And this week, as I join many of the world鈥檚 business and political leaders at the World Economic Forum in Davos, Switzerland, I have never been more certain that people and technology will continue to be the essential resources for achieving these objectives and all of the (UN SDGs).

Humanity is entering one of its most transformative phases ever. OECD estimates, however, warn of a . Research shows that there could be a . One-third of all jobs worldwide may be transformed by technology in the next decade. The world鈥檚 young people will need a strong digital foundation to meet the challenges of the future.

Tech Skills Shortage

51风流technology will be at the center of much of the world鈥檚 transformation and the pursuit of the UN SDGs. While many companies and government agencies are introducing the new generation of 51风流software, we see a corresponding, clear need to add more 51风流technical specialists to the workforce.

For this reason, we are making major commitments to building 51风流software skills across the workforce. I am proud to say that, in addition to the open online courses that are available on the platform, 51风流recently rolled out an expanded repertoire of free, open content on the site for anyone who wishes to earn 51风流credentials. We invite and encourage people to join our business ecosystem of existing 51风流technical specialists.

Training is now available in a variety of formats, for free, to
anyone who wishes to earn 51风流specialist credentials

Getting the 51风流Skills

51风流has made a commitment to flexibility, inclusion, creativity, and reducing the barriers to entry for 51风流technical training.

We know that today鈥檚 learners want more than traditional classroom training. They also want virtual, experiential, peer-to-peer, and self-paced learning experiences. That is why 51风流training is available in a variety of formats. Our approach is to place the learner at the center of their own learning experience through high-quality digital learning, expert-led instruction, microlearning, and podcasts.

Here are some resources that are available now.

• 51风流Learning: We recently more than doubled the free content on this platform.
• Student Zone: This new resource through 51风流Learning is available to any student, anywhere, globally. It provides access to to prepare for a career in the 51风流ecosystem. Students in Africa and the Asia-Pacific region are already pursuing through Student Zone in collaboration with .
• : Free, expert-led learning options for 51风流experts or beginners.

Success Stories

51风流already interacts with more than 650,000 active learners every year on our learning platforms.

One of our success stories comes from , an independent, nonprofit organization. NS2 Serves provides U.S. military service members with a three-month, free 51风流training curriculum to support their transitions to civilian careers. Training also includes non-technical skills, such as communication and public speaking. There is a 99% job placement rate for graduates of this program.

The benefits of IT credential-building include greater career opportunities and earning potential, as well as increased professional confidence and job satisfaction. 51风流training offerings are also a superb resource for companies that need to adopt technology domains, such as computational infrastructure and platform services, security, storage, database, digital workplace, and IT automation.

Achieving the UN SDGs will require great 51风流technology and people skilled in implementing it. I am thrilled to see the growth of SAP鈥檚 learning platforms and the that we believe will encourage and attract new SAP-credentialed specialists.

I can鈥檛 wait to see how our platforms and programs will give people the skills they need to accelerate digital transformation today and for future generations.

Sabine Bendiek is chief people and operating officer and a member of the Executive Board of 51风流SE.

Networked systems, analytics for decision-making, and modern infrastructures form the IT foundation of an intelligent enterprise. , which is already empowering global organizations such as Pfeiffer and the NBA, is more than the technical implementation of 51风流S/4HANA and the move to the cloud. It places equal importance on transforming existing business processes for the digital age and developing completely new ones. After all, innovation is the basis of tomorrow’s business models. And any transformation must pay close attention to a third aspect: people.

With the courage to change and the knowledge of new processes and tasks, project teams and end users determine the success of transformations. That鈥檚 why change management and employee training are key for efforts.

Basic learning opportunities for the transition to the new digital world are already included:

• 51风流experts gain access to e-learning, learning communities, training systems, and regular updates via included 51风流Learning Hub licenses.
• Users learn how to use the software within the application via a Web assistant, which features a content library of free standard guided tours, documentation, and tutorials.

Sascha Thiery, head of Deutsche Telekom’s 51风流S/4HANA Academy, also sees the relevance of further training. The academy plays a decisive role in ensuring that Europe’s largest mobile communications provider maintains its own “innovation leadership in the digital market,” as Thiery puts it. “Due to digital transformation and the resulting technological changes, there is a huge need for retraining all skill roles,” Thiery said.

Those who want to fully prepare their teams should also take advantage of additional offers.

Ensuring Acceptance for Change and Adoption of Solutions

The first question is: how can we motivate all employees for the transformation project right from the start? After all, teams that have been working together for years are accustomed to their existing workflows and tools.

The holistic approach of 51风流Training and Adoption can help with as well as training. Starting with a change impact assessment and a training needs analysis, 51风流experts first examine the specific status and options for action. To put it simply, the goal is to transparently communicate the course of the project and the benefits of the new solutions and processes to everyone involved so that they can see their concrete personal advantages.

However, in order to also change practices after the transformation and to use the full potential of the new solutions, more than motivation and ownership of the project is needed. All users must be familiar with the capabilities of the new software that are relevant to them and be able to use them confidently. A well-thought-out training strategy can therefore increase the success of a RISE with 51风流project many times over. In combination with change management, it turns employees into agents of change.

Moving to Continuous Learning

51风流Training and Adoption can support companies in creating and implementing an individual training strategy. At the beginning of the project, 51风流experts focus on training the project members. Employees acquire the latest 51风流knowledge firsthand and practice directly on training systems that support knowledge transfer. Even in-depth content is quickly internalized during the exchange with trainers and other learners.

In the Intelligent Enterprise, processes and software functions are constantly evolving. Because of this, every skill and every piece of knowledge has a shorter half-life than before. Continuous learning is correspondingly important. A cloud-based learning platform like makes this possible. Whether they choose from online courses that interest them or through the software that automatically suggests learning depending on their role 鈥� employees continue their educational flexibly at their own pace and on their own time. Last year, for example, Porsche subsidiary MHP used 51风流Learning Hub to alone.

The guides can help you find the right courses among the extensive training options. The visualized recommendations illustrate the best-practice learning path to mastering a solution, subdivided by specialist area and industry. Among the many 51风流Learning Journey guides on RISE with SAP, there is now also one specifically for .

Another option for efficient training for RISE with 51风流is , with separate programs for RISE with 51风流S/4HANA Cloud. Here, participants can benefit from the advantages of different learning methods and flexibly prepare for their RISE with 51风流projects in a blended learning approach. They can combine virtual 51风流Learning Class courses, which are moderated and guided by 51风流instructors, with self-study via 51风流Learning Hub and conclude with 51风流consultant certification.

For end users, formalized training with standard 51风流content is okay, but not the most efficient method. With the Web assistant service, employees can receive immediate support for their questions directly in their 51风流applications. This includes interactive documentation, embedded learning programs, and guided tours providing answers in the flow of work. A wide range of learning content on 51风流S/4HANA and other solutions is available and is constantly being expanded by SAP. With the help of , companies can adapt the existing content or create new content and thus individually design the continuous training of their team.

“RISE with 51风流is a complete package; in addition to software and services, learning for experts and users is also integrated,” explains Guido Gr眉ne, head of 51风流Training and Adoption, Central and Eastern Europe. Customers and partners keep reporting back on how crucial this is. “These topics are sometimes forgotten, but they are critical to success,” he added.

In a new open51风流course, you will learn the prerequisites for a successful business transformation to the cloud, how the technical migration works, and on which methods and concepts an intelligent enterprise is based. .

Regular updates on 51风流training and certifications can also be found in the . Also, visit for more information and discussion with experts.

Thomas Jenewein is a business development manager for 51风流Training and Adoption.

Entire industries are repositioning themselves on their journey to meet the demand for different approaches to business that did not exist before. Technologies such as artificial intelligence (AI) are also fundamentally and increasingly changing the processes. The software for business transformation is being implemented under the leadership of the CIO, sometimes at a rapid pace.

However, the software is ultimately and primarily used by employees who were not involved in the selection process. Many of these employees and managers initially stick to their usual processes and are concerned about what changes an implementation of something such as 51风流S/4HANA will concretely mean for their everyday lives. It鈥檚 a human reaction, of course, but one whose consequences are often underestimated because work runs less efficiently, more errors can occur, and sometimes even shadow IT is created.

The Human Factor in Change Management

Oliver Kohnke emphasizes the importance of the human component in the change process. As Global Director of at 51风流Learning Services, he also recommends supporting change management digitally 鈥� through virtual workshops or semi-automated surveys and evaluations. He shares two lessons: in IT change projects, especially in the cloud world, we see less degrees of freedom than in other change projects. Efficiency and humanity should not be mutually exclusive.

It’s not just the IT experts who need to understand the new applications 鈥� it’s the entire management team and employees, according to Dr. Torben Mauch, head of Change Management at 51风流partner Nagarro ES. He knows from experience that a business transformation is only an IT project at first glance. “Thinking in terms of departments and old processes is often a major obstacle,” says Mauch in the EducationNewscast podcast. Change management, he says, needs to do much more than just explain the purpose of an 51风流implementation. It should get employees excited about the shared journey, actively involve them in shaping the new processes, and take concerns seriously as well as work to resolve them.

Change affects an organization鈥檚 people as well as the organization itself. 51风流calls this organizational change management. Ideally, it begins with a change assessment. In the planning phase of the implementation project, interviews and workshops with the most important project participants determine how the organizational structures, roles, and responsibilities within the company already fit with the vision. The next step is evaluating the people affected by the transformation and to what extent change management processes and competencies are in place.

Crisp Communication and a Shared Future

Change agents are then called upon to realize the change management concept. They represent their respective areas in the company, come together in a change network, and exchange and reflect on information about the necessary changes at regular intervals. At least that’s how it went at Evonik, where the chemical company’s migration affected about 15,000 users. “Because of this, we appointed coordinators from various business units and brought them to the table alongside representatives from communications,” explains Vali Maria Bluma, transformation office lead for Operations Excellence at Evonik. “With such a large undertaking, it is important to create clarity on the topic.”

Bluma鈥檚 recommendation from this experience is to communicate all important innovations concisely and precisely using figures, data, and facts. This includes how many employees in which regions will be affected. The change agents become liaisons between the management level and the respective departments and are available as contacts and multipliers for both parties.

Division managers often take on the role of a change agent. Anne Charlotte Luchtenveld, head of Talent and Development at Sch眉lke & Mayr, is a case in point. She manages the HR transformation of the disinfectant manufacturer. She sees herself as a strategist, coach, and project manager all in one. “The most important component of a successful IT project is a well-positioned interdisciplinary team that is intrinsically motivated and given the necessary decision-making power and creative freedom,” says Luchtenveld. This clear structure leads to long-term success, she adds.

“If the employer empowers the team and trusts them to work independently, employees are shown enormous appreciation. This has a positive effect on the working atmosphere and encourages employees,” explains Luchtenveld.

Connect Training with Digital Transformation

Anyone who manages people is familiar with the “can-may-will” model. Employees can only fully exploit their potential if they have the necessary skills, if the use of their competencies is actually welcomed and encouraged, and if they are motivated. Change management aims to ensure that employees are able and willing to do so. The ability requires a flexible training strategy. 51风流Training and Adoption has developed a holistic approach that works to involve and empower employees equally.

Furthermore, it is important that a transformation is seen as more than just a one-off activity, but as a continuous learning journey. Guido Schlief, head of 51风流Services Middle and Eastern Europe, agrees that employees should always have access to information on software updates, new learning material, and background information in order to best meet the latest requirements.

Employees embrace the new software because they recognize not only the benefits for the company, but also for their own work, resulting in adoption and acceptance. They transform from mere users and become “allies,” drivers of change.

And that, in turn, increases the added value of the implementation.

To gain knowledge from industry thought leaders and 51风流customers on why focusing on transformation, training, and how to manage them both are key, .

The EducationNewscast podcast provides more inspiration and best practices around change management and training. The above quotes were originally in German. However, you can find English-only channels including all episodes .

Thomas Jenewein is business development manager for 51风流Training and Adoption.

Now there is, with the right certification. Certification is a marker of foundational knowledge and continued learning. So when a candidate comes to you with a respected, up-to-date technology certification, you can trust that they are among the best at what they do.

Win the Competition for Top Talent

As the cloud becomes increasingly pervasive, more partners are looking for talented consultants who are certified and willing to stay current on this new and evolving technology. This makes for a significantly more competitive talent market. On top of that, candidates and employees have more needs and demands than ever.

