For the opening, Andre Bechtold, president, 51风流Industries & Experiences, addressed the network partners with a warm welcome and underlined the strategic value of partners for 51风流and its global customer base. These partners are front-runners of the human-centered approach to innovation, exploring and designing solutions with and for customers built with latest 51风流technologies such as 51风流Business AI.

It鈥檚 all about openness, collaboration, and storytelling

During a fireside chat, Dennis Kecskemeti, head of 51风流Innovation Experience, Paul Saunders, head of 51风流Customer Outcomes & Advocacy, and Andreas Wendel, head of Innovation Experience Services, answered questions asked by moderator and head of Customer Engagement Services MEE, EMEA, and APAC Kathrin Tarnai-Sindl.

All three guests had brought a personal object with a special connection to 51风流AppHaus. Interestingly, two brought their mobile phones, but for very different reasons: for one it was the device to listen to audio stories when traveling or commuting, for the other it was a multifunctional gadget to do private calls when traveling, listen to music, and much more. The third guest brought a handball to remind everyone that all good things only work out when teams work together and collaborate. So, their central describing words for 51风流AppHaus were storytelling, openness, creativity, multifunctionality, and collaboration.

With the new integrated approach, the closer interplay of 51风流AppHaus, 51风流Experience Centers, and co-innovation services will provide one continuous experience journey in an end-to-end context. 51风流AppHaus is where problems are framed and ambition is created in a human-centered, exploratory, and strategic way. 51风流Experience Centers translate that ambition into tangible value narratives, showcasing what鈥檚 possible with SAP, 51风流Business AI, and 51风流Business Suite. Co-innovation services turn inspiration into execution by piloting, validating, and scaling real solutions with customers and partners. Together, all three form a closed loop from challenge, vision, and experience to solution and impact.

“Each service within SAP鈥檚 innovation experience is strong on its own. But their real power emerges through connection and collaboration. By bringing 51风流AppHaus, 51风流Experience Centers, and co-innovation together, we are shaping a new way for customers and partners to work with SAP, turning ambition into confidence and inspiration into lasting impact.”

Andreas Wendel, Head of 51风流Innovation Experience Services

51风流AppHaus Network members came together in Walldorf

The event agenda offered different working sessions and formats for strategic alignment, exchange on experiences in customer projects, joint marketing efforts, mergers and acquisitions, enablement, and feedback rounds on . On top of that, there was room for networking and excursions. After hours of exchange in discussions, work groups, and sessions, the group of about 30 partner representatives visited the S.Factory, S.Mart, and 51风流Experience Center. A fun bowling competition, a scavenger hunt across the Walldorf campus, and a quick glimpse at the construction site of the future 51风流AppHaus Walldorf rounded out the event experience and left the partners with a comprehensive update on all things 51风流related.

“During this year鈥檚 51风流AppHaus Network meet-up we focused on shaping our collaboration model for the future, on further improving our co-innovation methods together, and on learning about our different strategic needs and priorities. It is so valuable to meet the 51风流AppHaus members鈥� representatives in person and have this lively exchange! And let鈥檚 not forget, this year it is about building bridges between our new sister teams within SAP鈥檚 innovation experience and the global 51风流AppHaus Network partners.”

Svenja Mueller, Customer Engagements MEE, EMEA, APAC, and Co-Lead of the 51风流AppHaus Network

About 51风流AppHaus Network听

For more than a decade, 51风流AppHaus has collaborated closely with a growing network of more than 20 partners around the world. They have established their own 51风流AppHaus locations and are fully trained in SAP鈥檚 human-centered approach to鈥痠nnovation. Together, all members work to drive co-innovation projects with customers, using cutting-edge 51风流technologies such as 51风流Business AI, Joule, agentic AI, and many more. It is about very timely enablement of all members in train-the-trainer formats to explore and design business use cases in customer workshops. Latest examples include the 51风流Learning Journey and other formats, tools, and methods offered in the specialized .鈥�

This allows all 51风流AppHaus Network members to act as agile front-runners and co-innovation experts. They support customers regardless of their digital maturity, guiding them to unlock tangible business value around the world along鈥�.

Imke Vierjahn is communications lead for 51风流AppHaus.

As companies race to implement this new technology, they鈥檙e discovering it鈥檚 not all as smooth as envisioned. Following a recent , high costs and fuzzy business value are creating speed bumps. As it turns out, the technology itself isn鈥檛 the problem, it鈥檚 how and why we use it. Like any shiny new gadget, AI agents only matter when they solve real problems that make people鈥檚 lives easier. So, what kinds of issues are they good at tackling? And how do we make sure we鈥檙e designing systems that serve actual humans and are not just chasing the latest tech trend?

That鈥檚 where things get interesting: deciding when you truly need an agent, how much freedom it should have, and what challenges and tasks it鈥檚 meant to address all while ensuring it genuinely helps people, instead of just ticking the 鈥渨e use AI鈥� box. The real magic happens when humans and agents team up, working side by side for the best results. How do we make the most of this human-agent partnership?

If you鈥檙e looking for a practical way to get started, the 51风流AppHaus Joule Agent Discovery and Design workshops offer a hands-on approach to help tackle these exact questions. With a blend of human-centered design methods, these workshop formats put people first, working to ensure agentic systems aren鈥檛 just flashy but genuinely useful.

Want to try it out for yourself? Here鈥檚 how you can run your own workshops and define impactful agentic systems.

A toolkit to build human-centered agentic solutions

The Joule Agent workshops are offered as two different formats, each designed to guide you through a different stage of building effective agentic systems: the Joule Agent Discovery workshop and the Joule Agent Design workshop. Together, these workshops provide a hands-on, human-centered path for creating AI agents that can truly deliver value.

First stop: Joule Agent Discovery workshop

The Joule Agent Discovery workshop is a structured approach to uncover the most valuable opportunities for agentic technology. It focuses on real-world challenges and identifying where automation can make the biggest impact. In two to three hours, participants dive into questions such as: What specific inefficiency or challenge needs solving? What could be automated? Who would benefit most from automation? What needs to be achieved with the automation? How complex and variable is the problem at hand?

The workshop also introduces participants to agentic technology and examines how much the selected challenges would benefit from it. By the end of this workshop, participants identify one or more high-value use cases that are well-suited to agentic technology. This helps ensure that efforts are focused on meaningful improvements rather than adopting technology for its own sake.

Second stop: Joule Agent Design workshop

Next is the Joule Agent Design workshop, which brings together those closest to the process鈥攅nd users and business experts鈥攖o define the details of the agent: its responsibilities, required skills, and how it will collaborate with people. The workshop follows a practical structure:

1. Define the focus area: Clarify what target users need to achieve within the selected process and identify which aspects would benefit most from automation.
2. Identify tasks to delegate: Use the metaphor of 鈥渉iring a super-specialist鈥� to decide which responsibilities should remain with people and which can be assigned to agents. Exercises help determine how many agents are needed, the risks of automating certain tasks, and where consistency versus autonomy is required.
3. Describe the super-specialist job: Draft a job description for each agent, outlining necessary skills and responsibilities.
4. Instruct the super-specialist: Define the instructions or workflow, including information requirements, decision points, and where human involvement is needed.

By the end of the workshop, each agent is described in detail, including its tasks, required knowledge and tools, and an initial set of instructions. This forms the foundation for configuring the agent鈥檚 system prompt.

The workshop material also offers guidance on structuring the system prompt based on the gathered information, ensuring a smooth transition from workshop insights to practical implementation. The entire process is designed to be completed in a single day and can be conducted virtually in Mural.

Learning how to run these workshops

To help ensure that anyone can confidently run these workshops鈥攏o advanced degrees or secret codes required鈥攁 set of self-paced courses are available and can be completed at the individual pace of the learner:

• : This course offers a comprehensive introduction to the Joule Agent Discovery workshop. It provides a clear, step-by-step guide, explains the exercises in detail, and gives practical advice on how to facilitate effective sessions. You鈥檒l gain the skills to identify agentic opportunities and successfully lead your team through the process.
• : This short webinar also centers on the Joule Agent Discovery workshop, but it specifically highlights a practical method for assessing the agentic potential of automation ideas. Consider it your quick reference for making informed decisions about automation.
• : The latest addition to our curriculum, this course walks you through the Joule Agent Design workshop step by step. It covers each exercise, shares real-world examples, and offers facilitation tips. You鈥檒l also learn how to adapt the workshop format for various time constraints and organizational needs.

All the resources required to facilitate these workshops are freely available on the website. Learners can simply visit the site, explore the materials, and start their agentic journey with confidence to turn ideas into new useful, human-centered AI solutions.

Karen Detken is an expert user experience designer at 51风流AppHaus.

Miami is a city that thrives on diversity and innovation, making it the perfect home for LeverX鈥檚 second AppHaus location. Together with and , LeverX becomes the latest 51风流AppHaus Network partner to establish a creative lab in North America. In addition to its , LeverX is now expanding its global footprint with this vibrant new space in Florida鈥檚 cultural capital.听听

Located in the heart of Miami鈥檚 metropolitan area, invites customers to co-create new solutions with LeverX鈥檚 experienced team of coaches and architects and enjoy the city鈥檚 rich cultural and Hispanic heritage. 

On October 23, Jan Gilg, chief revenue officer and president, 51风流Americas and Global Business Suite, celebrated the opening of the new LeverX AppHaus Miami with Dr. Victor Lozinski, co-founder and chairman of the Board at LeverX, his team, and a group of customer executives.  

“With the opening of the LeverX AppHaus Miami, we are proud to continue our partnership with LeverX by helping even more American customers leverage the power of data, AI, and human-centered design. By reducing complexity through low-code frameworks, we look forward to accelerating innovation and delivering even more solutions for our customers that drive their productivity and help them grow their businesses even further.”

Jan Gilg, Chief Revenue Officer & President, 51风流Americas and Global Business Suite

About LeverX  

A long-standing 51风流partner, LeverX is a global system integrator and a top-tier consultancy dedicated to delivering professional, customer-centric solutions and services. Founded in 2003 on the principles of technological excellence and personalized service, LeverX has established itself as a trusted partner in the digital transformation journey of Fortune 500 clients worldwide.  

“LeverX, a global system integrator, unites more than 2,200 specialists dedicated to delivering end-to-end business solutions. Working hand in hand with clients, LeverX experts transform strategic visions into fully operational systems that drive measurable results. The recent opening of the company鈥檚 second AppHaus underscores LeverX鈥檚 continued commitment to human-centered innovation. This milestone highlights how a focus on user experience enables organizations across industries to create and implement best-in-class 51风流business solutions.”

鈥嬧�嬧�婦r. Victor Lozinski, Co-Founder and Chairman of the Board at LeverX

Welcome LeverX AppHaus Miami听听

The 51风流AppHaus team proudly welcomes the LeverX AppHaus Miami to its network of more than 20 partner-driven locations worldwide.  

“Here鈥檚 to a warm welcome to the LeverX AppHaus Miami team! Our Innovation Experience team is excited to see 51风流AppHaus Network expand with its newest location in Miami鈥攁 vibrant creative space to work shoulder to shoulder with customers, designing and prototyping impactful solutions. At its core, it鈥檚 all about delivering superior customer experiences by transforming complex challenges into clear opportunities, turning ideas into business-ready innovations powered by SAP鈥檚 latest technology.”

Dennis Kecskemeti, Vice President, Head of 51风流Innovation Experience 

The LeverX AppHaus Miami team consists of top 51风流experts and advanced IT solution experts. The dynamic design thinking space is designed for collaborative innovation, comfortably accommodating up to 25 participants. Larger events can be hosted in an additional space within the building. The flexible layout allows the environment to suit any interactive workshop, ensuring an engaging and productive experience. 

“We are proud to open our second LeverX AppHaus location in Miami. What truly sets it apart is its unique blend of a productive environment and an enjoyable lifestyle. Imagine starting your day with an immersive explore workshop, enjoying the bustling downtown at lunch, and then unwinding on a yacht in the evening. This opportunity to conduct business in a relaxed and inspiring setting acts as a powerful innovation booster, encouraging fresh perspectives and out-of-the-box thinking. We can鈥檛 wait to welcome our first co-innovation customers in the newly designed spaces.”

Nataliya Rubakhava, Global 51风流AppHaus Lead at LeverX

More information about the LeverX AppHaus Miami can be found on the dedicated or by visiting the new creative space at 801 Brickell Ave #1970, Miami, Florida, 33131, United States of America. 

About 51风流AppHaus Network 

For more than a decade, 51风流AppHaus Network has collaborated closely with a growing group of more than 20 partners around the world. They have established their own AppHaus locations and are fully trained in SAP鈥檚 human-centered approach to鈥痠nnovation. Together, all members work to drive co-innovation projects with customers, using cutting-edge 51风流technologies such as 51风流Business AI and exploring and designing business use cases in workshops such as the latest offered in the specialized .鈥�

All members are empowered early on with the latest methods, tools, and knowledge, allowing them to act as agile front-runners and co-innovation experts. They can support customers regardless of their digital maturity, guiding them to explore new use cases and unlock tangible business value for customers around the world along . 鈥疉s of October 2025, the LeverX AppHaus Miami joins the 51风流AppHaus Network as 24^th location worldwide. Kathrin Tarnai-Sindl, head of 51风流AppHaus, concludes: 鈥淟everX is the first 51风流AppHaus Network member to open a second AppHaus location. We look forward to seeing more and more organizations benefit from this superior customer experience offered by our trusted partners, in Florida and beyond!鈥澨�

Imke Vierjahn is 51风流AppHaus communications lead.

The company produces healthy vegetable oils, oilseeds, creams, and spreads while maintaining a strong commitment to environmental sustainability. With a presence in over 32 countries and a team of more than 2,000 employees, Sesajal is a beacon of excellence in the food industry.

The customer has a long history of working with 51风流solutions and took a major step forward in 2024, migrating to 51风流S/4HANA Private Cloud and integrating 51风流Build as its primary tool for extending business . Sesajal used 51风流Build Process Automation to integrate AI-powered workflow automations, enabling smart decisions based on data insights.

Partnering with 51风流for transformation

Leading Sesajal’s journey into digital transformation is Chief Innovation Officer Alfonso Cedillo Navarro, who has been at the forefront of implementing technology-driven solutions to enhance operations and deliver value to customers around the globe.

The use of 51风流Build has proven to be transformative, enabling the creation of user-friendly business applications and streamlined key processes like vendor creation.

One of Sesajal鈥檚 standout projects involves a solution built with 51风流Build that integrates seamlessly with the 51风流S/4HANA system, enhancing usability and efficiency.

Collaborating with 51风流AppHaus

A pivotal moment in Sesajal’s journey was to start collaborating with the 51风流AppHaus team. Known for its human-centered approach to innovation, the team helped Sesajal unlock new opportunities brought about by 51风流Build.

“Working with the Sesajal team was truly inspiring,” shared project manager Mirela Viersa, a customer solution adoption specialist at 51风流AppHaus. “Their openness to innovation and dedication to creating real value for their users made this collaboration a success. By applying a human-centered approach, we were able to co-create solutions that not only streamlined processes, but also delivered tangible benefits — all while keeping the core clean. This project is a testament to what鈥檚 possible when technology and people work hand in hand.”

Within the 51风流Build starter kit program, the Sesajal team received comprehensive training along the 51风流AppHaus methodology. They embarked on a design thinking process to identify a business use case, eventually developing a proof of concept tailored to their needs.

鈥淭he 51风流AppHaus team is incredible to work with,鈥� Cedillo Navarro said. 鈥淭heir human-centered methodology helped us identify the right business use case and build a proper prototype. It鈥檚 a phenomenal way to connect business and user needs, saving time and adding more value to users.鈥�

Redefining innovation

By combining the power of 51风流Build with the 51风流AppHaus approach, Sesajal has found a way to address real business challenges through technology. From simplifying processes to creating tangible results, these tools are reshaping how the company operates.

