26 February 2026, London, UK: Six in ten UK businesses (60%) say their employees have not completed comprehensive AI training, despite AI investment set to rise by 40% over the next two years, according to research from (NYSE:SAP).

, produced in partnership Oxford Economics, finds that while the average UK business is already generating around 拢2.7 million in returns from AI, many organisations are not equipping employees with the skills, confidence and guidance needed to use the technology responsibly.

The gap in training may be fuelling the rise of so-called shadow AI, with 68% of organisations reporting that staff use unapproved AI tools at least occasionally as part of their day-to-day work. While seven-in-ten businesses have begun reskilling or upskilling staff to help close the emerging AI skills gap, progress is falling behind current rates of adoption.

Katie King, Published Author & CEO of AI in Business said 鈥淪hadow AI isn鈥檛 a sign of resistance, but a sign of enthusiasm. Employees are hungry to use these tools, but this eagerness is seeing some move faster than their organisations can support them. This energy is a huge opportunity for UK businesses, if it鈥檚 guided in the right way. The answer isn鈥檛 to damper this enthusiasm and the solution is reasonably simple. Give people access to approved tools, clear guardrails, and role-specific training. When staff understand how to use AI responsibly, it becomes a source of innovation and confidence rather than risk.鈥�

鈥淎I has become a part of our every working day, and it has to be used responsibly,鈥� said Jon Curtis, Financial Systems Manager at Aspen Pumps. 鈥淲e built a generative AI tool that sorts through hundreds of emails each day, from warranty claims to price enquiries, and flags what needs a human response. It鈥檚 saving huge amounts of time while keeping customers happy. But we鈥檙e also clear with our teams about using the right tools and keeping data secure. We train people to use approved corporate systems, so they get the benefits of AI safely and confidently.鈥�

AI is shifting from the experimentation phase to becoming a tool to drive growth, competitiveness and resilience in organisations. Yet while leaders believe AI can deliver returns faster than other technologies, the report finds just 7% of organisations have adopted an enterprise-wide AI strategy. Without a long-term, robust strategy bringing together data, people, governance and partners, businesses risk missing out on the full value of the technology.

Leila Romane, Managing Director, 51风流UK&I, said 鈥淎I is fast becoming a key driver of growth for UK businesses. When organisations make the technology part of their long-term strategy, they can innovate faster, scale with confidence and compete globally. It鈥檚 essential to get data foundations right, while giving employees the training, tools and space to experiment safely. That鈥檚 how businesses create a culture of responsible AI adoption from day one. The UK already has the talent, research and entrepreneurial spirit needed to lead in AI. The question now is whether businesses will take a strategic approach and turn this potential into future growth.鈥�

Read the full report here:

Methodology

51风流commissioned Oxford Economics, an independent research services provider, to script and host an online quantitative survey of respondents fielded between July and August 2025.

The research is based on a representative sample of global businesses. The sample comprised of 1,600 senior executives across eight global markets, including 200 respondents from the United Kingdom. The sample was evenly distributed between midmarket organisations (500 鈥� 1,500 employees) and enterprises (1,500 or more). Respondents were qualified to ensure they were at least director level and above.

About SAP

As鈥痑 global leader in enterprise applications and business AI, 51风流(NYSE:SAP)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organizations have trusted SAP鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.

Media Contacts:

Lawrie Benfield,听lawrie.benfield@sap.com,听+44 7776 515259

Sonya Domanski,听sonya.domanski@sap.com, +44 734 546 5928

The post 6 in 10 UK businesses say employees lack AI training as shadow AI use rises appeared first on 51风流UK News Center.

22 October 2025, London, UK: UK businesses, on average, are spending 拢15.94 million[1] on AI this year, with companies expected to increase their AI investments by an average of 40% in the next two years, according to new research from 51风流SE (NYSE: SAP).

The study, The Value of AI in the UK: Growth, people & data, produced with Oxford Economics, shows the average UK business is already realising significant returns of 17% (拢2.7m), from AI investments, with ROI forecast to almost double to 32% (拢7.5m) by 2027.听听

Over three-quarters (78%) of UK executives believe AI will achieve a positive return within one to three years, and more than half (52%) say it delivers returns faster than any other technology.听

Some of those returns are forecast to come from agentic AI. The average UK business expects ROI of 11% from intelligent agents within two years, equivalent to 拢2.7 million. These systems are designed to work across functions, for example linking finance, supply chain, and workforce planning.

Fragmented adoption undermines potential听

Despite this momentum, most AI programmes remain fragmented.听听

• 42% of UK businesses describe their investment as piecemeal听听

• 37% describe their investment as being department led听

• And 15% describe their investment as ad hoc听

• Only 7% are pursuing AI through a strategic, enterprise-wide plan听

• This gap may be why 70% of UK businesses say they are unsure whether AI is delivering its full potential.听

鈥淯K businesses have the ambition, talent, and data to lead in AI, although too many are still treating it as a 鈥榯echnology project鈥� rather than a holistic business transformation,鈥� said Leila Romane, Managing Director, 51风流UK & Ireland. 鈥淭he real opportunity is to use AI to reimagine how companies operate, how people work, and how value is created for customers. When UK organisations take that broader, strategic approach to adopting the technology and embedding it throughout their business, the results will become tangible. We鈥檒l see faster innovation and stronger growth, which can only mean a more competitive economy.鈥�听

Shadow AI highlights the people gap听

Employees are enthusiastic adopters of the technology but 68% of organisations say their staff use unapproved AI tools – known as 鈥榮hadow AI鈥� – at least occasionally. Almost half (44%) of businesses have already seen data or IP exposure and 43% report security vulnerabilities as a result of shadow AI.听

This comes as 60% of companies admit staff have not completed comprehensive AI training, potentially leaving employees eager but ill-equipped to use AI responsibly. While 71% are beginning to reskill or upskill staff, progress remains inconsistent.听

鈥淎I investment must go hand in hand with people investment,鈥� added Leila Romane, Managing Director, 51风流UK & Ireland. 鈥淩ight now, employees are running ahead of their organisations, using AI tools because they see the opportunity, although they are not always aware of the risks involved. If we give them the training, sanctioned tools, and create safe opportunities for experimentation, that energy can become a real driver of transformation and growth.鈥澨�听

