That鈥檚 why 51风流Enable Now has extended to include the Document Translation service for 51风流Translation Hub, allowing you to translate your in-application help and e-learning content at the click of a button.

What鈥檚 51风流Enable Now?

With , you can create, edit, and distribute in-application help and e-learning content to users. You can access help directly within the application you鈥檙e using, whether it鈥檚 an 51风流or non-51风流solution. In-app help supports you as you move through the application. For example, it can help you to complete fields with information during an initial data input or get an understanding of the tasks you can perform within the solution. It can help you realize more functionality than you ever knew existed and get the most value out of your software solution.

What鈥檚 Document Translation?

Document Translation for 51风流Translation Hub enables you to directly translate texts and documents , without any additional linguistic resources or translation workflows. You submit the original document and receive the same document back in the language of your choice. The machine translation has been trained to perform at its best when translating documents that contain SAP-related content, and it is available in the . It can be used as a stand-alone service or via one of the existing integrations, such as the one available in 51风流Enable Now.

The Combined Power of 51风流Enable Now and Document Translation

The new capabilities are a game-changer for those looking to go global with their business, allowing customers to expedite their content distribution without any manual effort and with minimal effort from the technology side. All users can now also translate tutorials and e-learning content on their own. As well as creating in-application help, you can also customize the standard 51风流Enable Now content for your users in many cloud solutions from SAP.

And the best part is, if you鈥檙e already an 51风流Enable Now, cloud edition customer, you get this service included in your current subscription and it will work out-of-the-box.

Sindhu Gangadharan, SVP & MD of 51风流Labs India and head of 51风流User Enablement, said, 鈥�51风流Enable Now provides customers with the ability to create content in their own language as well as easily translate it for international audiences. We are thrilled to be able to offer this service so that customers can quickly and seamlessly expand their reach into new markets.鈥� 51风流Enable Now and Document Translation are part of 51风流User Enablement, led by Gangadharan.

The integration of SAP鈥檚 on-screen translation capabilities also helps reduce the risk of errors and omissions in the global rollout of customer enablement content. Customers can now be confident that their content is accurately translated for a wide range of locales.

Existing and new 51风流Enable Now, cloud edition customers can now access the machine translation functionality. The launch of these capabilities marks a major step forward in the global reach of 51风流customers. With these innovations, you can now feel secure that your enablement content can be smoothly and independently translated for global audiences. Check it out and help your teams to learn in their language of choice without additional effort from project and authoring teams.

Kristina Kunad is global solution owner for 51风流Enable Now.
Ana Medina is product manager for 51风流Translation Hub.
Fiona Murphy is product manager for 51风流Translation Hub.
Kerstin Bier is solution owner for 51风流Translation Hub.

An essential aspect of business success is to prepare end users and employees for digital adoption. This is where a digital adoption platform like 51风流Enable Now comes into play.

Digital adoption offers competitive advantage to enterprises due to, among other factors, increased efficiency of business operations. By 2025, 70% of organizations are expected to use digital adoption platforms across the entire technology stack to overcome insufficient application user experiences. Additionally, it is proven that increasing ongoing training by 10% can double the improvement of business value. Therefore, deploying digital adoption solutions as part of the digital transformation strategy is not just an inducement, but a business imperative to maximize return on investment (ROI).

At SAP, one driver of product adoption is a consistent, intelligent personalized user enablement experience, with relevant product assets in the required languages. As the digital adoption layer, the company鈥檚 homegrown digital adoption platform 51风流Enable Now enables every enterprise to become an intelligent, sustainable enterprise. With next-generation capabilities such as on-screen translation and integration with business process modelling solutions, 51风流Enable Now helps ensure that the knowledge levels and productivity of all employees remain high to increase the potential ROI for enterprise software.

The easy access to learning content directly within many 51风流applications is powerful enabler and includes 51风流S/4HANA Cloud and 51风流S/4HANA, as well as digital supply chain, 51风流SuccessFactors, 51风流Ariba, 51风流Fieldglass, 51风流Concur, 51风流Marketing Cloud, and 51风流Sales Cloud solutions, among others. These applications include embedded and customizable content provided by 51风流and translated into the language of choice, which delivers time-of-need learning to help people develop the skills they need to do their jobs effectively.

It is important for businesses to empower project managers, learning teams, and end users with continuous learning in order to develop the right knowledge to use the software accurately and efficiently, leading to accelerated productivity and improved performance. With 51风流Enable Now, businesses can create and deliver any type of learning — for any 51风流and non-51风流application, for any domain, for any channel, integrated with any source, and for all their employees.

51风流Enable Now also supports process transformation and project management by integrating with 51风流Signavio and third-party solutions. It supports systematic learning for the end users, through which businesses run many complex business processes. Next-generation in-app help with the 51风流Companion service, including context-sensitive help, embedded learning, and process guidance, is also available in the application of choice.

Language is key to adoption of any software. With 51风流Enable Now, end users can consume enablement content in more than 40 languages powered by machine learning with integrated 51风流Translation Hub. The solution also offers the ability to export learning content in formats compatible with most learning management systems. It also supports change management with content lifecycle management as well as automated translation and maintenance of content services. For instance, partners can customize SAP-provided content or can create pre-build based on industry and solution best practices and offer enablement as a service. Businesses to scale with their partners through the powerful authoring suite for creating e-learning courses, software tutorials, and help documents, as well as flexible, template-based content production.

Undoubtedly, digital adoption significantly impacts the success of software implementations. Increased adoption leads to higher productivity, thereby maximizing ROI on business applications. With easy access to knowledge that end users need to succeed, exactly where and when it鈥檚 needed, 51风流Enable Now is integral to any business鈥� digital adoption strategy to improve productivity, user adoption, and the end user experience for maximized business value.

For more information, visit the .

Sindhu Gangadharan is head of 51风流User Enablement and senior vice president and managing director of 51风流Labs India.

We have come a long way since the early days of cloud computing. When cloud applications entered the world of business IT, executives鈥� main points of consideration were pricing and costs. For the first time, companies were able to shift their capital expenditures (CAPEX) in IT to operating expenses (OPEX) 鈥� thanks to subscription models. The results were more financial flexibility, less risk, and a more reasonable taxing model. For cloud customers, there is no longer a need for owning servers, which means that there is also a lower cost of ownership (TCO) when it comes to IT investments.

In the last couple of years, more and more companies have moved their entire business to the cloud. During that time, a cloud mindset started to take shape. While there is no actual definition of what a cloud mindset is, there are certain perceptions, as a quick poll on LinkedIn shows.

The poll results are by no means a representation of what defines a cloud mindset. Nevertheless, they do reflect the discussion topics that arise among our clients. The diverse backgrounds of the poll participants 鈥� developers, consultants, IT managers, and users 鈥� also influenced how they voted. Employees today expect IT to be intuitive, personalized, and adaptable. IT operations are no longer here to just keep the lights on, but are expected to help transform the business, automating processes and leveraging technology and integration platforms for new cloud applications. And especially since the pandemic hit, companies have been experiencing the importance of fast adaptability of processes to rapidly changing market situations. Agility is key.

Learning in a Cloud-First World

While managers and employees alike are adopting a cloud mindset, something else is shifting as well in the cloud: our needs on how we learn new skills and how we approach change 鈥� for IT experts and users.

Agile working needs to result in agile learning.
The agile approach to working focuses on the users and their more autonomous, iterative, and collaborative way of working. It can be applied to training and learning as well. In an agile cloud-based environment, employees need to drive their personal growth more independently. They decide what, when, and how they learn 鈥� in a less formalized and more demand-driven way. Learning becomes explorative, collaborative, and iterative. That doesn鈥檛 mean classrooms and guided learning will be replaced, but they will be enhanced by formats such as bar camps, hackathons, mentoring, or learning circles.