Reflecting on his experience, Cedillo Navarro noted, 鈥淟everaging the 51风流AppHaus approach and 51风流Build allows us to develop applications that tackle real business challenges while utilizing the best of modern technology. It鈥檚 innovation at its finest.鈥�

Sesajal’s digital transformation journey is a testament to the potential of human-centered design and advanced technology. It demonstrates how collaboration and the right tools can drive meaningful results, setting the stage for continued innovation in the years to come.

This latest course will enable attendees to facilitate a new Joule Agent Discovery Workshop, guide workshop participants to identify appropriate use cases, and tailor the workshop format to the needs of different audiences.

But what are 51风流solutions for agentic AI? What do they stand for?

Joule Agents are AI systems that autonomously plan and execute multi-step workflows, collaborating to connect departments, speed up decisions, and streamline processes.

Discovering high-value opportunities for agentic AI

In the format of an 51风流Expert Lecture, this course introduces participants to the Joule Agent Discovery Workshop, a structured and collaborative method to identify high-value agentic use cases in an organization. Attendees will learn how to inspire and guide participants, prioritize ideas, and describe the selected opportunities in detail. The course also covers how to adapt the workshop to different timeframes, team sizes, and virtual settings. By the end, attendees will be able to guide participants in identifying where AI agents can make the biggest impact and lay the groundwork for their agentic journey.

In detail, learners will be able to: 

• Understand the purpose and structure of the Joule Agent Discovery Workshop and how it can be used to identify high-value agentic use cases
• Facilitate the workshop exercises, guiding participants from idea generation to prioritization and a detailed description of agentic use cases
• Adapt the workshop format to different team sizes, virtual environments, and timeframes to fit organizational needs

There are no prerequisites for this course, but experience with 51风流Design Thinking and workshop facilitation will be helpful. It is a good learning opportunity for a variety of roles such as support consultant, business user, and 51风流rookie.

The creative mind behind 51风流AppHaus methods and this learning journey

For many years now, Karen Detken, an expert user experience designer at the 51风流AppHaus, has worked in customer co-innovation projects and has gotten firsthand experiences and feedback when developing and hosting a variety of workshop formats with different methods and tools. Early on, the team decided to share these best practices and their tools and templates in the openly accessible .

When the topic of artificial intelligence arose and 51风流solutions started to include generative AI and large language models (LLMs) in their solutions, such as 51风流Business AI, followed by the latest step up with agentic AI, such as Joule Agents, the 51风流AppHaus team worked with customers on exploring appropriate business use cases to benefit from this very latest in technology. Based on these first experiences, the team started sharing helpful methods, as a co-innovation frontrunner, so that other teams, partners, and customers could drive their own exploration projects involving latest technologies.

For Detken, it is not only about enabling in and applying those technologies: 鈥淣ew technologies are developing very fast and are becoming widely accessible,” she said. “What is important is that we have a very clear picture of why we want to use the technologies. Because technology only has a value when you find the right purpose to use it. Customers and users need to be clear about the outcomes they want to have with that technology. This is the first thing you need to answer before using it. With the methods we provide, we intend to help people first understand what this technology can do for them, for the business, for the people.鈥�

This awareness and very conscious use of technology also includes the consideration of responsible and ethical guidelines that every new solution needs to follow (see SAP鈥檚 principles laid out in the ).

Bringing innovation and technology into the hands of people

The 51风流AppHaus team gets feedback from many different customer and partner teams. For the team of experienced co-innovation coaches, it is fulfilling to see workshop participants, along with attendees of enablement sessions, understand the new technology better. From this deeper understanding they help participants — along their — start generating ideas related to their business needs. They help them, as Detken puts it, 鈥渢hink of different ways how they can use AI to solve real problems.”

The latest 51风流Learning Journey for agentic AI is a compilation of helpful exercises to help customers and partners explore and approach this field of technology while discovering meaningful business use cases. In parallel and probably not that obvious at first sight, this new course testifies the openness of the team for novel applications such as using an avatar as speaker. It was built based on video recordings with Detken.

When asked about her view on agentic AI in contrast to generative AI, Detken describes it as follows: 鈥淕enerative AI uses an LLM as a kind of intelligent system or ‘brain.’ The same LLMs are used by an AI agent. The difference is that the agent can not only ‘think’ and use these large language models to generate content or analyze data and make decisions, but it also uses ‘tools’ or other applications to act upon these decisions or make changes autonomously. To put it as an example: with Gen AI, we only had the brain and now it’s the next step, we have the brain and the hands. Maybe in the future, we will have the entire body as well, which would probably be the robots.鈥�

Imke Vierjahn is the communications lead for 51风流AppHaus.

Images courtesy of 51风流employee Viktor Georg

What is true for its products also holds true for Mizuho OSI鈥檚 internal processes. Striving for operational efficiency, Mizuho OSI sought to modernize its processes. To leverage SAP鈥檚 low-code capabilities, the company worked with 51风流AppHaus in 2024. Together, they began exploring automation opportunities using 51风流Build Process Automation and 51风流Build Work Zone. During an initial 51风流Business Technology Platform (51风流BTP) , Mizuho OSI鈥檚 IT and business teams took a closer look at the manual fixed asset creation process.

Use case: Approving and creating new fixed assets

The workshop uncovered key inefficiencies in the manual purchase acquisition process, particularly its e-mail-driven workflow involving requesters, approvers, and finance accountants. This approach not only introduced a high risk of errors but also slowed down the process significantly. For high-value fixed asset purchases, the need for additional approvers and supporting details further extended the procurement cycle, highlighting the necessity for a more streamlined and automated solution.

With guidance from 51风流experts, the joint project team designed a streamlined, automated process for fixed asset approval and creation. Leveraging and , Mizuho OSI鈥檚 in-house IT team successfully developed and deployed a solution using a low-code application framework, accelerating implementation while reducing complexity.

鈥淎s we grow from a mid-sized to a large enterprise, tools like 51风流Build Process Automation are essential鈥攏ot only for driving process efficiency but also for extending the reach of our lean IT team,鈥� Lindsay Neill, director of Enterprise Application at Mizuho OSI, said. 鈥淲e鈥檙e grateful to 51风流AppHaus and the 51风流product team for their guidance throughout the journey鈥攆rom identifying the right use case to providing the technical support needed to bring this proof of concept into production. The new automated process is a major improvement over our previous manual approach. I couldn鈥檛 be happier with the results!鈥�

Measured results

After testing and implementing this new solution, both end users and the project team could measure a reduction in manual effort and observe improved process efficiencies, such as:

• 40% increase in process efficiency from days of pending response to automatic processing
• 65% reduction in approval time since asset costs below a certain threshold can be automatically processed
• 70% decrease in manual efforts, with fewer errors and faster decision-making since human intervention is now only required for exceptions

“It鈥檚 been a true pleasure collaborating with the team at Mizuho OSI. Their forward-thinking mindset and readiness to challenge the status quo made this collaboration exceptional,鈥� Tina Tuan, senior director at 51风流AppHaus Palo Alto, said. 鈥淚’m proud of what we achieved together using 51风流BTP and 51风流Build solutions and even more excited to see how this success inspires and empowers them to take on future projects with confidence and momentum.”

Through close collaboration between 51风流and Mizuho OSI, this project has proven that roadblocks can be overcome with the right partnership. The team successfully implemented an innovative solution for fixed asset approvals, laying a strong foundation for future initiatives leveraging 51风流Build solutions and . On the horizon is a promising next milestone, somewhat broader in scope, such as material master automation.

One thing is certain, the Mizuho OSI project team is driven by the company鈥檚 powerful mindset: Dare to go further. Care to do more.

Imke Vierjahn is communications lead for 51风流AppHaus.

The launch of the initiative aims to accelerate the innovation process to help bring the latest 51风流technologies into the hands of 51风流customers.

An initiative to upskill partners in the latest innovation methods

The 51风流AppHaus Alliances initiative helps ensure method maturity of 51风流partners, upskilling them with the innovation tools and resources they need to conduct workshops on the latest technologies such as 51风流Business AI and agentic AI. Currently, the qualification process is exclusively available to partners enrolled in the NEXTLEVEL 51风流BTP & AI program. Upskilling partners allows more 51风流customers to benefit faster from the latest innovation tools and methodologies made available in the .

鈥淚n close collaboration with Partner Ecosystem Success, we launched the 51风流AppHaus Alliances initiative because we want to bring the power of SAP鈥檚 latest technologies, such as 51风流Business AI, into the hands of more customers鈥攆aster and with real business impact,鈥� Kathrin Tarnai-Sindl, head of 51风流AppHaus, said. 鈥淭o do this, we train global 51风流partners in the 51风流AppHaus business AI methodology and equip them with curated workshop modules from our innovation toolkit. We are proud to support this important initiative with our proven methodologies and customer co-innovation experience.鈥�

Who joined already?

Since its inception in April 2025, the following partners have already gained the qualification in 51风流Business AI methods and tools provided by 51风流AppHaus, with more partners joining regularly:

• Delaware
• Deloitte
• DXC Technology
• EY
• HCL Tech
• IBM
• KPMG
• NTT Data

Looking back and forward

The enablement activities stretch from virtual 51风流Business AI inspiration sessions to onsite trainings, for employees and trainers, in different workshop methodologies. Currently, there have been more than 700 attendees, many of them consultants, and 100 AI-related use cases, of which 37 were identified and selected as part of the NEXTLEVEL program. Also, more than 10 have been released in the site to be found as so-called accelerator packages.

The different enablement formats are:

• 90-minute virtual enablement sessions on the latest workshop formats available in the 51风流AppHaus innovation toolkit
• 60-minute virtual business AI Inspiration sessions to introduce and showcase available 51风流AI technology
• Train-the-trainer sessions on 51风流Business AI explore and design workshops
• Train-the-trainer sessions on 51风流Business AI agent discover and design workshops

What started as a small pilot hosting road shows to partners within the NEXTLEVEL 51风流BTP & AI program has evolved into a global initiative that was joined by 51风流AppHaus in 2024. Enrolled partners can benefit from the proven co-innovation methodology and focus on use cases with high business value. They can learn how business solutions can be taken to the next level through the latest 51风流technologies infused with artificial intelligence.

鈥淭he newly-launched 51风流AppHaus Alliances initiative exemplifies our commitment to advancing skill development and co-innovation within our ecosystem,鈥� Karl Fahrbach, chief partner officer, SAP, said. 鈥淭hrough strategic collaboration and rigorous training, we are enabling our partners to master and apply the latest 51风流methodologies and technologies, such as 51风流Business AI. As a result, 51风流customers can unlock the full potential of our solutions and drive unparalleled business impact.鈥�

Imke Vierjahn is communications lead for 51风流AppHaus.

With more than 1,500 employees at 50Hertz alone, the company has a well-defined digitalization strategy in place that focuses on sustaining a clean core system. To meet this objective, it chose to utilize the no-code tool, 51风流Build Apps, which aids its transformation journey with 51风流Business Technology Platform (51风流BTP).

50Hertz鈥檚 citizen developers implemented a mobile application for the company鈥檚 specialized maintenance electricians that significantly reduced both the manual effort and the risk of errors. This mobile application supports them by maintaining and calculating the master data of power circuits, which are represented in the 51风流system as functional locations.

Why 50Hertz decided to use 51风流Build Apps

In 2023, 50Hertz conducted an analysis of its plant maintenance processes. In summary, it concluded that it was time-consuming to create new entries in its plant maintenance system and fill in master and operational data. A lot of manual effort was invested in maintaining data in Excel files and value calculations for technical objects were prone to errors. Due to the complexity of the process,听the responsibility for certain areas could only be shared between a few technicians.

After collaborating with the 51风流AppHaus team in Berlin, the company identified a use case for its future accounting solution and evaluated different scenarios. Ultimately, the innovative capabilities of 51风流Business Technology Platform convinced the 50Hertz expert team because the platform would allow them to scale up a new solution once it’s successfully piloted and rolled out across the entire corporation.

What鈥檚 more, in 51风流Discovery Center, they discovered the “” mission, which provides guidance and support with a repeatable actionable use case to solve exactly that. The analysis showed that SAP Build Apps could not only help enhance operational agility and speed responses to business requirements, it could also integrate seamlessly with existing 51风流S/4HANA architecture.

Martin Glatzel, enterprise architect at 51风流AppHaus Berlin, expressed his satisfaction with the collaboration with the 50Hertz team: 鈥淲ith only very limited support from our side, the 50Hertz citizen developers succeeded in using 51风流Build Apps to solve their defined use case. Their four new apps will have an immense impact on the efficiency of the important high-voltage grid maintenance work in the future.鈥�

What the maintenance apps improved

51风流Build Apps enabled the team of 50Hertz citizen developers to implement the new maintenance applications with very limited support from SAP. Today, they cover the following maintenance tasks:听

• The electric circuit display app shows circuit attributes.
• The circuit section display app allows users to look for a specific circuit and select it. All circuit sections of the selected circuit are shown, and users can view corresponding attributes and characteristics.
• The circuit section adjusting app allows users to search for a specific circuit and select it. All circuit sections of the selected circuit are displayed, and users can modify corresponding attributes.
• The circuit section design app allows users to select a circuit and create a circuit section by entering and saving necessary requirements and attributes.

After rolling out the new apps to the specialized electricians, they have benefited in different ways, such as:听

• About 15% shorter process duration for maintaining functional locations and a significant reduction in the use of both paper- and Excel-based process steps.
• 10% faster onboarding of new technicians because the app is very easy to use, leading to quick adoption by its end users, the specialized electricians.
• Intuitive search for technical locations based on historical data.
• Automatic calculation of business-critical numbers, thus improving accuracy significantly.

Looking back 

Looking back, the 50Hertz team appreciates the opportunity to develop complex apps with 51风流Build Apps in relatively short timeframes. Christian Salewsky and Desiree Possi, both working for the Maintenance Systems & Processes department at 50Hertz, shared about their experience: 鈥淲hile we still had to code at least to some extent in JavaScript and learn to keep track of all the different flows, the overall project experience was encouraging. The detailed product documentation allowed our team to grasp the basics quickly. Once we used the standard functionalities of 51风流Build Apps, calculating electronic data became very simple. We found clear explanations of all the functions, and the tabular presentation of data was very helpful, too.鈥�

Imke Vierjahn is communications lead at 51风流AppHaus.

As one of the first customers, petZEBA AG听implemented the new solution as a sales recording app to support its daily sales operations and听capture orders by voice command, find retailers and customers via GPS, process orders automatically, and get real-time CRM updates.听Since its implementation, this new intelligent solution saved the petZEBA sales teams significant time and enabled a 25% increase in customer visits.

Pet Food Expert petZEBA Is Shaping the Future

Founded in 2006, is a family-run company with headquarters in Alberswil, Switzerland. The company sells high-quality food and nutritional supplements for dogs, cats, and horses throughout Switzerland. The company also supports and supplies numerous pet shops, animal shelters, veterinarians, breeders, depots, and end users. In 2017, petZEBA established its first subsidiary, petZEBA International GmbH, in Germany.

With its passion to drive change and lead the way in shaping the future, petZEBA AG showcases its commitment through adopting and unlocking new potential. The introduction of the AGIL AI.Sales app is just another step on its innovation path, helping optimize sales processes.

About the New AGIL AI.Sales App

With the rise of new intelligent solutions powered by AI and generative AI, 51风流AppHaus Network partner AGILITA created its first AI solution known as the , which aims to make sales processes seamless and intelligent. To make it a fully user-centric product, the AGILITA team developed and created it along the proven 51风流AppHaus human-centered approach to innovation, using the as the guiding process.