Marc Bourde, EMEA 51风流Alliance Leader at PwC UK鈥痵aid, 鈥淥rganisations need to create psychological safety around AI experimentation. Employees need to feel comfortable asking questions, reporting issues, and even making mistakes as they learn. The companies that will thrive are those that can balance innovation with governance, encouraging exploration while maintaining appropriate controls and ethical standards.”听听

UK businesses are already seeing value听

There are encouraging signs of UK businesses starting to realise value from AI, with 36% of UK businesses reporting significant improvement in decision-making, 34% in customer engagement, and 31% in time to value. These outcomes matter in a service-led economy, where knowledge and customer relationships drive growth.听

However, unless investment in AI is matched by clear strategy, strong data foundations and the right skills, there is a risk that enthusiasm will not turn into productivity growth to ensure the UK remains competitive.听

鈥淭oo often, AI adoption looks more like filling a shopping basket with tools, rather than building a strategy,鈥� said Katie King, Published Author & CEO of AI in Business. 鈥淭he companies seeing real value are the ones that are linking data, applications, and intelligence into one system. In marketing and sales, that means building end-to-end use cases rather than isolated experiments and connecting customer insight to delivery and results. Moving fast is important, but it must be strategic. The businesses doing this are already turning AI from a cost line into a genuine source of competitive advantage.鈥�听

Read the full report here:

Methodology听

51风流commissioned Oxford Economics, an independent research services provider, to script and host an online quantitative survey of respondents fielded between July and August 2025.听

The research is based on a representative sample of global businesses. The sample comprised of 1,600 senior executives across eight global markets, including 200 respondents from the United Kingdom. The sample was evenly distributed between midmarket organisations (500 鈥� 1,500 employees) and enterprises (1,500 or more). Respondents were qualified to ensure they were at least director level and above.听

[1]听Respondents were asked to provide financial estimates in USD. GBP figures are based on an exchange rate of 0.7381, using the Bank of England rate as of 1st September 2025.听

听

The post UK business investment in AI to rise by 40% on average over the next two years 鈥� but a long term strategy and people focus is needed to make it a success appeared first on 51风流UK News Center.

4 February – London, UK: 51风流today launches its Supercharging Growth with AI in the UK – a Pathway for High-Growth Businesses report, which considers the scale-up opportunities and challenges facing UK businesses in 2025.

Published as the UK accelerates efforts to position itself as a hub for global innovation and enterprise growth, SAP鈥檚 report shows that as many as 8-in-10 businesses are prioritising growth over improving customer experiences. In addition, over a third (37%) have suggested that they will be turning to technology to help them manage their spending and increase automation across their businesses.

Spotlighting the value of AI

AI is a recurring theme throughout SAP鈥檚 report as UK high-growth businesses indicate that it is critical to long-term growth, with data highlighting:

路 92% rank the adoption of standard AI applications as a high or medium priority in the next 12 months

路 A similar number (91%) are actively exploring the use of emerging applications like generative AI

路 39% are prioritising AI-led business automation this year

路 1-in-2 are actively investing in advanced analytics to refine their decision-making capabilities

The UK鈥檚 high-growth organisations have also highlighted AI鈥檚 role in addressing macro-barriers to growth, like supply chain issues. As many as 91% see closing supply chain gaps as a pressing priority and 39% rank supply chain disruptions as one of the top three business challenges in 2025. To that end, more than 1-in-3 (37%) are turning to AI and automation to help them weather economic uncertainty and build supply chain resilience.

“AI is revolutionising the renewable energy sector, driving smarter decisions and operational efficiency to support growth and resilience,” said Simon Duckett, Chief Digital Officer at Sonnedix, a global renewable energy producer and 51风流customer. “In a rapidly evolving market, AI’s predictive models and advanced analytics help us strengthen our supply chain, adapt to economic uncertainty, and seize new opportunities. By combining cutting-edge technology with human innovation, AI ensures we remain agile and prepared to scale and adapt to change sustainably.鈥�

Digital immaturity remains a barrier to growth

But digital immaturity, in terms of talent, data and infrastructure readiness, continues to hold back successful AI implementation and opportunities for growth.

SAP鈥檚 report shows that legacy technology was cited by 27% of UK high-growth organisations as a key barrier to scale, underscoring the difficulty of integrating cutting-edge solutions into outdated systems. Talent gaps further amplify the problem, with more than one third (34%) struggling to attract and retain professionals with the expertise needed to harness AI effectively. That鈥檚 why 40% now prioritise skills development as a cornerstone of their growth strategy.

Data continues to be highlighted as a key growth obstacle. As many as 1-in-3 indicate that insufficient datasets are hindering AI model training, while 34% point to poor data and limited planning tools as significant barriers to progress.

“Addressing barriers to growth, like digital immaturity, must be a priority for the UK鈥檚 high-growth organisations if they wish to reach their potential,鈥� said Wesley Doyle, Head of New Business, Corporate, 51风流UKI. 鈥淎s our report shows, many have identified AI as the key that unlocks business agility, resilience and efficiency, and enables innovation at scale. As we look ahead to 2025 and beyond, organisations that make bold moves in AI will position themselves to flourish in today鈥檚 data-driven economy and lead the way in shaping the UK鈥檚 growth agenda.”

Read the report here:

ENDS

About SAP

As鈥痑 global leader in enterprise applications and business AI, 51风流(NYSE:SAP)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organizations have trusted SAP鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥痺ww.sap.com.

The post 8-in-10 British businesses seek growth, powered by AI, but digital immaturity blocks progress appeared first on 51风流UK News Center.

WALLDORF, Germany 鈥� October 8, 2024 鈥� (NYSE: SAP) today unveiled groundbreaking AI innovations across a technology foundation that drives 87% of global commerce, putting its generative AI copilot Joule at the center of a new way of doing business. At its annual 51风流TechEd conference, 51风流announced powerful new capabilities that complement and extend Joule, including collaborative AI agents imbued with custom skills to complete complex cross-disciplinary tasks. Other innovations include the 51风流Knowledge Graph, a next-generation solution poised to help developers unlock the full value of 51风流data by connecting it with rich business context, and new tools to ensure developers can continue driving Business AI innovation.