It鈥檚 never been harder to find and retain the right talent. Certification equips you with the tools needed to win the ongoing war for talent in two ways: hiring highly qualified employees and enhancing your existing workforce.

Find Top Talent

Certification provides at-a-glance insight into which candidates are highly skilled and motivated. For example, to receive a certification in 51风流solutions, a candidate must pass a rigorous and comprehensive exam from SAP. Unlike a physician or certified accountant, technology experts do not need certification to practice in their field, so a technology certification speaks volumes about those who have received it. The certification says that a candidate has gone out of their way to educate themselves on the latest in 51风流technology.

Create Your Own Top Talent

You may have some of the best in the business working for your company, but if they aren鈥檛 certified, how can your customers know your employees are a cut above the rest? Customers today increasingly look for certifications. This reassures them that your business can provide the up-to-date expertise they need. This is because up-to-date certification requires continuous learning to pass the latest exam.

On top of that, customers are looking toward the cloud to solve their greatest business challenges and enable their digital transformations. Customers like cloud-based solutions because developers are constantly updating these solutions to meet customers鈥� needs. But this means that your business must do more to stay on top of these changes as cloud technology evolves.

When your peers say that experience is what matters most when choosing a new job candidate, think twice. The basis for that experience 鈥� especially if it is cloud technology 鈥� is changing. A candidate who has recently taken an online exam and received a certification from a reputable certification organization has proven that they are committed to advancing their own knowledge and skills and staying current with the latest in technology.

Sharpen Your Competitive Edge

The partner edition of 51风流Learning Hub provides the tools, learning content, and practice your employees need to receive certifications from the 51风流Global Certification program and to stay current. When a candidate or employee has access to 51风流Global Certification and the partner edition of 51风流Learning Hub, this means that they are:

• Equipped with the latest digital learning content to stay current, available 24×7
• Up to date with comprehensive knowledge of 51风流technologies, including cloud solutions from SAP
• Offered access to two certification exams
• Empowered to take 鈥渙ne-attempt鈥� certification exams, a new offering that enables consultants to take an exam once and as needed
• Dedicated to a professional journey of self-improvement and enablement
• Motivated to learn more about technology

Drive Business Success with Validated 51风流Solution Skills

Certified experts in 51风流solution skills can help your business perform better. Differentiate yourself with a skilled and trusted workforce that delivers valued outcomes. Increase efficiency and enhance customer satisfaction with up-to-date solution expertise. Certification affirms your experts鈥� knowledge and the fact that they are current on the latest in technology, which can boost your reputation.

Today, there is more reason than ever for your employees to take and pass an 51风流Global Certification online exam. The 51风流PartnerEdge site will soon go live with a new and improved version of , which matches 51风流customers with partners that are prepared to meet their technology needs.

All 51风流partners will need to reenter their business information in the partner finder, and we have included new fields to help our customers and partners connect. The number of consultants who have earned certifications through the 51风流Global Certification program, as well as their area of certification, will be listed.

Get your business ready with a competitive differentiation through 51风流Global Certification. You can help your employees receive their certification and stay current with the partner edition of 51风流Learning Hub.

Find out more about the partner edition of 51风流Learning Hub and the benefits of 51风流Global Certification at .

51风流is committed to setting individuals and teams up for success by creating opportunities to develop and hone new capabilities and ways of thinking. As part of this mission, we鈥檝e expanded , a service designed to help customers get enabled on innovation frameworks and mindsets and apply these to build an internal culture around innovative and agility.

Empowering New Ways of Thinking

Available for companies of all sizes and from all industries, 51风流Innovate to Win is an innovation enablement and coaching service that helps companies to tackle their individual business challenges. We piloted the program in the Middle East and North Africa region, and have now expanded to support enterprises around the globe with virtual, in-person, and hybrid format options.

The customized service enables teams within organizations to adopt Design Thinking 鈥� defined by as a human-centered, iterative, team-based mindset that leads to breakthrough innovations 鈥� and to build digital prototypes using 51风流technologies. It also uniquely includes Business Model Innovation, Blue Ocean strategy, positive psychology, and creative coaching.

The standard program is delivered in seven different modules over the course of six weeks. With an emphasis on learning by doing, users complete field work in between each module to apply their learnings. This culminates in the final module when they then pitch the concepts they鈥檝e developed to be utilized in real-world situations. 51风流also creates a 鈥渕aturity assessment,鈥� or checklist, to help teams stay on track to achieve their objectives.

Supporting IT and Business Professionals 聽

51风流Innovate to Win is also designed for different types of professionals. First, the programming can be geared to people specializing in IT who want to collaborate more efficiently with the business side of an organization. With 51风流Innovate to Win, IT professionals are better equipped to communicate with different kinds of teams and move from conversations centered on tech requirements to those focused on outcomes.

On the other hand, business professionals can leverage 51风流Innovate to Win to build digital skills and IT-inspired mindsets. In doing so, both business and IT teams can speak the same language to foster an innovation culture across the broader company.

Propelling Future Success

As the described, to achieve learning goals, there is now a greater focus on developing growth mindsets and capabilities, rather than role-specific training. With the coaching from 51风流Innovate to Win, teams are prepared 鈥� and empowered 鈥� to creatively explore solutions to unique business challenges that arise down the line.

We continue to see customers benefit from a personalized 51风流Innovate to Win curriculum. Vicky Hasioti, 51风流Innovate to Win program director, noted: 鈥淭hrough 51风流Innovate to Win, we have already supported our customers to create more than 250 low-fidelity prototypes for new solutions and road maps in an effort to solve business challenges and improve their companies鈥� business models.鈥�

In one example, in the United Arab Emirates, Dubai Future Foundation utilized 51风流Innovate to Win in a series of workshops. Yaqoob Al-Zaabi from the Strategy Department at Dubai Future Foundation said, 鈥淚t鈥檚 been a surprisingly great experience! It really helped me think in ways that I have never thought before. It also gave me a sense of self-confidence to express myself and give feedback. The content was very clear and everything had a practical aspect and purpose which gave me actionable skills that I can take with me into my job.”

With the expansion of 51风流Innovate to Win, 51风流will support more customers around the world in their journeys to cultivate thriving innovation cultures that ultimately generate greater value for stakeholders in the future.

Q: In your article for the World Economic Forum, you discuss the importance of connecting business strategy to workforce skills. Can you share what this looks like and why it鈥檚 so essential?

A: Every company plots out its business strategy. But how often does it think about how this relates and aligns with its people strategy and strategic workforce planning and skill building?

For example, if our strategy is to use to make our products smarter, we must simultaneously be asking ourselves how we can on the required skills to drive this vision.

Skill training shouldn鈥檛 be an afterthought. Instead, by connecting skills and strategy from the very beginning, companies can proactively adapt and more effectively position themselves for long-term success.

How does an organization develop skills for the future when things are changing so frequently and we can鈥檛 possibly know what the world will look like in the next couple of years?

As we saw with , things may go differently than predicted. Companies must embrace ambiguity and disruption when it comes to skills for the future. A recent article in the noted, 鈥淚f you focus on building individual micro skills, you may be missing the bigger picture.鈥� Indeed, there are 鈥榚xpiration dates鈥� on technical skills as innovation emerges, so companies must establish a culture that encourages agility and experimentation in the workforce 鈥� and, not least, motivates continuous learning 鈥� in order to yield sustainable success. Soft skills like dealing with uncertainty, staying curious, as well as embracing and tolerating ambiguity are the foundation of employees being ready for the future. They can then quickly and continuously keep up the relevant hard skills.

asserts that the in our technology-driven world is about 鈥渃reating an environment where organizations can optimize human potential鈥� and 鈥渆mpowering workers with agency and choice over what they do, unleashing their interests and passions.鈥� What this means is that the ultimate skill is being able to continuously learn in a constantly changing business environment. Fostering agile, innovative mindsets and curiosity throughout the workforce 鈥� promoting not only the need to learn, but the want to learn 鈥� helps companies to think big and earn a competitive edge.

How do offerings at 51风流help support strategic workforce planning and continuous learning?

At SAP, we value ongoing learning as part of the foundation for success. In the fast-moving tech sector where skill demand changes faster than in other industries, we鈥檙e constantly evolving our learning offerings to support the hard and soft skills needed to help people stay competitive.

Inside SAP, for example, we look at a long and successful track record in deploying skills management to effective resource management in our consulting business and are now evolving this to support dynamic and forward-looking workforce planning and development.

Our customers can benefit from our experience as we are incorporating the best practices we learned in people and skills management into our 51风流SuccessFactors solutions. When it comes to helping our customers and partners build and sustain 51风流product skills, our digital learning offerings, and , work to provide easy-to-use, engaging content for learners to explore, build, and maintain relevant skills. Additionally, we help support career planning around the skills that learners are honing, working to provide the right learning journey targeted to each learner鈥檚 goals.

Our mission is to create learning and development opportunity for all across the 51风流ecosystem. We aim to empower鈥痚veryone to successfully build 51风流software skills using future-oriented content delivered in different formats to fit individual ways of learning. By better aligning strategic workforce planning and business strategy at the onset, as well as becoming laser-focused on a workplace culture that values agility and curiosity, businesses can get ahead of the skills curve.

We sat down with Max Wessel, executive vice president and chief learning officer of SAP, to discuss how the company helps users across its entire ecosystem learn, grow, and succeed through new, affordable learning offerings.

Q: Can you tell us about the momentum we鈥檝e made so far this year in terms of new 51风流offerings that focus on learning?

A: Our focus this year has been on lowering the barrier of access to learning. We want every individual user to find and benefit from the most relevant, up-to-date training across the 51风流portfolio. You can see the immense progress through two examples. First, we made it easier than ever before for students to access 51风流Learning. And second, we optimized our offerings to support 51风流PartnerEdge program partners with tailored learning. Both new offerings feature a wide variety of learning content, hands-on practice on live 51风流learning systems, and social and collaborative learning environments to help ensure that every learner can stay current on 51风流skills and the latest innovations.

SAP鈥檚 commitment to drive knowledge throughout the ecosystem can be seen in the numbers. Together with our learners, we celebrated 5 million course enrollments on openSAP, our free learning platform. I鈥檓 also incredibly proud that we expanded our job skills-building program, People to Work by SAP, to equip first-time job seekers as well as those in career transitions with the skills and certification they need to reenter the job market. And this is just the beginning.

Why is now the right time for SAP鈥檚 commitment to lowering the barrier of access for every learner?

According to the , by 2030, more than 1 billion people will require reskilling and by 2022, 42% of skills are expected to change. The research also highlights that 鈥渕illions of people are already being left behind.鈥� All of this highlights a critical need for reskilling and upskilling. That鈥檚 real human cost. People struggling to take care of themselves and their families.

With a cloud business growing at rapid pace, we can make a difference here. That鈥檚 why it鈥檚 the right time for 51风流to step up 鈥� because we know 51风流skills can make all of those struggling to find work more resilient. Consider our program, which trains unemployed job seekers for a new future. Whether one is switching from years of being a warehouse worker or rejoining the workforce after raising a family, we can help people reach a better life.

In my role as chief learning officer, I鈥檓 committed to our mission to make each person鈥檚 learning experience with 51风流easier and truly put the learner at the center of all that we do. Through more engaging content and multi-faceted experiences, we can meet learners where and how they learn best to ultimately enable more people and accelerate transformation.

What can learners expect next from SAP?

As part of our effort to lower the barrier and create a simplified and engaging experience, we鈥檙e piloting a new experience for 51风流Learning. For the new experience, we鈥檝e designed the content and experience to be efficient, enjoyable, and relevant. It puts the individual learner at the center and their goals at the forefront鈥攚hether they鈥檙e looking to obtain a new skill or update their knowledge on the latest 51风流solutions. This new offering will provide learning content covering the and, as new technology evolves, more guides, content, and functions will be added to the 51风流Learning site.

Our evolving suite of learning offerings aims to provide opportunity for all. A dynamic and upskilled workforce is crucial for success in tomorrow鈥檚 economy, and I鈥檓 incredibly excited for what鈥檚 ahead as we work to accelerate learning and the of the future.