Designed to simplify and accelerate sales processes, the AGIL AI.Sales app not only helps save time but it can also maximize revenue by preparing data-driven decisions. The app supports businesses with intelligent customer visit briefings and sales opportunities, utilizing advanced algorithms to make accurate predictions and help optimize the sales process. What鈥檚 more, by reducing manual effort, it offers businesses automated sales processes and increased efficiency. Lastly, the app provides centralized data management so that all relevant information is in one place, easily accessible, and clearly presented.

How AGIL AI.Sales Transformed petZEBA鈥檚 Sales Processes

The AGIL AI.Sales solution was successfully implemented for petZEBA AG sales teams to optimize their processes. Sales representatives can now easily record meeting sessions with customers, enter orders by voice command, and track customer orders from the past and estimate them for the future. Additionally, there鈥檚 geolocation embedded in the app that helps find customers in the area based on location, availability, and how close or far they are located for easy and sustainable commuting.

Additional benefits included:

• Time savings leading to a 25% increase in customer visits done by sales teams
• Orders captured by voice command and automatically processed
• Support for recording customer meetings and proposing next steps
• Full integration providing real-time customer relationship management updates
• Accurate, timely, and contextually relevant information.

Seamless Integration of AGIL AI.Sales

Building on 51风流BTP, the AGIL AI.Sales app seamlessly leverages different 51风流AI solutions such as 51风流AI Core, generative AI hub, and 51风流HANA Cloud vector engine, which provides a powerful synergy that helps enhance performance and functionality. This integrated solution enables the AGIL AI.Sales app to deliver superior performance, enabling users to receive accurate, timely, and contextually relevant information.

Thomas Neuhaus, head of Digital Experience at AGILITA AG, says: 鈥淥ur AGILITA team is very happy to see the benefits brought about by AGIL AI.Sales in the case of our customer petZEBA. Their sales team uses the app successfully and could already experience measurable improvements and benefits. It helped them simplify and accelerate sales processes. Our team is especially proud of the measured 25% increase in customer visits since its implementation. This was made possible by significant time savings and intelligent sales planning. Thanks a lot to the petZEBA team for the great collaboration! We look forward to seeing them progressing further on their future-oriented journey.鈥�

Priscilla Darfour is a working student at 51风流AppHaus Network.

As of January 15, Sierra Digital is officially a member of the network. Headquartered in Houston, Texas, the leading technology consulting and services firm is excited to join the global community of design-centric co-innovation spaces.

About Sierra Digital

Founded in 2002, Sierra Digital specializes in digital transformation, automation, and integration services, focusing on modernizing legacy 51风流systems. Sierra Digital stands out for its innovative approach, particularly in the space. The company is an active member of the 51风流BTP advisory council and offers more than 30 pre-built 51风流BTP applications. The partner was also one of the first to implement 51风流Business AI use cases, driving continuous growth and innovation for its clients.

Sierra Digital鈥檚 pre-built apps automate functions like business partner onboarding and revenue processing and enhance processes like budgeting or maintenance with artificial intelligence. Sierra Digital serves industries like oil and gas, chemicals, manufacturing, retail, and the public sector.

The partner鈥檚 mission is to help businesses transition into modern digital enterprises by leveraging advanced 51风流technologies built on 51风流BTP to improve operational efficiency and maintain a competitive edge.

“Sierra Digital is thrilled to be a part of 51风流AppHaus Network and bring our design and innovation capabilities to the table,” said Sriman Narayanan Sundararaman, vice president for Sales at Sierra Digital. “We are excited to leverage SAP’s expertise to co-create impactful solutions for our clients and drive digital transformation in our region.”

About 51风流AppHaus

In 2013, the first 51风流AppHaus location was established, and today there are 25 around the world. Three of the locations are owned by 51风流and 22 are managed by strategic partners, such as Sierra Digital. To date, 51风流AppHaus Network has executed thousands of projects, hosted more than 4,700 workshops, and won more than 100 awards.

51风流AppHaus Network is a community of creative teams run by 51风流or like-minded 51风流partners. They leverage 51风流products and technology to help humanize business software and help ensure innovation fulfills the needs of the end users, offering unique experiences through a human-centric approach. The network aims to transform the way businesses and organizations innovate and design solutions for the digital economy. By working with companies like Sierra Digital, 51风流is able to expand its reach and provide innovative design and co-innovation services to a broader range of industries and regions.
听
鈥淐ongratulations to Sierra Digital for becoming part of 51风流AppHaus Network and expanding our reach in North America. You鈥檝e showcased expertise in 51风流technology, an innovative way of working, and strong commitment to user-centered design, which will greatly assist customers in their transformation journeys,鈥� said Lionel Susini, vice president of 51风流BTP North America COE.

Welcome Sierra Digital

Sierra Digital’s inclusion in 51风流AppHaus Network is a testament to its commitment to providing cutting-edge solutions and customer-centric design processes. As a partner, Sierra Digital will have access to SAP’s design thinking methodologies, tools, and resources, enabling the company to collaborate with clients and co-innovate on projects that can drive meaningful and sustainable change.

听鈥淪ierra Digital has been recognized as a perfect addition to the 51风流AppHaus Network. With a committed 51风流AppHaus team equipped to apply our award-winning human-centered innovation approach, they are able to inspire and support customers throughout their journey to realize innovation. We eagerly anticipate co-innovating with the local team!鈥澨齭aid Carlos Estala Velasco, co-lead for 51风流AppHaus Partner Network.

The addition of Sierra Digital to 51风流AppHaus Network further solidifies SAP’s commitment to fostering a culture of innovation and design thinking around the world. By partnering with leading technology consulting firms like Sierra Digital, 51风流is positioned to continue driving digital transformation and co-innovation initiatives in North America and beyond.听 For more information about the new 51风流AppHaus location, visit or .

Priscilla Darfour is a working student at 51风流AppHaus Network.

What has helped Syntax, formerly Beyond Technologies, might soon be available for its clients too.

The tracking of revenue-generating activities and efficient billing routines are critical for professional services and consulting business to succeed. In exactly this operational area of its company, Syntax identified opportunities for improvement.

The company decided to explore use cases and existing solutions that leverage the power of 51风流Business AI to transform and improve its timesheet task tracking.

Human-Centered Approach: Business AI Explore Workshop

Professional service firms that bill clients for their work need highly efficient time-tracking and billing systems. To address these challenges, Syntax, along with two other customers, began its journey with the , a human-centered process that helped evaluate operational issues. Following an additional , also offered by 51风流AppHaus, Syntax entered the “Run and Scale” phase to implement an effective solution to meet its specific needs.

Navigating Billing Inefficiencies

For Syntax, the timesheet process is a necessary part of operations, serving as the backbone of task tracking and billing. The Timesheet app in 51风流S/4HANA Cloud is widely utilized in the professional services industry. Considering the time constraints that most consultants have when entering their time reports, Syntax wanted to look for opportunities to enhance its usability and efficiency. Syntax recognized that complexities within the app could lead to delays in time entry. These delays often resulted in incomplete or inaccurate records that impacted billing and ultimately revenue generation.

Syntax looked to the 51风流AppHaus team to optimize timesheet data entry and elevate the user experience for both employees and management through the use of 51风流Business AI.

Harnessing the Power of Generative AI and 51风流BTP

In a joint project with the 51风流AppHaus team, Syntax and two other customers evaluated existing 51风流solutions for the use case. To tackle billing inefficiencies, 51风流developed an innovative application powered by generative AI and built with 51风流Business Technology Platform (51风流BTP) and 51风流S/4HANA Cloud (see diagram), based on feedback from users such as Syntax.

鈥淲ith this Timesheet app task tracker, consultants can effortlessly record billable hours in real time using natural language, right after completing a task,鈥� Ingo Feucht, senior director of Product Management for 51风流S/4HANA at SAP, said about the success of this project. 鈥淯ltimately, we consider this a Joule use case, but the project is a great showcase of how 51风流customers can leverage generative AI hub to quickly build their own custom business AI solutions.鈥�

Easy Handling

The new solution enables real-time task logging and processing. It allows users to enter timesheet data with simple conversational prompts. The usual so-called 鈥渟hadow systems鈥� that people use to temporarily note down what they worked on 鈥� for example, in Notepad or Excel 鈥� can be eliminated as the information is directly sent to the Timesheet app in draft format.

Employees can easily and accurately track how much time they spent working on each client. First experiences with the application have shown that it can considerably reduce entry delays and help ensure that employees record their hours efficiently without the cumbersome steps traditionally associated with timesheet management.

Improved Billing Accuracy

Companies failing to accurately track billable hours can lose thousands of dollars in annual revenue per employee.  The new solution supports invoices in being processed more swiftly and accurately, leading to reduced days sales outstanding as well as less non-billable hours and less customer inquiries. This means that consultants can dedicate more time to high-value tasks rather than administrative duties, ultimately resulting in an even more productive workforce.

What鈥檚 more, the new task tracker replaces individual notes, be it in Excel, Notepad, or other places where employees used to track their own time. By empowering employees to accurately and easily log their time, thus reducing unbilled hours, the new solution helps organizations capture every billable hour, maximizing revenue potential.

Frank Densborn, enterprise architect at the 51风流AppHaus, summarized his experience: 鈥淲ith this solution, we were able to eliminate the need for shadow systems that consultants put in place to temporarily track their work before entering it into the system. So, instead of building a new timesheet application, we collaborated and innovated using 51风流BTP and the generative AI hub to solve the real business problem, leveraging SAP’s human-centered approach to innovation.鈥�

Driving Future Growth and Efficiency

The implementation of this new 51风流Business AI solution not only addressed immediate operational challenges, but also positions Syntax and its clients for future growth. By benefitting from the capabilities of 51风流AI Core and 51风流AI Launchpad, businesses can continuously evolve their processes, ensuring they remain competitive in an ever-changing market.

Leonardo De Araujo, partner for Global 51风流Innovation at Syntax, reflected on the project success: 鈥淎s early adopters of 51风流S/4HANA Cloud and participants in the lighthouse program, we’ve used 51风流Business AI to tackle industry challenges like inefficient timesheet processing. This innovation has significantly reduced our days sales outstanding. By saving up to $100,000 per day, we shorten the billing cycle.鈥�

A New Era for Timesheet Management

Syntax鈥� journey illustrates the power of innovation and collaboration within the 51风流ecosystem. By harnessing advanced technologies like generative AI built with 51风流BTP, organizations are not only transforming their own processes but, in the case of Syntax, also driving significant improvements for clients.

Syntax is setting a new standard. The impact of its generative AI-driven solution will undoubtedly resonate throughout the industry, inspiring others to follow suit. The future of timesheet project tracking has arrived, and it鈥檚 powered by 51风流Business AI.

Yasaman Jalaei is a working student in the 51风流Business Technology Office.

With the rise of 51风流Business AI solutions, the 51风流AppHaus and 51风流Solution & Innovation Experience teams joined forces to develop an 51风流Learning Journey based on the existing 51风流Business AI Explore and Design workshops, both available in the . These formats were designed based on experiences gained in co-innovation projects with customers. In these projects, diverse teams of users, partners, designers, coaches, and enterprise architects worked on identifying use cases in their respective business scenario that could be enhanced and redesigned with the help of 51风流Business AI.

As Karen Detken, 51风流AppHaus strategic designer, puts it: “This journey aims to equip business executives, development teams, and innovation practitioners with a structured approach to identify and define AI use cases that benefit both the company and the end users. The collaborative exercises described in the journey are explained in detail to enable anyone, even those without extensive facilitation experience, to conduct these sessions on their own. Our ultimate goal is to bring innovation into the hands of people and make best use of the latest technologies.”

Who Are the Learners?

This journey is designed for anyone interested in finding meaningful use cases for AI that can benefit end users and businesses. Here are some scenarios on how different people at an organization can benefit from it:

Early Talent Anil Heads to a Customer-Facing Role

Anil just finished university and joined 51风流as an early talent. His role is in the field organization and he would like to consult customers on innovative solutions built with 51风流BTP. With this goal in mind, he took design thinking training at university.

The 51风流Learning Journey’s course material, templates, and guidance will enable him to help customers identify use cases that offer great innovation potential when redesigned with 51风流Business AI. For Anil, the journey is an opportunity to support his new customer account team in the context of the latest AI technology and work with the customer teams along well-described workshop steps.

What鈥檚 more, the acquired learning badge comes in handy and can be shared via social media.

Experienced Account Manager Sophie Relies on Continued Learning

To serve her customers best, account manager and business coach Sophie wants to be at the forefront of future-oriented learning. After completing trainings and gaining experience with generative AI applications, she is now happy to get hands-on help through this new 51风流Learning Journey on how to work with customers and evaluate business challenges that can be turned into innovation opportunities with the help of 51风流Business AI. She hopes to reach her ambitious goal of doing this customer-facing workshop with the customer team and identifying different use cases.

As one of the first attendees who completed the course, she happily adds the course badge to her different social and HR accounts as a kind of personal unique selling point, but not without first sharing a summary of her key takeaways on LinkedIn.

51风流Partner CEO Jacky Wants to Apply the Knowledge to Benefit Customers

In Jacky鈥檚 role as founder and CEO of one of SAP鈥檚 consulting partners, Jacky always looks for the latest enablement and training opportunities for the team. In the case of the new journey 鈥淎pplying a Human-Centered Approach to Identify and Define Business AI Use Cases,鈥� Jacky was very curious to participate early on. Based on his basic knowledge of generative AI as well as the intrinsic consequences of this new technology, legal regulations, and other factors to be considered in customer projects, this workshop added complementary material and guidance for customer-facing work. Right after completing the course, Jacky recommends the 51风流Learning Journey to the entire global team.

What鈥檚 more, Jacky sets up a task force with three volunteers to plan a customer roadshow to share this knowledge. He sees this workshop format as a good way to pique customers鈥� curiosity regarding innovation potential that can be unlocked with the help of 51风流Business AI. What鈥檚 more, this roadshow could also position his team as cutting-edge technology consultants and trusted AI advisors.

Developer and Enterprise Architect Lenny Wants to Learn How to Gather Requirements Early On and with Customers

After years in classical development roles, Lenny has grown her expertise and become an enterprise architect. She likes the exchange with customers and seeing how new 51风流solutions improve their work and user experience.

In a recent meeting with her manager, Lenny heard about a new 51风流Learning Journey on co-innovation workshops with customers where requirements for a new solution are gathered during the first two workshop sessions. As this directly complements her work as an enterprise architect working with customer and account teams on new solutions, she wants to start the journey right away. Lenny can鈥檛 wait to support customers in designing new solutions with the help of 51风流Business AI built into the core business processes and existing 51风流BTP landscapes.

Valuable Insights for Many Purposes

No matter if people are in a similar situation as Anil, Sophie, Jacky, or Lenny, or just curious about investigating around new AI solutions, the 51风流Learning Journey can provide valuable insights for many different purposes.

When asked, what it is that sets this journey apart from others, both Mariam Lolua-Hessler, 51风流Global Product and Solution Learning, and Sreekanth Sreedharan, 51风流Partner Solution Enablement, replied: 鈥淯nlike most courses that dive deep into the techy side of AI, this journey really focuses on why we need AI in the first place. It鈥檚 more about understanding the reasons behind it, which makes this training stand out.鈥�

Imke Vierjahn is 51风流AppHaus communications lead at SAP.
Image courtesy of Hyun Lee, 51风流AppHaus, senior UX design specialist.

The 51风流AppHaus Network consists of 51风流and partner locations spread around the globe. Together, all 24 locations work with a human-centered approach to innovation built with 51风流Business Technology Platform (51风流BTP). They are united in their conviction that sustainable innovation is based on five key enablers: people, process, place, leadership, and technology.