Continuous learning is imperative to keep up with the cloud.
When the tools they use every day are constantly updated, employees need a simple, transparent, and quick way to keep up. is an answer to that need. Depending on their role and current experience, 51风流experts can learn about the latest functionality of solutions like 51风流S/4HANA Cloud, 51风流SuccessFactors solutions, or 51风流Ariba solutions, and update their knowledge in a granular way. New training content like videos or quizzes are made available for 51风流Cloud product releases through . The program offers users a more regular and shorter way to update and keep their 51风流Certifications valid.

Learning as a working experience.
Apart from the content itself, the learning experience has become crucial for user adoption. Learning tools need to be user-friendly and customizable. Whether users are learning on their own schedule and device or in the moment of need in the application itself, training must adapt to the user and the respective working context in a cloud world. One way to support this is the 51风流Companion service: employees can learn the ins and outs of an application while they are using it, wherever they are. All learning materials are provided through and can be changed and updated by knowledge experts within the company.

How the Cloud Impacts Change Management

While adopting a cloud mindset changes companies鈥� approaches to learning, it also impacts change management. Why?

In general, change management is crucial for any project 鈥� and especially when implementing or upgrading to a new digital platform. In the past, however, companies were used to a high degree of IT customization, which made change management a complex task. Time and resources were difficult to estimate and allocate, and some companies refrained from doing it all together. With the advent of the cloud, the paradigm has shifted. IT solutions and processes have become more standardized, thus also influencing change management. It has become easier and faster to plan and put into practice with the right methodology and knowledge. Now, there is no excuse not to do it.

Migrating IT processes to the cloud constitutes a large-scale change. After this initial shift come many incremental changes on a quarterly and even monthly basis, impacting how companies manage their IT operations. As hardware handling is transferred to the cloud vendor, the process and change handling is a new challenge for IT departments 鈥� which often changes their operating models as well. For example, they start combining software development and operations of their IT landscape by switching to the DevOps methodology.聽The cloud and centralization of IT also mean that employees have more central access to data to make decisions based on facts and numbers. The framework provides a guideline on how change management can be altered to accommodate these changes.

Understanding the impact of the change and the upcoming transformation is the first important step to increasing readiness. That is why 51风流considers an integral part of project implementation and works to ensure its alignment with methodologies such as 鈥� a guided process to help deploy, adopt, and extend new capabilities across an organization.

Thus, it is crucial to educate everyone on the importance and relevance of the cloud. Having clearly outlined benefits and defining expectations for every employee within their specific role will boost confidence and speed up the adoption of the software. It will ultimately also increase the commitment and motivation to change.

Developing a Cloud Mindset Is a Cultural Shift

Mindset plays a critical role in how people cope with life situations. It is a result of our values and attitudes as an individual. And these, in turn, are often shaped by past conditioning and external influences, as we are continually learning and unlearning behaviors. Effective change management therefore does not aim at changing the mindset of individual people. Rather it focuses on influencing the very culture that shapes these mindsets.

With expert knowledge on organizational culture, change, and transformation, for example, companies can lay the groundwork for a successful shift. They need to create environments where growth can thrive and where learning and applying new mental models is just as important as unlearning old ones that no longer serve us.

Thomas Jenewein is a business development manager for 51风流Training and Adoption.

In this Q&A, Kunad discusses how the demand for in-application help and training capabilities has changed, especially over the past two years with the challenges of a global pandemic and millions of 51风流users working from home. She also explains new functionalities and how customers can benefit even more from this great solution.

Q: In your role as solution owner of 51风流Enable Now, what have been your observations over the past two years, when businesses were struggling with the impact of the pandemic?

A: I noticed several interesting trends during the pandemic. Some businesses had challenges from not being ready to respond in a fast and agile way to the new situation 鈥� for example their entire workforce working from home suddenly or not being ready to boost their digital transformation, enhance their rollouts, or implement new business models within a very short time frame. On the other hand, I observed that some of our customers accelerated their investment in user enablement and training.

The reasons seem obvious. They wanted to make a good use of the time they suddenly had due to the circumstances, time which they would normally have invested in their own customer projects. Instead, some customers decided to kick off long-term projects on user enablement earlier than originally planned. In other cases, we noticed a change in how user enablement is valued. The unpredictable change due to the pandemic and entire workforces suddenly working from home revealed gaps and needs for upskilling. The help system of colleagues at the next desk suddenly fell away. User enablement and upskilling became priority tasks for many. To help customers respond to this in a fast and agile manner, 51风流Enable Now offers a range of possibilities to help overcome those gaps and needs.

Sounds like some businesses managed to turn their challenges into something positive by installing or enhancing the use of 51风流Enable Now. How would you summarize the key features of this in-application help in one sentence?

51风流Enable Now helps customers easily create, maintain, and deliver in-application help, learning materials, and documentation for existing applications as well as for the rollout of new features or solutions.

What is the unique selling proposition for 51风流customers when working with 51风流Enable Now?

There are many good reasons that come to my mind, let me mention a few. 51风流Enable Now is already integrated in many 51风流solutions. For example, RISE with 51风流customers automatically have access to SAP-generated content available via 51风流Companion* in-application help. There are many more with this great help and customers can also enhance it.

The second aspect is that we have a huge volume of ready-to-use content available, which saves our customers time as they will not have to create the content themselves but can basically hit the ground running from day one. 51风流Companion works like a digital assistant for users, aiming to simplify and ease the consumption of our solution. It is available for browser-based solutions, for in-application help for non-browser-based solutions, and even for non-51风流solutions in general. 51风流Enable Now offers many ways to create enablement content 鈥� from interactive quizzes to e-learnings with text-to-speech over customized documents. Finally, I would like to mention that our customers can use 51风流Enable Now across their whole portfolio with just one license per user. This breadth of possibilities has something for every use case.

This all sounds easy to apply, easy to consume, and easy to use. What do you hear from customers about recent enhancements?

What I hear most of the time is 鈥淧lease give us more of this.鈥� Customers love the direction we鈥檙e heading in, and our vision of an intelligent adoption platform resonates. Be it fine-tuning our existing feature set with enhancements like the push help and what鈥檚 new banner configuration or coming up with completely new features like machine translation integration, we seem to have hit a sweet spot, especially with in-app help delivered by 51风流Companion.

With a more flexible approach for new releases, more proactive customer communication, and our lively user enablement community, we continuously listen to our customers to best respond to their needs. This is not just about the features; it鈥檚 also about being a companion for our customers on their way to better adoption and productivity.

You indicated how important user enablement is to fully unfold the benefits of a solution and to help increase the overall performance of users. What are one or two things that you would like customers to be aware of?

First, I would like to point out that customers can use 51风流Enable Now for a huge number of 51风流solutions. It鈥檚 even part of the built-in application help, like with , where they can benefit from the pre-created ready-to-use content.

They can also use 51风流Enable Now for any other kind of enablement and training content they want to create, depending on the individual business needs of an organization or department.

Let鈥檚 say a company runs different 51风流applications, for example 51风流SuccessFactors solutions, plus their own custom-built applications. 51风流Enable Now could be used for all of them.

Often customer departments tend to act in silos when it comes to implementing training and enablement software. HR might consider using 51风流Enable Now for 51风流Success Factors Onboarding, for example, while the procurement department might not be aware that they could also use 51风流Enable Now 鈥� and with the benefit of not having to add additional licenses.

