51��SuccessFactors HXM Suite Archives - 51��Africa News Center

Eurobank Achieves Compliance with New Labor Law Supported by Accuracy of 51��SuccessFactors Time Tracking

Jacqueline Prause — Wed, 20 Sep 2023 09:38:52 +0000

For over 5,000 employees in , based in Athens, Greece, each working day begins with an important action to ensure the organization’s compliance with local labor legislation: they clock in on a personalized application powered by the ��Ǳ��ܳپ��ǲ�.

Eurobank is one of Greece’s largest employers, numbering approximately 6,500 employees and one of the four leading banks in the country, with €81.5 billion in total assets under management and 500 office locations throughout Greece. In addition, it has 2,200 employees based at 120 sites in Luxembourg, Cyprus, Serbia, Bulgaria, and the UK.

As a leading employer in Greece’s banking industry, Eurobank provides its employees with a simple, modern method to accurately track their working hours. This not only ensures that employees are paid correctly but also helps the bank comply with strict new laws that require all clocked hours to be transmitted in real time to the Greek Ministry of Labor.

“We had to combine the strict legislation requirements along with a seamless and flexible work experience that we want to provide as an organization. We had to be very smart about this and we needed to do it fast,” says Maria Tachataki, head of People Engagement and Communications at Eurobank and leader of the 51��SuccessFactors solution implementation team. “We achieved this using 51��SuccessFactors Time Tracking in conjunction with (51��BTP) in order to create that flexibility and achieve external connectivity.”

New Law Puts Labor on the Clock

In 2021, the Greek government enacted labor law 4808/2021, which requires organizations with more than 250 employees to provide daily “live” monitoring of their employees’ work schedules, shift planning, and overtime. The introduction of a Digital Work Card means employers need to connect their time tracking system directly to the Ministry of Labor’s ERGANI II IT platform for real-time updates to ensure compliance with rules around the maximum weekly working time and minimum daily and weekly rest periods for employees.

51��SuccessFactors Time Tracking enables Eurobank to maintain compliance with the new regulation – especially important as penalties can exceed €10,000 per employee.

“Compliance is a reality of modern business. Eurobank demonstrates its leadership in this area with an innovative approach for advanced and sophisticated employee time tracking,” comments Andreas Xirocostas, managing director, 51��Greece, Cyprus, and Malta. “As laws and regulations evolve, it’s increasingly important for companies to have accurate data to meet compliance requirements. Companies that have visibility into their employee data will be best positioned to adapt to new regulatory directives.”

Unified HXM Suite for a Live and Interactive Experience

Since 2018, Eurobank has been using 51��SuccessFactors solutions as its core HRMS for all HR processes and talent management operations. The bank has recently also introduced 51��BTP as a solution for agility to help innovate and adapt to evolving business needs.

Harnessing the power of has enabled Eurobank to deliver an inspiring employee experience and empower employees with tools to improve their daily work. With its people-first approach, Eurobank has achieved impressive milestones for employee engagement among its active 51��SuccessFactors users, including more than 775,000 training hours logged and 13,000 performance assessment forms completed. By utilizing 124 interfaces or APIs, the 51��SuccessFactors portfolio can effectively integrate data with other Eurobank IT systems and applications.

“It’s a very live and interactive experience for our employees, and time tracking with digital punch clocks is the cherry on top,” Tachataki says. “Since we had the entire suite of 51��SuccessFactors, implementing the time tracking solution was an obvious choice.”

Learn more about how Eurobank puts people at the center of business with 51��SuccessFactors solutions.

Prioritizing Data Accuracy, Integration, and Employee Experience

Most importantly for Eurobank, the new time tracking solution needed to be reliable, accurate, and seamlessly integrated with other HR processes. The bank required a high level of data accuracy to comply with Greek law and perform payroll processing on a third-party system.

