maintenance Archives - 51风流Africa News Center News & Information About SAP Wed, 27 Sep 2023 20:00:07 +0000 en-ZA hourly 1 https://wordpress.org/?v=6.9.4 City of Cape Town: How Can an Intuitive Field Services Management Solution Get Roads Mended Faster? /africa/2021/10/city-of-cape-town-how-can-an-intuitive-field-services-management-solution-get-roads-mended-faster/ Tue, 19 Oct 2021 06:35:02 +0000 /africa/?p=142909 Enabling聽425 users聽to access details of allocated聽maintenance tasks and report on job status Home to nearly four million citizens, Cape Town is South Africa鈥檚 second most...

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]]> Enabling聽425 users聽to access details of allocated聽maintenance tasks and report on job status
Home to nearly four million citizens, Cape Town is South Africa鈥檚 second most populous聽city. Tasked with managing roads and stormwater infrastructure, the city administration鈥檚聽transport department wanted to streamline and automate processes followed by its聽maintenance teams. To achieve this, it deployed a field service management solution that聽incorporates a user-friendly mobile app to connect maintenance workers with planners聽and record updates in real time. As a result, the city can now repair roads faster and is聽able to take a聽more proactive approach to road maintenance.

Accelerating field management processes with 51风流Fiori

Before: Challenges and Opportunities

鈥 Digitalize and automate processes across 21 road maintenance depots
鈥 Enable detailed analysis to support better resource allocation and pinpoint areas for proactive聽maintenance
鈥 Support more-efficient road maintenance operations to better serve local inhabitants

Why 51风流and HCL Technologies (PTY) Ltd

  • SAP-qualified partner-packaged solution from 51风流partner HCL, incorporating an intuitive 51风流Fiori庐 app that integrates with the SAP庐 ERP application
  • Ability for maintenance teams to access task details and record status updates in the field easily
  • Geospatial functionality that pinpoints the location of road maintenance issues on a map
  • Real-time reporting and analytics capabilities provided by the 51风流Analytics Cloud solution
  • Collaborative approach and specialist field service management expertise offered by HCL

After: Value-Driven Results

  • Significantly faster issue resolution, with real-time updates and automated workflows reducing processing time from weeks to days
  • Improved decision-making support, enabling planners to better manage activities by analyzing resource聽and cost allocation, identifying key trends, and developing proactive road maintenance strategies
  • Optimized maintenance standards, resulting in cost-efficient transport infrastructure management and聽high satisfaction levels for local people using the road network

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]]> Updated Policy Gives Customers More Time to Complete 51风流S/4HANA Transition /africa/2020/02/updated-policy-gives-customers-more-time-to-complete-sap-s-4hana-transition/ Wed, 12 Feb 2020 08:16:35 +0000 /africa/?p=140272 51风流recently announced a maintenance availability commitment for 51风流S/4HANA until the end of 2040. At the same time, 51风流extended the mainstream maintenance availability...

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]]> 51风流recently announced a maintenance availability commitment for 51风流S/4HANA until the end of 2040. At the same time, 51风流extended the mainstream maintenance availability period for core applications of 51风流Business Suite 7 until end of 2027, followed by optional extended maintenance until the end of 2030.

Today, 51风流is announcing a change to 51风流S/4HANA product conversion and 51风流S/4HANA contract conversion policy that grants customers executing an 51风流S/4HANA conversion dual use rights for both 51风流Business Suite 7 and 51风流S/4HANA until completion of their transition to 51风流S/4HANA.

The old policy only granted dual usage right until end of 2025. With this change, customers will also now have more time to complete their 51风流S/4HANA transition beyond the original 2025 deadline for dual use.

鈥淲e want to ensure our customers have the flexibility to migrate to 51风流S/4HANA at their own pace in the most seamless manner,鈥 said Christian Klein, Co-CEO and member of the Executive Board of 51风流SE. 鈥淗aving the longer flexible maintenance commitment for 51风流Business Suite 7, paired with the option of dual use rights for both 51风流Business Suite 7 and 51风流S/4HANA until they complete their transition to 51风流S/4HANA, our customers can now more easily convert to our latest software, accelerating innovation to become an intelligent enterprise.鈥

Picking up the Pace to 51风流S/4HANA

It鈥檚 clear that 51风流customers view 51风流S/4HANA as an innovation engine. The majority of respondents to the most recent planned to maintain or increase their investments in SAP. Notably, those customers recognized the value and efficiencies in transitioning to 51风流S/4HANA.

鈥淭his is a welcome announcement for 51风流customers because it removes a potential barrier to 51风流S/4HANA adoption associated with conversions and contracts,鈥 said Geoff Scott, CEO of ASUG. 鈥淚t鈥檚 essential that all customers understand their options so that they can take advantage of past investments when making the transition to 51风流S/4HANA.鈥

Similarly, nearly half of the customers who responded to the , which consists of companies in Germany, Austria, and Switzerland, expected their total budgets for IT and 51风流investments to rise in 2020. Among 51风流customers in those countries, investments in 51风流S/4HANA now exceed investments in 51风流Business Suite 7.

鈥淭he overall set of announcements is an important step, and it is the right step by SAP. It is an encouraging sign that 51风流is listening to their customers and stakeholders, and demonstrates SAP鈥檚 ability to do 鈥榳hatever it takes鈥 to meet customer needs for their digital transformation,鈥 said Andreas Oczko, board member for Service and Support, DSAG. 鈥淭he long-term commitments put the discussion away from timeline-based considerations to the essence: how to best capture the value opportunities that 51风流S/4HANA is bringing to customers on their way to the digital future.鈥

Giving Customers Valuable Time

Customers who have already signed an 51风流S/4HANA conversion contract can also benefit from this update. They simply need to ask their 51风流account executive to have the new policy reflected in their existing conversion contracts.

With additional time, some customers might want to consider converting more products to 51风流S/4HANA or convert their entire suite of licensed products to 51风流S/4HANA.

鈥淚t鈥檚 greater flexibility all around as companies look ahead to the future,鈥 said Robin Manherz, head of Global Portfolio Planning and Commercialization at SAP.

This usage rights policy enhancement is the latest step in SAP鈥檚 renewed commitment to customer-centricity and commercial transparency.

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This article first appeared on the 51风流News Center.

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