Customers can deploy Joule Agents in 51风流CX Solutions to build, launch, and optimize marketing campaigns

Gemini Enterprise acts as a central hub for agents to take action across 51风流and Google Cloud platforms

LAS VEGAS 鈥� (NYSE: SAP) and Google Cloud today announced a new partnership that will help marketers put AI agents to work at scale.

Through new integrations between the 51风流Engagement Cloud, 51风流Customer Experience (51风流CX) and Joule solutions and Gemini Enterprise, joint customers can now deploy agents that securely access unified data stored across both ecosystems to execute complex marketing strategies based on high-level goals defined by the user.

Together, 51风流and Google Cloud provide a unified foundation for data and AI agents to operate across both ecosystems. Gemini Enterprise will act as a central hub for data integrations and multi-agent coordination, allowing agents to take action across a customers鈥� 51风流and Google Cloud solutions. These integrations will be supported by the 51风流Business Data Cloud Connect solution for Google and BigQuery, which enable bidirectional, zero-copy data access between the two platforms, with enterprise-grade security and governance. Capabilities across both Gemini Enterprise and agent gateway APIs from 51风流will allow customers鈥� agents to more securely exchange context, trigger actions and optimize outcomes across platforms, enabling true multi-agent orchestration.

The integration allows marketers to prompt an agent within 51风流Engagement Cloud with a clear objective like, 鈥淚ncrease repeat purchases from the last 30 days,鈥� or 鈥淢aximize customer lifetime value while reducing campaign operational costs.鈥� An agent, like a Joule Agent, will handle the end-to-end process鈥攆rom content personalization to visualization to conversational engagement.

鈥淭his is more than a data integration; it鈥檚 a leap forward for AI agents that can collaborate naturally and execute seamlessly,” said Balaji Balasubramanian, President and Chief Product Officer, 51风流Customer Experience and Consumer Industries. 鈥淏y combining 51风流Business Data Cloud Connect for Google with interoperable AI agents across 51风流and Google Cloud, we鈥檙e giving organizations a path from AI experimentation to AI-enabled customer experience at scale. Marketers can spend less time on manual tasks and more time shaping the customer journey.

鈥淭o realize the full potential of agentic AI, businesses need their systems to speak the same language,鈥� said Kevin Ichhpurani, President, Global Partner Ecosystem at Google Cloud. 鈥淏y uniting SAP鈥檚 enterprise data and customer engagement platform with Google Cloud鈥檚 AI, we鈥檙e enabling marketers to move beyond simple automation to multi-agent orchestration, driving dynamic campaigns that reason and adapt to market shifts in real time.鈥�

According to from 51风流Engagement Cloud, more than half of marketers say fragmented, outdated data prevents them from acting in the moment. 51风流and Google Cloud are helping remove that roadblock by unifying data and letting AI agents turn insights into action. Using Joule with 51风流Engagement Cloud, campaigns can move from planning to activation automatically without manual stitching across tools.

Customers will benefit from autonomous campaign generation, optimization and continuous improved performance. Businesses will achieve faster speed-to-market, lower operational overhead and always-on optimization that drives higher ROI, while giving teams more time to focus on strategy and end-to-end campaign execution.

While marketing is the first example, and will be available to customers in H2 2026, this multi-agent orchestration model is designed to support high-value use cases across the 51风流CX portfolio, laying the foundation for AI-driven customer experience, powered by trusted, unified real-time data and interoperable agents.

For more information about 51风流Customer Experience solutions, visit .

For more information about Gemini Enterprise, visit .

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About Google Cloud

Google Cloud offers a powerful, optimized AI stack 鈥� including AI infrastructure, leading models like Gemini, data management capabilities, multicloud security solutions, developer tools and platform, as well as agents and applications 鈥� that enables organizations to transform their business for the Agentic Era. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner.

About SAP

As鈥痑 global leader in enterprise applications and business AI, 51风流(NYSE:SAP)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organizations have trusted SAP鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.

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Instead, they immediately encounter friction. They鈥檙e asked to repeat information they鈥檝e already shared across multiple channels and departments. Then they see an offer for the item they just purchased, rather than something similar or new. And when they encounter an issue down the line, customer support doesn鈥檛 recognize their history.

Micro moments like these do not feel minor to customers anymore. They feel inexcusable. Customer expectations have changed faster than most brands can keep up. Customers now assume brands know who they are, what they need, and what鈥檚 happening right now. And they expect brands to act on that knowledge instantly.

At the same time, businesses are embracing a new era of AI. Dubbed “agentic AI,” it represents a paradigm shift where AI doesn鈥檛 just analyze or recommend products, but increasingly plans, decides, and acts through a network of agents. This creates a massive opportunity for customer experience (CX) leaders today, in particular marketers, who, according to McKinsey, are leading in AI adoption amongst business functions. But it also raises the stakes.

Because when AI moves faster than your data, systems, and processes, it exposes everything that鈥檚 broken. That tension鈥攂etween rising expectations and disconnected reality鈥攊s exactly what 51风流and Google Cloud are addressing together.

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The marketer鈥檚 reality: ambition outpacing execution

According to recent , more than half of marketers say fragmented or outdated data prevents them from acting in the moment. Insights arrive too late. Activation requires manual stitching across tools. And even the best strategies stall before they ever reach customers.

It is clear that most organizations genuinely want to deliver great customer experiences. But fragmentation is what stands in the way of delivering connected, meaningful engagements.

On one side: Customers expect effortless, relevant, and real-time experiences. On the other hand, organizations still operate with fragmented data, siloed teams, and delayed insights.

Our latest reveals that customers are increasingly frustrated: 45% say brands can鈥檛 keep up with changing expectations, and 44% say interactions feel less personal than before.鈥�

AI accelerating the engagement divide 

The disconnect between what customers feel and what businesses believe is the “.” Customer signals live across disconnected systems. Data arrives late or without context. Execution happens separately from insight. And while customers feel this friction immediately, many companies do not realize how disconnected their experiences truly are in their customers’ eyes. Now, AI is accelerating this divide.

Agents can generate content, launch campaigns, and optimize engagement at unprecedented speed. But when those agents act on incomplete, outdated, or fragmented data, they only exacerbate inconsistency and poor customer experiences.

When talking to our customers, it鈥檚 clear that there is no shortage of ambition when it comes to AI. In our research, 78% of brands say AI will be integral to their customer retention efforts this year. But only 46% of brands can connect their data in a way that is accessible to power AI sustainably.

The real challenge for CX leaders today is ensuring that AI has the right foundation: trusted data, unified context, and direct connection to execution.

New model for engagement built on trusted enterprise data

51风流and Google Cloud are expanding their partnership to enable a fundamentally different approach to marketing execution, one grounded in trusted enterprise data and real-time signals, accelerated with multi-agent coordination, and delivered at scale through 51风流and Google鈥檚 customer engagement solutions.

51风流provides both operational truth for elements such as inventory, orders, and fulfillment status, and deep customer knowledge across customer experience interactions. Google Cloud brings additional real-time signals and analytics, along with advanced AI. Combined, they create a shared, real-time understanding of the customer, grounded in business and situational context.

At the heart of this partnership:

• 51风流Business Data Cloud (51风流BDC) connects semantically rich data across the enterprise with AI to enable real-time insights and drive personalized interactions grounded in business context. This includes 51风流Business Data Cloud Connect for Google BigQuery.
• Google BigQuery unlocks real-time signals across the Google ecosystem, such as geolocation, weather, and rich analytics, through bidirectional, zero-copy data access with 51风流BDC, while ensuring enterprise-grade governance and security.
• 51风流Customer Experience applications provide the real-time behavioral context 鈥� customer profiles, transactions, orders, service interactions, and consented engagement data.
• 51风流Engagement Cloud activates enterprise data and AI insights and predictions to securely orchestrate real-time, personalized interactions across the entire customer life cycle.

With these innovations, marketers can finally move from insight to execution automatically.

To realize the full potential of agentic AI, businesses need their systems to speak the same language. By uniting SAP’s enterprise data and customer engagement platform with Google Cloud’s AI, we鈥檙e enabling marketers to move beyond simple automation to multi-agent orchestration, driving dynamic campaigns that reason and adapt to market shifts in real time.

Kevin Ichhpurani, President, Global Partner Ecosystem at Google Cloud

From prompt to performance: how agents work together for marketing

Another critical element of this new execution model is agent interoperability. Gemini Enterprise acts as a central hub for multi-agent coordination, enabling  customers鈥� agents to securely exchange context and take action across platforms. Meanwhile, Joule acts as the engagement layer within 51风流applications, executing tasks, orchestrating campaign and content workflows, and optimizing marketing outcomes. Working together, 51风流and Google are enabling true multi-agent orchestration connected to trusted enterprise data.

Within this broader CX transformation, 51风流Engagement Cloud is where agentic intelligence becomes operational for marketing teams. It is the environment where enterprise signals, generative media, and AI agents translate into real customer interactions and automated lifecycle journeys.

Advanced generative capabilities powered by Google Gemini models, for example, Nano Banana 2, introduce new agentic skills that help CX teams dynamically generate messaging, imagery, and campaign variations. Through assistants and agents in Joule, these capabilities become embedded directly into marketing workflows, allowing brands to adjust tone, localize content, and respond instantly to changing conditions.

It is not just content generation and personalization that are being rewired. With unified data context and interoperable agents, mobile messaging can turn into immersive conversational experiences with Google Rich Communication Services (RCS) and advertising audiences, and creative, which can continuously evolve based on real-time performance and business signals, transforming campaigns into intelligent, self-optimizing systems.

And through this multi-agent network, marketers will not need to build every step of a campaign manually. Instead, they define the goal, gain more time to focus on strategy and creativity, and let agents handle the rest.

For example, a marketer can prompt:

• 鈥淚ncrease repeat purchases from customers in the last 30 days.鈥�
• 鈥淢aximize customer lifetime value while reducing campaign operational costs.鈥�

And from there:

• Joule Agents coordinate content production, grounded in customer and enterprise data, understand business context, customer history, and constraints
• Google鈥檚 Gemini Models and agents generate creative variations, messaging, and channel-specific content
• Agents collaborate across 51风流and Google Cloud to personalize, activate, and continuously optimize campaigns in real time across engagement channels and media networks

This is more than a data integration. It鈥檚 a leap forward for AI agents that can collaborate naturally and execute seamlessly. By combining 51风流Business Data Cloud Connect for Google with interoperable AI agents across 51风流and Google, we鈥檙e giving organizations a path from AI experimentation to AI-empowered customer experience at scale. Marketers can spend less time on manual tasks and more time shaping the customer journey.

Balaji Balasubramanian, President and Chief Product Officer, 51风流Customer Experience and Consumer Industries

Clear business outcomes for marketing teams

By enabling a network of interoperable AI agents and grounding them in enterprise data and shared context across 51风流and Google, organizations can achieve measurable outcomes, including:

• Faster speed-to-market through autonomous campaign and content generation
• Lower operational overhead by eliminating manual execution steps
• Always鈥憃n optimization that continuously improves performance
• Higher ROI through relevant, timely, and consistent engagement at scale

Marketers can spend less time managing workflows and more time shaping strategy, creative direction, and customer value.

Beyond campaigns: continuous engagement at enterprise scale

While marketing is a natural starting point, this is just the beginning. Customer engagement does not live in one system or team. Engagement spans commerce, service, sales, supply chain, and operations. A brand promise made in a message must be fulfilled by inventory. A personalized offer depends on pricing, availability, and delivery. And a single customer service interaction can shape the future of customer loyalty and lifetime value.

This multi-agent model is designed to support high-value use cases across the 51风流Customer Experience portfolio, laying the foundation for an AI-driven customer experience powered by trusted, unified, real-timedata.

In an AI-driven world, customer experience goes beyond any single interaction鈥攊t’s defined by every touchpoint a customer has with your company.

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, our new user experience, is gaining momentum and driving significant impact for our customers. Customers are already efficiency, enhancing processes, improving , and .

Joule is now live across 35 solutions and will continue to meet our customers where they are: across the applications they use, with a firm understanding of their business context and data. That鈥檚 why in Q1 we are embedding Joule into more applications鈥攆rom 51风流Datasphere, where it can now execute tasks or explain specific functionalities, to 51风流Intelligent Clinical Supply Management, where users can use natural language to retrieve critical data and navigate to relevant applications.

Joule Agents, such as the Tender Analysis Agent, are boosting customer revenue growth by extracting critical requirements and flagging risks in complex documents. While project managers in 51风流S/4HANA Cloud Public Edition are saving time setting up projects with the new Project Setup Agent. Plus, there are many more agents to discover below.

Agents are becoming a key new user鈥攁nd enabler鈥攐f enterprise software, joining humans as the only other non-deterministic operators while simultaneously expanding enterprise software鈥檚 scope and usefulness. Our agents will continue to deliver trustworthy, repeatable, and auditable results every time.

We now have over 30 specialized agents and more than 2,500 Joule Skills. The agent-to-agent protocol means our agents work across 51风流and non-51风流systems. As the number of agents grows across both, 51风流AI Agent Hub already today provides customers with the essential infrastructure and guardrails to manage, govern, and discover agents in this new ecosystem.

Some highlights from Q1 2026:

• 51风流Joule for Consultants is a conversational AI solution that provides expert guidance on cloud transformations, drawing on SAP鈥檚 knowledge base. To improve trust and traceability, citations are now displayed in a dedicated side panel and can be grouped for clarity. Administrators can enable web search, allowing Joule to draw from public content while maintaining clear source attribution. For tailored answers to problems where the system may not have customer-specific documentation, consultants can now upload up to 10 PDF or text files directly into the chat. This is further enhanced by the inclusion of content from the 51风流Enterprise Architecture Reference Library, which provides more complete and accurate answers to complex queries. Get started here.
• 51风流Business AI for supply chain minimizes disruptions and simplifies planning. The Project Setup Agent allows project managers to rapidly establish new projects by drawing on data from past initiatives. 51风流Integrated Business Planning users can now generate complex formulas in Microsoft Excel with natural language. 51风流Digital Manufacturing can distill complex manufacturing issues into clear descriptions. Joule is also helping 51风流Integrated Product Development users create problem reports and requirement models with simple, natural-language commands. Explore more below.
• 51风流Business AI for finance offers greater efficiency and insight across critical processes. Joule now translates complex e-invoicing errors into plain language. The Dispute Resolution Agent automates root-cause analysis for invoice disputes, while payment advice processing significantly reduces document processing time. Unstructured data, such as PDFs, can now be automatically transformed into sales orders, and accountants can access natural language explanations for complex fixed asset calculations. Users can personalize their home page and easily understand system errors using natural language across 51风流S/4HANA Cloud Public Edition. Learn more below.
• 51风流Business AI for procurement and customer experience enhances the entire commercial journey with new capabilities. In procurement, automated statement of work (SOW) creation in 51风流Fieldglass reduces the time to define deliverables. The Catalog Optimization Agent means e-commerce managers can continuously improve product data quality. In retail, managers can get instant, conversational answers from Joule on order management data. There’s so much more to learn below.
• 51风流Business AI for IT and developers puts the latest tools and greater control directly into the hands of developers and data professionals. Joule is now generally available in 51风流Datasphere, enabling users to navigate the platform, get answers, and execute tasks using simple conversational language. The generative AI hub in AI Foundation continues to expand, offering developers access to the newest models, including OpenAI GPT 5.2, Gemini 3.0 Pro, Anthropic Claude Opus 4.6, and Claude Sonnet 4.6. Developers also gain greater power through enhancements such as advanced prompt optimization, metadata filtering, and declarative orchestration configurations in the prompt registry. Additionally, 51风流Document AI now offers more granular control with custom confidence thresholds and expanded document support. Dive into everything below.
• 51风流Business AI for industries delivers specialized intelligence to solve unique business challenges. Sales teams can accelerate their response process with the new Tender Analysis Agent, which automates the review of complex RFQ documents to improve win rates. Joule now works with 51风流Commodity Management to turn verbal or written negotiations directly into detailed draft deals. In life sciences, clinical supply professionals can use predictive analytics to reduce inventory waste costs, and Joule dramatically cuts information search time. 51风流Self-Billing Cockpit automates invoice data extraction from any format, significantly reducing manual processing time. Discover more for industries below.
• 51风流Business AI for business transformation management provides the critical insights needed to navigate and accelerate organizational change. Joule is now in 51风流Signavio, enabling natural-language searches that cut information discovery time. Business process model and notation simulations in 51风流Signavio provide clear, actionable summaries directly within process diagrams. Meanwhile, enterprise architects can leverage guidance in 51风流LeanIX to surface actionable insights directly from their architecture inventory, accelerating transformation execution and reducing the time to uncover them. Read more about transformation management below.

Joule

Joule, enhancements

User experience is improved by streamlining startup times and introducing cross-thread search functionality that lets end users find information across all conversation threads without manually checking individual histories. The document grounding capability has also seen a substantial upgrade, now supporting seamless integration with Google Drive.