To fully benefit from 51风流Enable Now installations across departments within one organization, we strive to help our customers to close the gaps between departments, teams, and license usage, and to help them make best use of 51风流Enable Now.

Sophia Stolze is integrated communications manager for 51风流Enterprise Adoption at 51风流SE.

*51风流Companion will replace 鈥淲eb assistant鈥� to provide a harmonized and more descriptive name for in-application help channels provided by 51风流Enable Now.

Networked systems, analytics for decision-making, and modern infrastructures form the IT foundation of an intelligent enterprise. , which is already empowering global organizations such as Pfeiffer and the NBA, is more than the technical implementation of 51风流S/4HANA and the move to the cloud. It places equal importance on transforming existing business processes for the digital age and developing completely new ones. After all, innovation is the basis of tomorrow’s business models. And any transformation must pay close attention to a third aspect: people.

With the courage to change and the knowledge of new processes and tasks, project teams and end users determine the success of transformations. That鈥檚 why change management and employee training are key for efforts.

Basic learning opportunities for the transition to the new digital world are already included:

• 51风流experts gain access to e-learning, learning communities, training systems, and regular updates via included 51风流Learning Hub licenses.
• Users learn how to use the software within the application via a Web assistant, which features a content library of free standard guided tours, documentation, and tutorials.

Sascha Thiery, head of Deutsche Telekom’s 51风流S/4HANA Academy, also sees the relevance of further training. The academy plays a decisive role in ensuring that Europe’s largest mobile communications provider maintains its own “innovation leadership in the digital market,” as Thiery puts it. “Due to digital transformation and the resulting technological changes, there is a huge need for retraining all skill roles,” Thiery said.

Those who want to fully prepare their teams should also take advantage of additional offers.

Ensuring Acceptance for Change and Adoption of Solutions

The first question is: how can we motivate all employees for the transformation project right from the start? After all, teams that have been working together for years are accustomed to their existing workflows and tools.

The holistic approach of 51风流Training and Adoption can help with as well as training. Starting with a change impact assessment and a training needs analysis, 51风流experts first examine the specific status and options for action. To put it simply, the goal is to transparently communicate the course of the project and the benefits of the new solutions and processes to everyone involved so that they can see their concrete personal advantages.

However, in order to also change practices after the transformation and to use the full potential of the new solutions, more than motivation and ownership of the project is needed. All users must be familiar with the capabilities of the new software that are relevant to them and be able to use them confidently. A well-thought-out training strategy can therefore increase the success of a RISE with 51风流project many times over. In combination with change management, it turns employees into agents of change.

Moving to Continuous Learning

51风流Training and Adoption can support companies in creating and implementing an individual training strategy. At the beginning of the project, 51风流experts focus on training the project members. Employees acquire the latest 51风流knowledge firsthand and practice directly on training systems that support knowledge transfer. Even in-depth content is quickly internalized during the exchange with trainers and other learners.

In the Intelligent Enterprise, processes and software functions are constantly evolving. Because of this, every skill and every piece of knowledge has a shorter half-life than before. Continuous learning is correspondingly important. A cloud-based learning platform like makes this possible. Whether they choose from online courses that interest them or through the software that automatically suggests learning depending on their role 鈥� employees continue their educational flexibly at their own pace and on their own time. Last year, for example, Porsche subsidiary MHP used 51风流Learning Hub to alone.

The guides can help you find the right courses among the extensive training options. The visualized recommendations illustrate the best-practice learning path to mastering a solution, subdivided by specialist area and industry. Among the many 51风流Learning Journey guides on RISE with SAP, there is now also one specifically for .

Another option for efficient training for RISE with 51风流is , with separate programs for RISE with 51风流S/4HANA Cloud. Here, participants can benefit from the advantages of different learning methods and flexibly prepare for their RISE with 51风流projects in a blended learning approach. They can combine virtual 51风流Learning Class courses, which are moderated and guided by 51风流instructors, with self-study via 51风流Learning Hub and conclude with 51风流consultant certification.

For end users, formalized training with standard 51风流content is okay, but not the most efficient method. With the Web assistant service, employees can receive immediate support for their questions directly in their 51风流applications. This includes interactive documentation, embedded learning programs, and guided tours providing answers in the flow of work. A wide range of learning content on 51风流S/4HANA and other solutions is available and is constantly being expanded by SAP. With the help of , companies can adapt the existing content or create new content and thus individually design the continuous training of their team.

“RISE with 51风流is a complete package; in addition to software and services, learning for experts and users is also integrated,” explains Guido Gr眉ne, head of 51风流Training and Adoption, Central and Eastern Europe. Customers and partners keep reporting back on how crucial this is. “These topics are sometimes forgotten, but they are critical to success,” he added.

In a new open51风流course, you will learn the prerequisites for a successful business transformation to the cloud, how the technical migration works, and on which methods and concepts an intelligent enterprise is based. .

Regular updates on 51风流training and certifications can also be found in the . Also, visit for more information and discussion with experts.

Thomas Jenewein is a business development manager for 51风流Training and Adoption.

As we continue to further develop and explore the needs and opportunities of the new normal, digitalization keeps expanding while the need for businesses to upskill their workforce must be addressed at the same time. Indeed, according to a , 85% of CEOs said that the pandemic significantly accelerated digital transformation plans for their business.

This digital transformation can only become a working reality particularly for businesses operating globally and locally when the implications of operating in a country and across countries are considered and taken into account. Businesses must be able to plan and act holistically wherever they operate. While state-of-the-art enterprise software and solutions are needed to make this happen, adoption significantly supports businesses to generate the full value from these products. It is the key to realizing desired business outcomes.

51风流Enterprise Adoption聽helps customers to realize value and business outcomes in three key aspects: resiliency, performance, and sustainability. Those aspects mean something quite specific for successful businesses. Here鈥檚 why adoption matters.

Resiliency

In this context, resiliency means getting the full benefit of 51风流software by adapting to new situations or conditions easily and without disruption. For example, many different countries have enacted different regulations, not only during the COVID-19 pandemic. We are providing those legal changes to our customers, so they can stay focused on their business and compliant with any existing or new regulations. On the other hand, a company opening a subsidiary — for example, in Brazil — would need to feel confident that it could implement its existing software solution while adhering to governmental policies. Operating locally and globally is one aspect, digitalization of business and meeting requirements for e-reporting and e-invoicing the other.

Here, 51风流Document and Reporting Compliance enables companies to comply with local regulations for e-invoicing and e-reporting in a huge number of countries. The solution is fully harmonized across countries and delivers approximately 350 statutory reports and electronic document processing scenarios out of the box and is kept up to date whenever a legal change happens.

This harmonized and standardized approach enables customers to easily for example build up a shared service center and implement new obligations in almost no time. It provides the customer peace of mind doing business in multiple countries, especially when exchanging documents with governments.

Performance

51风流Enterprise Adoption helps customers to increase business innovation and productivity through the rapid adoption and automation of processes for 51风流products and solutions. The most successful companies achieving greater efficiencies are those that balance automation and user performance.

For example, 51风流implemented localization capabilities for tax frameworks for an , leading to a more than 60% efficiency gain in its fiscal department, which runs more than 16,000 tax obligations per year for its 20 million invoice items.

Sustainability

51风流Enterprise Adoption helps customers to optimize the use of resources through transparency on respective regulations as well as through empowered users providing key abilities required for sustained adoption of 51风流solutions.

For example, a needed more than 1,000 users to become productive at the moment of go-live with 51风流S/4HANA. To drive adoption readiness, the company began with the training and upskilling of its workforce four months before go-live, enabling users with embedded contextual help as they completed daily tasks. In addition, the company created e-learning materials, reference guides, and work instructions.