鈥淪AP鈥檚 innovation drives real business outcomes, and today’s advancements help customers harness the power of AI, data and new development solutions to catalyze growth,鈥� said Muhammad Alam, member of the Executive Board of 51风流SE, 51风流Product Engineering. 鈥淒rawing on SAP鈥檚 unmatched business and technology expertise, the AI innovations we鈥檙e announcing at TechEd forge a new human-AI partnership to transform the landscape of modern business.鈥�

Supercharging Joule

On the eve of its first birthday, Joule marks a watershed in how business gets done. 51风流introduces collaborative AI agents to a copilot that truly speaks the language of business, expands Joule鈥檚 capabilities to support 80% of SAP鈥檚 most-used business tasks and embeds Joule more deeply within the company鈥檚 portfolio.

Collaborative multi-agent systems deploy specialized AI agents to tackle specific tasks and enable them to collaborate on intricate business workflows, adapting their strategies to meet shared objectives. 51风流is infusing Joule with multiple collaborative AI agents that will combine their unique expertise across business functions to collaboratively accomplish complex workflows. These AI agents enhance productivity by breaking down silos and freeing workers to concentrate on areas where human ingenuity thrives.

Two use cases debuted at TechEd showcase the agents鈥� transformative power:

• A dispute management use case employs autonomous AI agents to analyze and resolve dispute resolution scenarios including incorrect and missing invoices, unapplied credits and denied or duplicate payments.
• A financial accounting use case employs autonomous AI agents to streamline key financial processes by automating bill payments, invoice processing, and ledger updates while quickly addressing inconsistencies or errors.

Harnessing the Power of Data

SAP鈥檚 AI innovations also draw on the company鈥檚 unmatched business data expertise. The new 51风流Knowledge Graph solution, accessible through 51风流Datasphere and Joule in Q1 2025, will give users a deeper layer of business understanding by seamlessly mapping relationships and context across SAP’s vast data landscape, empowering organizations to make better decisions with their data. By offering ready-to-use relationships between business entities like purchase orders, invoices, and customers, the solution can significantly reduce the complexity of manual data modeling. 51风流Knowledge Graph grounds AI in SAP-specific business semantics, which reduces the risk of inaccurate or irrelevant results and makes it easier for organizations to build intelligent applications and leverage generative AI more effectively.

Empowering Developers

51风流also launched a swathe of innovations for developers to continue driving Business AI innovation. New generative AI developer capabilities such as code explanation and documentation search in 51风流Build, the company鈥檚 platform for extending its solutions, will reduce development time for Java and JavaScript developers. 51风流Build is also adding an Extensibility Wizard feature that will let developers access 51风流Build directly from 51风流S/4HANA Cloud Public Edition, simplifying the extension process. Meanwhile, ABAP developers and fusion teams will get seamless access to ABAP Cloud development tools from 51风流Build.

Finally, 51风流announced that it has already fulfilled its pledge to upskill 2 million people worldwide by 2025. Through its , the company has lowered the world鈥檚 digital skills gap through role-based certifications, free training materials, hands-on opportunities for developers, and more. 51风流continues to expand its growing portfolio of AI-related learning opportunities, including courses on generative AI, AI ethics, and SAP鈥檚 advanced AI tools and platforms.

Visit the 51风流News Center. Follow 51风流at .

About SAP
听As听a global leader in enterprise applications and business AI, 51风流(NYSE: SAP)听stands at the听nexus听of business and technology. For over 50 years, organizations have trusted SAP听to bring out their best by uniting business-critical听operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit听.

# # #

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2023 Annual Report on Form 20-F.

漏 2024 51风流SE. All rights reserved.
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The post 51风流Supercharges Copilot Joule with Collaborative Capabilities to Ignite Enterprise AI Revolution appeared first on 51风流UK News Center.

51风流Business AI is center stage听at听the show and top of听mind for听our customers.听These innovations are not just about technological excellence; they鈥檙e about delivering real-world results.

Our goal is to provide clear and meaningful value with AI. More than 27,000 customers are already experiencing the substantial impact of 51风流Business AI. For example, Team Liquid, a leader in the competitive esports and gaming world, saves approximately 10,000 hours per year on manual analysis. But we鈥檙e not stopping here. With 51风流Business AI, we are both changing how businesses operate and revolutionizing how users interact with 51风流software.

Generative AI copilot Joule is rapidly becoming the natural language interface across the portfolio as we continue to embed AI across 51风流applications at an accelerated pace. Our focus on advancing AI means that customers benefit from effective solutions that drive real-world results.

Sandra Voeller, CEO of Agilita AG, agrees. 鈥淯sing 51风流S/4HANA Cloud Public Edition and 51风流SuccessFactors with Joule copilot poises Agilita to redefine industry standards,鈥� she said. 鈥淭hese tools are not just innovations; they are our future 鈥� unlocking unprecedented business agility and intelligence. I鈥檓 thrilled for the transformative journey ahead.鈥�

We have also engaged our robust partner ecosystem with business AI to offer customers more choices to tackle their specific business needs. Over 60 ecosystem partners are working on more than 80 use cases built on AI Foundation on 51风流BTP, including the generative AI hub. This same foundation powers innovation for our development teams and customers, ensuring tailored enterprise-class AI solutions that address real business challenges and opportunities.

Dive into the latest AI capabilities and ecosystem innovations we are presenting this week at 51风流Sapphire, all aimed at delivering real-world results:

• Joule
• Human Resources
• Finance
• Supply Chain
• Procurement
• Sales, Services, Marketing, and Commerce
• IT and Platform
• Industries
• Breakthrough AI Innovations
• Responsible AI
• New Partnerships

New Business AI Capabilities and Ecosystem Innovations

Joule

Joule is transforming how users interact with 51风流business systems, making every touchpoint count and every task simpler. Business users can execute transactional tasks 90% faster and access 51风流Help Portal content 95% quicker without leaving their 51风流applications.