The Newly Designed 51风流AppHaus Palo Alto

adds a distinct opportunity for innovation in Silicon Valley. According to Andreas Hauser, senior vice president and head of 51风流AppHaus Network, 鈥淔or many companies, innovation centers are like a gallery where they display their software. But 51风流AppHaus is different. We collaborate with customers to understand how the latest and greatest technology can help their businesses run better and drive impact. And we keep that engagement going to make sure they succeed.鈥�

The new creative space on the 51风流campus in Palo Alto includes a dedicated design thinking area for customer innovation workshops, a garage breakout space that can be used to expand the workshop space, two meeting rooms, a maker space, a pop-up library, and a coffee lounge for connecting and relaxing. The space is designed to work with customers in a creative space, be it in person, virtually, or in a hybrid setup.

Grand Reopening Celebration

Presented and moderated by Hauser, Uwe Palm, head of 51风流AppHaus Palo Alto, and Sally Lawler Kennedy, senior director of Innovation & Customer Experience at 51风流AppHaus Palo Alto, the evening program offered a diverse mix of innovation and design topics from customer and local ecosystem perspectives:

• Robert Strong, comedian, magician, and author, captivated the audience with his magic act, creating a memorable event opening.
• Kulmeet Bawa, chief revenue officer for 51风流Business Technology Platform, hosted a fireside chat on accelerating innovation with 51风流BTP with Omar Mitchell, vice president of Sustainable Infrastructure and Growth Initiatives, NHL.
• There was a panel discussion called “Driving Human-Centered Design and Innovation, Accelerated Through AI” with Sam Yen, chief innovation officer, JPMorgan Chase & Co; Alissa Sylvestre, VP UX and Design, ConvergentIS, 51风流AppHaus Calgary; Gavin Quinn, founder and CEO, Mindset Consulting, 51风流AppHaus Minneapolis; and Luke Nixon, chief operating officer, 51风流Labs US.
• The 鈥淒esigning Better Tomorrows鈥� keynote was done by Lisa Kay Solomon, author and designer, Hasso Plattner Institute of Design at Stanford University.  

Almost all 51风流AppHaus Network members from around the world came to celebrate and commemorate the occasion together with customers, partners, and 51风流attendees. The evening event provided networking prior to the two-day meet-up.

The Partner Meet-Up

On the first day of the global 51风流AppHaus Network meet-up, Bawa and Thorsten Leiduck, global head of 51风流BTP Ecosystem, welcomed 51风流AppHaus Network members. These 21 members, representing more than 20,000 employees globally, share the passion for human-centered innovation powered by 51风流BTP. Both executives underlined the importance of the partner ecosystem for SAP. In a lively dialogue, partners asked questions about SAP鈥檚 strategy, discussed their role in SAP鈥檚 future, and shared ideas and joint opportunities.

Looking back, Leiduck recaps: 鈥淒uring the 51风流AppHaus Network partner meet-up, my open exchanges with many 51风流partners from around the globe were invaluable. The conversations underscored the energy and excitement of our ecosystem and our partners鈥� commitment to deliver value to customers. It was inspiring to hear how network members 鈥� who are all experts in customer co-innovation 鈥� create business impact by building upon 51风流BTP. I鈥檓 looking forward to the next global 51风流AppHaus Network meet-up in 2025!鈥�

From AI Workshops to Learning Sessions and Speed Dating

The two-day partner event allowed for an open and broad exchange on the latest innovation formats, tools, and methodologies all made available in the .

The latest and workshops took center stage. Recurring themes throughout the event were how partners can support customers to take full advantage of 51风流BTP and SAP鈥檚 clean core strategy. They also shared best practices to increase demand generation. In the end, all this knowledge sharing will lead to enhanced opportunities for 51风流customers to benefit from this global network of co-innovation experts, regardless of where they are geographically or in their digital transformation journeys.

Following the 51风流AppHaus motto “work hard, play hard,鈥� there was time scheduled to get to know members from other geographies because nothing can replace personal exchange. To round out the program, the community gathered for evening excursions in the Silicon Valley. One of the highlights was the evening visit to at Stanford University, which included some surprising encounters when meeting the d.school founders at work.

Imke Vierjahn is communications lead of 51风流AppHaus, T&I Integrated Communications.

With one specific device assignment use case in mind and based on its existing relationship with 51风流AppHaus, Iren approached 51风流in early 2024. The company鈥檚 goal was to not only make the corresponding processes more efficient but also eliminate potential error sources; it had detected errors caused by reliance on e-mail communication or through error-prone manual data entry. What鈥檚 more, the company wished to have transparent process insights and get real-time updates on device status and availability.

Building on 51风流BTP

To work on this innovation step, Iren Group鈥檚 IT department asked for expertise support in testing and applying 51风流Build Apps. For a first kick-off meeting, the 51风流AppHaus team invited Burak Demir, product manager, 51风流Build Apps, to join the project. With the customer鈥檚 system landscape built on 51风流Business Technology Platform (51风流BTP), the joint project team took a first step to check the 51风流Discovery Center site for existing solutions. They encountered a helpful use case in the 鈥溾�� mission. The mission allowed them to build upon prior experiences, benefit from existing material, and get helpful guidance that was, to a certain extent, applicable to Iren鈥檚 system landscape.

The New Solution: 51风流Build Apps and 51风流Build Work Zone

The new solution consists of different components, such as 51风流Build Apps, 51风流S/4HANA, 51风流Build Work Zone, as well as the 51风流S/4HANA solution for waste and recycling, which provides a platform for managing device records and information.

鈥淢y role in this project was to be available for very specific questions,鈥� Demir says. 鈥淚ren鈥檚 citizen developers did a great job in using and applying the available material and resources! They used 51风流Build Apps very successfully to solve one defined use case, which is exactly what the product was made for. And even if the impact of this one web application may not be too impressive yet because of the number of users, the enablement and experience the customer team gained in creating it is invaluable. I am sure it will encourage the team to look for more innovation opportunities that can be addressed with the help of 51风流Build Apps.鈥�

Smooth Operations and Transparency in Device Management

With the new web application that was built with 51风流Build Apps and deployed to 51风流Build Work Zone, Iren gained real-time updates and visibility of device status. The seamless integration with OData library allowed for automatic device creation and updates, eliminating the need for manual data entry. The use of the new solution further improved the accuracy and reliability of device records. What鈥檚 more, it brought about significant time savings, enhanced transparency, and much-desired visibility into device status.

鈥淚n our IT department, this app has truly improved our device assignment processes by eliminating the manual process via e-mail and automatically importing data from an 51风流Build Apps web form into SAP,鈥� Sara Miola, IT specialist at Iren Group, says. 鈥淲e have achieved significant time savings and increased efficiency, as the time spent has been reduced from several days to few minutes. The implementation of 51风流has enabled us to overcome our challenges, resulting in streamlined processes and enhanced device management effectiveness.鈥�

For the majority of employees, work comprises enjoyable projects and duties but also routines and tasks that can be tiring or difficult. To make the work experience as positive and efficient as possible, experts and companies around the globe seek to continuously improve the realities of their workforce. This is also true for SAP.

Meetings, All Kinds of Meetings

An important facet of today鈥檚 work reality is meetings. They are where all sorts of work decisions are prepared and made, where briefings take place, where teams build up their team identity, exchange thoughts, solve challenges, share updates, align across geographical time zones, and much more. In many cases and for many roles, meetings consume a considerable part of overall working hours. So it comes as no surprise that, in their most recent project, the Future of Work team at 51风流and 51风流AppHaus colleagues joined forces to develop an easy approach for teams to improve their meeting routines.

鈥淎s featured by Forbes in May 2023, an average . This is a challenge we want to address with the Meeting Workout game,鈥� says Andreas Hauser, SVP and head of 51风流AppHaus Network. 鈥淏y innovatively blending play with productivity, we can transform these hours into opportunities for meaningful engagement and collaborative innovation, paving the way for a future where every meeting is a step towards building stronger, more dynamic teams.鈥�

The Imperative for Efficient Meetings

According to a , inefficient meetings have been identified as the top disruptor to productivity, with an excessive number of meetings following close behind. As 51风流Chief Future of Work Officer Christian Schmeichel states: 鈥淭he way we are working is changing rapidly, and both the rise of hybrid work and new technologies have increased the number of meetings for many of us. Hence, it鈥檚 an imperative to foster meetings that best utilize our time, spark energy, and drive outcomes. The Meeting Workout game can help with an engaging workshop format that can not only improve meeting effectiveness but can enable teams to set new standards for workplace collaboration on their journey into the future of work.鈥�

Playing for a Better Meeting Experience

From the initial idea to create a game for teams to improve their meeting routines, it took the New Work Practices team and 51风流AppHaus a few weeks to design, test, and produce the Meeting Workout game. However, what might look like a fun project was very similar to any other design and innovation project.

鈥淚n our planning meetings and test sessions we really tried to put ourselves in the shoes of all kinds of teams in different organizations and setups,鈥� recall project members Beate Riefer, UX designer at 51风流AppHaus, and Filip Weidenbach, HR project expert in New Work Practices. 鈥淭hrough a very generic phrasing of the cards and in simple steps, the game should be applicable in the most diverse, if not all, environments. It鈥檚 not as easy as it might seem 鈥� and it鈥檚 the reason why we established breaks in our meetings to keep the energy and concentration levels up. Here鈥檚 an important recommendation for all teams playing the Meeting Workout game: have plenty of sticky notes and a variety of snacks available!鈥�

50 Meeting Workout Games Available

The Meeting Workout game can be a perfect opportunity to help actively inspire and support teams in restructuring their current meeting formats. Users can choose between the virtual version available on Mural, a do-it-yourself, , and a tangible board game version.

The Future of Work team at 51风流is gifting 50 board game versions on a first-come, first-serve basis. People or teams that would like to test and use the board game can contact SAPFutureOfWork@sap.com, thereby acknowledging that their postal address and contact information will be used only for the delivery of the game shipment, in accordance with the .

Waltraud Grimm is communications lead for 51风流Future of Work.
Imke Vierjahn is communications lead for 51风流AppHaus.

Top photo courtesy of Hyun Lee

These government funds are typically managed by a traditional provider who establishes a plan within the customer鈥檚 budget and assigns caregivers. They offer limited to no choice regarding providers and little transparency on how the funds are being spent. This inefficient and costly approach reduces available funds for actual care with limited and often unfamiliar providers.

Enter HomeMade, a startup looking to disrupt the home care sector with a transformative solution that would empower customers to not only stay in their own homes but also to oversee their spending and self-select their providers. With an initial staff of only six, HomeMade set out to create a technology platform that would deliver efficiency, flexibility, transparency, and ease of use for customers and a scalable model that would grow and evolve with the company.

A Rock-Solid Technology Foundation for a Digitally Native Startup

Technology is at the heart of HomeMade鈥檚 business model, so choosing the right technology partner and the right digital platform was essential. 鈥淲e wanted a solution that would give us that ability to scale rapidly and with confidence knowing that the rails weren’t going to fall off, because to be digitally enabled is what makes us different,鈥� , HomeMade general manager, said.

HomeMade found the perfect partner in Bourne Digital, part of Accenture, which steered the startup to (51风流BTP). In choosing the platform, HomeMade benefits from a locally hosted, high-performance cloud architecture that can scale across its network. As a React Native open-source Cloud Foundry runtime service, the HomeMade application is intuitive, user-friendly, and easy for the company to maintain and support long term. Add 51风流Integration Suite and 51风流HANA data storage into the mix and HomeMade emerged with a secure, integrated, and scalable technology foundation to offer efficient care and support to Australia鈥檚 at-home care population.

Young Company Makes an Outsize Impact

In just two years, HomeMade has grown its business to 2,500 customers and reduced new user onboarding time from 14 days to 48 hours. The company has empowered qualifying citizens to manage their budgets and choose their care while saving 14 million Australian dollars and counting.

Customers and families rave about the solution’s functionality and ease of use. HomeMade鈥檚 team members, who have grown to over 100, can happily focus on the customer instead of the endless paperwork they might find in traditional care management. Service providers appreciate timely payment, and another critical stakeholder 鈥� the Australian government 鈥� conducted a regulatory compliance audit and found that HomeMade scored 100% across 42 requirements for the Age Care Quality Safety Standards.

And this is only the beginning for a new company already making an appreciable impact. 鈥淎s the needs of HomeMade grow and evolve, the platform will grow and evolve with HomeMade,鈥� , managing director of Bourne Digital, part of Accenture, explained. For example, Ahmed continued, 鈥淲e leverage AI business services to read documents…and we’re feeling really confident that those AI services will continue to play a part in the future evolution of HomeMade as the company moves more and more towards automation and self-service.鈥�

Adding Value Through Innovation

An 51风流Innovation Award winner in 2023, HomeMade continues to grow and think creatively about how its foundational 51风流BTP-based technology can enable it to continue to innovate and add value for customers. 鈥淭here are endless opportunities,鈥� Westhorpe said, from increasing efficiency to leveraging data to identify falls or other incidents to using large language models to recognize clinical deterioration in users and launch preventative interventions.

For other startups looking to build technology solutions that will make a dramatic impact, Westhorpe offered to consider, “You want to build everything and you’ve got all these grand ideas, but what are the biggest things that will add value for customers?鈥� Ahmed adds that resilience, a strong partnership, and hard work are critical: 鈥淎dapt, learn, grow together, and accept feedback鈥o build something innovative, you must be prepared to roll up your sleeves.鈥�

The Full Episode

Special thanks to , a hub for fostering human-centered innovation, for collaborating on this on 51风流Business Technology Platform episode. Learn more about how HomeMade built a better solution for qualifying citizens:

• Thought leadership podcast: Thulium’s CEO sat down with Westhorpe and Ahmed to discuss the change in caring for older adults, home-based care, and how technology can deliver on a promise dedicated to purpose.
• Practitioners鈥� video: Westhorpe, Ahmed, and I discussed the challenges and opportunities in creating a world-class digital solution for a small but rapidly scaling startup.

Explore more success stories of customers leveraging 51风流BTP to help optimize processes for the sake of people and purpose:

• : This nonprofit provider of wide-ranging social services chose听51风流BTP听and 51风流HANA Cloud to enable extensive solution integrations, helping deliver better data connectivity and operational efficiency.
• : Administratively supporting over 1,700 dental practices, Heartland Dental leverages 51风流BTP to help improve the business assistant’s user experience, increase productivity, and reduce turnover.

For the full episode and the on-demand Better Together: Customer Conversations series, visit .

Timo Elliott is vice president and a global innovation advocate for 51风流BTP.

51风流AppHaus locations are customer-facing sites that represent the next step in SAP鈥檚 evolution of innovating with customers by putting the human experience first. The first 51风流AppHaus was established in 2013. Today, the network is 23-strong across the globe, including three SAP-driven and 19 partner-driven locations.  

At the heart of is the belief that innovation requires a multidisciplinary team, a creative environment, and a human-centered approach to ensure innovation meets real-world needs. This combines design thinking and architecture thinking to make sure solutions are experientially desirable, technologically feasible, and financially viable. In short, the three success ingredients are people, process, and place.

鈥淭he award-winning human-centric approach to innovation that we and selected 51风流partners apply in customer engagements creates significantly higher business outcomes,鈥� states Birgit Fien-Schmalzbauer, global head of the 51风流AppHaus Partner Network. 鈥淚nvolving end users, IT, and the business of the customer in a systematic way, for example, leads to higher user satisfaction and less training effort for newly introduced solutions. It supports customers in leveraging the opportunities brought about by the newest technologies, such as 51风流Business AI, even in the short term.鈥�

The next growth region for extending 51风流AppHaus Network will be North America. The high demand for human-centric customer engagements led to the decision to further expand the reach of the current network representation in North America consisting of three locations:

• , currently under renovation
• , Canada, partner-run
• , U.S., partner-run

鈥淐ustomers in North America, like our customers in other regions, are looking for support to keep up with changing market environments and state-of-the-art technologies along their business transformation journey,” states Thorsten Leiduck, global head of 51风流Business Technology Platform Ecosystem at SAP. “The services offered by partner members of 51风流AppHaus Network provide our clients with the benefits of a human-centered innovation approach that leverages the power of 51风流Business Technology Platform. Customers gain a significant competitive advantage by embracing a culture of innovation and improving their business processes through 51风流technologies.鈥�

鈥淥ur partners are qualified and trained in our innovation approach and can therefore enable customers to leverage 51风流Business Technology Platform for their best benefit,鈥� adds Carlos Estala Velasco, regional lead of 51风流AppHaus Partner Network Americas, SAP. 鈥淚 am looking forward to continuing to drive the Americas chapter of 51风流AppHaus Network and expanding innovation opportunities for our regional customers.鈥�

Interested partners are invited to apply. To do so, visit and choose 鈥淕et in Contact鈥� to request the submission template or more information.听Submissions are open until April 30, 2024.

