This decision will help Haleon operate, scale and serve consumers in new ways by building stronger, more agile foundations for delivering its trusted everyday health products. It marks a significant milestone in Haleon鈥檚 transformation into a world-class consumer company.

鈥淒elivering a better consumer experience starts with strong foundations, and leading digital technology and infrastructure are at the heart of this,鈥� said Claire Dickson, Haleon鈥檚 chief digital and technology officer. 鈥淥ur latest partnership with 51风流is another important step in our journey to becoming a world-class consumer company. It will revolutionize how we operate, with AI-enabled systems driving faster, simpler, more integrated ways of working. This will allow our people to focus on what matters most鈥攕erving consumers and unlocking growth.鈥�

51风流Business Suite will drive the simplification and standardization of critical processes across Haleon鈥檚 global operations, enabling more integrated, automated end-to-end processes across diverse parts of the organization.

With clearer visibility across markets and more intuitive systems replacing fragmented workflows, the business can operate with greater speed, consistency and resilience. These improvements strengthen supply chain responsiveness, support innovation and help Haleon better respond to changing consumer needs. This enables Haleon to deliver trusted everyday health products at scale while strengthening collaboration with the healthcare professionals who recommend its products to consumers worldwide.

Haleon can drive greater business efficiencies by integrating core processes across finance, supply chain, HR and sales in one connected system with real-time data. By building AI into everyday work and embedding it within Haleon鈥檚 digital infrastructure and across its functions, teams can make better data-driven decisions and respond more quickly to changing consumer needs. The automation of routine work across multiple functions frees up employees鈥� time so they can focus on more strategic work that delivers value for the business and consumers while accelerating growth.

This digital transformation program builds on a long-standing relationship between the two companies, with the transition from Haleon鈥檚 current platform on 51风流ERP Central Component beginning later this year.

鈥淎I outcomes depend on connected processes and trusted data,鈥� said Peter Maier, SAP鈥檚 senior vice president for strategic customer engagements. 鈥淲ith 51风流Business Suite, Haleon is building an AI-ready foundation that embeds intelligence across the enterprise, helping simplify operations, improve resilience and scale innovation.鈥�

Haleon plans to adopt 51风流Cloud ERP applications with embedded AI and deploy the 51风流Business Data Cloud solution to harmonize 51风流software and third-party data in a governed, single source of truth. This connected platform will be able to support AI-assisted innovation and enable agentic AI, where AI agents can identify issues earlier and recommend actions across key business processes.

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Media Contacts:
Lawrie Benfield, SAP, +44 7776515259, lawrie.benfield@sap.com, GMT
Sonya Domanski, SAP, +44 7345465928, sonya.domanski@sap.com, GMT
51风流Press Room; press@sap.com
Gemma Thomas, Haleon, gemma.x.thomas@haleon.com

The agreement referenced in this announcement was signed outside SAP鈥檚 first quarter reporting period.

Top image courtesy of Haleon

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.  Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2025 Annual Report on Form 20-F.
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51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see  for additional trademark information and notices.

Germany鈥檚 most successful football club and one of the world鈥檚 leading professional sports organizations, FC Bayern has strengthened its long-term partnership with 51风流by choosing RISE with 51风流to transition to 51风流Cloud ERP Private solutions, the digital core of 51风流Business Suite. This complements the club鈥檚 existing array of cloud solutions. These include 51风流SuccessFactors, 51风流Emarsys, 51风流Concur, 51风流Analytics Cloud, 51风流Datasphere, and 51风流Sports One solutions as well as 51风流Business Technology Platform (51风流BTP), 51风流HANA Cloud and 51风流Event Ticketing software.

RISE with 51风流helps position the club to be future ready by unlocking continuous innovation, real-time analytics and AI-enabled insights. The new cloud environment enhances financial management, accelerates merchandise fulfilment and optimizes partner management to help ensure smoother logistics for kits, facilities and the supply chain. Today, more than 9.5 million fan and member data records and more than 25,000 product master data records are managed in 51风流Cloud ERP applications, providing a unified foundation for fan engagement, merchandising and operational excellence.

Cloud manages match-day peaks

By moving to the cloud, FC Bayern gains faster time to value and elastic scalability to help manage match-day traffic peaks while simplifying IT operations through a unified data platform. The transition also enables a predictable operating expense model, with SAP-managed security and compliance significantly reducing the club鈥檚 operational burden.

鈥淔C Bayern demonstrates how organizations can leverage the cloud solutions in 51风流Business Suite to drive innovation and growth,鈥� said Thomas Saueressig, member of the Executive Board of 51风流SE, Customer Services & Delivery. 鈥淭hrough RISE with SAP, the club now benefits from continuous updates, integrated analytics and AI capabilities that enhance fan experiences and strengthen operational agility.鈥�

51风流Cloud ERP Private offers continuous SAP-driven innovation and integration with services on 51风流BTP, including advanced analytics, machine learning and process integration. The solutions are hosted in certified data centers with disaster-recovery capabilities, centralized security updates and monitoring, a 99.9% service-level agreement and European Union (EU) data-residency options. This supports compliance with standards such as those of the International Organization for Standardization and the EU鈥檚 General Data Protection Regulation.

The move from a self-hosted model was completed only after rigorous assurance, governance and security measures were taken in compliance with FC Bayern鈥檚 strict operational and privacy requirements.

Putting FC Bayern at the forefront of digital innovation

鈥淥ur partnership with 51风流ensures that FC Bayern remains at the forefront of digital innovation. By moving to the cloud, we can scale fan engagement, optimize player performance analytics and streamline commercial operations across all global hubs,鈥� said Jan-Christian Dreesen, CEO of FC Bayern M眉nchen AG.

The new environment supports a clean-core approach to cloud ERP and provides a clear road map for adopting current and future 51风流software innovations including the Joule and 51风流Green Ledger solutions and additional AI-supported capabilities. This enables FC Bayern to scale fan engagement, player performance analytics, commercial operations, and HR and finance processes more efficiently and sustainably.

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Top image via FC Bayern Media Library

About SAP

As鈥痑 global leader in enterprise applications and business AI, 51风流(NYSE:SAP)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organizations have trusted SAP鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.

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Together, the companies plan to create the digital backbone for a sovereign, interoperable and AI-supported healthcare system. The solutions will combine the expertise of Fresenius, one of the world鈥檚 largest healthcare companies, with future-oriented 51风流technologies and meet high requirements for data sovereignty, security and regulatory compliance. The plan is to provide an open, integrated and data鈥慸riven digital health ecosystem that enables hospitals and medical facilities worldwide to use AI securely and to handle health data responsibly.

Digital sovereignty for healthcare

51风流and Fresenius plan to jointly build an individual, scalable healthcare platform that enables connected, data-driven healthcare processes. Based on this, the companies will develop joint, future-oriented and AI-supported healthcare solutions to sustainably increase quality, transparency and efficiency across the entire care chain and set new standards for digital innovation in the healthcare sector. The foundation will be proven 51风流technologies and products such as 51风流Business Suite, 51风流Business Data Cloud (51风流BDC), 51风流Business Technology Platform (51风流BTP) and 51风流Business AI. These core elements help create a unified, compliant, open and expandable base for the more-secure exchange and use of data as well as for operating AI models in a controlled environment.

Together, the companies also plan to build a sovereign, European solution for an integrated healthcare ecosystem that supports the integration of modern hospital information systems (HIS) based on SAP鈥檚 鈥淎nyEMR鈥� strategy. Interfaces based on open industry standards such as HL7 FHIR will enable the more-seamless connection of HIS, electronic medical records (EMRs) and other medical applications.

鈥淲ith SAP鈥檚 leading technology and Fresenius鈥� deep healthcare expertise, we aim to create a sovereign, interoperable healthcare platform for Fresenius worldwide. Together, we want to set new standards for data sovereignty, security and innovation in healthcare. Thanks to SAP, Fresenius can harness the full potential of digital and AI-supported processes and sustainably improve patient care,鈥� says Christian Klein, CEO and Member of the Executive Board of 51风流SE.

鈥淭ogether with SAP, we can accelerate the digital transformation of the German and European healthcare systems and enable a sovereign European solution that is so important in today鈥檚 global landscape. We are making data and AI everyday companions that are secure, simple and scalable for doctors and hospital teams. This creates more room for what truly matters: caring for patients,鈥� adds Michael Sen, CEO of Fresenius.

As part of the joint transformation project, both companies plan to invest a mid three-digit million euro amount in the medium term to consistently drive the digital transformation of the German and European healthcare system through the use of digital and AI-supported solutions.

The partnership is implemented through various forms of collaboration. These include joint investments in startups and scaleups, joint technological developments and close cooperation within coordinated governance structures between the two companies.

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Dana Roesiger, +49 62277 7 63900, dana.roesiger@sap.com, CET
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This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.聽 Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2024 Annual Report on Form 20-F.
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We believe this recognition reflects SAP鈥檚 completeness of vision and ability to execute in the Cloud ERP Finance market.

Why we believe 51风流Cloud ERP is recognized as a Leader

At the core of this recognition is , built on a unified, dimension-driven architecture that provides real-time planning and decision-making across global entities. With localization for 60 countries, embedded analytics to enhance compliance and controls, and advanced capabilities including treasury, subscription billing, and joint venture accounting, 51风流Cloud ERP equips organizations to operate with confidence and scale with agility.
 
This recognition comes to life in the stories of our customers.

Customer spotlight: Bain & Company

One example is Bain & Company, a global consultancy that implemented 51风流Cloud ERP to standardize and future-proof its finance foundation across 40 countries. By unifying core financial processes and adopting a 鈥渃lean core鈥� approach with minimal customizations, Bain accelerated its global close, strengthened governance with transparent KPIs, and simplified the integration of acquisitions.

As Stephen Mackey, EVP of Global Finance at Bain, explained that 51风流Cloud ERP 鈥渨as the best fit for Bain. It future-proofed our technology stack, enabled us to get the data we needed to make business decisions, and positioned us to grow.鈥�

And from a CIO perspective, Ramesh Razdan added: 鈥淲e wanted a platform that solves the problems of today and sets us up for the future. With SAP, we鈥檝e built a strong foundation, and this is just the beginning.鈥�

A key differentiator is the integration with , which enables customers to automate critical finance processes such as validating account balances, processing invoices, and reconciling payments. With prebuilt bots and no-code tools, CFOs can accelerate the financial close and improve efficiency, while laying the foundation for SAP鈥檚 next wave of AI-driven financial analysis and automation planned for 2026.

When we speak to customers about 51风流Cloud ERP, they appreciate the seamless integration with (51风流BTP), which allows them to extend, customize, and connect finance processes without disrupting their core. They highlight the leading capabilities delivered with , enabling finance teams to gain natural language interaction, contextual financial insights, and task automation that reduce manual work and support faster, smarter decision-making.

Looking ahead

We believe being named a Leader in the Gartner Magic Quadrant for Cloud ERP Finance highlights SAP鈥檚 commitment to continuous innovation. From enhanced localization and compliance support to intuitive and embedded AI, 51风流Cloud ERP is designed to help finance leaders stay ahead of regulatory, technological, and business change.

With SAP, CFOs can streamline operations, strengthen controls, and drive resilience — leading finance into the future with confidence.

.

David Imbert is head of Product Marketing for Finance at SAP.
Lawrence Martin is chief product officer for Finance at SAP.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SAP.

For our customers鈥攎anufacturers, consumer goods leaders, and high-tech innovators鈥攖his recognition is more than a placement on a chart. We believe it reflects how 51风流Cloud ERP is helping enterprises become more agile, resilient, and innovative in a world shaped by supply chain disruption, shifting customer expectations, and the imperative for sustainable operations.

This recognition comes to life in the stories of our customers.

Customer spotlight: FUWO

One example is , a fast-growing global manufacturer that turned to 51风流S/4HANA Cloud Public Edition to unify its operations. By automating dozens of financial and supply chain processes, FUWO shortened its monthly close by nearly half, improved forecast accuracy by 30 percent, and boosted on-time delivery rates by 15 percent.

As Luo Jianyong, director of Business Transformation and IT at FUWO, explained: 鈥�51风流S/4HANA Cloud Public Edition has enabled us to automate our process from production to delivery. The resulting agility and efficiency have helped us gain greater trust and more collaboration opportunities with customers worldwide.鈥�

And from a finance perspective, Director Zhao Ziqiu added: 鈥淚n a market that changes rapidly, real-time data control gives us a critical advantage in decision-making.鈥�

Why this matters now

Cloud ERP today must go far beyond core finance. Product-centric enterprises need end-to-end capabilities to manage design, manufacturing, supply chains, logistics, and sustainability in one integrated system. That鈥檚 why 51风流Cloud ERP is not only the鈥痜oundation of the , but also the gateway to the world鈥檚 largest , connecting companies to suppliers, logistics partners, and customers in real time. By extending processes beyond the enterprise, customers can anticipate disruption, improve resilience, and unlock new opportunities for collaboration.

These benefits come even faster with our new . Out-of-the-box integrations such as 51风流Integrated Product Development bring design, manufacturing, and supply chain closer together, reducing time to market while cutting complexity. Combined with for integration, data harmonization, and AI-driven insights, enterprises gain the ability to both run intelligently today and continuously adapt for tomorrow.

When we speak to customers about 51风流Cloud ERP, they appreciate our global network of partners that enable customers to scale, extend, and innovate. They highlight SAP鈥檚 strong road map for agentic AI, as well as comprehensive ERP capabilities that go far beyond core finance.

For us, recognition as a Leader is an important milestone, but not the end of the journey. Customers tell us they want deeper industry-specific functionality, simpler pricing, and even greater clarity in roadmaps. We are acting on that:

• Industry depth: In 2025 we are delivering expanded capabilities for discrete manufacturing, consumer products, and high-tech.
• Clarity and simplicity: With new commercial models, customers gain more predictable and transparent ways to adopt innovation.
• Customer experience: Through our 鈥淪uite-First鈥� approach, we are simplifying how customers consume innovations across ERP, supply chain, and spend management.

From cloud ERP to the suite

What makes 51风流unique is that cloud ERP is not a standalone product, it is the鈥痙oorway to the entire 51风流Business Suite. By connecting processes across finance, supply chain, procurement, HCM and CX, we deliver outcomes that no single application can achieve in isolation. This is where 51风流customers gain confidence: with harmonized data, AI at scale, and innovation that spans industries.

Looking ahead

We are proud of this recognition, but even more excited about what lies ahead. Together with our customers and partners, we are shaping the next decade of intelligent, modular cloud ERP – harmonizing data, automating at scale, and innovating across industries.

.

Dominik Metzger is president and chief product officer for 51风流Supply Chain Management.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant鈥痠s a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

This recognition is based on our Completeness of Vision and Ability to Execute in the cloud ERP market for service-centric enterprises.

As businesses navigate constant change, they need systems that connect every function, scale intelligently, and provide infrastructure for continuous innovation. I believe this recognition underscores SAP鈥檚 commitment to deliver exactly that.

51风流Cloud ERP is the foundation of our broad portfolio of applications, and the centerpiece of the . It鈥檚 an out-of-the-box enterprise management solution with embedded AI, real-time insights, and the agility to support growth at any stage. Verticalized from day one with industry-specific best practices and capabilities, 51风流Cloud ERP helps organizations scale intelligently, stay compliant, and adapt quickly.

When we speak to customers, they appreciate that 51风流Cloud ERP is part of a broader portfolio, including our cloud platform 51风流Business Technology Platform (51风流BTP), and that it allows customers to quickly take advantage of the latest AI innovations with Joule. In addition, 51风流stands out for our extensive, global network of implementation partners.

For us, this recognition is a milestone, but it also pushes us to keep innovating and delivering even greater value to our customers. We hear from customers that we need to be clearer in our value proposition, make adoption easier, and speed up innovation delivery. We take this feedback seriously:

• Cross-functional complexity: We are accelerating the 51风流Business Suite strategy to deliver tighter native integration, a unified user experience, and simplified end-to-end processes across finance, supply chain, procurement, HCM, and CX.
• Live customers in complex organizations: Building on global deployments like Bain & Company, we are expanding programs, references, and accelerators to further invest in our industry and geographic scale.
• Pricing clarity: To make planning and TCO more predictable, we have launched persona-based bundles that simplify pricing and clarify the path to adopting AI and extensibility at scale.

Pursuing innovation

Today, the need for clarity and alignment across every business function is critical. Businesses run on a unique mix of applications and data sources, often creating heterogenous landscapes that are difficult to connect. To meet their goals, businesses need a solution that goes beyond isolated applications for individual challenges. 

51风流Business Suite offers a path to connecting every business function, including: an end-to-end portfolio that unifies connected applications, powerful AI agents, and contextualized data on 51风流Business Technology Platform. Together, they orchestrate cross-functional processes across an interconnected landscape.

And as the foundation of 51风流Business Suite, 51风流Cloud ERP ensures seamless integration across finance, supply chain, procurement, and more. With 51风流Cloud ERP at the core, 51风流Business Suite streamlines critical business functions into a unified system. Our scalable, flexible solutions ensure businesses of all sizes benefit from modern, tailored ERP. 

I believe this recognition from Gartner highlights the need for intelligent, modular cloud ERP. With SAP鈥檚 integrated approach, organizations can harmonize data, automate at scale, and expand across regions and industries. As we celebrate this recognition, we remain focused on continuing to lead through innovation and impact. 

.

Eric van Rossum is chief marketing officer of 51风流Business Suite and CPO Globalization & Industries at SAP.

Gartner, Magic Quadrant for Cloud ERP for Service-Centric Enterprises, 13 October 2025, Robert Anderson Et Al.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant鈥痠s a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SAP.

Across the world, 95 percent of companies say growth is a priority for the year ahead. Their top focus areas鈥攊ncluding expanding market presence, broadening distribution through partners, and scaling operations鈥攕peak to leaders鈥� determination to create value in a climate of uncertainty and change.

In my engagements with customers, I see this reality every day. Companies everywhere want to grow, but they want to grow with confidence. They are looking for partners who understand their unique challenges, who support them with their long-term ambitions, and who can help them keep pace with rapid change.