Starting in May 2021, eligible students at member institutions of the 51风流University Alliances community will have free access to critical learning content and resources to develop their 51风流software skills and prepare for certification. As students embark on a career in the 51风流ecosystem, this new, affordable offering will provide students the same knowledge and opportunities as those provided to 51风流professionals.

鈥淭his new, free offering for the next generation of talent will provide them with knowledge and opportunities they need to gain digital skills that are in high demand in today鈥檚 job market,鈥� said Karina Montilla Edmonds, senior vice president and global head, 51风流Academy program and 51风流University Alliances program, SAP.

The new 51风流Learning Hub, edition for 51风流Next-Gen includes free access to:

• Eighteen different 51风流Learning Journeys for key 51风流solutions for students
• All related learning content and 51风流Learning Rooms required to study for selected certifications
• A student-specific 51风流Learning Room for community collaboration

Students and lecturers at more than 30 institutions participating in the 51风流University Alliance initiative worldwide have already registered for the free offering. Additionally, eligible students have access to certification opportunities, including a at an attractive price.

51风流Learning Hub, edition for 51风流Next-Gen is a new addition to the 51风流Learning Hub program and complements the offerings already available for students. To keep up with the fast pace of innovation, 51风流continually evolves its learning content and offerings to be forward-looking and to meet the needs of students preparing to enter the 51风流ecosystem.

To register and for more information on 51风流Learning Hub, edition for 51风流Next-Gen, visit .

Visit the . Follow 51风流on Twitter at .

Media Contact:
Martin Gwisdalla, +49 (6227) 7-67275, martin.gwisdalla@sap.com, CET
51风流Press Room; press@sap.com

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as 鈥渁nticipate,鈥� 鈥渂elieve,鈥� 鈥渆stimate,鈥� 鈥渆xpect,鈥� 鈥渇orecast,鈥� 鈥渋ntend,鈥� 鈥渕ay,鈥� 鈥減lan,鈥� 鈥減roject,鈥� 鈥減redict,鈥� 鈥渟hould鈥� and 鈥渨ill鈥� and similar expressions as they relate to 51风流are intended to identify such forward-looking statements. 51风流undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
漏 2021 51风流SE. All rights reserved.
51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see for additional trademark information and notices.

Meanwhile, a disrupted operating landscape with fresh business challenges requires us to rethink how we train our people. Naturally it makes little sense to be attempting to solve today鈥檚 challenges with yesterday鈥檚 tools.

A new toolkit is needed.

Learning and Enablement Gets an Update

Transforming business always starts with people. Education has therefore taken on ever greater strategic importance in today鈥檚 fast-evolving and automated environment, where workers are called upon to undertake new tasks and exhibit different skill sets at a moment鈥檚 notice.

Learning can therefore no longer be considered a single event, but a continuous and ongoing process intrinsic to a modern way of daily life and work. As such, the manner in which training is delivered needs to be reexamined. Learning must be more accessible, easier to consume, and altogether more straightforward and efficient.

Latest Generation ERP Requires Novel Learning Approaches

The need for a new era of learning holds especially true when it comes to wiring your business up to Intelligent enterprise resource planning (ERP). Making the most out of a state-of-the-art, smart operating system necessitates pairing it with the requisite skilled personnel to run it. The Intelligent Enterprise requires smarter ways of learning.

Knowledge unlocks the power of 51风流S/4HANA, as demonstrated by the latest independent research findings from IDC. We understand that better training delivers considerable benefits. It:

• Speeds up deployment timeframes: 70 hours or more of initial administrator training reduces deployment time by 1.5 months.
• Is a performance enhancer: When users are well trained on 51风流S/4HANA, organizations typically attain 14-times greater improvement in their KPIs.
• Facilitates faster expansion and roll out: Not only are well trained organizations able to deploy 51风流applications faster, but they also enjoy broader and faster deployments across the organization.
• Increases customer satisfaction: Organizations are 104% more likely to be highly satisfied when users are well trained).

Companies like Porsche and Attune Value 51风流S/4HANA and 51风流Learning Hub

Organizations are increasingly aware of the growing relevance of continuous learning in the workplace and are noticing the interlinkages between overall business performance and smooth enablement.

鈥�51风流Learning Hub is a main pillar of our learning strategy and it helps to ensure long-term and sustainable business success. A key outcome among others was the high adoption and certified expertise in 51风流S/4HANA Cloud.鈥�

鈥淎s an 51风流partner, 51风流Learning Hub has been a key part of our learning and development strategy. It helps us stay ahead of the game and deliver exceptional value to our customer. One hundred percent of consultants were upskilled on 51风流S/4HANA for fashion and vertical business, resulting in higher employee engagement and job satisfaction.鈥�

51风流Augments Learning Offering for 51风流S/4HANA to Reflect Emerging Trends

What鈥檚 new with 51风流S/4HANA enablement? Content, scope, and style changes:

• A brand-new user experience (UX) interface for : Customers now enjoy easier access and more personalized learning pathways.
• An expanded envelope for keeping up to date: The portfolio with stay current opportunities has been doubled and is now an integral part of 51风流Learning Hub. On a quarterly basis, users can hone their skills with short video highlights, in-depth tutorials, hands-on practice in live training systems, and short 15-min assessments. It is complemented with expert-led live sessions and Q&A forums.
• Innovative learning approaches: 51风流Blended Learning Academy now incorporates the concept of moderated communities while providing enablement for 51风流S/4HANA. The learning experience is tailored toward two use cases, for consultancy and integration respectively. It also offers a more guided learning approach.
• Special focused training events, such as 51风流S/4HANA transition days and 51风流Skills Forum.
• Hundreds of tutorials have been added, including getting started, implementation, and configuration, as well as task tutorials available both in 51风流Learning Hub and via the in-app learning Web assistant.

.

Solving the Cloud Migration Skills Gap: Learning on RISE with SAP

One major skills gap for many businesses relates to journeying into the cloud. 51风流has been quick off the mark to plug this gap with a plethora of new learning options as part of RISE with SAP. These include:

• Live content updates with many expert-led live sessions for RISE with 51风流and 51风流S/4HANA Cloud lines of business as well as across topics such as extensibility and integration.
• A dedicated RISE with 51风流introduction e-learning course that clearly outlines the offering and components.
• An 51风流S/4HANA Cloud sandbox available to all subscribers of 51风流Learning Hub at no additional cost.
• Twenty 51风流Learning Journey guides specific to public cloud offering 51风流S/4HANA Cloud and a brand-new 51风流Learning Journey to help 51风流S/4HANA Cloud, private edition, customers onboard easily and quickly: .
• Over 40 lines of business 51风流Learning Journeys specific to 51风流S/4HANA Cloud, private edition, and learners who need to upskill or freshly start their journey to this deployment of choice.

Discover More

51风流is the natural learning and enablement partner for businesses that want to embrace the new world of continuous, flexible learning and those seeking to get the very most out of their Intelligent ERP.

Find out more about our courses and training tools:

• Test drive
• Book an聽
• Check out the latest content, including webinars and podcasts, on the

Even before the global pandemic, skill shortages loomed as technology transformed industry after industry. Reskilling has been essential to building resilience into any people operation. To offer a sense of scope of this challenge, before the pandemic the World Economic Forum that 42% of the core skills required for jobs will change by 2022. As the pandemic accelerated this digital transformation, the .

How do business leaders ensure their workforces retain the skills they need for a successful future?

Elevating and Integrating Learning and Development

Companies must create comprehensive and dynamic learning programs that are based on their needs and goals. According to a from McKinsey, 鈥淐ompanies rely on their learning and development (L&D) functions to help workforces learn fast. But, often the function itself needs a transformation.鈥� While in the past L&D functions sat siloed from the rest of the organization, today it is critical that learning is intertwined within the overall strategy and talent processes.

Today, digital learning is the most effective and efficient way to meet an individual鈥檚 needs 鈥� with the added bonus of positively impacting an organization鈥檚 bottom line. In 2019, .

At the same time, learners鈥� needs are changing, particularly as we shift to remote work. The demand for an effective digital learning experience has soared and learners look for quick, bite-size ways to acquire the knowledge they need, when they need it, wherever they might be. According to the Journal of Applied Psychology, microlearning makes learning 17% more effective. Compact content allows learners to meet their objectives and retain key information quickly.

A Comprehensive Learning Program from 51风流

Here at SAP, we鈥檙e also transforming our learning strategy to address the changing needs of tomorrow鈥檚 business environment, both for our own workforce and for everyone within the 51风流ecosystem. Today, the portfolio consists of various offerings to support continuous learning, performance, and validation.

Our goal is to provide our customers, partners, developers, and employees with tools and resources to acquire the skills needed to be successful. Cultures of continuous learning build employee engagement and inclusive business practices, as well as drive innovation and sustainable impact. Regular training and development can help our customers unlock the full power of their 51风流software by enabling mastery of technologies 鈥� ultimately leading to improved performance, lower costs, and greater innovation. In the end, we aim to equip tomorrow鈥檚 workforce with the knowledge they need to capitalize on opportunities and thrive in a digital future.

Adapting Learning and Development to Stay Dynamic

If there is one lesson from the past year, it is the need for organizations to be nimble and flexible with their structure, processes, and plans. This is no different for L&D as we work to keep pace and adapt with the evolving needs of learners.

At SAP, we continue to make investments that will simplify access to learning for all. By lowering the barriers to learning, we will make it easier for our ecosystem to invest in 51风流solutions in order to maximize the business value of the software and enhance deployment of the solutions. As we鈥檝e seen with the tremendous enrollment and activity, as well as the outstanding learner satisfaction in openSAP, there is significant demand for easy, accessible, and impactful learning. open51风流is a free learning platform that delivers innovative learning with expert-led content through massive open online courses (MOOCs), microlearning, and podcasts.

We will continue to enhance and expand the portfolio and make our offerings more accessible so learners can gain essential knowledge and skills in a manner that is innovative, engaging, and impactful.

Maxwell Wessel is executive vice president and chief learning officer at SAP.

open51风流was established in 2013 to provide individuals with essential knowledge and the opportunity to acquire the skills necessary to navigate the 51风流software landscape, all with the flexibility to learn from anywhere at any time. Leveraging tried and trusted learning concepts, the online platform integrates features such as gamification and discussion forums to allow learners to interact with experts and peers in a way that is impactful and enjoyable. Hosted and run by the Hasso Plattner Institute (HPI), 51风流can look back on many years of close collaboration and successful codevelopment with the institute led by Director and CEO Prof. Dr. Christoph Meinel.

鈥淚n today鈥檚 digitally-driven age, it鈥檚 important to create a learning environment that is accessible for all,鈥� said Professor Hasso Plattner, Chairman of the Supervisory Board of 51风流SE. 鈥淲ith the COVID-19 pandemic upending all facets of life and forcing many to move to a remote working and learning environment, it has become more important than ever to lower the barriers to essential knowledge to provide learners with the right tools and resources to continue to achieve and further their skills. It is tremendous to see what we have achieved so far with openSAP, and we are excited to continue to be part of our customers鈥� learning journeys as we work to meet their evolving needs.鈥�

The online learning platform has recently seen accelerated growth, with the number of course enrollments doubling over the last three years. Enrollments in approximately 250 different courses average out to 20,000 enrollments per course, totaling 1.2 million learners across the board. While the platform continues to provide new courses on the latest topics and innovations, such as 51风流S/4HANA, 51风流Business Technology Platform, intelligent integration, digital transformation and machine learning, older courses are still relevant and consistently attract new enrollments.

鈥淲ith the tremendous need for reskilling through our current period of digital transformation, 51风流continues to invest in lowering learning barriers through free offerings like openSAP,鈥� said Maxwell Wessel, EVP and Chief Learning Officer, SAP. 鈥淥ur goal is to ensure that everyone in our ecosystem 鈥� customers, partners, developers and employees 鈥� all have the right skills to thrive in a digital world and are equipped with the knowledge they need to prepare for the future.鈥�

The award-winning platform has garnered great recognition and learner satisfaction over the years:

• Ninety-eight percent are very satisfied with the learning experience open51风流provides.
• Ninety-five percent say that the skills taught will help them in their future work.
• Ninety-nine percent plan to take additional courses on the open51风流platform in the future.