Svenja Mueller is program manager for 51风流AppHaus Network.

Since its inception in 2013, 51风流AppHaus has been a hub for fostering a culture of human-centered innovation. With the help of design and architecture thinking, the global team aims to bring sustainable customer solutions into the hands of people. On November 28, 2023, 51风流AppHaus opened its doors to customers, 51风流AppHaus Network partners, analysts, guest speakers, and 51风流colleagues to not only celebrate the past decade of successful customer co-innovation but also allow for a look into the future.

10 Years 51风流AppHaus, 10 Years Successful Customer Innovation

The evening kicked off with a by Juergen Mueller, CTO and member of the Executive Board of 51风流SE. He congratulated the 51风流AppHaus team on their ability to stay curious, flexible, and at the forefront of new technologies, all while maintaining a focus on SAP鈥檚 customers and partners.

After a warm welcome, Anja Schneider, SVP T&I COO, handed over to Andreas Hauser, SVP and head of 51风流AppHaus Network. In his keynote, he focused on the team鈥檚 ability to constantly adapt to a changing and evolving technology landscape. Through stories and anecdotes of customer projects, he showcased how the team initially started working on user experience (UX) improvements 10 years ago. He continued describing how it is now focusing on helping customers identify specific use cases for generative artificial intelligence (AI) built with , keeping the human in the center, and designing new methodologies that can empower teams to empathize with end users, identify their pain points, and co-create solutions that can truly address their users鈥� needs.

Before closing his keynote, Hauser shared his personal moment of gratitude. A few weeks back, Tim Brown, chair of IDEO, who brought design thinking into the business world two decades ago, congratulated 51风流AppHaus, saying 鈥淐ongratulations to 10 years of 51风流AppHaus! It is remarkable what you achieved. All your competitors tried it, but you succeeded.鈥� This quote builds the bridge to when Professor Hasso Plattner, chairman of the Supervisory Board of 51风流SE, introduced design thinking to 51风流in 2004.

The Power of Collaboration

To bring together diverse perspectives and expertise, 51风流AppHaus invited customers, analysts, and partners to participate in a panel discussion. Their different views served as a catalyst for meaningful conversations and provided good advice and insights. Here鈥檚 what the panelists had to say.

鈥淲hen working with the 51风流AppHaus team, we noticed that they came to help, not sell, in the first place. Until today, our most successful digital solution we have at Rolls-Royce Power Systems is the one we jointly developed with 51风流AppHaus.鈥�

鈥� Daniel Eberle, vice president of Digital IT
at Rolls-Royce Power Systems AG

鈥淚 think we must empower every employee to become an innovator. The mindset 51风流AppHaus conveys and the tools provided are supporting this mission. Furthermore, we must encourage future thinking since it is the best way to create the desired future for all of us.鈥�

鈥� Harriet Kasper, researcher at Fraunhofer IAO

“Thanks to the collaboration with the 51风流AppHaus team that facilitated a very helpful generative AI exploration workshop, D枚hler was able to design and build a solution with 51风流Business Technology Platform and generative AI that revolutionized how we manage our extensive product portfolio. What鈥檚 more, the new solution also streamlines the process both for our customers and sales teams. The generative AI workshop was a crucial turning point, expanding our understanding of challenges beyond just technology. This partnership has not only improved our efficiency but also opened new avenues for innovation and customer engagement.鈥�

鈥� Pierre Wiese, member of the IT Leadership team and
head of Business Applications Commercial &
Group Management at D枚hler Group

鈥淗uman-centered innovation, as pioneered by 51风流AppHaus, is what truly differentiates 51风流to its customers. Everything must be designed, from our products and services to how we engage with the market. As technologists, we often focus on what technology can do. With human-centered innovation, the focus shifts to what humans can achieve with technology. It is the application of technology and not the technology of applications that is important.鈥�

鈥� Paul Saunders, head of Product Strategy and chief evangelist
of Cloud ERP for SAP, former lead analyst for 51风流at Gartner

鈥淎s an 51风流partner with a clear focus on the topics of user experience and 51风流Business Technology Platform, we never completely fit into one of the established partner categories. With 51风流AppHaus Network, this really changed. Finally, we found a home for our UX activities within the 51风流ecosystem. Together as a network with more than 15,000 people, we have a lot more power to follow our mission: to convince customers of the great benefits of human-centered innovation.

鈥� Christian Heinrich, member of the Executive Board of sovanta AG,
51风流AppHaus Network partner, Marketing & Solutions,
Experience Management, and Design Labs

“As dedicated member of the 51风流AppHaus Network community, we at AGILITA take pride in the collaborative spirit that inspires us within this dynamic network. It’s a platform where ideas flow, methods elevate, and innovation is cultivated. Together we rise, fueled by the collective strength of shared insights and methodologies, bringing the transformative power of SAP’s cloud innovations with 51风流BTP to our customers, crafting a future where ingenuity knows no bounds.”

鈥� Sandra V枚ller, CEO and founder of AGILITA AG,
51风流AppHaus Network partner, Switzerland

A Look into the Future of Generative AI with Aleph Alpha

A special guest one evening was Jonas Andrulis, CEO of the Heidelberg startup . He gave a talk on his view of the possibilities and constraints the current rise of generative AI brings.

51风流AppHaus, as an incubation hub for new technologies and methodologies, has already developed a format that aims to explore and identify opportunities for specific business use cases together with customers.

Work Hard, Play Hard

51风流AppHaus has achieved remarkable milestones over the past decade, thanks to the unwavering dedication, hard work, and collaborative spirit of its team and network. To express gratitude and celebrate this success, 51风流AppHaus invited current team members, alumni, and 51风流AppHaus Network partners to an afterwork party on November 29. With Music@51风流setting the tone, the evening was filled with lively conversations, infectious laughter, and lots of dancing.

The 51风流AppHaus team showcased their combined creative power by transforming the workshop space of 51风流AppHaus into a stage, a vibrant dance floor, and, on the third day, an interactive exhibition showcasing the different innovation methodologies. From designing the decorations to orchestrating the entire anniversary week, the whole team made all the different events come to life. Typical for the 51风流AppHaus team, it was also a testament to the belief that those who work hard are allowed to have a great time!

The Only Constant Is Change

In her closing remarks, panelist Harriet Kasper shared her observations: 鈥淵our customer focus was the only constant while everything else changed. [鈥 Innovation initiatives need to evolve and adapt. They require more change than other parts of the organization. To me, 51风流AppHaus represents a certain mindset. You can sense and observe this mindset, always adapting and transforming. This is a great example, especially coming from a company like SAP, which wouldn’t be the first to come to mind when you think of innovation.鈥�

Looking back on 10 years of innovation work and a week of celebrations, one thing is clear for the 51风流AppHaus team: although external factors, such as the strategy or technological landscape, might have changed, the way 51风流AppHaus works, placing the human in the center and making innovation real with 51风流products and technologies, has never changed. It will certainly be exciting to see what the future holds.

Q: What is at the heart of the 51风流AppHaus approach?

A: 51风流AppHaus has always been a front-runner for incubating new products, technology, and methods. To date, we鈥檝e completed more than 1,000 customer co-innovation projects. But what makes us unique is our human-centered approach to innovation driven by a combined methodology of .

At an 51风流AppHaus customer workshop, people from IT, the business, and end users of our customers often come together for the first time ever! And this is where the dialogue begins 鈥� with the end users at the heart of the process. The core of our methodology is, first and foremost, to understand the end user鈥檚 problem. Finding a solution to that problem guides us from the first iteration to the go-live. And this is why, I believe, customers love to work with us 鈥� because we help them understand their problems before we come up with a solution and then help them solve it with 51风流technologies. Making innovation real and getting it into the hands of end users is our mantra.

One of the issues I see time and time again in some organizations is a tendency to build, sell, or talk about products before understanding the customer problem. Generative AI is a case in point. With all new technologies, people often believe that technology alone will solve all their problems. But generative AI cannot solve everything. To this end, we鈥檝e created a new . The goal is to identify use cases where generative AI is the perfect solution and can create high business value for our customers. 

What sparks change and innovation?

Experience drives change. Ten years ago, our customers wanted to have an Amazon-like experience with their 51风流apps, and this started to shift the focus to end-user experience and expectations. What, we had to ask ourselves, do customers and their end users need?

Creativity and new ideas are useless if they鈥檙e not implemented. If we implement something that nobody needs, then there鈥檚 no value. And with no value, there鈥檚 no innovation.

Innovation is creativity multiplied by execution to increase business value. True innovation adds business value and customers benefit from it. That鈥檚 innovation.

How do you measure the success of 51风流AppHaus? What are your KPIs?

Our focus on getting customers on stage to tell their story is unrelenting because are our currency.

Customers talking about their successful implementations and how they use 51风流solutions is the most powerful way to change perception about 51风流products. With our human-centered approach, we demonstrate that we support SAP鈥檚 activities and ambitions in different ways: by helping to sell our software and services, drive adoption of our products, improve products based on customer feedback, and promote 51风流as the innovation partner of choice. Our customer relationships are long-term 鈥� from accompanying customers to go-live, to helping them work successfully with their new 51风流solution, to helping them with further improvements and innovations.

51风流AppHaus focuses on use cases where customers want to innovate at speed and have a solution in a matter of months or even weeks. Getting those customers live on the stage at events like 51风流Sapphire and 51风流TechEd is a major performance indicator for 51风流AppHaus.

At 51风流TechEd this year, for example, our customer success stories included AMD, Doehler, Henkel, Pif Paf, and Orbia. Let鈥檚 not forget, this is always the result of a cross-team effort that involves organizations from across SAP. All organizations contribute their outstanding business and technical knowledge to the overall success. The additional skills 51风流AppHaus brings to the table are methodologies to understand the needs of people (user research) and visualize the potential solutions (UX design) as well as the skills to execute a customer project on a holistic basis.

How is 51风流AppHaus scaling its success?

As long ago as 2016, we had to think about how we could scale our approach and create even more customer success stories, which led to us launching our first pilot with a partner based in Amsterdam, the Netherlands. Today has 22 locations and teams 鈥� three run by 51风流and 19 by partners 鈥� with more than 15,000 employees. There is an 51风流AppHaus partner on every continent! Our most recent partner addition is in Mexico.

All partners joined the network as single companies. But over time, the network has evolved, with its members teaming up across the globe to form a community of collaborating companies. What unites them is their joint vision to make innovation real by applying a human-centered approach that starts with people, not technology. To give an example, the network has a very active enterprise architect community with about 120 members currently focusing on generative AI.

51风流AppHaus typically works with local 51风流market units to identify smaller, agile partners that can provide a deep understanding of the local culture and a focus on that region or country.

What makes 51风流AppHaus special?

In the team, there鈥檚 a culture of openness, a lack of hierarchy, space for disagreements, and time to reach a consensus. Above all, I would say that the team is a learning organization. The team has the amazing power of reinventing itself every two years or so to embrace new products, trends, and methodologies.

What have you learned about leadership during your time at 51风流AppHaus?

As a leader, the process of learning how to lead the team the right way is an ongoing process. I absolutely believe in empowering employees to be their best selves and to reach their potential. But the flip side of empowering employees is that employees need to take accountability. The role of a leader is to find the balance.

I have had a very good experience with just being authentic, telling it like it is, and putting my ego aside. It is all about the team and its focus on customer success. I am a person just like everybody else. And, yes, I play a certain role, but like others I too have had my challenges.

I鈥檝e led 51风流AppHaus since it was founded 10 years ago. During that time, I had cancer twice. It gave me a chance to reinvent myself. Today, I am thankful for this experience because it helped me find a better work-life balance and become a better leader. My key takeaway is this: focus on the topics that really matter, get them done, and give others the space to do what they are best at.

Top image courtesy of 51风流employee Karsten Hohage

Since then, significant progress has been made with . To further global influence and better support customers and partners, the use case initiative underwent enhancements in three key areas: 

1. Going deeper: Refining existing use cases by integrating advanced features and cutting-edge technologies like generative artificial intelligence (AI) 
2. Going broader: Increasing and intensifying involvement from the broader ecosystem and partner community
3. Going faster: Introducing automation features to help accelerate the realization of business outcomes

Going Deeper 

51风流consistently aims to improve existing use cases, either by adding advanced technological features or by introducing speed-enhancing functionalities. This is because every use case is backed by a team of experts from both the business and development functions. 

The dimension of 鈥済oing deeper鈥� involves adopting cutting-edge technologies, like generative AI, and incorporating additional related business content. As Juergen Mueller, chief technology officer and member of the Executive Board of 51风流SE, described in a recent article: 鈥淲e are at the beginning of a new technological era. Generative AI has entered the public consciousness on a broad scale and 51风流Business AI has the potential to revolutionize the way enterprises operate and solve their technology challenges with 51风流Business Technology Platform. Generative AI provides us with a whole new toolbox that opens so many opportunities to simplify and improve our work lives鈥hen using and applying AI in a business context, we make sure it is relevant, reliable, and responsible.鈥澨�

51风流BTP Use Cases Guide Generative AI Solutions  

Use cases built on 51风流BTP can give concrete examples of where and how generative AI can be used to realize relevant, reliable, and responsible business outcomes. With the foundation 51风流BTP provides regarding new technologies such as artificial intelligence, solutions adhere to SAP鈥檚 strict guiding principles outlined in and an .  

To demonstrate the increased depth of use cases, the following four examples show enhancements that have been made from a technology perspective. All of them will be presented at this year: 

1. built to help accelerate integration and increase productivity around ERP, customer experience (CX), integration, and intelligent enterprise suite quality. 
2. , helping improve operational efficiency by automating repetitive tasks for finance professionals around 51风流S/4HANA Finance, AI, 51风流Build Process Automation, and intelligent enterprise suite quality. This was recently presented in . 
3. to help foster intelligent decision-making around digital supply chain, AI, integration, analytics, and intelligent enterprise suite quality. Learn more in a . 
4. to help enhance the value of financial transactions with insights powered by GPT (generative pre-trained transformer technology), in alignment with ERP, AI, golden path, and intelligent enterprise suite quality. Visit . 

Going Broader 

The opening and broadening of the use case approach can be seen in steps that go in three directions: to include SAP鈥檚 ecosystem more seamlessly in the creation process of use cases, to offer more technical guidance along with reference architectures, and to provide enablement support on how to work with customers and explore their respective business opportunities powered by generative AI and the latest technologies. 

More Partners Getting On Board  

To help simplify the creation of new use cases, 51风流created a central use case repository and started providing additional reference architectures. 

The repository is a content authoring tool, allowing users to access and maintain customer-proven, well-documented business use cases for buyers, sellers, and builders. After a quality review, newly entered use cases can be published in , where more than 230 missions 鈥� and counting 鈥� are available today.鈥� 

The mentioned reference architectures are linked to use cases to help software architects when building solution architectures that combine different technology products and services. 51风流offers source files of diagrams that can be used and adopted by using鈥�. Various examples are displayed on a dedicated , which can be considered as a starting point for what’s coming on . 