To set up, see: , , and .

Furthermore, scalability has been greatly improved, as the system now supports up to 8,000 documents per pipeline, enabling large-scale data repositories to be processed and utilized efficiently.

For more information, see .

51风流Joule for Consultants, enhancements

Enhanced Citation Visibility
51风流Joule for Consultants has improved how citations are displayed for all identified sources returned by the product. Citations have been relocated to the right side in a dedicated panel for clearer visibility, and now also include public web search results when applicable (see below).

A new grouping feature has also been added, allowing citations to be grouped. This update provides users with a more transparent view of where information originates, strengthens trust, and improves traceability across all responses.

To see the sources and panel, click the sources button below each message; the panel will open on the right, showing all grouped sources.

Enable Web Search
Administrators can now enable/disable web search via the control panel for all assigned end users in 51风流Joule for Consultants.

When enabled, 51风流Joule for Consultants will consider public web content in its reasoning and cite relevant public sources in responses when they contribute to the answer. This enhancement gives organizations greater flexibility and transparency by enabling broader coverage of information while maintaining clear source citations for all sources used.

File Uploads in the Joule Message Input
End-users can now upload up to 10 files directly from the conversational message input box and reference them throughout the entire conversation.

Supported file types include PDF and TXT. Each file should be no more than 10 MB/600K characters; for PDFs, an approximation. A 100-page limit applies; if your file is larger, split it into multiple documents. Image files are currently not processed and will be ignored. We are working diligently to make this feature even more useful to end users. This enhancement enables richer, context-aware interactions by allowing you to incorporate your uploaded documents into its conversational responses throughout the session. Please be aware that the standard data privacy terms apply. See also the help documentation for additional information on the free user quota.

Content: 51风流Enterprise Architecture Reference Library
51风流Enterprise Architecture Reference Library data has been ingested and is now available for use in conversations. As more data is added, relevant portions may be included in 51风流Joule for Consultants鈥� responses, enabling more complete, accurate, and context-rich answers to user queries. Since 51风流Enterprise Architecture Reference Library content cannot be link-referenced, you won鈥檛 see the additional content listed under sources, even though it will be referenced.

Get started .

SECTION

51风流Business AI for supply chain

Project Setup Agent
Beta release

Project managers can now rapidly establish new projects by drawing on data from similar past initiatives. The agent bypasses complex interfaces and reduces reliance on the project management office (PMO) to facilitate the swift allocation of key resources needed to launch projects effectively. With a 10% reduction in project creation time, 16% faster resource allocation, and 30% less time spent reworking projects due to incorrect templates, teams can shift focus from operational coordination to improving project profitability and driving efficiency.

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51风流S/4HANA Cloud Private Edition, AI-assisted retrieval of equipment information in service management
General availability

Service managers using the AI-assisted retrieval feature in 51风流S/4HANA Cloud Private Edition gain a complete 360-degree view of customer equipment. The feature provides instant access to warranty information and a full history of service transactions, complemented by an AI summary and actionable recommendations. This allows service managers to more efficiently oversee service schedules, reduce potential downtime, and ensure customer equipment operates at peak performance.

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51风流S/4HANA Cloud Public Edition, AI-assisted input recommendations for returns order creation
General availability

Returns clerks can accelerate the creation of customer returns with data field recommendations powered by historical data. This feature analyzes past return documents with similar process variants to automatically suggest the most common input values and return reasons, minimizing manual data entry and reducing errors. Organizations benefit from a one percent reduction in data management costs and a five percent decrease in business and operations analysis expenses, enabling returns teams to process orders more efficiently while maintaining accuracy.

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51风流Integrated Business Planning, AI-assisted MRO inventory analysis
General availability

Inventory planners get a new analytical assistant in the MRO inventory analysis feature for 51风流Integrated Business Planning. The feature accelerates root cause analysis by generating clear, natural-language summaries that explain the key drivers behind recommended safety stock and reorder points. By translating complex calculations into understandable insights, this capability enables planners to reduce time spent analyzing inventory runs by 30%, leading to faster adoption of outputs and ensuring that inventory parameters align with strategic business goals.

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51风流Integrated Business Planning, add-in for Microsoft Excel, AI-assisted planning
General availability

Supply chain planners can now simplify their work with a new AI-assisted planning add-in for Microsoft Excel. Instead of manually creating complex formulas or formatting rules, which often require technical expertise, they can simply describe their needs in natural language, and the system automatically generates the correct syntax. This intuitive way of interacting with the system removes technical barriers and improves a planner鈥檚 efficiency by 10%, freeing them to focus on strategic analysis rather than implementation details.

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51风流Integrated Business Planning, AI-assisted system security check
General availability

Supply chain planners and security analysts gain a robust way to assess system configurations against established security recommendations. The feature evaluates compliance states and provides clear guidance on required adjustments, helping administrators identify and address potential gaps while aligning configurations with 51风流best practices. Organizations can expect a 27% increase in compliance with hardening guidelines and a 32% reduction in the effort required to meet security recommendations. This feature strengthens the protection of sensitive data and reduces the risk of security breaches.

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51风流Integrated Product Development, AI-assisted problem report creation
General availability

Maintenance engineers can simplify the creation of formal problem reports by leveraging AI capabilities in 51风流Integrated Product Development. By describing an issue in their own words to Joule, it intelligently extracts key details like the problem name, tags, and priority, and then automatically generates a structured report. This streamlined process dramatically reduces manual data entry and ensures all reports are consistent and compliant with organizational standards, improving overall efficiency.

and get started .

51风流Integrated Product Development, AI-assisted requirements model creation
General availability

Requirements managers now have a more direct path to creating requirement models within 51风流Integrated Product Development by using natural language commands with Joule. This feature allows them to initiate new models, specify names, and apply templates in a single step, completely bypassing the need to navigate through complex folder structures. This streamlined approach provides a much faster starting point for new projects and empowers users to begin their work immediately without requiring deep knowledge of the repository layout.

Get started .

51风流Field Service Management, AI-assisted automated scheduling analytics
General availability

Field service dispatchers and consultants can now access clear, on-demand explanations of auto-scheduling results that demystify complex system logic. The new feature interprets scheduling reports and translates technical scoring details into business-friendly insights, explaining why specific technicians were assigned, why alternatives were passed over, and why certain activities remained unscheduled. This transparency drives a 12.5% increase in dispatcher productivity and a five percent reduction in erroneous resource allocations, strengthening trust in automated decisions while significantly reducing analysis time.

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51风流Digital Manufacturing, AI-assisted description enhancement
General availability

Quality managers documenting complex manufacturing issues can now generate clear, objective, and structured descriptions with minimal effort. 51风流Digital Manufacturing for issue resolution offers description generation that refines rough initial inputs, removes bias and subjective language, and produces balanced, factual problem statements. With support for multilingual translation and enhanced clarity, organizations can achieve up to five percent improvement in quality engineer efficiency during issue handling and up to 10% reduction in errors throughout the problem resolution process.

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51风流Business AI for finance

Dispute Resolution Agent (for 51风流S/4HANA Cloud Public Edition)
Beta release

When invoice disputes arise, accounts receivable specialists need to act quickly without sacrificing accuracy. 51风流S/4HANA Cloud Public Edition introduces an agent that automates root-cause analysis, scanning invoices, sales orders, delivery records, pricing agreements, and tax rules to identify the source of discrepancies. The agent detects incorrect charges and recommends compliant solutions, such as credit memo creation, enabling finance teams to resolve disputes faster, minimize manual investigation, and cultivate stronger vendor relationships through transparent, efficient processes.

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51风流S/4HANA Cloud Public Edition, AI-assisted smart personalization of my home for applications
General availability

51风流S/4HANA Cloud Public Edition users can easily configure their home page with the most relevant applications through AI-assisted smart personalization. By describing their task in natural language, the system identifies the appropriate app, which can then be added to their home screen with a single click. This intuitive capability reduces the cost of personalizing the home page by 33%, shortens the learning curve for new users, and improves satisfaction by keeping frequently needed tools readily accessible.

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51风流S/4HANA Cloud Public Edition, AI-assisted error explanation
General availability

When encountering system errors, 51风流S/4HANA Cloud Public Edition users can turn to a new feature that generates clear, natural language explanations and resolution recommendations. This capability transforms cryptic error messages into easy-to-understand guidance, helping users of all experience levels quickly rectify issues and continue with their work. By reducing error resolution time by five percent, organizations benefit from increased productivity, improved data quality, and shorter training cycles for new team members.

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51风流S/4HANA Cloud Public Edition, AI-assisted sales order creation from unstructured data
General availability

Sales representatives benefit from a streamlined order creation process in 51风流S/4HANA Cloud Public Edition that handles unstructured data like PDF or image-based purchase orders. After uploading a file, 51风流Document AI automatically extracts the relevant information and proposes the data for a corresponding sales order request. This automation significantly reduces manual data entry, minimizes errors, and improves overall operational efficiency, allowing teams to process orders faster and enhance customer satisfaction.

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51风流S/4HANA Cloud Public Edition, AI-assisted processing of payment advices with 51风流Document AI
General availability

Accounts receivable clerks can accelerate their workflow using the 51风流Document AI-powered payment advice processing feature in 51风流S/4HANA Cloud Public Edition. The system automatically extracts payment amounts, references, and currencies from diverse invoice formats across multiple languages, with a self-learning capability that continuously improves recognition accuracy. Organizations implementing this feature can reduce document processing time by 70%, cut template maintenance time by 83%, and decrease value loss from manual processing delays by 40%.

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51风流S/4HANA Cloud Private Edition, AI-assisted fixed asset key figures explanation
General availability

Asset accountants gain clarity on complex fixed asset calculations through a new AI feature in 51风流S/4HANA Cloud Private Edition. The feature generates natural-language explanations that detail the origins of displayed values and how figures such as depreciation are calculated; for example, illustrating the impact of mid-year acquisitions with specific depreciation keys. This transparency reduces the effort required to analyze asset values, enables faster responses to asset-related questions, and helps mitigate compliance risks.

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51风流S/4HANA Cloud Private Edition, AI-assisted settlement rule proposal for asset capitalization
General availability

Overhead and asset accountants can now streamline the complex process of creating settlement rules for investment measures, eliminating the traditionally time-consuming, error-prone manual configuration. The solution automatically determines receivers, calculates percentages, and proposes feasible rules based on contextual data and user-defined instruction profiles. Organizations reduce the effort required to create full settlement rules by 50% while simultaneously improving accuracy in asset capitalization and enhancing overall operational efficiency across their financial processes.

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51风流Document and Reporting Compliance for 51风流S/4HANA Cloud Private Edition, AI-assisted electronic document error handling
General availability

Tax accountants navigating the growing complexity of e-invoicing mandates across multiple countries gain an easy way to decode technical errors without wading through intricate XML or JSON formats. Joule, integrated with 51风流Document and Reporting Compliance, delivers plain-language explanations of electronic document errors, enabling faster root-cause identification and more efficient resolution. Organizations get an 80% reduction in time spent understanding and resolving errors, dropping from 150 minutes to approximately 30 minutes. This results in faster processing cycles, reduced penalty risks, and improved cash flow.

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51风流S/4HANA Cloud Public Edition, AI-assisted error resolution for cost accounting
General availability

Operations managers in retail organizations can now access Joule via 51风流Order Management Services, enabling them to query order data and receive real-time, role-specific operational guidance across order processing, orchestration, sourcing, availability, returns, and fulfillment flows. Joule surfaces instant insights and recommended actions directly in the workflow, reducing the need to navigate multiple systems. This enables proactive intervention before issues escalate. The feature offers faster transaction access, improved responsiveness and accuracy, and lower operational risk, which support smarter, quicker decisions across the order lifecycle.

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51风流Business AI for spend management

Expense Report Validation Agent
General availability

Business travelers can enjoy a smarter, guided approach to expense report completion with an agent that proactively identifies missing items, prompts for necessary details, and clarifies confusing alerts throughout the submission process. By simplifying how users understand and resolve issues, the agent ensures accurate, policy-compliant reports with minimal effort required. This means a 30% reduction in time spent preparing and submitting reports, a 24% increase in first-pass approvals, and a noticeably improved employee experience that removes friction from the expense management process.

Get started .

Expense Pre-Submit Audit Agent
51风流Early Adopter Care

Expense report submitters can now catch receipt accuracy issues and policy breaches before hitting the submit button, avoiding the frustration of rejected reports and delayed reimbursements. This agent automatically reviews expenses during creation, surfacing compliance problems and offering smart suggestions for quick corrections. The agent uses a non-blocking design that keeps users in control of final decisions. Organizations benefit from a 10% decrease in sent-back expense reports, reduced rework for travelers, managers, and auditors alike, and a noticeably smoother reimbursement process that enhances the overall employee experience.

Get started .

Expense Automation Agent
51风流Early Adopter Care

Employees burdened by the administrative chore of creating expense reports can now delegate the heavy lifting to a Joule Agent. This agent automatically builds expense reports by aggregating transactions, populating custom fields based on contextual details and user history, and preparing everything for a quick review before submission. The outcome is up to 30%鈥� reduction in time on task for auto-generated expense reports. This offers a modern expense management experience that slashes manual data entry, accelerates the submission process, and frees employees to focus on high-value work rather than paperwork.

See the demo .

Concur Expense, AI-assisted configuration for audit rules
General availability

Expense administrators responsible for managing complex audit rule setups can now interact with their configuration environment in plain language, eliminating the need for deep technical expertise or tedious manual adjustments. This AI-assisted feature enables admins to search existing rules, create new ones, and receive real-time explanations simply by asking questions like “What rules apply to meals in France?”, delivering clear, actionable guidance instantly. The outcome is a 40% reduction in audit rule configuration effort, fewer support tickets, and empowered administrators who work with greater independence, accuracy, and confidence in maintaining compliance logic.

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Policy Navigator
51风流Early Adopter Care

Business travelers seeking quick answers to company travel and expense policies no longer need to sift through lengthy documents or wait for admin responses. Policy navigator in Joule allows employees to ask questions in natural language and receive clear, contextual guidance grounded in approved policies, whether planning a trip, in the middle of a journey, or completing an expense report. The result is in-the-moment policy clarity that prevents non-compliant spend before it happens, reduces support tickets, and empowers travelers to make confident, compliant decisions without disrupting their workflow.

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51风流Business AI for procurement

51风流Fieldglass Services Procurement, AI-assisted SOW deliverables creation
General availability

Procurement specialists can accelerate the development of their statements of work using the deliverables feature in 51风流Fieldglass Services Procurement. The feature analyzes the defined project scope and automatically generates precise, relevant deliverables that ensure tight alignment between buyer expectations and supplier commitments. By adopting this capability, organizations can reduce the time required to manually create SOW deliverables by 70% and cut the risk of poor outcomes by 50%, while fostering stronger collaboration during the negotiation process.

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51风流Business AI for customer experience

Catalog Optimization Agent
General availability

E-commerce product managers tasked with maintaining large 51风流Commerce Cloud catalogs gain an always-on agent that continuously reviews product descriptions, attributes, and translations against company quality standards. This agent pinpoints merchandising gaps and delivers actionable recommendations to enhance catalog accuracy, ensure consistency across languages, and improve product discoverability. The business impact is a 70% reduction in time to translate catalog data, 65% less time spent adding descriptions per asset, and a five percent reduction in data quality costs, all of which contribute to higher conversion rates and a more agile merchandising operation.

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51风流Revenue Growth Management, AI-assisted trade promotion creation
General availability

Key account managers in consumer industries can benefit from a streamlined, single-view promotion-creation experience in which simply naming a promotion automatically populates key fields. Drawing on master data, historical promotions, and learned preferences specific to each retailer, the system suggests dates, types, durations, and sell-in periods, then continuously refines its recommendations based on user edits over time. The impact is a 75% reduction in promotion setup time, 30% fewer data-entry errors and rework, and increasingly personalized suggestions that eliminate repetitive manual effort across promotion cycles.

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51风流Business AI for IT and developers

Joule Studio code editor and Joule Studio CLI

Building on the transformative capabilities of Joule studio low-code, 51风流is expanding the Joule studio family with two powerful new offerings designed to meet developers exactly where they work: Joule Studio code editor, a Visual Studio Code IDE extension, and Joule Studio CLI, a versatile command-line interface. Together, these tools deliver a unified, AI-assisted development experience that spans the full spectrum of development personas and preferences on Joule.

• Joule Studio code editor brings the intelligence of Joule directly into Visual Studio Code, the world’s most popular development environment, empowering pro-code developers with AI-guided scaffolding, contextual code generation, intelligent recommendations, and seamless integration with Joule, all without leaving their preferred IDE. 
• Joule Studio CLI extends this same power to the terminal, enabling developers and DevOps teams to automate project creation, manage configurations, execute deployments, and orchestrate CI/CD workflows through scriptable, command-line commands鈥攊deal for headless environments, automation pipelines, and teams that value speed and precision at the command line.