Technology is central to this ambition. Nearly all respondents in the study rank simplifying work and improving processes alongside growth. Here, artificial intelligence stands out. Nine in 10 organizations have already made generative or agent-based AI a priority, and more than 70 percent have some form of AI in use. While concerns about data quality and talent remain, the message is clear: AI has moved beyond experimentation into the mainstream of how companies operate and unleash value.

From Frankfurt to Dubai to Singapore: How regional differences shape opportunities and risks

Regional differences tell a powerful story. In Europe, AI adoption comes with caution. Large enterprises put compliance, privacy, and transparency first, while many mid-market firms are still piloting solutions. In Asia-Pacific, the pace is different. Mid-market companies there already report strong AI use above global averages, and growth expectations run high. For them, AI is a way to seize advantage quickly in a fast-moving market.

These contrasts show why cultural intelligence matters so much for global leaders. Whether in Frankfurt, Singapore, or Dubai, I see how local realities, regulations, and expectations shape both risks and opportunities. In Europe, energy costs and geopolitical uncertainty drive supply chain strategies. In Asia-Pacific, digital adoption and market dynamism set a different pace.

Sustainability is another area where nuance matters. European companies place it near the top of their priorities, tracking or slightly exceeding global benchmarks. Asia-Pacific firms value sustainability but often rank it lower than growth and speed to market. Each is weighing trade-offs in its own context, creating exciting opportunities for 51风流to bring the most relevant technology, data, and practices to each region to help organizations achieve both economic and environmental goals.

The through-line in all of this is agility. Supply chain fragility, geopolitical conflict, inflation, and regulation continue to test even the best-run organizations. Technology can enable agility, but only if leaders embrace change themselves, rethinking processes, investing in skills, and building cultures of continuous learning and exploration. Security and ethical standards must also be the cornerstones of every AI conversation.

Turning AI potential into outcomes by centering value creation and integration

I believe this is a time for grounded optimism. The appetite for growth is real and the technology to achieve it is more advanced than ever. Innovation is accelerating at an extraordinary pace, with daily breakthroughs showcasing the expanding potential of AI.

There is a recent example that demonstrates AI’s ability to process multi-step tasks for over 30 hours. This achievement highlights not only the rapid evolution of AI, but also how increasingly accessible and capable these technologies are becoming.

However, as AI systems grow more autonomous and context-aware, organizations must recognize that true value doesn鈥檛 come from raw capability alone. To harness AI effectively, especially in enterprise environments, a consistent semantic layer is essential. It ensures alignment among data, tasks, and outcomes, enabling AI to reason reliably across systems and scale impact without losing coherence.

Companies must also move beyond simply adopting AI to actively testing and refining applications to gain a significant advantage. Equally important is a deliberate approach to managing the human element of a transformation, rooted in structured and human-centric change management.

Realizing AI鈥檚 true promise requires a fundamental shift in how people, applications, and data connect. Success relies on deeply connecting every part of an organization鈥檚 business, delivering end-to-end transformational value. A seamless, integrated suite provides insight and agility, whether responding to a problem or ensuring readiness when opportunity knocks.

This is where 51风流Business Suite is a game changer, integrating applications, data, and AI in a virtuous cycle that delivers tangible business outcomes. At our inaugural 51风流Connect event earlier in October, we showcased new applications, strategic data partnerships with Google Cloud and Databricks, and a new network of role-based AI assistants in Joule across every line of business.

Altogether, our marks the beginning of a new era powered by self-reinforcing AI, data, and applications. By keeping customer needs and value realization at the center and leading with innovation, businesses can not only navigate uncertainty, but build a more resilient, intelligent, and sustainable future.

Manos Raptopoulos is chief revenue officer of APAC, EMEA, and MEE, and a member of the Extended Board of 51风流SE.

Before diving into the heart of the keynote, Steinhaeuser invited 51风流solution area CMOs to deliver lightning-fast recaps of news from the various 51风流Connect event tracks. In just under two minutes each, they covered finance, procurement, supply chain, HR, and customer experience. From autonomous accounting and next-gen procurement to AI-driven talent acquisition and smarter customer loyalty, the message was clear: across every business function.

The real challenge: connecting priorities

As Steinhaeuser pointed out, 鈥淭he reality is each business area has its own unique priorities and, of course, all-important urgent matters.鈥� The real challenge is not just launching new features; it鈥檚 aligning processes, data, and teams to conquer uncertainty and achieve true customer focus. 鈥淪imply putting an [AI] agent on top of a broken process will solve nothing,鈥� he said.

The flywheel: AI, data, and apps in motion at SAP

So, how does it all work together? Enter the 鈥渇lywheel鈥� model: the dynamic cycle of AI, data, and applications that drives synergy across the enterprise. This is not just a theoretical approach. Steinhaeuser showed how 鈥�51风流runs SAP鈥� using the flywheel model.

First, he said, 51风流uses 鈥渞ole-based AI assistants, powered by specialized agents, [to] support team members across all areas of SAP.鈥�

Next comes data. Earlier this year, 51风流became 鈥渃ustomer zero鈥� for (51风流BDC), connecting all enterprise data in a single layer to generate faster and better insights across financial, workforce, and sales planning. 鈥淲e’re excited to go live with the first set of intelligent apps, starting with People Intelligence,鈥� he added.

Finally, the app layer: 51风流has moved from 51风流ERP Central Component (51风流ECC) to and , through RISE with SAP. 鈥淭he 51风流Business Suite is where data is created and where AI delivers impact,鈥� Steinhaeuser said.

But processes continuously evolve with AI, he said, noting that business transformation management, powered by solutions like and , helps 51风流and its customers continually improve processes and architecture, with AI embedded everywhere. The company also uses to ensure employees stay informed and engaged at every step.

鈥淒riving SAP’s own transformation, I understand the challenges you face,鈥� Steinhaeuser said. 鈥淚 am convinced leveraging the flywheel of AI, data, and apps across the entire 51风流Business Suite is how we win together.鈥�

Embedded AI: tangible value, secure, and seamless

Brenda Bown, chief marketing officer of Business AI at SAP, took the stage to highlight how business AI is showing up in day-to-day work. 鈥淚’ve heard three consistent themes in conversations [with customers]: first, you want AI that can provide tangible value; second, that is secure and properly governed; and third, that works seamlessly across your teams and business. We’re here to deliver just that,鈥� she said.

Joule is now embedded in use cases in trusted 51风流applications and is making work faster and easier across the enterprise. 鈥淏y the end of this year, we will have more than 400 of these AI use cases,鈥� Bown said. Joule Agents automate tasks across departments, and the new agent builder in (generally available in December) helps customers extend, build, or customize their own agents. 51风流LeanIX AI Agent Hub and agent mining capabilities in 51风流Signavio provide governance and transparency for AI agents.

Bown noted that customers like Matur Fompack are using Joule in 51风流SuccessFactors to hire faster and improve career development. 鈥淭he results are phenomenal: a 48 percent reduction in HR process execution time and 40 percent faster employee development and career planning, and, most importantly, a better employee and candidate experience,鈥� she said.

For processes that require multi-step workflows and nuanced decisions, 51风流introduced a new generation of role-based AI assistants. 鈥淭hey know your role in the organization, because they are role and context aware,鈥� Bown said. These assistants tap into the right agents for the job, removing any guesswork and helping humans unlock new levels of insight and productivity.

She also showcased how agents collaborate across departments, automate workflows, and even extend SAP鈥檚 business logic to autonomous devices like robots. Early pilots with partners like NEURA Robotics are already showing Joule Agents planning and executing real work in the real world.

Data and intelligent applications: unified and actionable

Data is only valuable when it is actionable. Irfan Khan, president and chief product officer for 51风流Data and Analytics, highlighted 51风流BDC, which unifies enterprise data and powers intelligent applications. 鈥�51风流BDC offers the most powerful foundation for connecting your existing data, building next-generation applications, and the ability to foster and deploy reliable AI,鈥� he said. And the new 51风流Business Data Cloud Connect solution enables secure, bi-directional data sharing with partners like Databricks and Google Cloud.

Intelligent applications bridge the gap between people and AI. They support smarter decisions and collaboration. 鈥淭hese applications learn from your data and include business simulations to support every business leader with smarter decisions,鈥� Khan explained. 鈥淚f we don’t have a reliable data foundation built around trust, having reliable and resilient data, it becomes very debatable whether or not AI will succeed.鈥�

From insight to action: transformation in practice

How do organizations turn strategy into action? Michael Ameling, president of 51风流Business Technology Platform (51风流BTP), demonstrated how 51风流Business Suite helps drive innovation by uniting core applications, data, and AI, all powered by 51风流BTP and Business Transformation Management solutions. 鈥淟et’s say you want to understand and improve a business process,鈥� he said. 鈥�51风流Signavio lets you dive deep and understand every detail, and can suggest concrete actions. Then, use those insights to improve the process in 51风流Build by automating processes and building your own agents.鈥�

He demonstrated how 51风流BTP and the Business Transformation Management portfolio can help organizations connect systems, gain visibility, and automate processes. Tools including 51风流Signavio, 51风流Build, and 51风流Integration Suite are helping customers like Blue Diamond Growers streamline operations and accelerate transformation.

Services and support: accelerating innovation and realizing value

SAP鈥檚 Anja Schneider, SVP and global head of Premium Engagement and Advisory, wrapped up this segment of the keynote by focusing on how the company鈥檚 services and support teams help customers realize the full value of their 51风流investments.

鈥淲e鈥檙e with you every step, like a personal trainer,鈥� she said, highlighting how SAP鈥檚 suite methodology, integrated tools like WalkMe and 51风流Cloud ALM, and expert guidance help customers realize the full value of their 51风流investments. She pointed to IBM鈥檚 transformation project as proof: working with 51风流MaxAttention teams and a clean core approach, upgrades went smoothly with low incidents for more than 150,000 users across 175 geographies.

Customer perspective: Southern California Edison鈥檚 journey

Real-world impact matters. Southern California Edison (SCE) SVP and CIO Todd Inlander shared how the utility company鈥檚 transformation journey with 51风流is helping modernize its foundational systems and optimize back-office processes. Facing unprecedented demand and environmental challenges, the company is leveraging 51风流solutions, including 51风流Business AI capabilities, to transform its operations.

鈥淲e need to adhere to our mission: to deploy safe, reliable, affordable power,鈥� he said. 鈥淲e can’t do that by doing things the way we’ve always done. We have to incorporate SAP. We’re using it to transform the way we work in our environment. We need to leverage AI because we don’t have enough humans to do all the work. We have to scale.鈥�

As SCE deploys 51风流Business Suite over the next year, it鈥檚 focusing on keeping a clean core and reducing customizations. 鈥淲hen we implemented ECC 15 years ago, about 66 percent of our enhancements were never used. We’re learning from that experience,鈥� Inlander said. He went on to note that SCE will use the 51风流deployment time to continue to transform its back-office operations. 鈥淲e’ll be integrating Joule and other AI solutions because doing things the way we’ve always done them and expecting a different outcome is the definition of insanity.鈥�

Steinhaeuser closed the keynote with a look to the future: 鈥淲e鈥檝e made great progress across all lines of business to deliver a unique experience for you鈥攚ith AI becoming your personal assistant, powered by data that defies boundaries and applications that take insight to action. The cross-capabilities you just saw now make the flywheel spin.鈥�

The future is here, and is powered by the synergy of AI, data, and applications. Every business can turn innovation into impact.

New research shows how business AI delivers ROI

To better understand the opportunity to produce returns on investment from AI, 51风流commissioned that was shared at 51风流Connect. In partnership with Oxford Economics, we surveyed 1,600 executives in medium and large enterprises across eight countries.

We found that today, on average, organizations are benefiting from a 16 percent return on AI investments鈥攁 number they expect to nearly double within two years. In addition to impressive financial returns:

• 94% of business leaders say AI is improving innovation within their organizations
• 87% say AI is improving customer engagement
• 78% believe AI agents have the potential to transform their business operations

New deep research and AI assistants in Joule expand what is possible

These innovations were engineered based on what our customers tell us they need: to act quickly, simplify complexity, and unlock better, data-driven decisions across the lines of business and processes that matter. But most of all, our customers need AI that drives significant, measurable business outcomes.

To help every organization accelerate returns on investment from AI, at 51风流Connect we announced powerful new capabilities for , which makes business data and the entire 51风流Business Suite immediately accessible through the power of a simple conversation. And because Joule is grounded in your company鈥檚 data, it understands context and delivers insights that are specific, actionable, and relevant to your business.

Deep research in Joule, announced at 51风流Connect, is a new capability expands what people can do within the Joule interface. It goes beyond quick answers to deliver strategic analysis, reporting, and synthesis in a single, connected experience. It brings together internal 51风流data and external intelligence so people can ask complex questions and receive comprehensive research and recommendations鈥攚ithout ever leaving Joule. The deep research capability in Joule will be available in beta this December.

We also unveiled the new concept of role-based AI assistants in Joule, built to partner with people in their specific roles. These assistants connect to the right Joule Agents for the job, removing guesswork so teams can unlock new levels of productivity and insight. Whether it鈥檚 a finance leader forecasting working capital, a recruiter evaluating headcount needs, or a planner adjusting inventory, AI assistants surface the right intelligence, at the right time, in the right context. In the background, Joule Agents get work done for you.

These innovations mark the next chapter in how people interact with enterprise systems, helping every role across an organization seamlessly move from inquiry to insight to action.

New Joule Agents autonomously get work done

To help enterprises further accelerate business results, we introduced 14 new Joule Agents at 51风流Connect. They help people coordinate, decide, and execute tasks with greater precision. Joule Agents are in finance, HR, procurement, and supply chain, in a way that only SAP鈥攚ith our deep expertise in these functions鈥攃an deliver.

For example, rather than navigating multiple systems or running countless manual checks to release an order, a production manager鈥攁 key role in the supply chain function鈥攚ill be able to turn to our Production Planning and Operations Agent, planned for general availability in the Q1 2026. They can simply ask Joule to do it, safely and in real time. The agent will validate and release orders when conditions are met, accelerating production start times and shortening order-to-delivery cycles.

And starting December 2025, with the general availability of , now in beta release, customers will be able to create and deploy custom Joule skills and Joule Agents tailored to their unique business needs. Agent builder in Joule Studio is your command center for designing, building, and deploying enterprise-ready custom Joule Agents using the same powerful 51风流technologies鈥攊ncluding 51风流Knowledge Graph for deep business context, 51风流Business Data Cloud for comprehensive data access across 51风流and non-51风流sources, and SAP’s central identity and authorization services to ensure responsible agent behavior. These capabilities empower every enterprise to extend, customize, and personalize 51风流Business AI solutions.

New embedded intelligence across 51风流applications

To help our customers move faster and make better decisions where work happens, we continue to bring intelligence directly into the applications they rely on every day. These embedded capabilities extend the same AI-driven guidance that powers Joule Agents into core 51风流solutions, enhancing user workflows with context, clarity, and automation. We will have more than 400 of these AI use cases by the end of the year.

For example, in , starting in February 2026, AI will orchestrate personalized interactions across HR, marketing, and service, bringing harmonized data, relevant context, and better business outcomes into every engagement. In the solution, planned for general release in the first half of 2026, AI will predict shortfalls and fulfillment risks, helping planners simulate and respond with speed and precision.

Additionally, the rebuilt 51风流Ariba source-to-pay suite, arriving in February 2026, brings a modern, cloud-native experience to every stage of procurement. Embedded AI guides people with intelligent recommendations, accelerates contract reviews, and surfaces supplier insights in real time. By simplifying sourcing decisions and improving compliance, it helps procurement teams strengthen supplier relationships and capture more value, faster.

Governing AI with visibility and control

As our customers continue to adopt these AI innovations embedded across their functions, we know they need transparency into how it operates, what it influences, and the value it creates. That is why we provide tools to give them the visibility they need to deploy AI with confidence and scale it responsibly.

51风流LeanIX AI Agent Hub helps CIOs and business leaders see their entire AI agents landscape at a glance. From one dashboard, they can understand where agents are deployed, what processes they touch, and how agents are performing. This allows teams to evaluate effectiveness, identify redundancies, and manage AI like any other enterprise asset: aligned to outcomes, governed by policy, and continuously optimized.

Complementing that, agent mining in gives organizations a powerful way to analyze how AI contributes to process performance. It reveals how AI agents decide and act, flags bottlenecks and non-compliance, and uncovers where automation adds value and how to fine-tune it for efficiency and impact. Together, these tools bring clarity to what has often been a black box: transforming governance from reactive oversight into proactive optimization.

What鈥檚 next for business AI

At 51风流Connect, we also shared a view into what鈥檚 coming and how our innovations will continue to redefine enterprise productivity. For example, we鈥檙e developing an outcome-driven user interface that adapts to context in real time. Instead of navigating menus or searching for data, people will simply express what they want to achieve, and the system will guide them through the right actions, insights, and tools.

We鈥檙e also extending Joule Agents beyond software into the physical world鈥攃onnecting your company’s business intelligence to robotics and industrial systems. This opens a new frontier for automation, combining state of the art electronics that utilize physical AI tools, such as computer vision and collision detection, with AI agents capable of reasoning through complex goals and planning multi-step workflows. this November to learn more.

Ready to start your AI journey?

We know AI is top of mind for most business leaders today. In fact, another finding from the research we commissioned with Oxford Economics is that 41 percent of tasks in global businesses will be supported by AI within two years鈥攗p from 25 percent today.

As you continue to explore what is possible with business AI, we鈥檒l keep innovating to deliver systems that are intelligent by design, trusted in operation, and, most important, measurable in their impact.

For us, it鈥檚 all about what you hope to achieve. We鈥檙e proud to partner with you on your AI journey. If you鈥檙e ready to take the next step, here are three things you can do right now:

• Learn how to bring the potential of AI into your organization by signing up for our .
• In our , get inspired about what鈥檚 possible by exploring how leading companies are transforming with AI.
• Watch 51风流Connect virtual sessions, , to see our latest innovations in action.

