51风流Workflow Management Archives | 51风流News Center /tags/sap-workflow-management/ Company & Customer Stories | Press Room Mon, 30 Sep 2024 14:50:36 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 Create, Automate, and Scale with Low-Code/No-Code Innovations /2022/05/low-code-no-code-innovations-create-automate-scale/ Tue, 10 May 2022 13:12:26 +0000 /?p=196263 Today鈥檚 rapidly changing market requirements put businesses under increased pressure to adapt and stay competitive. The rising demand for cloud solutions, a growing talent gap, and the expectation to do more with less while ensuring security and compliance continue to strain the capacity of development teams.

To address this challenge, 51风流has been investing in that improve overall developer efficiency, enable more employees to automate tedious tasks, and create applications that simplify work in a compliant and secure fashion 鈥 all of this without needing to write a single line of code.

We are excited to announce several new capabilities in our low-code/no-code portfolio today at 51风流Sapphire.

51风流AppGyver Now Part of 51风流Service Cloud

is a no-code application development platform that enables developers of all skill levels to create enterprise-ready applications with drag-and-drop simplicity.

With the integration of 51风流AppGyver in , all 51风流Service Cloud users can create custom applications to extend functionality without needing to write code. For example, 51风流Service Cloud users can visually create apps for service agents that allow them to serve their customers better by connecting and acting on data from other systems such as 51风流S/4HANA. This way, the service agent can log into 51风流Service Cloud to find out what equipment the customer is using, see a list of compatible spare parts, and view inventory in 51风流S/4HANA without leaving 51风流Service Cloud. In addition, users can also use the 51风流Fiori design system, which provides templates, tools, and guidelines to create beautiful mobile and web apps.

Screenshot: Custom service agent application
Example of a custom service agent application created with 51风流AppGyver and 51风流Service Cloud integration. Click to enlarge.

Create No-Code Business Logic Using Visual Cloud Functions

Turning an idea into an app used to require extensive development skills. 51风流AppGyver already offers developers a no-code tool to build the front end of an app. In the next few months, we plan to add additional cloud-powered capabilities that will allow all 51风流AppGyver users to visually create cloud-hosted data models and serverless application logic without any code.

With the entire backend process also visual, 51风流AppGyver users will no longer need to leave the no-code environment to build fully functional and scalable enterprise-grade applications. For more information about the current and future capabilities of 51风流AppGyver, see the .

Visually build cloud-hosted data models and serverless business logic without leaving the no-code environment.

is an example of a customer that used 51风流AppGyver to accelerate application development and built multiple applications for the entire manufacturing process, all deeply integrated with its manufacturing systems.

鈥淪peed of innovation is of great importance to us,鈥 said Tuomo Lehtim盲ki, CEO of Verge Motorcycles. 鈥淲ith 51风流AppGyver, we were able to develop and integrate a custom, highly flexible system to orchestrate our entire manufacturing process in just a few months 鈥 all without having to write a line of code. The apps provide real-time insights into our operations and help us make decisions faster.鈥

Simplify Collaboration Between Business and Development Teams

Earlier this year, 51风流announced the general availability of , which combines workflow management and robotic process automation into a single no-code drag-and-drop solution. It enables companies of all sizes to create workflows, automate repetitive or manual tasks, and simplify and improve business processes.

New 51风流Process Automation capabilities make it even easier for business and development teams to collaborate while helping ensure security and governance. Professional developers can develop advanced processes and business logic and create reusable sub-flows that can be made available to business users. Business users can leverage these sub-flows and create sophisticated workflows and automation in a visual, no-code fashion in compliance with IT requirements. More information about recent and upcoming functionality can be found in and .

51风流Process Automation is now also available in the free tier of 51风流Business Technology Platform. .

New Learning Resources to Get Started

To support the need for accelerated app development, we have introduced an . The certification is aimed at non-technical users with little to no experience writing code. It acknowledges skills built in the to understand fundamental concepts and gain technical know-how for application development.

We are also introducing a free series of , which will be delivered by 51风流partners in small learning environments to support one-on-one attention.

For more:

  • Visit
  • Join
  • Explore the 补苍诲听 areas of sap.com
  • Learn through and the

Bharat Sandhu is senior vice president of Application Development, Automation, and AI at SAP.