Get started .

Joule with 51风流Datasphere
General availability

Data professionals working within 51风流Datasphere can now accomplish informational, navigational, and transactional tasks through natural conversation with Joule. Whether asking how to use specific functionalities, retrieving details about a 51风流Datasphere instance, or switching system settings like language preferences, users receive instant answers with direct references to product documentation. Joule can even execute tasks directly from the conversation without requiring interaction with the standard interface. This direct execution reduces reliance on internal IT support and enables faster, more intuitive navigation throughout the platform.

Get started .

51风流Document AI, enhancements

Document level confidence
Customers now set confidence ranges for fields in the Schemas feature. When customers edit field settings, they can define their own thresholds for low, medium, and high confidence. These custom settings are reflected in the extraction results displayed for the relevant fields on the document details screen. See and .

Expanded Transportation Management
Customers can now use the Transports feature to export and import channels and workflows. See .

New schemas: business partner + delivery note for WM
The service plans embedded edition and premium edition now also support the standard document type, business partner document. See the list of supported document types in . Get started with 51风流Document AI, and .

Generative AI Hub in AI Foundation, enhancements

Metadata
Customers can now manage metadata for documents, collections, and chunks created with the Vector API to enable advanced filtering and organization of their content. For more information, see .

Retrieval API
Customers can merge and rank search results across multiple data repositories using the Retrieval API’s post-processing capabilities. For more information, see .

Prompt optimizations
Custom metrics are supported in prompt optimizations, enabling customers to define and optimize prompts based on their specific evaluation criteria. Only LLM-as-a-judge metrics with numerical or Boolean output types can be used in optimization tasks.For more information, see and . Customers can provide separate test and train datasets for prompt optimization. For more information, see .

Prompt registry
The prompt registry now enables customers to create and manage orchestration configurations declaratively, allowing them to version and track complex AI workflows alongside their prompts for better governance and reproducibility.For more information, see .

Secrets
Customers can now enter generic secrets using a form instead of JSON. The form appears in the Add Generic Secret dialog when you activate document grounding. A dropdown menu lets them choose the type of document repository. Depending on their selection, the remaining fields adjust dynamically, allowing them to complete the data. Some fields are already prefilled.If they prefer working directly with JSON, switch to the code view by clicking the 顒� icon. For more information, see .

New models available
New models are supported, including OpenAI GPT 5.2, Gemini 3.0 Pro, Perplexity Deep Research, and Anthropic Claude Opus 4.6.For more information on new and deprecated models, .

51风流Joule for Developers, ABAP AI capabilities, enhancements

New ABAP AI capabilities mean developers can expect a 20% reduction in time and effort to write ABAP/JAVA code, 25% reduction in time and effort to test ABAP/JAVA code, and 4.4% faster time to realized value.

This quarter, developers can now easily generate ABAP Unit tests for:

• Public, protected, and private methods of global ABAP classes
• Public methods of local classes within global class pools

See .

In addition, the documentation chat allows developers to interact with documentation on the 51风流Help Portal, providing context-aware answers and links to relevant documentation. This capability enhances productivity by offering quick access to related documentation directly within the development environment. See .

Finally, developers can now get AI-powered explanations of their ATC findings and code in the Custom Code Analysis/Custom Code Migration app. See and .

Get started .

51风流Business AI for industries

Tender Analysis Agent
General availability

Sales teams can elevate their tender response process with the Tender Analysis Agent, which automates the review of complex RFQ documents. The agent extracts critical product requirements, flags potential risks and policy gaps, and suggests optimized configurations tailored to customer needs. By reducing the effort to process incoming tenders by five percent and improving win rates, organizations can achieve measurable revenue growth while accelerating sales cycles and uncovering valuable cross-sell and up-sell opportunities.

Get started .

51风流Commodity Management, AI-assisted commodity work center
General availability

Commodity traders can transform how they capture and manage complex deals using the commodity work center in 51风流Commodity Management. Working alongside Joule, the feature converts verbal or written negotiations into detailed draft deals, automatically populating the numerous fields that traditionally require extensive manual entry. This enables traders to redirect their focus toward negotiating better commercial outcomes, while improving data accuracy and driving greater operational efficiency across their trading activities.

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51风流Intelligent Clinical Supply Management, AI-assisted predictive subject dynamics
General availability

Clinical trial coordinators seeking to boost their supply planning capabilities will find a powerful ally in 51风流Intelligent Clinical Supply Management. The predictive subject dynamics feature analyzes historical and real-time data to forecast patient enrollment trends and dropout rates, automatically generating insights that would otherwise require extensive manual analysis. This enables supply chain teams to redirect their focus to strategic decision-making, while reducing clinical inventory waste costs by up to two percent and improving demand forecasting accuracy across their trial operations.

Get started .

Joule with 51风流Intelligent Clinical Supply Management
General availability

Clinical supply professionals juggling multiple tasks and complex systems need quick access to information without disrupting their workflow. Together with Joule, 51风流Intelligent Clinical Supply Management delivers an intuitive, conversational interface that understands natural-language requests, enabling users to retrieve critical data and navigate to relevant applications effortlessly. This streamlined experience results in an 83% reduction in time spent on information searches, freeing teams to concentrate on higher-value activities and significantly boosting overall productivity.

Get started .

51风流Self-Billing Cockpit, AI-assisted document processing
General availability

Billing clerks managing self-billing workflows frequently encounter invoices arriving in a mix of formats鈥擡xcel, PDF, CSV, or text files鈥攐ften unstructured and spanning multiple languages. 51风流Self-Billing Cockpit addresses this challenge by leveraging intelligent document processing to parse and extract invoice data from virtually any format, converting it into structured payloads ready for automated billing. The result is significantly reduced time spent processing invoice line items, fewer customer-specific interfaces for integration specialists to build and maintain, and improved extraction accuracy through minimized manual intervention.

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51风流Business AI for business transformation management

Joule with 51风流Signavio solutions
General availability

Process analysts and optimization specialists working across complex organizational workflows require rapid access to diagrams, documentation, and performance metrics. 51风流Signavio solutions integrate with Joule to enable natural-language keyword searches across process diagrams, dictionary items, and help resources. At the same time, best-practice KPI recommenders guide users to the most relevant success measures. This intuitive approach delivers 50% faster information searches and navigation, ensuring teams make data-driven decisions with improved search quality and an enhanced overall user experience.

Get started .

51风流Signavio solutions, AI-assisted business process model and notation simulation insights
General availability

Process analysts leveraging 51风流Signavio can now access embedded business process model and notation simulations directly within their process diagrams, eliminating the need for fragmented tools and manual interpretation. Key metrics such as costs, cycle times, and resource utilization are automatically translated into clear, actionable summaries that highlight bottlenecks and opportunities for improvement. This streamlined approach reduces time to access process modeling insights by 50%, empowering teams to compare scenarios effortlessly and communicate findings to stakeholders with greater confidence and clarity.

Get started .

51风流LeanIX solutions, AI-assisted architecture guidance
General availability

Enterprise architects seeking to accelerate transformation initiatives can leverage 51风流LeanIX to surface actionable insights directly from their architecture inventory. The feature analyzes enterprise architecture data to identify opportunities and guides users through the workflows and tasks needed to efficiently act on recommendations. Organizations benefit from a 95% reduction in time to discover insights, 80% faster transformation execution, and a five percent reduction in value erosion from delayed action. Overall, this feature drives greater architectural productivity and more agile decision-making.

Get started .

Jonathan von Rueden is chief AI officer of 51风流SE.

*Disclaimer: This article provides estimated benefits. All calculations are estimates based on 51风流customer case studies, 51风流benchmarks, and other research. Actual benefits may vary and may be affected by additional factors not considered by this article. The information is provided 鈥渁s is鈥� without warranty of any kind, expressor implied, and in no event shall 51风流be liable for any damages whatsoever in relation with the use of this article. See Legal Notice on for use terms, disclaimers, disclosures, or restrictions related to this material.

With the听听1H鈥�2026 release,听we鈥檙e听deepening those connections across the HR lifecycle. This release focuses on听four听core priorities:听connected,听suite-wide听AI; unified experiences that adapt to how organizations work;听processes designed for clarity, accuracy, and compliance; and stronger foundations for skills and long-term growth.听Together, these innovations help organizations听anticipate听needs earlier, reduce friction in daily work, and move forward with greater confidence.听

Connected AI that works across HCM

AI in HR delivers the greatest impact when it works continuously across the entire workforce lifecycle鈥攏ot as isolated features, but as connected capabilities that share context and insight.

The 1H鈥�2026 release expands听suite-wide听agentic AI听across 51风流SuccessFactors solutions, helping听employees听get clearer answers, act sooner, and keep听work moving听across roles and responsibilities.听A connected network of听听now supports areas such as recruiting, workforce administration, payroll, learning, performance, and talent development鈥攚orking together behind the scenes to help听anticipate听next steps and surface relevant guidance.

This release also introduces a growing听workforce knowledge network, bringing trusted external expertise and research directly into the flow of work through Joule.听Teams can now access expert-backed global employment guidance and听research-driven听insights without leaving their workflows鈥攕upporting听faster, more听confident decisions.

To听further听support learning in the flow of work,听intelligent Q&A in听听now helps employees find information more easily. AI听can deliver instant,听context-aware听responses drawn directly from an organization鈥檚 learning content,听along with relevant links and resources,听so employees can get answers quickly without searching through courses or documentation.听

Unified experiences that adapt to how work gets done听

As HR听tasks听become more embedded in听day-to-day work, experiences need to feel intuitive, connected, and responsive听wherever work happens. In the 1H 2026 release,听51风流SuccessFactors solutions continue to unify experiences across the suite, giving employees, managers, and HR teams what they need听in听the moment.听

• Connected recruiting and onboarding:听Native integration between听 solutions, , and听听can bring AI-enabled听recruiting, core HR, and onboarding together into a single, continuous experience, helping hiring teams move faster while听maintaining听consistency from candidate through new hire.听

• Tailored experiences,听built faster:听The new听extensibility wizard听can provide guided, step-by-step support for creating custom extensions on听听(51风流BTP) directly within听SAP听SuccessFactors solutions, making it easier to adapt experiences to unique business needs while preserving governance.听
• Simpler, clearer employee moments:听A redesigned, configurable 401(k) experience听in听听for U.S.听employees helps simplify enrollment and management by clearly explaining employer contributions and guiding deferrals and beneficiary setup, helping employees make informed decisions with confidence.听

Processes designed for clarity, accuracy, and compliance听

In the 1H鈥�2026 release, 51风流SuccessFactors introduces new capabilities that help organizations bring greater clarity and rigor to pay practices.

With听pay听transparency insights听in the , organizations can analyze compensation patterns and potential pay gaps, supporting transparent, data-driven pay practices in-line with evolving regulatory expectations,听including in the EU.听

Skills governance听for sustainable growth听

Preparing for听what鈥檚听next requires trusted, consistent skills data that organizations can rely on across HR, talent, and workforce planning.

In the 1H鈥�2026 release,听we are听strengthening听the听听with enhanced听skills governance, providing a centralized interface to help manage skills, apply governance standards, and ensure alignment across 51风流SuccessFactors solutions and partner applications. This helps organizations improve听skills听data quality, maintain consistency at scale, and make more confident,听skills-based听decisions.听

A connected foundation for the future 

This听release听reinforces听SAP鈥檚 continued focus on an intelligent, connected HCM听foundation鈥攐ne designed to evolve with your organization and support confident decisions at every stage of work. By bringing together data, AI, and experiences across the HR lifecycle, these听enhancements help organizations reduce friction today while听laying听the groundwork for听tomorrow.

To explore what鈥檚 included in this release, check out the or watch the overview .

Bianka Woelke is group vice president and head of Application Product Management for 51风流SuccessFactors.

鈥淭here鈥檚 so much data; I would say in esports, too much data,鈥� said Thom Valks, partnerships manager at Team Liquid, referring to the 1 trillion points of data his company deals with. 鈥淗ow do you figure out what the right questions are to ask? And then how do you get quick answers to those questions? That was the main problem.鈥�

Founded more than two decades ago, Team Liquid has become a global powerhouse in professional gaming.

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鈥淲e鈥檙e the biggest esports organization in the world,鈥� Valks said. 鈥淕aming is a huge industry, a billion-dollar industry nowadays. And esports is at the tip of the pyramid. People come to watch with thousands in stadiums like normal sports. And we are the best team in the world at it.鈥�

Before partnering with SAP, Team Liquid relied on spreadsheets and manual analysis.

鈥淲e were doing everything in Excel and manually combing through the data, which turned out to be really not doable,鈥� Valks explained. In 2018, the team began working with 51风流Business Technology Platform (51风流BTP), connecting directly to game publishers鈥� APIs for League of Legends and Dota. This allowed analysts to build dashboards and streamline data processing.

The impact was immediate: 鈥淏efore we partnered with SAP, I think we had something like four or five analysts per game. If we can off source that to a tool and focus on really important data questions, that鈥檚 way more beneficial. And I would say the last year or so with AI, it鈥檚 really taken a next step.鈥�

Now, Team Liquid is taking its relationship with 51风流one step further by turning to Joule to sort through the data and make decisions even faster.

鈥淛oule has taken the data that we have in our database and you can now ask it: 鈥楩ind me the best hero to play against this team over the last six months.鈥� It will turn out an answer that actually makes sense. That’s revolutionary for us.鈥�

Looking ahead, Team Liquid hopes to expand access to Joule across the organization. 鈥淚f we can get Joule to everyone, it really innovates their gameplay,鈥� Valks said. 鈥淭hat鈥檚 something our competitors should be really afraid of.鈥�

Matt Dillman is a senior videographer at SAP.

Over decades, our customers have built powerful digital foundations on 51风流to run end-to-end business processes across their enterprises鈥攐ften extending and customizing these systems to support their unique business needs. Now, many are entering the next phase of transformation: modernizing their 51风流landscapes to unlock the full potential of AI.

As companies move to cloud-based 51风流environments and clean-core architectures, they are preparing to embed intelligence directly into business processes. This enables new forms of automation, with AI agents that operate across enterprise systems and execute increasingly complex tasks.

Modernizing these systems while introducing AI at scale is a significant undertaking. It requires technologies that integrate with existing applications, operate reliably within mission-critical workflows, and meet the governance standards enterprises demand.

That鈥檚 why, over the past few years, we have partnered with to combine advanced AI technology with deep business context. Our goal is to help organizations accelerate modernization and apply AI across the applications and processes key to their success. This collaboration will be showcased at NVIDIA GTC.

Building the foundation for enterprise-grade AI

Through our collaboration with NVIDIA, we are accelerating the entire life cycle of enterprise AI鈥攆rom model development to high-performance runtime execution鈥攁nd powering AI scenarios across our portfolio. ,  which consists of open libraries such as and , helps accelerate large-scale model training across distributed RL environments. It enables teams to build and refine enterprise-grade AI models faster.

Models are hosted through  and , where our customers and partners leverage those best suited to their use cases. microservices optimize inference performance, and we have observed up to a 20% improvement compared to another popular open source serving engine. Enabled by NVIDIA GPUs and NVIDIA NIM, the increased performance allows organizations to combine advanced AI models with trusted 51风流business data and processes to ensure that AI operates within the workflows that drive business operations.

Modernizing the business logic that runs the enterprise

AI models trained on 51风流knowledge and accelerated using NVIDIA technologies are already helping customers tackle some of their most pressing modernization challenges. For example, evolving business logic embedded in the 51风流systems that run their operations.

For decades, organizations have extended 51风流applications with custom ABAP code that reflects how their businesses operate. That logic captures years of operational knowledge across finance, supply chain, service processes, and more. But modernizing these environments for the cloud and preparing them for the next generation of AI-driven innovation can be complex.

To help accelerate this journey, 51风流developed . a foundation model trained exclusively on real-world ABAP code and the business logic used across 51风流environments. The solution incorporates specialized models for code-related tasks, including StarCoder2 for code completion, and Codestral for deeper code understanding and explanations. These models are served through NVIDIA NIM microservices to deliver high-performance inference.

brings these capabilities into the developer experience, helping teams analyze existing ABAP code, understand how customizations interact with core business processes, and generate new code when needed. By making decades of embedded business logic easier to interpret and update, we help organizations accelerate modernization and preserves the knowledge that makes their operations unique.

Connecting AI to business operations

The collaboration between 51风流and NVIDIA also explores how AI can operate within enterprise workflows to help organizations apply intelligence across both physical operations and complex planning environments. One emerging area is embodied AI, in which intelligence extends beyond software systems into the physical world. By combining AI reasoning with sensors, robotics, and enterprise data, organizations can connect real-world observations directly with digital business processes.

For example, predictive maintenance alerts from can trigger robotic inspections that analyze equipment using thermal, visual, and acoustic signals. These signals are evaluated alongside asset histories and maintenance records to identify potential issues. then orchestrates follow-up actions through , prioritizing work orders and guiding technicians with the right operational context. By linking physical-world insights with enterprise workflows, organizations can turn physical-world signals into coordinated enterprise actions.