To celebrate this achievement, 51风流is offering its course on the open51风流platform for an additional five months (until the end of July) to provide more learners with the opportunity to acquire essential knowledge and earn a record of achievement.

Today, SAP鈥檚 learning portfolio consists of various offerings to support continuous learning, performance and validation for everyone within the 51风流ecosystem. As the learning environment continues to evolve, the portfolio will be enhanced and expanded by additional freely accessible offerings to meet learners鈥� changing needs.

To start learning with openSAP, visit .

Visit the 51风流News Center. Follow 51风流on Twitter at .

About SAP

SAP鈥檚 strategy is to help every business run as an intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 77% of the world鈥檚 transaction revenue touches an 51风流system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers鈥� businesses into intelligent enterprises. 51风流helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want 鈥� without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, 51风流helps the world run better and improve people鈥檚 lives. For more information, visit

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51风流Press Room; press@sap.com

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as 鈥渁nticipate,鈥� 鈥渂elieve,鈥� 鈥渆stimate,鈥� 鈥渆xpect,鈥� 鈥渇orecast,鈥� 鈥渋ntend,鈥� 鈥渕ay,鈥� 鈥減lan,鈥� 鈥減roject,鈥� 鈥減redict,鈥� 鈥渟hould鈥� and 鈥渨ill鈥� and similar expressions as they relate to 51风流are intended to identify such forward-looking statements. 51风流undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
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Welcome to the Next New World of Learning

While certain institutions were already well-versed in modern digital learning, these changes have impacted practically every learner and teacher. Some of the key emerging trends include:

• Displacement and decentralization of the classroom
• Adapting the home to a multifunctional space encompassing leisure, learning, and working
• The growing need for informal social experiences
• The rise of differentiated, engaging instruction
• A shift from passive to active learning
• The appearance of modern learners with significantly higher expectations for a flexible, on-demand, personalized educational experience

To assist you with this transformative journey, 51风流Community members and education experts from the 51风流Training and Adoption team have joined forces to compile a set of learning hacks and practical tips.

1. Acclimatize to the New Mode of Instruction

To be effective, remote training requires many of the same core ingredients as traditional instruction: clear goals, reflection, documentation of the learning process, checking for understanding, and prompt feedback. For a well-designed learning experience, teachers therefore need to come up with ways to provide opportunities to practice, apply, reflect upon, and reinforce what is learned.

Meanwhile, you, as the student, need to cultivate an appropriate, enabling ecosystem by:

• Minimizing distractions in your physical and digital environments
• Gathering, ordering, and mastering your tech
• Ensuring you have the appropriate hardware and furniture
• Managing time
• Being organized and disciplined

2. Jump-Start Your Learning Experience

Nailing the details of your learning experience can pay back handsomely. In today鈥檚 learning landscape, we are overwhelmed with vast amounts of content to watch, read, and listen to, but knowing is different from doing. To get the very most out of online learning, make sure you organize your new knowledge in a way that you can easily access, reflect, retain, apply repeatedly, and adapt to new contexts.

Order your freshly acquired knowledge to make it more meaningful:

• Organize your notes digitally with note-taking tools like or
• Break down learning to smaller, but regular chunks to make it a habit
• Document your progress with and mind maps like
• Set up an online calendar so you don鈥檛 miss deadlines
• Hold regular retrospectives in the evenings or at the end of the week
• Factor in time for self-reflection and hands-on-practice

3. Take Your Learning Social

It鈥檚 long been recognized that high-flying students require opportunities not just to listen or read, but to actively process the information being presented. Social media-enabled communities or collaborative virtual classes allow for entirely new types of peer-to-peer learning journeys where fellow students solve issues together through problem-based discussion and reflection. This enables the learning to stick.

Consider ramping up your interactions to increase information retention:

• Participate in discussion forums and respond to peers鈥� posts
• Create a social network group to share ideas and knowledge
• Take advantage of video breakout study groups and form a learning circle with
• Gamify your learning and think of stories, personas, or how you can reinforce yourself and others
• Harness real-time, multi-player editors like or Wikis to write joint notes
• Brainstorm and sketch together with and

4. Embrace the Augmented Classroom

The beauty of virtual learning is it not only replicates the conventional classroom in a virtual setting, but actually improves upon, enriches, and augments traditional teaching techniques. With more control over your own learning, you are able to work at your own pace, channelling your energy to areas where your individual need is greatest.

Inherently modular, virtual training also mobilizes a wider variety of resources to support a rich learning experience. This can include 鈥渕icro-lectures鈥� that bundle course material into coherent, bite-sized chunks to stimulate the senses from multiple directions. IBM has found that participants tend to learn five times more material in online learning settings that harness multimedia than in traditional face-to-face courses.

Digital learning enhances your knowledge acquisition because it:

• Balances both synchronous and asynchronous learning
• Caters to multiple learning styles and preferences simultaneously
• Introduces new forms of interactive educational discovery
• Places the student right at the heart of the learning process

Acquiring new skills聽has never been so accessible, convenient, and individually tailored to you.聽51风流re-imagined the remote learning experience and has been at the forefront of pioneering these聽innovations. Let us guide you through the new world of 51风流Learning and Adoption.

and join us on February 26 to learn more about聽.

Using a wide range of filters, you can put together a personalized list of topics, dates, and prices according to . And this year, it is all about .

Classroom or Virtual

Choose Your Topic: Classic or New

Besides a wide range of application training courses focused on , courses on 51风流ERP Central Component are still available. Course offerings also include learning pathways for and , as well as offerings such as , , , , , and, of course, .

Choose Your Venue: An 51风流Training Center or Online on 51风流Live Class

From this year, participants can choose how they join a class 鈥� in person at an 51风流training center or online at an 51风流Live Class. combines classroom training and virtual 51风流Live Class sessions in one learning experience. The training shop shows Learner鈥檚 Choice events as classroom and 51风流Live Class sessions for the same date and time.

Choose When: Scheduled Date or On Demand

If you cannot find a course date that suits your schedule, the initiative enables scheduling a course on demand 鈥� simply bring two or more colleagues to the course with you. This applies for classroom and for virtual 51风流Live Class sessions. 51风流also offers for larger groups.

Choose How: Live Classroom Training, Self-Study, or a Blend

An expanded program allows participants to prepare for certification as an 51风流S/4HANA consultant alongside their day job. Besides the flexibility of blended learning, the live sessions held by instructors are offered throughout the learning period. And you can get in touch with instructors and peers at any time during the selected period.

Learning Paths to Guide You

To view the various training curricula that 51风流offers, take a look at . These visual guides show course combinations for certain 51风流solutions and how to progress to completion. Alternatively, you can take a look at the .

is scheduled to get a makeover this year, with a new design to make it even easier to get started and access the courses.

The pace at which today鈥檚 innovations are being continuously deployed, through a shift toward cloud and frequent release cycles, means that up-to-date skills that were once 鈥渘ice to have鈥� are now essential in delivering valued business outcomes to customers. Now more than ever, companies are looking to new technologies for business process improvement and to enable entirely new business models, and the skills and competencies of the workforce are key success factors for a successful transformation.

A recent IDC study forecasts that the 51风流partner opportunity will expand to US$260 billion by 2024. This growth is underpinned and driven by growth in cloud solutions from SAP. Through these new market opportunities, over 280,000 new consultant jobs will be created between 2020 and 2024. These opportunities also present challenges in ensuring workforces have the latest skills and knowledge of cloud solutions from SAP, meaning the time is now for acquiring crucial knowledge and the certifications to back it up.

Software certifications build your organization鈥檚 credibility and increase customer confidence in successful business outcomes. Highly trained staff proven to meet high professional standards provides tangible proof of your commitment to excellence.

51风流partner Rizing has experienced this: 鈥淭here鈥檚 a direct correlation between professional, certified consultants on a project and satisfied clients. Projects with professional, certified consultants are more likely to be successful, resulting in happy and referenceable customers. The 51风流Global Certification digital badges are a quantifiable indicator of our 51风流SuccessFactors expertise. Being 51风流experts is not just a claim we make, but we have the data to prove it.鈥�

The 51风流Global Certification program not only heightens your organization鈥檚 reputation as a trustworthy, knowledgeable expert with proven 51风流capabilities, but also differentiates your organization.

GP Strategies confirmed that the 51风流Global Certification program allows them to provide piece of mind to their customers that they are making the right choice with their implementation capabilities. 鈥淲e always staff our implementations with a professionally certified lead consultant for each module. This makes us stand out from the crowd and position us as the experienced and safe partner choice.鈥�

Through differentiating with the 51风流Global Certification program, 51风流partners are also able to set themselves apart from the competition during the sales cycle. Rizing can credit recent deal closings to their certifications. 鈥淭wo recent sales wins with net-new customers specifically called out our consultant certifications and the depth of knowledge we have in our organization as reasons for choosing us as the vendor of choice. This follows a pattern of historical acknowledgement in many cycles that certification is a key differentiator.鈥�

Certifications are not only a way to stay ahead of the competition; IT certifications also bring several benefits to attract top talent and motivate employees. Software certifications are proven to boost worker confidence, productivity, and job satisfaction. Certified employees are better prepared to get the most out of software technologies, work more efficiently, and improve the business outcomes of their projects, meaning certifications are a great way to motivate your workforce to succeed by demonstrating your commitment to people and excellence.

ABeam has seen how the 51风流Global Certification program helped it become first choice for its customers as well as motivate and develop its employees. 鈥淚n our experience at ABeam, the more certified consultants you employ, the more likely you will be the first choice for clients who, for example, want to improve their current customer experience solutions or start using 51风流in general. Of course, ABeam in general proactively encourages us to further develop our skills and knowledge. The 51风流Global Certification program can act as motivation for as well as proof of that.鈥�

One key tool 51风流uses to supports its partners in preparing for 51风流Global Certification is . 51风流Learning Hub supports learners to build and maintain 51风流solution skills with online, collaborative, hands-on, and expert-led training. Learners can start their learning experience with the Learning Journey interactive guides, recommended paths to full solution competency specific to the learner鈥檚 roles and goals.

51风流Learning Hub also promotes continuous learning to ensure skills stay current, which is imperative in addressing the frequent innovation releases in cloud solutions from SAP, to help ensure consultants are equipped to reach new customers and drive successful business outcomes.

With more and more people understanding the value of upskilling and certifying, learners need to stay ahead of the curve to not be left behind. Prime your organization to lead in the digital economy with a skilled and confident workforce and trusted certifications by SAP.

Hans Georg Uebe is global head of Ecosystem Delivery Success at SAP.

Learning took a (r)evolutionary step this year. For both people and business, learning is now closer and more digital than ever. Altran, Ernst & Young, and CNT Management Consulting, along with the companies to which they offer their services, are joining many more in updating the skills of their people to outpace the competition. Let鈥檚 look at what we can learn from them.

Personalized Learning at Altran

As a leading provider of IT consultancy services, Altran assists its global customers in achieving digital transformation.

For its consultants to understand the full capability of solutions that can enable customers to grow their businesses, they needed a centralized e-learning platform. They implemented a 24×7 learning program that gave their consultants access to a wide range of training content, simulation tools, and learning maps.

Even more helpful to its global business, 51风流Learning Hub enabled Altran鈥檚 multinational staff to train using material in their native language and provided personalized training and certification programs based on users鈥� individual roles and requirements. After 12 months of using 51风流Learning Hub, Altran was able to create and deliver tailored training materials and improve consultants鈥� test scores from 30% to 83%. Just as personalized learning holds the promise of being an effective training strategy in 2021, so does the ability for people to learn with and from each other.

Collaboration is Key for Ernst & Young

The goal sounded challenging: train large teams of global consultants to inspire customer confidence in 51风流software technology while reducing training times by a third. Professional services company Ernst & Young also wanted to reduce its carbon footprint by finding a training solution that would work for them.

That is where 51风流Learning Rooms, a collaborative learning offering that is part of 51风流Learning Hub, came in. What Ernst & Young put into action allowed its consultants to learn together on a system that was kept up to date, personalized, localized, and available 24×7. Not only did the company achieve its goal of a 30% reduction in training times, but it was also able to reduce costs by two-thirds by implementing a scalable solution.

As for the learners, they participate in communities and are able to take advantage of another learning trend: fast upskilling with the right information.