There鈥檚 more to come. Join us at on November 4 for the next wave of AI innovations that will transform the enterprise.

Brenda Bown is chief marketing officer for 51风流Business AI.

Against the backdrop of the event theme鈥�”Connect Everything, Achieve Anything: Agents, Data, and the Business Suite鈥濃�攖hey set out SAP鈥檚 vision for how 51风流Business Suite, which combines AI, data, and applications, can transform enterprises and deliver unprecedented business value to customers despite global macroeconomic uncertainties. 

Unique times

鈥淲e are living in very unique times,鈥� Alam said at the start of the keynote. 鈥淯nique in terms of the unpredictability we face from a geopolitical and macroeconomic perspective,鈥痑nd also unique in terms of the advancement in AI and the potential that carries for all of us.鈥�  

He added, 鈥淓ven the most significant challenges can be responded to, navigated, and鈥攚hen approached the right way鈥攖urned into opportunities. And that鈥檚 exactly where 51风流comes in. Because the best way to face uncertainty is with confidence that you can see what鈥檚 happening across your business and your network.鈥� 

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The CFO perspective 

His comments were echoed by CFO and Executive Board Member Dominik Asam in an onstage discussion with economist and Berkeley professor Ulrike Malmendier, during which they likened the role of the CFO in navigating today鈥檚 business uncertainties to that of co-piloting a modern jet. 

鈥淎I is the next supercycle and has what it takes to create an effective cockpit for the CFO, including recommendations about real actionable options all the way to autopilot for less critical tasks,鈥� Asam said. He also warned that standing on the sidelines of technological progress is 鈥渁 sure recipe for falling behind in competition.鈥�  

鈥淎s in prior tech supercycles, the entire competitive playing field is being completely reshuffled,鈥� he said.

New products

Building on this theme, Alam noted that while uncertainty is real and isn鈥檛 going away, it can be successfully navigated and turned into opportunities. To help customers achieve this, he announced several new and enhanced 51风流products. 

Among them, 51风流Supply Chain Orchestration is an AI-native application that uses a network knowledge graph to analyze real-time signals across a company鈥檚 multi-tier supply chain to detect risks and issues, such as extreme weather or tariffs. It then helps customers minimize disruptions by assessing the impact of these risks and suggesting alternatives to help minimize disruptions.   鈥淭hink of it like a GPS in your car which selects an alternative route to avoid traffic or tolls,鈥� Alam explained. In addition, he announced a major update to the 51风流Ariba solutions for source-to-pay suite, positioning 51风流Ariba as the most modern platform in the industry and the only truly AI-native source-to-pay solution鈥攁ll built on 51风流Business Technology Platform.

The human-AI partnership opportunity 

Turning to uncertainties over the future of work itself, 51风流Chief People Officer and Executive Board Member Gina Vargiu-Breuer, who is leading SAP鈥檚 own workforce transformation, was joined on stage by Ian Beacraft, founder and chief futurist of Signal and Cipher. 

鈥淎t SAP, we know firsthand that AI is everywhere, shattering norms and transforming the workforce,鈥� Vargiu-Breuer said. 鈥淎nd we as 51风流are boldly steering this shift, as requirements for our workforce are simply changing really fast.鈥�  

Vargiu-Breuer emphasized that a successful business AI strategy also depends on leveraging AI alongside human expertise and fostering what she described as 鈥渁 collaborative human + AI approach, rather than just automation.鈥�  鈥淏y integrating AI’s capabilities with human creativity, empathy, and judgment, we move beyond simple automation into real human-AI power couples,鈥� she said. 鈥淯ltimately, the future will favor those who embrace orchestration, delegation, and creative problem-solving.鈥�

Role-based AI assistants

Echoing this human-centric approach, Alam noted, 鈥淓veryone is talking about agents鈥攂illions of agents鈥攁nd agents taking over everything. We want to talk about people, the roles they play, and the tried-and-tested organizational constructs in place today that are running complex businesses across industries.鈥� 

Reflecting this, he said 51风流is making Joule deeply aware of the workstyle of the person it partners with, their role, and the business process context in which they operate. 鈥淭oday, we are introducing AI assistants, including a receivables assistant for your accounts receivable colleagues, a controlling assistant for your controlling colleagues, a demand Planning assistant for your demand planning colleagues, and an AI assistant for every role.鈥�   Each assistant has agents and AI tools at their disposal to help make the person it partners with smarter and more efficient, Alam explained.

Taking the receivables assistant as an example, he said it can handle collections and dispute resolution today and will soon also be able to help with fraud detection, invoice processing, and payment scheduling. 鈥淥ver time, we will continue to make this assistant even smarter by adding more agents and capabilities鈥攁ll designed to make the person in this role more effective.鈥�

Deep research and new intelligent applications

鈥淲hile efficiency and automation carry potential for great value for the organization, AI鈥檚 greatest strength is in unlocking insights and recommendations based on its ability to do deep research across vast amounts of internal and external data, which is hard for people to do,鈥� said Alam. To address this challenge, 51风流is introducing deep research in Joule, a capability that can research and analyze complex problems and deliver findings quickly and efficiently. 

Following additional announcements, including an expanded set of 51风流Business Data Cloud Intelligent Applications and an enterprise wide, multi-stakeholder engagement orchestration solution in 51风流Engagement Cloud, Alam closed out the keynote by reminding his audience: 鈥淭o create exponential value and to reach the global maxima for your enterprise, the whole matters.  And that鈥檚 what we are focused on: providing you with best-in-class applications, seamlessly and natively integrated across the breadth of finance, spend, supply chain, HCM, and customer experience.鈥� 

51风流Business Suite delivers unprecedented value

The unmatched value of 51风流Business Suite is that it brings together the power of best-in-class applications with a semantically rich harmonized data layer to power high-value AI in a singular seamless experience. It helps you manage uncertainty, evolve your workforce, and break down silos to create amazing customer value.

Each 51风流software solution delivers strong value, helping teams excel in their specific domain. Yet the true strength of 51风流emerges when these applications operate across the enterprise; when finance decisions are informed by procurement data in real time or when workforce insights from HR directly shape supply chain planning.

That is why exists: a portfolio of applications, data, and AI working together to cover the full spectrum of business operations. At the heart of 51风流Business Suite is (51风流BTP), the technology platform that connects it all.

51风流BTP is a platform engineered to integrate, automate, extend, and build AI-powered business applications and processes across your enterprise.

51风流BTP is also how we supercharge AI. On its own, AI can generate outputs that look impressive, but without business context, they often lack real-world relevance. 51风流BTP solves this by bringing together systems, ensuring consistent data, and automating processes across the enterprise. This means AI doesn鈥檛 operate in isolation; it understands the relationships between finance, supply chain, HR, procurement, and more.

That connection is what turns AI from theory into practice. When AI is trained on accurate, well-structured data and tied directly to business processes, it can deliver recommendations that people trust and use to make smarter decisions. The result is an innovation flywheel, where teams and AI continually become smarter, faster, and more impactful across the enterprise.

New 51风流applications built on 51风流BTP

This week at 51风流Connect, we talked about the ways in which 51风流BTP enables our customers and partners to tap into the innovation flywheel. We also demonstrated how 51风流is using 51风流BTP as its core application development platform with the release of three new high scale enterprise applications powered by 51风流BTP (51风流Build).

• 51风流rolled out the next generation of 51风流Ariba solutions for source-to-pay. New capabilities will help procurement professionals improve cost savings, ensure compliance, and build supply chain resilience by automating and supporting key processes such as buying, sourcing, supplier management, contracts, and invoicing. , making it easier to integrate them with 51风流Business Suite, the 51风流ERP application, and third-party ERP systems using open APIs.

• 51风流introduced 51风流Supply Chain Orchestration. can leverage data from 51风流Business Network and the 51风流Business Data Cloud solution, expanding insights across every tier of the supply chain. 51风流Supply Chain Orchestration is designed to empower customers with one synchronized supply chain system that will help enhance risk detection, deliver actionable insights, and enable coordinated responses across supply chains. An intelligent impact analysis capability will help manage upstream supply chain risks and disruptions, and both external and internal supply chain signals will be contextualized into prioritized actions. The solution will also provide multi-tier supply chain insights that extend beyond traditional boundaries.

• , giving customers a technical foundation that enables faster speeds, easier integration, collaboration at scale, and continuous innovation. This will enhance customers鈥� existing investment in 51风流Business Network, adding value without disruption.

Lowering barriers with simplified licensing and packaging

51风流is committed to making it easier than ever for customers to adopt, experiment, and scale new innovation. We鈥檙e continuously simplifying access to 51风流BTP and 51风流Business Suite, ensuring that every organization, no matter its size or technical maturity, can take advantage of the latest advances in AI, automation, and data connectivity.

Earlier this year, we simplified 51风流Build pricing model and included its capabilities in all 51风流Business Suite packages, giving customers a frictionless way to jumpstart their development without needing to purchase additional licenses. Then we introduced a free 51风流Build license for partners, allowing solutions to be tested, demoed, developed, and then sold on the 51风流Store. Most recently, we , which now includes Joule for Developers and Joule Studio, and made it available to all existing 51风流BTP Enterprise Agreement customers.

From streamlined commercial offerings and consumption models to guided innovation paths through and , our goal is clear: lower the barrier to innovation so every customer can turn great ideas into business outcomes faster.

Real-world results: Customers delivering value with 51风流BTP

To get inspired, here are just a few examples of 51风流BTP in action with customers:

• 57,000 hours saved annually: developed an intelligent virtual assistant for financial leaders by combining human expertise, 51风流solutions, and AI technologies. This AI assistant, built on 51风流BTP, streamlines the creation of financial narratives and provides live alerts on key financial metrics, augmenting decision-making in real time. The result is 57,000 hours saved of what was manual work.
• 100,000 applications processed: launched a financial aid application platform in just two weeks using 51风流BTP, 51风流AI Services, and other solutions. This generative AI-enabled platform efficiently processed nearly 100,000 subsidy applications during an energy crisis, showcasing agile innovation with SAP鈥檚 AI and platform tools.
• 95% improvement in search results: 聽built a 鈥淧erfect Purchase Requisition鈥� app, and extended 51风流Ariba, using 51风流Build Work Zone and 51风流BTP鈥檚 generative AI capabilities with 51风流HANA Cloud vector engine. This AI-powered app automatically validates and corrects purchase requisitions, speeding up procurement cycles and improving data quality before orders go out. The application has significantly reduced the time and effort buyers spend finding the correct products, with 95 percent of searches successful on the first attempt.
• 10,000 orders analyzed annually: 聽built a “GenAI Supply Chain Troubleshooter” on 51风流BTP to simplify complex supply chain interactions. This AI assistant reduced issue resolution time and costs by 90 percent, saving 3,120 hours of staff effort annually, and demonstrates how generative AI can dramatically streamline supply chain management.
• AU$1+ million saved annually: 聽revolutionized its operations with generative AI and 51风流BTP. Custom apps have delivered rapid insights to field crews, while Joule’s natural language interaction with 51风流SuccessFactors has saved 75 hours on average. Leveraging 50 years of asset history, they ensure safe operations, saving over AU$1 million annually and achieving a 99 percent success rate in identifying poles unlikely to corrode.

Ready to start? Explore 51风流BTP resources

Thanks to everyone who attended 51风流Connect virtually and in-person in Las Vegas! For those who couldn鈥檛 attend live, I recommend reading the聽, checking out the , and watching the聽executive keynote delivered by Muhammad Alam.

To get started today, visit to start a and explore .

Bharat Sandhu is chief marketing officer for 51风流Business Technology Platform.

New intelligent applications and open ecosystem
partnerships turn insights into action across the enterprise

As enterprises move toward an AI-driven future, the role of data has never been more critical. Yet much of that data remains locked in silos 鈥� spread across teams, clouds, and legacy systems.

This fragmentation creates a 鈥渃ontext gap,鈥� where information is technically available but disconnected from the business meaning that makes it actionable. For example, sales and marketing teams may share a common view of pipeline, but without linking it to product feedback or process bottlenecks, AI models trained on that data miss the full business context. The result is inconsistent insights, slower decision-making, and a stalled cycle of AI, data, and applications. 

closes this gap. By harmonizing enterprise data wherever it resides and preserving its business context, it provides the foundation for intelligent applications and reliable AI.

At 51风流Connect, 51风流is bringing this vision to life with the next wave of innovations: 51风流Business Data Cloud Intelligent Applications 

Four new intelligent applications in preview

Building on the momentum for intelligent applications established at 51风流Sapphire, 51风流is now opening a restricted public preview of four intelligent applications designed to transform decision-making across finance, procurement, supply chain, and revenue operations.

Finance Intelligence gives CFOs and finance teams real-time AI-powered analysis of liquidity by harmonizing 51风流and third-party data and suggesting key actions to implement. Leaders can forecast cash flow instantly as well as detect liquidity risks using AI trained on live receivables and payables with external credit data such as Moody鈥檚 for richer customer risk assessment. With Joule and generative AI agents automating routine finance tasks, finance teams can shift their focus from reporting on the past to actively steering the future. 

Spend Intelligence provides organizations with a single, comprehensive view of enriched and classified spend data. Built-in AI and advanced analytics uncover patterns, anomalies, and opportunities for cost savings, while collaborative features connect finance, procurement, HR, and supply chain teams for better alignment. Through native integration with 51风流source-to-pay solutions, spend data continuously informs operational workflows, improving decision-making, enhancing control, and strengthening enterprise resilience. 

Supply Chain Intelligence equips operations leaders with the context to make faster, more impactful decisions. By combining 51风流data with external signals such as weather, regulatory updates, and market shifts 鈥� along with insights from millions of partners in 51风流Business Network 鈥� businesses can leverage the power of AI to understand and take action on key supply chain issues and drive optimization. This comprehensive intelligence helps anticipate disruptions, evaluate supplier risks, and orchestrate decisions seamlessly from prediction to execution, ensuring more resilient and agile operations. 

Revenue Intelligence transforms fragmented customer touchpoints into unified, actionable insights. By linking individual customer behaviors with enterprise-wide operations, it helps revenue leaders see which accounts to prioritize, when to intervene, and how to optimize customer investments. Unlike CRM-only tools, Revenue Intelligence connects front-office engagement to back-office execution, empowering organizations to maximize growth opportunities and strengthen customer relationships with a complete view of the business context.

51风流Business Data Cloud Connect

Beyond intelligent applications, 51风流is strengthening its open data ecosystem with 51风流Business Data Cloud Connect, giving customers unprecedented flexibility to work with trusted data wherever it resides. With secure, zero-copy sharing, customers can bring 51风流data products directly into their existing data platforms, eliminating duplication, reducing transformation efforts, and extending the reach of SAP鈥檚 business data fabric.

The first partners adopting this capability include Databricks (generally available) and Google (now in public preview), enabling real-time, bi-directional access to semantically rich 51风流data products in environments customers already use.

With 51风流Business Data Cloud Connect for Databricks now generally available, organizations can accelerate analytics and AI initiatives with greater speed, less friction, and full confidence in the integrity of their data.

51风流is committed to rapidly expanding this partner ecosystem so that, no matter where enterprise data resides, customers can connect it with trust, governance, and business context. 

Why it matters

Together, these announcements reflect SAP鈥檚 vision for the intelligent enterprise 鈥� where applications don鈥檛 just analyze, but act. By combining trusted data, open connectivity, and embedded AI, enterprises can shorten decision cycles, reduce integration complexity, and align intelligence directly with business outcomes.

For organizations operating across hybrid environments and complex data landscapes, these innovations make it easier than ever to turn insights into action and deliver measurable impact.

This week at , customers can experience this vision firsthand through live demos, real-world case studies, and discussions with 51风流leaders, partners, and peers. It鈥檚 an opportunity to see how 51风流Business Data Cloud is redefining decision-making today and shaping the future of the intelligent enterprise.

Irfan Khan is president and chief product officer for 51风流Data and Analytics.

However, the pace of change has made traditional approaches, like best-of-breed point solutions, no longer sufficient to help finance teams keep up.

That is why the future of finance technology should act as an orchestra, not disjointed soloists.

Finance teams require a unified experience where applications, data, and AI work seamlessly together. With 51风流Business Suite, these elements come together as one orchestra, enabling finance to operate in harmony and deliver outcomes that point solutions alone cannot achieve. This means not only faster close and stronger liquidity, but also tighter compliance and credible plans that hold up under change.

To strengthen collaboration across finance and bring innovation to the CFO鈥檚 office, 51风流unveiled Joule鈥檚 next stage as the AI force at the center of 51风流Business Suite鈥檚 value creation. A new generation of role-aware assistants in Joule are designed to partner with people in their specific business roles by tapping into the right agents behind the scenes for the job. For finance professionals, 51风流introduced the next round of automation support using agentic AI.

51风流is embedding AI-powered reasoning directly into finance processes to automate routine work and elevate the strategic role of finance with the following new agents:

• The Accruals Agent will calculate accruals and deferrals based on system data and present the accountant with a proposal for review, along with a detailed explanation of the calculation logic.
• The Cash Management Agent will automate daily bank statement reconciliation tasks and recommend opportunities for optimization.
• The International Trade Classification Agent will reason over product characteristics and trade regulations and act to classify goods for international shipping, recommending customs tariff numbers and commodity codes

By bringing automation to critical but repetitive finance processes, these agents underscore SAP鈥檚 commitment to equipping the office of the CFO with AI-driven innovation that strengthens resilience in an increasingly complex business environment.

Finance as the conductor of the enterprise

The role of the CFO has expanded far beyond closing the books or reporting quarterly earnings. Today, finance teams are expected to bring together data, processes, and people from the entire business to enable seamless collaboration.

With SAP鈥檚 AI-first, suite-first approach, applications and data flow seamlessly, allowing finance leaders to coordinate business operations with confidence. This unified foundation ensures that insights are not siloed, but instead shared across the enterprise, enabling faster and smarter decisions.