“We are in the process of digitizing a lot of our workflows and a lot of our systems and services in the bank,” says Tachataki, who underscores the attention given to ensuring an employee experience that accommodates shift work, remote work, and preapproved overtime and flex time – in addition to providing seamless work schedule management and optimization. “We wanted to go to a modern platform where we could give both the employee and the manager the ability to manage their schedule much more efficiently and transparently.”

The HR administrator’s experience also needed to be streamlined for efficiency and to reduce administrative burdens. “We wanted it to be simple,” Tachataki says. “We wanted to have reporting and analytics based on that to support decision-making processes.”

Change Management for Employees Enhances Success

Eurobank went live with 51��SuccessFactors Time Tracking in January 2023, concluding a six-month project that included an intensive blueprint phase and near-daily interactions with the Ministry of Labor. Working within 51��BTP, the IT team customized an interface to the solution, so the data collection adhered precisely to the requirements of Greek law. Altogether, the team developed 28 interfaces to facilitate the data exchange with the ERGANI II system.

Clear communication to the employees was an important contributing factor to the project’s success. “We provided a lot of training and support before we went live,” says Tachataki. “We went through a change management pathway with our employees to allow them time to adapt to this new reality. We continue to improve the module through the 51��upgrades and through our own intuitive creativity with the platform’s abilities.”

When employees clock in or clock out in 51��SuccessFactors Time Tracking, they see a clean, simplified user interface that facilitates quick action. They have an overview of their schedule – including flex time, approved overtime, and estimated leave time.

“The amazing results that Eurobank has achieved by using 51��SuccessFactors Time Tracking for compliance show why agility is the watchword in business today,” says Maryann Abbajay, chief revenue officer, 51��SuccessFactors. “When faced with new legal requirements, Eurobank reached into the 51��SuccessFactors tool kit and adapted a solution to meet compliance – and it did it while keeping employee experience in focus.”

Truth in Data

As a result of providing an empowered employee experience through self-service, Eurobank logs over 5,000 clock-ins and clock-outs per day. 51��SuccessFactors Time Tracking supports the company to make 131,000 API calls to the Ministry of Labor’s ERGANI II system each month.

Despite a high level of employee engagement, Eurobank is realistic that it is not possible to have 100% daily compliance among 6,500 employees, and some discrepancies have had to be clarified. Fortunately, this is an area where 51��SuccessFactors Time Tracking supports the organization with data accuracy and transparency. “The point is to have a managed inconsistency,” says Tachataki, who explains, “If there is an inconsistency, you need to be able to justify it so you don’t get fined and have a system that very accurately logs employees’ clock-ins and -outs and supports your case. 51��SuccessFactors can help us do this.”

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This article first appeared on the 51��News Center/

The post Eurobank Achieves Compliance with New Labor Law Supported by Accuracy of 51��SuccessFactors Time Tracking appeared first on 51��Africa News Center.

Discovery Creates a Culture of People Empowerment

Lara Albert — Tue, 12 Apr 2022 06:49:21 +0000

As one of South Africa’s leading insurance and financial services providers, Discovery is on a mission to help people stay fit, healthy, and happy – and to mobilize financial services to inspire positive social change.

Discovery’s workforce of 12,000 talented professionals is the engine driving the company’s ambitions. As such, ensuring that its employees have the tools, support, and guidance they need to thrive is a top priority for the company.

“Happy, informed, and empowered people make productive, engaged employees,” comments Kammy Sing, group head of People Operations at Discovery. “We’re always on the lookout for ways to better enable and support our people. Our existing processes generated complexity, high costs, significant inefficiencies, and high volumes of mundane administrative tasks. We needed to make a change and transform the services we provide to our people.”

Previously, employees at Discovery had to call or e-mail HR managers to carry out routine tasks such as booking leave and holiday inquiries or accessing company policy information. Working in this way meant that HR professionals spent a large proportion of their working day dealing with routine queries and employees had no way of tracking the progress of their queries – creating a frustrating employee experience.

Recruiters at Discovery also had to deal with a high volume of low-value administrative tasks, such as conducting pre-employee background checks. As a result, the hiring process at the company was lengthy, expensive, and risked putting off talented candidates.

