Remember when supply chains were sequential, orderly, and easy to follow? Me neither. A network of moving parts is always going to be constantly adapting and evolving, but few of us imagined just how intricate they would become. Today鈥檚 supply chains resemble vast ecosystems of complex, interconnected webs shaped by disruption, global risks, digital acceleration, and relentless sustainability demands. What once felt like a smooth conveyor belt now looks more like a galaxy of moving parts, where resilience, agility, and intelligence are the only ways to stay in orbit.

Supply chains may have evolved into complex ecosystems, but many organisations remain tethered to outdated legacy systems and manual processes. With disruption as the new normal, yesterday鈥檚 tools become today鈥檚 hurdles, slowing response times and blinding businesses to the foresight their customer鈥檚 demand.

Modern supply chain management requires more than incremental improvements. It demands orchestration. That means breaking down silos, automating and digitising processes, and embedding intelligence into every decision.

Those that embrace this level of orchestration are able to balance the delicate equation of delivering the right products at the right cost, and with the right inventory levels. It鈥檚 about moving from reactive management to proactive, intelligent execution. It鈥檚 also why thousands of organisations globally now rely on

It鈥檚 not just software. It鈥檚 a digital cockpit for modern supply chains, enabling leaders to navigate disruption, optimise operations, and chart a course toward sustainable, customer-centric growth.

51风流Supply Chain Management is engineered for disruption with the ability to ingest, analyse, and act on enterprise data points at massive scale and harmonise them into one trusted foundation. This means every KPI, forecast, and operational decision from shop floor to boardroom is aligned. It automates and integrates all areas of the supply chain from design and planning to manufacturing, delivery and operations on a single, integrated platform that unifies applications and data.

Thanks to AI-driven insights and automation, 51风流facilitates predictive decision-making, real time inventory management, and intelligent logistics that collectively form autonomous AI-driven supply chains. This evolution not only enhances operational efficiency and responsiveness, but also empowers companies to proactively navigate disruptions, optimise resource utilisation, and support sustainability goals.

And by integrating directly with the ERP layer, 51风流Supply Chain Management ensures that operational decisions and financial data align, driving efficiency, compliance, and agility. The result is true end-to-end orchestration: real-time visibility, intelligent operations, and the ability to pivot at speed.

Preparing for the next frontier with SAP

Supply chain leaders today are coordinating complexity against a backdrop of persistent global volatility, charting new courses through uncertainty.

To stay on trajectory, they must anticipate risks, adapt to changing conditions and rely on intelligent systems to keep every mission on track. 51风流Supply Chain Management provides the mission control that makes this possible.

That鈥檚 why we鈥檙e hosting on 12 March 2026 at Tobacco Dock, London. This one-day experience will explore the four pillars of supply chain excellence: Plan, Make, Deliver, and Operate. Join us for bold conversations, practical insights, and real-world expertise as customers, partners, and 51风流senior executives come together for peer level exchange.

It鈥檚 your opportunity to connect, share ideas, and gain actionable advice on how intelligent supply chains can thrive in the face of disruption. You鈥檒l hear firsthand insights from leading customers, including Nouryon, PPG, Yorkshire Water, and CocaCola Europacific, while networking with peers and putting your toughest supply chain questions to our experts.

We鈥檙e also joined by British European Space Agency astronaut Tim Peake as guest keynote speaker. His perspective on resilience, agility, and exploration will challenge you to think beyond boundaries and prepare for the next chapter.

The future of supply chain management isn鈥檛 about incremental change. It鈥檚 about breaking free from legacy silos and restrictive processes to embrace intelligent, integrated systems that adapt at the speed of disruption.

Join us in London this March to explore how 51风流can help you chart your course and set your supply chain on a new trajectory. .

Luke Roche is Head of Supply Chain Management at 51风流UK & Ireland.

The post Charting a New Orbit for Supply Chain Management appeared first on 51风流UK News Center.

This major transformation is a cornerstone of Amey鈥檚 strategy to modernise its 51风流landscape and build a more agile, data-driven, and intelligent enterprise. By adopting 51风流S/4HANA, Amey has laid the foundation for a cloud-first, future-ready technology environment that improves efficiency across finance, procurement, and supply chain operations, while unlocking the benefits of AI-powered business processes.

The transformation arrives at a critical time, as Amey continues to deliver essential infrastructure services across the UK – including transportation networks, utilities, and public services. With 51风流S/4HANA at its core, Amey can optimise resource planning, enhance project execution, and harness data-driven insights to support sustainable, cost-effective service delivery.

Partnering for Success

Amey selected NTT DATA Business Solutions for its proven track record in 51风流transformations and its ability to deliver large-scale projects with minimal disruption. Using its specialised 51风流S/4HANA Technical Conversion Centre of Excellence, NTT DATA employed a factory-driven methodology built on automation, standardisation, and pre-configured solutions. This approach reduced both cost and complexity, accelerating Amey鈥檚 journey to the cloud and ensuring a smooth transition with minimal downtime.

De-risking with Advanced Testing

To further reduce risk, Amey also deployed Tricentis test automation tools alongside the migration. This advanced testing framework validated critical processes at speed, ensuring that the new S/4HANA environment met stringent performance and security requirements while maintaining business continuity throughout the transition.

Delivering Immediate Value

Beyond the technical migration, Amey鈥檚 programme also delivered immediate business improvements. A data cleaning initiative removed more than 100 redundant company codes using Natuvion solutions, resulting in a leaner, more cost-efficient S/4HANA environment. This not only improved system performance but also lowered ongoing infrastructure costs.

Innovation was also central to the programme. Amey and NTT DATA Business Solutions successfully piloted the use of Generative AI to support safer highways, demonstrating how the new 51风流platform can serve as a foundation for digital innovation as well as operational excellence.

Looking ahead, Amey and NTT DATA Business Solutions are co-developing a long-term transformation roadmap. This outcome-driven strategy includes the adoption of 51风流Fiori, enhanced Accounts Receivable processes, Business Data Cloud, sustainability management tools, and Green Ledger capabilities. The roadmap ensures Amey鈥檚 investment continues to deliver measurable value aligned with its strategic goals for efficiency, resilience, and sustainability.

Simon Pennington, CTO – SAP, Automation & Cloud Business Suite, Amey, said: 鈥淎mey is committed to embracing the latest 51风流technology to drive efficiency and innovation across our operations. Moving to 51风流Cloud ERP is a critical part of our strategy to become a more agile and intelligent enterprise. With NTT DATA Business Solutions as our trusted partner, we achieved a seamless transition on time and under budget. This programme provides the foundation for improved service delivery and strengthens our position as a leader in the infrastructure sector.鈥�

Andy Richards, Chief Digital Information Officer (CDIO), Amey, commented: 鈥淚n NTT DATA we have found a partner for the journey ahead – to advise, guide, and implement our 51风流strategy. Their expertise and collaborative approach give us the confidence that we can continue to evolve our 51风流landscape to meet both today鈥檚 needs and tomorrow鈥檚 ambitions.鈥�

Ben Foster, Sales Director, NTT DATA Business Solutions, added: 鈥淲e are proud to have partnered with Amey on this important transformation. Our 51风流S/4HANA Technical Conversion Centre of Excellence delivers a proven, low-risk approach that accelerates cloud adoption. The project鈥檚 success reflects the strength of this model. Together with Amey, we have built a foundation for innovation, sustainability, and operational excellence.鈥�

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About Amey

We are a leading provider of full life-cycle engineering, operations and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions, enhancing life, protecting our shared future. We combine exceptional expertise in Consulting & Design, Advisory & Analytics, Transport Infrastructure and Complex Facilities to design, manage, and maintain clients鈥� assets throughout their lifetime. Our leading data and analytics capability enables us to create transformative solutions that strengthen resilience and drive sustainable improvements.