Targeted Upskilling Helps CNT

The knowledge required to stay ahead can change quickly. To keep up, training should be provided in the moment of need and with up-to-date material. CNT Management Consulting provides its services to projects domestically in Austria, but also throughout Europe and North and South America. Its people must be informed on regular updates to software solutions.

The advantage of CNT鈥檚 targeted upskilling was that its people were able to complete training requirements and engage with activities when it suited their schedules. As the latest part of its dynamic learning culture, 51风流Learning Hub allows employees to increase their competency, qualifications, and involvement in the company. CNT assigned 2,439 courses and materials, completed 656 courses, and certified 1,543 learning hours. Those numbers back up a training program that adds value by retaining its people and attracting new talent.

A New Year鈥檚 Resolution to Keep

Not too many predicted what would happen in 2020 this time last year. But we have been reminded that business growth is perpetually tied to people. While tools and learning trends may come and go, giving people the skills to drive business growth is forever.

The value that Altran, Ernst & Young, and CNT have added via their training have something in common: 51风流Learning Hub. The solutions these businesses are already using, such as 51风流Live Access and 51风流Learning Rooms, are all available on the hub.

51风流Learning Hub provides both individuals and companies with 24×7 training — making investing in learning a New Year鈥檚 resolution to keep.

Register for training before March and .

Like many others, we had to face and overcome various challenges due to the COVID-19 pandemic. However, this year has also been a very successful one for openSAP. The platform welcomed more than 200,000 newly registered learners and exceeded the milestone of 1 million registered learners. As in previous years, we received feedback from our learners, and they have again been immensely satisfied with their learning experiences on openSAP.

In the spring, 51风流CEO Christian Klein announced the company鈥檚 new digital learning initiative, which helps make innovative educational content accessible to anyone during this challenging time. open51风流became the home for this initiative, where learners could access online content from across all 51风流training areas.

In the middle of the year, open51风流opened courses from previous years to allow learners to catch up and earn certificates. Learners gladly took advantage of this offering. Between March 31 and June 30, there were more than 25,000 records of achievement, and over 35,000 confirmations of participation were awarded in self-paced courses.

This has been a year full of change and improvement on open51风流as well. We launched open51风流Podcasts and a restructured platform for open51风流Microlearning. We are proud to say that, at this point in time, we have state-of-the-art platforms for each of the three learning formats and are on our way to an integrated learning experience on聽.

翱耻谤听)聽have been popular with learners for more than seven years. In 2020, many courses focused on gaining a deeper understanding of 51风流S/4HANA and other 51风流solutions. In the last weeks, we announced several courses to start at the beginning of next year, focusing on topics like and . Most recently, we announced two courses entitled, 鈥溾�� and 鈥�.鈥�

In April, we launched , our very own podcast channel and hosting platform. With the latest聽podcasts聽from SAP, learners can keep their product knowledge and development skills up to date. Learners can subscribe to their favorite series and new arrivals, such as聽听补苍诲听聽翱耻谤听聽podcast is an invitation for listeners to learn with us on-the-go as we talk to 51风流experts, course instructors, and inspirational thought leaders.

In October, our microlearning platform was restructured, and the content from聽the聽SAP聽Customer Experience enablement portal聽was moved to聽 so that learners can find everything in one place.聽A new feature on the platform includes the option for learners to like, share, and comment on microlearning videos, as well as subscribe to the channels they are interested in. We will continue to add new content on聽辞辫别苍厂础笔听惭颈肠谤辞濒别补谤苍颈苍驳 about our current solutions 鈥� 51风流Customer Experience, 51风流S/4HANA, and 51风流Ariba software 鈥� and we will also welcome new solutions in the future.

In November, the European Union (EU) Commission asked open51风流to support its and invited 51风流to join forces and take concrete action to upskill and reskill people in Europe. Therefore, 51风流made a commitment for the next two years to upskill and reskill a large number of learners from the EU through courses on openSAP.

Most importantly, we want to thank all our learners for their support and their continued interest in learning with open51风流over the course of this successful year. We look forward to a new year of creating opportunity through learning and development for all.

reported that 87% of companies are either currently facing skills gaps or expect gaps to emerge in the next five years, and the recently indicated that, on average, 40% of workers will require reskilling of six months or less. A lack of advanced upskilling programs can inhibit growth opportunities and hinder success. found that less than 20% of leaders feel their company has made 鈥渟ignificant progress鈥� in establishing an employee upskilling program.

I believe that the companies positioned for the greatest success are those that prioritize employees鈥� reskilling, upskilling, and continuous learning while recognizing the importance of meeting the learners where they are, empowering them, and providing a broad range of skills to help them succeed.

Providing the Right Knowledge at the Right Time

According to the same PwC survey, upskilling and reskilling programs 鈥� especially advanced ones 鈥� create positive impact across organizations, achieving outcomes that include:

• 60% stronger corporate workforce productivity
• 43% higher workforce productivity
• 37% greater business growth
• 51% greater innovation and accelerated digital transformation
• 35% reduction in skill gaps and mismatches

Truly advanced and effective upskilling offerings are those that offer the right information at the right time in the right work context. With the increased number of remote and distributed workers today, employees require self-led enablement鈥攁nytime and anywhere鈥攖o be in the driver鈥檚 seat for their own careers and learning journeys.

By regularly offering new and engaging content, businesses can empower employees to make digital transformation and upskilling efforts successful. Instead of sending an overload of information, it is critical to meet learners in their consumption mode鈥攚hen they are in an active learning mode and in the mindset to learn and absorb specific material. This can even empower them to share knowledge and collaborate with their peers.

To that end, 51风流solutions like offer agile, step-by-step guidance that meets every worker鈥檚 own pace and learning style. With the flexibility that 51风流Enable Now provides, organizations can customize learning environments and formats to fit how and when individuals learn best.

Moving Beyond New Technology

Technology adoption is crucial. The greatest software can only achieve the expected success when people use it to deliver new levels of business performance. To dramatically increase the speed of adoption, companies must provide next generation employee-driven learning. To support users with a simplified experience and instantly enable them on software usage without formal training, companies should provide dynamic step-by-step instructions and information.

What鈥檚 more, the need for upskilling and reskilling goes beyond product-related skills. Business skills are also necessary ingredients for productivity and broader success. With enablement strategies often already based on the technological aspects, advanced enablement programs stand out when they incorporate soft skills that enhance other elements of a working business environment鈥攂oth in person and virtual.

To further position users for success across work environments, companies must empower users with agency in their roles and skill sets. Organizations can support their people by providing guidance for specific business needs at the precise moment of need, particularly in the digital age. As such, 51风流has uniquely designed the 51风流Enable Now solution to cultivate key ingredients for success through its ability to produce or adapt any kind of enablement content in multiple formats.

Companies are also recognizing the value of continuous learning with SAP. According to Yuliya Kuratova, HRD, Alcohol Siberian Group (ASG), 鈥�51风流Enable Now helps us guarantee that only trained users will work in our new system based on 51风流S/4HANA. Errors occur less, and our specialists feel more confident and in control.鈥�

Dirk Goette, head of Academy at itelligence AG, shared that the digital platform 鈥渁llows our consultants to complete training courses at their own pace without having to travel to a training center. The learning content is well structured and is being used by our consultants and customers alike.鈥�

Aakashi Sunil Shah, senior analyst at Capgemini, agreed that 鈥�51风流Global Certification gives more and better opportunities to individuals. There鈥檚 a certain level of recognition and respect among peers, professionally and personally.鈥�

Looking ahead, organizations undoubtedly require innovative technology, business innovation, and a talented, skilled workforce. 51风流will continue to strengthen the enablement of the 51风流user to meet business user needs with the critical ingredients for when, where, and how they learn and perform best.

In the end, it is the enabled user who makes digital transformation a success.

Eva Zauke is the senior vice president and global head of 51风流Enterprise Adoption.

But validation of skills is not the final step. The modern learning journey is like climbing a mountain only to see yet another peak appear. Individuals and companies including DXC Technology, Rizing HCM, and Southern Cross Computing are rising to that challenge by providing their people with learning, certification, and starting again. But what does this continuous cycle offer individuals and business?

Rewarding Experience for Individuals

Work experience, skills, qualifications, and professional certifications on display via our social media profiles are part of the new normal. And with interconnected digital networks, our professional experiences go beyond borders or current location. Individuals with the proven ability to perform receive recognition and value for their skills and can compete for jobs across the globe. With the right skills, you could be in Singapore today and find the perfect job in Johannesburg tomorrow.

91% of respondents surveyed in a study of
more than 10,000 IT professionals
who took IT-related certifications say
that the professional credibility gained
through certification is worth the time and money

There are clear competitive advantages in the recruitment processes when your skills are transparent and on display for recruiters and when you are engaged in a continuous cycle of improvement. But the do not end with the individual. Companies deploying employee-wide certification programs are also reaping the rewards of a trained and knowledgeable workforce.

Clear Business Advantage

The centerpiece of the future of work is upskilling, along with the understanding that it is not a final destination, but a continuous process. Companies are seizing the moment and investing in learning programs to certify their people in preparation for 2021 and keep them up to date beyond.

The urgency to validate employee skills was so immediate that IT service company DXC Technology updated its training program. It certified 409 consultants in cloud solutions — four times more than the previous year. The firm took this leap to demonstrate to clients that it has certified, credible, skilled people that can help with their digital transformations. DXC Technology has already seen the result: 16% growth in digital revenue. To see that kind of growth, learning has to be part of a global company culture.

Rizing HCM, specializing in human capital management (HCM) consultancy, grew its established reputation as an employer of choice by offering comprehensive professional development opportunities. That effort, now part of its success, helps attract and retain highly skilled talent. The company maintains scores of professional certifications of its global workforce and is continuing to grow its reputation as a leader in designing and implementing world-class HCM solutions.

Down under, Southern Cross Computing needed a way to incorporate continuous learning into busy schedules. As a professional services firm that provides consulting to both the federal government and private enterprises in Australia, it turned away from off-site training toward certification from anywhere, at any time, in order to keep consultants up to date. The company achieved reduced training costs per-consultant, a benefit that will continue into 2021.

This year has been one of unprecedented changes. Certifications are making people and business more flexible and resilient even as that next unforeseen challenge approaches. Individuals taking advantage of certification programs benefit from concrete results. Learning and certification programs, like those put in place by DXC Technology, Rizing HCM, and Southern Cross Computing provide their people with the knowledge they need.

51风流Training Delivers

For individuals and companies, it is important to have flexible, adaptable learning programs. and 51风流Learning Hub provide both individuals and companies with flexible digital offerings. Register for 51风流Learning Hub and get 10% off with the code LHValue10.

Find out .

When faced with COVID-19 restrictions last spring, educators had existing online content and delivery platforms in place. 51风流was also ready with thousands of hours of content online. Because of this, we could facilitate a rapid shift to distance learning for 51风流professionals much more seamlessly than we could have even just five years ago.

Our digital transformation, however, was not entirely positive. The acceleration did not just take us to a future of e-learning, it also highlighted the shortcomings of how we reskill in a remote world. This year taught us that an online course alone will not cut it. The year 2020 also made it abundantly clear that networking in the comments below a YouTube video is not the type of networking that helps you land a job.

To understand why, consider the three primary benefits of classroom learning. First, learners are exposed to new ideas and information. Second, learners make personal and professional connections, building a network of peers and experts in their field. Finally, learners receive professional qualifications that are recognized and respected among employers 鈥� often in the form of a degree or certification.

Learners in a remote world expect to receive these same three benefits. But while an online course might teach learners new ideas and processes, they tend not to confer the rest of the experience.

The good news is that with a little creativity, a lot of innovation, and a focus on what learners require, we can get there. Zoom fatigue is no reason to give up indefinitely. If we do not crack this digital puzzle, we will fall far short of the workforce transformation we need to flourish across the economy.

Today, as long-term unemployment rates skyrocket, more workers are turning to digital education to reskill themselves for a new reality. The scale of the challenge is staggering. It is estimated that more than . We cannot upskill our workforce by bringing those 1 billion people back to school in a traditional sense. We need more.

The desire is in the data. This year at SAP, our digital model 聽51风流Learning Hub has seen course enrollments grow by more than 14% year-over-year (YoY). Active learners on openSAP, a platform that offers massive open online courses (MOOCs), have increased by more than 22% YoY.