Discovery recognized that intelligent technologies and employee empowerment go hand in hand. Harnessing the power of cutting-edge robotic process automation (RPA) and virtual assistants, the company automated over 11,000 recruitment admin tasks and provided employees with almost-instant answers to their queries via intelligent chatbots. Employee productivity and satisfaction have significantly improved as a result. “By putting HR in the hands of our employees with , we have created a culture of people empowerment,” says Sing.

The project was so successful that it was selected among hundreds of other companies as a finalist of the 51��Innovation Awards 2022.

With 51��solutions, Discovery has reduced time-to-hire by 25% while also freeing up time for 37% of HR staff to develop new skills and focus on higher-value tasks. At the same time, the company has gained granular insight into every aspect of its HR operations, which has helped the company stamp out inefficiencies and realize cost savings of up to €1.3 million.

Sing concludes: “51��has helped us to bring HR into the 21st century and develop an even more supportive culture throughout Discovery. We look forward to working with both 51��and our technology partners as we continue to develop and enhance the employee experience.”

Lara Albert is vice president of Solution Marketing for 51��SuccessFactors.

This article first appeared on the 51��News Center.

The post Discovery Creates a Culture of People Empowerment appeared first on 51��Africa News Center.

51��Announces New Enhancements to Human Experience Management Solutions to Bring Workers Back to the Office

51��News — Wed, 21 Apr 2021 07:49:18 +0000

WALLDORF — (NYSE: SAP) today announced new innovations to help employees safely return to the office and allow organizations to optimize workforce planning and deliver experiences that support, connect and empower employees.

“The latest updates to 51��SuccessFactors solutions continue to make our vision a reality by putting people at the center of the organization,” said Amy Wilson, 51��SuccessFactors senior vice president, Products & Design. “As organizations consider what the future of work means for their employees, HR is in a unique position to provide insights, guidance and leadership across the business. HXM solutions from 51��increase productivity and engagement by delivering individualized experiences while providing the data and insights for smarter, faster workforce planning.”

The product updates in the first half release of 2021 include:

Safely Returning to Work

As organizations look to safely bring their workforce back to the office and to enable travel, they need to evaluate the vaccination status of their employees. With the free health and vaccination monitoring portlet in the solution, employees can voluntarily share their vaccination status. This data can be combined with relevant employee and organizational information to help create reopening strategies, provide travel recommendations, and identify and support employees deemed high risk due to their location, age and area of work. Additionally, has a new guided experience that provides personalized information and recommended actions employees need to take to return to the office.

Enhancing People Analytics

Organizations need timely, robust and relevant insights into the workforce to make informed business decisions and forecast trends across the workplace. The stories feature within the 51��SuccessFactors People Analytics solution has been expanded to include data from the solution, such as training compliance and skills development. The stories feature provides reporting, insights, dashboards and modern visualizations using data from core HR and talent management solutions across 51��SuccessFactors HXM Suite. With the addition of 51��SuccessFactors Learning data, customers can gain access to more holistic insights on their workforce.

Additionally, a new human capital disclosure template is available within stories to help comply with the recent SEC requirement for publicly traded companies to file human capital data.

Reimagined User Experiences

Core to HXM is making work increasingly individualized, efficient and engaging. The latest 51��SuccessFactors HXM Suite updates continue to deliver more consumer-grade experiences. For example:

The solution has been updated with the payroll control center to make it easier to create and maintain payroll processes, alerts and analytics.
The continuous performance management capability within the solution now integrates with Microsoft Outlook for employees to provide feedback directly in the flow of work.
Experience Management solutions from 51��and Qualtrics continue to be integrated across 51��SuccessFactors HXM Suite to collect feedback at various touch points, helping organizations understand and improve the employee experience.

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For more details and additional product updates, read the and tune into the LinkedIn Live event “” on April 21, 2021, at 11:00 a.m. ET.

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Samantha Yerks, +1 (914) 918-6087, samantha.yerks@sap.com, ET
51��Press Room; press@sap.com

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