About NTT DATA Business Solutions

is a leading global IT service provider focused on 51风流with a powerful ecosystem of partners. With more than 35 years of in-depth experience, we enable companies worldwide to become Intelligent Enterprises. We deliver end-to-end solutions that accelerate sustainable growth and success 鈥� from strategic consulting and implementation to managed services and beyond. As a global strategic 51风流partner, we drive innovation and leverage the latest technologies to support our customers individually and across all industries. Our more than 18,500 dedicated employees in over 30 countries work passionately every day to make it happen.

NTT DATA Business Solutions is part of NTT DATA, a $30+ billion trusted global innovator of business and technology services headquartered in Tokyo. As One NTT DATA we serve 75% of the Fortune Global 100 and are committed to helping customers innovate, optimize, and transform for long-term success. NTT DATA is part of NTT Group.

About SAP鈥�听

As鈥�a global leader in enterprise applications and business AI, 51风流(NYSE:SAP)鈥�stands at the鈥�nexus鈥�of business and technology. For over 50 years, organizations have trusted SAP鈥�to bring out their best by uniting business-critical鈥�operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.鈥�听

The post Amey Strengthens Infrastructure for the Future with 51风流Cloud ERP Transformation and NTT DATA Business Solutions. appeared first on 51风流UK News Center.

By taking advantage of the 51风流solutions in 51风流Business Suite, such as 51风流Cloud ERP; 51风流Business Technology Platform (51风流BTP); 51风流Concur; 51风流Analytics Cloud; 51风流Datasphere; 51风流Advanced Financial Closing; 51风流Cloud ERP, group reporting; 51风流Risk & Assurance Management; and 51风流Enable Now, over 100,000 PwC professionals across 19 countries are now connected on a unified, intelligent ERP platform.

Developed in close collaboration between PwC and SAP, the program replaces highly customised legacy 51风流ERP Central Component (51风流ECC) software and a fragmented mix of 51风流and third-party software, creating a more agile, scalable and standardised environment for PwC鈥檚 operations. PwC will also continue to leverage the Joule copilot and 51风流Business AI to unlock new opportunities for efficiency, innovation and business intelligence.

鈥淢oving to 51风流Cloud ERP is enabling greater connectivity across our firm, streamlining operations and equipping our people with tools and insights to better serve our clients,鈥� said Colin Wittmer, PwC US chief financial officer. 鈥淥ur firm鈥檚 collaboration with 51风流was critical to supporting this implementation as one of the largest ever completed.鈥�

51风流Cloud ERP supports holistic finance and project operations, including project billing, revenue recognition, cash basis accounting and treasury functions 鈥� while reducing operational complexity, improving user self-service capabilities and lowering support and maintenance demands. With a clean core and 51风流BTP as its foundation, PwC is able to streamline operations while creating a flexible platform for future innovation.

鈥淥ur move to 51风流Cloud ERP represents a significant leap forward in driving agility and innovation across PwC,鈥� explained James Shira, PwC鈥檚 global and US chief information officer. 鈥淏y leveraging SAP鈥檚 native capabilities, industry-leading practices and a fit-to-standard approach, we have unlocked greater automation and efficiency; reduced complexity; and enabled AI-driven insights, agentic AI innovations and advanced analytics, all while maintaining standardisation as a core principle. Successfully completing this transformation within a highly complex ecosystem and operating our business from day one of the 51风流Cloud ERP launch underscores the strength of our relationship and execution.鈥�

Building on this modernised foundation, PwC鈥檚 51风流Managed Services team plans to support the solution by听 working with 51风流to explore future enhancements in data management and analytics with the 51风流Business Data Cloud solution.

鈥淧wC鈥檚 successful go-live is a testament to the power of 51风流Cloud ERP and 51风流Business Suite to drive large-scale transformation powered by 51风流Business AI,鈥� said Thomas Saueressig, member of the Executive Board of 51风流SE for Customer Services & Delivery. 鈥淲e鈥檙e proud to support PwC in its journey toward becoming an intelligent, data-driven enterprise.鈥�

The post PwC and 51风流Collaborate to Deliver One of the Largest Global ERP Transformations appeared first on 51风流UK News Center.

NEW YORK, NY, Oct. 15, 2024 鈥� UiPath (NYSE: PATH), a leading software company, today announced the UiPath Platform will be integrated with the 51风流Build Process Automation solution and sold as one of the 51风流Solution Extensions. The offering is integrated with 51风流Build Process Automation and will help to enable true enterprise-wide transformation by allowing customers to embrace a holistic view of automation across heterogeneous environments that span both 51风流and non-51风流systems.

The UiPath addition to 51风流Solution Extensions can help customers easily automate business processes and operate at enterprise scale. The integrated offering can unlock the full potential of enterprise automation for customers looking to save costs and quickly deploy enterprise-wide automations. With the solution extension, 51风流customers can accelerate business transformation, migrate critical business systems to the cloud, and streamline business processes that traverse enterprise systems and applications.

Customers can also experience significant benefits from a comprehensive approach to automating end-to-end processes through:

• SAP鈥檚 portfolio of enterprise automation solutions: with iPaaS, process mining and RPA, to continually optimize the business processes to outperform with agility and transparency in real time.
• Simplifying and accelerating the migration to 51风流S/4HANA Cloud: customers can expedite their journey to 51风流S/4HANA Cloud by leveraging automation and proven migration content to prepare, clean, and synchronize the data between source and target systems, speed up the migration process, reduce the potential risks for go-live, and leverage automation as a key pillar in a clean core strategy.
• Enhancing rapid, sustained innovation: customers can unlock the full promise of enterprise automation by building industry compliant best practices and end-to-end processes (such as Lead to Cash, Source to Pay, Recruit to Retire, Design to Operate) across 51风流and other applications. This helps to create the digital thread that connects all enterprise applications, productivity tools, and legacy systems.

鈥淐ustomers are keen on a holistic approach to automating end-to-end processes that accelerates their business. We鈥檙e excited to welcome the market-leading capabilities of UiPath into the 51风流Build Process Automation solution. As an 51风流solution extension, we can provide customers with the critical ability to scale and deploy enterprise automation across their entire organization,鈥� said Michael Ameling, Executive Vice President and Chief Product Officer, 51风流Business Technology Platform, 51风流SE.

鈥淯iPath has worked closely with 51风流to create one of the most comprehensive, integrated automation offerings in the market. This helps 51风流users automate business processes across their entire enterprise and drive the rapid deployment of AI,鈥� said Graham Sheldon, Chief Product Officer at UiPath. 鈥淏y offering the UiPath Business Automation Platform within the 51风流Build Process Automation solution, customers can achieve more impactful business outcomes, accelerate transformation with and automation, and gain added trust and compliance within their automation programs.鈥�

The integrated solution will be available in October 2024 and aims to provide:

• True end-to-end automation across diverse IT landscapes
• Improved efficiency and productivity across 51风流and non-51风流workloads

• Reduced long-term total cost of ownership within a supportable, governable approach that moves custom code to the 鈥榓utomation layer鈥�
• Faster implementations by leveraging prebuilt solution accelerators

About UiPath

UiPath (NYSE: PATH) is on a mission to uplevel knowledge work so more people can work more creatively, collaboratively, and strategically. The AI-powered UiPath Business Automation Platform combines the leading robotic process automation (RPA) solution with a full suite of capabilities to understand, automate, and operate end-to-end processes, offering unprecedented time-to-value. For more information, visit .