Since its听launch in September 2023, Joule has quickly become pervasive across the 51风流portfolio, streamlining operations, improving decision-making, and boosting efficiency across various business functions. Today, Joule is already embedded in HR, finance, ERP, sales, services, marketing, and commerce applications, transforming how employees, managers, accountants, field personnel, and front-office professionals work. By the end of this year, 80% of the most frequently performed transactions across 51风流business applications will be fully automated with Joule.

Joule is also integrated with multiple components of 51风流Business Technology Platform (51风流BTP), enhancing everything from application development to integration and data management. In the second half of this year, we plan to expand Joule鈥檚 reach to supply chain management, analytics, and planning solutions through integration with 51风流Ariba, various supply chain management solutions, and 51风流Analytics Cloud. Joule will also support several additional languages, including German, Spanish, French, and Portuguese. With a multilingual Joule integrated across the 51风流portfolio, businesses around the globe will be able to work faster and smarter and achieve better outcomes.

We are also enhancing Joule with additional capabilities to help the ecosystem streamline 51风流implementations. Joule will provide consultants with vital information through natural language interactions, drawing from insights in more than 200,000 pages of product documentation and knowledge shared by the 51风流community. Once rolled out to an ecosystem of more than 5 million consultants, this capability has the potential to save up to 600 million working hours per year. This is especially critical for supporting customers transitioning to 51风流S/4HANA Cloud as part of RISE with SAP, helping them accelerate implementations and save money.

The 51风流partner ecosystem is embracing AI innovations that accelerate customer value. 鈥淲e鈥檙e embracing Joule and Joule鈥檚 51风流Consulting capabilities to help our clients build the organizational agility needed to continuously transform with a generative AI-enabled digital core,鈥� shared Lan Guan, chief AI officer at Accenture.

This capability will be available later this year.

Human Resources

Transforming HR with AI creates dynamic, inclusive, and future-ready workplaces. With Joule integrated into the 51风流SuccessFactors Recruiting solution, hiring managers can create compelling, bias-free job descriptions 90% faster, significantly enhancing hiring efficiency and outcomes.

We have also expanded Joule capabilities across the 51风流SuccessFactors HCM suite to enhance the employee experience. Employees will soon be able to get instant answers to HR policy questions and complete HR processes using natural language. Joule鈥檚 advanced document grounding capabilities will enable comprehensive responses by accessing business documents in 51风流and third-party repositories such as Microsoft SharePoint.

A new generative AI writing assistant capability helps employees draft personalized and measurable performance goals, development plans, and feedback reports more effectively and consistently. This saves employees up to 30% of the time spent crafting written communications and reduces the time people managers spend defining individualized development goals by 60%.

Managers also benefit from AI-assisted person insights that summarize complex compensation data, make recommendations, and provide talking points for discussions with employees 鈥� saving time and improving retention rates. Similarly, recruitment becomes more productive with the new AI-assisted applicant screening capability, which helps identify the most promising candidates by matching skills extracted from resumes with those in job descriptions.

These AI-driven enhancements empower organizations to build a connected, data-driven, and employee-centric workforce, leading the way in HR innovation and efficiency.

Finance

With 51风流Business AI, we鈥檙e enhancing performance across a range of financial activities, from payments and expense management to financial close, invoice management, auditing, and forecasting.

For example, financial collection departments are leveraging generative AI in 51风流Enterprise Service Management to automate processes, analyze and summarize correspondence, prioritize urgent issues, and generate automated replies. These capabilities reduce costs by up to 70% and accelerate service requests by up to 30%, enhancing customer satisfaction.

Billing specialists are now using Joule integrated into 51风流Advanced Financial Closing to unlock unstructured content from inbound customer correspondence, improving the accuracy of risk determinations. Joule also generates summaries of project profitability, prioritizes projects for further analysis, and proposes actions for project improvement. Additionally, 51风流Fiori apps now feature Joule-enabled insights, allowing the copilot to summarize available data and produce visual data narratives.

Later this year, new generative AI capabilities in 51风流Advanced Financial Closing will automate error detections and root cause analysis, helping users quickly resolve common closing errors. With up to two hours saved per error remediation, customers will be able to accelerate closing times while lowering support and compliance costs. Financial controllers will be able to also take advantage of personalized video data stories, highlighting top projects based on key metrics such as recognized revenue, utilization rates, and margins. Collections specialists using 51风流Billing and Revenue Innovation Management will be able to mitigate risk of late customer payments by analyzing customer behavior and business correspondence to predict the likelihood of delayed payments.

Integrating AI into finance helps businesses streamline processes, reduce costs, and drive meaningful business outcomes.

Supply Chain

51风流Business AI is empowering companies to create risk-resilient and sustainable supply chains. By leveraging AI, customers can increase supply chain agility and efficiency.

For instance, generative AI-powered capabilities in 51风流Transportation Management will expedite freight verification and documentation, enabling companies to achieve up to 50% faster inbound delivery note processing and reduce truck idle time at the gate by 40%. The system will automatically extract, post, and check critical information from delivery notes, streamlining the validation of freight orders.

Joule will play a crucial role in enhancing supply chain management. Later this year, supply chain planners will benefit from integration with 51风流Integrated Business Planning for Supply Chain by getting detailed analyses of planning runs. Joule will identify the root causes of order delays and suggest corrective measures. Logistics providers will be able to use Joule to expedite transportation planning and the intake of goods in 51风流S/4HANA Supply Chain for transportation management, enhancing overall logistics efficiency.

For manufacturers, 51风流Business AI will significantly improve quality management. 51风流Quality Issue Resolution will allow users to address recurring issues faster by using AI to bundle similar quality incidents and identify effective problem-solving processes. Furthermore, AI in 51风流Asset Performance Management will aid technicians, inspectors, and managers in visually inspecting asset conditions. Images collected from visual inspections will be able to be easily annotated, displayed, and compiled into inspection alerts, facilitating timely and accurate maintenance decisions.