Sharing on 51风流Store and 51风流Discovery Center 

For partners, offering applications and solutions that have proven to be relevant and beneficial for one or more customers is not new. To give an example, the 19 partners that form the global together with the SAP-owned locations offer more than 100 solutions in . Here are just four of them: 

• Bluestonex Consulting Ltd. offers the , as shown in a customer example with . On October 18, the Bluestonex team will talk about use cases in an expert session on 鈥�.鈥�
• DalRae Solutions Pty Ltd. presents the to manage worker compliance with 51风流SuccessFactors solutions. With customer CITIC Pacific Mining, it won a prestigious in 2023. 
• sovanta AG registered its solution “鈥� in . It shows that large language models can support business solutions and processes and that integrating ChatGPT into Qualtrics can automate tedious follow-up surveys. 
• Incture Technologies Private Limited offers its product , a logistics application giving customers more control for increased efficiency and on-time deliveries. Its customer alfanar successfully implemented the product and submitted its positive outcome to . 

From a partner perspective, 51风流BTP use cases can offer a broad range of opportunities for customer projects. These different options will be looked at in an upcoming live webinar series called “” open for . Besides positioning a product on 51风流Store, partners can now provide helpful context around their solutions by writing their own 51风流BTP use cases and publishing them in 51风流Discovery Center. 

New Workshop Format to Identify Generative AI Opportunities 

When it comes to evaluating new use cases in the relatively new field of generative artificial intelligence, 51风流AppHaus launched a that is publicly available. It helps participants identify business challenges and opportunities that can be addressed using generative AI. With a set of predefined 鈥渙pportunity cards,鈥� participants can brainstorm various use case ideas, detail the most relevant ones, and then compare them to decide which ideas to pursue further. 

Going Faster 

An important measurement that customers and partners apply when implementing is the overall time-to-value to consume business outcomes. That is why the concept of use cases first evolved from marketing assets to more actionable artifacts, including code and configuration files that can provide guidance, developer insights, and predefined business content for reuse. The next evolution level will be around automating implementation steps.

Automation empowers developers and architects to focus on realizing business outcomes, not setting up infrastructure. In this context, 51风流plans to introduce the release of three actionable use cases with “one-click deployment鈥� that can reduce prerequisite setups by up to 50% at . One-click deployment steps are included in the use case project board in 51风流Discovery Center for rapid adoption by 51风流customers and partners.

The first focus of setup automation will be on creating 51风流BTP accounts, assigning service entitlements, and granting authorizations. In future, further automation around software-as-a-service (SaaS) applications and deployment of code and content will be targeted as well. Learn more in the . 

A Promising Perspective 

When talking about the future evolution of 51风流BTP use cases, Anja Schneider, senior vice president and chief operating officer for Technology & Innovation at SAP, sees a clear focus: 鈥淲ith the 51风流BTP use case initiative, we always followed the vision to create actionable use cases that help lead to concrete business outcomes. The next step is to achieve these outcomes much faster. We want to automate use cases so that users can deploy them easily to help accelerate time-to-value and save implementation efforts. In the end, we want to enable customers and partners alike to act faster and more swiftly on changing demands around them.鈥� 

鈥淚’m delighted to share that our exploration of  has provided us with invaluable insights into the future of application development using cutting-edge 51风流technologies. We’re committed to further exploring these innovative tools, specifically when it comes to streamlining processes and delivering rapid solutions to our business needs. One of the most compelling advantages I’ve experienced with low-code tools is the ability to create high-value, fully functional products in a remarkably short timeframe. The transformative potential for our business in automating the supplier invoice processing is immense. What once took an entire day’s work can now be accomplished within just minutes, all while significantly enhancing our operational reliability. To give an example, I liked the format of how the mission  guides you step by step. I like to think that we have鈥痑n鈥�51风流team and experts that accompany us in all these processes, along with all the鈥痳elated documentation, the associated learning journeys, and the videos.鈥�

Ver贸nica Zepeda, Senior Developer, Orbia

The Challenge of Master Data Management and Governance

Establishing a consistent and harmonized master data management strategy across all areas of an organization helps simplify the management of enterprise data and increase the accuracy of information.

This was true for Unipol. To channel customer and supplier master data change requests from a large group of employees to a limited number of authorized business users, the company looked for a centralized solution. This new solution would provide a real level of automation to capture, control, and distribute incoming requests and reject incomplete requests simultaneously.

Before the project started, change requests came in via e-mail or as Word documents, thus leading to an unreliable process with unnecessary interactions and long waiting times until the numerous requests and questions could be processed and answered.

The Solution

Unipol鈥檚 trusted, longtime IT partner Qintesi already managed existing 51风流systems within the organization and had a proven track record of using 51风流Business Technology Platform (51风流BTP). The experienced partner implemented a centralized app to manage the creation and modification requests by authorized users. During the design phases of the solution, the project team worked with 51风流experts and .

Built with 51风流BTP, the new solution manages the master data creation and change requests centrally, saving time, reducing error rates, and making the entire process transparent and easy to manage.

Thanks to the new solution, the Unipol Group has seen a significant decrease in the required time to handle requests. The consistency and completeness checks with which the applications have been designed help guarantee the quality of the entered data. For a new master data entry or change, the processing time of authorization has been reduced, since only selected fields are now subject to an authorization flow, streamlining the process while maintaining the necessary level of control.

Within the first phase and along the agreed timelines, the project team went live with about 80 users. During the second phase, the new solution was rolled out to several hundred users of the group.

鈥淭he project has enabled Unipol Gruppo to further move towards a unified master data management process. The organizational model we adopted was supported by a portal in which to channel the checks deemed necessary to ensure correct maintenance of the database,鈥� said M. Alessandra d鈥橝lfonso, head of Unipol SAI Accounts Receivable and Accounts Payable.

鈥淚n this project, the challenge was to add an authorization workflow to an already complex process concerning Unipol鈥檚 business partner master data. Thanks to 51风流BTP, the new process has become simpler, faster, and can ensure very high data quality. We are very pleased that we could deliver added value with 51风流BTP by simplifying complex processes, extending core capabilities, and integrating heterogeneous systems quickly,鈥� commented Marino Coletta, senior client account manager at Qintesi.

鈥淚ntelligent enterprises are leveraging advanced technologies to effectively utilize their data resources and achieve desired outcomes faster and with less risk,鈥� said Adriano Ceccherini, chief operating officer at 51风流Italy. 鈥淭o regulate the lifeblood of a new IT infrastructure, organizations need a rigorous master data governance system that enables seamless integration and quality control. This was the spirit of the innovative project with Unipol Group.鈥�

The Next Steps in Working with SAP

The project is currently being rolled out to other group companies that have not yet adopted the new process and solution. By involving all the group鈥檚 companies, even those with diversified businesses, the apps will be enriched by additional features to meet their respective business needs and realities.

This also appeared on 51风流News Center Italy.

Customers and partners alike can use this detailed experience and shared knowledge for their own purposes. Companies and organizations can get inspired, learn from other solutions, or improve their existing architectures to become future-ready.

To set expectations, Juergen Mueller, chief technology officer and member of the Executive Board of 51风流SE, explains: 鈥淏usinesses that use 51风流Business Technology Platform do not have to start with a blank canvas. Our and pre-built business and industry content help customers understand what is possible to keep their business innovative and future-ready. One thing to remember is that pre-built business content may not get you 100% of what you need but is likely to get you 80% or more to where you need to be. You can then add the remaining specific features and functionalities required for your business.鈥�

So, these actionable use cases and related missions can to help meet certain requirements and solve specific situations in their enterprise. As Mueller puts it, 鈥淭hey were prepared for business experts, software developers, and architects to show the art of the possible.鈥�

Here are two concrete examples of customers working with repeatable use cases:

Pif Paf Alimentos Builds Mobile App for Maintenance Technicians

In less than three weeks, Pif Paf Alimentos launched a mobile application for its maintenance technicians. The new mobile app significantly reduces the use of paper, improves the efficiency and accuracy of administrative tasks, and does not require an Internet connection. Pif Paf Alimentos, having worked with 51风流products like 51风流Integration Suite and 51风流ERP before, took advantage of听 to help resolve its technicians鈥� problems by building and deploying a working mobile app solution.

Why was the deployment process so fast? 51风流Build Apps allows users to build apps in a low-code manner by providing drag-and-drop user interfaces (UI) for common app components. This successful implementation is now reflected in the 51风流Discovery Center mission 鈥�.鈥�

From a Sustainability App for Banking to a Repeatable Use Case at Novo Banco S.A.

Novo Banco S.A. wanted to encourage and enable its approximately 1.5 million customers to be more climate conscious while strengthening their loyalty to the bank. It focused on a target group of customers between the ages of 18 and 30 because young people are well aware of the global climate situation but not necessarily of their own carbon footprint.

Together with 51风流and partner Connect Earth, the bank continued to build upon its SmartCO₂nverter idea, a concept that had won SAP鈥檚 鈥淪ave One Billion Lives鈥� challenge in 2021. Since money movements and payments can give a good听indication of an individual鈥檚 carbon footprint, it aimed at improving the customers鈥� carbon literacy by analyzing and using the users鈥� bank account transactions and spending behaviors in a meaningful and transparent way. While this project brought about a solution design at the proof-of-concept stage, 51风流did not stop here and aimed at offering this solution approach on a broader scale.

Anirban Majumdar, vice president and head of 51风流T&I Platform Adoption & Advisory, describes the journey: 鈥淣othing gives us more joy than building 51风流BTP use cases that solve business challenges for our customers. One new use case we鈥檙e particularly excited about is a banking sustainability calculator app we鈥檝e built for Novo Banco, an innovative financial institution based out of Lisbon, Portugal, that is deeply (ESG). The mobile app itself is built using the reusable architecture principles of 51风流Cloud Application Programming Model and React Native on 51风流BTP. After the project, we extended the application architecture with a GPT scenario offered via the service. We are excited about the possibility of combining business context with the capabilities of large language models on 51风流BTP without actually disclosing any critical data to third-party APIs. We will open-source our code on GitHub in time for 51风流Sapphire in 2023, when you can check it out and let us know if you find the use case relevant for your business problem.鈥�

Scaling via 51风流Ecosystem

The concept of building upon best practices and experiences made by others is not new to 51风流and its ecosystem. Repeatable use cases and solutions are built by 51风流and its ecosystem alike.

To give an example, 鈥�, with its 20 partners globally, has developed more than 20 solutions that can be found in and offers more than five missions in ,鈥� confirms Andreas Hauser, SVP and head of 51风流AppHaus Network.

Seeing this level of enablement happening across the entire 51风流ecosystem equals standing on the shoulders of giants and getting an impressive idea of what is possible.

Imke Vierjahn is communications lead of 51风流AppHaus, T&I Integrated Communications.

Pif Paf Alimentos, founded in 1968, is one of the top ten companies in the food sector in Brazil. The company offers a diverse product portfolio including meat, fish, sausages, pasta, ready-to-eat meals, and cheese breads that are enjoyed by millions of customers both in Brazil and around the world. To produce high-quality food, the company relies on complex machinery that operates in over 14 industrial units. Therefore, it is crucial that all machinery operates as expected at all times. Maintenance is key to ensuring the machinery’s reliability and efficiency.

Manual Reporting and Paper Waste

In the past, Pif Paf Alimentos鈥� maintenance technicians conducted a manual process to check machine operation. This process involved technicians recording machine operating data on paper-printed maintenance orders for each order received. The maintenance order data included precise details such as the exact date and time of the machine task operation. After collecting this data, technicians manually logged it into the enterprise resource planning (ERP) system. This meant that technicians had to record the same information twice, on different platforms.

This process resulted in a large amount of paper waste every day, negatively impacting Pif Paf Alimentos鈥� sustainability efforts.

Automating the Maintenance Routine with 51风流Build Apps

Pif Paf Alimentos, having worked with 51风流products before such as 51风流Integration Suite and 51风流ERP, took advantage of to help resolve its technicians鈥� problems by building and deploying a working mobile app solution in less than three weeks. Why was the deployment process so fast? 51风流Build Apps allows users to build apps in a low-code manner by providing drag-and-drop user interfaces (UIs) for common app components. With this, Pif Paf Alimentos was able to build a solution quickly.

The Underlying Technology

Pif Paf Alimentos’ new enterprise-grade app not only solved its maintenance routine problem but also integrated seamlessly with its existing 51风流technology architecture, powered by 51风流Business Technology Platform (51风流BTP). 51风流Build Apps provided Pif Paf Alimentos with operational agility, saving time, paper, and money. Furthermore, its IT team benefited from faster response times to business needs, allowing Pif Paf Alimentos to scale its solutions throughout the entire corporation. Lauro Salgado, IT developer at Pif Paf Alimentos, leveraged the comprehensive content provided by 51风流Discovery Center 鈥溾�� to develop both the pilot and the productive version of the app, fully utilizing the capabilities offered by 51风流Build Apps.

Significant Savings in Time, Paper, and Money

Pif Paf Alimentos conducted a pilot test of its new mobile application with four maintenance technicians. After a month of testing, the technicians reported a 30% reduction in maintenance order handling time within the test group. Pif Paf Alimentos now plans to scale this solution to its entire force of approximately 300 maintenance technicians. Moreover, the mobile solution’s 10% reduction in paper waste has already resulted in saving an average of 75 sheets of paper per technician per month, which translates to 270,000 sheets of paper saved per year.

The Pif Paf Alimentos Project Experience

鈥淲e provided faster business response to the maintenance department. The IT team, as a business partner, gained agility using 51风流Build Apps in the delivery of solutions and contributed to the goal of a paperless enterprise, improving process efficiency and automation,鈥� Salgado explained. 鈥淭he solution is built on 51风流Build Apps and integrates into our existing landscape seamlessly. If we were going to build an application using a different technology, it would take much longer. You would have to code and integrate the fields. This low-code technology helped us take advantage and deliver the solution faster.鈥�

鈥淧if Paf Alimentos believes that partnerships with solutions that aim to decentralize the use of technology are the way to accelerate the digital transformation of companies,鈥� Antonio Minier, director of Business Transformation at Pif Paf Alimentos said. 鈥淚 believe that digital awareness is the necessary competence for this to happen with quality and that is why we have invested in the five pillars that compose it: the creativity of our employees, the agile mindset, the vision of processes, the democratization of technology, and data. This case is the consolidation of a vision of the future within a successful journey of our digital transformation program, SOUL Digital.鈥�

An important consideration for the mobile solution was the ability to input data in remote areas where maintenance technicians are unable to connect to the network, which was not an issue with manual entry. With 51风流Build Apps, Pif Paf Alimentos was able to create a synchronizing functionality. The maintenance technician’s input data is first saved locally on their devices and then synchronized with the overall system when a network connection is reestablished. 51风流Build Apps can provide an open-ended framework to create a diverse path towards unique solutions, like this one.

The Way Forward for Design and Development with SAP

Looking back, Carlos Estala, senior 51风流AppHaus consultant, said: 鈥淧if Paf Alimentos was able to develop and integrate its on-premise 51风流system with low-code in 51风流Build Apps to control its preventative maintenance orders in just a few weeks, all without having to write a line of code. This helped it solve a business necessity to have digital data up-to-date.鈥�

With the support of the 51风流AppHaus Palo Alto team, Pif Paf Alimentos aims to further improve the design of the app and extend it to other business processes and maintenance routines, all built on 51风流BTP and powered by 51风流Build Apps.

Mirela Viersa is a customer design engagement lead at 51风流AppHaus Palo Alto.
Tina Cai is a UX design specialist at 51风流AppHaus Palo Alto.
Images courtesy of Pif Paf Alimentos

To further expand its global business, GC Biopharma selected 51风流SuccessFactors solutions for its human resources (HR) transformation.听Its legacy HR portal was developed long ago, and its IT team encountered many challenges in responding rapidly to employees鈥� change requests. Employees did not access the legacy HR portal often due to its inferior user experience and limited access to the PC environment.