Today鈥檚 learners are desperate for learning that is not just a distribution of content. They need those experiential aspects of learning offered in the classroom. While 51风流saw 14% growth in course enrollments, we also saw almost triple that level of growth in peer-to-peer engagement within virtual learning rooms, which are online environments for learners to interact directly with each other and experts.聽In October, we piloted 1:1 coaching in learning rooms for personalized guidance 鈥� and they were oversubscribed by more than 600%.

The adoption levels of those new formats are staggering for an education business with hundreds of millions in revenue and hundreds of thousands of learners. But it is proof that educators can do more than pump information into users with a digital channel. For every learning professional, their job is to think about how they can create human connections and foster the career development required to make distance learning a success.

We have been making progress day by day. But as an industry, we can do better. 51风流is committed to building up its remote learning offerings to offer more comprehensive career development beyond courses.

This is why at this year鈥檚 51风流TechEd event, we鈥檙e offering the event edition of , which features complementary access to four tailored Learning Journeys and access to the 51风流TechEd Learning Room to prepare learners for an 51风流Global Certification Exam.

We know that we are not going back to the way it was before, not fully. Virtual learning is convenient, accessible, and the safest option in a COVID-19 world. But we also need to help ensure that online content comes with real, lasting value so that remote learning and development can result in opportunity for all.

Max Wessel is chief learning officer at SAP.

Companies need skilled personnel for successful digital transformation. While 90% of chief experience officers (CXOs) say digital transformation is important or highly important for business strategy, only 15% say they have enough people with the needed skills. In fact, a recent study from reports that 87% of companies are either already facing skill gaps or expect gaps to develop within the next five years.

The Changed Learning Environment

While learning and skill acquisition may previously have been viewed as a check in the box, both employers and employees are now aware of the power it holds to set apart both their businesses and themselves. Plus, training is now viewed as an ongoing cycle where learners must constantly stay up to date on the skills to stay competitive and to support driving innovation.

The changed perspective on IT learning, along with the impact of the COVID-19 pandemic and shift to remote work and learning, has highlighted the growing need to shift and meet learners where they are. This includes offering learners tailored experiences and opportunities so that they can learn at their own pace, from anywhere.

51风流addresses this through 51风流Training and Adoption, a comprehensive portfolio of learner-centric offerings and experiences that provide learners with the necessary tools to create a competitive edge among their peers. Beyond that, 51风流offers skill validation that helps learners exemplify their mastery of the course to the outside world. features more than 150 specialized certifications in nine languages and shareable digital badges that represent an esteemed 聽acknowledgement of excellence for IT professionals.

Value in Certification

While some learners are intrinsically motivated, others may need additional incentive. This is where certification comes in. Certification has created a wealth of opportunity with a high return on investment (ROI) beyond just obtaining the skills needed for career success, such as driving career growth and earning potential and creating a competitive edge in the job market.

According to Harshvardhan Raut, at global consulting firm Capgemini, 鈥�51风流Global Certification helps to develop relevant connections, access valuable information directly from the source, and assists with career growth.鈥� Abhishek Paul, at Capgemini, said, 鈥�51风流Global Certification opened up a massive sea of opportunities for me. It brings a certain level of respect and is an excellent step toward securing my future.鈥�

A recent reported the benefits of an IT certification, with a 35% increase in salary and a 27% increase of responsibilities for the individual. The value of an employee being certified also has a positive impact on organizations, with a 44% increase in quality work output, a 55% increase in the ability to transfer knowledge to work situations, and a 67% increase in self-confidence in using new skills.

Nagesh Polu, at YASH Technologies, described the 51风流Global Certification as an important benchmark of expertise. Polu explained, 聽鈥淸It] helps you gain key 51风流knowledge and the confidence of the customers.鈥�

Individuals across the board attest to the value of certification, with 91% even claiming that the professional credibility in the workplace gained through certification is worth the investment.

According to Aakashi Sunil Shah, at Capgemini, 鈥�51风流Global Certification gives more and better opportunities to individuals. There鈥檚 a certain level of recognition and respect among peers, professionally and personally.鈥� Beyond just recognition and respect, another stated, 鈥渢hose who have on their resume are a priority for recruiters.鈥�

As organizations become more digitally advanced and continue on their paths to becoming intelligent enterprises, their employees must follow suit. While the opportunity for continuous learning is available, those who pursue certification across the IT industry prove to be more valuable to themselves, their organizations, and the industry at large.

Get more information and insight from 51风流experts .

Sabine Benz is the vice president and head of Outbound Go-to-Market for 51风流Knowledge and Education.

51风流scientist and openSAP team member Jens Moenig has been awarded the National Technology Leadership Summit (NTLS) Education Technology Leadership Award, which recognizes individuals who have made a significant impact in the field of educational technology over the course of a lifetime. The NTLS consortium is a coalition of 12 national teacher education associations in the U.S. advancing the effective use of technology in schools. The award is the consortium鈥榮 highest honor.

The research group at 51风流and UC Berkeley is spread out over sites in Walldorf, Barcelona, and California. Bernat Romagosa and I collaborate with Moenig from the 51风流side, along with Lauren Mock, Michael Ball, Dan Garcia, and award co-recipient Brian Harvey at UC Berkeley, to develop the Snap!.

Building on the design of Scratch from MIT, which Moenig previously helped develop, Snap! blasts off the ceiling of blocks-based programming. Unlike other visual programming languages, Snap! embraces advanced concepts otherwise only found in the most sophisticated languages, immersing beginners and experienced programmers into writing data structures, higher order functions, and even custom control structures, while remaining a welcoming playground for absolute beginners.

The Snap! programming environment runs in the web browser inside a vibrant online community of learners. The The free and open source software has been translated into more 40 languages. Snap! is taught in colleges and schools worldwide. 51风流uses Snap! in digital literacy and computer science outreach initiatives such as the open51风流platform, the 51风流Young Thinkers program, and the Meet and Code inititative.

Aside from writing the programming language, the group investigates new pedagogical approaches to programming education. Their latest curriculum bridges the realms of media computation and data science in a uniform notional machine.

Media computation is a new way to learn general purpose programming by playing with the ingredients of our favorite pictures, music, movies, and books. Strategies used for analyzing or generating media can then be applied to general data as an introduction to data science.

Snap! is SAP鈥檚 gift to computing education.

Jadga Huegle is part of the open51风流team at SAP.

As the company’s free online learning platform, open51风流began by providing massive open online courses (MOOCs). It has now expanded to include podcasts and microlearning. So far, more than 1 million learners have signed up to learn through openSAP.

Since launching open51风流Microlearning with selected topics around the 51风流Customer Experience portfolio, offerings have been expanded to provide complementary knowledge on 51风流S/4HANA and 51风流Ariba solutions.

As a next step, the 51风流Customer Experience enablement portal will move its content over within the open51风流Microlearning videos so that learners can find free learning material from 51风流in one place. This will also open the platform to additional 51风流solutions to create and provide microlearning videos through open51风流Microlearning and enable learners to expand their knowledge even further.

As of October 15, 2020, content from the 51风流Customer Experience enablement portal is available within open51风流Microlearning. The 51风流Customer Experience enablement portal will close down and all learners will be redirected to the new platform.

Additionally, open51风流Microlearning has been restructured and the user interface(UI)聽 has been simplified for learners. Microlearning videos are organized in categories, channels, and playlists. Learners can filter the content by roles as well as subscribe to channels they are interested in. In addition, learners can now like, share, and comment on videos.

To explore a variety of free learning content from SAP, visit . Whether searching for a complete course or complementary learning with podcasts and microlearning, you can find the knowledge you need on openSAP.

Years ago, learning was something you did to prepare for a project and then it was done. It was almost as if learning was turned on and off and happened in discrete boundaries of time. Today, as the speed of innovation increases and professionals 鈥� like the ones involved in IT projects as administrators, consultants, and developers 鈥� need to regularly consider how to implement new changes, continuous learning is the only way to operate.

While the human element of individual learners needing to effectively absorb and apply training remains, it is unmistakable that the role of IT training has distinctly evolved into a perpetual presence in the innovation life cycle.

Transformed Role of Training

Broad, transformative trends in the IT learning landscape have taken hold in recent years. Among these are increased peer-to-peer learning, modularization of learning content, and digital delivery platforms. The instruction element has also changed. A indicated that while more than a third of all learning and talent development professionals surveyed intend to increase their budgets over the next year, 38 percent plan to spend less on traditional instructor-led training. Comparatively, nearly two-thirds plan to spend more on online training.

The changes and challenges brought about by the global COVID-19 pandemic have both underscored and accelerated this reshaping of the IT learning landscape.

The enhanced 51风流Training and Adoption portfolio was designed to be flexible, allowing for adapting learning preferences as well as the necessary tools and skills for given roles to continuously and quickly evolve. This 51风流portfolio expertly supports continuous learning anywhere, at any time, and in a wide variety of languages.

While today鈥檚 classroom formats have evolved, the role of training itself has also transformed. According to a recent , 鈥淪kills can and do expire. Organizations need people who can continually learn and adapt.鈥� The report notes that while maintaining up-to-date technical skills and keeping up with the speed of innovation is critical for individuals鈥� future success, so too is the skill of being 鈥渙pen to new experiences and flexible in their thinking.鈥�

Companies around the globe are recognizing this shift in the role of training. The LinkedIn Learning report revealed that more than half of all learning and development professionals surveyed plan to launch new upskilling programs for employees, and nearly half plan to initiate new reskilling programs. Today鈥檚 learners will be successful not by solely consuming new information and courses, but by adopting, implementing, and expanding upon their training to continuously create new value.

Presence in the Customer Life Cycle

Beyond the constant ideation process, training today has a pronounced presence throughout the entire customer life cycle 鈥� from end to end.

In the past, when on premise was the industry norm, user training was more of an afterthought. Today, however, customers are seeking or considering training to inform themselves throughout the process 鈥� and even sometimes during the initial software selection phase. The continuous learning incorporated with 51风流products in turn supports users as they move from the land phase to the expand phase in the customer lifecycle model.

51风流Training and Adoption uniquely utilizes the company鈥檚 scale and efficiencies to constantly innovate digital platforms and offer new, relevant training that adds value to each customer鈥檚 specific context and needs.

Looking to the future, 51风流emphasizes innovation that complements and builds upon its training offerings, ultimately enhancing the overall experiences of learners and customers at every stage of their digital transformation journeys. In doing so, the company can more effectively help individuals and organizations turn learning into achieving on their paths to the Intelligent Enterprise.

Jan Meyer is head of Global Business Portfolio Management and Business Development for 51风流Knowledge and Education.

Being a competitive job candidate has been especially tricky in some regions, such as South Korea, where a massive long-term stimulus package is underway.

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鈥淭he Korean New Deal — parallel to the United States鈥� Great Depression-era program in the 1930s … calls for a 鈧�160 trillion ($133 million) investment by 2025 and creation of 550,000 new jobs,鈥� recently stated. 鈥淭he Digital New Deal… centers on developing technologies that have been tied to the fourth industrial revolution, including 5G, artificial intelligence [and] 鈥榰ntact鈥� technology, which promotes a contact-free society.鈥�

Such stimulus packages — and the COVID-19 crisis itself — underscore the need to hire skilled people who can implement and run an intelligent enterprise, according to Rudolf Held, global head of . This is true around the world, but SAP鈥檚 efforts to help began with underemployed university graduates in South Korea.

See the Picture

鈥淲e wanted to help them find jobs,鈥� Held said. 鈥淭herefore, we teamed up with the Training and Adoption team and the Korean government. We collaborated with an institute under the to design and run a program that would equip these young people with the right skills that are needed in the market.鈥�

According to Held, those marketable skills span the entire innovation process from start to finish across an ecosystem 鈥� different companies, schools, and other organizations. Building on lessons learned from previous programs, 51风流Co-Innovation Lab expands students鈥� comfort zones beyond technology and their university coursework.

鈥�51风流Co-innovation Lab is actually all about collaborative innovation with the 51风流ecosystem of customers, partners, startups, and academia, providing them with this broader view, a broader skillset,鈥� Held said.

These broadened horizons have been vital, according to a recent university graduate and program alumnus.