]]>
AI at SAP: The Path to the Intelligent Enterprise /2022/03/ai-at-sap-path-to-intelligent-enterprise/ Thu, 03 Mar 2022 11:15:40 +0000 /?p=195045 Is unlocking your smartphone with facial recognition the ultimate convenience or simply a curse? It鈥檚 a question anyone who has set up a new smartphone is likely to have asked themselves. Artificial intelligence (AI) not only makes life easier for consumers, it has also become a mainstay of many enterprise applications.

For SAP, AI plays a key role in empowering its customers to become intelligent enterprises. The main motivation of implementing artificial intelligence is to support people 鈥 freeing them from mundane, repetitive tasks and thus giving them more time to employ human skills, such as creativity and empathy.

But whether in business or the personal realm, there are ethical issues that need to be addressed. 51风流first defined guidelines for using artificial intelligence in 2018 to ensure that ethical issues and conflicts are considered in the development of new services and use cases from the very beginning. And the , which applies to all employees, came into force in January 2022.

In addition, a committee of experts and an external advisory council also review questionable cases on a regular basis. Facial recognition was already an item for discussion here. For example, an AI service within an industry solution was intended to identify people and warn them if they entered a danger zone in production 鈥 which is a good thing, in principle. However, the same technology could be used by an unjust regime to identify and monitor its citizens, for example, and this usage contradicts the principles of ethics policies at SAP. This technology was never implemented.

Ethical Guidelines for AI at SAP

In 2018, 51风流was the first European technology company to develop its own guidelines for artificial intelligence and create an external advisory council for its ethical use.

SAP鈥檚 guiding principles for the use of artificial intelligence are:

  1. We are driven by our values.
  2. We design for people.
  3. We enable businesses beyond bias.
  4. We strive for transparency and integrity in all that we do.
  5. We uphold quality and safety standards.
  6. We place data protection and privacy at our core.
  7. We engage with the wider societal challenges of AI.

The came into force in January 2022. It defines minimum ethical group-wide standards for the development, deployment, use, and sale of AI systems by SAP. It also describes the requirements of the business processes at 51风流that involve artificial intelligence and assigns clear responsibilities. In addition, a practical handbook on the ethical use of artificial intelligence has been produced for employees and partners, in which they can find role-based instructions for use, contact persons, and specific use cases.

With these guidelines, 51风流is a step ahead of legislation, which also sees a need for action regarding ethical AI. 51风流works on the corresponding expert committees. In April 2021, for example, the European Commission submitted a stating 鈥淎I should be a tool for people and be a force for good in society with the ultimate aim of increasing human well-being. Rules for AI […] should therefore be human centric, so that people can trust that the technology is used in a way that is safe and compliant with the law, including the respect of fundamental rights.鈥

Key Technology for the Intelligent Enterprise

Analysts estimate that the global market for artificial intelligence in software grew by 20%-22% from 2021 to 2022. Forrester predicts that revenue in this software market will grow by 39% from 2021 to 2025. Clearly, artificial intelligence is a true megatrend. 51风流recognized this potential several years ago and intends to become a leading provider of enterprise AI for key technologies.

The company invested in its artificial intelligence business unit, which is led by Dr. Feiyu Xu, a researcher and experienced AI expert. Potential multipliers here include the company鈥檚 strong market position, access to the business data needed to train the AI, and profound knowledge of business processes in all industries. 51风流is focusing on embedded AI: services that are part of an industry solution and work in the background to support users. 51风流also offers individual artificial intelligence microservices 鈥 51风流AI Business Services 鈥 as well as AI infrastructure and tools 鈥 51风流AI Core and 51风流AI Launchpad 鈥 with which SAP鈥檚 business units, partners, and customers can implement their own artificial intelligence projects.

鈥淐ustomers expect the solutions they buy from us to be intelligent by design,鈥 says Jana Wuerth, product management expert in the AI unit. 鈥淚n the best case, end users don鈥檛 even notice that the solution contains AI components, but only that it works well and makes their work easier.鈥 So far, several hundred use cases have been developed in many different business areas. Customers include Hewlett Packard Enterprise, Dulux, Mitsui, and D枚hler, as well as many midmarket companies. Customers know that these services work best when experts use real customer data to train and test them. That鈥檚 why more and more customers are making the data from their systems available for development 鈥 under strict data privacy criteria. 鈥淲e are happy that so many customers are sharing their data with us, because it helps us make their applications even more efficient,鈥 says Dr. Xu, SVP and global head of Artificial Intelligence at SAP.