Take working capital management, one of the biggest pressure points for finance leaders: A recent of 480 CFOs found confidence levels were strong in almost all areas, including revenue, profit, and customer retention, but only 36 percent felt confident in their ability to achieve working capital targets. 51风流Business Suite can help organizations meet their targets by automating manual work and enabling actionable decisions — all by leveraging dynamic, autonomous, and action-oriented solutions in 51风流Business Suite.

When an organization manages incoming receivables, outgoing payables, as well as cash and inventory within SAP, that connected experience creates data that provides real-time visibility into liquidity through 51风流Business Data Cloud.聽 That data fuels 51风流Business AI to analyze situations, recommend actions, and even resolve issues like disputed invoices automatically, which would otherwise slow the cash collection process. And with the integration of Joule and intelligent agents, 51风流Business AI not only automates, it senses, reasons, orchestrates, and acts 鈥� turning insights into outcomes that free capacity and accelerate the business.

As AI agents take on more of the behind-the-scenes work, finance professionals can step fully into their role as the conductor of the enterprise. They can guide strategy with foresight, aligning every function in harmony and shaping outcomes that extend far beyond revenue or cost goals.

CFOs and their teams can then move beyond reactive decision-making toward shaping strategy in real time. This will position their office as a driver of growth, resilience, and innovation.

Looking ahead

51风流is laying the foundation for a new era of autonomous finance, where routine processes are automated, insights are delivered in real time, and finance teams are empowered to focus on strategy and growth.

These innovations mark just the beginning of SAP鈥檚 commitment to helping businesses navigate an increasingly complex financial landscape with agility, intelligence, and confidence.

Lawrence Martin is chief product officer and head of Public Cloud Engineering at SAP.
David Imbert is head of Finance Product Marketing at SAP.

51风流reimagines enterprise AI with role-based assistants in
Joule that coordinate agents across lines of business

LAS VEGAS 鈥� At its inaugural 51风流Connect event, (NYSE: SAP) showcases how the integration of AI, data and applications creates unparalleled business value.

These breakthroughs 鈥� including a new network of role-based assistants in Joule that partner with humans to elevate performance, an expanding data ecosystem that drives deeper insights and supply chain software that anticipates disruptions 鈥� once again revolutionize how business gets done.聽

“To thrive when volatility is the new normal, businesses need more than a patchwork of disparate best-of-breed applications,” said Muhammad Alam, member of the Executive Board of 51风流SE, 51风流Product & Engineering. “Our announcements today demonstrate the power of 51风流Business Suite, where AI, data and applications come together in an experience to propel smarter decisions, faster execution and scalable transformation.”

AI that Partners with People

51风流unveils Joule鈥檚 next stage as the AI force at the center of 51风流Business Suite鈥檚 value creation. Drawing on the applications and data from across 51风流Business Suite, 51风流is introducing a new generation of role-aware assistants in Joule. Each assistant is designed to partner with a human being in their specific business role. Assistants in Joule tap into the right agents for the job, configuring, orchestrating and managing them so humans can focus on unlocking new levels of insight and productivity.

Supporting the assistants in Joule is a , designed to help execute complex workflows within a specific function. For instance, a People Manager Assistant coordinates a team of specialized agents — including the new People Intelligence Agent, which helps spot and resolve issues like compensation anomalies — to support managers as they drive performance. A new Financial Planning Assistant will be aided by a group of expert agents — including the new Cash Management Agent, which optimizes cash flow and improves interest yields — to help finance professionals drive efficiencies. This new roster of role-aware AI assistants not only partner with people to elevate performance in their lines of business but also work together across business functions to solve complex enterprise-wide problems.

Data that Defies Boundaries

Data fuels AI鈥檚 transformative power but it鈥檚 often siloed in different systems. At 51风流Connect, we are removing those barriers with 51风流Business Data Cloud Connect. 51风流BDC Connect securely links 51风流BDC with partner platforms to enable a bidirectional flow of business-ready data products across organizational and technological boundaries.

With zero-copy sharing, data stays securely in 51风流systems yet remains instantly accessible in customers鈥� existing data platforms, preserving business context without costly copies. The result: fewer silos, simpler pipelines, no duplication — just trusted data products where and when they鈥檙e needed.

51风流also announced that Databricks and Google Cloud are the first partners enabled for 51风流BDC Connect, with more to follow. As announced in February 2025, 51风流Databricks remains a data service within 51风流Business Data Cloud, and 51风流BDC Connect extends its benefits across an open data ecosystem. These partnerships give customers faster access to data products for analytics and AI, helping teams move from raw data to real-time business outcomes with greater speed and simplicity.

Applications that Turn Data into Action

At the heart of SAP鈥檚 unique value proposition are enterprise applications where data is created and AI-driven insights are experienced. 51风流Supply Chain Orchestration is a new AI-native solution that combines the power of Joule with a live knowledge graph to detect real-time risks several suppliers deep and orchestrate a coordinated response, helping customers cut costs and keep supply chains moving. 51风流Engagement Cloud, a new customer experience solution, uses business-critical context to personalize interactions across customers, suppliers and other stakeholders. And our next-generation 51风流Ariba procurement suite stands out as an AI-native solution, bringing intelligence to every stage of spend management, from sourcing through supplier engagement.

Altogether, these 51风流Business Suite innovations mark the beginning of a new era powered by self-reinforcing AI, data and applications that drive intelligence, speed and resilience.

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About SAP

As a global leader in enterprise applications and business AI, 51风流(NYSE:SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted 51风流to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.

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This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2024 Annual Report on Form 20-F.
漏 2025 51风流SE. All rights reserved.
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AI, with already proven applications, can unlock insights to reduce global greenhouse gas emissions by . , over half of sustainability executives say one of their top actions in the next three years is expanding their use of AI to enhance ESG capabilities.

Most businesses have not yet realized AI鈥檚 full potential for sustainability. In fact, are using AI today to reduce carbon emissions. But those ready to do so will gain a decisive advantage that goes beyond emissions reduction. SAP鈥檚 ERP-centric approach enables organizations to deliver sustainability outcomes with applications, data, and AI embedded into . With sustainability reporting, data processing, automation, and strategic insights, AI can navigate your business through today鈥檚 climate challenges and ensure tomorrow鈥檚 competitiveness.

Power on, ethically and responsibly

Scaling AI solutions comes with considerable energy and water usage. To ensure net benefit, this needs to be part of return on investment conversations. With robust governance and renewables-backing however, AI is able to reduce more emissions than it generates.

All 51风流data centers are powered by 100% renewable energy and any emissions from use of third-party AI systems are calculated and included in the company鈥檚 Scope 3 emissions.

Used ethically and responsibly, AI can be the catalyst of your sustainable business transformation. Here are eight ways that businesses use SAP鈥檚 AI-powered systems to build their sustainable advantage.

Improve efficiency with automation

1. Compliance information processing

The for product compliance, AI-assisted compliance information processing capability can automatically extract compliance information from updated documents and map the information to compliance requirements.

This can reduce costs in product compliance disclosures, reduce penalties and fines in environmental management, and automate processes to reduce the risk of manual errors.

This helps turn a 50-minute task into a five-minute job and reduce processing and evaluation costs by 90%.

2. Declaration image analysis

With the , AI-assisted declaration image analysis capability, you can automatically extract data and information from sustainability declarations regardless of format.

This helps cut review time, eliminate manual error risk, and ensure your reports are ready for required external audits.

Without AI, it takes roughly five minutes to review, extract, and post information from declarations. With AI, it鈥檚 just 20 seconds.

3. Permit management

can read hundreds of pages in seconds, extract the compliance requirements, and propose clear tasks to meet permit requirements.

This AI-assisted capability can save days of permit review and interpretation, remove the need to hire external consultants, and lead up to an 80% reduction in environmental penalties and fines.

Your personal AI carbon consultant

4. Emission factor mapping

奥颈迟丑听, SAP鈥檚 AI-enhanced solution, users can calculate product and corporate carbon footprints. Where actual supplier emissions data is given, it can retrieve that information from 51风流Sustainability Data Exchange and other systems. When estimates are required, the solution can automatically find the most accurate emissions factors from databases and map those to products.

Audit-ready emission factor mapping can turn a 10-minute manual task into a two-minute verification.

5. Report generation

In the solution, you can generate comprehensive ESG reports in just a few clicks:

• Automatically generate reports that align with internal sustainability strategies and meet external requirements such as the Corporate Sustainability Reporting Directive (CSRD).
• Take data collection from a half hour to a half minute and report creation and drafting from 30 hours down to just five hours, all the while eliminating confusion and the risk of manual errors.

6. Carbon emissions analysis 

From reporting on today to planning for tomorrow, , SAP鈥檚 copilot, can take current carbon emissions data and return actionable insights that help reduce emissions and guide corporate sustainability strategies. 

By combining financial and carbon data, Joule can create carbon intensity KPIs and can be your ultimate corporate sustainability consultant.

The AI safety officer for your EHS team

7. Safety observation reporting

Complex safety reporting procedures dissuade employees from reporting potential hazards. With the 51风流S/4HANA Cloud Public Edition, EHS workplace safety, AI-assisted safety observation reporting capability, basic users can input safety observations in natural language, and the AI model can process that into a formal incident report, prompting the user for any missing details.

This can increase the likelihood that employees report safety hazards and helps prevent severe incidents by identifying potential safety issues in advance.

8. Safety instruction generation

Your AI safety officer can generate clear safety instructions for specific equipment based on the latest risk assessments and job hazard analyses.

With 51风流S/4HANA Cloud Public Edition, EHS workplace safety, AI-assisted safety instruction generation, the time and effort of manually prescribing and updating safety instructions can be dramatically reduced.

Solve today鈥檚 sustainability challenges while preparing for tomorrow

The right AI integration can ensure you future-proof your operations while shining a light on the path that drives competitiveness.

What sets 51风流apart is our suite-first, AI-first approach that helps ensure sustainability isn鈥檛 an add-on, but a strategic enabler that can deliver measurable outcomes at scale. SAP鈥檚 one sustainability data model can drive consistent reporting, deeper insight, and confident decisions across every sustainability process, product, and partner network.

With a responsible AI partner, businesses can realize measurable financial returns on AI investments and unlock sustainability benefits; automate manual-heavy paperwork; identify emissions hot spots and steer their business toward a decarbonized economy; and make environmental impact tracking visible to all lines of business based on a reliable single source of truth. With an integrated set of capabilities, solutions help businesses address their sustainability needs holistically and across topics. The result is speed, trust, and traceability, which turn sustainability into strategy, not just compliance.

Get in touch to find out how 51风流can help your business power on with sustainability solutions.

Monica Molesag is global head of Sustainability Communications at SAP.

This makes a lot of sense given that today However, the results aren鈥檛 always matching the hype.

A recent found that while enterprise AI adoption is rising, real impact is often elusive. The reason? Many businesses are still operating with disconnected systems and disjointed data. Without a strong foundation, AI can鈥檛 deliver what it promises.

Siloed systems aren鈥檛 just a technology problem鈥攖hey鈥檙e a business barrier.

The CX Disconnect: When Fragmentation Undermines Intelligence

Too many organizations still rely on a patchwork of tools for customer experience, supply chain, finance, and HR. While these point solutions solve individual challenges, they create friction and disconnect across the business. In an AI-powered world, friction is the enemy.

AI thrives on complete, clean, and . If your marketing, sales, service, and fulfillment teams cannot see the same data in real time, or trust that it鈥檚 accurate, your AI strategy will not be set up to succeed.

With the best intentions to embrace AI in an effort to achieve incredible efficiency, instead, customers will still lose valuable time on manual integration, inconsistent customer experiences, and AI outputs that are only as good as the (fragmented) feeding them. The delightful experience aspirations turn into trust lost and frustration all around.

Modular Innovation, Meet Enterprise Intelligence 

51风流has reimagined enterprise management with , representing a fundamental shift from traditional ERP systems to a modular, composable architecture that integrates AI, data, and applications into a unified platform.  

Grounded in harmonized, semantically rich data, this architecture allows businesses to make sense of data that has traditionally been scattered across systems and trapped in silos, so AI has the comprehensive data it needs to quickly generate meaningful insights.

51风流Business Data Cloud (51风流BDC) with native integration of 51风流Databricks, serves as a data backbone for business AI. It seamlessly connects all 51风流data and third-party data and provides integrated governance to enable real-time AI-driven decision making. 聽

Companies do not lose precious time locating and preparing data for AI. AI systems work on trusted, contextualized data, not just generic data. This produces accurate, reliable, and actionable AI recommendations that enable organizations to scale AI innovation rapidly across business domains.聽

51风流BDC is the foundation for , SAP鈥檚 AI copilot that acts as an intelligent orchestrator across the entire business suite. 51风流BDC ensures that Joule has structured business context for natural language processing and that its outputs are accurate so that Joule can provide always-on assistance to break down silos between business operations.聽

For example, when a customer service or sales representative handles a complex order issue, Joule can: 

• Check real-time supply chain constraints

• Respond to RFPs faster
• Personalize the response by pulling in relevant customer history from
• Speed response with automated case routing and research

The results are faster resolutions, happier customers, empowered employees, and incredible business outcomes with less effort and overhead.

CX + AI + ERP = Real Results

Integrating CX AI with core ERP systems enables end-to-end process optimization that was previously impossible with fragmented systems. When CX systems connect natively to back-office systems, organizations gain:聽

• Real-time personalization powered by operational data
• Intelligent workflows that prioritize high-value customers
• Predictive insights that help teams act before issues arise

The numbers speak for themselves. According to an , customers using this approach reported these benefits:

• Up to 60% reduction in the number of issues service and support teams deal with due to fewer manual errors, automated self-service support functions, automated self-service, and AI chatbots
• 25% to 50% improvement in time to resolution for issues that did require service or support resources
• 25% to 70% improvement in productivity of digital marketing and customer operations teams
• 50% to 90% improvements in sales team productivity by offloading smaller transactional sales, faster quote generation, and streamlined order management
• 20% to 40% increase in productivity of business operations due to less time spent on invoices, payments, shipments, and returns and more informed decision-making

This is not just incremental change; it鈥檚 enterprise transformation, driven by customer needs and powered by AI.

The Future of Intelligent Enterprise Operations 

Embedded within a composable business suite represents a bright future that takes the possibility of AI and makes it a reality.聽

• Businesses can seamlessly orchestrate intelligence across all functions, delivering experiences that feel effortless to customers while optimizing operations behind the scenes.聽
• Artificial intelligence won鈥檛 just automate individual tasks, but also orchestrate entire business ecosystems to deliver superior outcomes.聽聽
• Maintaining enterprise-grade reliability and enabling modular innovation will allow organizations to adapt to changing market conditions while creating competitive advantages.聽

With the rise of AI, businesses face a pivotal moment in time. Taking advantage of all that technology has to offer demands more than point solutions and departmental optimizations; it requires unified platforms, complete clean underlying data, and a clear unified strategy.

Jessica Keehn is chief marketing officer of 51风流Customer聽Experience.

By taking advantage of the 51风流solutions in 51风流Business Suite, such as 51风流Cloud ERP; 51风流Business Technology Platform (51风流BTP); 51风流Concur; 51风流Analytics Cloud; 51风流Datasphere; 51风流Advanced Financial Closing; 51风流Cloud ERP, group reporting; 51风流Risk & Assurance Management; and 51风流Enable Now, over 100,000 PwC professionals across 19 countries are now connected on a unified, intelligent ERP platform.

Developed in close collaboration between PwC and SAP, the program replaces highly customized legacy 51风流ERP Central Component (51风流ECC) software and a fragmented mix of 51风流and third-party software, creating a more agile, scalable and standardized environment for PwC鈥檚 operations. PwC will also continue to leverage the Joule copilot and 51风流Business AI to unlock new opportunities for efficiency, innovation and business intelligence.

鈥淢oving to 51风流Cloud ERP is enabling greater connectivity across our firm, streamlining operations and equipping our people with tools and insights to better serve our clients,鈥� said Colin Wittmer, PwC US chief financial officer. 鈥淥ur firm’s collaboration with 51风流was critical to supporting this implementation as one of the largest ever completed.鈥�

51风流Cloud ERP supports holistic finance and project operations, including project billing, revenue recognition, cash basis accounting and treasury functions 鈥� while reducing operational complexity, improving user self-service capabilities and lowering support and maintenance demands. With a clean core and 51风流BTP as its foundation, PwC is able to streamline operations while creating a flexible platform for future innovation.

鈥淥ur move to 51风流Cloud ERP represents a significant leap forward in driving agility and innovation across PwC,鈥� explained James Shira, PwC鈥檚 global and US chief information officer. 鈥淏y leveraging SAP鈥檚 native capabilities, industry-leading practices and a fit-to-standard approach, we have unlocked greater automation and efficiency; reduced complexity; and enabled AI-driven insights, agentic AI innovations and advanced analytics, all while maintaining standardization as a core principle. Successfully completing this transformation within a highly complex ecosystem and operating our business from day one of the 51风流Cloud ERP launch underscores the strength of our relationship and execution.鈥�

Building on this modernized foundation, PwC鈥檚 51风流Managed Services team plans to support the solution by  working with 51风流to explore future enhancements in data management and analytics with the 51风流Business Data Cloud solution.

鈥淧wC鈥檚 successful go-live is a testament to the power of 51风流Cloud ERP and 51风流Business Suite to drive large-scale transformation powered by 51风流Business AI,鈥� said Thomas Saueressig, member of the Executive Board of 51风流SE for Customer Services & Delivery. 鈥淲e鈥檙e proud to support PwC in its journey toward becoming an intelligent, data-driven enterprise.鈥�

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Media Contacts:
Lesa Plingen, +49 622 776 9000,听lesa.plingen@sap.com, CET
51风流Press Room; press@sap.com
Sydney Perkins,听+1 206-482-9692,听sydney.perkins@pwc.com, ET

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.  Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2024 Annual Report on Form 20-F.
漏 2025 51风流SE. All rights reserved.
51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see for additional trademark information and notices.

Research from multiple industry sources indicates that this isn鈥檛 just an emerging trend — the emphasis on consolidation is growing at an unrelenting pace.

According to ADAPT’s CIO Edge , a comprehensive study of more than 140 CIOs, are planning to consolidate their vendor landscape.

