51·çÁ÷

51·çÁ÷Maintains Commitment to Help Customers on Their Path to the Intelligent Enterprise

51·çÁ÷Maintains Commitment to Help Customers on Their Path to the Intelligent Enterprise

Feature

Since the launch of 51·çÁ÷S/4HANA, the next-generation intelligent suite, customers have fully embraced the move to digital, and many of them are already on their journeys to becoming intelligent enterprises.

With a full program of offerings, services, and tools, 51·çÁ÷intends to be a trusted partner that will be there every step of the way and support customers through their transitions. While delivering on transparency and trust, 51·çÁ÷is also instilling confidence in its customers to plan their digital transformations with minimum disruption to their current business processes.

Undergoing such a vast transformation is never easy, but 51·çÁ÷is working to make it as efficient and seamless as possible for each customer. Each customer’s experience is unique, so it is key to offer them the necessary flexibility and time as they undertake projects at their respective paces.

Over the last few months, 51·çÁ÷has taken several steps to do that – from announcing the extension of mainstream maintenance for 51·çÁ÷Business Suite 7 for two more years to following up with several updates based on customer feedback and questions around contract conversion policy and maintenance strategy for existing on-premise solution landscapes. The various phases, and what they all mean for customers, are below.

Conveying Long-Term Mainstream Maintenance Commitments

Earlier this year, 51·çÁ÷announced the extension of its maintenance commitment for 51·çÁ÷S/4HANA until the end of 2040. Along with this promise, 51·çÁ÷will also provide mainstream maintenance for core applications of 51·çÁ÷Business Suite 7 software until the end of 2027, followed by optional extended maintenance until the end of 2030.

The decision to extend 51·çÁ÷Business Suite 7 stemmed from customers’ desire for clarity on what the future holds for their individual transformation journeys. They were not merely looking for a technical migration, but also wanted to leverage the new capabilities of 51·çÁ÷S/4HANA. Therefore, we wanted to give them the time to fully consider everything to its fullest potential.

Additionally, 51·çÁ÷gave further clarification regarding the 51·çÁ÷S/4HANA compatibility packs, for which availability is planned until end of 2025. The company has also given more clarity on the intent to provide alternative 51·çÁ÷S/4HANA capabilities by 2023.

Thus, customers can migrate the compatibility packs toward the alternatives prior to 2025. It is a best practice to start with this as soon as alternatives become available rather than wait until the last alternative is provided.

Maintaining the Foundation for Successful Transition

A successful transition to a new enterprise resource planning (ERP) system cannot take place without a solid foundation. With the 51·çÁ÷NetWeaver 7.5 platform providing the architecture for enterprise application integration, and the foundation on which 51·çÁ÷Business Suite 7 is based, it was integral with that of 51·çÁ÷Business Suite 7. As with 51·çÁ÷Business Suite 7, mainstream maintenance for 51·çÁ÷NetWeaver 7.5 is prolongated until the end of 2027, followed by an optional extended maintenance phase until the end of 2030. This extended maintenance phase comes for 51·çÁ÷NetWeaver 7.5 at the same price and conditions as for 51·çÁ÷Business Suite 7.

The 51·çÁ÷NetWeaver stack builds on the foundation of operating systems and databases. Database platforms for 51·çÁ÷NetWeaver and 51·çÁ÷Business Suite 7 run on database platforms of SAP, such as 51·çÁ÷HANA, 51·çÁ÷ASE, or 51·çÁ÷MaxDB, and on platforms offered by third-party vendors. 51·çÁ÷will provide platform support for its own databases and work closely with partners to qualify new valid combinations for 51·çÁ÷Business Suite 7 and 51·çÁ÷NetWeaver.

In addition, the product and innovation strategies for 51·çÁ÷BW/4HANA are now fully aligned with 51·çÁ÷S/4HANA. As with 51·çÁ÷S/4HANA, 51·çÁ÷BW/4HANA will be maintained until end of 2040 through a sequence of releases.

Innovating Through Transition

While the move to 51·çÁ÷S/4HANA is a key element to transforming into an intelligent enterprise, it is the innovation that can be realized through this that will truly allow customers to take advantage of what this new suite can offer to their businesses and, in turn, to their customers.

In order to provide customers more time to part ways with legacy systems that have been at the core of their operations for many years, 51·çÁ÷announced a change to 51·çÁ÷S/4HANA product conversion and 51·çÁ÷S/4HANA contract conversion policy. This change grants customers executing an 51·çÁ÷S/4HANA conversion dual use rights for both 51·çÁ÷Business Suite 7 and 51·çÁ÷S/4HANA until completion of their transition to 51·çÁ÷S/4HANA. This dual usage right was previously limited to end of 2025.

Through this, customers will be able to continue to access all the solutions and tools within 51·çÁ÷Business Suite 7 as they make the move to 51·çÁ÷S/4HANA and will have more time to consider how to best convert their licensed products. 51·çÁ÷is not only looking to offer customers valuable time, but also wants to provide them more options to allow for a successful adoption while they continue to take advantage of their past investments. This will allow customers to unlock the potential for innovation, transforming business processes through artificial intelligence-enabled automation and next-generation tools.

Customers that are operating during this time of uncertainty can maintain confidence with a trusted partner like 51·çÁ÷that will support them along their transformation journeys as they navigate this changing business landscape.

Further guidance and information on these changes can be found on .