AI Created on an Assembly Line

The key to making this happen is the close collaboration between lines of business and AI technology teams. The 51风流collaboration model 鈥淎I Factory鈥 equips applications with AI like on an assembly line. With this approach, 51风流can provide focused solutions, delivering ready-to-run artificial intelligence and other services as a one-stop shop that customers can use simply, efficiently, and uniformly.

The team is currently working with its line of business colleagues on several use cases for order automation. For example, customers who have not yet automated their orders, but instead receive them as PDF files, used to have to enter the data in their system manually. An AI service can now extract the necessary information from the PDF and create a PO automatically. A planned future addition is a service that supplements missing information autonomously by reading it from the order history. This could involve the order type, plant, or route, for example. If information was missing, employees used to have to inquire with their contact person; this step has been largely eliminated. Depending on the quality of the input data, the accuracy of some of these services is nearly 90%. As a result, manual processing or review is only needed for a small number of orders.

Another AI service from 51风流makes personalized recommendations possible, as consumers are familiar with from online shopping. They are also used for SAP鈥檚 internal course offerings in its HR development software 51风流SuccessFactors solutions, with employees receiving relevant training offers based on their business role and the courses they have already completed.

Intelligence in 51风流Process Automation combines features of the 51风流Workflow Management service and 51风流Intelligent Robotic Process Automation with a powerful, intuitive, no-code development environment. This allows users who have little experience in software development to design, change, and improve their own workflows and business applications. In addition, embedded AI supports the business processes, making them smarter and more efficient.

One solution for the circular economy is 51风流Returnable Packaging Management. When it comes to returnable packaging, such as shipping pallets, heterogenous data systems have made it difficult for the different players in the supply chain to collaborate. The AI solution, which builds on 51风流Business Technology Platform, now helps integrate the different back-end systems.

Myriad Possibilities

The healthcare line of business is currently exploring an AI service for hospital billing. As background, the German legislature made the subsequent correction of bills more difficult at the start of 2022, which makes it essential for healthcare providers to issue correct bills in the first place. If an employee in the billing department enters 鈥渁ppendectomy,鈥 for example, the system automatically proposes line items that are typically involved in this type of treatment, such as specific medications and services. This can not only simplify and speed up the billing process, but also can prevent the creation of incomplete or erroneous bills.

Many more use cases for artificial intelligence are imaginable in the future. Integrated AI in an industry solution could predict interruptions in the supply chain, for example, because it has been trained with real data and can identify patterns that resulted in bottlenecks in the past. Companies could also use AI in the future to avoid procuring products produced with child labor because the procurement solution has been trained to identify such risks in the supply chain at an early juncture and search for alternatives.

Expert Q&A

Dr. Sean Kask, AI strategy officer at SAP, shares his point of view on some frequently asked questions about AI.

Q: In which area do you see the greatest potential for AI in 51风流solutions?
A:
Users of all 51风流solutions should benefit from the possibilities enabled by AI: automation of business processes and repetitive tasks, natural human-machine interaction, and the enhancement of human cognition such as optimization of complex problems like planning. Processes and tasks that involve high-volume repetitive tasks, Big Data, and complex optimizations are especially ripe for AI-driven transformation, but even SMEs without much data or any data scientists can benefit, such as the capability to automatically create leads by scanning a business card in 51风流Business ByDesign.

What does the future of intelligent enterprise resource planning (ERP) solutions look like? Where will 51风流be in five or 10 years?
Market expectations are clear: AI embedded in enterprise applications will be table stakes; without it, 51风流will not be able to sell software. SAP, as the world鈥檚 largest business applications provider, must play a central role in the democratization and industrialization of artificial intelligence. This means 51风流customers benefit from AI out of the box, power users can configure AI functionality (rather than start complex custom data science projects), and AI developers can extend business processes using AI services designed for specific business problems. We already began this journey. For example, 51风流Concur users don鈥檛 need to manually type in invoices; 51风流Workflow users can set up AI-powered GRC (governance, risk and compliance) approvals; and developers can add artificial intelligence to optimize legacy ERP systems with the same enterprise-grade AI services embedded in 51风流standard software. Take, as an example, a chemicals company that automates sales order creation with the Data Attribute Recommendation service.