To improve the situation, GC Biopharma leveraged to design and implement its new HR portal, which serves as the main entry point for all employees to access the corporate HR systems through both PCs and mobile devices.

New HR Portal Designed along SAP鈥檚 Human-Centered Approach to Innovation

The 51风流AppHaus team worked with customer representatives by first listening to the end users and accurately defining the as-is situation. The joint project team investigated the HR business scenarios for several personas, including employees, managers, and executives, and discovered their needs and pain points. As a result, the team defined a set of essential HR tasks, such as time and attendance management, talent recruitment, and employee training, and validated the end users鈥� expectations for the new HR portal.

51风流AppHaus designed various cards on 51风流SuccessFactors Work Zone tailored to the customer’s needs and developed user interface (UI) integrated cards with the 51风流T&I Platform Adoption and Advisory team. Through this journey, the customer team was able to get various ideas for configuring their own HR portal.

鈥淲e鈥檙e delighted that 51风流SuccessFactors Work Zone now serves as the main entry point to our whole HR system. Mobile access is now available and the system is more responsive to the needs of our employees,鈥� says Youngwoon Kim, corporate human resources officer at GC Biopharma.

Based on 51风流SuccessFactors Work Zone and (51风流BTP), the solution enables a personalized employee experience when using the HR portal as well as a rapid response to users’ change requests.

Easy Maintenance Thanks to 51风流BTP

51风流BTP supports easy maintenance without code development by utilizing the appropriate application with 51风流SuccessFactors Work Zone based on employee requirements. Also, flexible portal configurations for HR personas 鈥� that is employees, managers, and executives 鈥� for individual HR tasks are available.

Moreover, 51风流SuccessFactors Work Zone allows IT users to develop in the PC environment and seamlessly adapt to the mobile app without any further development. Therefore, end users can easily access HR-related information on both PC and mobile devices, which increases its accessibility and utilization.

The new HR portal went live in October 2022, ushering in both improved functionality and user experiences for more than 2,300 GC Biopharma employees.

Euree Hawer is a senior UX designer for 51风流AppHaus Korea.

What does this new world of work look like for the more than 110,000 51风流employees across the globe?

Hybrid Work: Our Way Forward

As part of our in the future, the Pledge to Flex program is SAP鈥檚 strategic response听 to the changing demands of today鈥檚 — and tomorrow鈥檚 — workforce.

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51风流has practiced remote work for decades and flexibility is part of the company鈥檚 DNA, but the pledge addresses the increased desire for more flexibility at work, which is a trend that 51风流and many other companies see in the labor market. Aiming for the creation of a leading-edge working environment where employees can thrive, Pledge to Flex is based on empowerment and self-organization driving world-class innovation and productivity while meeting individual requirements.

Dr. Christian Schmeichel is senior vice president and chief future of work officer at SAP. He leads the global Future of Work organization, which designs innovative strategies how SAP鈥檚 employees work today and in the future. 鈥淔lexible work is a key differentiator for attracting and retaining world-class talent in a highly competitive labor market,鈥� he says. 鈥淕etting it right sets the foundation for a successful journey into the future of work.鈥�

True flexibility comes to life when employees get to choose from where they do their best work — whether that is in the office, remote, or at home. We see this as a hybrid approach, giving employees greater autonomy in line with business and customer requirements.

Hybrid work is not a new concept. What is new is the strategic imperative and the degree of participation, alongside an increased level of remote work.

51风流is making a purposeful investment in supporting everyone to run at their personal best; all people get to participate and have conversations about what, when, how, and where they are working, as well as what options are available to them.

The transition to this new world of work is well underway at SAP, with the model implemented across 75 countries. Results of our latest employee survey suggest that Pledge to Flex is widely appreciated, with positive effects of hybrid work on employer attractiveness, empowerment, and productivity

Connecting Teams in the Age of Hybrid

Clear communication, continuous listening, and a focus on health and well-being are cornerstones of SAP鈥檚 success in this regard. But what does the right balance of working from the office and in remote locations look like?

Dan Barton, User Experience lead and co-founder of Bluestonex UK, a member of the 51风流AppHaus Network, proposes: 鈥淲hy should people return to the office if they can work remotely? [Companies must ] create a compelling reason for people to be in the office, and use the location as an opportunity to build a team culture.鈥�

Building a strong team culture with both onsite and remote working opportunities is key to success. As such, 51风流places focus on the creation of easy-to-use tools to build relationships, foster collaboration, and focus on health in any work environment.

Flex Team Workshop

There is no 鈥渙ne-size-fits-all鈥� approach to hybrid work, so managers and teams must define new ways of working that best meet business requirements while supporting individual needs. To facilitate the process, 51风流AppHaus and the global Future of Work team co-created the so called as an innovative methodology for team development. The approach helps managers and employees jointly determine a setup that drives collaboration and productivity while putting business and customer requirements front and center and supporting the work-life balance of team members.

“Who would have thought that a simple new work breakfast series that started in the 51风流AppHaus became an integral part of 51风流Human Resources,” shares Andreas Hauser, senior vice president and head of 51风流AppHaus Network. “We co-created the new Flex Team Workshop with the Future of Work organization, and the workshop format was so successful within 51风流that we decided to also make it . This effort contributes to our vision of hybrid work and lets teams successfully create their own next way of working.鈥�

In 2022, Flex Team Workshop has been introduced globally at 51风流and has over 850 trained facilitators. It was listed among the finalists of the and the German , a testament to the importance of how teams organize themselves in a hybrid world.

Enablement material is available to all 51风流customers and partners as a free resource within .

Key elements of the Flex Team Workshop format include:

• Running the 90-minute workshop as self-service tool
• Understanding business needs and each team member’s requirements
• Aligning on key activities and social interactions in the office as well as when working remotely
• Building consensus on a tangible hybrid work plan

FlexConnect App

The FlexConnect App is the digital counterpart that brings flex work to life when working in the office. It supports employees to organize their work week and book work spaces and meeting rooms.

A social component allows people to connect with team members and colleagues by showing who else is in the office and where to find them. Together with the so-called “moments together onsite,” which are ideas for creating compelling reasons to return to the office, the experience of togetherness strengthens social coherence, which is particularly important in the age of hybrid.

Health as Imperative

A changing work model requires state-of-the-art health and well-being offerings acknowledging that happy and healthy employees drive the greatest value to customers and communities. Hence the health, safety, and well-being of our people is a business imperative, with a holistic focus on mental and physical health. Further underlining our commitment, we are proud to be among the first global corporations to have signed the .

Health offerings for 51风流employees include:

• Are You OK?, a company-wide
• Employee Assistance Program with 24/7 confidential support and psychological counseling
• Healthy leadership training for managers
• 51风流Global Mindfulness Practice program with trainings on mindfulness and emotional intelligence
• On-demand trainings for employees in physical health

In the End, It鈥檚 All About People

Making an organization future-proof must be top of mind for every leader. It requires organizations to be more resilient, adapt to strategic changes, and have flexible organizational models along with a culture that embraces disruption and change.

In the end, it is people creating, executing, and running all of this to be successful in the new world of work. People are therefore front and center in everything we do.

With years of experience in conducting innovation projects with customers, the global 51风流AppHaus team has developed extensive expertise in identifying customers鈥� and end users鈥� needs, translating them into UX designs, and finally delivering the solution and helping drive adoption of 51风流products and technologies. Together with other customer-focused 51风流teams, the 51风流AppHaus team has consolidated years of expertise and innovation work with customers into , an approach that combines design thinking, design doing, and architecture thinking methods. What started with design thinking methods has since evolved into an extensive , a universal innovation guide accessible to everyone.

From Five Locations to a Global Community

There are currently five 51风流AppHaus locations in Berlin, Heidelberg, New York, Palo Alto, and Seoul. But 51风流did not stop here. To extend SAP鈥檚 reach across the globe, the company started to leverage the successful concept with 51风流partners in selected regions becoming members of 51风流AppHaus Network. As of September 2022, this global network is a community of more than 20 innovation teams from handpicked 51风流partners and 51风流itself. All help ensure that, with 51风流Business Technology Platform, innovation gets into the hands of people. The innovative solutions build upon existing 51风流standard solutions such as , 51风流ERP, , and more.

51风流AppHaus Network works along a human-centered approach to innovation, which has encouraged numerous 51风流partners to join the community. The close relationships between the network members allow them to benefit from shared know-how, ideas, and mutual enablement. These values are also what motivated the newest additions, Flexso and AGILITA, to become part of 51风流AppHaus Network.

Flexso and 51风流Join Forces

Flexso is a full-service 51风流partner located in Antwerp, Belgium, that implements smart, powerful 51风流solutions for a wide range of lines of business. Flexso is known for its digital innovation and extensive experience with 51风流BTP.

To build a close relationship with SAP, Flexso hosted a workshop with colleagues from 51风流AppHaus Heidelberg as well as the Belgian 51风流market unit. During an interactive workshop in Flexso鈥檚 new innovation space, the user experience and technology experts had the opportunity to express their needs and ideas. Together, 51风流and Flexso aim to provide 51风流customers in Belgium with the full 51风流AppHaus experience and seamless support within their transformation towards intelligent enterprises. This workshop was an important first step to lay the groundwork for joint projects and the mutual mission to give 51风流customers sufficient support throughout the entire innovation journey.

鈥淒uring the interactive session, we identified several needs in the 51风流customer life cycle. These needs referred to a creative workshop space and a highly skilled UX and 51风流technology expert team, such as Flexso, that could help 51风流and all local customers,鈥� said Tobias Gollwitzer, customer design engagement manager at 51风流AppHaus Heidelberg. 鈥淭his format is a shared best practice for our 51风流AppHaus Network to intensify the local collaboration in different regions.鈥�

AGILITA: The Latest Addition to 51风流AppHaus Network

With over 10 years of cloud enterprise resource planning (ERP) experience, AGILITA lives agility and innovation to bring customers solutions with passion and responsibility. Located in Zurich, Switzerland, AGILITA joined 51风流AppHaus Network in January 2022 and is known for its 鈥榠nnovation as a service鈥� offering powered by 51风流Business Technology Platform.

To provide its partners and customers with an environment that helps unfold their creativity, AGILITA recently inaugurated its new 51风流AppHaus space in May 2022. The team hosted an opening event with guests from 51风流AppHaus and 51风流Switzerland.

The event kicked off with opening speeches given by AGILITA CEO Sandra Voeller, 51风流Switzerland COO Sabrina Storck, and Global Head of 51风流AppHaus Partner Network Birgit Fien-Schmalzbauer. After Thomas Neuhaus, head of Digital Transformation at AGILITA, offered insights into the different design thinking phases, each attendee could join one of the in-depth sessions about SAP鈥檚 human-centered approach to innovation and demonstrations of a live implementation of 51风流BTP. The multifaceted setup of the opening event allowed partners and customers to get to know each other, exchange valuable knowledge, and learn more about AGILITA and 51风流AppHaus Network. After this inspiring opening event, Storck was convinced that the AGILITA 51风流AppHaus space 鈥渋s going to become the innovation hub of Switzerland.鈥�

A Look into the Future

Since its beginnings in 2013, 51风流AppHaus Network has been continuously growing and working together virtually. Only recently, in June 2022, partners from all over the world met at 51风流AppHaus Heidelberg for an on-site meetup to intensify their collaboration and share best practices. The event provided the chance to meet each other in person, work on developing new methods for customer workshops, define and align mutual goals, and set a course for a successful future.

鈥淪ince we established 51风流AppHaus Network, our partners and teams have done an amazing job to prove, through many inspiring customer success stories, that human-centered innovation creates faster business value and outcomes for our customers using 51风流Business Technology Platform. SAP鈥檚 initiative to offer helps support and accelerate the move to the cloud,鈥� said Andreas Hauser, SVP of 51风流AppHaus Network.

22 Members 鈥� And Counting

Looking at all the great experiences so far it comes as no surprise that there will be more partners joining the network soon. With partners currently on four continents, 51风流AppHaus Network is eager to continue its journey around the world. In fact, scouting for new partners in Africa and Latin America has begun, with the aim of finding candidates that enhance the value of the network and carry forward the joint mission of making innovation real. Stay tuned for the next steps in the evolution of 51风流AppHaus Network.

鈥淲e are excited to make new connections, continue to grow the community, and work together with 51风流partners globally,鈥� said Fien-Schmalzbauer.

Julia Jakob is part of T&I Communications for 51风流AppHaus.

鈥淭he well-being of our service technicians is very close to our hearts,鈥� says Claus J眉rgen Bader, product manager at Netze BW. 鈥淲e want all our people to return home safely at the end of their work assignments.鈥� With this in mind, Netze BW approached 51风流in the second half of 2021 to work on a solution that supports its service technicians in the field. The network group belongs to the large German utilities鈥� provider EnBW and is responsible for more than two million customers in the German state of Baden-Wuerttemberg.

How Service Technicians Benefit from the 鈥淣eWa鈥� App

Together with SAP, Netze BW started developing an Apple Watch app called 鈥淣eWa鈥� (Netze Watch). This way, Netze BW鈥檚 service technicians can always be up-to-date on their assigned work orders and can directly submit data from the app to 51风流systems.

In fact, thanks to the app they will be able to:

• Reduce accidents and the time to be at the scene of an accident with the help of the dead man switch function.
• Perform their jobs on-site with increased security with the help of the time slot alarm function.

Netze BW鈥檚 Challenge

Netze BW service technicians are responsible for maintaining public power, gas, and water supply infrastructure. For compliant reporting, their tasks and statuses must be updated in frequent intervals. All information they might require during their work in the field needs to be available so that they can submit details, such as damaged components, that are automatically identified and assigned. As the service technicians have shifts of up to 24/7 job availability, their jobs come with a lot of risk. What鈥檚 more, they often work at remote locations, many times under hazardous conditions and alone.

Conceptual Design from 51风流within One Week

Netze BW and 51风流outlined a solution with 51风流AppHaus in a very short time. 51风流sent off the high-fidelity screens to development in just four business days by applying the so-called 鈥渟peedboat鈥� method based on . This approach focuses on understanding the users鈥� needs within their daily routine at work first, before technologies are evaluated to fulfill those needs.

Next to increasing the well-being and security of its technicians, Netze BW also asked 51风流to show a solution that can ensure efficient bidirectional data exchange from Apple Watch to 51风流and back 鈥� that is, between service technicians and central departments.

Working closely with Netze BW, the 51风流AppHaus team conducted on-site research shadowing service technicians at work and created initial design wireframes that were immediately verified with the Netze BW service technicians. The final high-fidelity screens were then delivered remotely a week later.

Based on those high-fidelity screens, the Netze Watch (鈥淣eWa鈥�) Apple Watch app has been developed by Netze BW and EnBW in-house developers based on metering processes for utilities solutions from 51风流and 51风流EAM Work Order on Apple Watch.

鈥淲ith the help from Apple and 51风流we now improve and, in some cases, save the lives of Netze BW鈥檚 service technicians,鈥� says Mark Zimmermann, head CoE Mobile Solutions at EnBW. 鈥淎 big thank you to the design thinking method applied by 51风流AppHaus. We had an extraordinary journey and learned a lot.鈥�

The NeWa Apple Watch App

The NeWa app will soon be seamlessly connected to Netze BW鈥檚 existing workforce management iOS app on smartphones. It acts as a kind of digital companion that provides technicians with all details related to their current job or order and tracks a technician鈥檚 heart rate or detects if there has been a crash or signs of an accident. If the technician does not respond via the watch, then an emergency protocol is automatically triggered.