These advancements will make supply chain management more agile, efficient, and sustainable for customers.

Procurement

With 51风流Business AI, we鈥檙e transforming procurement into a proactive, data-informed, and agile operation.

For example, AI in 51风流Ariba Category Management allows procurement organizations to reduce the onboarding time for new category managers and accelerate category strategy and planning development by as much as 56%, improving operating margins and outcomes.

External Workforce
We have added new generative AI capabilities to the 51风流Fieldglass portfolio, enabling procurement departments to streamline the recruitment of external workers. Hiring managers can generate and maintain effective job descriptions faster, while project managers can deliver detailed statements of work more rapidly. This enables businesses to quickly identify and engage contractors with the right skills and qualifications. Job descriptions can be easily translated into 21 different languages, and a new resume-ranking capability can surface the most promising candidates, leading to as much as a 15% reduction in work orders. This flexibility allows customers to quickly react to fluctuating workloads and rapidly fill expertise gaps.

Buyer Journey
A new generative AI feature in the buying 360 capability for 51风流S/4HANA Cloud Public Edition will make procurement more intelligent, allowing buyers to bundle products and services into a single transaction. Users will be able to describe their purchasing needs using natural language, and the system will generate a recommended bundle of products and services ready for purchasing. This will save users considerable time spent searching catalogs for individual items while also enhancing the efficiency of the procurement process. These capabilities are planned for later this year.

Sourcing
By the end of the year, sourcing managers will be able to leverage intelligent product and supplier recommendations to create requests for proposals much faster with Joule integration in 51风流Ariba Sourcing . These recommendations will consider cost-effectiveness, carbon footprint impact, local compliance regulations, and past transactions, optimizing spend management performance.

Through these enhancements, 51风流Business AI is making spend management more efficient, responsive, and cost-effective.

Sales, Services, Marketing, and Commerce

51风流Business AI is revolutionizing sales, services, marketing, and commerce operations, significantly improving productivity and customer engagement. For instance, the 51风流CX AI Toolkit provides a comprehensive, configurable AI solution for e-commerce, marketing, sales, and service teams. These professionals can use it to streamline content creation tasks and analyze data from across the enterprise 鈥� with e-commerce teams experiencing productivity increases of 50%, larger average order values, and higher conversion rates.

Sales Productivity
New AI capabilities enhance the productivity of sales professionals using 51风流Sales Cloud. Sales teams can benefit from predictive forecasting, which predicts the likelihood of closing deals across the entire business portfolio. This gives chief revenue officers more comprehensive revenue forecasting, enabling better strategic decisions.

In addition, predictive recommendations will enhance sales efforts by suggesting the best people to involve in a deal and the most suitable products for each customer. This will eliminate manual extensive research on customer needs and preferences, allowing sales teams to focus on selling. AI account summaries and lead boosters will automatically generate detailed reports about sales prospects, combining company details, industry context, and relevant news. As such, we can reduce the manual effort needed for information gathering, giving salespeople more time to close deals.

Digital and User Experiences
Today, a generative AI tool builder already enables system administrators to create customized AI tools for business users leveraging data from 51风流Commerce Cloud, 51风流Sales Cloud, and 51风流Service Cloud solutions. These tools can help personalize content to meet specific customer experience needs.

By the end of this year, 51风流CX AI Toolkit will also introduce new AI features to enhance customer interactions. An AI shopping assistant will allow shoppers to ask questions using everyday conversational language and receive accurate product information and personalized product recommendations on sites powered by 51风流Commerce Cloud. This will enable consumers to find products faster and improve their overall shopping experience.

51风流CX AI Toolkit will make marketing and sales teams more productive. Later this year, a new image creation feature will allow business users to generate new product images for their 51风流Commerce Cloud catalog using natural language prompts, significantly reducing image production times. They will also benefit from an AI expert recommendations feature, which will identify experts within their organization who can provide needed answers and insights. Instead of wasting time browsing through emails and organizational charts, these professionals will be able to use natural language to express their needs and instantly find the right experts. This capability will be generally available later this year.

These advancements in 51风流Business AI are transforming sales, services, marketing, and commerce operations, making them more efficient, personalized, and successful.

IT and Platform

51风流Business AI embedded in 51风流BTP empowers IT professionals and business experts to extend 51风流solutions and drive faster, better decision-making throughout the enterprise while accelerating customers鈥� digital transformations.

For example, professional developers are leveraging generative AI capabilities in 51风流Build Code to accelerate application development by 30%. They can generate data models, services, and samples with a few simple prompts and use natural language to automate business logic and testing.

Application Development
Joule continues to increase developer productivity and simplify the extension of 51风流applications. Integration with ABAP Cloud will revolutionize the work of the 5 million-strong ABAP developer community, accelerating the development of extensions that interact with 51风流S/4HANA Cloud Public Edition, 51风流S/4HANA Cloud Private Edition, and 51风流BTP, ABAP environment. Trained on over 250 million lines of ABAP code, Joule will be able to outperform industry-leading general-purpose code assistants. We expect more than 10% efficiency increase, based on initial studies and benchmarking. Early adopters are using this innovation to generate ABAP business objects and will soon be able to complete and explain code and create unit tests. The first capabilities will become available later this year.

Joule continues to strengthen 51风流Build Code capabilities by enabling developers to use generative AI to quickly build 51风流Fiori front ends for 51风流S/4HANA Cloud, greatly simplifying clean-core extensions.

These advancements in 51风流Business AI are empowering IT professionals and business experts to innovate faster, streamline operations, and drive meaningful business outcomes.

Process Innovation
We are continuously strengthening 51风流BTP with new AI capabilities that accelerate process innovation. Joule integration with 51风流Build Process Automation empowers process experts to generate automation and workflows using natural language requests without IT intervention. Similarly, Joule integration with the 51风流Signavio portfolio enables users to leverage natural language requests to generate process models. By empowering users with varying levels of expertise to innovate, customers can accelerate time-to-value and free IT professionals to focus on more strategic tasks.