What ethical issues is the AI team dealing with? How do the AI guidelines help with decision-making?
It is critical that our customers trust SAP鈥檚 ability to develop and apply AI in a responsible and ethical way. 51风流formalized our recently when the Executive Board of 51风流SE and Works Council signed off on the , which establishes a governance structure including guidelines, an AI ethics office, and a steering committee to review artificial intelligence use cases. This drives our portfolio decisions and the evaluation of proposed use cases on topics. These may range from how to approach facial AI to product user experience (UX) standards for explainable AI.

]]>
51风流Process Automation: Accelerate Automation with a New No-Code Experience /2022/02/sap-process-automation-no-code-experience/ Mon, 14 Feb 2022 15:00:45 +0000 /?p=194608 51风流Process Automation — a simpler way to enhance business efficiency and agility with confidence — is now generally available, providing a powerful new tool for businesses looking to create value faster.

, 51风流Process Automation combines the capabilities of 51风流Workflow Management and 51风流Intelligent Robotic Process Automation in an easy-to-use, no-code experience powered by artificial intelligence (AI).

The new solution enables organizations of all sizes to:

  • Simplify automation with visual drag-and-drop tools and industry-specific content
  • Automate faster with business context in a unified AI-powered workflow management and robotic process automation solution
  • Manage processes and automations with confidence on a trusted, enterprise grade, multi-cloud platform

Here鈥檚 a closer look at why process automation is in demand, how it helps modern businesses to create value, and how customers can take advantage of this cutting-edge technology.

The Need for Process Automation Continues to Grow

鈥淕aining value by focusing on process automation continues to be a key driver for businesses that need to drive down their operating costs or speed up cycle times,鈥 according to Maureen Fleming, program vice president, Intelligent Process Automation Market Research and Advisory Service at IDC. 鈥淥rganizations are thinking about upskilling business users to become more proficient in using process automation tools for both their own and their team鈥檚 productivity efforts, enabled by a next generation of intelligent process automation solutions combining low-code task and workflow automation with AI decision support, intelligent document processing, and process mining.鈥

Customers like Stadtwerke Gelsenkirchen are already realizing benefits from 51风流Process Automation. This offering allows employees to engage in business-critical activities that create value, rather than being trapped in routine tasks.

鈥51风流Process Automation will support many 51风流customers in digitalizing their paper-based processes and optimizing transparency and cycle time,” said Stefan Schmidtke, 51风流Application Manager at Stadtwerke Gelsenkirchen. 鈥淚ntegrating it with other 51风流solutions offers the possibility for employees to get rid of repetitive tasks so that they can focus on higher value topics.鈥

Build with Simplicity

51风流Process Automation simplifies process automation with visual drag-and-drop tools and pre-built industry-specific content. Business users can now build workflows as well as automate tasks and decisions with ease and, if needed, collaborate with development teams to meet all their automation needs.

To jump-start projects, users can select from a quickly growing library of more than 340 pre-built process flows, forms, business rules, dashboards, and bot automations across applications, lines of business, and industries. For example, 51风流S/4HANA content is available for more than 100 automation scenarios in the finance, manufacturing, sales, services, sourcing and procurement, and supply chain lines of business. 51风流SuccessFactors and 51风流Ariba software development kits (SDKs) provide predefined activities to easily automate key tasks in these applications, augmented by SDKs for popular office productivity tools for desktop automation. All of this is readily available in a dedicated store accessible directly from 51风流Process Automation.

51风流Process Automation screenshot: Adding Automation
Build using intuitive drag-and-drop capabilities.

Automate Faster

51风流Process Automation enables organizations to automate faster by giving users easy access to workflow management, task, and decision automation capabilities in a single tool. Built-in AI capabilities enable users to make their processes more intelligent by leveraging machine learning for decision assistance, , and more.

The solution provides native integration with 51风流applications and connectivity to non-51风流applications to enable automation of complex workflows spanning multiple applications and lines of business.

51风流Process Automation screenshot: store
Get started faster with predefined automation content.

Operate Confidently

With 51风流Process Automation, organizations can manage their processes and automations confidently on the cloud of choice while interoperating with their existing infrastructure. IT departments can empower business users to build process workflows, automations, and decision models while safeguarding operations with centralized governance, testing, and monitoring capabilities.