This enablement and upskilling lead to empowerment of the workforce, an increase of motivation, and employee retention.

Resiliency, performance, and sustainability are the key levers of your desired business outcomes and make up what I like to call鈥渢he “whole enchilada” —聽 the realization of intelligent, sustainable enterprises as a working reality.

Adoption helps make the digital transformation a success, which is why, as enterprises continue their digital journey, it is essential to aid with adoption and enablement throughout the lifespan of 51风流products, despite whatever future opportunities enterprises may face.

Eva Zauke is senior vice president and global head of 51风流Enterprise Adoption.

Q: How are 51风流customers digitalizing to address their biggest business challenges?

A: As the pandemic continues to speed up digitalization across organizations worldwide, our customers are realizing the tremendous business benefits of moving to the cloud. In one of the latest , 77% of CEOs reported accelerating their company鈥檚 digital transformation plans. Between fast-changing supply chain disruptions, government policies, and regulations 鈥� and ongoing pandemic-related challenges 鈥� leaders are doubling down on business resiliency, , and sustainability.

Working together to help our customers incorporate advanced technologies across the business to become part of a network of intelligent enterprises is at the heart of 51风流Enterprise Adoption. It鈥檚 not enough to select new technology. Companies need to make sure they operate successfully locally and globally, and that their people will actually use new technologies to digitally transform the business.

How has the 51风流Enterprise Adoption team responded to these challenges to help customers?

It comes down to digitalization of the business, localization, and user enablement. Over 80% of our customers are global, operating multiple sites across numerous countries. 51风流Enterprise Adoption helps customers meet e-reporting and e-invoicing requirements for digital reporting and data transparency. We localize business processes in every application, including finance, human resources, procurement, travel, customer experience, and supply chain management for . Our team translates applications into local languages for use in the language of choice.

At the same time, we create digital learning materials that help employees understand how to use the company鈥檚 new business processes and technologies. Eighty-seven percent of recently surveyed executives said that their organization already faced skill gaps or expected to within the next five years. Upskilled, enabled employees are, on average, 50% more satisfied and productive.

When companies work with software that adheres to local business practices, this provides leaders with peace of mind. They know their people have the tools to innovate faster than the competition while the company meets evolving governmental policy and regulatory mandates worldwide.

Can you provide examples of customers that have benefitted from 51风流Enterprise Adoption?

We worked with a global services provider that reduced the implementation costs of e-invoicing per customer by over 75%. This is significant because companies are under strong governmental pressures to adopt electronic invoices for tax reporting on purchase orders, payment terms, credit notes, and other transactional documents. E-invoicing provides companies and regulators with centralized data, something that鈥檚 particularly important for companies doing business in multiple countries and locations. Being able to quickly roll out new digitalized business processes like e-invoicing allows our customers to respond faster and more cost-effectively as regulations change.

We helped a global food and beverage company localize its centralized tax management processes using 51风流Document and Reporting Compliance for its operations in Brazil. With improved data accuracy, automated tax filing transactions, and streamlined reporting, the company gained over 60% in efficiencies in meeting thousands of tax obligations and running millions of invoices each year.

An Australian-based water supplier has relied on us throughout its digital transformation journey to increase the productivity of over 1,000 employees by migrating to 51风流S/4HANA. 51风流Enable Now developed multimedia learning materials to train employees before the system went live. This strategy reflected the company鈥檚 employee engagement culture of continuous learning so customers never experience service gaps.

We help customers in many industries with tailored to someone鈥檚 specific role and location. Learning might be embedded in new technologies or delivered on-site at a kiosk or through another channel, showing someone how to get the most out of the software in the context of their new business processes. When people fully understand how to use technologies like and their positive impact, they become more productive for faster company innovation.

What should leaders keep in mind as they continue on their digital transformation journey?

Make sure you realize business value that鈥檚 measurable in resiliency, performance, and sustainability. Digital transformation is not just implementing new software. It鈥檚 embracing new capabilities so your employees can unlock the value of transformed processes and connected networks, making the Intelligent Enterprise a reality for your business.

Looking ahead, what can customers expect from 51风流Enterprise Adoption?

We are staying on top of evolving government mandates, along with the impact of the pandemic and other up-to-the-minute world events by country, region, and industry. Organizations can continue to count on us for localized versions and user enablement across the lifespan of their 51风流software. As companies increasingly digitalize operations, we will be there to help them adopt innovations for a more resilient, high-performing, and sustainable business future.

As companies continue their transformation to the Intelligent Enterprise, applying advanced technologies and best practices as part of integrated business processes, they can drive adoption and create business value by providing the skills needed to use these business processes and technologies effectively. This, in turn, can help accelerate digital transformation by helping employees work productively with these processes and technologies, under a new set of circumstances, sooner.

Applying advanced technologies is only one aspect of digitalization. When a business implements or updates a software solution, it also needs to adapt its business processes to go along with it. As the pace of digitalization increases, it will also increase the pace at which new business processes and introduced and existing processes are updated.

Business processes can vary depending on where a company is located. Multinational companies operating in several locations around the globe are faced with a diverse set of processes and procedures depending on local regulations. Every time there is an update from a governmental institution, processes need to be updated to stay compliant. And each time the processes are updated, employees need to adapt to them and adopt them to use them effectively.

So, how can businesses at all stages in their digital transformation drive adoption and achieve critical business outcomes? How can adoption help businesses realize value from their investment decisions?

One way is to implement software solutions that have built-in support for compliance with governmental regulations in all locations where a business operates. Businesses can use software to , which can lead to efficiencies. These real-time, essential software solutions in localized versions and in local languages can offer peace of mind and contribute to an organization鈥檚 resiliency, performance, and sustainability.

Additionally, providing enablement for users and employees across a wide variety of channels and as part of 51风流solutions, facilitated by digital adoption platforms such as 51风流Enable Now, businesses can provide their employees with the most up-to-date software, technology, and process documentation when and where they need it 鈥� right in the flow of their work and in the language of their choice.

During the COVID-19 pandemic especially, 51风流customers and partners were able to use 51风流Enable Now to support their digital transformations by enabling their users to embrace and apply the latest technologies. For example, a to help empower and cultivate a local workforce that was quickly able to adopt new technologies.

51风流has a long history of helping companies digitally transform, even in today鈥檚 extremely challenging environment, and remains committed to helping companies achieve the most impactful business outcomes with flexible and integrated services and solutions.

A digital transformation to an intelligent enterprise can help a business prepare to meet and overcome the challenges of today and tomorrow. By focusing on adoption throughout the digital transformation, a business can make the Intelligent Enterprise a working reality 鈥� moving beyond business processes to span the entire global footprint as well as its workforce 鈥� to make the digital transformation a success.

Eva Zauke is senior vice president and global head of 51风流Enterprise Adoption.

If purchasing enterprise software can be likened to putting tires on a car, adopting it stands for all the nuts and bolts that need to be tightened for the perfect fit.

As , senior vice president and global head of 51风流Enterprise Adoption, says: 鈥淎 company can provide the most excellent and refined products. But if they are not fully adopted by the customer, it will not be possible to reap all the value they promise. For companies to make the transformation to the Intelligent Enterprise a success, business value realization needs to be at the center of the digital journey. From a customer鈥檚 perspective, adoption is key to realizing business value.鈥�

With responsibility for quality management, , and user enablement, 51风流Enterprise Adoption is contributing to the success of 51风流solutions and ultimately to the success of 51风流customers.