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Contacts

Media Contact

UiPath

pr@uipath.com

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UiPath

investor.relations@uipath.com

51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see for additional trademark information and notices. All other product and service names mentioned are the trademarks of their respective companies.

The post UiPath Joins Forces with 51风流on an Integrated Offering to Accelerate Enterprise Automation for 51风流Customers appeared first on 51风流UK News Center.

June 12, 2024 鈥�听During 51风流Sapphire in Barcelona,听听announced a clearer path to transformation for RISE customers, with new ways of unlocking value with 51风流LeanIX and 51风流Signavio solutions,听including linking 51风流LeanIX to SAP鈥檚 AI assistant, Joule, and the recently announced intent to acquire digital adoption platform company WalkMe.

Companies need to react quickly to new technologies, build resilience in their supply chains and integrate sustainability into their operations. However, these necessary transformations often encounter challenges: a lack of a clear overview of processes and applications; limitations in capacity, skills and budgets; and misalignment between IT and the business. All this can result in delays, escalating costs and even failed transformations.

To overcome these challenges, 51风流LeanIX plays a crucial role in application management, to help companies navigate their IT transformations, while听听solutions support process optimization and business process transformation. This powerful combination provides the transparency and insight into processes, applications, people and data that is essential in moving from transformation strategy to execution.

These capabilities play a key role in SAP鈥檚 efforts to support customers in modernizing their IT landscapes and enhancing agility, sustainability, and innovation within the business, and follow the recent听announcement听that 51风流has acquired digital adoption platform company WalkMe. WalkMe helps organizations navigate constant technology change by providing users with advanced guidance and automation features to execute workflows seamlessly across any number of applications.

Voice from the market: Daniel Tavares Delgado from FrieslandCampina and leading industry expert Dirk Ramhorst

Leading companies have now experienced the combined power of 51风流LeanIX and 51风流Signavio solutions. 鈥淭he deployment of 51风流Signavio at听听is helping us to refine and synchronize our business processes across the organization. This has already led to improved efficiency and collaboration. We can see a great potential for an even stronger alignment between IT and business strategies by combining the offerings of 51风流Signavio and 51风流LeanIX,鈥� said Daniel Tavares Delgado, Director Business IT 鈥� Global 51风流Centre of Excellence at FrieslandCampina.

鈥淭he AI-driven synergy between 51风流Signavio and 51风流LeanIX delivers direct value and optimises processes, supporting the revolution in transformation and enterprise architecture. This contributes to exceptional efficiency and flexibility within operations,鈥� says Dirk Ramhorst, Vice Chair 51风流Chemical Executive Advisory Council (CEAC), who is a renowned industry expert and has worked with both solutions in different positions in recent years (e.g., as CDO/CIO of听听in Munich and CIO of听).

Basis for success

Recently, LeanIX听听its enterprise architecture solutions to support the adoption and governance of AI at scale. Building on the data-driven and automated approach with which 51风流LeanIX helps companies identify obsolete applications, make sound decisions and drive the modernization of their IT application landscape, this expansion empowers companies to make AI adoption visible across the application landscape. This visibility helps set clear standards for assessing AI risks and creates a shared understanding of where AI adoption can most benefit the organization.

鈥淥ur strategy enables organisations to continuously transform in a rapidly changing business environment,鈥� states Andr茅 Christ, co-founder and General Manager of 51风流LeanIX. 鈥淲ith an integrated, comprehensive view of IT applications and business processes, we accelerate modernisation, reduce transformation risks for our customers and ensure their ability to adapt to technological shifts such as cloud and AI.鈥�

An important step in corporate digital transformation is the integration of 51风流LeanIX within RISE with SAP. With this suite of services, 51风流supports customers in their transition to 51风流S/4HANA in the cloud, providing services and tools built on the clean core approach by 51风流to help businesses migrate on-premise systems, transform business processes, drive continuous innovation, and unlock cloud agility.

Rouven Morato, General Manager 51风流Signavio and 51风流LeanIX: 鈥淭he combination of RISE with SAP, 51风流Signavio and 51风流LeanIX provides the foundation for success with 51风流S/4HANA. This enables organisations to transform their business strategy into IT execution with precision and unprecedented clarity. AI assistant 51风流Joule reinforces this transformation with intelligent and context-aware insights that result in even faster decision-making and improved operational efficiency.鈥�

About 51风流LeanIX

51风流LeanIX is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Its software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture. By offering a data-driven and automated approach enhanced with AI, LeanIX helps organizations make sound decisions and collaborate more effectively. LeanIX serves over 1,000 companies globally across various industries, including more than 10% of the Fortune 500 and half of the German DAX 40. Headquartered in Bonn, Germany, LeanIX has a strong international presence with offices in Boston (USA), London (UK), Paris (France), Amsterdam (Netherlands), and Ljubljana (Slovenia). In November 2023, LeanIX became part of SAP. For more information, visit听.

About 51风流Signavio

51风流Signavio solutions help companies accelerate each phase of any transformation project, allowing them to prepare faster, deploy faster, and realize continuous value. As a market leader in business process transformation, customers look to us to provide clarity and guidance on how to improve operations, processes, and outcomes. Our unique portfolio of solutions, methodologies, content, and data are designed to help customers create a culture of collaborative, data-driven, and ongoing process improvement. 51风流Signavio Business Process Transformation Suite is built to strengthen collaboration across business and IT, connect business strategy to daily operations, and create adaptable and sustainable businesses. For more information visit听

The post 51风流Accelerates Business Transformations with the Combined Power of 51风流LeanIX, 51风流Signavio and RISE appeared first on 51风流UK News Center.

LONDON, UK – 12 June 2024 鈥� (NYSE: SAP) Ovaltine, the international wellbeing drinks business, has completed the first wave of its cloud migration to improve the efficiency and resiliency of its global operations and meet the evolving needs of its customer base.

With an existing multi-year digital transformation programme underway, the move to the cloud is helping Twinings Ovaltine enter a new phase of digital innovation and better respond to the demands of global customers.

In moving seven different ERP platforms to the cloud, Twinings Ovaltine is unifying its estate, and simultaneously addressing issues with siloed data which can impact collaboration and decision-making across markets. Now, it has the platform to expand its product roadmap, enabling it to be more agile to customer trends and behaviours, and streamline operations for growth.

In partnership since 2011, Twinings Ovaltine has placed its trust in 51风流to reduce its overheads, optimise its ERP processes from procurement to HR, and empower its decision-making with better access to data. In completing its first migration to RISE with 51风流S/4HANA, Twinings Ovaltine now deploys an entire portfolio of 51风流solutions in , and , that provides digital transformation across the business.

51风流delivers automated and simplified business processes for Twinings Ovaltine in the cloud, enhanced user experiences, real-time data and insights, and near real-time sales, inventory and process visibility. This allows Twinings Ovaltine to operate intelligently and at speed, while responding to the needs and behaviours of its customers and the wider market.

With 51风流Digital Supply Chain Management and Ariba, Twinings Ovaltine can modernise its supply chain and procurement operations, while gaining greater visibility into wider value chains. This helps to protect the company against global supply chain disruption and ensures the business can partner with suppliers that share similar values.