Standing Out from the Crowd

鈥淚 had less experience than others, so it was very difficult to prepare for employment in Korea,鈥� said Young Wan Roh, who completed his 51风流Co-Innovation Lab and Training and Adoption project last November via 51风流technology consultancy . 鈥淚 think the three-month project experience has helped a lot.鈥�

It helped so much that he became a much more attractive job candidate in a very competitive job market, according to Roh, who graduated from in February. In addition to ecosystem-wide innovation, he learned valuable lessons about working with other students from different disciplines — and how to manage them.

鈥淢y major is computer engineering, so I led the team and I taught my teammates,鈥� said Roh, who now works as an ABAP developer at Seoul-based IT service provider . 鈥淚t was very challenging for me.鈥�

That is due in part to the breadth of training at 51风流Co-Innovation Lab, which requires students to collaborate with people from business, design, and other teams, whom they probably would not otherwise have met.

Finding the Business Value of New Tech

鈥淪tudents are usually very good with new technologies — probably better than people who have been in the industry for a couple of years — because they adopt everything that is new,鈥� said Held, who has been working with university students for more than 12 years. 鈥淏ut you have to make it relevant for the industries; you have to make it relevant for businesses.鈥�

Indeed, learning to find the business value of cutting-edge technology can be a big challenge for the students, according to Held. 51风流Co-Innovation Lab helps them over that often-steep learning curve.

鈥淲e try to help the students to at least keep [the business outcome] in the back of their minds,鈥� Held said. 鈥淭hey should always think in a more realistic way of, 鈥楬ow does it help a company?鈥欌��

The country鈥檚 young tech workers will clearly have plenty of new tech to choose from.

鈥淪outh Korea has been integrating [blockchain] technology in public services for years,鈥� stated in July. 鈥淥ther technologies that the government intends to invest in heavily include the Internet of Things, cloud computing, Big Data, machine learning, and robotics.鈥�

Putting It All Together

鈥淲e really wanted to make sure that the participants of the training learn about project management,鈥� Held said. 鈥淭hey think end-to-end, from the ideation to an economically viable solution that delivers value to customers.鈥�

51风流Co-Innovation Lab cultivates a mindset 鈥� in addition to teaching programming techniques, business processes, and more. It helps students understand the whole process of innovation, and to see it in the full context of their organization.

鈥淭hat was one of the key differentiators of that program,鈥� Held said. 鈥淎nd that helped people like Young Wan to find jobs afterwards.鈥�

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Just as technology was key to a successful work-from-home transition, it is also essential when employees will finally step foot into their workplaces again. To help with this, a new service offering from 51风流will support an effective return to the workplace.

The offering to create and manage a resilient workforce makes use of 51风流SuccessFactors solutions combined with Experience Management solutions from 51风流and Qualtrics, 51风流Analytics Cloud, and 51风流Fieldglass software in order to address the continually evolving work environment.

In the early days of the pandemic, a contingency plan was enough. Today, businesses need a combination of long-term strategy and data-driven modifications to keep up with a rapidly changing environment. To make this a reality, strong and interoperable technologies are essential.

In developing this new offering, we took into account the environments to which workers would need to adapt and considered the emotional and professional needs that might arise. After more than 1,000 hours spent exploring use cases with customers, we narrowed our learnings to 44 use cases and from there, mapped out 132 process design scenarios to understand the flow of engagement.

Using a design thinking lens, we created an offering that combines the technology our customers already use in thoughtful ways to help them thrive and be resilient in these uncertain times. The resilient workforce offering enables companies to put their people first and remain flexible and productive across four key use cases.

Redeploying Your Workforce

Business needs changed overnight as winter turned to spring this year. This left companies with the task of understanding what skills their workforce possessed and retraining employees as necessary to perform duties that had become essential to business continuity. This created an extra focus on employee sentiment, as employers needed better insight into the well-being of their newly remote employees. With tangible metrics and suggestions in-hand, human resources (HR) teams can make changes like聽adjusting staffing levels, bringing back workers, training workers for new skills, and assessing workers’ talents and interests.

Bringing Your Workforce Back Safely聽

Getting back to the office creates two distinct workstreams for businesses. First, they need to continue to check in with the sentiments of their employees using experience management software to understand any changes in work or work/life balance that are needed to make the return to the office a success. Second, employers need to be able to communicate changes in policies and duties to help ensure all onsite employees can perform their jobs safely.

Supporting Overworked Employees

This pandemic has turned homes into offices, schools, and around-the-clock caretaking facilities. Employees have had to keep up with an ever-increasing number of home and family duties, all while keeping up with hours of video calls and heads-down-work each day. This has led many employees to feel overworked and even burnt out. Understanding how employees feel is the first step toward redistributing work, bringing on new hires, and making the space to reward employees for going above and beyond.

Managing Employee Separations

No company wants to lay off their employees, but it is the unfortunate reality for many during the COVID-19 crisis. While those workers may be separated from the company, there are still ways to help offboard them compassionately. A company may choose to provide former employees access to contingent work through 51风流Fieldglass software, or reskilling and upskilling resources to help them land a new job faster.

51风流is committed to providing holistic support for the key situations affecting our customers. We have developed the offering to allow our customers to select how much or how little support they need for the challenges and opportunities that matter most. Each use case consists of individual process steps that can be selectively adapted to address the needs of the workforce, so our customers can make a difference in a quick, cost-effective fashion.

In times of crisis, businesses need partnership and technology that understand and help them further care for their people. Afterall, based on new insights from , employees will drive transformations that will make business continuity a reality. There are many outstanding unknowns about this pandemic and the impact it will have on the global economy, but staying focused on the people who will reimagine your organization, as well as the technology necessary to support them, is a necessary foundation from which businesses can move forward confidently.

To find out more about how to develop and manage a resilient workforce, contact聽SAP_Resilient_Workforce@sap.com. In addition, visit the 鈥溾�� section of the for additional brochure content.

Philip Loewen is global vice president and head of Product Strategy at SAP.

Human experience management represents a major shift in the focus of human resources (HR) that emphasizes aligning company needs and requirements with employee expectations and experiences in order to create more engaged, agile, healthy, inclusive, and effective organizations鈥�.

Companies need employees to be committed, creative, agile, service-oriented, and collaborative. But people cannot do this well if their work experiences create anxiety, frustration, or disillusionment, or if they feel excluded or unfairly treated. The accelerating pace of change combined with increasing social diversity makes employee experience management critical to building the agile and inclusive workforces that are needed for companies to succeed in the modern economy.

HXM is about understanding and shaping employee experiences to help ensure that employees feel valued, supported, and effective. It is also about whether employees feel effective when completing tasks, whether they get fulfillment from their roles to meet their needs and expectations, and whether they find a sense of teamwork with colleagues. It is about making people feel motivated, supported鈥�, and capable.

begins October 13 and is available for free to anyone interested in learning more about HXM. The course will span three weeks and feature 11 experts from across SAP, 51风流SuccessFactors, and Qualtrics.

Once the HXM course is open, participants can access all the learning content and connect with experts and other learners in the discussion forum. Those interested in earning a Record of Achievement for the course must to complete weekly assignments and a final exam to earn points throughout the course.

With more than 35 years in the industry, Erickson has a wealth of experience. In this interview, he reflects on virtual learning and how learning is evolving, providing insight into the technology that is going to revolutionize learning.

Q: Tell us a bit more about yourself. What do you do when you are not leading Channel Digital Enablement at SAP?

A: Together with my wife, I currently reside in Calgary, Canada, near the Rocky Mountains on the west side of the country. We live close to an area perfect for hiking, back-country camping, and many other outdoor activities, so that keeps us occupied on weekends. Wildlife is abundant there, and we see everything from mountain sheep, goats, and moose, to grizzly and black bears. We can’t hike too far from home without a can of bear spray handy!

How did your career start? When did you join SAP?

My career started back in the late 80s at a data communications company. The 1988 Winter Olympics were awarded to Calgary, and I was fortunate to join the team, linking timing systems to results systems for TV feeds.

Once the games ended, I worked for several companies, such as Apollo Computer, Hewlett-Packard, EMC, and a startup, where I held numerous sales, channel management, and executive roles. In 2003 51风流recruited me to setup the 51风流Business One and 51风流Business All-in-One channel for the region. I鈥檝e held various positions at 51风流before moving into my current role as global vice president of Channel Digital Enablement within the Global Partner Organization eight years ago.

Can you explain Channel Digital Enablement and what you do in your current role?

Within the area of Partner Digital Learning and Enablement, my team鈥檚 mission is to provide the right platform, processes, content, and tools for all partner types and roles, for all products and solutions. We want to improve our partners鈥� skills and knowledge on 51风流products and solutions, through a virtual approach whenever possible. The COVID-19 pandemic made virtual learning more relevant than ever.

What does your team focus on to provide a best-in-class enablement experience to our partners?

They really are an amazing team! They concentrate on alignment with numerous content providers across lines of business and communities, leveraging the most up-to-date and relevant materials, which are re-packaged for the partner audience and published on and . Within 51风流Learning Hub, we provide the 51风流PartnerEdge Edition of 51风流Learning Hub, a free program that is accessible for all partner individuals for and .

We also focused our attention on helping our content stakeholders with virtual instructor-led or virtual packaging of the materials, taking the traditional classroom model with an in-person instructor and replacing it with a virtual expert, which allows them to expand and scale their teaching.

We aligned with , the platform from 51风流Knowledge and Education for partner-supported massive open online courses (MOOCs). This has been really effective, driving huge interest from our ecosystem and the general public. This platform grants greater reach and availability for us to showcase our products and allows individuals to really come into the ecosystem in a much easier way. Best of all, the content is free.

How is learning different today from what it used to be 10 or 20 years ago?

Looking back, anybody who was trying to learn had to either read a book or attend classroom training. There has been a huge shift in technology, which changed the paradigm of how enablement is delivered today.

The move to virtual happened quickly over the last few years, and, today, people are looking to learn as part of their daily roles. A quick example of how learning today has changed would be the widespread use of tools like Google or YouTube. Enablement has changed dramatically from that perspective. Micro-learning has become the new norm. People want to consume three- to five-minute learning elements at any time.

Another aspect of this is testing knowledge or competency levels. The big transition we have seen is, instead of having a formal exam, taking micro-tests after each element is consumed.

Within our team, we have been simplifying and transitioning materials to virtual platforms. We are building prescriptive Learning Journeys and providing predefined learning paths with outcome-based guidance to help 51风流partners easily find, consume, and understand the content.

Could you describe Learning Journeys and outcome-based guidance?

are structured training maps that contain various learning elements and knowledge tests across various maturity levels, to help take an individual from a 鈥渟chool smart鈥� to a 鈥渟treet smart鈥� level of competency in a specific role for a specific solution.

Learning Journeys that are non-technical, such as sales, presales, marketing, customer engagement, or industry materials, are accessed via the 51风流PartnerEdge Edition of 51风流Learning Hub. For the consultant or technical implementation roles, subscription-based training editions are offered on a yearly basis. Learning journeys are not static 鈥� we continue to evolve and update them. We also offer coaching service elements to help partners get practical experience.

are pre-defined sets of road maps for onboarding to help partner decision-makers. We want to help them find enablement content for sales, marketing, and delivery. These pre-defined learning paths make it easier to locate programs and Learning Journeys and allow partners to effectively identify the enablement needs for their teams鈥� individual roles and the required investment into learning.

Certification is a term that we hear a lot at SAP. What does this mean? And how does badging relate to it?

The term certification can be somewhat confusing because every company seems to use it in a different manner. At SAP, we use the term predominantly for technical roles, where we conduct a knowledge test that has a proctored exam. For other role-based training, we usually classify training as a qualification, which may lead to an authorization based on what the activity might include.

When we deliver certifications for technical roles, we also provide open badges for those certifications. We want to provide the learner with more than just a piece of paper confirming a passed exam. Open badges are validated and sent via a third party directly to the individual, which can then be shared on social media sites like Facebook or LinkedIn.

As our portfolio moved to cloud solutions, we also introduced the concept of 鈥渟tay current鈥� terminology to retain a certification status, providing frequent enablement training on the latest functionality changes.

People say that digital enablement is not as effective as in-class learning. What is your view?

Undoubtedly, everyone learns in a different way. Some learn better with hands-on training or with high-touch interaction. Others prefer to consume content virtually, whenever time allows. However, the benefits of digital learning far outweigh a large portion of the classroom-style teaching.