鈥�51风流Enterprise Adoption is providing the key ingredients to help SAP鈥檚 customers to drive adoption and to create value with the Intelligent Enterprise,鈥� Zauke says.

Focused on Quality

Cloud raises customer expectations for quality of software. Customers expect ease of use with a consistent user interface (UI) across products and embedded enablement. Cloud promises flexibility and scalability, requiring high system performance and availability.

鈥淎s customer expectations about software change with cloud solutions, quality and compliance are criteria customers increasingly pay attention to in the decision-making process to purchase software,” Zauke explains. “51风流is taking a comprehensive view on quality along the software life cycle that matters to our customers. This includes high availability and performance, robust data security, ease of implementation and integration, user experience, and superior functionality.鈥�

Enabling the 51风流User Leads to Higher Productivity

Even without a pandemic, roll outs of new technologies and processes can be challenging for companies. 鈥淚ntroducing a new business process without planning ahead for user enablement is simply not possible,鈥� Zauke says. 鈥淭he most successful companies are those that make the technical go-live the point in time when their users are enabled, and actively plan for a fast user on-boarding.鈥�

Research shows that enabled users are not only when working with 51风流applications, they are also with their work. One way to achieve broad user enablement is to collect and scale the knowledge of key users, as German retailer Lekkerland did for the implementation of .

鈥淭hese key users possess a very deep knowledge in Lekkerland鈥檚 business processes and can assess what the company needs beyond 51风流standard,鈥� Zauke explains. 鈥淟ekkerland captured this knowledge with and made it available to 2,000 business users.鈥� These 2,000 employees were thus enabled to work with the software from day one of the go-live.

One of the largest American retailers uses to fully digitalize enablement for its more than 450,000 employees, meaning they no longer had to attend classroom sessions because the training was embedded into their daily onscreen working environment. Store employees received specific learning material to help them with customer contact during the pandemic.

Enabling the Success of Local and Global Businesses

As businesses have to be successful in a country as well as globally, they need support in achieving exactly this.

鈥淒oing business in accordance with regulations and local laws is a typical challenge our global and local customers are facing,鈥� Zauke confirms. 鈥淟et鈥檚 assume a global company wants to open a local subsidiary in Hungary or South Africa. They have to move forward quickly with a localized version of the software in use, while not compromising their global compliance, their best business practices, and statutory reporting.鈥�

At the same time, the pandemic means that a variety of new laws and regulations were issued by governments that customers had to adhere to practically overnight.

While some software vendors may simply offer their products in the local language and call it 鈥渓ocalized,鈥� 51风流has invested heavily in developing truly localized solutions, with country-specific versions that address not only language variations, but also localization of the respective business functions, compliance, local tax and payment rules, statutory reporting, local human resources (HR) solutions, and more. For example, 51风流solutions include 64 local versions of 51风流S/4HANA and 101 localized versions of .

When 51风流customer Nestl茅 opened a subsidiary in Brazil, they were faced with managing compliance with the Brazilian tax declaration framework.

鈥淏razil is considered to be the country with the most complex tax regulations worldwide,鈥� Zauke says. 鈥淭here are many details going into the tax calculation: where was the product developed, where does the material come from, who contributed, who will receive it 鈥� all these parameters have to be considered. These regulations had to be included in the Brazilian version of the 51风流software Nestl茅 was using for them to be compliant with Brazilian tax law.鈥�

Supported by SAP, Nestl茅 Brazil now manages tax data for more than 20 million invoices and 60,000 legal filings per year.

Adoption Drives Success

Solutions from the 51风流Sports & Entertainment portfolio highlight the importance of adoption. Professional sport is a competitive environment, where maintaining and monitoring player performance has become very important. Digitalizing player performance and team management processes takes sports team management to a new level. 51风流Sports One helps clubs and organizations digitalize sports performance management by coordinating all administrative, training, team management, scouting, and medical processes. Sport clubs can analyze and track player performance and players’ talent development and progress. Players, coaches, and scouts are empowered to collaborate on the go with intuitive, secure mobile team communications.

Professional athletes, coaches, and support staff want to focus on the sport itself and don鈥檛 necessarily need to be experts in software usage. They require a software solution that engages athletes and teams with innovative technologies that empower users with intuitive functionality and allow ease of use to enable adoption across the organization.

Zauke emphasizes the importance of adoption: 鈥淎doption is key to getting the most out of 51风流software. Or, in other words, adoption makes the digital transformation a success.鈥�

reported that 87% of companies are either currently facing skills gaps or expect gaps to emerge in the next five years, and the recently indicated that, on average, 40% of workers will require reskilling of six months or less. A lack of advanced upskilling programs can inhibit growth opportunities and hinder success. found that less than 20% of leaders feel their company has made 鈥渟ignificant progress鈥� in establishing an employee upskilling program.

I believe that the companies positioned for the greatest success are those that prioritize employees鈥� reskilling, upskilling, and continuous learning while recognizing the importance of meeting the learners where they are, empowering them, and providing a broad range of skills to help them succeed.

Providing the Right Knowledge at the Right Time

According to the same PwC survey, upskilling and reskilling programs 鈥� especially advanced ones 鈥� create positive impact across organizations, achieving outcomes that include:

• 60% stronger corporate workforce productivity
• 43% higher workforce productivity
• 37% greater business growth
• 51% greater innovation and accelerated digital transformation
• 35% reduction in skill gaps and mismatches

Truly advanced and effective upskilling offerings are those that offer the right information at the right time in the right work context. With the increased number of remote and distributed workers today, employees require self-led enablement鈥攁nytime and anywhere鈥攖o be in the driver鈥檚 seat for their own careers and learning journeys.

By regularly offering new and engaging content, businesses can empower employees to make digital transformation and upskilling efforts successful. Instead of sending an overload of information, it is critical to meet learners in their consumption mode鈥攚hen they are in an active learning mode and in the mindset to learn and absorb specific material. This can even empower them to share knowledge and collaborate with their peers.

To that end, 51风流solutions like offer agile, step-by-step guidance that meets every worker鈥檚 own pace and learning style. With the flexibility that 51风流Enable Now provides, organizations can customize learning environments and formats to fit how and when individuals learn best.

Moving Beyond New Technology

Technology adoption is crucial. The greatest software can only achieve the expected success when people use it to deliver new levels of business performance. To dramatically increase the speed of adoption, companies must provide next generation employee-driven learning. To support users with a simplified experience and instantly enable them on software usage without formal training, companies should provide dynamic step-by-step instructions and information.

What鈥檚 more, the need for upskilling and reskilling goes beyond product-related skills. Business skills are also necessary ingredients for productivity and broader success. With enablement strategies often already based on the technological aspects, advanced enablement programs stand out when they incorporate soft skills that enhance other elements of a working business environment鈥攂oth in person and virtual.

To further position users for success across work environments, companies must empower users with agency in their roles and skill sets. Organizations can support their people by providing guidance for specific business needs at the precise moment of need, particularly in the digital age. As such, 51风流has uniquely designed the 51风流Enable Now solution to cultivate key ingredients for success through its ability to produce or adapt any kind of enablement content in multiple formats.

Companies are also recognizing the value of continuous learning with SAP. According to Yuliya Kuratova, HRD, Alcohol Siberian Group (ASG), 鈥�51风流Enable Now helps us guarantee that only trained users will work in our new system based on 51风流S/4HANA. Errors occur less, and our specialists feel more confident and in control.鈥�

Dirk Goette, head of Academy at itelligence AG, shared that the digital platform 鈥渁llows our consultants to complete training courses at their own pace without having to travel to a training center. The learning content is well structured and is being used by our consultants and customers alike.鈥�

Aakashi Sunil Shah, senior analyst at Capgemini, agreed that 鈥�51风流Global Certification gives more and better opportunities to individuals. There鈥檚 a certain level of recognition and respect among peers, professionally and personally.鈥�

Looking ahead, organizations undoubtedly require innovative technology, business innovation, and a talented, skilled workforce. 51风流will continue to strengthen the enablement of the 51风流user to meet business user needs with the critical ingredients for when, where, and how they learn and perform best.