Sandeep Seeripat, Global Business Transformation and Technology Officer, Twinings Ovaltine, said: 鈥淭winings and Ovaltine products are sold in over a hundred countries worldwide. But what people want to consume, when and where is always evolving. We needed a platform that could scale with us and help us go above and beyond to delight our customers. Moving our ERP to the cloud with RISE with 51风流is enabling us to do just that, setting the foundations for future growth and expansion, empowering us to make faster and more accurate decisions, and streamlining our global operations.鈥�

Ryan Poggi, Managing Director, 51风流UK&I, said: 鈥淎s a longstanding 51风流customer and household name, we鈥檙e continuing to support Twinings Ovaltine as it looks to become more a resilient, customer-focused business. With the flexibility, speed and agility of the cloud, businesses like Twinings Ovaltine can intelligently adapt to meet changing consumer expectations, while also futureproofing itself against a fast-changing socio-economic landscape.鈥�

About SAP

SAP鈥檚 strategy is to help every business run as an intelligent, sustainable enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 51风流customers generate 87% of total global commerce. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers鈥� businesses into intelligent enterprises. 51风流helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want 鈥� without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, 51风流helps the world run better and improve people鈥檚 lives. For more information, visit . 听

# # #

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2021 Annual Report on Form 20-F.

漏 2023 51风流SE. All rights reserved.
51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see for additional trademark information and notices.

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The post Twinings Ovaltine harnesses RISE with 51风流S/4HANA for digital transformation appeared first on 51风流UK News Center.

51风流Business AI is center stage听at听the show and top of听mind for听our customers.听These innovations are not just about technological excellence; they鈥檙e about delivering real-world results.

Our goal is to provide clear and meaningful value with AI. More than 27,000 customers are already experiencing the substantial impact of 51风流Business AI. For example, Team Liquid, a leader in the competitive esports and gaming world, saves approximately 10,000 hours per year on manual analysis. But we鈥檙e not stopping here. With 51风流Business AI, we are both changing how businesses operate and revolutionizing how users interact with 51风流software.

Generative AI copilot Joule is rapidly becoming the natural language interface across the portfolio as we continue to embed AI across 51风流applications at an accelerated pace. Our focus on advancing AI means that customers benefit from effective solutions that drive real-world results.

Sandra Voeller, CEO of Agilita AG, agrees. 鈥淯sing 51风流S/4HANA Cloud Public Edition and 51风流SuccessFactors with Joule copilot poises Agilita to redefine industry standards,鈥� she said. 鈥淭hese tools are not just innovations; they are our future 鈥� unlocking unprecedented business agility and intelligence. I鈥檓 thrilled for the transformative journey ahead.鈥�

We have also engaged our robust partner ecosystem with business AI to offer customers more choices to tackle their specific business needs. Over 60 ecosystem partners are working on more than 80 use cases built on AI Foundation on 51风流BTP, including the generative AI hub. This same foundation powers innovation for our development teams and customers, ensuring tailored enterprise-class AI solutions that address real business challenges and opportunities.

Dive into the latest AI capabilities and ecosystem innovations we are presenting this week at 51风流Sapphire, all aimed at delivering real-world results:

• Joule
• Human Resources
• Finance
• Supply Chain
• Procurement
• Sales, Services, Marketing, and Commerce
• IT and Platform
• Industries
• Breakthrough AI Innovations
• Responsible AI
• New Partnerships

New Business AI Capabilities and Ecosystem Innovations

Joule

Joule is transforming how users interact with 51风流business systems, making every touchpoint count and every task simpler. Business users can execute transactional tasks 90% faster and access 51风流Help Portal content 95% quicker without leaving their 51风流applications.

Since its听launch in September 2023, Joule has quickly become pervasive across the 51风流portfolio, streamlining operations, improving decision-making, and boosting efficiency across various business functions. Today, Joule is already embedded in HR, finance, ERP, sales, services, marketing, and commerce applications, transforming how employees, managers, accountants, field personnel, and front-office professionals work. By the end of this year, 80% of the most frequently performed transactions across 51风流business applications will be fully automated with Joule.

Joule is also integrated with multiple components of 51风流Business Technology Platform (51风流BTP), enhancing everything from application development to integration and data management. In the second half of this year, we plan to expand Joule鈥檚 reach to supply chain management, analytics, and planning solutions through integration with 51风流Ariba, various supply chain management solutions, and 51风流Analytics Cloud. Joule will also support several additional languages, including German, Spanish, French, and Portuguese. With a multilingual Joule integrated across the 51风流portfolio, businesses around the globe will be able to work faster and smarter and achieve better outcomes.

We are also enhancing Joule with additional capabilities to help the ecosystem streamline 51风流implementations. Joule will provide consultants with vital information through natural language interactions, drawing from insights in more than 200,000 pages of product documentation and knowledge shared by the 51风流community. Once rolled out to an ecosystem of more than 5 million consultants, this capability has the potential to save up to 600 million working hours per year. This is especially critical for supporting customers transitioning to 51风流S/4HANA Cloud as part of RISE with SAP, helping them accelerate implementations and save money.

The 51风流partner ecosystem is embracing AI innovations that accelerate customer value. 鈥淲e鈥檙e embracing Joule and Joule鈥檚 51风流Consulting capabilities to help our clients build the organizational agility needed to continuously transform with a generative AI-enabled digital core,鈥� shared Lan Guan, chief AI officer at Accenture.

This capability will be available later this year.

Human Resources

Transforming HR with AI creates dynamic, inclusive, and future-ready workplaces. With Joule integrated into the 51风流SuccessFactors Recruiting solution, hiring managers can create compelling, bias-free job descriptions 90% faster, significantly enhancing hiring efficiency and outcomes.

We have also expanded Joule capabilities across the 51风流SuccessFactors HCM suite to enhance the employee experience. Employees will soon be able to get instant answers to HR policy questions and complete HR processes using natural language. Joule鈥檚 advanced document grounding capabilities will enable comprehensive responses by accessing business documents in 51风流and third-party repositories such as Microsoft SharePoint.

A new generative AI writing assistant capability helps employees draft personalized and measurable performance goals, development plans, and feedback reports more effectively and consistently. This saves employees up to 30% of the time spent crafting written communications and reduces the time people managers spend defining individualized development goals by 60%.

Managers also benefit from AI-assisted person insights that summarize complex compensation data, make recommendations, and provide talking points for discussions with employees 鈥� saving time and improving retention rates. Similarly, recruitment becomes more productive with the new AI-assisted applicant screening capability, which helps identify the most promising candidates by matching skills extracted from resumes with those in job descriptions.

These AI-driven enhancements empower organizations to build a connected, data-driven, and employee-centric workforce, leading the way in HR innovation and efficiency.

Finance

With 51风流Business AI, we鈥檙e enhancing performance across a range of financial activities, from payments and expense management to financial close, invoice management, auditing, and forecasting.

For example, financial collection departments are leveraging generative AI in 51风流Enterprise Service Management to automate processes, analyze and summarize correspondence, prioritize urgent issues, and generate automated replies. These capabilities reduce costs by up to 70% and accelerate service requests by up to 30%, enhancing customer satisfaction.

Billing specialists are now using Joule integrated into 51风流Advanced Financial Closing to unlock unstructured content from inbound customer correspondence, improving the accuracy of risk determinations. Joule also generates summaries of project profitability, prioritizes projects for further analysis, and proposes actions for project improvement. Additionally, 51风流Fiori apps now feature Joule-enabled insights, allowing the copilot to summarize available data and produce visual data narratives.