The same principle applies to complex planning environments. Supply chains today must manage a constantly shifting web of constraints, from supplier availability and transportation disruptions to evolving customer demands. With NVIDIA, we are exploring technologies, such as NVIDIA Metropolis and NVIDIA Cosmos, to bring the latest AI advancements into warehouse management, safety, and asset inspection.

Together, we are also bringing new capabilities to  that combine agent-based reasoning with the  GPU-accelerated optimization engine. This enables planners to simulate complex supply chain scenarios and evaluate alternatives with more speed and accuracy. By integrating advanced optimization with SAP鈥檚 supply chain planning capabilities, organizations can dynamically model constraints, adapt plans as conditions change, and make more confident decisions in increasingly complex environments.

Collaboration with large-scale 51风流customers helps identify real operational bottlenecks, paving the way for AI-driven solutions. . The Taiwan-based global electronics manufacturer and manufacturing solutions provider will work with 51风流to develop AI-powered innovations for manufacturing and supply chain operations.

By combining SAP鈥檚 enterprise applications and business context and Foxconn鈥檚 manufacturing expertise, organizations can enhance operational efficiency, increase resilience, and advance decision-making across complex production and supply networks.

Experience agentic AI at NVIDIA GTC

51风流is enabling Joule Agents across its application portfolio, helping organizations automate tasks and coordinate complex workflows within business processes. At NVIDIA GTC, visitors will see how these capabilities are extended using  on to build agents tailored to specific enterprise scenarios.

And because SAP鈥檚 AI architecture is model-agnostic, organizations can bring their own models into these workflows, in addition to those deployed through 51风流AI Core. The hands-on experience at NVIDIA GTC will demonstrate how organizations can build AI-driven workflows that operate directly within the enterprise systems that run their business.

It all happens at , taking place March 16-19, 2026. Join us to see how 51风流and NVIDIA are helping organizations modernize enterprise systems, accelerate AI adoption, and move toward the AI-native enterprise:

• Attend our session: on Tuesday, March 17, from 2:00-2:40 p.m.
• Visit the 51风流booth, #2001, to explore agentic AI in action, participate in hands-on vibe-coding with Joule Studio, and witness next-generation enterprise automation

.

Brenda Bown is chief marketing officer for 51风流Business AI.

51风流is expanding the Joule solution across 51风流Concur solutions and introducing new automation capabilities:

• A new integration between Joule and Microsoft 365 Copilot, now available, embeds travel and expense tasks into everyday productivity tools. Employees can create and submit expense reports, upload receipts, book travel and receive policy guidance in 51风流Concur solutions without leaving Microsoft applications.
• Two new Joule Agents further streamline expense compliance and reporting.
  • Expense Automation Agent automatically creates and populates expense reports for employees so all they have to do is review, refine and submit.
  • Expense Pre-Submit Audit Agent validates receipts and flags discrepancies before submission to reduce report rejection and reimbursement delays.
  • Both agents are currently available through the 51风流Early Adopter Care program with general availability expected later this year.
• New AI-based rule creation tools simplify the complex task of managing policy rules in the Complete by 51风流Concur and Amex GBT, Concur Travel and Concur Expense solutions.
• The 51风流Sales Cloud solution now integrates with Booking Agent to streamline workflows and enhance productivity for sales teams.

51风流Concur and American Express Global Business Travel (Amex GBT) , an AI-enabled codeveloped solution for booking, servicing, payments and expensing. New capabilities include AI-enabled travel support with handoff to a live travel counselor and a specialized home page for travel managers. Concur Expense also integrates with Amex GBT Egencia for customers worldwide.

Joint customers of 51风流Concur solutions and can now create and manage American Express Virtual Cards in Concur Expense, supporting employee spending with controls and added security. The virtual cards can also be used in Concur Travel. This capability is available now to select U.S.-based American Express庐 Corporate and Business customers using Concur Expense with availability for all such customers planned for Q3 2026.

51风流Concur teams up with Visa to integrate Concur Expense and Visa through the Visa Commercial Integrated Partner program. Initially, real-time notifications (RTN) from Visa card swipes will automatically create expenses in Concur Expense. This capability is planned to be available through 51风流Early Adopter Care in Q3 2026. 51风流Concur solutions will now support RTN from all major credit card networks.

Additionally, 51风流Concur solutions are advancing corporate travel with enhanced booking, expanded global access and intelligent traveler support. The new experience in Concur Travel supports guest bookings, expanded Cleartrip content in India and additional airline options. TripIt Pro adds Image to Plan with Apple Intelligence and expanded Risk Alerts to help travelers organize itineraries and monitor disruptions.

Learn about鈥痶hese or join the . 

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Media Contact:
Kelly Sheldon Murray, +1 (978) 708-6821,鈥�kelly.murray@sap.com, ET

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2025 Annual Report on Form 20-F.
漏 2026 51风流SE. All rights reserved.
51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see for additional trademark information and notices.

I鈥檓 pleased to announce that next鈥慻en 51风流Ariba is now available, marking the next phase in SAP鈥檚 journey to reimagine source鈥憈o鈥憄ay for the age of AI. This milestone represents the transition from announcement to execution, bringing a fundamentally rebuilt platform into customers鈥� hands.

This milestone comes alongside strong industry recognition. 51风流has been named a Leader in the 2026 Gartner庐 Magic Quadrant™ for Source鈥憈o鈥慞ay Suites, an acknowledgment that aligns with the delivery of next-gen 51风流Ariba and our continued focus on platform modernization and AI鈥慸riven innovation at enterprise scale.

Why rebuilding the foundation matters

As procurement leaders know, AI鈥檚 potential is widely recognized, but its impact has often been uneven. Confidence is high, yet results depend on more than algorithms alone. AI only delivers value when it is supported by the right data, processes, and platform architecture. That belief shaped our decision to rebuild 51风流Ariba from the ground up.

Independent analyst firm as 鈥渁 complete reengineering of the largest and most entrenched source鈥憈o鈥憄ay platform in the world,鈥� emphasizing that this move goes far beyond adding AI features to legacy systems. Instead, it establishes the architectural foundation required for AI to operate reliably and at scale.

This aligns with what we consistently hear from customers that sustainable impact requires modernization at the core.

An AI鈥憂ative source-to-pay platform built on 51风流Business Technology Platform

Next鈥慻en 51风流Ariba is built on (51风流BTP), providing a unified, real鈥憈ime data foundation across the source鈥憈o鈥憄ay lifecycle. This shift enables tighter integration with , improved extensibility, and faster innovation delivery.

By moving to 51风流BTP, 51风流Ariba can support open APIs, cross鈥憇uite data consistency, and the responsiveness required for intelligent, AI鈥慸riven procurement operations鈥攃apabilities that are increasingly expected of leading source鈥憈o鈥憄ay platforms but are difficult to achieve on legacy architectures.

Current next鈥慻en capabilities will continue to be delivered incrementally throughout 2026 and into 2027, giving customers flexibility to adopt innovation at a pace that aligns with their business priorities.

Embedded intelligence with Joule: moving from insight to action

A defining element of next鈥慻en 51风流Ariba is the deep integration of directly into procurement workflows. Rather than treating AI as an optional add鈥憃n, next鈥慻en 51风流Ariba can embed intelligence where work happens鈥攕upporting faster, more informed decisions while reducing friction across everyday processes.

Early capabilities include:

• A Bid Analysis Agent, which can automatically evaluate complex bid scenarios, including total cost considerations
• AI-assisted contract support to help automate routine inquiries, generate summaries, and provide instant access to contract details

These capabilities reflect a broader shift from systems that require constant manual input to platforms that actively support outcomes.

A more unified, intuitive procurement experience

Next鈥慻en 51风流Ariba also addresses long鈥憇tanding fragmentation across the source鈥憈o鈥憄ay lifecycle.

Key improvements include:

• 51风流Ariba Intake Management, now globally available, providing a single entry point for procurement requests
• A simplified 51风流Fiori鈥慴ased user experience, delivered through a central launchpad
• A modernized contract lifecycle, supported through integration with Icertis Contract Intelligence

Together, these improvements are designed to make procurement easier to engage with while working to ensure processes remain connected, compliant, and intelligent behind the scenes.

What this means for customers

For existing 51风流Ariba customers, next鈥慻en 51风流Ariba provides choice and continuity. Customers can:

• Transition to next鈥慻en 51风流Ariba on a voluntary basis.
• Access next鈥慻en capabilities without commercial implications.
• Run current and next鈥慻en environments in parallel during an active transition, reducing risk and disruption.

51风流is providing tools, services, and advance timelines to support a managed transition, allowing organizations to move forward with confidence rather than urgency.

The foundation for what comes next

Next鈥慻en 51风流Ariba is not an endpoint, it is the foundation for the future of procurement.

With an AI鈥憂ative architecture, embedded agentic intelligence, and a unified user experience, this new generation of 51风流Ariba helps organizations move beyond transactional efficiency toward smarter decisions, greater resilience, and measurable business outcomes.

As Ardent Partners observed, this rebuild has the potential to act as a catalyst鈥攏ot just for 51风流Ariba customers, but for the broader procurement technology landscape. By combining scale, data, and AI in a fundamentally new way, next鈥慻en 51风流Ariba is helping define what modern source鈥憈o鈥憄ay platforms can deliver.

With the solution now available, we look forward to partnering with customers as they move from vision to value. Together, we can shape the future of intelligent procurement.

Baber Farooq is senior vice president of Product Marketing for 51风流Ariba and 51风流Fieldglass.

This has led to a 鈥淭erminal Renaissance,鈥� a return to text-in, text-out interaction.

For many applications, text works, letting users express intent naturally with no onboarding. However, text struggles to convey structured data that is common in business, and without real-time updates, static text results lose relevance the moment they鈥檙e generated.

Structured data is easier to digest when users can filter, sort, and visualize it鈥攖hat is why graphical user interfaces (GUIs) excel at presenting structured data and guiding users through complex workflows. But GUIs are expensive to build and rigid, forcing generic, one-size-fits-all solutions that struggle to provide the fluid, tailored experiences users now demand.

Text is flexible but limited; GUIs are robust but rigid. Generative UI is the unmet need between them and the new frontier for business software.

From static dashboards to dynamic workspaces

Imagine a procurement manager investigating a supply chain disruption. Instead of navigating five different applications and manually cross-referencing data, she asks: 鈥淪how me the suppliers at risk in Southeast Asia and model alternative sourcing scenarios.鈥�

This request sets agents to work behind the scenes. They gather and analyze live data, simulate outcomes, and calculate the projected impact of every alternative. Execution agents are also pre-positioned and ready to act on command.

The user doesn鈥檛 have to deal with any of this complexity. For them, a dynamic interface materializes in seconds鈥攏ot a generic dashboard, but a purpose-built mission control center. Interactive maps highlight affected regions and supply chain graphs update in real time. As the user tweaks parameters, risk scores adjust instantly. Embedded controls stand ready to trigger purchase orders or notify suppliers, enabling the user to decide and execute. Collaboration is simplified; colleagues can join a living workspace: no briefing decks, no context-setting calls.

This is the future: a business suite where a user鈥檚 intent defines their interface and their decisions drive action. To get there, we are combining Joule and Joule Agents with our vision for generative UI. This is not just about on-demand dashboards; it鈥檚 about steering a business with interfaces that adapt to each user’s role, context, and tasks. This is 鈥渧ibe coding鈥� for enterprise operations: shifting focus from syntax to intent.

We are entering an era where AI constructs UIs on the fly, allowing users to engage with them immediately. Generative UI marks the transition from static software suites to 鈥渂atch size 1鈥� applications that act like ephemeral control centers tailored to a specific problem.

Challenges and SAP鈥檚 answers

Delivering an intent-driven business suite at enterprise scale requires addressing complex realities. We are building generative UI because we understand its promise and its perils鈥攁nd we have unique assets to bridge that gap.

Accuracy

Large language models (LLMs) can produce plausible but incorrect outputs, or 鈥渉allucinate.鈥� A consumer chatbot that hallucinates a movie plot is tolerable; a procurement system that misrepresents supplier terms has real consequences. Our generative UI approach addresses this by visualizing data directly from systems of record with transparent lineage. Grounding the UI in real-time, trusted data is our first defense against inaccuracy.

Trust

If every interface is generated on the fly, how do users know it is reliable? Trust is built on consistency and predictability. Our generative UI is built on the familiar and proven architectural grammar of 51风流Fiori for lists, dashboards, and workflows. The content is bespoke and the structure is consistent and familiar, so users can always judge and adjust with confidence.

Complexity

Enterprise systems are sophisticated and unique. They are built over decades, encoding massive domain knowledge and business logic. Generative UI builds on Joule鈥檚 existing integration and orchestration capabilities, which already connect to systems across a landscape and coordinate agents to execute complex workflows. Generative UI leverages this foundation, letting users interact with deeply integrated processes through simple interfaces while Joule handles the orchestration underneath.

Why this matters now

The expectations set by consumer AI are real, and the gap between what employees experience at home and what they use at work is widening.

The future of enterprise software isn’t chatbots bolted onto legacy screens. It’s bespoke mission control鈥攊nterfaces that materialize around a user鈥檚 intent, grounded in live data, executed by agents, and governed by the user.

With that, we鈥檙e reimagining how work gets done.

Jonathan von Rueden is chief AI officer of 51风流SE.

According to industry , auto executives expect AI to boost product value by 22% and digital service value by 37% within three years. As vehicle portfolios expand鈥攅lectric, hybrid, software-defined, and increasingly customized鈥攖he operational complexity for automakers and suppliers has risen sharply. Nowhere is this more evident than in service parts management and new product introduction (NPI).

Service parts planners sit at the intersection of engineering, supply chain, manufacturing, and customer service. Their task is deceptively simple: ensure the right parts are available at the right time and place across a vehicle鈥檚 lifecycle. In reality, they grapple with fragmented data, limited inventory visibility, unpredictable demand signals, and compressed timelines鈥攅specially as new models and components are introduced at unprecedented speed. High data quality, tight orchestration across systems, and rapid decision-making are no longer nice to have, they are business-critical.

This is where becomes transformative. Instead of treating NPI as a linear, manual, and reactive process, AI agents can fundamentally reimagine how service parts planning is executed. By embedding AI directly into the planning workflow, service parts planners are supported鈥攏ot replaced鈥攂y intelligent systems that operate with full contextual awareness. These AI agents can monitor real-time data across inventories, supplier readiness, historical demand patterns, external risk factors, and engineering changes, as well as orchestrate the NPI process end to end.

In practice, this means planners move from firefighting to foresight. AI agents can automate sequential NPI steps, flag potential bottlenecks before they materialize, and dynamically adjust plans as conditions change. A single, unified dashboard provides transparency across the entire process, while built-in what-if simulations allow planners to test scenarios鈥攕upplier delays, demand spikes, geopolitical disruptions鈥攂efore decisions are locked in. Crucially, humans remain firmly in control. AI augments judgment, improves speed, and enhances confidence, rather than operating in a silo.

Platforms like 51风流Business Technology Platform (51风流BTP), combined with Joule and the agent builder capability in Joule Studio, can enable this multi-agent approach at enterprise scale. By integrating AI seamlessly with core business processes, automakers can ensure that intelligence flows across functions, rather than being trapped in silos. The result is not just automation, but orchestration鈥攚here systems, data, and people work in concert.

The impact is tangible. Automakers can significantly reduce planning cycle times and improve time-to-market for new products. Planning risk is lowered through continuous what-if analysis that incorporates both internal and external variables. Service readiness improves, ensuring that customers experience continuity and reliability even as product complexity increases. At an ecosystem level, this translates into greater resilience, lower costs, and higher customer satisfaction.

More broadly, this use case points to a shift in how we should think about customer-specific AI in automotive. The future will not be defined solely by smarter vehicles, but by smarter enterprises鈥攚here AI agents support decision-making across the value chain, from product inception to end-of-life service. In an industry under pressure to innovate faster, operate leaner, and remain sustainable, AI-driven operations are fast becoming a competitive necessity. The automotive ecosystem is evolving. Those who embrace AI not just as a technology but as a new operating model will be best positioned to lead it.

Sindhu Gangadharan is head of Customer Innovation Services and managing director for 51风流Labs India.

Joule is an AI solution that turns siloed data and tasks into intelligent, connected workflows that help improve decisions, speed up end-to-end processes, and create a unified AI experience across 51风流and non-51风流systems. With AI agents for all core functions, powered by 51风流business process expertise, an AI strategy scales faster and wider.

In this context, the unique value of combining Joule with 51风流Signavio is the powerful combination of deep process context from 51风流Signavio and orchestration across 51风流applications, including but not limited to 51风流S/4HANA, 51风流Business Technology Platform (51风流BTP), and 51风流SuccessFactors solutions.