In the end, it is the enabled user who makes digital transformation a success.

Eva Zauke is the senior vice president and global head of 51风流Enterprise Adoption.

Years ago, learning was something you did to prepare for a project and then it was done. It was almost as if learning was turned on and off and happened in discrete boundaries of time. Today, as the speed of innovation increases and professionals 鈥� like the ones involved in IT projects as administrators, consultants, and developers 鈥� need to regularly consider how to implement new changes, continuous learning is the only way to operate.

While the human element of individual learners needing to effectively absorb and apply training remains, it is unmistakable that the role of IT training has distinctly evolved into a perpetual presence in the innovation life cycle.

Transformed Role of Training

Broad, transformative trends in the IT learning landscape have taken hold in recent years. Among these are increased peer-to-peer learning, modularization of learning content, and digital delivery platforms. The instruction element has also changed. A indicated that while more than a third of all learning and talent development professionals surveyed intend to increase their budgets over the next year, 38 percent plan to spend less on traditional instructor-led training. Comparatively, nearly two-thirds plan to spend more on online training.

The changes and challenges brought about by the global COVID-19 pandemic have both underscored and accelerated this reshaping of the IT learning landscape.

The enhanced 51风流Training and Adoption portfolio was designed to be flexible, allowing for adapting learning preferences as well as the necessary tools and skills for given roles to continuously and quickly evolve. This 51风流portfolio expertly supports continuous learning anywhere, at any time, and in a wide variety of languages.

While today鈥檚 classroom formats have evolved, the role of training itself has also transformed. According to a recent , 鈥淪kills can and do expire. Organizations need people who can continually learn and adapt.鈥� The report notes that while maintaining up-to-date technical skills and keeping up with the speed of innovation is critical for individuals鈥� future success, so too is the skill of being 鈥渙pen to new experiences and flexible in their thinking.鈥�

Companies around the globe are recognizing this shift in the role of training. The LinkedIn Learning report revealed that more than half of all learning and development professionals surveyed plan to launch new upskilling programs for employees, and nearly half plan to initiate new reskilling programs. Today鈥檚 learners will be successful not by solely consuming new information and courses, but by adopting, implementing, and expanding upon their training to continuously create new value.

Presence in the Customer Life Cycle

Beyond the constant ideation process, training today has a pronounced presence throughout the entire customer life cycle 鈥� from end to end.

In the past, when on premise was the industry norm, user training was more of an afterthought. Today, however, customers are seeking or considering training to inform themselves throughout the process 鈥� and even sometimes during the initial software selection phase. The continuous learning incorporated with 51风流products in turn supports users as they move from the land phase to the expand phase in the customer lifecycle model.

51风流Training and Adoption uniquely utilizes the company鈥檚 scale and efficiencies to constantly innovate digital platforms and offer new, relevant training that adds value to each customer鈥檚 specific context and needs.

Looking to the future, 51风流emphasizes innovation that complements and builds upon its training offerings, ultimately enhancing the overall experiences of learners and customers at every stage of their digital transformation journeys. In doing so, the company can more effectively help individuals and organizations turn learning into achieving on their paths to the Intelligent Enterprise.

Jan Meyer is head of Global Business Portfolio Management and Business Development for 51风流Knowledge and Education.

As with any tool, knowledge of how it works helps ensure people are comfortable and skilled at using it. Training drives and supports change, enabling people to add value to business. Leading companies are making the connection between digital transformation and learning already.

Similar to how work has evolved quickly over the last few months, so has the demand for learning. Software training needs to be available from anywhere and at any time. It should be customized to what teams need, exactly when they need it while they work. To be most effective and personalized, training today should also include the possibility for organizations to create their own, specific learning content. More efficient knowledge transfer translates to higher user adoption rates for project leaders, IT specialists, and end users.

How did 51风流S/4HANA learning programs at Capgemini and Alcohol Siberian Group motivate their people and prepare them for change?

Flexible, Cloud-Based Learning Benefits Capgemini

Leading global consulting agency Capgemini needs to stay on the cutting edge of rapidly evolving 51风流S/4HANA capabilities. After all, knowledge is key to differentiate in the marketplace. 51风流Learning Hub is its flexible, cloud-based learning solution. It offers Capgemini continuous learning with 24/7 access to training content.

Members of 51风流Learning Hub join learning communities called 51风流Learning Rooms. Here, users interact with trainers and moderators and learn from one another. Seventy-nine percent of community members achieved their learning goals more easily by actively participating in 51风流Learning Rooms on 51风流Learning Hub. And as 51风流S/4HANA evolves, so does the knowledge of project teams, consultants, and end users. Not only is building skills important but maintaining them is also essential. Capgemini saw results of improved pass rates for certification and increased staff motivation.

鈥�51风流Learning Hub has been key in achieving our global certification targets, as it enables us to provide our employees with Web-based access to learning resources that help them constantly refresh their skills so they can deliver a superior service to customers.鈥�

–聽Elisabetta Spontoni, vice president and
global head of 51风流Operations, Capgemini

Customized Training for Implementation at Alcohol Siberian Group

The writing was on the wall for Alcohol Siberian Group. Keeping up with growth and customer demands meant a digital transformation was needed. More specifically, to improve its supply chain management and update the go-to-market strategy, the company needed 51风流S/4HANA and to its people.

The group used 51风流Enable Now to create more than 500 unique training courses and over 300 pieces of training content. 51风流Enable Now is a learning solution that offers content creation and a library of training resources embedded in 51风流S/4HANA. Alcohol Siberian Group took advantage of the content library, customized it, and increased adoption rate during the implementation of 51风流S/4HANA. Now its employees are prepared with practical skills before beginning projects.

鈥�51风流Enable Now helps us guarantee that only trained users will work in our new system based on 51风流S/4HANA. Errors occur less, and our specialists feel more confident and in control. Thanks to the training, employees see 51风流S/4HANA as easy to use.鈥�

–聽Yuliya Kuratova, HRD, Alcohol Siberian Group

Learning for Successful User Adoption

Like Capgemini and Alcohol Siberian Group, many companies need to increase user adoption and train their people to transform their business.

鈥淲e see that customers who invest in training have faster and more successful 51风流S/4HANA projects,鈥� said Guido Gr眉ne, senior vice president of Training and Adoption at SAP.

But during the current pandemic, traditional, in-person training is not possible in many parts of the world. However, as mentioned above, there are many alternatives. The good news is that instructor-led training for 51风流S/4HANA is still available in areas where in-person training is on hold. 51风流Live Class participants can experience instructor-led training and interaction with other learners online. Hybrid approaches that mix in-person and online training are also available.

Seventy percent of members in the German-Speaking 51风流User Group (DSAG) and 55 percent of members in Americas鈥� 51风流Users鈥� Group (ASUG) 聽are in the process of or planning to implement in the future. While respondents鈥� overall No. 1 ask was for fewer software customizations, with easier training tools ranked a close second.