Later this year, new generative AI capabilities in 51风流Advanced Financial Closing will automate error detections and root cause analysis, helping users quickly resolve common closing errors. With up to two hours saved per error remediation, customers will be able to accelerate closing times while lowering support and compliance costs. Financial controllers will be able to also take advantage of personalized video data stories, highlighting top projects based on key metrics such as recognized revenue, utilization rates, and margins. Collections specialists using 51风流Billing and Revenue Innovation Management will be able to mitigate risk of late customer payments by analyzing customer behavior and business correspondence to predict the likelihood of delayed payments.

Integrating AI into finance helps businesses streamline processes, reduce costs, and drive meaningful business outcomes.

Supply Chain

51风流Business AI is empowering companies to create risk-resilient and sustainable supply chains. By leveraging AI, customers can increase supply chain agility and efficiency.

For instance, generative AI-powered capabilities in 51风流Transportation Management will expedite freight verification and documentation, enabling companies to achieve up to 50% faster inbound delivery note processing and reduce truck idle time at the gate by 40%. The system will automatically extract, post, and check critical information from delivery notes, streamlining the validation of freight orders.

Joule will play a crucial role in enhancing supply chain management. Later this year, supply chain planners will benefit from integration with 51风流Integrated Business Planning for Supply Chain by getting detailed analyses of planning runs. Joule will identify the root causes of order delays and suggest corrective measures. Logistics providers will be able to use Joule to expedite transportation planning and the intake of goods in 51风流S/4HANA Supply Chain for transportation management, enhancing overall logistics efficiency.

For manufacturers, 51风流Business AI will significantly improve quality management. 51风流Quality Issue Resolution will allow users to address recurring issues faster by using AI to bundle similar quality incidents and identify effective problem-solving processes. Furthermore, AI in 51风流Asset Performance Management will aid technicians, inspectors, and managers in visually inspecting asset conditions. Images collected from visual inspections will be able to be easily annotated, displayed, and compiled into inspection alerts, facilitating timely and accurate maintenance decisions.

These advancements will make supply chain management more agile, efficient, and sustainable for customers.

Procurement

With 51风流Business AI, we鈥檙e transforming procurement into a proactive, data-informed, and agile operation.

For example, AI in 51风流Ariba Category Management allows procurement organizations to reduce the onboarding time for new category managers and accelerate category strategy and planning development by as much as 56%, improving operating margins and outcomes.

External Workforce
We have added new generative AI capabilities to the 51风流Fieldglass portfolio, enabling procurement departments to streamline the recruitment of external workers. Hiring managers can generate and maintain effective job descriptions faster, while project managers can deliver detailed statements of work more rapidly. This enables businesses to quickly identify and engage contractors with the right skills and qualifications. Job descriptions can be easily translated into 21 different languages, and a new resume-ranking capability can surface the most promising candidates, leading to as much as a 15% reduction in work orders. This flexibility allows customers to quickly react to fluctuating workloads and rapidly fill expertise gaps.

Buyer Journey
A new generative AI feature in the buying 360 capability for 51风流S/4HANA Cloud Public Edition will make procurement more intelligent, allowing buyers to bundle products and services into a single transaction. Users will be able to describe their purchasing needs using natural language, and the system will generate a recommended bundle of products and services ready for purchasing. This will save users considerable time spent searching catalogs for individual items while also enhancing the efficiency of the procurement process. These capabilities are planned for later this year.

Sourcing
By the end of the year, sourcing managers will be able to leverage intelligent product and supplier recommendations to create requests for proposals much faster with Joule integration in 51风流Ariba Sourcing . These recommendations will consider cost-effectiveness, carbon footprint impact, local compliance regulations, and past transactions, optimizing spend management performance.

Through these enhancements, 51风流Business AI is making spend management more efficient, responsive, and cost-effective.

Sales, Services, Marketing, and Commerce

51风流Business AI is revolutionizing sales, services, marketing, and commerce operations, significantly improving productivity and customer engagement. For instance, the 51风流CX AI Toolkit provides a comprehensive, configurable AI solution for e-commerce, marketing, sales, and service teams. These professionals can use it to streamline content creation tasks and analyze data from across the enterprise 鈥� with e-commerce teams experiencing productivity increases of 50%, larger average order values, and higher conversion rates.

Sales Productivity
New AI capabilities enhance the productivity of sales professionals using 51风流Sales Cloud. Sales teams can benefit from predictive forecasting, which predicts the likelihood of closing deals across the entire business portfolio. This gives chief revenue officers more comprehensive revenue forecasting, enabling better strategic decisions.

In addition, predictive recommendations will enhance sales efforts by suggesting the best people to involve in a deal and the most suitable products for each customer. This will eliminate manual extensive research on customer needs and preferences, allowing sales teams to focus on selling. AI account summaries and lead boosters will automatically generate detailed reports about sales prospects, combining company details, industry context, and relevant news. As such, we can reduce the manual effort needed for information gathering, giving salespeople more time to close deals.

Digital and User Experiences
Today, a generative AI tool builder already enables system administrators to create customized AI tools for business users leveraging data from 51风流Commerce Cloud, 51风流Sales Cloud, and 51风流Service Cloud solutions. These tools can help personalize content to meet specific customer experience needs.

By the end of this year, 51风流CX AI Toolkit will also introduce new AI features to enhance customer interactions. An AI shopping assistant will allow shoppers to ask questions using everyday conversational language and receive accurate product information and personalized product recommendations on sites powered by 51风流Commerce Cloud. This will enable consumers to find products faster and improve their overall shopping experience.

51风流CX AI Toolkit will make marketing and sales teams more productive. Later this year, a new image creation feature will allow business users to generate new product images for their 51风流Commerce Cloud catalog using natural language prompts, significantly reducing image production times. They will also benefit from an AI expert recommendations feature, which will identify experts within their organization who can provide needed answers and insights. Instead of wasting time browsing through emails and organizational charts, these professionals will be able to use natural language to express their needs and instantly find the right experts. This capability will be generally available later this year.

These advancements in 51风流Business AI are transforming sales, services, marketing, and commerce operations, making them more efficient, personalized, and successful.

IT and Platform

51风流Business AI embedded in 51风流BTP empowers IT professionals and business experts to extend 51风流solutions and drive faster, better decision-making throughout the enterprise while accelerating customers鈥� digital transformations.

For example, professional developers are leveraging generative AI capabilities in 51风流Build Code to accelerate application development by 30%. They can generate data models, services, and samples with a few simple prompts and use natural language to automate business logic and testing.

Application Development
Joule continues to increase developer productivity and simplify the extension of 51风流applications. Integration with ABAP Cloud will revolutionize the work of the 5 million-strong ABAP developer community, accelerating the development of extensions that interact with 51风流S/4HANA Cloud Public Edition, 51风流S/4HANA Cloud Private Edition, and 51风流BTP, ABAP environment. Trained on over 250 million lines of ABAP code, Joule will be able to outperform industry-leading general-purpose code assistants. We expect more than 10% efficiency increase, based on initial studies and benchmarking. Early adopters are using this innovation to generate ABAP business objects and will soon be able to complete and explain code and create unit tests. The first capabilities will become available later this year.

Joule continues to strengthen 51风流Build Code capabilities by enabling developers to use generative AI to quickly build 51风流Fiori front ends for 51风流S/4HANA Cloud, greatly simplifying clean-core extensions.

These advancements in 51风流Business AI are empowering IT professionals and business experts to innovate faster, streamline operations, and drive meaningful business outcomes.