To help ensure compliance and automate processes in a scalable and reliable fashion, the service is designed to meet stringent enterprise-class SLAs, compliance, and privacy regulations.

51风流Process Automation screenshot: process visibility
Manage all processes and automations in one place.

How to Get Started with 51风流Process Automation

51风流Process Automation will soon be available to try free of charge on the free tier model for 51风流Business Technology Platform (51风流BTP). to be among the first to gain hands-on experience. To learn more, please read 鈥,鈥 by Sebastian Schroetel, or watch the keynote of season two of our hyperautomation community series: .

We recommend existing 51风流Workflow Management or 51风流Intelligent Robotic Process Automation customers move to 51风流Process Automation and benefit from a no-code development experience, additional workflow management and task automation capabilities, as well as access to a growing number of new pre-built content.


Bhagat Nainani is senior vice president of Product Development at SAP.

]]>
Digital Process Automation: Kicking Off a New Generation of Operating Models /2022/01/digital-process-automation-kicking-off-a-new-generation-of-operating-models/ Wed, 05 Jan 2022 13:15:51 +0000 /?p=193592 More and more, we鈥檙e living in a culture of digital innovation and experimentation 鈥 and digital process automation represents the latest domain of experimentation. For 51风流partners, this is an opportunity to address every conceivable area of need 鈥 from job roles to customer experiences and business processes 鈥 with 51风流Business Technology Platform.

The concept of process automation may not be new, but it鈥檚 now fueling a wide assortment of business scenarios that go beyond simple processes, tasks, and workflows. Companies are now digitalizing their operations 鈥 reaching into their vendor networks, business partners, and customers 鈥 to address organizational needs more holistically and strategically.

At SAP, many of our partners are using 听(51风流BTP) to help customers take advantage of this trend to build applications that drive revenue growth. By embedding modern automation capabilities in line-of-business systems, they can improve information usability and process efficiency with automation capabilities such as verification workflows, approval processes, content integration, or the retirement of outdated materials and inventory.

These examples are only a small glimpse into the automation use cases that 51风流BTP can support. Through its operational layer, the platform provides a portfolio of low-code development tools and prebuilt content that can enable our partners and their customers to drive critical improvements with automation.

Setting the Foundation for Performance Improvement

When first considering automation, most organizations often think about their processes. Why? To increase their operational efficiency, make better decisions, improve performance and customer satisfaction, and, better yet, allow employees to focus on more strategic work.

51风流BTP supports this entry into the automation world by providing , empowering users with a low-code and no-code platform, workflow capabilities, robotic process automation (RPA), and machine learning. Our customers can transform their business safely and predictably with proven methodologies for project and process governance and a simulation engine that evaluates the impact of change.

With these capabilities, organizations can adopt a range of use cases. For example, has automated job requisitioning, streamlined processes for requesting and approving time off, and accelerated role authorization, registration, and authentication. In return, the energy market powerhouse realized 50% time savings on plant inspections and 10 times faster data entry for job requisitions.

Meanwhile, companies such as have offloaded rule-based tasks, including the checking, classification, and processing of thousands of documents. This approach freed up employees to focus on nonroutine activities that help maximize business value and improve customer experiences.

Cultivating a Portal That Unifies Work Experiences

When using legacy workflows or out-of-date portals, maintaining a cohesive operation of multiple departments, suppliers, partners, and service providers can be difficult. But 51风流BTP can help companies overcome that challenge by providing quick and intuitive mobile access to essential functions, documentation, and resources 鈥 everything a business needs to support organizational processes and strengthen information management company-wide.

The platform delivers an expanding set of services that enable customers and partners to maximize the value of existing 51风流applications 鈥 combining access to external data and systems through integration. Our partners can then leverage their expertise and knowledge to extend those digital assets to develop capabilities that, for example, introduce automation into complex processes and workflows and connect internal and external stakeholders.

By pulling all these innovations together into a user-friendly portal, the entire business can collaborate and access information anytime and anywhere and use that intelligence to take decisive action on risks and opportunities. Administrative processes and workflows are further simplified with a streamlined user interface, while systems and data are kept secure with authentication.

By adopting this use case for 51风流BTP, food exporter teamed up with 51风流partner Bourne Digital Pty. Ltd. to extend existing systems and enhance its grower蝉鈥 portal.