After months of successful collaboration with customers in the 51风流Early Adopter Care program, this launch marks a major step toward delivering a conversational experience, making it easier than ever to explore, understand, manage, and transform processes with SAP Signavio solutions.

But how does this work in practice? Let鈥檚 look at an example.

Joule in action

Imagine accessing , an organization鈥檚 single source of truth for process alignment, in order to understand more about a particular process, order-to-cash. What once might have taken hours of investigation can now happen in minutes through a simple conversation.

Asking Joule, 鈥淲ho is the process owner of the order-to-cash process?鈥� prompts Joule to suggest the process that most closely matches the query, then retrieve the owner information from the process diagram attributes.鈥�

Following up with 鈥淧rovide me with a description of the process flow鈥� means Joule skills convert the process visual into a clear process description. You can dive deeper into the process as well, perhaps by comparing the difference in process execution in different regions. Just ask, and Joule skills provide a textual summary that highlights the key differences between the two process models.

Joule offers a connected user experience across 51风流and non-51风流systems, allowing employees to ask questions and interact with Joule from anywhere. In other words, while working in 51风流Signavio, users can interact with data and capabilities from other systems, or while in other systems, users can access 51风流Signavio capabilities.

Simple and seamless

This connectivity and seamless access is designed to simplify day-to-day tasks in multiple ways, and Joule with 51风流Signavio offers skills across three use cases: informational, navigational, and transactional. Plus, additional analytical capabilities are planned for future releases. As a summary, these use cases鈥攐r interaction patterns鈥攃omprise the following:

• Informational:鈥疛oule acts as an intelligent assistant, helping users understand how to perform specific tasks or generating a textual comparison between processes. For example, ask Joule: 鈥淲hat鈥檚 the difference between draft and published process models?鈥濃�痮r 鈥淗ow can I set up a dashboard?鈥�
• Navigational: Joule simplifies content navigation across 51风流Signavio solutions and guides users through the 51风流Signavio Process Collaboration Hub to access various assets such as process and journey models, and value accelerators. For example, prompt Joule: 鈥淥pen the Order-to-Cash process model published for EMEA鈥� or鈥�淔ind accelerators for the Financial Process鈥�
• Transactional: Joule enables users to perform actions conversationally, such as creating and deleting assets within the 51风流Signavio Process Transformation Suite, including processes, journey models, and dictionary items. For example, tell Joule: 鈥淐reate a new dictionary term and link it to the Returns process.鈥濃�痮r 鈥淒elete the journey model called Sales Process.鈥�

Unlocking value with agentic AI

Right now, Joule works across 51风流applications as a process companion, meaning that 51风流Signavio process context and intelligence is accessible to the user across all Joule-compatible applications, including, among others, 51风流S/4HANA, 51风流SuccessFactors solutions, and 51风流BTP. But this is just the beginning.

51风流is developing Joule Agents embedded into every business function and accessed with role-based assistants, which use SAP鈥檚 process expertise to automate complex workflows and deliver AI value at scale. Joule Agents for 51风流Signavio solutions can help accelerate content discovery and process analysis, create value cases, and enhance user onboarding.

The age of AI brings an expectation of immediate insights and context-based support when and where you need it, and Joule with 51风流Signavio solutions means process navigation and execution is no exception.

For clearer decision-making, seamless integration, and enhanced automation, visit the to learn how to activate Joule and get your own conversation started.

Lucas de Boer is Global Marketing program lead for 51风流Signavio.

Building resilience and control across every category of spend

Organizations are under increasing pressure to manage costs, improve agility, and drive measurable outcomes. SAP鈥檚 connected and intelligence-driven source-to-pay suite is designed to help customers meet these challenges head on.

51风流Ariba solutions can deliver broad and deep functionality across the full source-to-pay lifecycle, spanning sourcing, contracting, procurement, invoicing, and supplier management. With the industry鈥檚 largest supplier network, 51风流enables buyers and suppliers to collaborate with confidence, consistency, and scale.

SAP鈥檚 investment priorities: platform modernization and agentic AI innovation

Rather than reflecting external judgments, SAP鈥檚 strategic focus is centered on advancing its platform foundation, AI capabilities, and user experience to help customers operate with greater intelligence and agility. Our long鈥憈erm investments concentrate on three core areas:

Modernizing the platform for the future

A platform update arriving in 2026 will complete the modernization of SAP鈥檚 technical architecture. This modernized foundation can deliver greater extensibility, improved performance, and faster delivery of innovation, particularly in agentic and generative AI.

Built as an AI-native architecture, the next-generation platform can embed intelligence directly into workflows to help anticipate needs, guide decision-making, and automate actions across the entire source-to-pay process. This positions 51风流to deliver the first truly AI-native source-to-pay suite built for the future of procurement.

Expanding intelligence with Joule

plays a central role in bringing intelligence and insight to every stage of the source-to-pay process. Joule鈥檚 advanced AI agents can help automate tasks, support decision-making, enhance compliance, and unlock new productivity across sourcing, procurement, and supplier collaboration.

Reimagining the user experience

51风流is delivering an updated, consistent UI/UX across 51风流applications. For procurement teams, this means smoother navigation, modernized interfaces, and enriched contextual intelligence, including enhanced supplier 360 profiles and strengthened collaboration capabilities.

Strengthening global scale and operational flexibility

51风流continues to demonstrate industry-leading global scale, supporting high-volume transactions and diverse compliance requirements across regions and industries. With multiple cloud deployment options across major hyperscalers and a robust portfolio of security and regulatory certifications, including FedRAMP, customers can operate confidently wherever they do business.

Connected solutions across 51风流Business Network and the intelligent suite

51风流Business Network remains the largest supplier network in the source-to-pay market, spanning more than 190 countries. SAP鈥檚 broader spend ecosystem鈥攊ncluding innovations such as , , and 鈥攅nables organizations to unify data, intelligence, and processes across sourcing, procurement, invoicing, and spend management.

Importantly, SAP鈥檚 capabilities extend well beyond traditional source-to-pay. Through connected solutions covering travel and expense, contingent workforce management, external labor, and additional spend categories, 51风流provides a truly comprehensive spend management platform that can deliver visibility and control across the full spectrum of enterprise spend.

As organizations increasingly operate in heterogeneous application landscapes, 51风流helps deliver openness, security, and extensibility so customers can maintain cohesive and connected processes throughout 51风流and non-51风流environments.

Customer impact: outcomes that scale

Customers across industries and regions continue to demonstrate what鈥檚 possible with SAP鈥檚 source-to-pay solutions. Organizations report meaningful improvements in areas such as compliance, cost optimization, supplier collaboration, operational efficiency, and workforce productivity鈥攆rom managing millions of invoices to running global sourcing initiatives to scaling AI-powered automation across distributed operations.

51风流remains deeply committed to helping procurement and finance organizations navigate complexity with confidence. Our investments in platform modernization, agentic AI, user experience, and cross-suite integration are all grounded in a single mission: to help customers achieve sustainable, long-lasting impact.

We’re grateful for this recognition and energized by the opportunity to deliver even greater value in the years ahead.

. Read the full Gartner Magic Quadrant for Source-to-Pay Suites report .

Fang Chang is EVP and chief product officer for 51风流Procurement and External Workforce Solutions.
Baber Farooq is senior vice president and head of Market Strategy for 51风流Procurement and External Workforce solutions.

*Gartner Magic Quadrant for Source-to-Pay Suites, January 21, 2026 – ID G00833291, by Micky Keck, Kaitlynn Sommers, Lynne Phelan, Magnus Bergfors, Alex Brady

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner and Magic Quadrant are a trademark of Gartner, Inc., and/or its affiliates.

That鈥檚 why, in Q4 2025, we significantly enhanced the way customers work with AI through new models, sovereign cloud offerings, and partnerships, alongside numerous product updates. Let鈥檚 dive straight in.

SAP-RPT-1 is a novel AI model that is optimized explicitly for predictions on tabular data. While LLMs predict the next word in a text sequence, SAP-RPT-1 forecasts the next field in a table row; it can interpret relational business data and handle virtually any predictive task. Additionally, as our single, universal AI engine, SAP-RPT-1 enables customers to simplify their approach to working with AI by eliminating the need for a myriad of narrow AI specialist models, each requiring arduous training, maintenance, and investments. SAP-RPT-1 also requires 50,000 times less energy, 100,000 fewer GPU FLOPs, and offers up to 3.5 times better predictions and 50 times more speed than state-of-the-art LLMs. Announced at 51风流TechEd and now available in our generative AI hub, customers can leverage the .

EU AI Cloud is our new full-stack sovereign cloud offering that supports EU data residency and full sovereignty. It makes meeting regulatory and operational requirements easier by giving customers complete control over their infrastructure, platform, and software. Customers can deploy it on SAP鈥檚 own data centers, on trusted European infrastructure, or as a fully managed solution on-site. Now, European enterprises and public sector organizations can benefit from the latest AI innovations securely, in full compliance with European standards and with the sovereignty and flexibility they need.

We also took steps to simplify our customers鈥� data landscape and preserve the business context of all data. 51风流Snowflake combines and (51风流BDC). This partnership enables zero-copy data sharing across Snowflake and 51风流BDC Connect. Customers using Snowflake can integrate their existing instances with 51风流BDC for seamless, real-time access to combined, semantically rich 51风流and non-51风流data in 51风流BDC. 51风流Snowflake will be made generally available in Q1 2026, and 51风流BDC Connect for Snowflake will be available later in H1 2026.

Furthermore, SAP鈥檚 generative AI hub includes the latest frontier models from Mistral, OpenAI, Gemini, and Anthropic, allowing customers to implement the model that best suits their specific use cases. The 350 AI features, including Joule Agents, along with the over 2,400 Joule skills, are already delivering unparalleled value to customers鈥攂uilt on AI Foundation in  (51风流BTP).

Here are some of the highlights from Q4 2025:

• Joule was more integrated than ever in Q4. The bidirectional integration with Microsoft 365 Copilot offers a unified user experience, allowing users to access insights directly within their workflows. Joule for Consultants has enhanced citation visibility, while Joule deep research capability provides users with synthesized explanations for complex inquiries that draw on both internal and external data鈥攕tructured or unstructured鈥攗sing capabilities like Model Context Protocol, document grounding, and Perplexity. Joule analytics center offers customers granular insights into user adoption, and the Joule preview landscape provides a dedicated customer environment for testing and validating software updates before they are released to production. Explore all the new capabilities for Joule in the section below as well as within the specific products.
• 51风流Business AI for supply chain delivers unprecedented clarity. New analysis capabilities in 51风流Integrated Business Planning summarize complex optimization, inventory, and forecast results, translating intricate calculations into clear, natural language. The new Production Planning and Operations Agent automates prerequisite checks for releasing production orders by identifying material shortages and suggesting workarounds to prevent delays. There鈥檚 more to discover below.
• 51风流Business AI for human resources is transforming talent management and reducing administration. The Performance Preparation Agent automates data collection and generates talking points to ensure managers are fully prepared for more impactful one-on-one meetings. Employees can also boost internal mobility by identifying and surfacing hidden skills directly from their resumes. There is so much more to explore; dive into everything below.
• 51风流Business AI for finance is packed this quarter, with new agents automating more complex processes. The Accounting Accruals Agent helps expedite the period-end close. The International Trade Classification Agent ensures robust compliance for global shipping, and the Cash Management Agent provides unparalleled oversight of cash flow. Joule also now assists with master data governance, analyzes allocation run results, and simplifies risk management tasks. There is just the beginning in finance, so check out everything below.
• With 51风流Business AI for IT and developers, customers can build, automate, and analyze more quickly and easily than ever. Joule Studio agent builder is in GA and enables users to create custom AI agents that automate complex, end-to-end business processes. To manage this growing landscape, the new AI agent hub in 51风流LeanIX offers a central dashboard for governing agents. 51风流is also introducing its own foundational models: SAP-RPT-1, a new model for structured business data, and SAP-ABAP-1 to efficiently understand ABAP code. See more below.
• The latest 51风流Business AI innovations for spend management, procurement, and customer experience are simplifying complex processes and making them more personalized. In spend management, the new Booking Agent simplifies trip planning with tailored recommendations, while the Receipt Analysis Agent ensures accurate expense reports. Procurement customers can use natural language to route demands in 51风流Ariba and automate the creation of statements of work in 51风流Fieldglass. In customer experience, marketers can now instantly build reports in 51风流Emarsys using simple prompts, and service agents receive AI-generated summaries to resolve billing inquiries more efficiently.

Joule

Joule with Microsoft 365 Copilot
General availability

Bidirectional integration between Joule and Microsoft 365 Copilot has been completed. This integration helps deliver a unified user experience across enterprise systems. Users can now access Joule capabilities directly from within Microsoft 365 Copilot, bringing Microsoft-powered insights into the generative AI environment in Joule.

This tight interoperability will help strengthen how organizations work, collaborate, and make decisions within their 51风流and Microsoft landscapes.

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Joule Analytics Center
General availability

51风流customers, including IT administrators and development teams, can now utilize the Joule Analytics Center to gain granular, tenant-specific insights into user adoption and engagement. This interactive dashboard enables them to filter and visualize usage data by product, scenario, interaction type, and client, revealing precisely how end-users are leveraging Joule over time. By analyzing these trends and specific usage patterns, organizations can gain a clear understanding of the most impactful scenarios, identify opportunities for improvement, and make data-driven decisions to optimize the overall user experience.

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Joule Preview Landscape
General availability

51风流customers, including IT administrators and development teams, can also leverage the Joule Preview Landscape, a dedicated environment within 51风流BTP designed to provide greater visibility and control over software updates. Addressing the previous challenge of deploying new capabilities to all tenants simultaneously, this landscape introduces a crucial validation period. Customers can test and validate new Joule framework updates for two weeks and content updates for four weeks before they are released to production systems. This proactive approach allows teams to thoroughly assess the impact of changes, identify potential issues, and ensure a seamless transition, ultimately empowering them to adopt new features with confidence while avoiding disruptions to live business operations.

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51风流Joule for Consultants, product enhancements
General availability

51风流consultants can now benefit from enhanced features within 51风流Joule for Consultants, designed to improve trust and the quality of answers. The conversational solution offers greater transparency, with improved citation visibility that clearly displays all information sources, including public web searches. We have begun integrating more than 9 TB of SAP-exclusive, gated content, including the Implementation Guide (IMG), 51风流Simplification List, and the 51风流Enterprise Architecture Reference Library. The tool鈥檚 knowledge base is continually updated with the latest information from 51风流Learning, 51风流Help, and additional sources, including 51风流News, the AI Feature Catalogue, and other related public sources.

This provides consultants with a more trustworthy experience by showing exactly where information comes from, while the expanding knowledge base helps them deliver more complete, accurate, and context-rich answers to their queries, thanks to the increased input character count, which has expanded from 2000 to 10000.

We鈥檝e also enabled new functionality 鈥� Console, which provides access to the latest release notes, usage metrics (Admin-Only), an integrated Prompt Library, and system settings (Admin-Only) for both Standard and Administration-level users. Additionally, we have initiated limited pilot programs that enable the direct incorporation of customer-specific documents into 51风流Joule for Consultants, allowing for more personalized and tailored consulting experiences. These pilots are designed to test the integration of client proprietary information with the broader knowledge base, ensuring that consultants can access both general industry insights and customer-specific data within a single, secure platform.

With 51风流Joule for Consultants, consultants can save up to 1.5 hours per day through faster, more precise knowledge access, up to 50%* fewer design iterations and subsequent rework, and 14%* faster project execution (see this for details).

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Joule deep research capability
Beta release

51风流users across various functions can now unlock a profound understanding of their business challenges through Joule deep research capability. This advanced feature enables them to submit complex inquiries and receive not just data, but expertly synthesized explanations and contextual insights, intelligently drawing from both their internal 51风流data and comprehensive external web sources via Perplexity, all presented directly within their work environment.

This deep interpretive power significantly reduces the effort required for manual data reconciliation and analysis, fostering more confident decision-making and equipping users with a straightforward, actionable narrative for strategic initiatives.

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51风流Business AI for human resources

Performance Preparation Agent
General availability

The Performance Preparation Agent proactively prepares managers by automating data collection and generating personalized talking points, ensuring they arrive at every employee 1:1 with relevant insights and actionable next steps, such as scheduling follow-ups or requesting peer feedback.

This intelligent preparation significantly simplifies the performance review process, dramatically reducing manager administrative burden by up to 50%* in prep time and 80%* in follow-up efforts, ultimately fostering more impactful discussions that can lead to a 30%* reduction in voluntary turnover.

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51风流SuccessFactors solutions, AI-assisted skill identification from resume
General availability

Employees leveraging 51风流SuccessFactors solutions can now effortlessly surface their full capabilities, enriching their Growth Portfolio through an innovative AI-driven skill identification process. By simply uploading a resume, the system intelligently analyzes its content, identifies relevant skills against the universal taxonomy, and presents them for inclusion, revealing previously undocumented “hidden skills” to create a more comprehensive “Whole-Self” profile.