Process Innovation
We are continuously strengthening 51风流BTP with new AI capabilities that accelerate process innovation. Joule integration with 51风流Build Process Automation empowers process experts to generate automation and workflows using natural language requests without IT intervention. Similarly, Joule integration with the 51风流Signavio portfolio enables users to leverage natural language requests to generate process models. By empowering users with varying levels of expertise to innovate, customers can accelerate time-to-value and free IT professionals to focus on more strategic tasks.

Process AI solutions from 51风流Signavio introduce a new collection of generative AI capabilities trained on a large language model (LLM) comprised of expert business process knowledge and more than 5,000 51风流best practices. Later this year, the process recommender feature will provide ready-to-use, AI-generated business process model recommendations and suggest the most influential measures to assess the performance of a business process. This will offer vital insights into streamlining operations and reducing overhead. A prompt-based process mining feature will automatically generate business-relevant charts and metrics in response to natural language requests for business insights, dramatically lowering the effort for business users who need answers to complex business questions.

Integration
System integration is foundational to the success of enterprise automation initiatives and effective ecosystem collaboration, but connecting heterogeneous systems inside and outside the enterprise is an onerous task. Later this year, developers will be able to take advantage of Joule integration with 51风流Integration Suite and use natural language to accelerate the design of integration flows across 51风流and third-party applications.

A new AI-powered anomaly detection capability will recommend remedial actions when API usage patterns or performance fall outside desired thresholds due to unusual errors, traffic surges, suspicious API access, or unusual latency. With performance insights and support for identifying causes and effects, administrators of complex technology landscapes will be able to act faster, achieving greater operational efficiency at a lower total cost of ownership.

Content Creation and Compliance
IT administrators, training managers, and content developers will be able to cut the time spent writing content by up to 20% with automatic content generation and enrichment in 51风流Enable Now. Customers use the digital adoption platform to improve the adoption, productivity, and efficiency of their software by providing in-application help and e-learning content to users. New generative AI capabilities will add to this value, enabling companies to free up resources for more critical tasks and accelerating knowledge transfer within organizations.

Compliance and IT professionals can leverage Joule for enhanced productivity and precision. Joule integration with the new regulatory change manager tool on 51风流BTP enables these professionals to evaluate numerous regulatory updates within the context of their business and 51风流solutions. With insights and quick answers on the typically more than 1,000 annual regulatory changes, users can save 70% of the time usually spent on understanding local and global regulations. The tool provides impact analysis across 51风流products and solutions, helping customers maintain compliance and seamlessly manage their day-to-day operations. Compliance and IT professionals can also use AI in localization as a self-service for 51风流S/4HANA Cloud to automate tasks such as payment format localization and form localization, reducing processes that once took days to just a few hours.

Administration
With Joule integrated in 51风流BTP cockpit, administrators can automate tasks and onboard new users more easily. They can search for information 95% faster and execute transactional tasks or navigation 90% more quickly. The business impact is substantial, as the cockpit helps these professionals manage resources, services, and security, monitor application metrics, and perform actions on cloud applications.

Redefining the capabilities of IT and platform management positions 51风流customers at the forefront of technological advancement and operational excellence.

Industries

51风流is delivering trusted AI and machine learning across industries to manage complexity, overcome challenges, and help customers modernize. AI-driven solutions empower businesses to streamline operations and focus on strategic outcomes, driving significant value in their respective fields.

Oil, Gas, and Energy, Agribusiness, and Metals and Mining
Commodities traders and business operators will soon be able to eliminate repetitive data entry tasks with 51风流S/4HANA for commodity management for physical contracts. With Joule, business operators will be able to create new commodities deals by simply describing the deal using conversational language. Planned for later this year, the capability will allow traders to focus more on producing better commercial outcomes for their clients rather than getting bogged down by administrative tasks.

Industrial Manufacturing
Sales engineers in the manufacturing sector will benefit from more precise product configuration recommendations for complex, configurable products through 51风流Intelligent Product Recommendation. By simply describing requirements in natural language, sales engineers can generate tailored recommendations that better meet customer needs. Generative AI services can analyze text from diverse sources, such as emails and notes captured in 51风流Customer Experience solutions or multi-page specification documents such as request for proposals or requests for quotations. 51风流Intelligent Product Recommendation also provides suggestions based on estimated parameters for lead times and CO₂听footprints, enhancing accuracy and efficiency of product configurations, and ultimately improving customer satisfaction and operational efficiency.

Public Sector and Higher Education
Later this year, Joule will be enhanced with budget and grant management business context for the public sector, higher education, and research industries. With this new context awareness, Joule will streamline and improve the user experience for these regulated industries, enabling users to navigate their financial systems more efficiently and make better strategic decisions. For example, 51风流S/4HANA users will be able to ask Joule for definitions, summaries, or how-to guidance, saving time and reducing the demand on IT departments. This enhancement will help government organizations and higher education institutions manage their budgets and grants more effectively, reducing extensive training typically required during financial system rollouts.

Breakthrough AI Innovations

51风流is pushing the boundaries of AI with the new 51风流Foundation Model for structured data, investing in this cutting-edge AI technology to unlock the value of generative AI technology advancements for structured business data. The goal is to deliver a foundation model that is business-centric by design, providing actionable, job-specific insights directly within 51风流applications customers use daily.

Traditional AI models require significant effort, expertise, and training data to handle specific tasks on structured data effectively. In contrast, we are developing 51风流Foundation Model to adapt to multiple use cases with minimal or no fine-tuning. Ultimately, we aim to bring the same transformative power to structured business data that LLMs have brought to text. While LLMs like GPT-4 excel with unstructured text and images, they struggle with the structured data typical in enterprises, often performing between 20 to 50% worse than narrow AI methods. 51风流Foundation Model will bridge this gap, focusing on structured business data to deliver more accurate predictions and insights while maintaining the versatility of foundation models.

Early benchmark tests are promising, showing 51风流Foundation Model outperforming narrow AI models by up to 15% on customer datasets after a quick fine-tuning round. This superior performance, combined with its deep understanding of complex business processes, promises to enable businesses to reap the rewards of AI faster and more efficiently.

With 51风流Foundation Model, we aim to set a new standard for AI in the business domain, transforming how enterprises leverage data to achieve remarkable outcomes.听.

Responsible AI

At SAP, innovation goes hand in hand with responsibility. We are committed to ensuring that AI technologies are not only innovative but also ethical, secure, and sustainable. The strategic use of business data is integral to the success of AI, and by leveraging business data responsibly, we not only enhance the capabilities of AI solutions but also improve outcomes for customers.

51风流remains firm in its commitment to prioritize data privacy and security as it releases new AI capabilities. The same rigorous standards that govern all 51风流product development extend to AI offerings. Strong security, product, and data privacy protocols are applied to help ensure AI solutions are developed responsibly, with all AI use cases reviewed by an AI ethics committee.

Building on the fundamental dedication to responsible AI that we started back in 2018, this year, 51风流is proud to further the commitment by affirming the 10 guiding principles of the UNESCO Recommendation on the听. These principles cover proportionality, safety, fairness, sustainability, privacy, human oversight, transparency, responsibility, awareness, and multi-stakeholder collaboration, ensuring that AI solutions respect human rights and contribute to sustainable development.

In line with this commitment, sustainability is a key pillar of SAP鈥檚 corporate strategy. We are determined to harness the benefits of AI while minimizing its energy footprint and helping customers manage theirs. For example, a new AI-enabled capability in 51风流Sustainability Footprint Management enhances the accuracy and speed of carbon footprint calculations through automated, intelligent emission factor mapping recommendations, reducing manual effort and improving precision.

