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London, UK – (NYSE: SAP) released new research today which reveals NHS workforces feel overworked, overwhelmed and have had their wellbeing overlooked as a result of managers lacking the tools to be able to effectively support them.

Taking the temperature of employee experience

The study, conducted by YouGov, suggests that despite tackling one of the world鈥檚 biggest humanitarian crises in recent years, NHS frontline staff feel underappreciated. Tired (63%), stressed (61%), overwhelmed/anxious (49%) and burnout/exhaustion (46%) topped the list of adjectives frontline workers used to describe how they have felt over the last two years.

The majority of frontline workers do not believe their managers can influence their careers. Of those who believe managers are not adequately equipped, half think that managers don鈥檛 have the hands-on clinical skills to better understand staff issues, while over a third (37%) think they have limited authority and influence on hospital performance. On top of that, almost half (49%) think there鈥檚 not enough investment in the necessary tools and systems that can help with their progress.

This has led to a culture where training and development is fundamentally at risk. Three quarters (74%) recognise that managers are stretched and that they don鈥檛 have the time to juggle their core responsibilities and manage staff at the same time. Over half (56%) think managers are not provided with adequate staff wellbeing training, while over a third (35%) agree that managers are not equipped with the right technology to keep a consistent and accurate record of each employee.

Managerial disconnect

The study also reveals how managers feel about their role in the NHS. While the majority of those surveyed (78%) agree that they want to be able to provide clinical staff with clear, personalised career path lines, less than two-thirds (64%) feel empowered to support their staff and adapt to diverse needs.

Managers are sympathetic to the challenges of frontline staff, but are working with limited resources to ensure they can perform better in their roles. Nearly nine in ten (89%) want the opportunity to harness technology to deliver great people and line management services. The majority (80%) think that having access to more/better digital tools and platforms will help them to create more timely, standardised service for both patients and staff, while over two thirds (71%) think this will help them to focus on priorities that improve the working lives of NHS staff.

Connected, aligned and empowered

There鈥檚 a clear appetite to see change within the current workforce management system. Staff would benefit from specific functionalities that will not only help them with their career progression, but will also allow them to do their jobs better and spend more time looking after patients:

• Almost a third (32%) of frontline workers surveyed would like to be able to apply for new roles within NHS Trusts with ease, as part of their career progression
• A fourth (26%) would like access to resources that would help with their career development
• One in four (24%) would like the system to have better, more intuitive user experience and functionality
• A fifth (20%) would like their line manager to be able to add specific goals about their career development
• Nearly one in four (23%) would benefit from having the ability to request mental health support.

鈥淲hile frontline staff and NHS management have shown immense resilience, the pandemic has exposed yet more shortcomings in the healthcare service鈥檚 business processes, systems and applications, especially in those designed to support its ever-pressured workforce鈥� said Satpal Biant, Head of Public Sector, 51风流UK&I. 鈥淎s shown in our research, it鈥檚 clear that there are significant opportunities to transform the employee experience across the NHS and empower managers to better look after their staff. Technology isn鈥檛 a silver bullet solution for these problems, but it鈥檚 an effective enabler 鈥� by applying technological tools we can create long-term, trusted, sustainable, people-first systems that meet the needs of every single employee, every day.鈥�

51风流offers several industry leading cloud software solutions which are tailored to efficiently improve processes within the public sector industry, including the NHS. With software ranging from HR and people transformation solutions, to data intelligence, 51风流is leading the way in transforming and digitising government departments and institutions.

Download the full 51风流report to find out more about our commitment to help the NHS digitally transform.

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The post Half Of NHS Frontline Staff Say Lack Of Investment In Tech Is Hindering Their Wellbeing And Career Progression, 51风流Survey Reveals appeared first on 51风流UK News Center.

In this episode we talk to both the creators of the project, to understand the inspiration behind the collaboration, and the partners who designed such life-changing solutions.

Listen here:

Or you can listen on SoundCloud here:

We are joined by our expert guests:
– Andrew Miller, Keytree
– Gareth Ryan, EY ()
– Laura Atkinson, SAP
– Rajesh Iyer, Wipro ()
– Sohail Mohammed, SAP
– Stuart Jameson, HCL
– Umar Khan, SAP

You can read about all solutions submitted here:听

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The post 51风流UK Podcast Episode 6: Covid-19 Partner Collaboration appeared first on 51风流UK News Center.

Volunteers have been drafted to ease the burden on the National Health Service by providing vital non-medical care services to those self-isolating due to Covid-19 across the UK. To better enable the thousands of , Royal Voluntary Service 听has partnered with to automate expense claims, enabling volunteers to be reimbursed quickly and efficiently during this time.

The mission: an army of expenses

For over 80 years, Royal Voluntary Service has been harnessing the power of volunteers to protect and support society in times of great social need.

Key responsibilities for the 600,000 NHS Volunteer Responders include driving people to and from hospital, delivering groceries and medication, check in and chat phone calls, and supporting the NHS to transport equipment and supplies. The decision to collaborate with 51风流follows the enormous demand for expense claim management relating to these tasks.

The partnership will streamline the expense process for volunteers whose goal is to help those most heavily impacted by the Covid-19 outbreak. Their expenses relate to the non-medical tasks they conduct which often rely on the use of personal funds. The subsequent costs can be reimbursed quickly and easily through the NHS Volunteer Responders Expenses System which is supported by 51风流Concur. This immediately processes expense claims and enables responders to continue their good work. The volunteers can also donate the expenses back to Royal Voluntary Service if they want to.听

Rebecca Kennelly, Director of Volunteering for Royal Voluntary Service said: 鈥淲e want to make it as easy possible for volunteers to claim expenses and the partnership with 51风流Concur Solution allows us to do this. There are so many kind hearted volunteers gifting their time to support others in their local community and we are delighted we are able to offer the certainty of fast, accurate reimbursement for anyone taking on extra responsibility during this time.鈥�

Mission critical and timely service delivery

Every second counts at the moment, so acting quickly and collaboratively is key. Royal Voluntary Service has chosen 51风流Concur solutions in view of the upfront resource and scalability available. The charity will be rolling out the expense system shortly to allow volunteers to claim back their expenses. The service delivery timeline has been implemented in record speed in response to the emergency, proving the value of technology to alleviate some of the pressures during this confusing, complicated and testing time.

The post Royal Voluntary Service Partners With 51风流Concur Solutions to Support NHS Volunteer Responders During Covid-19 Crisis appeared first on 51风流UK News Center.