Process AI solutions from 51风流Signavio introduce a new collection of generative AI capabilities trained on a large language model (LLM) comprised of expert business process knowledge and more than 5,000 51风流best practices. Later this year, the process recommender feature will provide ready-to-use, AI-generated business process model recommendations and suggest the most influential measures to assess the performance of a business process. This will offer vital insights into streamlining operations and reducing overhead. A prompt-based process mining feature will automatically generate business-relevant charts and metrics in response to natural language requests for business insights, dramatically lowering the effort for business users who need answers to complex business questions.

Integration
System integration is foundational to the success of enterprise automation initiatives and effective ecosystem collaboration, but connecting heterogeneous systems inside and outside the enterprise is an onerous task. Later this year, developers will be able to take advantage of Joule integration with 51风流Integration Suite and use natural language to accelerate the design of integration flows across 51风流and third-party applications.

A new AI-powered anomaly detection capability will recommend remedial actions when API usage patterns or performance fall outside desired thresholds due to unusual errors, traffic surges, suspicious API access, or unusual latency. With performance insights and support for identifying causes and effects, administrators of complex technology landscapes will be able to act faster, achieving greater operational efficiency at a lower total cost of ownership.

Content Creation and Compliance
IT administrators, training managers, and content developers will be able to cut the time spent writing content by up to 20% with automatic content generation and enrichment in 51风流Enable Now. Customers use the digital adoption platform to improve the adoption, productivity, and efficiency of their software by providing in-application help and e-learning content to users. New generative AI capabilities will add to this value, enabling companies to free up resources for more critical tasks and accelerating knowledge transfer within organizations.

Compliance and IT professionals can leverage Joule for enhanced productivity and precision. Joule integration with the new regulatory change manager tool on 51风流BTP enables these professionals to evaluate numerous regulatory updates within the context of their business and 51风流solutions. With insights and quick answers on the typically more than 1,000 annual regulatory changes, users can save 70% of the time usually spent on understanding local and global regulations. The tool provides impact analysis across 51风流products and solutions, helping customers maintain compliance and seamlessly manage their day-to-day operations. Compliance and IT professionals can also use AI in localization as a self-service for 51风流S/4HANA Cloud to automate tasks such as payment format localization and form localization, reducing processes that once took days to just a few hours.

Administration
With Joule integrated in 51风流BTP cockpit, administrators can automate tasks and onboard new users more easily. They can search for information 95% faster and execute transactional tasks or navigation 90% more quickly. The business impact is substantial, as the cockpit helps these professionals manage resources, services, and security, monitor application metrics, and perform actions on cloud applications.

Redefining the capabilities of IT and platform management positions 51风流customers at the forefront of technological advancement and operational excellence.

Industries

51风流is delivering trusted AI and machine learning across industries to manage complexity, overcome challenges, and help customers modernize. AI-driven solutions empower businesses to streamline operations and focus on strategic outcomes, driving significant value in their respective fields.

Oil, Gas, and Energy, Agribusiness, and Metals and Mining
Commodities traders and business operators will soon be able to eliminate repetitive data entry tasks with 51风流S/4HANA for commodity management for physical contracts. With Joule, business operators will be able to create new commodities deals by simply describing the deal using conversational language. Planned for later this year, the capability will allow traders to focus more on producing better commercial outcomes for their clients rather than getting bogged down by administrative tasks.

Industrial Manufacturing
Sales engineers in the manufacturing sector will benefit from more precise product configuration recommendations for complex, configurable products through 51风流Intelligent Product Recommendation. By simply describing requirements in natural language, sales engineers can generate tailored recommendations that better meet customer needs. Generative AI services can analyze text from diverse sources, such as emails and notes captured in 51风流Customer Experience solutions or multi-page specification documents such as request for proposals or requests for quotations. 51风流Intelligent Product Recommendation also provides suggestions based on estimated parameters for lead times and CO₂听footprints, enhancing accuracy and efficiency of product configurations, and ultimately improving customer satisfaction and operational efficiency.

Public Sector and Higher Education
Later this year, Joule will be enhanced with budget and grant management business context for the public sector, higher education, and research industries. With this new context awareness, Joule will streamline and improve the user experience for these regulated industries, enabling users to navigate their financial systems more efficiently and make better strategic decisions. For example, 51风流S/4HANA users will be able to ask Joule for definitions, summaries, or how-to guidance, saving time and reducing the demand on IT departments. This enhancement will help government organizations and higher education institutions manage their budgets and grants more effectively, reducing extensive training typically required during financial system rollouts.

Breakthrough AI Innovations

51风流is pushing the boundaries of AI with the new 51风流Foundation Model for structured data, investing in this cutting-edge AI technology to unlock the value of generative AI technology advancements for structured business data. The goal is to deliver a foundation model that is business-centric by design, providing actionable, job-specific insights directly within 51风流applications customers use daily.

Traditional AI models require significant effort, expertise, and training data to handle specific tasks on structured data effectively. In contrast, we are developing 51风流Foundation Model to adapt to multiple use cases with minimal or no fine-tuning. Ultimately, we aim to bring the same transformative power to structured business data that LLMs have brought to text. While LLMs like GPT-4 excel with unstructured text and images, they struggle with the structured data typical in enterprises, often performing between 20 to 50% worse than narrow AI methods. 51风流Foundation Model will bridge this gap, focusing on structured business data to deliver more accurate predictions and insights while maintaining the versatility of foundation models.

Early benchmark tests are promising, showing 51风流Foundation Model outperforming narrow AI models by up to 15% on customer datasets after a quick fine-tuning round. This superior performance, combined with its deep understanding of complex business processes, promises to enable businesses to reap the rewards of AI faster and more efficiently.

With 51风流Foundation Model, we aim to set a new standard for AI in the business domain, transforming how enterprises leverage data to achieve remarkable outcomes.听.

Responsible AI

At SAP, innovation goes hand in hand with responsibility. We are committed to ensuring that AI technologies are not only innovative but also ethical, secure, and sustainable. The strategic use of business data is integral to the success of AI, and by leveraging business data responsibly, we not only enhance the capabilities of AI solutions but also improve outcomes for customers.