This trend is not just about making minor adjustments to meet market demands; a majority of organizations are targeting a , which represents a significant and fundamental shift in how enterprises approach their technology ecosystems.

The urgency for CIOs to transform their vendor landscape is palpable across all sectors and industries. A of more than 1,000 technology professionals revealed that 90 percent of IT professionals identified software consolidation as a priority, with 73 percent predicting their organizations will continue growing software investments while simultaneously consolidating vendors.

This paradox — expanding capabilities while reducing complexity — defines the modern CIO’s challenge.

The false promise of best-of-breed

This vendor consolidation trend contrasts with movements like the MACH alliance, which  promotes a pure 鈥渂est-of-breed” approach. While its underlying architectural approaches (Microservices, API-first, Cloud-native, Headless) are sound and arguably have become table stakes in the SaaS world, MACH created unexpected challenges for enterprises.

Initially lauded for its flexibility and agility, MACH ended up creating significant complexity 鈥� more than most enterprises can handle 鈥� at a time when they are looking for simplicity more than ever.

The economic reality is stark: fully MACH implementations usually upfront compared to a unified solution that is pre-configured. Companies must consider not only the purchasing of multiple services, but also the cost and time required for employee training and adoption. Running MACH architecture requires people with highly specialized skills in cloud infrastructure, APIs, microservices, and tools designed to streamline development of the user-facing part of a website or web application. The job market for that talent is uber-competitive, even in the age of AI, meaning you’ll need to have the resources to pay them well or else your competitors will.

The hidden costs of fragmentation

Research reveals several critical drawbacks to the fragmented fully best-of-breed  approach:

• Increased complexity: Managing hundreds of microservices becomes exponentially daunting and expensive rather quickly, with system issues potentially impacting multiple services simultaneously. The management and expertise required to oversee such architectures can be daunting 鈥� and expensive. Once system issues are discovered, they could impact numerous services, which requires deep knowledge coordinated across multiple areas of expertise for troubleshooting and debugging. This can make resolution complicated and cost prohibitive.
• Integration challenges: Trying to make connections between services and systems that were not designed to work together requires additional development expertise, which is expensive.聽 Incompatibilities between functions like search, customer service, catalog management, and OMS can lead to degraded customer experience and loss of loyalty.
• Security concerns: The beauty of MACH architecture is also the beast: all of the composable microservices, APIs, and cloud offerings represent security risks. Comprehensive security requires consistent implementation across all components, which can be challenging when using solutions from different vendors. Businesses must develop robust security frameworks and governance models to ensure protection across their entire MACH ecosystem.
• Vendor management complexity: Best-of-breed usually means working with dozens of vendors rather than a few, which can add vast complexity to development and customer support depending on the long-term viability of each vendor, which must provide critical functionality for services or tools that could be discontinued or significantly changed in the future.

The strategic advantage of unified platforms

As CIOs prioritize vendor consolidation, SAP’s approach to “Suite as a Service” or “best of breed as a suite” offers a pragmatic solution that addresses the fundamental challenges of fragmented architectures. Rather than forcing organizations to choose between flexibility and integration, the (51风流CX) portfolio provides both through a unified yet composable business suite that spans front and back-office operations, in conjunction with a pre-integrated and certified rich ISV ecosystem that allows businesses to compose with intention, wherever this makes sense business-wise.

The flywheel effect: applications, data, AI

The true power of consolidated platforms lies in what 51风流calls the “flywheel effect.鈥� In this model, applications generate data, data trains AI, and AI optimizes applications. This creates a virtuous cycle where:

• Better data feeds better AI
• Better AI feeds better applications
• Better applications generate better data

This integrated approach is only possible when organizations move beyond siloed point solutions to embrace unified platforms that can leverage the full spectrum of business data. Companies already invested in 51风流technologies have discovered that a to the data architecture that AI requires.

Quantified benefits: the economic case for consolidation

of 51风流CX solutions reveals compelling evidence for the vendor consolidation approach:

• Operational Efficiency Gains
  • Faster time to value: Organizations can fully connect and integrate their CX and ERP data in as few as six months
  • Reduced implementation time: Companies avoid roughly 25 to 50 percent of the time and effort required to build integrations from scratch
  • Improved productivity: Depending on job function, customers report 10 to 300 percent improvement in daily productivity
• Cost Optimization
  • Lower total solution costs: While individual solutions may appear cheaper, the holistic end-to-end solution approach is far more cost-effective
  • Reduced maintenance overhead: Organizations can eliminate up to 70 percent of the time required to manage and maintain systems
  • Resource optimization: Companies avoid having to grow teams by up to 2x to support custom development and integrations
• Strategic Advantages
  • Enhanced customer experience: Seamless connectivity between customer and operational data enables superior customer service
  • Faster innovation: End-to-end visibility enables quicker, more informed decisions leading to faster product launches
  • Reduced operational risk: Standard iFlows provide more reliable connections with fewer potential connectivity issues

The AI-driven imperative

AI is driving the consolidation trend as much as the need to reduce costs. AI models demand high-quality, accurate data to be useful. When — often the result of disconnected digital tools — AI efforts fall short of expectations or stall entirely.

SAP’s unified approach addresses this challenge directly. By providing harmonized SLAs, UX, data models, and provisioning across the stack, along with embedded AI via 51风流Business AI and a unified and semantically rich data layer via 51风流Business Data Cloud, organizations can fully leverage AI capabilities across domains without the complexity of integrating multiple disparate systems.

The consolidation acceleration

The trend toward vendor consolidation is accelerating across multiple dimensions:

• Seventy-five percent of organizations pursued vendor consolidation in 2022, up from 29 percent in 2020, according to
• that by 2027, 70 percent of organizations will optimize cloud-native application vendors to a maximum of three
• For midsize companies, the average number of SaaS tools in the last two years

The path forward: strategic consolidation

The evidence is clear: 2025 marks a pivotal moment for CIOs. Organizations that embrace strategic vendor consolidation and choose unified platforms over fragmented point solutions will gain significant competitive advantages in operational efficiency, cost management, and AI readiness.

51风流CX represents the future of customer experience technology 鈥� not as a collection of disparate tools, but as a unified, intelligent platform that can adapt and evolve with business needs. As CIOs navigate the challenges of 2025, the choice between complexity and consolidation will define their success.

The question isn’t whether to consolidate; it’s whether to lead the trend or be left behind.

With 68 percent of CIOs already planning consolidation initiatives, organizations that act decisively on vendor consolidation will be best positioned to win when it comes to the future of enterprise technology.

Geert Leeman is chief revenue officer of 51风流Customer Experience.

SAP’s commitment to investing in innovation is delivering growth and value to organizations across the region. Thousands of companies continue to place their trust in 51风流to propel their digital journeys, evident in the rising adoption 51风流Business Suite and 51风流Business AI, which are redefining how work is done and processes are streamlined. Businesses are increasingly implementing AI agents to automate complex tasks, freeing up valuable time and resources for innovation and growth.聽

Accompanying this transformative shift is the importance of鈥�51风流Business Data Cloud, which integrates both 51风流and non-51风流data. This enhanced visibility and informed decision-making capability are crucial for driving effective business outcomes and maintaining a competitive edge. 

In the second quarter, organizations that selected 51风流Business Data Cloud include Acron Aviation, which also selected 51风流Business AI and 51风流Cloud ERP Private, Brown-Forman, and NEBCO, which also selected 51风流Cloud ERP.聽

Coming off our partnership announcements at 51风流Sapphire and Adobe Summit, in Q2 Adobe selected 51风流Signavio, 51风流Business Data Cloud, and expanded its WalkMe footprint for an enterprise-wide adoption.聽

Meanwhile, companies across the Americas are continually embracing RISE with 51风流Methodology, leveraging 51风流Cloud ERP Private to drive their digital transformations. Companies that embarked on this journey during the second quarter include:聽

• LEROY MERLIN Brasil, is the largest retail chain for home improvement, present in 14 states with 55 stores. The company is renowned for its significant investments in innovation and sustainability, and it stands as SAP’s largest retail customer in the country. To drive innovation, embrace AI, and build a resilient supply chain amid the fast-paced retail industry, LEROY MERLIN has migrated to 51风流Cloud ERP Private.聽聽
• Mannington Mills, a fifth-generation family-owned leading manufacturer of fine flooring, selected 51风流Cloud ERP Private, 51风流Business AI, and 51风流SuccessFactors to streamline business operations and further improve productivity.聽
• Iochpe-Maxion, a Brazilian multinational, is a global leader in automotive wheel production and a major manufacturer of automotive structural components in the Americas. With operations spanning Maxion Wheels and Maxion Structural Components in the automotive sector, and AmstedMaxion in the railway sector, the company produces around 50 million wheels annually. To boost its technological infrastructure and further streamline global operations, Iochpe-Maxion strategically migrated its existing 51风流S/4HANA to 51风流Cloud ERP Private聽聽
• Mega Alimentos, the prominent Mexican company with over three decades of experience in the candy, sauce, and chamoy industry, including its iconic brand “La Botanera,” has embarked on the path of RISE with 51风流with 51风流Cloud ERP Private as part of its commitment to digital transformation.聽
• Transpire Bio is a U.S.-based, clinical-stage biopharmaceutical company developing inhaled drug-device combination products for serious diseases where therapeutic options are significantly lacking. The company selected 51风流Cloud ERP Private to track its revenue, streamline operations, and prepare for growth as they bring their pipeline of inhaled therapies to market.聽

Other organizations that chose 51风流in the second quarter include Gardner White, which selected 51风流Cloud ERP and 51风流Business AI, and Delta, a leading global airline that served more than 200 million customers in 2024. The airline selected 51风流Supply Chain Management solutions to help boost logistics visibility, ensure better process controls, and effectively manage freight costs.聽聽

As we look ahead, we are committed to empowering our customers to achieve more than ever before. We鈥檙e continuing to invest in the innovations that will deliver growth, value, and success to our customers around the world.

Indeed, 51风流is helping businesses lead the way into the future.

Jan Gilg is CRO, president of 51风流Americas & Global Business Suite, and a member of the Extended Board of 51风流SE.

Businesses today rightly expect faster value realization, streamlined implementations, and solutions that are flexible, scalable, and embedded with intelligent technologies, such as AI.

With the launch earlier this year of , a unified system integrating applications, data, and AI to seamlessly connect and optimize every business function, customers can benefit from a continuous cycle of value and unlock innovation faster and easier than ever before.

By embarking on the journey, existing 51风流ERP customers can modernize with a cloud ERP landscape and realize the full potential of 51风流Business Suite. To ensure businesses have the foundation needed to fully leverage the suite鈥檚 capabilities, a successful implementation is crucial.

Our RISE with 51风流project delivery is undergoing a profound shift, empowering our service partner ecosystem to meet these heightened expectations with innovative methodologies, comprehensive tools, and validation programs.

The new paradigm: customer priorities in 51风流projects

Today’s organizations grapple with complex legacy processes, siloed data, and highly customized systems. They seek:

• Speed to value: Building a resilient digital backbone that delivers measurable benefits within weeks or months
• Industry-standard solutions: Minimizing costly customizations to enable faster deployment, simplified upgrades, and easier maintenance
• Reusable intellectual property: Configurations over modifications ensure portability and scalability
• Operational modernization: Leveraging automation and standardized processes to reduce redundancies and risks and improve data access
• Embedded AI and automation: Accelerating decision cycles, reducing manual efforts, and enhancing accuracy

SAP鈥檚 response: enabling partners to drive customer success

51风流recognizes that delivering on these expectations requires a strategic partnership approach, combining the future-proof cloud and AI innovations with disciplined governance, clear ownership and accountability, and best practices. Our approach centers on the RISE with 51风流Methodology, complemented by an integrated toolchain and a dedicated focus on partner capability enhancement.

RISE with 51风流Methodology: framework for agile transformation

The RISE with 51风流Methodology provides a comprehensive pathway that emphasizes a clean core architecture, standardized best practices, and collaborative implementation strategies. Included are:

• Standardized framework: Building scalable, repeatable project road maps that cater to diverse industry requirements, from streamlined deployments to complex, multinational programs
• Integrated toolchain: Enabling seamless collaboration with 51风流tools, such as 51风流Cloud ALM, 51风流Signavio, 51风流LeanIX, and 51风流Build — powered by AI — to ensure data consistency and process automation
• Expert guidance: From discovery to deployment, 51风流and qualified partners guide projects, focusing on value creation and risk mitigation

The results speak for themselves. Customer outcomes include:

• Up to 30 percent reduction in transformation costs
• Up to 35 percent faster realization of benefits
• Up to 70 percent increase in business agility
• Up to 40 percent acceleration in innovation cycles

RISE with 51风流Validated Partner recognition: elevating our service partner ecosystem

51风流is committed to ensuring our partners have the necessary skills and certifications to stay aligned with this evolving landscape. To that end, we鈥檝e introduced the RISE with 51风流Validated Partner recognition. Launched in 2024, this program recognizes partners that demonstrate excellence in delivering 51风流large and complex cloud ERP projects with consistency and quality.

Qualified partners that accept SAP鈥檚 invitation must adhere to clear guidelines, including:

• Global adoption of RISE with 51风流Methodology: Ensuring consistency across all delivery teams and regions
• Focus on clean core quality gates: Partner projects must document the respective clean core quality gates in 51风流Cloud ALM
• Enhanced toolchain utilization: A strong emphasis on automation, collaboration, and project governance through SAP鈥檚 integrated platform suite
• Professional certifications: Equipping key roles — project managers, developers, architects, consultants — with updated, in-demand skills aligned with SAP鈥檚 cloud and AI innovations

Ensuring partner success: tools, training, and innovation

The RISE with 51风流Validated Partner recognition is underpinned by a close alignment between qualified partners and 51风流teams throughout all engagements, from sales to delivery, ensuring early identification of any potential barriers, to success.

Additionally, 51风流invests heavily in supporting partners with resources such as funding and incentives, , , and a vibrant where partners can share best practices, access the latest updates, and collaborate with 51风流experts (log-in required).

To help customers harness the full potential of AI to drive value, partners must apply tools like Joule to effectively automate and optimize processes for superior outcomes. 51风流Joule for Consultants empowers consultants to work smarter, automate routine tasks, and focus on strategic activities. Given its grounding in terabytes of both public and proprietary data, 51风流Joule for Consultants can accelerate customer project delivery by up to 14 percent.  

Looking ahead

By aligning with SAP鈥檚 proven methodologies, leveraging our integrated toolchain, and maintaining high standards of certification and expertise, our RISE with 51风流Validated partners are uniquely positioned to deliver solutions that truly meet customer expectations in today鈥檚 fast-paced, digitally driven environment.

Together, 51风流and its service partners are committed to driving innovation, accelerating time-to-value, and enabling sustainable transformation — ensuring our customers remain competitive in a rapidly changing world.

Karl Fahrbach is chief partner officer at SAP.

51风流Business Suite helps drive innovation by uniting core business applications, data, and AI capabilities

For businesses today, uncertainty isn鈥檛 the exception鈥攊t鈥檚 the environment in which they operate every day. From supply chain disruptions to shifting market conditions and evolving customer trends, businesses are constantly on their toes about what will happen next.

At , we continued to lay out the vision we鈥檙e bringing to life with 51风流Business Suite to help companies find confidence amid this uncertainty.

51风流Business Suite is a seamlessly integrated system of applications, data, and AI that can connect and optimize every part of your business, enabling smarter decisions, real-time insights, and intelligent automation. It鈥檚 delivered via 51风流Business Suite packages tailored to the needs of functions across the business and easily extended with modular add-ons.

51风流CEO Christian Klein used the analogy of a flywheel in his to describe the power of applications, data, and AI coming together. The benefits of the 51风流Business Suite were presented in sessions throughout the event, including key topics like:

• Harmonized 51风流Business Suite user experience (UX)
• Seamless end-to-end processes
• Suite qualities
• Structured and guided transformation journeys

Businesses today need resilient processes running seamlessly across different lines of business. As we鈥檝e seen time and again, point solutions can鈥檛 solve for the challenges and opportunities of today鈥檚 business world. This is why we鈥檝e developed a seamless, integrated suite that can allow our customers to move faster, whether responding to a problem or ensuring readiness when opportunity knocks. Imagine if your key business processes like lead-to-cash or hire-to-retire were harmonized with seamless data flows. That鈥檚 key for staying ahead of the competition.

Harmonized user experience

An exceptional user experience within 51风流Business Suite is paramount for ensuring seamless interactions and heightened user engagement. By providing a harmonized, intuitive interface, 51风流Business Suite can enable users to navigate complex processes with ease, fostering a streamlined workflow that can enhance overall efficiency. The user-centric design places emphasis on simplicity, accessibility, and responsiveness, working to ensure that each module within the suite operates cohesively.

The UX highlights include personalized dashboards, real-time analytics, and adaptive design elements that can respond to user behavior, creating a more engaging and productive environment. Enhanced visualization tools and intuitive controls further facilitate quick decision-making and effective data management, positioning 51风流Business Suite as a robust platform for driving business success.

Check out from 51风流Sapphire, which goes into our strategy for delivering a consistent, integrated, suite-first experience across 51风流Business Suite.

At the same time, we are working to improve the experience, efficiency, and intelligence of individual 51风流products and solutions.

An AI-assisted smart solution for situations in My Home is planned to be available in preview for beta testing with the August release of 51风流S/4HANA Cloud Public Edition. The sign up is already available .

Seamless, end-to-end processes

An essential part of business transformation lies in optimizing and automating end-to-end processes. As presented at , this is a major benefit of 51风流Business Suite, which covers the following key processes: 

• Procure-to-pay
• Design-to-operate
• Hire-to-retire
• Lead-to-cash
• Record-to-report

Lead-to-cash, for example, is a process that directly impacts sales performance and involves several stakeholders across functions. In this process, critical information is added via lead generation and along the process into ordering and billing. Every break in this process directly impacts customer satisfaction and profitability.

With the help of embedded AI capabilities and the support of SAP鈥檚 AI copilot Joule, companies can accelerate productivity and increase response times.