By integrating responsible AI practices into innovations, we continue to drive meaningful and sustainable business outcomes for customers.

New AI Partnerships

The vast 51风流partner ecosystem is fully engaged with 51风流Business AI. Leading up to and at 51风流Sapphire, we have announced groundbreaking new and expanded partnerships to accelerate AI adoption across business processes:

• Accenture: Accenture and 51风流are听helping clients transform听business models, processes, and customer and employee experiences while realizing value through data and AI. This year at 51风流Sapphire, Accenture is announcing its plans to embrace the consulting capability for Joule and ABAP code generation in compressed cloud ERP transformations. Additionally, Accenture and 51风流are teaming on 51风流Signavio and 51风流LeanIX solutions to help customers with insights, governance, and other capabilities to achieve their transformation outcomes.
• Apple:We are听deepening听 our partnership with Apple to revolutionize the boardroom with AI听and spatial computing. By integrating Apple Vision Pro with听business applications from SAP,听users can听create听an infinite听enterprise workspace, and听navigate tasks using听their eyes, hands, and voice. 51风流has launched apps like 51风流Mobile Start and 51风流Analytics Cloud,听giving users the ability to create a spatial boardroom to visualize their entire enterprise.听Now, with 51风流Build Code, customers can easily bring their 51风流apps to Vision Pro, iPhone, iPad, and Apple Watch.听51风流is also leveraging the power of Apple鈥檚 Neural Engine to run 51风流AI workloads securely and privately on Apple devices, supercharged by 51风流BTP.
• Amazon Web Services (AWS):听AWS and SAP听announced an expanded, strategic collaboration听to transform modern cloud ERP experiences and help enterprises drive new capabilities and efficiencies with generative AI. Together, 51风流and AWS are striving to make it easier for customers to adopt RISE with 51风流on AWS, to improve the performance and efficiency of 51风流workloads running in the cloud, and to embed generative AI into an enterprise鈥檚 entire portfolio of business-critical applications.
• Boston Consulting Group (BCG): BCG听, which recommends opportunities to maximize transformation investments using 51风流Signavio and 51风流LeanIX solutions. The offering allows companies to navigate continuous change and prioritizes ways to onboard AI-based innovations.
• Google Cloud: We have听听better predict and mitigate supply chain risk. The expanded partnership begins by enabling marketing and sales departments to understand the impact of their campaigns on product sales, thus increasing forecast accuracy. This is achieved by integrating Joule and 51风流Integrated Business Planning for Supply Chain with Google鈥檚 Gemini AI assistant and Google Cloud Cortex Framework鈥檚 Data Foundation. By capturing previously hard-to-detect demand signals, companies can react faster and make more informed, agile decisions in a dynamic global market.
• Meta: We are听expanding our partnership with Meta听by integrating Meta鈥檚 Llama 2 and Llama 3 models into the generative AI hub within 51风流AI Core as part of our business AI strategy. This integration will allow customers to create dashboards based on rich content with Llama鈥檚 qualitative conversational outputs and explore use cases built with Meta Llama 3. The wide range of capabilities offered by Meta Llama 3 will enable users to get assistance with key activities, including the auto-generation of custom scripts to extend dashboards, and the delivery of the most accurate scripts directly in 51风流Analytics Cloud.
• McKinsey & Company: McKinsey has听. Value Finder rapidly analyzes and prioritizes thousands of potential process optimization opportunities for clients 鈥� using a proprietary McKinsey and 51风流technology portfolio with generative AI 鈥� to capture measurable productivity, growth, and asset efficiency benefits enabled by 51风流S/4HANA transformations.
• Mistral AI:听51风流will听add new LLMs from Mistral AI, a global company headquartered in Paris specializing in generative AI, to its growing corpus of world-class AI models in generative AI hub. This addition to 51风流AI Core will make it easier to build generative AI use cases for 51风流applications.
• NVIDIA:听We are听听for next-generation business operations. ABAP developer capabilities and consulting capability in Joule will take advantage of the NVIDIA AI Enterprise software platform, including NVIDIA NIM inference microservices. NVIDIA NeMo Retriever, a collection of generative AI microservices, will connect AI applications with proprietary data, improving the accuracy and relevance of AI responses. We are also integrating NVIDIA Omniverse Cloud APIs into 51风流Intelligent Product Recommendation, enabling salespeople to visualize 3D products via digital twins in real time. This integration optimizes the sales process for complex products, helping customers make more informed decisions faster than ever.

To learn more about how 51风流Business AI delivers real-world results, visit the听.

Philipp Herzig is chief artificial intelligence officer of SAP.

The post SAP’s New AI Innovations and Partnerships Deliver Real-World Results appeared first on 51风流UK News Center.

The 2024 awards recognised the following organisations who are at the forefront of driving innovation, transformation, and environmental impact in today鈥檚 economy:

Sustainability Hero 鈥� Spirit Energy Ltd

The energy industry is inherently hazardous and requires robust safety management. Ex/ATEX inspections, conducted in potentially explosive environments, are at the heart of this challenge. By working with SAP, Spirit Energy implemented one single end-to-end holistic solution for its Ex/ATEX inspections.

The new solution has automated several critical processes, minimising the risk of human error. It has streamlined the cumbersome nine step Ex/ATEX inspection process into four simple steps. These improvements have contributed towards regulatory compliance and improved health and safety of staff, paving the way for industry-wide change.

Industry Leader 鈥� Haleon

Haleon needed to consolidate and transform all Operational Transfer Pricing (OTP) processes into a single process.

51风流Profitability and Performance Management Cloud was implemented for OTP cycles for 90 entities which provided higher performance, full integration with internal systems and improved user experience. This eliminated the need for manual work by automating key aspects of the process. 听This deployment has redefined how Haleon operates its new transfer pricing cycle and is being discussed at board level amongst the Healthcare sector.

Transformation Titan 鈥� Accenture

Accenture has grown exponentially which directly impacts its financial business. Making timely and informed decisions, mitigating financial risks, and optimising financial operational support are key challenges for its finance business users.

Accenture developed an Interactive Finance Narrative Generator solution that harnesses 51风流solutions, human collaboration, and AI technology. This enables Accenture to focus on analysing and identifying key insights from reports, accelerating key financial close milestones and improving timeliness, accuracy and productivity.

Business Innovator 鈥� Touchlight Genetics

After 16 years as a manufacturing and R&D organisation, Touchlight developed a commercial platform which revolutionised the supply of synthetic DNA. It required an ERP solution to enable expansion to meet global demand. The system needed to adhere to the good manufacturing practice capabilities, validation, and traceability requirements of pharmaceutical regulatory bodies.

Touchlight implemented 51风流S/4HANA Cloud to undergo a full digital transformation to replace all non-integrated applications and provide real time visibility. This sets the foundation for Touchlight to become an intelligent enterprise.

Experience Wizard 鈥� Vodafone Group

Vodafone has revamped its operations to become the best-in-class Telco for Europe and Africa and Europe鈥檚 leading platform for business. To achieve this, it needed to transform its learning, talent, leadership, and skills-resourcing. It launched a new strategy and organisation, the Vodafone Learning Company, and Grow with Vodafone.

As part of its Grow with Vodafone project, Vodafone implemented 51风流SuccessFactors fully integrated talent suite. This solution has positively impacted employee loyalty, advocacy, and talent progression. Increased engagement also correlated with more lateral role changes and promotions, fostering career progression.

