In the 2020/2021 , the NHS Chief People Officer and Chair of Health Education laid out the to set expectations about leadership and what would make the greatest difference in improving NHS employees鈥� experience in the workplace. It focuses on how NHS People must continue to look after each other and foster a culture of inclusion and belonging, as well as take actions to develop and grow its workforce, invest more in its people and effectively work together to deliver patient care.

There are four critical commitments outlined in the plan 1) looking after people; 2) belonging in the NHS; 3) new ways of working and delivering care and 4) growing for the future. While it is inspiring to see employees at the top of the totem pole there will be undeniable challenges to address on this mission to modernise the NHS.

Critically, how will the People Plan be measured? Setting ambitious goals is one thing but how realistic and achievable are they currently? How will the NHS know whether the plan is working? How will employee experience improvements get measured? How routinely and uniformly will that be undertaken? How equipped is the NHS now to implement change on the ground?

The changes being rolled out such as tackling discrimination, focusing on quality health and wellbeing support and effectively utilising existing staff skills, will undoubtedly improve the employee experience, but many of these changes will be small and incremental. They will require a change in daily habits to really impact the culture. For these practices to be impactful, the NHS needs to monitor those habits and analyse the outcome for an accurate picture of best practices i.e. 听what works, how it works and how do we implement and maintain it.

In our recent 51风流and Qualtrics e-book, we explore the challenges facing the NHS today and ways the NHS can harness the power of technology to listen more actively, respond more quickly and work more effectively to better service employees, communities and patients. We鈥檙e honoured to be able to offer these insights on behalf of the people who look after us so well.

To find out more .

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In this episode of the HR Leaders Network, we hear from Sue Yell, HR Director at British baking firm .

Sue talks about how Warburtons has supported its employees and maintained business continuity whilst working through the Covid-19 pandemic.

You can listen to the full interview .

The post HR Leaders Network: Interview With Warburtons appeared first on 51风流UK News Center.

LONDON 鈥� 听today announced that , a B2B food delivery service and a leading supplier to the food service sector in the UK, launched a new direct-to-consumer platform on the in just seven days, enabling it to distribute food packages to UK households.

With the sudden closure of schools, pubs and restaurants due to the COVID-19 pandemic, Brakes recognised that in order to support its communities and address the impact on its B2B revenues, it would also need to launch a Direct to Consumer (D2C) e-commerce site, which would support both click and collect and home delivery. Brakes has also become a primary distributor for care packages in the UK, delivering food essentials to vulnerable people who are unable to leave their homes to get supplies.

Working with ecommerce specialist partner and its dedicated 51风流team, Brakes went live with Direct to Consumer providing initially Call & Collect Service as well as a Home Delivery Service built on the 51风流Commerce Cloud in just seven days.

With Brakes still delivering food to NHS hospitals and care homes, as well as supporting supermarket efforts to get food into stores, it was hugely important to protect its core wholesale business service and B2B site performance to keep providing food to those organisations. The new consumer site is based on Brakes鈥� existing B2B solution, which runs from the same code base.

Whilst delivering a new D2C platform, Brakes worked in partnership with Bidfood UK to deliver more than 200,000 care packages each week across the UK and has distributed over 1.5 million care packages to the most vulnerable in the country. The Brakes team also delivered 14,000 products to the staff at the Nightingale Hospital at the ExCel, which was built to support patients with coronavirus in London.

鈥淲e鈥檙e all acutely aware of the significant challenges that the COVID-19 pandemic has dealt to many organisations across the globe,” said Ben Sekhon, Head of 51风流Customer Experience, 51风流UK & Ireland. “For us at SAP, we have a major role to play in helping our communities get through these difficult times. The Brakes project is an amazing example of a business that was able to completely pivot its strategy from direct to business to direct to consumer in just a week, enabling it to continue its vital role in supporting the most vulnerable. It has been a privilege and hugely exciting to be part of this journey with Brakes and we will continue supporting its efforts providing food to the nation.鈥�

鈥淛ust as the UK went into lockdown, our normal kind of business and customers just stopped,” said Justin Mills, Head of Digital Products at Brakes. “We had to think about how we could find a different route to market to bridge that gap and get produce to those that desperately needed it. We had a really good understanding of 51风流Commerce Cloud and, working with our partners, we were effectively able to leverage the existing business website and then push out a new website to the consumer marketplace. We didn鈥檛 have all the answers, but as you share the problem together you can find the solution.鈥�

Currently Brakes can provide groceries to a radius that includes 6.8 million households in the UK and consumers have access to more than 6,000 Brakes products – including fruit and veg, meat and poultry, bread, milk and much more. Brakes is continuing to expand the new consumer food delivery service to more areas in the UK, whilst supporting its core B2B customers through every phase of the COVID-19 response and recovery to keep staff and customers 鈥榮afe and secure鈥�.