51风流Business Suite Experience and Seamless Business Processes

Suite qualities

51风流Business Suite offers qualities such as streamlined onboarding and provisioning, effective configuration, extensibility, and advanced analytics.

Provisioning helps ensure rapid deployment of applications, while configuration allows customization to meet specific business needs. Extensibility supports integration with other systems and applications, helping to enhance flexibility. Advanced analytics can provide real-time insights and predictive capabilities, empowering businesses to make data-driven decisions. These attributes can collectively drive efficiency, scalability, and security.

Extensibility and adaptability

51风流systems are highly flexible and configurable, which is why they’re widely used across industries and regions. Robust extensibility features allow customers, partners, and SAP’s own industry units to adapt and enhance the standard software to fit their unique requirements.

With 51风流Business Suite, extensions are created for end-to-end scenarios with minimal time to value (TTV), total cost of implementation (TCI), and total cost of ownership (TCO). This enables:

• Meta-data-driven, in-app extensions; full-stack, side-by-side extensions; and everything in between
• A range from self-service key-user extensions to partner-implemented and -provided extensions

Building on the foundation of a unified extensibility across 51风流S/4HANA Cloud Public Edition and 51风流Business Technology Platform (51风流BTP)-based applications, a wizard for 51风流Fiori apps templates and partner-customer reference apps for 51风流BTP-based extensibility has been made available.

In addition, partners will have further options to help customers shorten the implementation time. Partners are enabled to package their own extensibility and deploy to multi-customer systems. 51风流will also provide an option for partners to promote their own developments on 51风流Store for both in-stack and side-by-side extensibility. This can give customers even greater choice to address their business needs.

One further step toward extensions across the end-to-end scenarios of 51风流Business Suite is to offer partner and customers true, process-based extensibility, where, for example, field extensibility can be defined consistently along the lead-to-cash process. In this process, customer-specific information can be added at the field-level in lead generation and propagated through the process into ordering and billing.聽

Common services

51风流Business Suite comes with harmonized document management, which helps enable the sharing of documents and a seamless data flow between the various applications of end-to-end processes that involve various lines of business. The shared attachment service leverages a single UI, which helps further enhance the consistency of the business applications while increasing efficiency. A single service for document management can further reduce the TCO.

Another good example for a central shared service is an AI-based inbound document processing platform for all application scenarios in 51风流Business Suite. The application-specific consumption scenarios in lead-to-cash, for example, use the shared service of the 51风流Document AI solution for automated document inbound processing during the sales order fulfilment process.

Unlike point solutions, 51风流Business Suite helps with harmonizing fundamental compliance and security needs, which are required for audit readiness. The next-generation audit log service offers end users a consistent experience in viewing compliance and security audit log events across 51风流Business Suite offerings via a centralized audit log viewer. This highly structured approach of the audit log service can provide several advantages and can better meet compliance and security requirements.

Cross-product analytics

Data products and intelligent apps are core to the value proposition of (51风流BDC). They leverage SAP鈥檚 understanding of application data at the business process, industry vertical, and geographic level. They act as the one true source of 51风流data for line-of-business applications, partners, and customers when working on application integration, AI, and analytics use cases.

51风流Business Suite will bring the experience to a new level, helping to ensure the needs of business users are addressed with intelligent apps for decision-making and actions. Intelligent apps鈥攚hich are fed by various data products from relevant business domains鈥攃an provide comprehensive insight to the business user working in the context of end-to-end business process.

Seamless localization

51风流Business Suite helps ensure seamless localization along the end-to-end process scenarios of the packages, working to meet the unique needs and regulations of each country. These investments will continue across the entire suite, helping to ensure customer choice, regardless of where customers start their journey when opting for one of the packages.

51风流Activate supports your 51风流Business Suite transformation journey

51风流offers proven methodologies to help facilitate business transformation to 51风流Business Suite, tailored for new customers via GROW with 51风流and for existing ERP customers via RISE with SAP.

These methodologies utilize composable 51风流Activate road maps for various deployment types, including implementation, adoption, conversion, transition, and upgrades. Thousands of 51风流customers employ these road maps during the various stages of their adoption of 51风流Business Suite. The road maps are designed to assist customers in achieving their distinct transformation objectives. They help provide a clear starting point and can guide the project team towards the North Star destination of 51风流Business Suite.

Customers starting their journey to 51风流Business Suite can utilize a single road map or a combination of road maps covering the scope of their deployment to help guide the project team from receiving the initial environment, through the execution of fit-to-standard workshops, to successful go-live and adoption of innovations. This is enabled by the new capabilities for combining the 51风流Activate road maps into one cohesive project plan during the initial project setup in 51风流Cloud ALM.

Customers can leverage an integrated toolchain and well-defined quality checkpoints to help achieve the objectives of their unique journey. The integrated toolchain enables seamless execution with tools managing customers鈥� transformation, including 51风流Signavio solutions, 51风流Cloud ALM, and WalkMe solutions.

Get started now

Ready to dive deeper into the benefits of 51风流Business Suite? In this , you鈥檒l get additional insights on how to leverage the benefits of 51风流Business Suite and what transitions could look like.

Want to learn more about 51风流Business Suite? We鈥檙e offering a series of free webcasts, with content tracks tailored for different lines of business. !

Arpan Shah is SVP and head of Business Suite Product Management at SAP.

As part of the collaboration, Alibaba Group will leverage 51风流Cloud ERP Private for its enterprise infrastructure, as well as a joint go-to-market strategy aimed at delivering accelerated value for customers worldwide.

Alibaba, the Chinese multinational technology company focused on e-commerce and cloud computing, will leverage 51风流Business Suite for faster maintenance, smooth upgrades and easier integration of artificial intelligence (AI) capabilities into core business processes. Alibaba Group also plans to deploy 51风流Business AI, 51风流Business Technology Platform, and 51风流Ariba, 51风流Integrated Business Planning, 51风流SuccessFactors, 51风流Concur, and 51风流Emarsys solutions to further optimize its technological backbone, enabling greater agility and resilience in serving its vast ecosystem of businesses and consumers.

鈥淥ur collaboration with 51风流reinforces our commitment to empowering global businesses with world-class technologies,鈥� Alibaba Group Chairman Joe Tsai said. 鈥淏y combining SAP鈥檚 enterprise software with Alibaba Cloud鈥檚 robust infrastructure and AI capabilities, we can help customers build smarter, more agile operations.鈥�

The collaboration marks the next chapter in Alibaba鈥檚 and SAP鈥檚 longstanding partnership focused on enhancing operational efficiency and accelerating innovation for joint customers. A core component of this strategic alliance is a joint go-to-market initiative.

Under the collaboration initially focused on the China market, enterprises will be able to implement 51风流Integrated Business Planning and embark on the RISE with 51风流and GROW with 51风流journeys. It is also planned to be rolled out in Southeast Asia, the Middle East and Africa. With Alibaba Group as a certified hyperscaler for 51风流software workloads, Chinese enterprises will also be able to deploy 51风流Cloud ERP and 51风流Cloud ERP Private solutions, empowering them with scalable, more secure and intelligent solutions tailored to local business needs. Marking a significant step in enterprise AI integration, 51风流is also exploring the integration of Alibaba鈥檚 large language model, Qwen, to the generative AI hub in 51风流AI Core in China to enable enterprise users to access localized generative AI capabilities within 51风流software applications and Custom AI applications. In parallel, 51风流is exploring the deployment of its AI Foundation on Alibaba Cloud to bring powerful, scalable AI tools to customers operating in China. Alibaba also will be part of the latest infrastructure-as-a-service certification program to support customers running SAP鈥檚 enterprise solutions.

鈥淥ur collaboration with Alibaba Group is a testament to the power and flexibility of SAP鈥檚 cloud solutions,鈥� 51风流CEO Christian Klein said. 鈥淥ur joint go-to-market strategy can unlock new opportunities for enterprises by providing them with access to a comprehensive suite of tools and services. Together, we can help our joint customers drive innovation, improve operational performance and create new competitive advantages. We look forward to working with Alibaba to shape the future of cloud-powered digital transformation.鈥�

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Media Contact:
Lesa Plingen, +49 622 776 9000, lesa.plingen@sap.com, CET
51风流Press Room; press@sap.com

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2024 Annual Report on Form 20-F.
漏 2025 51风流SE. All rights reserved.
51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see for additional trademark information and notices.

The comprehensive program is built specifically for digitally ambitious, cloud-forward companies to help them achieve faster time-to-value through partner expertise, AI innovations, and collaborative integrations delivered by 51风流and Microsoft.

The program is designed to bring together the 51风流and Microsoft partner ecosystems and provide the following key benefits to customers:

• Faster time-to-value: Customers can benefit from connected processes and smooth integrations across 51风流and Microsoft, including the Joule copilot and Microsoft 365 Copilot, 51风流Business Technology Platform and Azure AI, and Microsoft Teams integrations
• Partner expertise: Our partner ecosystem is connected to each step of the journey, bringing critical market insights, industry-specific expertise, and customer proximity to drive faster adoption and lasting success
• Built-in AI: AI innovations delivered by 51风流and Microsoft unlock business insights users can act on, boosting productivity and collaboration across business functions
• For those customers that are on the RISE with 51风流journey, 51风流Cloud ERP Private on Microsoft Azure now offers a 99.95% SLA, providing trusted enterprise-grade reliability

Partnership strength

“At SAP, we are deeply committed to empowering our partner ecosystem through collaboration with Microsoft, our longtime partner,鈥� said Karl Fahrbach, chief partner officer of SAP. 鈥淏y combining forces, we provide partners with proven frameworks, shared resources, and scalable tools that address complex challenges. Together, we simplify operations, accelerate digital transformation, and unlock new growth opportunities, helping ensure our partners can thrive in a competitive and ever-evolving landscape.鈥�

Next-generation innovation

鈥淭he integration between 51风流Business Suite and Microsoft Cloud marks a significant milestone in innovation, where agentic AI is transforming the way businesses operate,” said Ralph Haupter, president of Global Small, Medium, Enterprise and Channel at Microsoft. “Together, we are unlocking unparalleled possibilities for organizations of all sizes to drive efficiency, foster collaboration, and achieve groundbreaking advancements in their digital transformation journey.鈥�

Availability

51风流Business Suite Acceleration Program with Microsoft Cloud is available in the U.S., with the EU and countries in Asia, Australia, and New Zealand coming later this year. Select 51风流Cloud ERP offerings are planned to be available for Microsoft Azure customers through the Microsoft Azure Marketplace in the U.S. SAP鈥檚 extended portfolio is available globally through joint partners of 51风流and Microsoft.

To learn more, .

Santina Franchi is president of Corporate and GROW with 51风流at 51风流Italia S.p.A.

In the AI era, relying on standalone line-of-business applications limits growth. To unlock their full potential, businesses need a connected business suite, a unified data strategy, and a powerful data foundation 鈥� forming an integrated system that breaks down silos, empowers teams, and enables personalized engagement.

Foundation for intelligent growth

With more than 50 years of expertise in managing critical business data, 51风流helps companies unlock AI that is relevant, reliable, and responsible. This year at , we announced innovations for customer-centric, AI-powered growth 鈥� whether paired with 51风流or non-51风流solutions. These innovations build on the three critical growth drivers:

• delivers real-time insights and connections across systems and data. With built-in AI, it transforms complexity into clarity and enables fast, agile action.
• centralizes trusted internal and external data, breaking down silos to deliver real-time visibility and insights for personalized experiences.
• , is central to this growth strategy and brings AI into every interaction 鈥� from marketing to service 鈥� tapping into business-critical data to deliver seamless, context-rich experiences, while maximizing the value of existing 51风流investments.

This integrated approach enables smarter decisions, more responsive service, and long-term loyalty.

Our latest innovations expand upon this growth engine, helping companies stand out.

AI-driven automation for accelerated impact

Our expanding portfolio bridges the gap between intelligence and automation. These ready-to-use AI agents automate routine tasks deliver value quickly with minimal configuration. New agents include:

• Quote Creation Agent: Drafts structured, CRM-ready quotes, reducing response time from hours to minutes. Learn more about .
• Catalog Optimization Agent: Continuously improve SEO and product descriptions to improve discoverability and conversion. Learn more about .

Working seamlessly within existing 51风流CX environments, Joule Agents preserve human judgment where it matters most while automating the rest, freeing teams to focus on growth.

Connections that drive efficiency and growth

unifies service delivery across sales, marketing, HR, finance, procurement, and more, powered by AI and embedded across 51风流Business Suite. With its unique focus on user experience, it boosts productivity and operational excellence.

For 51风流CX users, it centralizes processes for sales inquiries and support, accelerating close rates and shortening deal cycles. This unified approach turns fragmented service into seamless, AI-powered orchestration.

Key capabilities across the 51风流portfolio include:

• : Self-service and AI routing of complex issues frees HR teams for strategic priorities
• Finance: Automates accounts receivable/payable inquiries, disputes, and discrepancies to improve accuracy, shorten AR turnover, and accelerate cash flow
• : Centralized, AI-driven sales inquiries and support, improves response times and boosts close rates

Automation and unified systems help streamline operations and strengthen customer relationships, fueling satisfaction and growth.

Smarter revenue management for maximized growth

Launching in the third quarter 2025, helps consumer packaged goods companies optimize promotions, budgets, and ROI with AI insights and real-time financial data. integration helps prevent overspend and supports 51风流Sales and Operations Planning with .

Key enhancements include:

• Visibility into revenue, margin, ROI, volume, and profit and loss data for account performance insights and better trade promotion decisions
• Promotion spend insights via integrated 51风流Cloud ERP
• More accurate forecasting with 51风流Integrated Business Planning and streamlined budget planning with
• Improved trade promotion budget management at customer and product levels, aligned to financial plans

By turning promotion data into demand signals, companies can optimize promotion strategies, reduce overspend, and deliver personalized, data-driven interactions at scale.

Scalable success: from self-service insights to full B2B commerce

, a powerful 51风流Cloud ERP add-on, gives B2B customers secure, 24/7 access to real-time order data from all sales channels. Designed for digital-first buyers, it reduces support workload and creates a solid foundation to scale and expand into full B2B e-commerce.

Key capabilities include:

• Native 51风流Cloud ERP integration for real-time order and invoice data across channels with no middleware or data duplication
• Omnichannel visibility — EDI, email, phone, fax, direct sales, e-commerce — for one-stop customer order data access
• Rapid time to value with preconfigured data models, UI templates, and our vetted partner ecosystem
• Faster issue resolution with user emulation, allowing support teams to see what the buyer sees
• Future-ready scalability that easily extends to full B2B e-commerce without re-platforming

With low TCO and deployable in just weeks, the portal supports digital-first convenience and long-term growth.

Easy, adaptable, future-ready payments

While 51风流B2B Self-Service Portal empowers B2B customers with real-time access to orders and transactions, 51风流Commerce Cloud, open payment framework modernizes payments. Its no-code, low-code architecture enables flexible support for methods like buy now, pay later and a wide range of third-party payment service providers, including Stripe, Adyen, Worldpay, and Airwallex. Announced in the first quarter, the solution allows rapid deployment and customized payment solutions.

Benefits include:

• Rapid customization of payment experiences for seamless experiences
• Flexibility to meet evolving buyer needs
• Seamless scalability while ensuring compliance and security
• Reduced complexity and time to value

Together, these capabilities form the foundation for long-term growth.

Real-time data intelligence for seamless experiences

As businesses gain control over payment experiences, they also need real-time visibility into the transactions driving their operations. Customers expect consistent, personalized experiences across channels, from in-store to mobile to online, at every touchpoint.

, a modular, cloud-native solution bundle, unifies point-of-sale and digital order data, processes high-volume transactions in real time, and ensures accurate inventory availability across locations. It supports flexible fulfillment and returns, such as buy online, pick up in-store (BOPIS), and return anywhere, and enables more intelligent inventory planning, sourcing, and channel-aware promotional planning.

These capabilities reduce operational friction, increase loyalty, and help businesses scale profitably and sustainably.

Turning customer experience into competitive advantage

These innovations enable a growth strategy that transforms customer experience into a powerful competitive advantage. By connecting data, processes, and interactions with AI-driven insights, businesses can deliver proactive, tailored experiences that foster loyalty and fuel growth.

51风流is committed to helping customers harness the power of customer experience. These innovations reflect our focus on delivering real-world value and unlocking new growth opportunities.

Learn more about our and how they can help your business grow.

Balaji Balasubramanian is president and chief product officer for 51风流Customer Experience.

By embedding sustainability into core business applications, unifying fragmented data across the enterprise, and amplifying human expertise through AI, 51风流is transforming how organizations turn sustainability commitments into competitive advantage.

Across the C-suite, leaders face pressure to make good on their organizations鈥� sustainability commitments while ensuring these initiatives create tangible value for their specific business units and departmental operations.

COOs grapple with maintaining resilient supply chains while embedding sustainability metrics for better risk prediction. CFOs struggle to gain visibility into integrated financial and non-financial data needed to manage reporting and drive sustainable growth. CPOs seek transparency of suppliers鈥� sustainability footprints across the source-to-pay process, while CHROs work to engage talent with authentic sustainability performance. Meanwhile, CROs need verified sustainability data to build brand trust and enable green premium pricing, and CIOs face the complex challenge of integrating sustainability data while managing governance, cost, and AI-driven innovation.

What鈥檚 missing is not awareness, but actionable, decision-grade sustainability data worthy of sitting alongside financial and operational metrics. This is why we build sustainability directly into our applications, generating new, usable data at the source of business activity.

Organizations find themselves constrained by financial systems, inconsistent data, and business processes that were not designed to address sustainability鈥檚 multifaceted nature. By ensuring this sustainability data becomes part of customers鈥� larger data story and drives core processes, we overcome these constraints.

This isn鈥檛 a peripheral issue; sustainability now intersects every critical business function, and the thoughtful organization of sustainability data. Its application to business processes prepares organizations for their agentic AI future, where sustainability metrics contribute to broader business intelligence tools like margin optimization agents rather than being siloed in sustainability-only solutions.