Inspiring Lasting Connections Between People and Business

On a journey to modernization, most companies choose to overhaul their aging legacy systems, cumbersome processes, and paper-based reporting to improve operational efficiency so they can adapt quickly to changing market conditions.

One approach that many customers follow is migrating to听听and implementing the听听service and the听听solution, all of which are part of 51风流BTP. With the help of a partner, customers can embed analytics capabilities into existing business applications and establish enterprise-wide governance to help optimize the management of general ledgers, revenue, and expenses. Then, they can quickly transform their enterprise resource planning (ERP) data to automate tasks such as financial and management reporting.

The benefits of system automation can quickly add up as individual process efficiencies are combined, resulting in reduced administration and reporting times, consolidation of financial results, and elimination of manual processes. Business planners can also leverage strategic dashboards generated by 51风流Analytics Cloud to gain near-real-time insights into critical performance indicators. Additionally, with the inclusion of 51风流S/4HANA Cloud, they can analyze scenarios, create forecasts, and predict future growth.

Emulating the above path, and its software partner Bluetree Pty. Ltd. automated financial and management reporting, streamlined data-driven decision-making, and delivered a superior user experience.

Improving the Customer Experience from Lead to Order

Automating lead-to-order processes is particularly interesting to companies that characterized their customer experiences with fast response times, little to no fulfillment errors, and inventory accuracy. Yet, even more compelling is the opportunity to enhance order visibility, efficiency, and integration from early marketing touchpoints to deal closure and beyond 鈥 accelerating customer loyalty and fueling profitable business growth.

51风流customers can adopt this use-case scenario with a听听鈥 developed and maintained by one of our partners, IBM. The package spans multiple solutions such as 51风流S/4HANA Cloud and the , which spans sales automation and configure, price, and quote (CPQ) solutions.

Similar chatbot-enabled scenarios enable organizations to benefit from the automatic and rapid dissemination of relevant sales intelligence, price optimizations, and a real-time outlook into sales and pipeline performance. Furthermore, they can create lead and CPQ processes integrated with customer self-services, providing a collaborative customer experience beginning with the first interaction.

Taking Business Intelligence to the Next Level

The more companies digitally transform, the more agile, efficient, and innovative they expect to be. And of course, they see digital process automation as a critical milestone in their journey to becoming an intelligent enterprise.

But this form of digitalization is much more than automating basic processes and workflows. It also expands existing systems and data and adapts them to meet new regulatory requirements, innovative business functions, emerging customer expectations, and more.

By using 51风流BTP as their unified and open platform for innovation, partners can help customers increase their business agility while adapting and responding to changing requirements and conditions. Furthermore, the addition of intelligent automation can boost customer satisfaction as new efficiencies are gained through the redirection of resources toward higher-value activities and the reinvention of workflows that enable a continuous stream of process improvements.

Most importantly, our partners and customers are supported by the business, industry, and technical knowledge of a global ecosystem.听Together, with 51风流BTP and our enablement services, they can optimize the use of our back-end technology and understand our application life cycle and road map 鈥 all with a focus on shaping their unique vision of an intelligent enterprise.

To learn more about how 51风流partners are helping businesses succeed with a unified technology platform,听explore my other articles. If you鈥檙e interested in software partnership opportunities with SAP, check out听. If you鈥檙e already a partner, check out these exciting initiatives: 听补苍诲听.


Jagdish Sahasrabudhe is CTO of Global Partner Organization at SAP.

]]>
51风流Now Provides a Unified Low-Code/No-Code Offering /2021/11/sap-now-provides-unified-low-code-no-code-offering/ Tue, 16 Nov 2021 16:01:23 +0000 /?p=191887 51风流Business Technology Platform (51风流BTP) allows our customers to achieve business agility, specifically with the help of our new unified low-code/no-code offering. With our low-code and no-code capabilities, we enable everyone to deliver innovation faster and confidently across all lines of business and industries.

51风流provides:

  • An integrated suite of end-to-end business applications to run your business across all industries and lines of business
  • A comprehensive business-centric platform, with a unified programming model and unified design system, bringing IT and business together to modernize processes and enable rapid innovation 鈥 now

The low-code/no-code offering services in 51风流BTP empower IT and citizen developers alike to quickly build enterprise-ready apps, automations, workflows, and chatbots no matter their skill level or coding expertise. Our customers can build enterprise apps fast with SAP鈥檚 unified development experience and an ever-growing array of pre-built business content for any line of business, all natively integrated with your 51风流applications.