鈥淐ompanies in every industry worldwide have realized that integrated, cloud-based software is critical to business success,鈥� said Eva Zauke, chief knowledge officer at SAP. 鈥淭he near future will be a hybrid approach, where some workers remain at home while others are onsite. Employees need access to business systems wherever they are working, and software in the cloud and digital learning provide that flexible, fast access.鈥�

Digital Learning Fills Critical Innovation Gap

It is no coincidence that 51风流S/4HANA is the most popular topic across the company鈥檚 . As the core of SAP鈥檚 foundational vision for the Intelligent Enterprise, 51风流S/4HANA is essential for companies that want to benefit from the latest innovations for business growth.

鈥�51风流customers, consultants, partners, and students are using this time to prepare, learn, and educate themselves for this next digital era,鈥� Zauke said. 鈥淓veryone 鈥� from technical administrators to business users 鈥� is eager to become proficient in 51风流S/4HANA so they can apply it to help their companies become intelligent enterprises and realize the business benefits.鈥�

Learners are realizing there is huge value in understanding 51风流S/4HANA capabilities for both cost-effectiveness and innovation. 51风流Training and Adoption offerings go the extra distance to help people make the most of these solutions.

鈥淐ustomers are telling us they want to take full advantage of what鈥檚 standard in 51风流S/4HANA and innovate on top where it makes the most sense for their company鈥檚 differentiation,鈥� Zauke said. 鈥淭hey鈥檙e discovering how to embed advances like the Internet of Things, predictive analytics, and into their business scenarios to transform everyday processes into value and results.鈥�

Well-Timed Training Pays Off

Demand for training on 51风流S/4HANA is high among students, consultants, and 51风流customers for many reasons. With some customer projects currently on hold or deferred, established consultants are using the downtime to get certified on 51风流S/4HANA so they can be ready as the pandemic recedes. At the height of the crisis earlier this year, more than 6,000 academic students used free vouchers from 51风流to get certified on 51风流S/4HANA.

鈥淔or newly graduated students, learning about 51风流S/4HANA is a career-building move, potentially giving them an edge with employers that need experts in the latest innovations for business growth,鈥� Zauke explained. 鈥淧artners are taking 51风流S/4HANA courses to prepare for the new normal once the pandemic recedes. They鈥檙e investing heavily in 51风流certifications.鈥�

The number of individuals certified in 51风流S/4HANA has increased by 73 percent since last year, with over 110 experts certified each day. More than 74,000 鈥� and counting 鈥攁re currently learning about 51风流S/4HANA and collaborating with coaches, trainers, peers, and other experts in 51风流Learning Rooms for 51风流S/4HANA. In just the first half of 2020, approximately 11,500 learners participated in almost 400 live sessions on 51风流S/4HANA.

As for 51风流customers, they can actually train employees directly from their 51风流S/4HANA applications, which have embedded learning capabilities through . This is a boon to organizations likely facing continued remote working mandates. One large U.S.-based retailer, a longtime 51风流S/4HANA customer, virtually trained its employees on in-store safety protocols in response to the pandemic.

鈥淭raining starts with the people involved in technical migration, such as project managers, administrators, and developers,鈥� Zauke said. 鈥淚n parallel, 51风流customers train the business users to explore new functionalities, adapting the company鈥檚 business processes to become an intelligent enterprise using 51风流S/4HANA applications and underlying technologies. This is where business innovation comes alive with new business models.鈥�

Cloud is in Everyone鈥檚 Future

researchers recently categorized software as a service (SaaS) as the largest cloud market segment overall and predicted increased spending through 2020 and into next year. Indeed, 92 percent of DSAG members and 98 percent of ASUG members who have already decided in favor of adopting 51风流S/4HANA are planning their projects within the next five years, promising business innovation that will last long after the pandemic.

Follow me: @smgaler

Today, as developments and innovation in technology constantly change our world and how we work, we are forced to more regularly tackle new learning curves and shift our mindset to one of continuous learning.

Technology companies need to keep up with this rapid pace of change and offer platforms to enable continuous learning for their various audiences. While many recognize the need to empower their employee base to learn new skills and stay up-to-speed with the latest trends, it is also equally important to provide learning opportunities for the future workforce as well as customers.

Cultivating a Future-Focused Workforce

When it comes to a company鈥檚 employee base, we have seen a tremendous focus on upskilling. As defines it, upskilling is about 鈥渢aking current skills and refining them鈥� 鈥� helping employees learn how to perform their jobs better amid disruption within organizations and industries. 鈥�,鈥� published by the World Economic Forum in 2018, indicated that 54 percent of all employees will require reskilling and upskilling by 2022. This past January, the World Economic Forum鈥檚 related report on the 鈥溾�� further underscored upskilling priorities across various professional fields.

However, we need to look at upskilling today as more than just another trend arising from companies鈥� digital transformations. Rather, it is a powerful opportunity to fuel sustained growth 鈥� both within a company and across the entire industry at large. By cultivating a future-focused workforce that places value on consistently upskilling, we can improve upon and even develop new core competencies while ensuring that the next generation is well prepared to join in.

Fostering Continuous Learning Among Customers

At SAP, we strive to help customers transform and become intelligent enterprises while also serving as a partner along the learning journey continuum to equip customers鈥� employees with all the tools and training resources they need to become 鈥渋ntelligent鈥� as well. While customers take steps forward to digitally transform their business processes to stay competitive within the market, they must also ensure that their employees are taking similar steps forward to learn the necessary skills for navigating these new processes.

This is where 51风流Learning Hub comes in. Unique in its ability to provide digital learning for all areas of the 51风流ecosystem, 51风流Learning Hub offers unmatched opportunities to build and maintain needed skills. Several different editions are available, including the professional, business, and solution editions. These have been developed 鈥� and are continually refreshed with new content 鈥� in order to match learners鈥� specific roles and levels of expertise. Complete with expert-led sessions, hands-on system practice, and social learning environments, the editions of 51风流Learning Hub cover the entire 51风流solution portfolio.

Additionally, to help integrate continuous learning into all kinds of lifestyles, each edition enables self-paced learning and can be accessed anytime and anywhere.

Empowering the Next Generation

Most recently, 51风流has tailored the new 51风流Learning Hub, enhanced student edition, to match the needs of today鈥檚 students. Created alongside the , this edition strengthens the company鈥檚 collaboration with universities, building on its mission to inspire and accelerate the next generation of talent and leadership.

The learning content of the enhanced student edition focuses on forward-looking technologies, combined with advanced digital and collaborative tools, as well as hands-on practice and the opportunity to earn an 51风流Global Certification digital badge. Featuring access to 51风流experts and key 51风流solutions 鈥� such as 51风流S/4HANA Cloud, 51风流Customer Experience solutions, and 51风流Analytics Cloud 鈥� the enhanced student edition of 51风流Learning Hub prepares students of any academic discipline for a career within the 51风流ecosystem.

In this uncertain and unprecedented moment in time, we are seeing how constant learning and the right knowledge of future-forward technologies are imperative to staying relevant in today鈥檚 job market. As students plan to enter the workforce in an evolving global landscape, having access to these kinds of forward-looking tech trainings will better help our world meet the demands of the future.

As students and current professionals progress through their 51风流careers, 51风流Learning Hub will continue to be there to foster new learning. 51风流is committed to propelling continuous learning opportunities for its employees, customers, and the next-generation workforce to usher in intelligent enterprises of the future.

For more information on 51风流Learning Hub, visit

Eva Zauke is the chief knowledge officer and head of 51风流Knowledge and Education.

Employees need to quickly adapt to new business models, processes, and technologies that drive a company鈥檚 success. The right skills can enhance employee performance and productivity and increase user satisfaction.