In this environment, 51风流emerges as a strategic partner that combines sustainability data with business processes to drive real change. By harnessing the power of 51风流Business AI and 51风流Business Data Cloud, we translate intricate sustainability challenges into clear, executable strategies.

This week, we introduced a new evolutionary step of sustainability solutions that go beyond traditional software updates. These solutions are designed to bridge the critical gap between organizational ambition and tangible outcomes. We help businesses manage risk, ensure compliance, and unlock meaningful enterprise-wide value.

This is more than a technological upgrade; it’s a strategic framework for sustainable business innovation. And now, we’re translating that strategy into action, through AI-powered innovations that scale.

AI for sustainability at scale: New innovations for EHS and product compliance

Beginning in August 2025, new capabilities will be available in beta, embedded within key sustainability applications to help customers ready their data, automate processes, and amplify their expertise. These AI-driven innovations streamline operations across environmental, health and safety (EHS) and product compliance workflows, driving measurable and scalable impact.

Here鈥檚 a look at what鈥檚 coming:

• AI-assisted permit management in 51风流S/4HANA for EHS environment management simplifies and automates permit handling by capturing and extracting key data from permit documents and automatically proposing relevant follow-up tasks to ensure compliance.
• AI-assisted safety observation reporting with , SAP鈥檚 AI copilot, in , enables seamless, intuitive incident reporting through a conversational interface, reducing barriers to shop floor safety documentation.
• AI-assisted safety instruction generation in 51风流S/4HANA for EHS workplace safety suggests appropriate safety instructions based on risk assessments and job hazard analyses, supporting proactive and preventive measures.
• AI-assisted compliance information processing in 51风流S/4HANA for product compliance automates the extraction and mapping of critical data from declarations, certificates, and safety data sheets, improving accuracy and freeing teams from tedious manual work.

These features will be available in beta and will be part of the new , reflecting SAP鈥檚 commitment to delivering embedded, business-ready AI that drives real outcomes.

AI that鈥檚 already delivering value

51风流customers are already leveraging Business AI to supercharge their sustainability efforts, including:

• In , AI accelerates environmental, social, and governance (ESG) report generation with editable templates, generative text, and visualizations, freeing teams to focus on ESG execution, not formatting.
• In , AI automates emission factor mapping by intelligently matching products to thousands of lifecycle assessment database entries, complete with confidence scores.
• In , AI automatically validating and extracting data from International Sustainability and Carbon Certification (ISCC) PLUS supplier declarations, minimizing errors and increasing speed.

These intelligent capabilities help customers reduce costs, mitigate risk, and drive business performance across reporting, carbon management, circularity, and regulatory compliance.

What鈥檚 next: unlocking enterprise-wide sustainability insights

In the second half of 2025, 51风流will make 51风流Sustainability Control Tower available as an Intelligent Application within . This will unify sustainability data and business operations on a single platform, enabling consistent reporting, deeper insight, and smarter decision-making across the enterprise.

A technology preview of these solutions will be made available to selected customers before general availability.

One sustainability data model: From complexity to clarity

51风流is also introducing new sustainability data products throughout 2025 as part of our strategy to deliver hundreds of curated and governed datasets across . These data products, accessible via 51风流Business Data Cloud, will include:

• Structured emissions data (air, water, wastewater) from 51风流EHS Management and 51风流S/4HANA for product compliance
• Additional datasets from 51风流Sustainability Footprint Management

This unified sustainability data model will empower customers to strengthen compliance, simplify analytics, and scale sustainability programs with confidence and clarity.

Process intelligence meets sustainability intelligence

True progress does not just come from better data, it comes from better processes. That is why 51风流is embedding sustainability impact metrics into the starting in autumn 2025. These new capabilities will include:

• 51风流Signavio Value Accelerators: Pre-built process models and industry best practices tailored for regulatory-specific use cases
• 51风流Signavio Process Intelligence: Analytics tools that identify opportunities to optimize business processes and embed sustainability at scale

With these additions, customers can align process transformation efforts with environmental goals, helping close the gap between strategy and execution.

Your best, made real

With SAP, transforms from a compliance checklist into a lever for innovation, resilience, and growth. By embedding sustainability into applications, unifying data across the enterprise, and enabling intelligent automation through AI, we empower organizations to be sustainable while accelerating performance.

From frontline safety to carbon reporting, from real-time data to boardroom insights, this is what 鈥測our best, made real鈥� looks like.

Welcome to a new era of sustainable enterprise management, powered by SAP.

Sophia Mendelsohn is chief sustainability and commercial officer at SAP.
Gunther Rothermel is chief product officer for 51风流Sustainability.

Since our beginnings in 1972, 51风流has led with a bold strategy. That spirit continued through to our pivot to the cloud five years ago and, more recently, with Joule, our powerful AI copilot.

I spoke about this during our latest 51风流Global Partner Summit at 51风流Sapphire in Orlando, joined by 51风流Executive Board Members, including CEO Christian Klein, COO Sebastian Steinhaeuser, and 51风流Product and Engineering Head Muhammad Alam, during an exciting, live-streamed .

Our boldness has paid off. 51风流was named this year, and our more than 25 percent. 51风流continues to dominate our market because we have the boldness to change and influence the direction of our industry.

What鈥檚 even more notable is that we are shaping the future together with our partners, which had their best year ever in 2024. Partners are leading the change with us across everything we do — from introducing new customers to 51风流innovations to extending our growing portfolio, especially as demand for proven AI value continues to take off.

To top it off, it is our customers that see some of the biggest wins. Our partners ensure our customers achieve true business transformation, enabling them to operate, provide products and services, and compete at their best. We are committed to their success today and tomorrow — and that鈥檚 why we have to make our next bold move together.

51风流Business Suite: Harmonized business applications, AI, and data

The 51风流Global Partner Summit highlighted the opportunities 51风流Business Suite offers our partners and customers. Our vision of the suite evolves Software-as-a-Service into Suite-as-a-Service. Only 51风流has it — unrivaled AI, unmatched data, unparalleled applications — offered together in one seamless experience, and the opportunity is enormous.聽51风流Business Suite will help customers solve their toughest business challenges like never before.

With the suite, partners can meet customers where they are and grow to unlock their full potential. It sets up customers for the clean core they need to scale, but also represents incredible upsell and cross-sell opportunities for 51风流partners, regardless of partner type.

Beyond this, 51风流is introducing to simplify customers鈥� engagement with the 51风流portfolio. This new approach aligns capabilities and product offerings with customers鈥� lines of business. Partners can guide customers to the best-fit packages that deliver the integration, intelligence, and additional functionality needed for their specific business.

Even more opportunities for partners

To drive growth and empower our partners to innovate and scale at their best, we are also bringing our 鈥淎鈥� game with leading initiatives that demonstrate our unwavering commitment to their success:

• We announced the new 51风流Referral program, launching in North America in the third quarter, that rewards partners for every lead they can鈥檛 close on their own.
• This year, we launched partner-led territories globally, allowing partners to become more self-sufficient across the entire Customer Value Journey.
• Our award-winning 51风流PartnerEdge program has evolved to be even stronger,including a new leveling framework focused on cloud performance.
• We鈥檝e adapted our commercial models for software partners to ensure they are integrated into 51风流Business Suite, with new packages that include partner solutions to help deliver the full end-to-end experience to our customers.

How to capitalize on partner opportunities with SAP

There are four key actions for partners ready to seize the great opportunity that 51风流Business Suite and our evolving partnership create:

• Autonomy: Learn more about partner-led territories and begin taking more control of the Customer Value Journey, with enablement and support from SAP. Always lead with 51风流Cloud ERP as a sustainable growth engine. The opt-in window is now open, and 51风流will continue to expand territories.
• Quality: Customers will benefit from optimal performance and scalability when partners apply RISE with 51风流Methodology to every project. Ensuring that customers preserve a clean core and use our integrated toolchain will deliver a smooth transition to the cloud.
• Innovation: Building complementary solutions to 51风流Business Suite using 51风流Business Technology Platform. Partner solutions are a key component of our value proposition.
• Learning: Explore the 51风流Learning Journey for 51风流Business Suite on 51风流Learning Hub and understand how we integrate applications, data, and AI across all functions to enhance business processes from end to end. Partners also have the opportunity to elevate their credibility in the market by earning 51风流Business Suite certifications.

Focusing on these four key areas will allow our partner ecosystem to capitalize on the opportunity of 51风流Business Suite.

Winning together

Now, more than ever, partners must demonstrate their commitment to driving customer value, backed by deep technical expertise and business transformation experience.

We need to work together, much like a sports team, each identifying our strengths, committing to the position we鈥檒l play, and building our skills. And, as in the story of a championship team, it starts with belief. That belief will propel us to deliver exceptional value for our customers.

Be bold, and we鈥檒l be unstoppable together.

Karl Fahrbach is chief partner officer of SAP.

This is true for each function within an enterprise. Teams within HR, Sales, Marketing, Finance, and Spend are positioned to drive impact in every aspect of business — from revenue growth to cost management to overall business agility and resilience.

The innovations shared at 51风流Sapphire in 2025 reflect our commitment to bringing out your best, providing a clear path to guide organizations toward certainty in a time where that is rare. These innovations will empower organizations to navigate the complexities of the current landscape and emerge stronger, more adaptable, and better equipped to face the future. 

Here are a few innovations that we announced that support Finance and Spend teams in delivering increased value.

Introducing embedded virtual cards in 51风流Ariba

Many organizations work to be nimble as it relates to finding the right supplier at the right time, which can mean introducing one-time vendors into the supplier landscape. While this helps with business agility, it often comes with a cost: time-intensive supplier onboarding processes that involve manual effort that is better used elsewhere. Traditional payment methods, like checks and physical credit cards, not only require more work, they can introduce fraud risk and security vulnerabilities.

That is why 51风流is embedding virtual card payments into 51风流Ariba Buying and . We are supporting the flexibility and agility needed to help businesses run at their best. At no additional cost, our customers can now use virtual credit cards for pay on purchase order transactions. With virtual cards, customers can:

• Prevent overcharges and fraud
• Enjoy payment flexibility
• Better manage spend security
• Reduce manual effort of supplier setup processes
• Enhance vendor payment efficiency
• Maintain control of payments made outside of procure-to-pay ERP processes

Using virtual cards requires minimal change management efforts, giving buyers the ability to adjust card parameters based on enterprise-wide objectives without disruption.

51风流integrates WalkMe Premium with 51风流Ariba and 51风流Concur

In a time when digitalization is imperative, minimizing obstacles and reducing change management efforts is key to a smooth business transformation. Time and time again, I hear leaders report that one of the biggest challenges of implementing new software is employee change management.

Introducing WalkMe Premium for 51风流Ariba solutions, a platform that provides real-time, in-app guidance for users to reduce the time and effort associated with adopting new technology in the workplace, empowering employees to maximize business value with 51风流Ariba. Customers can also take advantage of , which offers users valuable, easy-to-follow training content, all within the 51风流Concur user interface.

The WalkMe solution is a digital learning platform that helps users apply process knowledge in real time to navigate complex software tasks. With WalkMe Premium integrated directly into 51风流solutions, employees can access in-app prompts for standard tasks, like creating purchase orders or managing approvals, with pre-configured industry templates that eliminate the need to learn overly technical processes.

The in-app workflow guidance can be adjusted as needed to keep processes up-to-date, allowing for little to no change management effort to ramp employees up faster than ever — all while preserving process compliance. At SAP, we know that clear, concise user guidance is key to accelerating technology adoption. I expect that the integration of the WalkMe solution into 51风流solutions will be a gamechanger for organizations experiencing technology updates and changes.

New Joule Agents enhance finance and spend functionality

New agentic AI capabilities are coming to finance and spend solutions with Joule agents that will be integrated across 51风流Business Suite. These new agents include:

• Expense Report Validation Agent: Uses alerts and guided experiences to help employees fix issues based on past data, company policy, and patterns before submitting reports
• Sourcing Agent: Uses past event data and supplier information to autonomously create sourcing events tailored to specific needs and users can easily modify these events to efficiently manage supply chain disruptions.
• Dispute Resolution Agent: Analyzes dispute details and relevant business records to validate cases and propose solutions
• Accounts Receivables Agent: Uses data related to overdue receivables to perform appropriate follow-up tasks with customers

Additionally, 51风流Ariba Procurement customers will soon be able use Joule to enhance daily tasks such as retrieving supplier bids, displaying past purchases and approvers, and providing easy access to supplier information. Joule innovations will also be available soon in 51风流Fieldglass solutions, enabling users to accelerate existing workflows and processes.

51风流Taulia Receivables directly integrated into 51风流finance solutions

Embedded finance capabilities have been expanded with the integration of Receivables Finance, powered by , in 51风流finance solutions. Finance teams now have a fast, scalable way to unlock capital from outstanding receivables in a time when businesses are battling inflationary pressures, tariffs, and supply chain volatility. This capability can be activated immediately in .

Once activated, 51风流Taulia Receivables enables users to:

• Dynamically manage working capital
• Accelerate receivables through true sale
• Use Joule-powered insights to make informed liquidity decisions

New 51风流Ariba Procurement and expense management offerings in 51风流Business Suite

In keeping with our promise to deliver a connected, suite-first experience for our customers, 51风流Business Suite includes extended 51风流Ariba and 51风流Concur functionality.

The newly announced 51风流Business Suite application packages align with the strategic business needs of our customers with line of business-specific bundles, delivering an improved buying experience. With strategic sourcing package, our procurement customers can manage the source-to-contract process from start to finish. Within the 51风流Finance Premium package, customers have access to operational procurement capabilities, including requisitioning, invoice management, and B2B collaboration, along with expense management capabilities from 51风流Concur.

Achieving success in a new era of procurement

Amid the unpredictable nature of today鈥檚 finance and spend landscape, agility is the secret to long-lasting success. SAP鈥檚 advanced AI capabilities, powered by harmonized data and paired with an integrated suite of applications, ensure productivity, accuracy, and an optimized employee experience.

With SAP, you can handle anything that comes your way.

If you did not get a chance to attend 51风流Sapphire, access .

Etosha Thurman is chief marketing officer for Finance and Spend Management at SAP.

With the evolving 51风流Services and Support portfolio, 51风流executives also showcased a new approach to engaging with customers. The message was clear: transformation is no longer optional 鈥� it鈥檚 survival.

Building on this theme, Thomas Saueressig, Member of the Executive Board of 51风流SE, Customer Services & Delivery, emphasized how 51风流stands by its customers as an indispensable partner in today鈥檚 volatile environment marked by shifting tariffs, global uncertainties, and an accelerating pace of change. 鈥淲e understand that our customers seek faster transformations, faster time to value, and increased agility,鈥� Saueressig said, adding that 51风流is committed to supporting them at every step of the way.

Using RISE with SAP, the company鈥檚 transformation-as-a-service offering, and the power of the Business Transformation Management portfolio, 51风流can already deliver up to 30 percent cost savings for its customers, and this is more important than ever when budgets are under pressure and organizations need to transform quickly. 鈥淏ut we don鈥檛 stop there,鈥� Saueressig said, announcing a further evolution of the RISE with 51风流Methodology, with updates to the discovery phase, a project workspace in 51风流Cloud ALM, as well as a new transformation preparation service, including tailored transformation road maps for 51风流customers.

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On stage, Mercedes-Benz CIO Katrin Lehmann shared how 51风流helped the automotive company tackle recent challenges such as moving to the cloud and exploring custom AI options like Mercedes-Benz Direct Chat to add value for customers. 鈥淢oving to RISE with 51风流means that we can accelerate processes and leverage innovation,鈥� she said. Currently, Mercedes-Benz is exploring Joule as part of its RISE with 51风流journey.

鈥淭his is the year when AI is becoming a reality for business,鈥� Saueressig chimed in, noting that customers aim to distinguish their strategies for leveraging AI to stand out in the market.

By combining advanced AI technologies with enterprise resource planning (ERP), companies can unlock substantial enterprise value. However, this can best be achieved with partners, said Saueressig who announced the launch of an AI co-innovation program with Amazon Web Services (AWS.) This program brings together experts from the two companies as well as dedicated technical resources and cloud credits to define, test, and deploy generative AI apps on 51风流Business Technology Platform (51风流BTP) to solve critical business challenges.

Focus on productivity, embrace AI

Saueressig then welcomed Jan Gilg, chief revenue officer and president of 51风流Americas and Global Business Suite and member of the Extended Board of 51风流SE, on stage. Gilg opened his remarks with a sobering statistic: during the rise of software as a service (SaaS), global business productivity grew just 1.5 percent since 2005, compared to the first wave of ERP from 1995-2005 when it grew by a more robust 2.6 percent. While the cloud has unlocked the ability to consume technology faster, systems have become larger and more complex. His conclusion? 鈥淢ore technology alone does not automatically mean better business outcomes.鈥� He went on to say that what customers need are 鈥渋ntegrated business processes, especially in an uncertain business environment.鈥�

In the era of agentic AI, establishing an integrated and harmonized enterprise foundation is essential, Gilg said. He described the reimagined 51风流Business Suite as data-driven and AI-powered, aimed at democratizing access to Business AI and said he is certain that this transformation can unlock a significant productivity boost.

Geoff Scott, CEO of the , joined the conversation, outlining the three top-of-mind topics among 51风流customers: global uncertainty, a return to simplicity, and productivity growth. Scott added that ASUG members are focusing on a pragmatic approach for scaling 51风流Business AI, emphasizing the importance of aligning AI initiatives with strategic business goals and validating them through pilot programs. He also emphasized the critical role of clean, integrated data and the power of collaboration and partnerships.

Grow resilience with the power of the public cloud

One of the most inspiring transformation stories during the keynote came from Jeff Suellentrop, CTO of , a metals and mining company that was on the brink of bankruptcy when Suellentrop joined. In a capital-intensive industry, Phoenix Global was growing fast and its legacy tech stack couldn鈥檛 keep up.