Service Supernova 鈥� Inchcape plc

Inchcape needed to modernise its global IT landscape. It had high-growth targets and external supply chain challenges to deal with.

Using RISE with SAP, Inchcape standardised its IT landscape, creating a technology foundation that supports its continued rapid growth. Since implementing RISE, Inchcape has improved efficiency and collaboration, leading to a better employee experience, and greater compliance.

Ryan Poggi, Managing Director, 51风流UK & Ireland said: 鈥淥ur customers in the UKI have made incredible achievements this year. They are at the forefront of driving innovation, within their industries and on a global scale. In times of economic uncertainty, this collaboration and continued transformation enables them to build resilient businesses. Congratulations to our winners and finalists, and a big thank you to our judges for their continued support.鈥�

The post Winners Of The 2024 UKI 51风流Customer Success Awards Announced appeared first on 51风流UK News Center.

These awards celebrate the achievements of future-minded companies that have harnessed 51风流technology to showcase new ways of thinking and set the benchmark for their industry, ultimately making the world run better.

The Transformation Titan Award – For customers that have implemented Business Technology Platform (BTP) products to solve business problems and accelerate innovation.

• Accenture developed an Interactive Finance Narrative Generator solution that harnesses 51风流solutions, human collaboration, and AI technology. This accelerates key financial close milestones, improves timeliness, accuracy, and cost-effectiveness, meaning Accenture can focus on analysing and identifying key insights from reports.
• Harrods used a mix of 51风流ERP Core Component and 51风流BTP to deliver a solution that provides a single view of truth for their Hamper planning and logistics business unit. The solution provides staff with easy to consume data, eliminates bottlenecks and improves customer satisfaction.

The Sustainability Hero Award – Recognises customers that use 51风流technology to shape a sustainable future and are creating a positive social or environmental impact.

• Spirit Energy Limited opted for a single solution within the 51风流framework to automate and streamline its Ex/ATEX inspections, which are conducted in potentially explosive environments. The approach has automated several critical process steps minimising the risk of human error.
• Fyffes Group Limited consolidated its business, onto one sustainable platform, ensuring the business is 鈥榝it for future.鈥� Fyffes has maximised efficiency of its natural resources whilst protecting the planet and conserving for future generations.

Industry Leader Award – For customers that have modernised their businesses, and even their industries, by utilising technology in an original way.

• Haleon transformed its Operational Transfer Pricing processes into a single process using 51风流Profitability and Performance Management Cloud. This eliminated the need for manual work by automating key aspects of the process.
• Princes Group adopted a fully integrated 51风流Ariba solution to gain greater visibility and control of its end-to-end processes, as well as improving supplier collaboration and providing a more user-friendly interface for internal users.

Business Innovator Award – Dedicated to customers that are transforming and future-proofing their businesses using 51风流solutions in the cloud.

• Touchlight Genetics implemented 51风流S/4HANA Cloud to undergo a full digital transformation to replace all non-integrated applications and provide real time visibility. This sets the foundation for Touchlight to become an intelligent enterprise.
• Cadent Gas opted to use 51风流Datasphere within 51风流BTP to get a robust and intelligent data synchronisation solution that meets strict government requirements. By using 51风流Datasphere, the Cadent Gas data and analytics team have been able to double their productivity as the solution allows for rapid implementation of API changes and faster access to new data.

The Experience Wizard Award – Recognises customers that have developed and implemented the best customer or employee experiences.

• Vodafone Group As part of its 鈥楪row with Vodafone鈥� project, Vodafone implemented 51风流SuccessFactors fully integrated talent suite. This solution was picked to support with employee growth across the entire lifecycle and to improve employee loyalty, advocacy, and talent progression.
• BrandAlley deployed the Customer Advocacy Intelligence Platform integrated with 51风流Emarsys Customer Engagement solution. This enabled BrandAlley to identify its most loyal brand advocates, track the spend of their entire referral network, and send referees and referrers personalised timely messages.

The Service Supernova Award – For customers that have successfully adopted 51风流Cloud solutions to meet or exceed business goals, optimise IT resources, increase user enablement, and improve productivity or learning.

• Inchcape plc chose RISE with 51风流to standardise its IT landscape and create a technology foundation that would support its continued rapid growth. Since implementing RISE with SAP, Inchcape has improved efficiency and collaboration, resulting in a better employee experience, and greater compliance.
• BT Group opted to build on existing foundations of 51风流SuccessFactors HCM to create a superior, digitally enabled colleague experience across all talent management touchpoints. 51风流SuccessFactors HCM solution has enabled BT Group to become a skill-based organisation that allows colleagues to be in charge of their own careers.

Congratulations and good luck to all the finalists! Thank you to everyone who participated and submitted an entry this year! The winners will be announced on April 12^th, and we鈥檒l be celebrating virtually on April 26^th.

The post Congratulations to 51风流UKI Customer Success Awards Finalists appeared first on 51风流UK News Center.

The banking sector has faced ongoing disruptions for a while 鈥� from new fintech players in the ecosystem, new regulatory changes, margin erosion and new ways of working, to new digital channels and rising expectations around customer experience. It鈥檚 easy to lose sight of how to unlock potential when the competitive sand keeps sifting under your feet. And it鈥檚 even harder to innovate without having the fundamentals in place.

But it鈥檚 now becoming urgent. Industry disruption shows no signs of slowing, and growing dissatisfaction from customers is on the rise with just one in five UK customers saying they鈥檙e satisfied with the support they receive from their bank. Over half of UK SMEs are reassessing their bank鈥檚 suitability, according to new . There are also significant differences around the gender and generation of customers and turnover of companies that are shaping banking behaviour and preferences.

It’s time for banks to hit the reset button 鈥� and fast. While the disruptive gap is widening between traditional and digital banks, customer tolerance for over standardised, impersonalised products is wearing thin 鈥� all of which tie back to outdated technology architectures. It鈥檚 not just a question of brand reputation, but also loss of market share and legacy maintenance costs and restrictions. This isn鈥檛 just a functionality fix. It鈥檚 a platform rethink.

A helps the bank鈥檚 business to run better by bringing together data, analytics, artificial intelligence, application development, automation, and integration in a single environment. It takes you from a closed and complex architecture to an open, opportunistic approach to services, processes and landscapes.

It means you can unlock your organisational potential and functional innovation to easily create new disruptive customer offerings with back-end integrations, real-time connectivity between ERP, procurement and the bank鈥檚 core.

That鈥檚 way more than just putting the fundamentals in place. It means banks can unleash and accelerate innovative ideas, such as self-service analytics to ensure consistent decision-making across the front and back office with richer reporting and dashboards. They can harness Machine Learning for Know Your Customer and Anti Money Laundering regulations, gain greater insights for workforce analytics, and ensure seamless integration with partner solutions and applications for a better user experience.

When banks know better, they can do better 鈥� which means the cumulative and continuous results of insights and intelligence drive more meaningful innovation and better performance.

But results require action 鈥� and that action should be now. Banks should start looking at different functions and processes and identify the best use cases that could benefit from technology driven transformation. They should then experiment with proof of concept environments and leverage 鈥榝ail fast鈥� learning methods, so they can execute rapidly with their vendor partner of choice. Focusing on long-term benefits and identifying value drivers lets banks put innovation into practice through flexible and agile commercial models based on need and usage.

Failing to unlock business potential, has become obvious and urgent. If the technology fundamentals aren鈥檛 right, efforts to bridge the gaps around disruption, competition and customer attrition will always fall short. Act now!

Michael Walsh is Head of Financial Services at SAP, UK

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