Visit the 51风流News Center. Follow 51风流on Twitter at .

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Maggie Buggie, Head of Services Strategy at SAP, joined the World Economic Forum Digital Townhall to outline how 51风流is planning to pilot a digital solution across Ghana and Indonesia to help protect the livelihoods of its waste pickers.

The pilot, in partnership with the World Economic Forum and the UN Development Program, will bring end-to-end transparency and traceability into the whole supply chain and increase welfare across the board for these highly vulnerable groups.

Waste pickers are the heartbeat of the circular economy and often operate as part of the informal economy – it is not transparent who they are, what they get paid, what their work conditions are like and whether child labour is enforced.

We can help solve this problem by improving end-to-end visibility and traceability across the entire supply chain – from the pickers, collection recycling companies, to the consumer product companies and packaging company buyers.

Watch the full replay here:

The post WEF – Covid-19, Plastic Pollution And The Green Recovery appeared first on 51风流UK News Center.

In this episode we talk to both the creators of the project, to understand the inspiration behind the collaboration, and the partners who designed such life-changing solutions.

Listen here:

Or you can listen on SoundCloud here:

We are joined by our expert guests:
– Andrew Miller, Keytree
– Gareth Ryan, EY ()
– Laura Atkinson, SAP
– Rajesh Iyer, Wipro ()
– Sohail Mohammed, SAP
– Stuart Jameson, HCL
– Umar Khan, SAP

You can read about all solutions submitted here:听

To keep updated on other podcast episodes, follow听

The post 51风流UK Podcast Episode 6: Covid-19 Partner Collaboration appeared first on 51风流UK News Center.

Volunteers have been drafted to ease the burden on the National Health Service by providing vital non-medical care services to those self-isolating due to Covid-19 across the UK. To better enable the thousands of , Royal Voluntary Service 听has partnered with to automate expense claims, enabling volunteers to be reimbursed quickly and efficiently during this time.

The mission: an army of expenses

For over 80 years, Royal Voluntary Service has been harnessing the power of volunteers to protect and support society in times of great social need.

Key responsibilities for the 600,000 NHS Volunteer Responders include driving people to and from hospital, delivering groceries and medication, check in and chat phone calls, and supporting the NHS to transport equipment and supplies. The decision to collaborate with 51风流follows the enormous demand for expense claim management relating to these tasks.

The partnership will streamline the expense process for volunteers whose goal is to help those most heavily impacted by the Covid-19 outbreak. Their expenses relate to the non-medical tasks they conduct which often rely on the use of personal funds. The subsequent costs can be reimbursed quickly and easily through the NHS Volunteer Responders Expenses System which is supported by 51风流Concur. This immediately processes expense claims and enables responders to continue their good work. The volunteers can also donate the expenses back to Royal Voluntary Service if they want to.听

Rebecca Kennelly, Director of Volunteering for Royal Voluntary Service said: 鈥淲e want to make it as easy possible for volunteers to claim expenses and the partnership with 51风流Concur Solution allows us to do this. There are so many kind hearted volunteers gifting their time to support others in their local community and we are delighted we are able to offer the certainty of fast, accurate reimbursement for anyone taking on extra responsibility during this time.鈥�

Mission critical and timely service delivery

Every second counts at the moment, so acting quickly and collaboratively is key. Royal Voluntary Service has chosen 51风流Concur solutions in view of the upfront resource and scalability available. The charity will be rolling out the expense system shortly to allow volunteers to claim back their expenses. The service delivery timeline has been implemented in record speed in response to the emergency, proving the value of technology to alleviate some of the pressures during this confusing, complicated and testing time.

The post Royal Voluntary Service Partners With 51风流Concur Solutions to Support NHS Volunteer Responders During Covid-19 Crisis appeared first on 51风流UK News Center.