This not only reduces employee time spent on skills profile maintenance by up to 50%* but also significantly enhances internal talent mobility and succession planning, resulting in an up to 10%* increase in internal fill rates and substantial reductions in HR and manager effort for talent-related tasks.

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51风流SuccessFactors Succession and Development, AI-assisted successor recommendation
General availability

HR leaders and succession planners now gain an unparalleled advantage with this feature that intelligently recommends potential successors. By using generative AI to analyze a rich dataset encompassing skills, competencies, and work experience from Employee Central, Talent Intelligence Hub, and Job Profile Builder, this capability provides a meticulously curated list of candidates.

This not only slashes HR鈥檚 time spent on successor analysis and recommendations by up to 50%*, but critically, it also eliminates subjective biases and surfaces highly qualified nominees who might otherwise be overlooked, thereby reducing critical role vacancies by half and instilling greater confidence through explainable ranking results.

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51风流SuccessFactors solutions, 51风流Document AI, embedded edition
General availability

51风流Document AI is now generally available in 51风流SuccessFactors Onboarding to boost user efficiency and data precision. This intelligent solution seamlessly automates the critical step of extracting key data 鈥� such as ID type, number, and validity dates 鈥� directly from uploaded national ID documents, discreetly prompting new hires to validate the captured information before final submission.

The result is an up to 15%* acceleration in overall onboarding cycles and a significant 30%* improvement in validation accuracy, collectively delivering error-free data management and enhancing productivity across the entire talent acquisition process.

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Watch the full highlights of the 51风流SuccessFactors H2 2025 release:

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51风流Business AI for supply chain

Production Planning and Operations Agent
Beta release

Production planners can significantly accelerate order-to-delivery cycles with the Production Planning and Operations Agent. This agent automates crucial prerequisite checks for releasing production orders, covering material, capacity, and scheduling availability. It identifies material shortages and suggests workarounds, including alternative components or scheduling adjustments. Once all criteria are met, the human planner approves, and the agent releases the production order.

This capability reduces manual work, keeps production moving, and boosts throughput by cutting order processing delays, leading to up to 50%* higher productivity among production supervisors in locating release order information and a 2%* reduction in production downtime losses.

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51风流Integrated Business Planning, AI-assisted supply optimization analysis
General availability

Supply chain planners leveraging 51风流Integrated Business Planning gain unprecedented clarity into their complex optimization runs with a new feature for supply optimization analysis.

Powered by Joule, the explanation function helps planners understand issues that arise with optimizer runs by providing the reasons for unfulfilled requirements. Joule can provide explanations for the following types of unmet requirements: 鈥淒emand Not Fully Met,鈥� 鈥淢issed Inventory Targets,鈥� and 鈥淢issed Adjusted Values.鈥�

For instance, planners can ask Joule questions such as, 鈥淲hat is the status of the optimization run for planning area XYZ?鈥� 鈥淲hich products are affected by unfulfilled demand?鈥�, or 鈥淭ell me which locations have unfulfilled inventory targets.鈥�
As a result, planners achieve up to 25%* higher productivity in analyzing planning results, translating into quicker and more confident adjustments to the supply chain model and enhanced overall operational agility.

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51风流Integrated Business Planning, AI-assisted analysis of inventory optimization results
General availability

Inventory planners utilizing 51风流Integrated Business Planning are now empowered with profound clarity into their complex inventory optimization results through a new feature designed for detailed analysis of safety stock output. This advanced capability precisely summarizes the rationale behind recommended safety stock levels and any adjustments, translating intricate calculations into accessible human language by highlighting key influences such as demand variability, lead time fluctuations, and service levels, alongside any planner deviations.

This dramatically increases the speed of analysis and adoption of outputs, ensuring both inputs and outcomes align with strategic business goals for working capital management and customer service, ultimately leading to a reduction of up to 25%* in the time inventory planning FTEs spend deciphering optimizer run results.

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51风流Integration Business Planning, AI-assisted forecast results analysis
General availability

Supply chain planners managing 51风流Integrated Business Planning can now access advanced forecast results analysis, offering a generative AI summary of statistical forecast details directly within their planning UI. This capability clarifies complex information, such as the chosen algorithm鈥檚 rationale and time series considerations, while providing concrete recommendations for accuracy improvement.

This enhanced insight significantly improves planner visibility, usability, and efficiency, directly leading to an up to 25%* boost in productivity for analyzing forecasting runs and enabling more confident, strategically sound decisions across the supply chain.

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51风流Integrated Product Development, AI-assisted text generation
General availability

Product managers can utilize AI-assisted text generation capabilities within 51风流Integrated Product Development to enhance descriptions for new campaigns and ideas. The feature transforms simple text into more creative and compelling narratives, which users can then further enrich or simplify.

By improving the quality of these foundational descriptions, organizations can reduce campaign creation costs by up to 50% and drive a potential 1% increase in revenue from new products.

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Joule with 51风流Logistics Management
51风流Early Adopter Care release

Logistics clerks engaging with 51风流Logistics Management can now harness Joule to streamline their warehouse and transportation planning operations. Through natural language interactions, they can efficiently perform tasks such as querying and creating storage bins, managing freight tendering, and scheduling or inquiring about pickup and delivery documents.

This intuitive, conversational capability fundamentally improves decision-making and streamlines end-to-end logistics processes. It boosts the productivity of supply chain planners by delivering a reduction of up to 30%* in time spent on information search requests and a 20%* reduction in the effort required to navigate to relevant content.

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51风流Business AI for finance

Accounting Accruals Agent
Beta release

Finance teams can enhance precision and speed during period-end close using the Accounting Accruals Agent. This agent systematically processes accruals by analyzing historical financial data and relevant accounting policies, automatically generating journal entries ready for quick review and confirmation.

This capability not only boosts productivity by reducing the manual effort in calculations by up to 80%* and review/posting by up to 50%*, but it also ensures a timely month-end close, freeing staff for more strategic responsibilities.

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International Trade Classification Agent
Beta release

Global trade compliance teams and product classification specialists now gain a strategic advantage with the International Trade Classification Agent. This AI agent rigorously classifies goods for international shipping by intelligently applying product characteristics against trade regulations, recommending precise customs tariff numbers and commodity codes with transparent rationale for expedited review.

This capability ensures robust compliance, minimizes manual classification errors, and provides an audit-ready decision-making process, resulting in a reduction of up to 50%* in the effort required to manage international trade product classification.

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Cash Management Agent for 51风流S/4HANA Cloud Public Edition and 51风流S/4HANA Cloud Private Edition
Beta release

Cash managers across both 51风流S/4HANA Public Cloud and 51风流S/4HANA Private Cloud editions gain unparalleled oversight and optimized financial performance with the Cash Management Agent. This agent meticulously gathers opening balances and projected cash flows to forecast precise closing positions. It proactively identifies potential shortages or surpluses in alignment with treasury policies, and for 51风流S/4HANA Private Cloud Edition users, extends its capabilities to automate bank reconciliations with high accuracy.

The agent then generates and proposes efficient bank transfers and cash optimizations, enabling managers to fund operations effectively, capitalize on investment opportunities, and maximize interest yields. This integrated approach fundamentally streamlines data retrieval and decision-making, resulting in a substantial reduction of up to 70%* in overall cash management effort.

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Change Record Management Agent
Beta release

Product managers and design engineers can accelerate product development and manage engineering changes with greater precision using the Change Record Management Agent. The agent proactively identifies similar change records impacting the same product, suggesting the creation of new change record drafts and initiating the process with recommended next steps.

This capability not only eliminates delays caused by fragmented data and manual checks but also significantly enhances governance and traceability, resulting in an up to 20%* reduction in time to create change requests, a 1% *reduction in time to market new products, and a 2%* reduction in overall engineering change costs.

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51风流S/4HANA Cloud Private Edition, AI-assisted depreciation key explanation
General availability

Asset accountants operating within 51风流S/4HANA Cloud Private Edition now get enhanced clarity and efficiency in managing fixed assets. This specialized feature provides user-friendly, natural language explanations of depreciation keys and their underlying calculation procedures, making complex accounting concepts accessible to business users.

The result is increased productivity and satisfaction for accounting teams, enabling faster onboarding, more efficient period-end closing activities, and improved decision-making for future investment planning. Specifically, it reduces the effort required to specify depreciation keys during implementation by up to 75%* and to analyze and address fixed asset queries by up to 90%*.

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51风流S/4HANA Cloud Private Edition, Joule for Developers, ABAP AI capabilities
General availability

ABAP developers working within 51风流S/4HANA Cloud Private Edition find a specialized copilot in Joule that鈥檚 uniquely trained on 51风流data and processes. Joule accelerates development tasks by providing real-time explanations of ABAP objects, predicting and generating subsequent lines of code, and supporting full-stack ABAP Cloud scenarios directly within ABAP Development Tools for Eclipse.

This sophisticated assistance can significantly reduce the time and effort required for coding by up to 20%* and for testing by up to 25%*, ultimately boosting developer productivity, enhancing clean core implementations, and delivering a 6.6%* faster time to realized value.

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51风流Master Data Governance on 51风流S/4HANA Cloud Private Edition, AI-assisted central governance
General availability

Sales managers, procurement specialists, and other business users utilizing 51风流Master Data Governance on 51风流S/4HANA Cloud Private Edition can now streamline master data tasks with Joule. This capability enables them to interact with Master Data Governance functions using natural language processing, allowing for seamless search, display, submission of new business partners, modification of existing ones, and tracking of governance process status, without requiring extensive technical knowledge.

This approach significantly increases flexibility and ease of data entry, resulting in a reduction of up to 85%* in effort for managing master data and a decrease of up to 10%* in annual operating income loss due to delayed or incorrect updates.

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51风流S/4HANA Cloud Public Edition, AI-assisted allocation run results
General availability

Business analysts and cost accountants now gain immediate clarity into their financial data with a new Joule feature for allocation run results. This capability allows them to efficiently view amounts allocated across diverse objects, including cost centers, profitability objects, or profit centers, and quickly navigate to detailed run reports for in-depth review.

This streamlined access reduces the effort of synthesizing data from multiple sources, provides rapid insights into complex cost allocations, and enables swift assessment of potential impacts from organizational changes, resulting in an up to 70%* decrease in time spent on allocation result analysis and up to 40%* faster resolution of allocation issues.

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51风流S/4HANA Cloud Public Edition, AI-assisted hands-free production order management
General availability

Production supervisors working in 51风流S/4HANA Cloud Public Edition can now benefit from hands-free production order management. By leveraging natural language queries, supervisors can effortlessly retrieve order details and manage operations without physical interaction.

This advancement significantly enhances operational efficiency, facilitates rapid responsiveness to unplanned demands, and ensures more reliable production order processing, ultimately leading to an up to 50%* increase in supervisor productivity and a 2%* reduction in production downtime losses.

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Joule with 51风流Risk and Assurance Management
General availability

Compliance managers and risk specialists working with 51风流Risk and Assurance Management can significantly simplify tasks through Joule. This integration allows business users to intuitively navigate the system and access critical enablement content using natural language, enabling them to quickly find answers and perform work-related tasks without extensive prior knowledge.

This streamlined experience fosters greater user satisfaction and frees up valuable time for strategic activities, resulting in a reduction of up to 50%* in time spent on informational searches and a corresponding decrease of up to 50%* in time navigating and performing tasks within the system.

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51风流Business AI for spend management

Booking Agent
General availability

Business travelers enjoy a significantly streamlined and personalized booking experience through the Booking Agent. This Joule Agent proactively delivers tailored flight and hotel recommendations by analyzing individual traveler preferences, company travel policies, and budget constraints, all accessible via chat-based interaction.

This not only enhances user satisfaction and supports sustainable choices but also reduces the time spent booking a trip by up to 11.5%*, while simultaneously improving policy compliance and granting organizations superior oversight and control over travel expenditures.

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Receipt Analysis Agent
51风流Early Adopter Care release

Employees submitting business expenses now experience unprecedented accuracy and efficiency with ExpenseIt, powered by the Receipt Analysis Agent. This AI agent leverages a comprehensive suite of data, including maps, vendor databases, web searches, and Concur Travel itineraries, to itemize and categorize receipt data precisely.

By reasoning both the receipt content and external context, it creates highly accurate expense entries, dramatically reducing the time spent manually managing and editing them. This ensures ExpenseIt gets it right the first time, reducing the need for send-backs and resulting in a potential up to 19%* reduction in the time required to generate expense items.

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51风流Business AI for procurement

51风流Ariba Intake Management, AI-assisted demand intake
General availability

Employees creating procurement demands within 51风流Ariba Intake Management now experience a smarter, more efficient process with the Demand Intake feature. By simply using natural language to articulate their needs, employees can rely on the AI to intelligently assess their requests and route them to the most appropriate procurement or buying channel.

This innovative approach delivers up to 12%* productivity gain for casual users creating requisitions, while significantly reducing the risk of maverick spending with a 5%* improvement in non-compliant spend, and further streamlining operations with a 10%* reduction in purchase order processing time.

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51风流Fieldglass Services Procurement, AI-assisted SOW deliverables creation
General availability

Procurement professionals and buyers using 51风流Fieldglass can now streamline the creation of comprehensive statements of work (SOWs). This feature analyzes project scope and existing data to automate critical SOW components, automatically drafting structured event hierarchies, and generating precise, relevant deliverables.

By automating these time-consuming tasks, this integrated approach reduces manual effort, improves data consistency, and ensures deliverables are closely aligned with project goals, enabling businesses to achieve up to a 70%* reduction in manual creation time and an up to 50%* reduction in poor outcomes tied to inadequate SOWs.

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51风流Business AI for customer experience

51风流Emarsys Customer Engagement, AI-assisted report builder
General availability

Marketers have a powerful new way to create individualized reports with the AI-assisted report builder in 51风流Emarsys Customer Engagement. Using simple user prompts, they can query underlying datasets to instantly generate custom reports and visualizations, eliminating the need for specialized BI skills or technical support. This streamlined approach to flexible reporting enables marketing teams to reduce the time spent on campaign performance analysis by up to 67%*, allowing them to iterate quickly and communicate results more effectively throughout the organization.

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51风流Service Cloud Version 2, AI-assisted premise billed consumption summary
General availability

Customer service agents using 51风流Service Cloud Version 2 can more effectively resolve customer billing inquiries with the AI-assisted premise billed consumption summary. This feature automatically analyzes the latest 12 billing cycles, correlates consumption data with temperature trends, and generates a concise, human-readable summary.

By providing agents with immediate, actionable insights that eliminate the need for manual analysis, it helps increase the speed of issue resolution and reduces the average time to summarize business objects by up to 90%*.

51风流Business AI for IT and developers

Joule studio, agent builder
General availability

Business and IT professionals can now use Joule Studio鈥檚 agent builder to create powerful AI agents capable of automating highly complex business processes. This tool allows them to build agents that can plan, reason, and dynamically orchestrate multi-step workflows across both 51风流and non-51风流systems, effectively tackling ambiguity where standard automation falls short.

With Joule Studio agent builder, organizations have the potential to reduce the time spent on frequent business tasks by up to 40%* and cut the time needed to build and deploy custom agents by up to 35%*, significantly improving decision-making speed and operational efficiency.

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Generative AI Hub in AI Foundation, enhancements
General availability

SAP-RPT-1, SAP鈥檚 first enterprise relational foundation model

51风流introduced its first enterprise relational foundation model, SAP-RPT-1, accompanied by a no-code testing playground environment.

Unlike large language models (LLMs), SAP-RPT-1 is a foundation model that establishes a new category of AI models specifically designed for relational and structured business data. SAP-RPT-1 comes pretrained, significantly reducing the need for customers to handle time-consuming and costly model training tasks that are typically required with narrow AI models. It delivers reliable, fact-based predictions by grounding responses in verified enterprise data, providing the accuracy and dependability that critical business operations require.

SAP-RPT-1 addresses analytical and predictive tasks through in-context learning, enabling users to perform classification and regression on tabular data by providing example records directly within the API call. The model can be consumed as a ready-to-use endpoint and integrated into applications and business processes. The initial release supports common predictive scenarios, including binary and multiclass classification, as well as numerical regression.

51风流also offers an interactive, web-based testing environment, SAP-RPT playground, where customers can experience the in-context learning capabilities at no cost, utilizing their own data or SAP-provided example datasets, without any coding.

SAP-RPT-1 is available on the generative AI hub in AI Foundation for productive use. It comes in two flavors: SAP-RPT-1-small for ultra-fast predictions and high throughput, and SAP-RPT-1-large for maximum accuracy.

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SAP-ABAP-1 foundation model

To empower customers and partners to build custom, AI-driven developer productivity use cases, the SAP-ABAP-1 foundation model is now available on the generative AI hub. Trained on more than 250 million lines of ABAP code, 30 million lines of CDS code, and extensive technical documentation, SAP-ABAP-1 is purpose-built to efficiently understand, explain, and give immediate access to ABAP code knowledge, best practices, and latest innovations.