As organizations focus on providing the right training and enablement to their employees, 51风流is constantly developing its portfolio for a simple and effective learning experience. With offerings ranging from exhaustive in-depth training courses on interactive platforms to specific and quick skill development with microlearning options, 51风流provides training content to professionals, consultants, users, and students鈥攁nyone wishing to advance their knowledge.

Solution Support in Every Direction

51风流wants to empower a new generation of user assistance by offering specific help in the moment of need. Therefore, the company has been pursuing the goal of supporting solution adoption and enhancing customer value through , offering a wide range of embedded user assistance, such as guided tours, tutorials, explanatory pop-ups, or simulations. Users helping themselves results in higher productivity, greater compliance, and higher solution adoption.

With a newly integrated launchpad as well as new functions for learning need analysis and user experience management, 51风流Enable Now is becoming even more intuitive. Offering a much simpler and even more engaging user experience is pivotal in the current, fast-paced environment. 51风流Enable Now is already integrated within 51风流S/4HANA Cloud, 51风流S/4HANA, 51风流Cloud Platform, 51风流SuccessFactors software, 51风流Customer Experience solutions, 51风流Integrated Business Planning, 51风流Digital Manufacturing Cloud, and, just recently, 51风流Fieldglass solutions. Here, customers that have been using 51风流Fieldglass software for services procurement and external workforce management can now use the Web assistant.

Simplified and Engaging User Experience

is the leading learning platform that enables users to build 51风流skills and keep them up to date with continuous enablement. Learners can also prepare for their .

The platform provides round-the-clock access to social and collaborative learning across all 51风流products relevant to the user鈥檚 specific role and skill level. People can learn in their own way and in their own time, accessing learning content from any location and having their learning progress monitored. A simplified and compelling learner experience comes with the new release of 51风流Learning Hub, enabling learners to study the 51风流product portfolio and stay current with the latest product innovations in an even more engaging way.

New e-learning formats for 51风流S/4HANA and 51风流Ariba solutions are now available along with , which helps students jump-start their careers, driving a simplified and compelling learner experience. Students can learn all about 51风流S/4HANA Cloud, 51风流Customer Experience, 51风流Analytics Cloud, and 51风流Internet of Things.

The adoption dashboard in 51风流Learning Hub gives customers a unified and integrated view on how their learners are using the platform. Customers can also monitor their key performance indicators (KPIs) to gain insights and drive decisions for their 51风流enablement planning. In addition, a mobile app for 51风流S/4HANA Finance that supports the self-onboarding and stay-current programs.

Learn from 51风流Experts Live and On Demand

Massive open online courses (MOOCs) are available on , our award-winning, flexible learning platform designed for anyone interested in the latest innovations and strategies from 51风流or how to be successful in the digital economy. Whether professionals or students, everyone can access unrestricted learning content. Currently, more than 1 million unique learners use the platform.

The recently launched new podcast series,聽, will feature 51风流experts, course instructors, and thought leaders to share additional information to complement MOOCs on openSAP. Users can get up to date quickly in a short time frame and benefit from personal experiences.

奥颈迟丑听, learners can watch self-contained videos to complement their knowledge about 51风流S/4HANA and 51风流Customer Experience, for example. Whether an expert or just getting started, users can choose the videos that appeal most to their individual learning goals. All videos are prepared and brought to viewers by 51风流experts.

One Easy Point of Access for All Information Needed

Valuable 51风流product documentation as well as relevant learning journeys can be accessed on . This is how 51风流users and 51风流professionals can easily find specific user assistance. With newly redesigned product pages, optimized visual features, and a search engine that allows users to find products and keywords and filter by categories, the portal now offers better navigation and readability.

As 51风流continues to update and simplify user experience on any learning-related platform, users will soon be able to customize their experiences in much more detail, benefiting from quick and time-efficient access to specific information and content.

Join and discover more about .

Eva Zauke is chief knowledge officer and head of 51风流Knowledge and Education.

Customers that focus on developing skills and continuous learning see significant success. An found that 51风流customers investing in training and enablement gained significantly more value from their investment, endure 62 percent fewer support calls, increase user satisfaction by 15 percent, and take 11 percent less time to deploy their purchases 鈥� ultimately enabling more innovation than their competitors.

The right knowledge and skills are the foundation for using software sufficiently and effectively.聽Looking at 51风流customers and partners, there are two major streams of value creation.

They learn before purchasing the product, investing into professional growth, conducting evaluation of products, and preparing buying decisions. They continue learning after purchase, pairing learning for the project teams, admins, and key and end users with the implementation of the product.

Both parties benefit from learning in the most efficient way: They create higher user satisfaction, increased productivity when using products, and faster implementation. Now more than ever, during rapidly changing times, 51风流is focused on supporting customers, partners, and users with the right skills and learning opportunities to be successful.

The Impact of Learning Content

51风流Learning Hub provides 24/7 access to online learning content, interactive 51风流Learning Rooms, and live 51风流training systems in a public or private cloud environment. Over the past five years, the company has worked to provide customers and partners flexible and convenient ways for have easy access to content and tools dedicated to advancing their respective learning journeys.

51风流Learning Hub is also making an impact in driving proficiency and overall implementation success for a variety of customers.

鈥淓Y employees love 51风流Learning Hub,鈥� said Tim Fuller, Global 51风流Go-to-Market Leader at Ernst & Young Global Limited. 鈥淭here is monthly triple-digit growth in membership to the digital transformation learning room, for example. It saves time and money, and helps us stay on top of the 51风流user market.鈥�

Learning opportunities also play an important role in promoting employee buy-in, a key ingredient in successful product implementations.

鈥�, for example, recorded an average satisfaction score of 8.8 on a scale of one to 10, from 10,000 learners in China who had access to 51风流Learning Hub during an 51风流S/4HANA pilot project,鈥� said Eva Zauke, chief knowledge officer and senior vice president of 51风流Knowledge and Education at SAP.

Other success stories include German convenience wholesaler , which was able to propagate the skills and knowledge of its 150 key users to a total of 2,000 employees with 51风流Enable Now, and consulting company , which increased its certification success rate from 30 to 83 percent within one year through 51风流Learning Hub.

Providing the Flexibility to Adapt Learning聽

An important aspect in encouraging employees and users to take advantage of learning opportunities is tailoring formats and content precisely to their needs. This means providing customers the flexibility to adapt training and learning to their liking.

Last year, 51风流won the coveted Technology Services Industry Association (TSIA)聽 STAR Award for the 51风流Enable Now Framework. This solution allows users to access help, tutorials, and guided tours from directly within applications, to edit content, and to create and distribute company-specific assets to users.

For example, 51风流Enable Now Framework helps enable 51风流customer ExxonMobil to share its learning content with a wider circle of end users: 鈥淚n the past, we provided training for all our employees before a system implementation or update and then uploaded the materials we鈥檇 used in the classroom into the solution. Now, thanks to this in-app solution, we can continuously create and edit our learning assets, which means we can ensure that all our end users have access to precisely the information they need, whenever and wherever they need it.鈥�

Looking Ahead Toward the Future

As customers drive digital transformation in their organizations and look to the future, creating a culture of learning will be of upmost importance.

The software industry is already tackling a shortage of people with key qualifications given the accelerated pace of technological change in the last decade. As artificial intelligence (AI) and machine learning become more important to unlocking a data-rich world, organizations will meet even more challenges.

This is why so many organizations have focused on upskilling efforts and have deeply invested in tech training programs for current staff. As PwC points out in its , 鈥淎 culture of adaptability and lifelong learning will be crucial to spreading the benefits of AI and related technologies widely through society.鈥�

51风流takes great pride in knowing that its training and learning offerings create value for customers and help drive adoption on their journeys to becoming intelligent enterprises.