51风流remains firm in its commitment to prioritize data privacy and security as it releases new AI capabilities. The same rigorous standards that govern all 51风流product development extend to AI offerings. Strong security, product, and data privacy protocols are applied to help ensure AI solutions are developed responsibly, with all AI use cases reviewed by an AI ethics committee.

Building on the fundamental dedication to responsible AI that we started back in 2018, this year, 51风流is proud to further the commitment by affirming the 10 guiding principles of the UNESCO Recommendation on the听. These principles cover proportionality, safety, fairness, sustainability, privacy, human oversight, transparency, responsibility, awareness, and multi-stakeholder collaboration, ensuring that AI solutions respect human rights and contribute to sustainable development.

In line with this commitment, sustainability is a key pillar of SAP鈥檚 corporate strategy. We are determined to harness the benefits of AI while minimizing its energy footprint and helping customers manage theirs. For example, a new AI-enabled capability in 51风流Sustainability Footprint Management enhances the accuracy and speed of carbon footprint calculations through automated, intelligent emission factor mapping recommendations, reducing manual effort and improving precision.

By integrating responsible AI practices into innovations, we continue to drive meaningful and sustainable business outcomes for customers.

New AI Partnerships

The vast 51风流partner ecosystem is fully engaged with 51风流Business AI. Leading up to and at 51风流Sapphire, we have announced groundbreaking new and expanded partnerships to accelerate AI adoption across business processes:

• Accenture: Accenture and 51风流are听helping clients transform听business models, processes, and customer and employee experiences while realizing value through data and AI. This year at 51风流Sapphire, Accenture is announcing its plans to embrace the consulting capability for Joule and ABAP code generation in compressed cloud ERP transformations. Additionally, Accenture and 51风流are teaming on 51风流Signavio and 51风流LeanIX solutions to help customers with insights, governance, and other capabilities to achieve their transformation outcomes.
• Apple:We are听deepening听 our partnership with Apple to revolutionize the boardroom with AI听and spatial computing. By integrating Apple Vision Pro with听business applications from SAP,听users can听create听an infinite听enterprise workspace, and听navigate tasks using听their eyes, hands, and voice. 51风流has launched apps like 51风流Mobile Start and 51风流Analytics Cloud,听giving users the ability to create a spatial boardroom to visualize their entire enterprise.听Now, with 51风流Build Code, customers can easily bring their 51风流apps to Vision Pro, iPhone, iPad, and Apple Watch.听51风流is also leveraging the power of Apple鈥檚 Neural Engine to run 51风流AI workloads securely and privately on Apple devices, supercharged by 51风流BTP.
• Amazon Web Services (AWS):听AWS and SAP听announced an expanded, strategic collaboration听to transform modern cloud ERP experiences and help enterprises drive new capabilities and efficiencies with generative AI. Together, 51风流and AWS are striving to make it easier for customers to adopt RISE with 51风流on AWS, to improve the performance and efficiency of 51风流workloads running in the cloud, and to embed generative AI into an enterprise鈥檚 entire portfolio of business-critical applications.
• Boston Consulting Group (BCG): BCG听, which recommends opportunities to maximize transformation investments using 51风流Signavio and 51风流LeanIX solutions. The offering allows companies to navigate continuous change and prioritizes ways to onboard AI-based innovations.
• Google Cloud: We have听听better predict and mitigate supply chain risk. The expanded partnership begins by enabling marketing and sales departments to understand the impact of their campaigns on product sales, thus increasing forecast accuracy. This is achieved by integrating Joule and 51风流Integrated Business Planning for Supply Chain with Google鈥檚 Gemini AI assistant and Google Cloud Cortex Framework鈥檚 Data Foundation. By capturing previously hard-to-detect demand signals, companies can react faster and make more informed, agile decisions in a dynamic global market.
• Meta: We are听expanding our partnership with Meta听by integrating Meta鈥檚 Llama 2 and Llama 3 models into the generative AI hub within 51风流AI Core as part of our business AI strategy. This integration will allow customers to create dashboards based on rich content with Llama鈥檚 qualitative conversational outputs and explore use cases built with Meta Llama 3. The wide range of capabilities offered by Meta Llama 3 will enable users to get assistance with key activities, including the auto-generation of custom scripts to extend dashboards, and the delivery of the most accurate scripts directly in 51风流Analytics Cloud.
• McKinsey & Company: McKinsey has听. Value Finder rapidly analyzes and prioritizes thousands of potential process optimization opportunities for clients 鈥� using a proprietary McKinsey and 51风流technology portfolio with generative AI 鈥� to capture measurable productivity, growth, and asset efficiency benefits enabled by 51风流S/4HANA transformations.
• Mistral AI:听51风流will听add new LLMs from Mistral AI, a global company headquartered in Paris specializing in generative AI, to its growing corpus of world-class AI models in generative AI hub. This addition to 51风流AI Core will make it easier to build generative AI use cases for 51风流applications.
• NVIDIA:听We are听听for next-generation business operations. ABAP developer capabilities and consulting capability in Joule will take advantage of the NVIDIA AI Enterprise software platform, including NVIDIA NIM inference microservices. NVIDIA NeMo Retriever, a collection of generative AI microservices, will connect AI applications with proprietary data, improving the accuracy and relevance of AI responses. We are also integrating NVIDIA Omniverse Cloud APIs into 51风流Intelligent Product Recommendation, enabling salespeople to visualize 3D products via digital twins in real time. This integration optimizes the sales process for complex products, helping customers make more informed decisions faster than ever.

To learn more about how 51风流Business AI delivers real-world results, visit the听.

Philipp Herzig is chief artificial intelligence officer of SAP.

The post SAP’s New AI Innovations and Partnerships Deliver Real-World Results appeared first on 51风流UK News Center.

And it all starts with value and elevating IT for the AI era with a strong and secure digital core. This includes emphasis on adopting ready-to-scale AI models, a modern data foundation, and a flexible AI architecture that supports the use of multiple foundation models to future-proof organizations from the evolution of technology and model changes.