Examples include to automate tasks in any line of business 鈥 be it finance, sourcing and procurement, manufacturing, sales, and services 鈥 and almost for the 51风流Workflow Management service.

Another example is 51风流SuccessFactors Work Zone, which offers a prepackaged experience specifically to address the needs of HR organizations based on 51风流Work Zone, with additional functionality such as workflow and mobile services. It has been recognized recently as a Top HR Product by and the . Additionally, 51风流Business Application Studio comes with pre-built components, wizards, and sample apps.

51风流unifies the developer experience with low-code and no-code enhancements on 51风流BTP to help:

  • Maximize speed and agility and reduce total cost of ownership (TCO) through accelerated delivery
  • Bridge the gap and increase adoption through co-development between business and IT
  • Enhance return on investment (ROI) by leveraging existing investments through seamless integrations
  • Accelerate time to value by implementing best practices with pre-built content packages

Our low-code/no-code offering covers three areas:

Diagram explaining the new low-code/no-code offeringFor process automation, we offer 51风流Workflow Management and 51风流Intelligent RPA, enabling citizen developers to easily build workflows and to automate tasks. On top of that, 51风流Process Automation can bring no-code process automation to the next level. 51风流Process Automation is currently available for co-innovation partners, with general availability planned for the first quarter of 2022.

For low-code/no-code application composition, we launched 51风流AppGyver and new functionalities in 51风流Business Application Studio to enable the entire developer continuum to accelerate application development. 51风流AppGyver allows citizen developers to build highly sophisticated standalone applications or extensions without writing a single line of code. With 51风流Business Application Studio, we also deliver a simplified application development journey to the professional developer with a low-code perspective.

In the area of digital experience, we are offering 51风流Work Zone, 51风流Launchpad, and 51风流Mobile Start to help drive employee productivity and make newly built apps available to everyone in the company.

What Else Is New at 51风流TechEd?

Let鈥檚 go into some specifics for each of the areas in our new unified low-code/no-code offering:

  • 51风流Business Application Studio has seen a dramatic improvement in development productivity through the low-code/no-code experience now available.
  • We鈥檝e also fully integrated the acquisition in the no-code space. 51风流AppGyver is now part of CPEA, available to all our customers as well as planned through the free tier model in the first quarter of 2022.
  • We鈥檝e made significant improvements in our SAPUI5 technology performance, which can be of immediate benefit to 51风流S/4HANA and any other 51风流product built on top of the technology within 51风流BTP.
  • Launching 51风流Process Automation brings an elevated user experience for citizen automation in a no-code development environment. To make citizen developers fully productive, the new solution provides end-to-end automation capabilities leveraging advanced workflow management and embedded RPA functionality in a simple drag-and-drop user interface.
  • Last but not least, we鈥檝e delivered artificial intelligence (AI) into our workflow engine, so that the AI system monitors the context with which you approve or not on a given workflow, building up the relevant models of your approval process flow. Your workflow becomes more and more intelligent over time, out of the box.

I invite you to attend 51风流TechEd sessions to learn more about our low-code/no-code offering and how 51风流BTP is now accessible to anyone. You鈥檒l find a selection of personally recommended sessions below. Let鈥檚 explore together how 51风流BTP can help you rapidly integrate, automate, and extend business processes for security and performance at scale across your organization.

Recommended Sessions

Michael Weingartner is president of 51风流Business Technology Platform Core at SAP.

]]>
Low-Code/No-Code Development and Citizen Automation: The Future of Enterprise Resilience /2021/03/low-code-no-code-development-citizen-automation-enterprise-resilience/ Mon, 22 Mar 2021 12:15:20 +0000 /?p=183911 It鈥檚 been a long time since developers have hand-coded听everything from scratch.I remember being an IT systems engineer at the Hasso Plattner Institute in 2007 — things were very different than they are today.听

Since then,听the听demand for听professional听developer talent has continued to growfaster than the world can educate them. In part to deal with this听challenge, technology听developers听have increasingly composed听software by听working with libraries and the like, rather than rewriting the same code over and over.听Working this way saves time and gives more agility.

Today,听the latest progression of this trend can be found in thelowcode and nocode听(LCNC)听solutions for application development,听extensibility services,听experience management, and end-to-end process automation.