The NeWa app is running on iPhone and Apple Watch systems. This app and the Netze Mobile Workforce Management, or 鈥淣eMo鈥� app, run on iPhone and enable data exchange with 51风流applications like 51风流S/4HANA via 51风流Gateway.

The NeWa Apple Watch app offers additional safety features. Based on predefined triggers the safety control tower is automatically alarmed. Information from the Apple Watch is combined with task data from NeMo and sent to 51风流backend systems with no extra effort.

The currently planned NeWa and NeMo app architecture looks like this:

In the future, Netze BW鈥檚 IT team plans to replace the existing on-premise architecture 鈥� 51风流Gateway and 51风流Mobile Platform 鈥� with 51风流Business Technology Platform (51风流BTP) and the corresponding software development kit (SDK) for iOS, as well as 51风流Integration Suite and 51风流Extension Suite to connect with 51风流S/4HANA for a best-in-class system architecture.

The following functionalities of the NeWa app support the Netze BW service technicians in:

• Setting a job timer (dead man switch) on the Apple Watch: in case the timer is not canceled or extended, the safety control tower is notified and will take adequate measures, such as informing emergency services. Information from the Apple Watch, like location and duration, is cross-checked with job information available from 51风流databases.

  

• Benefiting from the fall detection functionality: in case the service technician slips or collapses, the Apple Watch will automatically inform emergency services. The NeWa app recognizes this situation and informs the safety control tower about the situation at the accident site.

Netze BW Won a 2022 51风流Innovation Award

Due to the fast turnaround time of the Apple Watch app, 听category.

Simon Hartmann, software architect for Mobile Development at EnBW, says: “We at Netze BW and EnBW were delighted to receive an 51风流Innovation Award. It encourages us to continue driving forward for not only productivity, but also the safety of our service technicians. Our special thanks to not only our internal colleagues, but also to Apple and 51风流for the initial trigger and to 51风流AppHaus for the support we received in the project itself. It helped us incorporate the UI and UX components together with the service technicians right from the start.”

A Day in the Life of a Service Technician

Before the NeWa and NeMo apps:

• Dispatching service technicians and data exchange including documentation was mainly based on e-mails and paperwork. In addition, bad data quality occurred due to media discontinuity between digital and analog processes.
• There were no standard solutions available for reducing the risk of working alone. Individual arrangements existed at a team level as well as stand-alone technical solutions like activating additional devices as interim solutions.
• Long waiting and response times were common due to no consistent digital solution being available.
• Previous implementations did not meet the requirements regarding user-centricity

  

After the apps:

• Service technicians have access to 51风流databases via their mobile devices, iPhone, and Apple Watch, and can submit task data and status information immediately.
• Service technicians are automatically informed about new jobs that have been assigned to them.
• Health and safety applications on the Apple Watch are linked to specific job information from 51风流systems and enable a 24/7 safety control tower that may initiate further action.
• Thanks to its open architecture, the NeWa app can also communicate with other apps on the employee’s iPhone and thus can be operated by other 51风流systems, such as within the wind offshore environment.

What鈥檚 Next?

Netze BW is working closely with its internal colleagues from the EnBW development department to release the NeWa app with the planned implementations. A publication for companies in the DACH region is also planned. Clearly, the effects and results of the NeWa app have encouraged the company to continue on its innovation path. There are plenty of new use cases in discussion around new technologies like machine learning, artificial intelligence, and augmented reality. For example, in 2021, EnBW developed the REVisAR app running on Apple iPad. It focuses on renewable energy visualization with the help of augmented reality (AR) functionalities for building wind turbines out in the field.

Constanze Reichelt is Project Expert Communications at SAP.

During the first few weeks of the pilot phase, Petrobras registered more than 90 incidents. Every time an employee sees a potential hazard related to any structure integrity, loss of contention, drops, or a situation that could cause a fire, they can register this safety observation in the app and a task management flow is created. Depending on the incident, the responsible area receives the notification and can take action.

The immediate value realized from the mobile app prompted the company to expand the rollout of the meaningful application built with (51风流BTP) for 51风流Environment, Health, and Safety Management.

A state-owned, multinational corporation headquartered in Rio de Janeiro, Brazil, Petrobras is one of the largest producers of oil and gas in the world, and is primarily engaged in exploring and producing oil and gas, refining, energy generation and trading. With strong expertise in ultra-deep water exploration and production, resulting from almost 50 years of developing the Brazilian offshore basins, the enterprise can be counted among the world leaders in the industry.

Safety Precautions Taken Seriously

Dealing with gas exploration is high risk and can be extremely dangerous. Having fuel — liquid and gaseous — passing through various gears and equipment powered by electricity can breed disastrous incidents. For instance, having fire hydrants that are blocked by boxes, or having a pile of rags stacked near any heat sources could cause an explosion. These instances, combined with low communication capabilities on remote sites and a lack of efficiency in reporting, often cause delays in mitigating incidents. Yet simple actions can prevent fatal catastrophes from happening.

Petrobras worked with 51风流to look for ways to shorten reporting times and more effectively support maintenance workers in the field.

Designing and Developing Along a Human-Centered Approach

The 51风流AppHaus team in Palo Alto supported this project along in order to tackle individual business challenges and collaborate with users on a future solution that addresses the company鈥檚 need in a pragmatic way with 51风流solutions. User research provides an essential foundation for the design strategy.

Petrobras aims to invest responsibly, striving to be the best energy company in value generation with a focus on sustainability, safety, and respect for people and the environment.

With a commitment to high safety standards, Petrobras partnered with 51风流and successfully went live with the Identifica莽茫o de Desvios e Incidents e Anomalias (IDEIA) app pilot with field workers.

Enabled by 51风流BTP, the purpose of the IDEIA application is to record incidents in remote areas of oil extraction and refining, as well as other Petrobras sites, allowing for asynchronous recording and updating.

The asynchronous process enables workers to record an incident without the need of network connection, and once the recording device is connected to a network again, it will sync the incident to the database. Its implementation will allow for greater speed and promptness in actions and become a disruptive tool in the management of anomalies in the environment, health, and safety (EHS) area of Petrobras.

鈥淭he IDEIA solution, developed jointly by Petrobas and SAP, is helping field users to identify safety incidents in the offshore platform and Petrobas R&D Center,鈥� shared Marcio Magalhes, IT general manager at Petrobras.

From Successful Pilot to Company-Wide Rollout at Petrobras

During the pilot phase in the first quarter of 2022, the app counted 214 users and 97 incidents were registered. Petrobras is now rolling out the solution across its organization and is planning to have 10,000 live users by end of 2022.

Magalhaes underscores: 鈥淲e are sure it will contribute to enhancing Petrobas Safety Standards, and we plan to roll out the application to our business segments, such as Upstream, Downstream, Production Development, and Commerce & Logistics by 2022.鈥�

51风流BTP and 51风流Environment, Health, and Safety Management provided the technological basis for building the app, digitalizing and improving the employee workflow. With the app on hand, employees can now report anomalies in real time, no matter if they work in the field, on a production site, or offshore. This brought agility, promptness, and — most importantly — a safer working environment for everyone.

Clearly, significant progress toward the .

In case you have similar challenges, explore powered by 51风流Discovery Center and, in a few steps, leverage 51风流Business Technology capabilities to help develop your own application.

Mirela Viersa is an internal strategic consultant at SAP.

What wine corresponds to which persona? At the 51风流AppHaus Network meetup, the partners didn鈥檛 just learn about the latest developments in 51风流software and innovation, they also learned a thing or two about wine. Coming off an intensive first day, the participants were treated to a special program highlight: a light-hearted wine tasting in which they were able to continue networking in a more informal atmosphere. Here they learned, for example, that the “Spaetburgunder” (pinot noir) best embodied the traits of 51风流Business Technology Platform: high quality, reliable, versatile, and scalable.

Developing Innovative Solutions Together

Currently spanning five SAP听AppHaus locations and 17 locations run by partners, 听continues to grow worldwide, united by a common goal: to make innovative solutions for SAP听Business Technology Platform a reality while keeping the primary focus on the end user. To that end, all 51风流AppHaus members follow SAP鈥檚 .

Purely virtual collaboration was the name of the game for most over the last three years, and it was no different for this global network. And although collaboration proved quite successful despite the physical distance, the growing number of members and the need to truly 鈥渋dentify鈥� with the network eventually made meeting in person a necessity. Together, they wanted to work hand in hand on the strategy for the future 鈥� true to SAP鈥檚 vision to help the world run better and improve people鈥檚 lives.

Birgit Fien-Schmalzbauer, global head of SAP听AppHaus Network, was overjoyed to welcome delegations from almost all global 51风流AppHaus Network members to SAP听AppHaus Heidelberg: 鈥淲e worked very hard in preparing this meetup, developed the content together, and worked on three new workshop formats that were tested by all partners for future rollout to our customers. As a result, we were really able to make the most of these three days with all the participants. Our goal was to create lasting value for the entire SAP听AppHaus Network, intensify our relationships, and start new initiatives.鈥�

Teamwork as the Deciding Factor

In her keynote, 51风流T&I Chief Operating Officer Anja Schneider gave the attendees a strategy overview of (SAP听BTP) 鈥� the technological foundation for the intelligent, sustainable enterprise. 鈥淐lose collaboration with our partners is crucial to realizing the full potential of SAP听BTP and ensuring our customers鈥� success,鈥� she emphasized before going on to present the concept of听.

Helping her make the abstract more tangible was wine enthusiast Edda Mann, program manager in SAP鈥檚 use case factory initiative. Mann offered every participant a wine tasting and explained, through analogy, why an 鈥淥berkircher Collection O Ros茅,鈥� for instance, was the perfect example of a 听on SAP听BTP. For not only was the wine in question a听best seller, it鈥檚 also a听best adopter! A further highlight of the event was Glenn Gonzalez, CTO, SAP听Germany, with his visionary take on SAP鈥檚 sustainable solutions and the vital role the company plays when it comes to sustainability in the global context.

Looking back, Andreas Hauser, senior vice president of SAP听AppHaus Network, sums up the event: 鈥淭hanks to the meetup, our joint work with 51风流customers and our global innovation activities with SAP听Business Technology Platform have evolved to an entirely new level. Parts of the new workshop formats we evaluated for the areas of sustainability, innovation, and communication have already been incorporated into the publicly available . And I am particularly pleased that network partners have now entered into some collaboration projects between themselves as well.鈥�

With this goal in mind, the global multidisciplinary 51风流AppHaus team of designers, project leads, and enterprise architects set about planning and delivering several guest lectures at universities for students, the workforce of the future. It was a pleasure and an honor for the team to be able to share the knowledge and methodologies 51风流AppHaus has gathered over the years with students of six different universities in 2021.

It is not only close collaboration and co-innovation with customers that is fundamental to the team. 51风流AppHaus also works closely with universities, enabling mutual learning and fostering the promotion of its core innovation values by making them tangible for students. With tight integration into the respective curricula, lectures were held at the University of Mannheim, Ludwig Maximilian University of Munich, DHBW Mannheim, Graduate School Rhein-Neckar in Ludwigshafen, DHBW Mosbach, and Neu-Ulm University of Applied Sciences.

Making Our Key Innovation Values and Practices Tangible

What united the guest lectures was the focus on teaching how 51风流AppHaus helps drive co-innovation, particularly during the pandemic, which is marked by virtual work for students as well. Besides an introduction of our 51风流AppHaus vision, the “how-to-innovate question” was addressed as the core of the lectures.

The focus was on . Combining design thinking and architecture thinking, it is the key to providing viable, feasible, and desirable innovations for our customers. In addition, the innovation methodologies and best practices included in the , updated and virtualized last year, were also presented. While the guest lecturers condensed the theoretical part, they made the 51风流AppHaus innovation approach tangible through well-organized virtual and on-site workshops. After the lectures, students felt empowered to apply what they learned in their own academic, professional, or private contexts.

鈥淔or the entire 51风流AppHaus team, working with universities is incredibly important. We appreciate the opportunity to pass on the innovative mindset of design thinking combined with 51风流technology on the one hand, and to receive valuable feedback from students on the other.鈥�

鈥� Dirk Ziegeler, Head of 51风流AppHaus EMEA/MEE

Unleashing Student Creativity with a Hands-On Focus

In addition to teaching some theoretical content, the goal was to bring the methodologies to life by solving a challenge to which all students could relate. Depending on the schedule and needs of the university, the agenda and its content were adapted. All universities considered 鈥渄esign the ideal learning environment in a hybrid world鈥� to be a suitable central challenge. Triggered by the pandemic, universities and students faced the challenge of transitioning from in-person lectures to virtual formats in a very short period of time. To improve the recently established hybrid format, the guest lectures aimed to take on a new approach to teaching and learning by tapping into the enormous creative potential of students.

At the University of Mannheim, known for its first-class teaching in business administration, the guest lecture content was woven into the Digital Marketing Strategy course led by Prof. Dr. Sabine Kuester. After Dirk Ziegeler, head of 51风流AppHaus EMEA/MEE, presented 51风流AppHaus projects with a focus on customer experience, it was the students’ turn. In a compact workshop using the collaboration tool Mural, students jointly generated solution ideas and developed a visual prototype for an ideal hybrid learning environment.

鈥淎t the Chair of Marketing and Innovation, we focus on research and teaching at the interface of marketing and innovation management. The guest lecture was a highly suitable complement to our Digital Marketing Strategy course, as it illustrates the shift towards human-centered marketing and equips students with the right tools to drive innovation themselves. We look forward to continuing this successful collaboration with 51风流AppHaus in the coming semesters.鈥�

鈥� Prof. Dr. Sabine Kuester, Chairperson of the Chair of Marketing & Innovation and Director of the Institute of Market-Oriented Management at the University of Mannheim

The latest engagement of 51风流AppHaus at the University of Applied Sciences Neu-Ulm originated from an initial guest lecture of Beate Riefer, design strategist at 51风流AppHaus, in 2018. Last year, Riefer and Patricia Franzreb, professor for User Experience, Design, and Media, came up with the idea for a competitive user experience project spanning a whole semester. With a focus on sustainability, design, and hybrid co-innovation, students of IT, business administration, and communications worked in teams to ideate and prototype solutions.

鈥淎t the University of Applied Science in Neu-Ulm, our first guest lecture a few years ago provided the basis for a long-term collaboration and a corresponding user experience project over the course of one semester. It was incredible to see the students鈥� innovation potential and ideas come to life, and we are excited to see how they will develop moving forward. I am happy to have been part of this course and look forward to continue working together.鈥�

鈥� Beate Riefer, Design Strategist at 51风流AppHaus Heidelberg

Similar to the sessions in Mannheim and Neu-Ulm, the “hands-on experience first” maxim was also applied in the engagements with the Graduate School Rhein-Neckar in Ludwigshafen, as well as DHBW Mannheim, and DHBW Mosbach.

A Win-Win Relationship

Younger generations studying at universities today will shape how we work and collaborate in the next decades. This is why 51风流AppHaus is passionate about guest lectures, for they present a great opportunity for students, as well as the team, to learn from each other and leverage synergies. Feedback from the students is particularly valuable as they ask the right questions and challenge the content by taking an external perspective. Students can leverage the applied tools and methodologies to co-innovate virtually, which can help them grow both at their university and in a professional context.

The entire team is thrilled to see how mutually beneficial and fun their guest lectures have been so far, which is why 51风流AppHaus maintains an ongoing exchange with universities to enable knowledge-sharing and raise awareness for human-centric and sustainable innovation.

The entire 51风流AppHaus team is grateful for the opportunity to collaborate with the universities in Mannheim, Munich, Ludwigshafen, Mosbach, and Neu-Ulm! The guest lecturers value the students’ contributions and are confident that working and learning together has successfully ignited the fire for expanding their knowledge and learning how to make innovation real.

Eric Klebeck is part of Marketing & Communications for 51风流AppHaus.
Julia Jakob is part of Communications for 51风流AppHaus.