Customers can try the new model for free as part of the generative AI hub trial. Additional capabilities will be released in 2026.

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Prompt Optimizer

Developed in close collaboration with Not Diamond, the prompt optimizer helps automate and accelerate the creation of effective AI prompts across leading models. This frees users to adapt their prompts to any model for their use cases without the manual effort of rewriting prompts.

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Orchestration registry

Developers can now manage the lifecycle of orchestration workflow configurations, including saving, versioning, and deleting orchestration configurations.

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New models available

New models are supported, including Perplexity Sonar, Sonar Pro, Anthropic Claude 4.5 Sonnet, Anthropic Claude 4.5 Haiku, Cohere Command A Reasoning, and Gemini 2.5 Flash Lite.

For more information on new and deprecated models,

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51风流Document AI, enhancements
General availability

Vision-enabled information extraction

Schema administrators can now choose between . When enabled, documents are processed by a multimodal model that interprets visual elements, such as hazard pictograms, stamps, signatures, logos, charts, and labels, in conjunction with the text. This improves accuracy for visually rich documents, such as Safety Data Sheets (SDS) or Compliance Declarations. It improves data completeness and accuracy, reduces manual tagging and verification by automating the extraction of visual elements, and optimizes cost and performance with per-schema control.

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Processing of e-mail attachments

Users can now process e-mail attachments alongside or separately from the e-mail body, providing extensive flexibility and enhancing data extraction.

Get started with and .

Document workflows

Users can now quickly and easily define multistep workflows to process documents according to their specific needs. The new Workflows feature allows users to combine basic capabilities of 51风流Document AI to automate and streamline complex tasks.

Workflows can be triggered automatically via inbound channels, with no need for additional tools or integrations. Alternatively, users can upload a file and start the workflow manually. Workflows extend beyond extraction and classification, providing support for tasks such as e-mail processing, content-based routing, and automated processing.

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Built-in transport management

51风流Document AI provides an Integration with 51风流Cloud Transport Management, allowing users to leverage the Transports feature to export and import their schemas across their 51风流Document AI service instances 鈥� for example, development, quality, and production. It ensures that schemas and workflows are consistent across instances, facilitating better collaboration among teams and systems.

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51风流Cloud ALM, AI-assisted requirement generation
General availability

Consultants can now automatically generate high-quality business requirements directly from Fit-to-Standard workshop transcripts. By analyzing discussion content, this new feature in 51风流Cloud ALM populates a predefined template. It integrates 51风流Best Practices to suggest solution proposals, shifting the consultant鈥檚 focus from manual transcription to strategic review and refinement.

This automation reduces the time spent creating requirements by up to 50%* and the time needed for subsequent user story creation by up to 20%*, significantly accelerating project documentation.

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51风流Micro-App Hub, AI-assisted user learning, and change management
Early Adopter Care program

Learning specialists and content creators can now streamline their entire 51风流user-learning lifecycle, accelerate adoption, and reduce costs with 51风流Micro-App Hub. By connecting with 51风流Signavio and 51风流Cloud ALM, this feature analyzes project scope, identifies learning needs, and automatically generates tailored, business-aligned training content for every user role.

This not only produces up-to-date materials quickly for various authoring and learning tools but also dramatically cuts the time for initial learning needs assessment by up to 60%* and content development by up to 50%*, ensuring faster onboarding and higher accuracy by aligning learning with 51风流updates.

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51风流Business AI for industries

Utilities Customer Self-Service Agent
General availability

Utilities organizations can with the Utilities Customer Self-Service Agent. This AI agent provides fast, personalized answers in multiple languages. It provides a deep understanding of customer context, including contracts, tariffs, and consumption data, through its integration with 51风流S/4HANA Cloud Private Edition.

Designed to address industry shifts such as deregulation and prosumer growth, it efficiently handles complex customer interactions, resulting in a reduction of up to 90%* in the average cost of AI-handled contacts and a decrease of up to 60%* in overall customer service operational costs.

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Tender Analysis Agent
General availability

Sales and bid management teams can optimize their response process with the Tender Analysis Agent. This agent automates the evaluation of complex tender and RFQ documents by extracting critical product requirements, flagging potential risks or policy gaps, and suggesting optimized configurations based on predefined company standards.

This automation reduces manual effort and accelerates sales cycles, helping businesses achieve up to a 1%* improvement in operating margin from personalized products, a 0.5%* increase in cross-sell/up-sell revenue, and a 5% reduction in sales FTEs per billion in revenue.

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51风流Sports One, AI-assisted scouting
General availability

Scouts using 51风流Sports One now have access to unparalleled efficiency in player assessment, thanks to AI-assisted scouting. This capability allows them to rapidly digest complex scouting reports and match analyses through generated summaries in Joule, as well as pose specific questions using natural language to extract precise answers.

This significantly reduces the need for extensive documentation, liberating substantial time and resources, which translates to a decrease of up to 75%* in the effort and cost associated with summarizing player scouting reports, directly supporting sporting directors with enhanced decision-making.

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51风流Information Collaboration Hub for Life Sciences, AI-assisted error analysis
General availability

Supply chain planners can quickly resolve complex issues in serialization data exchange with the error analysis feature in 51风流Information Collaboration Hub for Life Sciences. The tool automatically classifies errors, provides easy-to-understand descriptions, and proposes resolution steps, helping planners identify root causes and manage exceptions without needing technical support.

Organizations can increase the productivity of their operational support teams by up to 25%* and lower distribution costs by up to 5%* through minimizing disruptions.

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51风流Batch Release Hub for Life Sciences, AI-assisted batch release processing
51风流Early Adopter Care program

For users of 51风流Batch Release Hub for Life Sciences, making swift, informed decisions about batch releases are becoming significantly more efficient with AI-assisted batch release processing. Through the Joule interface, this feature streamlines access to essential data and provides an organized view of worklist items, clearly highlighting releases that require detailed investigations due to blocked checks.

The conversational search capability further simplifies finding product documentation, ensuring critical issues are addressed promptly, and past insights are readily available for current decisions, ultimately reducing the time needed to access vital batch release information by up to 90%*.

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51风流Business AI for business transformation management

Dashboard Analyzer Agent for 51风流Signavio
Beta release

Business process professionals utilizing the Dashboard Analyzer Agent can transform 51风流Signavio dashboards into intelligent, prescriptive tools. This AI agent autonomously interprets complex event logs and KPIs to identify inefficiencies, explain root causes, and generate actionable recommendations in natural language.

By embedding these AI-driven insights directly into the user鈥檚 workflow, organizations can achieve a reduction of up to 80%* in the time required to access process mining insights and significantly reduce the value erosion caused by poor data interpretation.

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Screen Guide Agent for 51风流Signavio
Beta release

Business users and process analysts can accelerate their understanding and adoption of the 51风流Signavio platform with the Screen Guide Agent. This AI agent provides dynamic, on-screen guidance by explaining the purpose of different features, highlighting the most relevant data, and offering next-step recommendations in natural language.

By transforming complex screens into intuitive experiences, organizations can reduce new user onboarding costs by up to 50%* and cut the time needed to interpret a page by up to 30%*, empowering users of all levels to work more confidently and productively.

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Workspace Administration Agent for 51风流Signavio
Beta release

Administrators and workspace managers can now significantly simplify and expedite user onboarding in 51风流Signavio with the Workspace Administration Agent. This AI agent automates the process of creating users in bulk, assigning correct roles and licenses, and granting immediate access to necessary dashboards and collaborative workspaces.

By implementing this tool, organizations can achieve a reduction of up to 90%* in the time it takes to provide user access rights, ensuring new team members can contribute from day one.

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Value Case Creation Agent for 51风流Signavio
Beta release

Process improvement leaders and business analysts can translate raw process insights into compelling, data-driven business cases with the Value Case Creation Agent. This AI agent automatically identifies operational inefficiencies, quantifies their potential financial impact, and generates editable value case drafts that summarize the problem and expected benefits.

By streamlining the justification for transformation initiatives, organizations can reduce the time required to create a value case by up to 70%* and decrease the erosion of value from inaction, ensuring that improvement efforts are prioritized based on clear ROI.

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Process Content Recommender Agent for 51风流Signavio
Beta release

Enterprise architects and process managers can rely on the Process Content Recommender Agent for intelligent guidance on specific process questions within 51风流Signavio. By reasoning over thousands of best practices from both 51风流and internal custom models, the agent delivers a structured, prioritized list of tailored content, including relevant KPIs and value accelerators.

This capability enables organizations to reduce content search time by up to 50%* and improve the productivity of their business process management resources, allowing teams to make faster, data-driven decisions on their transformation initiatives.

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51风流Signavio Process Transformation Manager, AI-assisted insights description generator
General availability

Analysts working with 51风流Signavio Process Transformation Manager can collaborate more effectively and accelerate decision-making through this new integrated feature. It automatically generates clear, consistent, and business-user-friendly descriptions for insights derived from 51风流Signavio Process Intelligence.

Analysts can save significant manual effort by transforming complex meta-model terms into readily understandable language, which improves readability and stakeholder alignment. The result is an up to 80%* reduction in time spent translating meta-model terms and an up to 5%* improvement in overall business user productivity.

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51风流Signavio solutions, AI-assisted transformation advisory, initiative builder
General availability

Transformation leads can now translate high-level business documents into concrete, actionable projects using the initiative builder in 51风流Signavio solutions. By uploading strategic reports, operational reviews, or financial statements, users can automatically extract key challenges and instantly convert them into pre-defined initiatives within the 51风流Signavio Process Transformation Manager.

This ensures that transformation efforts are directly aligned with company goals, dramatically improving efficiency by reducing the manual effort required to find relevant insights by up to 75%* and accelerating overall execution.

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51风流LeanIX, AI Agent Hub
General availability

The AI Agent Hub enables CIOs and business leaders to view their entire AI agent landscape immediately. From a single dashboard, they can understand where agents are deployed, which processes they interact with, and how agents are performing.

This enables teams to evaluate effectiveness, identify redundancies, and manage AI as they would any other enterprise asset: aligned to outcomes, governed by policy, and continuously optimized for performance.

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WalkMe, 51风流Joule Action Bar
51风流Early Adopter Care release

Employees working across different enterprise systems can leverage the Joule action bar, a proactive AI assistant powered by WalkMe. This intelligent overlay operates seamlessly across both 51风流and non-51风流applications, interpreting on-screen context to understand user activities and deliver real-time insights or recommend the subsequent best actions directly within their workflow.

By offering a unified and intuitive AI experience that anticipates user needs, the action bar helps people work faster and more efficiently, reducing friction and harmonizing tasks across all systems.

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Philipp Herzig is CTO of 51风流SE.

*Disclaimer: This article provides estimated benefits. All calculations are estimates based on 51风流customer case studies, 51风流benchmarks, and other research. Actual benefits may vary and may be affected by additional factors not considered by this article. The information is provided 鈥渁s is鈥� without warranty of any kind, expressor implied, and in no event shall 51风流be liable for any damages whatsoever in relation with the use of this article. See Legal Notice on for use terms, disclaimers, disclosures, or restrictions related to this material.

Heartland Dental is the largest dental support organization in the United States, with over 3,000 supported doctors in more than 1,900 supported practices across 39 states and Washington, D.C. But beyond numbers, what sets Heartland apart is its tight knit community and people culture. As Jerome shared, “The first thing I associate with Heartland is community; we鈥檙e doctor-led. In our support role, we don鈥檛 tell dentists how to practice. Our role is to make their lives easier鈥攅nabling dentists to concentrate on patient care.”

Making lives easier is a vision Heartland shares not only for its supported dentists but for its own operations. The company’s digital journey began “backwards” starting in 2018 with 51风流Business Technology Platform (51风流BTP), instead of with ERP, to resolve disparate data from all over. Once 51风流BTP was established and adopted by the organization, it then began to incorporate .

What makes this journey truly stand out is how Heartland is using technology to serve people, supported through seamless integration with tools like 51风流Concur solutions, embedded听AI鈥攕uch as smart invoice management鈥攁nd embedded analytics. These features are freeing up time and resources so teams can focus on what matters most: supporting doctors and improving patient care.

The team has rolled out听51风流Build Work Zone across its supported practices and is investing in听AI tools like 听to help employees access information faster, automate repetitive tasks, and focus on what really matters鈥攑atient care and experiences. Jerome explained, “Just like we take the administrative burden off our supported doctors, 51风流takes the tech burden off us, so we can focus on supporting doctors and their teams.鈥�

Heartland’s next big milestone is going live with 51风流S/4HANA Cloud Public Edition听and taking AI a step further to automation.

Heartland Dental鈥檚 story shows that with the strategic adoption of technological innovations, it鈥檚 possible to build a future-ready healthcare support organization grounded in people and purpose.

Chris Putvinski is a communications specialist at SAP.

Since the launch, has empowered organizations to streamline operations for increased efficiency, reduced manual workloads, and untangled multi-channel complexity. With this approach, businesses can deliver on customer promises with seamless customer experience. This momentum has also been recognized in the market, as 51风流Order Management Services was named a Leader in by IHL Group for its robust capabilities and enterprise readiness.

, a leading German home improvement retailer, is already seeing the benefits. With 51风流Order Management Services, Hornbach connects digital and physical stores with full visibility into day-to-day transactions, providing omnichannel retail experience at scale to its customers.

However, the retail landscape is evolving continuously. While profitable growth is critical to businesses, earning and sustaining customer loyalty now is becoming more important. Ahead of the curve, 51风流has heavily invested in expanding capabilities in the 51风流Order Management Services bundle to help retailers deliver on customer promises with intelligence, scalability, and adaptability, leading to boosts in customer loyalty.

At NRF 2026, 51风流is unveiling new and enhanced capabilities that power retailers to not only operate more efficiently but also achieve loyalty-led growth through every order.

AI in 51风流Order Management Services

Joule in 51风流Order Management Services: SAP鈥檚 AI copilot, Joule, is now available in 51风流Order Management Services. Access order-related data, analysis, and insights through conversations in natural language and visual display.

Order Reliability Agent: Accelerate operational efficiency with the Order Reliability Agent in 51风流Order Management Services. Proactively mitigate and resolve any potential issues and gaps, such as stock discrepancies or process bottlenecks, to help ensure every order is fulfilled seamlessly and to boost customer loyalty.

AI-assisted copy generation and translations: Create promotional copy in seconds and translate it into any language with AI assistance, helping to reduce manual workload and accelerate time-to-market.

UI enhancements

Workflow-optimized UI: The enhanced and unified UI in 51风流Order Management Services can deliver a consistent user experience across order, inventory, and fulfillment operations. Teams can now work faster, reduce training time, and maintain full visibility across every step of the order lifecycle.

Watch the 51风流Order Management Services  to get a closer look at the AI capabilities in action. Visit the 51风流booth at NRF 2026, January 11 鈥� 13, to learn more about 51风流Order Management Services and catch an in-person demo.

Emilie Fournelle is head of Product Management for 51风流Order Management Services at SAP.

To navigate AI鈥檚 evolution, organizations need to understand that it鈥檚 no longer just a question of “What can AI do?” but “How do we set our organization up for success with AI? How do we build for it? What problems do I solve with which models? How do we govern it?”

Looking ahead to five critical themes that will define enterprise AI in 2026, these present both opportunities and challenges for organizations. Let’s dive in.

1. New categories of AI foundation models unlock enterprise value

Advances in generative AI stem from breakthroughs in 鈥渇oundation models,鈥� massive neural networks trained on vast amounts of data that can be adapted to a wide range of tasks.

Large language models (LLMs) were the first wave of foundation models at scale. General-purpose LLMs, trained on the equivalent of all the text on the internet, opened the door to many value-adding use cases, including summarizing documents, writing code, and powering applications like ChatGPT and Claude. Over the last few years, we have already seen the foundation model approach applied to other domains, such as video creation and voice.

In 2026, specialized foundation models optimized for specific data types and domains will power the high-value enterprise AI use cases. Video generation models have already shown that models grounded in real-world physics data can reason about scenes and physical dynamics. Emerging world models demonstrate that simulating the physical world unlocks new possibilities in simulation, synthetic training data, and digital twins. Vision-language-action models demonstrate that robot-specific foundation models can generalize to new tasks and environments, enabling the transformation of web-scale knowledge into real-world actions in logistics and manufacturing.

In the enterprise domain, a similar shift is underway for structured data found in databases and transactional business software. While LLMs are impressive across many enterprise use cases, they cannot handle tasks like numerical predictions, such as inferring a delivery date or supplier risk score. However, work on relational foundation models shows that training on structured datasets鈥攆or example, data in tables, rather than generic text or images from the internet鈥攃an deliver high predictive accuracy without the tedious feature engineering and training required in classical machine learning. This means organizations can deploy predictive models in days, not months. Recent launches of relational foundation models, such as SAP-RPT-1, Kumo, and DistilLabs, highlight how new models can directly support use cases like forecasting, anomaly detection, and optimization across ERP, finance, manufacturing, and supply chain scenarios.