COVID-19is considered an听accelerant for digital process automationit is, of course — but听the听space was already听rapidly developing.LCNC solutions听that听empower more employees to digitize and automate their work听offer听a pathway to听greater enterprise resilience.听The听pandemic brings听the benefits听of such agility听into stark contrast,听further propelling adoption.Take听robotic process automation (RPA)听for example, where听Gartnerpredicts 鈥.*

The听goal of these听technologiesis to allocate human resources more intelligently and to听empower听the end user — the professional developer as well as the听citizen developer — to focus on more valuable work听while听taking听control of digitizing and automating their听processes.听LCNC is faster, more efficient, and frees up professional developer time for more complex activities, like security and big migration/integration projects.听Most importantly,听LCNC听and automation technology听build systemic resiliency and responsiveness into the daily functioning of a large organization,while fostering compliance and governance,听with defined workflows and clear responsibilities.

Graphic: 51风流BTP value drivers and challenges
Click to enlarge

As听large companiesaim听to听become more听future-proof,听they see LCNC听补苍诲听automation platforms听as听an听immediate听opportunity on the听horizon.听Gartner听indicates听that听.鈥

Low-code application development platforms (LCAPs) mainly provide tools and services to听easily set up and configure processes and workflows, whereas automation platforms enable companies to easily automate recurring manual work. This听begins听with听the conversion of听paper-based processes into digitized workflows then leads听to the seamless combination of digital workers with human-led processes.

With decades of听process听knowledge听across industries 补苍诲听lines of听business, 51风流is well-positioned to provide the expertise and tooling needed by our customers to advance听automation with听LCNC digital transformation.听

We听are听firmly established听with听听(SAP听BTP)andcitizen automation听products听for Business Process Improvement听such as听听补苍诲听.听And听we havefurther听extended听our competitiveness with听therecent acquisitions听ofSignavio听补苍诲听AppGyver.

SignaviostrengthensSAP鈥檚听ability to keep the promiseto support customers in their digital transformations by offering听a holistic听approach and technology听in the听business听process听intelligence space.听Signavio听enhances听existing capabilities and听allows听us to听provide standardized process KPIs, broad benchmarking data, process mining,听customer journey mapping,听user behavior mining,and customer experience analysis. We can听give users a complete view of every business process听and recommend how to solve identified issues听and听drive change efficiently.

AppGyveris听a听pioneering听no-code development platform听with a strong developer communitythat听complements both SAP鈥檚听own as well as our听partner蝉鈥听offerings for听citizen听developers. The cloud-based builder for creating web and mobile apps is extremely simple yet immensely powerful; users can visually craft logic flows of any complexity, access native device capabilities, and connect to 51风流data and services (and any听additional听third-party APIs) via听OData and other听REST API integrations.

Further听to that,听SAP听has听already听been听partnering with听Mendix听to offer a low-code development platform,听streamlining听and simplifying development for professional developers.听Mendix听补苍诲听AppGyver听enhance SAP听BTP听with full flexibility and capabilities that allow business users to build web and mobile applications, from lowcode to听nocode.听

With these additions to ourstrong听portfolio,听SAP听BTP听is in a unique position to help听many听customers听implement digital transformation for end-to-end process automation.听For example,听听was able to achieve significant productivity gains 补苍诲听improved forecast planning through different initiatives leveraging听51风流Business Technology Platform, in particular 51风流Workflow Management and听51风流Intelligent听RPA.Standardization resulted in听better听decision-making,听补苍诲听the use of听more granular trend analysis resulted in a 25% reduction of G&A expenses.

Looking to the future, the landscape is changing but听the demand for professional developers remains high and growing.听Companies听continue听to evolve on their mission for greater听speed and agility, with a听particular听eye on听their听citizen developers听as听the听next major agents听for听expanding digital听capabilities.听The breadth of the SAP听technology听portfolio, our process knowledge听across all lines of business,听and the high-value data running through 51风流systems听translate into听solutions for our users 补苍诲听measurable听outcomes听for our customers.听

As we create a unified, business-centric, and open platform with a marketplace for the Intelligent Enterprise, customers, partners, and cloud users can count on 51风流for future-proofed听resilience.


Juergen Mueller is CTO and a member of the Executive Board of 51风流SE.
.

]]>