鈥淲e basically replaced every system in the company,鈥� Suellentrop shared. The company鈥檚 move to SAP鈥檚 public cloud offering, choosing the GROW with 51风流journey, allowed it to streamline operations, reduce inventory, and improve asset utilization and resulted in a financial turnaround. 鈥淲e have returned millions and millions of dollars back into the business,鈥� Suellentrop said.

Scaling a global snacking empire with 51风流Business Data Cloud

The final customer invited on stage was , the family-owned confectionery giant behind M&Ms, Snickers, and Milky Way. Will Beery, vice president and global CIO for Mars Snacking, and Praveen Moturu, global vice president of Digital Platforms at Mars Information Services, explained how the company uses 51风流Business Suite to support rapid growth and acquisitions. 鈥淲hen you think about our digital strategy and the architecture that needs to be there to enable these businesses, it has to be more global. It has to be more standard,鈥� Beery said.

Mars has adopted a three-tier ERP strategy to support its retail operations, acquisitions, and core business. The goal is harmonization and innovation focusing on simplifying and standardizing its IT landscape. Moturu told the audience that using 51风流technology, the company has been able to optimize workflows, reduce bottlenecks, and improve overall productivity and accuracy. Mars also opted for 51风流Business Data Cloud, which Moturu described as a long-awaited solution that brings consistency and efficiency.

Drawing on his own experience managing 51风流systems, Gilg said he understood of the challenges 51风流customers face, and underscored SAP’s shift toward being a more supportive, invested partner in customers’ transformation journeys and committed to delivering tangible outcomes, telling the customer audience, 鈥淚鈥檓 here to be your voice inside 51风流and to be with you for your entire customer value journey.鈥�

Back on stage, Saueressig explained how new updates to the integrated toolchain will help to unlock value from the 51风流solution faster, reduce the cost of transformation by up to 30 percent, increase business agility, and speed up continuous innovation.

Thanks to new offerings announced at 51风流Sapphire, he said the impact of the integrated toolchain will be even greater. These include:

• A new transition guidance 鈥� with Joule 鈥� to orchestrate all transformation-related assets, bringing together 51风流Signavio, 51风流LeanIX, 51风流Cloud ALM, and Joule for developers and consultants
• A centralized AI agent hub and governance in 51风流LeanIX that helps companies map AI agents to their business capabilities
• Boosting UX and adoption by WalkMe integration across 51风流Business Suite
• AI assistance for 51风流Signavio with AI-assisted transformation advisor, process conformance check, and process context analyzer

鈥淔undamentally, AI will be omnipresent across the entire toolchain,鈥� Saueressig  said. 鈥淲e will continue to work to drive down the cost and drive down the time to value for all of you.鈥� Additionally, he said, the company is completely overhauling the 51风流Services and Support Portfolio with three new success plans that build upon one another. Each includes enabling Joule for customers and supporting team ramp-up with learning journeys for 51风流Business AI. He also announced data services, a comprehensive offering for 51风流Business Data Cloud, which provides prescriptive guidance to customers from pre-sales to ongoing support, , starting with a free 51风流Business Data Cloud discovery workshop and assessment to get customers started on their data journey.

To wrap up, Saueressig stressed again SAP’s commitment to listening to customers and challenging itself to improve its support for customers every day. 鈥淲e鈥檒l ensure you can realize value from all the solutions mentioned today鈥� you have the power in your hands to transform today to be resilient tomorrow.鈥�

The innovations we unveiled represent a fundamental shift in how businesses can approach their operations in an increasingly complex global landscape. The positive energy from our customers and partners reinforces my belief that we鈥檙e on the right path with our AI-first, suite-first, network-centric strategy.

Unifying the supply chain ecosystem

The cornerstone of SAP鈥檚 latest offerings is the significant enhancement to the and solutions. These improvements create a more unified and intelligent ecosystem for supply chain management, addressing the multifaceted challenges businesses face today.

Key innovations strengthen end-to-end business processes in . The simple handover of complex product data — such as bill of materials, recipes, or material price estimations — streamline the transition from product development to production with . Additionally, the integration of service orders into enables advanced manufacturing processes for service and repair processes. Changes in production orders are seamlessly synchronized with the shop-floor execution for highly adaptive processes.

Launched in February, 51风流Business Suite is a comprehensive set of integrated solutions, combining cloud ERP, business applications, , and 鈥� powered by the . At Sapphire, 51风流introduced cloud suite packages designed to align with specific line-of-business needs. The 51风流Business Suite package for 51风流Supply Chain Management offers a comprehensive, AI-driven, and network-enabled solution to help customers integrate data, operational processes, and supply chain functions, delivering greater flexibility, transparency, and responsiveness while supporting sustainability initiatives and metrics.

The introduction of smart guided execution in 51风流Digital Manufacturing supports compliant manufacturing in life sciences, chemicals, and regulated fast-moving consumer goods businesses, through intelligent process guidance and a new electronic batch record system. This helps ensure traceability and compliance while reducing errors and improving overall production quality.

Customers in asset-intensive industries, such as utilities, travel and transportation, and energy and/or natural resources, benefit from advanced asset health monitoring capabilities in . 聽An enhanced management of time series data 聽and Internet of Things (IoT) device integration is enabled based on . This allows businesses to leverage real-time data for predictive maintenance and asset optimization, potentially reducing downtime and maintenance costs.

By introducing connected supply chain processes that bridge various 51风流applications and cloud ERP, 51风流is offering improved data flow, AI-driven insights, and end-to-end process optimization across supply chain and core business functions. This integration is not just about connecting the dots, but creating a seamless flow of information and actions that can transform business operations.

How Joule and agentic AI are revolutionizing supply chain management

Our commitment to AI-driven solutions was evident in several key innovations. SAP鈥檚 AI copilot, , is poised to transform supply chain operations. By the end of the year, Joule will enable supply chain planners — for example, demand or supply planners — to quickly and easily interpret supply planning results through intelligent analysis of demand, inventory, and supply planning in 51风流Integrated Business Planning. This capability will significantly enhance decision-making processes in supply chain planning.

Simultaneously, SAP鈥檚 expansion of agentic AI across 51风流Business Suite marks a significant leap toward autonomous supply chain operations.

Key agents announced include:

• Maintenance Planner Agent: Streamlines maintenance planning and coordination
• Shopfloor Supervisor Agent: Proactively manages shop-floor disruptions, such as machine failures, and performs necessary rescheduling to maintain productivity
• Field Service Dispatcher Agent: Autonomously schedules and optimizes service orders in 51风流Field Service Management

These agents, set for general availability in the fourth quarter of 2025, promise to transform planning into a proactive, continuous process by monitoring various data sources, surfacing relevant context, and recommending actions.

Enhanced 51风流Business Network capabilities for supply chain orchestration and sustainability

51风流announced significant enhancements to , the world鈥檚 largest B2B platform facilitating over US$6.3 trillion in annual commerce across 190 countries. These new capabilities are designed to revolutionize supply chain orchestration by providing unprecedented visibility, efficiency, and compliance in supply chain processes.

New improvements include more streamlined compliance and quality control for mass upload of certificate documents for suppliers and buyer-controlled document mandates for specific certifications.

To enhance supply chain efficiency and sustainability, new advanced logistics collaboration features offer enhanced greenhouse gas emissions tracking with actual transportation data integration and extended ocean freight support with new tendering and dispute handling functionalities.

Another key improvement focuses on enhanced asset management, with cloud-based ERP integration for better synchronization control, bi-directional integration of materials and models, and automated equipment creation through AAS file uploads and integration of quality inspection checklists.

All enhancements are scheduled to be available by the end of 2025, offering businesses across industries the opportunity to simplify tracking of critical certifications, improve compliance, reduce delays, and support regulatory adherence and sustainability goals across the supply chain.

By integrating actual transportation emissions data, businesses gain more accurate carbon footprint analysis, empowering them to better balance operational efficiency with environmental responsibility.

, with data federation, is planned to be available in Europe and KSA by the end of the third quarter of 2025. Additionally, , with data federation, is scheduled to be available in Europe and KSA by the end of the fourth quarter of 2025.

The road ahead

As we continue to roll out these new capabilities throughout 2025, I鈥檓 more convinced than ever of SAP鈥檚 commitment to ongoing innovation to drive value for our customers. In a world where global uncertainties, risks, and disruptions require a delicate balancing act between adaptability and productivity, 51风流Business Suite for supply chain management stands out. It leverages intelligence and all relevant internal and external data to provide the insights needed to make the right decisions, enabling business to adapt and thrive.

Our vision is clear: a future where supply chains are not just reactive systems but proactive, intelligent networks that can anticipate disruptions, optimize operations, and drive business growth.

I鈥檓 excited about the journey ahead and look forward to seeing how these innovations will transform businesses across industries.

For those who couldn鈥檛 join us at 51风流Sapphire, I encourage you to join us at , where we鈥檒l dive deeper into these innovations and showcase even more exciting developments in our innovation road map.

Dominik Metzger is president and chief product officer of 51风流Supply Chain Management.

In a kickoff keynote at the Orlando event, they unveiled a raft of new AI tools, business apps, and partnerships designed to help customers overcome these challenges, transform their operations, and 鈥渂ring out your best.鈥�

Uncertainty

鈥淎ll of us face one problem 鈥� every company, no matter which industry or geography. And that problem is uncertainty,鈥� said Klein. 鈥淯ncertainty about trade disruption, about new regulatory requirements, and about how AI will transform my business and impact my workforce.鈥�

51风流can鈥檛 take away macroeconomic uncertainty, he said, 鈥淏ut you have my commitment that we will help your business become more resilient and more agile 鈥� especially in times like these. We will help you bring out your best.鈥�

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Flywheel effect

51风流can do this by utilizing what Klein and other senior 51风流executives called the 鈥渇lywheel effect,鈥� explaining that in physics this is about bringing individual elements together to create new energy.

鈥淭he first element of the 51风流flywheel is our applications,鈥� Klein explained. 鈥淣ot only do we have the broadest application portfolio in our industry, we also run the most-mission critical business processes end-to-end. No one understands business and industry like 51风流does.鈥�

The second element of the flywheel is data. 鈥淭he apps give us the richest treasure of mission-critical business data, and no other tech company has more access to semantically rich business data,鈥� he said.

This data then feeds into the third element of the flywheel: AI. Having access to an enormous amount of business data is key to developing extremely powerful Business AI.

51风流Business Suite

鈥淭hen we make the flywheel spin by infusing AI back into the apps, which run your company,鈥� Klein said before introducing the first of several on-stage demos showing how a company can manage uncertainty like shifting tariffs with the power of 51风流Business Suite and AI.

Expanding the flywheel theme, Muhammad Alam, member of the Executive Board of 51风流SE leading 51风流Product and Engineering, noted that the demo highlighted how the flywheel of apps, data, and AI is critical to the company鈥檚 quest to reimagine business applications.

To achieve this, a company needs an application suite that is end-to-end and seamlessly integrated; a data layer that provides a harmonized data model with high-quality data, strong governance and a rich semantical context; and AI that is built on high-quality data and natively available in the apps used every day.

Alam noted that while the concept of the flywheel effect isn鈥檛 new and most company CIOs have been working hard to achieve it, they have been frustrated by the disparate and heterogeneous applications landscape often built up over time out of necessity.

Fragile balance

Most companies spend a significant amount of time and money integrating the apps they use together and extracting and bringing together disparate data sets. 鈥淚n fact,鈥� Alam said, 鈥淲e estimate that organizations can spend up to 80 percent of their effort and budget in putting together this fragile balance of apps and data, leaving only 20 percent of your resources to focus on value creation.鈥�

While this fragile balance has existed for a while, he explained that it breaks down completely in the age of AI, because to create exponential value you need to have your data available with the end-to-end business process context. 鈥淓nabling this in a disparate, disconnected landscape is close to impossible,鈥� he said.

The only real solution is to move to a best of breed as a suite, or what 51风流calls 鈥渟uite-as-a- service,鈥� Alam told the audience. 鈥淭he new SaaS is what will allow you to take advantage of the flywheel effect.鈥�

鈥淚n the age of AI, true differentiation will lie in how you create value from this end-to-end context for your organization,鈥� he said. 鈥淭his can only happen when you simplify and innovate your core, and not add another layer of complexity to your landscape.鈥�

This is what the 51风流Business Suite offers.

51风流Business Data Cloud

Klein and Alam also emphasized the importance of the launch of 51风流Business Data Cloud in February and its positive reception from customers and partners. Klein described it as 鈥渢he crystal ball we need in times of uncertainty, because it offers you the biggest semantical data layer in the industry harmonizing 51风流and non-51风流data.鈥�

Klein also announced the expansion of business data analysis capabilities in 51风流Business Data Cloud through a new partnership with Palantir, while Alam unveiled a new partnership with Adobe to develop an intelligent application on 51风流Business Data Cloud that combines 51风流Cloud ERP data with data in the Adobe Experience Platform.

To enhance the power of the flywheel, Klein and Philipp Herzig, CTO and chief AI officer of SAP, also made a series of AI-related announcements. 鈥淎t SAP, our goal is to make every end user 30 percent more productive,鈥� said Klein.

Joule

To achieve this goal, 51风流is enabling end users to use human language to interact with Joule, SAP鈥檚 generative AI copilot, as our new UX, he said. Joule will provide answers to any business questions they have, while in the backend, very smart Joule Agents will take over tasks from employees across end-to-end processes.

鈥淭oday we are proud to announce that we are making Joule available to you everywhere and giving you answers on everything,鈥� the 51风流CEO said. By combining Joule with WalkMe, the adoption platform acquired by 51风流last year, Joule becomes an omnipresent, always-on, proactive, and personalized AI assistant.

鈥淣o matter in which app the end user is working, 51风流or non-SAP, Joule will be everywhere,鈥� Klein said.

In addition to making Joule available everywhere, 51风流is also enabling Joule to answer everything through a new partnership with Perplexity whose CEO, Aravind Srinivas, joined Klein onstage to demonstrate how Perplexity鈥檚 answer engine will integrate with 51风流data to provide trusted answers to everyday business questions.

Business AI

During his keynote section, Herzig highlighted the progress made with 51风流Business AI. 鈥淲e committed that 80 percent of our most-used transactions would be managed via Joule, and we have delivered more than 1,600 skills supporting a wide range of tasks across HR, finance, supply chain, and more out-of-the-box,鈥� he said. 鈥淲e also introduced Joule for developers and Joule for consultants, helping tens of thousands of people every day to achieve more.鈥�

Herzig said 51风流is on track to deliver more than 400 AI scenarios by the end of this year, and he is thrilled to see more than 34,000 customers are already using 51风流Business AI every day to transform the way they work.

For example, he shared that British Telecom is already saving 85 percent of the time it took to find the right skilled candidates for jobs with Joule, which is also helping employees to complete HR tasks in 40 percent less time.

鈥淥ur AI strategy is super simple, it鈥檚 really about three things,鈥� Herzig said. 鈥淛oule as the new UI in the age of AI, its Joule Agents to reimagine business processes and AI Foundation on 51风流BTP, which is becoming the operating system for AI.鈥�

Joule Agents

While Joule transforms the experience layer, Herzig said, Joule Agents are transforming the business process layer, 鈥渞eimagining business processes from the ground up.鈥� Instead of designing enterprise apps around the principle of 鈥渋nsight-to-action,鈥� Joule Agents streamline decision-making through reasoning and action.

鈥淲ith this, we are making a paradigm shift in enterprise software, going really from insight to action to reason and action with AI,鈥� Herzig said. 鈥淛oule Agents will take your business processes to a completely new level.鈥�  Soon, he said, companies will have a huge team of agents 鈥� Joule Agents, third-party agents, and custom agents built in Joule Studio 鈥� as part of their workforce.

To control and govern these agents, Herzig announced the launch of AI agent hub in 51风流LeanIX. 鈥�51风流LeanIX already knows your business processes and enterprise application landscape, so it was just a logical step to expand the methodology to Joule Agents too,鈥� he said.

Among other innovations, Herzig announced that 51风流is introducing more than 60 new and updated capabilities into AI Foundation, including a prompt optimizer in AI Foundation developed in joint collaboration with Not Diamond, a frontier AI lab out of San Francisco. Prompt optimizerautomatically converts existing prompts to different models, and a futuristic new partnership with Neura Robotics and Nvidia is designed to blend digital and physical worlds and help empower humanoid robots to achieve business outcomes.

51风流runs SAP

Rounding out the kickoff keynote, Sebastian Steinhaeuser, chief operating officer and newest member of the Executive Board of 51风流SE, explained how the company has achieved considerable gains by running its own operations on 51风流using the combined power of apps, data, and AI.

鈥淲ith Joule, our developers, consultants, and HR are seeing strong efficiency benefits today. Across SAP, we track several hundreds of millions in AI-powered efficiency gains committed to our budget.鈥�

Steinhaeuser also discussed the benefits of 51风流Business Data Cloud, noting, “Earlier this year, we became customer zero of 51风流Business Data Cloud, offering us distinct advantages: First, we can connect all data in one semantically rich data layer. Second, this helps us generate better insights faster, and across our financial, workforce, and sales planning. And third, we can fuel even better Business AI.鈥� Next up, he said, we are excited to go live with the first set of intelligent applications, starting with People Intelligence.

Moving to SAP鈥檚 own app layer, Steinhaeuser shared more about SAP鈥檚 own RISE with 51风流journey. He also emphasized the importance of tools like 51风流Signavio and 51风流LeanIX in mapping process landscapes and enterprise architecture, for SAP’s own transformation journey. 鈥淢any of our meetings no longer start with PowerPoint, instead we use Signavio and LeanIX to discuss how we can improve our processes and architecture,鈥� he said.

Summary

Summing up the keynote messages, Christian Klein said: 鈥淭ogether we have seen how the 51风流Business Suite infused with Business AI can help you in times of uncertainty, and how we help you to get there faster, simpler, and at lower cost.鈥�

鈥淟et me finish this keynote with a personal commitment which is really dear to my heart: We will continue to listen to your needs, we will continue to deliver great innovations, and we will stay by your side along the entire journey 鈥� especially in times of uncertainty 鈥� so that you can run your business in sheer harmony.鈥