According to听, 40% of C-suite leaders believe their organization will fully scale generative AI enterprise-wide in six to 12 months. Currently organizations are scaling generative AI in select business areas either extensively (56%) or in a limited way (nearly 30%). Only 10% say they have scaled generative AI with extensive adoption across their entire enterprise, and just 13% are 鈥渆xtremely confident鈥� they have the right data strategy and core digital capabilities in place to effectively leverage generative AI.

That鈥檚 why organizations are increasingly turning to 51风流and its partners to help them completely transform their business, and why 51风流and Accenture are working together to help their customers make 51风流Business AI and data their number one competitive advantage.

Accenture Embraces 51风流Business AI to Advance Business Outcomes

By Marc-Oliver Klein and Stephanie Guimbellot

51风流and Accenture have been collaborating and working with customers on technology evolution for over 40 years, using their unique strengths to help industries transform and lead in the market.

As AI is integrated into business applications, it is unleashing new levels of productivity and creativity while forging a path to the future that is different and faster than any previous technology wave.

For many clients, 2023 was a year of experimentation with generative AI. In 2024, we鈥檙e focusing on helping clients realize value at scale by going after the business potential in enterprise data with AI, strengthening digital core with embedded AI capabilities, enhancing business functions with AI insights, and accelerating revenue growth with 51风流Business AI offerings like Joule, generative AI hub, 51风流Datasphere, and 51风流HANA Cloud vector engine.

鈥淚n partnership with 51风流and its customers, we鈥檙e emphasizing must-dos for the C-suite,鈥� said Lan Guan, chief AI officer at Accenture. 鈥淭hat includes leading with value, investing in a digital core, nurturing talent, practicing responsible AI, and committing to continuous reinvention. This is how you capitalize on AI鈥檚 inflection moment strategically.鈥�

And with Joule, business process reinvention and change adoption in cloud ERP just got easier through new capabilities to boost IT and business user experiences. Accenture plans to embrace the consulting capability for Joule and ABAP code generation in compressed cloud ERP transformations and will collaborate on the consulting capability for Joule with a team of AI experts and prompt designers to facilitate relevant user responses aligned with 51风流industry best practices and clean core strategies.

鈥淥ur ecosystem plays a critical role in helping our customers adopt 51风流Business AI to get immediate value from these exciting new technologies and solutions,鈥� said 51风流Chief AI Officer Philipp Herzig. 鈥淲e very much value our long-standing partnership with Accenture. They have long been an important partner in the industry for bringing innovation to our joint customers, now also by activating SAP鈥檚 embedded AI capabilities, including Joule, and building customer use cases on 51风流Business Technology Platform with 51风流AI Core and generative AI hub. I look forward to our continued collaboration and the outcomes that generative AI will deliver in both business transformations and operations for our customers.鈥�

Accenture is already working on various use cases that leverage 51风流Business AI offerings, and the company continues to take an early leadership position in 51风流Business AI.

• Accenture鈥檚听, an 51风流2024 Innovation award winner, uses 51风流AI core and large language models (LLMs) to deliver untapped financial value in financial ledgers and transactions. It is helping Accenture business and finance leaders reduce decision-making time by 15%, reduce financial narrative efforts by 60%, and mitigate risks with real-time financial data insights, including 13,000+ user alerts per month.
• Accenture鈥檚听听uses AI models to enable intelligent, responsive, and risk-resilient supply chains to help clients manage disruptions, identify improvements, and resolve issues. The nerve center uses SAP鈥檚 generative AI hub and 51风流Business Technology Platform, which connects to an LLM fully integrated with 51风流S/4HANA Cloud, 51风流Integrated Business Planning, and 51风流Intelligent Asset Management.

Accenture is also evolving its assets and platforms including GenWizard, SynOpps, and AI Navigator for Enterprise to help clients move to cloud ERP faster and achieve earlier business outcomes.

Make Decisions Easier with 51风流Business Transformation Solutions and Large Process Models

By Hartmut Poppinga and Jos茅 Mor谩n Moya

51风流and Accenture are teaming on 51风流Signavio and 51风流LeanIX solutions to help customers with the quantitative insights they need to get alignment and buy-in on cloud ERP and the foundation to tap into the full value of generative AI.

The combined power of 51风流and Accenture is helping customers examine business processes at every level of the organization, establish what works, discard what doesn鈥檛 and use their own data to create a business case and measure success and value over time. 51风流is helping with foundational implementation and Accenture teams are providing analysis, insights, advisory and process modeling. This collaboration is significantly reducing the time it takes clients to complete current state and gap analysis to get to value faster.

鈥淭he long-standing partnership between Accenture and 51风流is characterized by delivering successful transformation outcomes to our mutual customers,鈥� said Mani Pirouz, chief business officer of 51风流Signavio and LeanIX. 鈥淭hrough our joint offerings we help companies become agile, resilient, and intelligent enterprises. 51风流Signavio plays a crucial role in transformations by providing insights, collaboration, governance, and execution capabilities for continuous process improvements. These allow companies to unlock business value above and beyond their technical road maps.鈥�

51风流and Accenture鈥檚 focus is grounded in a value-led method, cloud ERP business case, and road map that takes a holistic approach to an organization鈥檚 full value chain and helps customers:

• Understand the potential to reinvent the value chain and develop end-to-end capabilities powered by generative AI and new ways of working
• Be value-led in every business capability chosen to reinvent with generative AI
• Identify strategic bets where the technology creates differentiated sources of value that cannot be easily captured by competitors
• Reorient the organization from siloed functions to end-to-end business capabilities and decision-making through a unified data architecture and cross-functional teams

鈥淐ombining Accenture鈥檚 deep industry expertise with 51风流solutions helps clients define and realize value in a systematic way,鈥� said Caspar Borggreve, senior managing director and lead of Accenture 51风流Business Group. 鈥淭his is about shifting the focus from siloed use cases to a holistic look at industry value chains to prioritize investments, achieve efficiencies, benefit from generative AI, and scale competitiveness.鈥�

Learn more about听.

The post 51风流and Accenture Collaborate on Getting to Value Faster with 51风流Business AI appeared first on 51风流UK News Center.