The most obvious advantage is, of course, cost savings. Instead of spending $3,000 for a five-day classroom training, along with travel expenses, you spend a fraction of that by taking the training online. And, for many trainings there’s no cost at all! With virtual instructor-led training you still get the engagement through breakout rooms, whiteboards, polling, chat, video conferencing, live access for hands-on labs, and more. You can also scale the subject matter experts more effectively to provide coverage to a global audience versus a small group.

Where is enablement headed in the future?

We are going through a dramatic shift in terms of how learning content is presented to users. At this point in time, we are using learning management solutions, which are consolidated content repositories that users must search through to find what training they want.

In the near future, companies are looking toward a next level of learning experience. Virtual reality (VR) and augmented reality (AR) will play a major role in learning. Artifical intelligence (AI) engines will determine exactly what kind of training you have already consumed and automatically recommend new opportunities for you to consider. There will be improved analytics and more blended learning with video micro-learnings.

With all these revolutionary technology elements, digital enablement is going to be very exciting. Perhaps learning from an avatar in the future is going to be no different than sitting in a classroom. There might even be a hologram on your desktop as a virtual instructor.

At SAP, we are driving learning topics in various forms, and these will integrate together under a new learning experience platform. It will be an exciting endeavor for SAP, partners, and customers. We will soon be releasing new search functionality for 51风流Learning Hub, and we will modify Learning Journeys to add more personalization 鈥� a part of a phased approach to continue improving the user experience.

What is your call-to-action for SAP partners?

We want partners to take advantage of a variety of great enablement content and assets that are available free of charge. The easiest way to access this material is to register on and to ensure they receive the relevant newsletter information.

By logging onto our one-stop shop, SAPPartnerEdge.com, they will be automatically authenticated to access the 51风流PartnerEdge Edition of 51风流Learning Hub, which contains our solution and the role-based . Free, online workshops and webinars can be found in the events calendars of 51风流Learning Rooms or through the partner enablement calendar on SAPPartnerEdge.com.

On top of that, twice a year, we conduct a fully digital, 24-hour virtual 51风流Innovation Day for partners, where 51风流executives from across the partner organization outline SAP鈥檚 vision, strategy, and partner-specific opportunities. A virtual event not to miss!

The 51风流Training and Adoption portfolio and its opportunity for certification are designed to meet the needs of today鈥檚 learners and 51风流professionals with the understanding that the necessary skills for a given role constantly evolve. Built for practical and agile learning, 51风流Training and Adoption fosters continuous learning and skill validation on the individual level to ultimately drive greater business impact.

Creating a Competitive Edge

Whereas years ago, a focus on learning and skill building ended as individuals obtained a college degree and entered the workforce, training today must be viewed as a dynamic, ongoing cycle. For successful digital transformations, companies must have skilled personnel. According to the , 鈥渟ignificant upskilling and reskilling鈥� will be required for upwards of 54 percent of all employees by 2022. As Chopra-McGowan and Reddy stated in a recent , this concept of reskilling implies 鈥渘ot only to learning job-specific technical skills but also to acquiring core competencies such as adaptability, communication, collaboration, and creativity.鈥�

51风流has developed the 51风流Training and Adoption portfolio to provide comprehensive support for new skill building, with user-centered experiences tailored to how individual learners learn best, anywhere at any time, as well as access to award-winning training for the latest 51风流products, solutions, and technologies. An emphasis on incentivizing learners to obtain current, relevant content is also central to this learning resource. It includes learning sessions about upcoming offerings, training in-tandem with new software releases, and ongoing self-assessments.

51风流has long valued as a means of helping assure mastery of new skills, and indeed certification has become common across the learning landscape. A recent reported benefits of an IT certification, which extend to growth in career opportunities and earning potential. Among these benefits are a 35 percent increase in salary, a 28 percent increase in responsibilities, a 44 percent increase in quality work output, a 55 percent increase in the ability to transfer knowledge to work situations, and a 67 percent increase in self-confidence in using new skills.

What鈥檚 more, 91 percent of Pearson VUE鈥檚 survey respondents felt the value of certification to be greater than training alone, highlighting how the professional credibility in the workplace gained through certification is worth the investment. 51风流Global Certification offers learners opportunities for a distinct competitive edge, featuring more than 150 specialized certifications and shareable digital badges representing an esteemed accreditation of excellence for IT professionals.

One who participated in this year鈥檚 and upskilled with 51风流Learning Hub, thus achieving 51风流Global Certification,noted that this 鈥渟hows not only that I went above and beyond and earned an additional certification over my other students, but the certification shows I have a thorough and rigorous understanding of business processes.鈥�

Continuing Advantage and Business Impact

As the former business theorist Arie de Geus said, 鈥淭he ability to learn faster than your competitors may be the only sustainable competitive advantage.鈥� The year-over-year increase by 122 percent in 51风流S/4HANA courses on shows that organizations identified learning as a business-critical factor. The need to build, maintain, and validate 51风流skills 鈥� such as those for 51风流S/4HANA 鈥� in order to stay ahead of the competition has also grown significantly. We have seen organizations able to achieve a 10 percent reduction in deployment time per month on average because of better-skilled workers.

Companies like one of the largest lithium-battery electrolyte suppliers in the world, Zhangjiagang Guotai Huarong New Chemical Materials, seize opportunities for growth. To support these ambitions and help standardize processes, the company moved to an . With the help of , the company equipped users with the right skills for their move to 51风流S/4HANA Cloud. Further business advantages for organizations investing in 51风流S/4HANA skill development can include a 20 percent reduction in support calls and critical tickets during the run phase in addition to well trained users impacting value drivers by 51 percent.

Professionals and future professionals continue to embrace for the value it provides in turning learning into achieving. Last year, 51风流delivered more than 90,000 certification exams; compared to the first half of 2019, we have already experienced structural growth of approximately 50 percent. As of August 2020, 51风流had delivered more than 93,000 51风流Global Certification exams, and approximately two-thirds of the participants achieved the certification.

As a signal of the increasing demand, when the company offered 2,000 free certification exams seats during the pandemic, every seat was booked within 48 hours. 51风流then added 1,000 additional seats.

With the paradigm shift of fast-paced innovation and quickly evolving necessary skills, the time is now for acquiring crucial knowledge and the certification to back it up. As 51风流Chief Knowledge Officer Eva Zauke has stated, digital learning and 51风流skill building creates new growth opportunities by filling critical innovation gaps. Continuous learning to stay current is imperative 鈥渢o address constant market changes, reach new customers, and drive product innovation.鈥�

Beyond initial skill development, this requires 51风流professionals like consultants to stay current with the pace of SAP鈥檚 rapidly evolving technology. 51风流therefore offers specific 鈥淪tay Current鈥� learning on 51风流Learning Hub, allowing learners to regularly and continuously refresh their skills in an easy an efficient way without having to take much time off. Individuals that currently hold an 51风流Global Certification in such fast-moving areas of expertise like 51风流S/4HANA Cloud, 51风流SuccessFactors, and 51风流Ariba, are required to demonstrate their current knowledge by taking regular assessments, as a basis for keeping their corresponding certification current as well.

Through the enhanced 51风流Training and Adoption portfolio, 51风流is committed to motivating each learner to take the next step in their life-long learning journey鈥攁nd in turn, move their company down the road to becoming an intelligent enterprise.

Stefan Haenisch is the senior vice president and head of Knowledge Transfer and Education at SAP.

The world is now conversational, and chatbots have proven effective at delivering high-quality customer and employee experiences. The new open51风流course teaches learners how to create an enterprise-ready chatbot from scratch through step-by-step tutorials, leveraging the different capabilities of the platform.

Using 51风流Conversational AI, organizations can address common challenges in employees鈥� day-to-day work, leading to improvements in efficiency, productivity, and engagement, and allowing employees to focus on unanticipated, non-routine, creative, and other higher-order work goals.

51风流Conversational AI is an end-to-end chatbot-building platform that enables users to train, build, connect, and monitor chatbots in a single interface. With low-code connections to 51风流and non-51风流solutions, a world-class multilingual natural language processing technology, and embedded analytics tools, chatbots built with 51风流Conversational AI are able to guide users to the right content, answer FAQs, and automate tedious tasks.

Over a six-week period, participants will have the chance to get hands-on practice in building their own chatbot for both customer and employee experience scenarios and benefit from best practices and tips from 51风流experts. Throughout the course, users will learn how to train a chatbot, create conversational flows, connect the chatbot to communication channels, and monitor its usage. The course will also cover how to leverage the collaborative features available on the platform to create chatbots as a team.

starts October 20, and only a valid email address is needed to sign up. The main target group is developers interested in building their own chatbots, but the course is open to everyone interested in learning about 51风流Conversational AI.

Experts will be on hand in the discussion forum to answer any questions that may come up during the course, and participants can earn a certificate if they complete the weekly assignments and final exam before the deadlines.

Enroll and .

As with any tool, knowledge of how it works helps ensure people are comfortable and skilled at using it. Training drives and supports change, enabling people to add value to business. Leading companies are making the connection between digital transformation and learning already.

Similar to how work has evolved quickly over the last few months, so has the demand for learning. Software training needs to be available from anywhere and at any time. It should be customized to what teams need, exactly when they need it while they work. To be most effective and personalized, training today should also include the possibility for organizations to create their own, specific learning content. More efficient knowledge transfer translates to higher user adoption rates for project leaders, IT specialists, and end users.

How did 51风流S/4HANA learning programs at Capgemini and Alcohol Siberian Group motivate their people and prepare them for change?

Flexible, Cloud-Based Learning Benefits Capgemini

Leading global consulting agency Capgemini needs to stay on the cutting edge of rapidly evolving 51风流S/4HANA capabilities. After all, knowledge is key to differentiate in the marketplace. 51风流Learning Hub is its flexible, cloud-based learning solution. It offers Capgemini continuous learning with 24/7 access to training content.

Members of 51风流Learning Hub join learning communities called 51风流Learning Rooms. Here, users interact with trainers and moderators and learn from one another. Seventy-nine percent of community members achieved their learning goals more easily by actively participating in 51风流Learning Rooms on 51风流Learning Hub. And as 51风流S/4HANA evolves, so does the knowledge of project teams, consultants, and end users. Not only is building skills important but maintaining them is also essential. Capgemini saw results of improved pass rates for certification and increased staff motivation.

鈥�51风流Learning Hub has been key in achieving our global certification targets, as it enables us to provide our employees with Web-based access to learning resources that help them constantly refresh their skills so they can deliver a superior service to customers.鈥�

–聽Elisabetta Spontoni, vice president and
global head of 51风流Operations, Capgemini

Customized Training for Implementation at Alcohol Siberian Group

The writing was on the wall for Alcohol Siberian Group. Keeping up with growth and customer demands meant a digital transformation was needed. More specifically, to improve its supply chain management and update the go-to-market strategy, the company needed 51风流S/4HANA and to its people.

The group used 51风流Enable Now to create more than 500 unique training courses and over 300 pieces of training content. 51风流Enable Now is a learning solution that offers content creation and a library of training resources embedded in 51风流S/4HANA. Alcohol Siberian Group took advantage of the content library, customized it, and increased adoption rate during the implementation of 51风流S/4HANA. Now its employees are prepared with practical skills before beginning projects.

鈥�51风流Enable Now helps us guarantee that only trained users will work in our new system based on 51风流S/4HANA. Errors occur less, and our specialists feel more confident and in control. Thanks to the training, employees see 51风流S/4HANA as easy to use.鈥�

–聽Yuliya Kuratova, HRD, Alcohol Siberian Group

Learning for Successful User Adoption

Like Capgemini and Alcohol Siberian Group, many companies need to increase user adoption and train their people to transform their business.

鈥淲e see that customers who invest in training have faster and more successful 51风流S/4HANA projects,鈥� said Guido Gr眉ne, senior vice president of Training and Adoption at SAP.

But during the current pandemic, traditional, in-person training is not possible in many parts of the world. However, as mentioned above, there are many alternatives. The good news is that instructor-led training for 51风流S/4HANA is still available in areas where in-person training is on hold. 51风流Live Class participants can experience instructor-led training and interaction with other learners online. Hybrid approaches that mix in-person and online training are also available.