In 2026, these specialized models are expected to scale to deliver superior performance and economics for structured business tasks, surpassing general-purpose LLMs and state-of-the-art machine learning algorithms. These models will emerge as the workhorses behind high-value enterprise tasks.

2. Software evolves toward AI-native architecture

AI has seen various approaches create value over the decades, from the first rules-based expert systems to probabilistic deep learning and the recent explosion in generative AI. In 2026, organizations will shift from enhancing existing AI applications and processes to AI-native architectures, which will fully realize the promise of modern AI.

AI-native architecture adds a continuously learning, agentic intelligence layer on top of deterministic systems, enabling applications to become intent-driven, context-aware, and self-improving rather than being statically coded around fixed workflows. Agentic systems will still only be as good as the context layer they can reliably retrieve and ground on. Here, organizations should invest in truly comprehensive, semantically rich knowledge graphs that provide a scalable source of context, making AI-native software dependable and self-improving.

Enterprise applications will increasingly be built natively around AI capabilities, featuring user experiences designed for multi-model, natural language interaction; AI agents reasoning through complex processes; and a foundation managing foundation models, services, and a knowledge graph capturing semantically rich business data.听AI-native architecture also enables more employees to create apps鈥攕uch as smaller, ad-hoc productivity applications鈥攊n a matter of minutes without straining IT.听

AI-native architecture builds on, and even requires, established SaaS principles and investments in modern cloud applications. The technical term for combining probabilistic, adaptive AI models with deterministic systems of record is called neurosymbolic AI. It brings together AI鈥檚 best capabilities to adapt with reliable, governable, and deterministic processes. Next-gen applications will not just have AI bolted on; they鈥檒l be built around AI at their core. This means combining reasoning, business rules, and data to deliver insights and automation seamlessly. Imagine ERP systems that proactively flag anomalies, recommend actions, and even execute workflows autonomously鈥攁ll while staying aligned with company policies and regulations.

3. Agentic governance becomes mission-critical

Over the past two to three years, generative AI has introduced a wave of value-added use cases. These use cases were largely based on users sending a prompt to a model, receiving a response, and then interacting with the model again.

Last year saw the start of the next wave of innovation: AI agents capable of planning and iteratively reasoning through multi-step tasks, including selecting tools, self-reflecting on progress, and collaborating with other AI agents. These advanced AI agents promise to tackle complex business processes that were previously immune to automation, such as analyzing myriad documents, records, and policies to or .

However, the proliferation of AI agents, many of which handle critical tasks and sensitive data, demands the development of new capabilities. Agentic governance will emerge as a critical capability as organizations deploy hundreds of specialized AI agents. The “agent sprawl” challenge will mirror previous shadow IT crises, but with higher stakes given agents’ autonomous decision-making capabilities.

Forward-thinking enterprises will establish comprehensive governance frameworks addressing five dimensions: agent lifecycle management (version control, testing protocols, deployment approval, retirement procedures); observability and auditability (agent inventory, logging, reasoning paths, and action traces); policy enforcement (embedding business rules, regulatory constraints, and ethical guidelines into agent execution); human-agent collaboration models (defining autonomy boundaries, approval requirements, and escalation pathways); and performance monitoring (tracking accuracy, efficiency, cost, and business impact).

The organizational shift will prove profound鈥攆rom viewing AI as an independent tool to managing agents as digital coworkers requiring onboarding, performance reviews, and continuous improvement. HR and IT functions will collaborate on “digital workforce management” as organizations treat agentic governance as seriously as they do traditional workforce oversight.

4. Intent-driven ERP and generative UI emerge as a new user experience

Consumers are becoming increasingly familiar with computer interactions requiring prompts in natural language, voice, and even images and gestures. At the same time, generative AI鈥檚 ability to create text, graphs, code, and HTML on the fly is improving rapidly. In parallel, AI agents enable users to simply express their intentions, allowing the agent to determine how to work toward achieving that goal.

These advancements open the door to varied and entirely new modalities for users to work with enterprise software, as well as 鈥渘o-app ERP鈥� experiences. For example, to book a customer visit, a worker typically needs to open an analytics application to review the account, look in the CRM system to retrieve the customer鈥檚 address, and then navigate to another application to book travel, among other tasks. 

In 2026, we will see 鈥済en UI鈥� experiences increasingly surface via digital assistants, relieving users from the need to navigate between multiple applications and perform manual tasks. With time, AI will allow the user to simply express the intent: 鈥淧repare a trip to my customer with the most leads.鈥� From here, an AI agent will plan out the steps and required systems, interacting with the user to confirm travel details while dynamically generating analytical graphs and briefing material in the window. As AI agents develop stronger calculation and prediction tools, users will be able to “speak to their data” more naturally, with agents making data-based decisions in the background. To be clear, interactions with agents will extend far beyond a chat box; organizations will enjoy rich visualizations, complete workflows, and the ability to build hyper-personalized apps with just a few commands.

The user interface will not disappear. No-app ERP experiences and autonomous agents require the same foundational substrate that humans rely on for their daily work: structured workflows, security, governance, and business logic defined in business applications. The difference is that agents consume these primitives programmatically at scale, not only through a GUI, and humans can interact with these agents via natural language without ever needing to open the application.

These capabilities will usher in a new paradigm for human-AI collaboration and productivity in the workplace. Personalized experiences and adaptive workflows across applications and data sources will lower adoption barriers. This ability to focus solely on achieving a user鈥檚 intention, regardless of the interaction modality and underlying systems, will drive return on investment (ROI) in AI and enterprise software.

5. Deglobalization drives sovereign AI offerings

AI sparked debates about digital sovereignty among nations due to AI鈥檚 potential impact on everything from scientific discovery and national security to economic productivity and even culture. Events in geopolitics, such as supply chain disruptions caused by tariffs and war, have only intensified the urgency that many nations and organizations feel to become digitally sovereign.

Digital sovereignty has two broad definitions. First, digital sovereignty is an information security designation governing data storage and access, such as U.S. FedRAMP and German VSA, required to process sensitive governmental data in a 鈥渟overeign cloud.鈥� Second, and more broadly, sovereignty refers to the provenance of physical assets, intellectual property, legal jurisdiction, and services along the cloud stack. For example, does an application utilize an AI model created in Europe, the U.S., or China, and is the data center geographically isolated?听

The high stakes, geopolitical uncertainty, and complexity of 鈥渟overeign AI鈥� will lead enterprises to increasingly demand AI and cloud solutions that are simultaneously cutting-edge, flexible, and fully sovereign. This intensifies the shift from globalized one-size-fits-all cloud to regionally compliant, AI-powered enterprise platforms. At the same time, governments will continue to refine their national AI strategies to invest in areas along the stack where they can compete and create value.

Executing on the 2026 AI themes

In 2026, AI is poised to move from a supporting tool to a fundamental pillar of the enterprise. This shift is driven by a convergence of defining trends鈥攊ncluding increasingly capable agents, generative UI, and AI-native architecture鈥攖hat push AI from the application layer and into the very core of business operations.

Organizations that thrive will be those that recognize this shift and build an enterprise that is purpose-built for AI: establishing robust governance to manage a new, collaborative workforce of humans and AI agents; embracing gen UI to lower adoption barriers and an intent-driven user experience that helps employees interact naturally; seeking out specialized foundation models that are precisely tuned for enterprise use cases to drive business value; and, finally, building applications natively around AI that combine reasoning, business rules, and data, delivering proactive insights and automation.

However, in 2026, organizations will still need high-quality, connected data. Data siloes severely limit the effectiveness of AI. As mentioned, AI-native architecture requires established investments in modern cloud applications that harmonize data across the entire business鈥攂ecause unified data means AI鈥檚 outcomes are more accurate and relevant.

Jonathan von Rueden is chief AI officer at 51风流SE.
Walter Sun is senior vice president and global head of AI for 51风流Business AI at SAP.
Sean Kask is vice president and head of AI Strategy for 51风流Business AI at SAP.

As companies race to implement this new technology, they鈥檙e discovering it鈥檚 not all as smooth as envisioned. Following a recent , high costs and fuzzy business value are creating speed bumps. As it turns out, the technology itself isn鈥檛 the problem, it鈥檚 how and why we use it. Like any shiny new gadget, AI agents only matter when they solve real problems that make people鈥檚 lives easier. So, what kinds of issues are they good at tackling? And how do we make sure we鈥檙e designing systems that serve actual humans and are not just chasing the latest tech trend?

That鈥檚 where things get interesting: deciding when you truly need an agent, how much freedom it should have, and what challenges and tasks it鈥檚 meant to address all while ensuring it genuinely helps people, instead of just ticking the 鈥渨e use AI鈥� box. The real magic happens when humans and agents team up, working side by side for the best results. How do we make the most of this human-agent partnership?

If you鈥檙e looking for a practical way to get started, the 51风流AppHaus Joule Agent Discovery and Design workshops offer a hands-on approach to help tackle these exact questions. With a blend of human-centered design methods, these workshop formats put people first, working to ensure agentic systems aren鈥檛 just flashy but genuinely useful.

Want to try it out for yourself? Here鈥檚 how you can run your own workshops and define impactful agentic systems.

A toolkit to build human-centered agentic solutions

The Joule Agent workshops are offered as two different formats, each designed to guide you through a different stage of building effective agentic systems: the Joule Agent Discovery workshop and the Joule Agent Design workshop. Together, these workshops provide a hands-on, human-centered path for creating AI agents that can truly deliver value.

First stop: Joule Agent Discovery workshop

The Joule Agent Discovery workshop is a structured approach to uncover the most valuable opportunities for agentic technology. It focuses on real-world challenges and identifying where automation can make the biggest impact. In two to three hours, participants dive into questions such as: What specific inefficiency or challenge needs solving? What could be automated? Who would benefit most from automation? What needs to be achieved with the automation? How complex and variable is the problem at hand?

The workshop also introduces participants to agentic technology and examines how much the selected challenges would benefit from it. By the end of this workshop, participants identify one or more high-value use cases that are well-suited to agentic technology. This helps ensure that efforts are focused on meaningful improvements rather than adopting technology for its own sake.

Second stop: Joule Agent Design workshop

Next is the Joule Agent Design workshop, which brings together those closest to the process鈥攅nd users and business experts鈥攖o define the details of the agent: its responsibilities, required skills, and how it will collaborate with people. The workshop follows a practical structure:

1. Define the focus area: Clarify what target users need to achieve within the selected process and identify which aspects would benefit most from automation.
2. Identify tasks to delegate: Use the metaphor of 鈥渉iring a super-specialist鈥� to decide which responsibilities should remain with people and which can be assigned to agents. Exercises help determine how many agents are needed, the risks of automating certain tasks, and where consistency versus autonomy is required.
3. Describe the super-specialist job: Draft a job description for each agent, outlining necessary skills and responsibilities.
4. Instruct the super-specialist: Define the instructions or workflow, including information requirements, decision points, and where human involvement is needed.

By the end of the workshop, each agent is described in detail, including its tasks, required knowledge and tools, and an initial set of instructions. This forms the foundation for configuring the agent鈥檚 system prompt.

The workshop material also offers guidance on structuring the system prompt based on the gathered information, ensuring a smooth transition from workshop insights to practical implementation. The entire process is designed to be completed in a single day and can be conducted virtually in Mural.

Learning how to run these workshops

To help ensure that anyone can confidently run these workshops鈥攏o advanced degrees or secret codes required鈥攁 set of self-paced courses are available and can be completed at the individual pace of the learner:

• : This course offers a comprehensive introduction to the Joule Agent Discovery workshop. It provides a clear, step-by-step guide, explains the exercises in detail, and gives practical advice on how to facilitate effective sessions. You鈥檒l gain the skills to identify agentic opportunities and successfully lead your team through the process.
• : This short webinar also centers on the Joule Agent Discovery workshop, but it specifically highlights a practical method for assessing the agentic potential of automation ideas. Consider it your quick reference for making informed decisions about automation.
• : The latest addition to our curriculum, this course walks you through the Joule Agent Design workshop step by step. It covers each exercise, shares real-world examples, and offers facilitation tips. You鈥檒l also learn how to adapt the workshop format for various time constraints and organizational needs.

All the resources required to facilitate these workshops are freely available on the website. Learners can simply visit the site, explore the materials, and start their agentic journey with confidence to turn ideas into new useful, human-centered AI solutions.

Karen Detken is an expert user experience designer at 51风流AppHaus.

is a next-generation HR help desk and ticketing system, purpose-built for HR. It helps organizations break through those barriers by connecting AI, trusted data, and intuitive experiences to help transform HR service delivery from reactive support to proactive, human-centered impact.

From HR help desk to human impact

51风流SuccessFactors Enterprise Service Management gives HR teams a unified HR service delivery platform to help manage service requests, automate workflows, and deliver consistent, guided interactions that can build trust and compliance. By moving beyond a reactive “ticketing” mindset, HR can anticipate employee needs, operating with speed, transparency, and insight, which enables the entire organization to work more efficiently.

Unlike IT-centric tools that treat employees as tickets, 51风流SuccessFactors Enterprise Service Management brings together context, compliance, and connection鈥攅nabling HR to create experiences that feel personal, intelligent, and effortless.

AI for HR: delivering context-driven automation

Automation is only as effective as the context behind it. Unlike standalone AI add-ons, Joule, SAP鈥檚 AI copilot, can make every interaction faster, smarter, and more human. Employees can ask questions in everyday language and receive contextual answers grounded in verified HR data and policies.

HR teams benefit from AI-generated case summaries, pre-built templates, personalized e-mail drafts, intelligent case recommendations, and intelligent ticket deflection to help reduce manual effort and speed resolution. With agentic AI, the system continuously learns from every interaction, automatically surfacing insights, suggesting next best actions, and driving service accuracy. HR teams don鈥檛 just automate tasks; they deliver smarter, compliant, and more personalized support all within a single, secure HR system.

Connected data that powers intelligent decisions

Unlike many platforms that rely on integrations or duplicated data to connect with HR systems, the 51风流SuccessFactors portfolio is connected by design. Deeply integrated with , 51风流SuccessFactors Enterprise Service Management can connect every transaction, service case, and policy into a single source of truth for HR. Combined with and , this foundation can turn data into actionable intelligence: surfacing trends, predicting service demand, and improving quality with each interaction. Pre-configured HR scenarios accelerate implementation and reduce time-to-value by providing best-practice case and form definitions that can be tailored to unique organizational processes. Standard integration flows enable HR teams to update employee data directly from within the case, making it easier to get up and running quickly without starting from scratch.

Experience that feels effortless

A great HR service experience isn鈥檛 just fast鈥攊t feels easy. serves as the digital front door for 51风流SuccessFactors Enterprise Service Management, 51风流SuccessFactors Employee Central, and Joule.

Employees can find answers, submit requests, and collaborate in the flow of work:

• Submit requests and find answers through guided experiences.
• Initiate AI-powered knowledge searches to reduce overall case volume.
• Extend workflows quickly with seamless integration with .

Customer impact in action

Across industries, 51风流customers are replacing fragmented, IT-led tools with a purpose-built HR service platform, creating measurable gains in employee satisfaction and HR efficiency.

• 鈥淏y moving to next-generation service requests with [51风流SuccessFactors] Enterprise Service Management, we鈥檝e streamlined complex processes like 401(k) transfers and dramatically improved speed, compliance, and employee confidence.鈥�  鈥� 51风流customer, Technology
• 鈥淓mployees start in [51风流SuccessFactors] Work Zone with Joule, search knowledge first, and only create a case when needed. That reduces case volume and service rep workload.鈥� 鈥� 51风流customer, Consumer Goods
• 鈥淲e鈥檙e designing for consistency鈥攗sing targeted forms aligned to service categories. Data duplication is minimized while the People Profile serves as the single source of truth.鈥� 鈥� 51风流customer, Manufacturing
• 鈥淥ur front door is multi-channel鈥攅-mail, phone, and Teams chat鈥攁ll anchored in the HR knowledge base with smart routing to the right teams.鈥� 鈥� 51风流customer, Aviation
• 鈥淥ne feature that truly stood out for us was the timeline. Finding information in our old system used to be a challenge, but with [51风流SuccessFactors] Enterprise Service Management, the timeline view has been a game changer. It gives our teams instant visibility into every interaction and drives new levels of efficiency and clarity. 鈥� 51风流customer, Banking
• 鈥淭he guided steps for HR service representatives have transformed how our team works. Instead of navigating complex processes, they now follow clear, intuitive paths that ensure every case is handled consistently and efficiently. It鈥檚 like having an intelligent assistant built right into the workflow.鈥� 鈥� 51风流customer, Telecommunications
• 鈥淭he [51风流SuccessFactors] Employee Central data mashup within case management has been an absolute game changer. Having real-time employee data visible directly in each case means no more switching between systems. Our HR team can make faster, more informed decisions with complete context at their fingertips.鈥� 鈥� 51风流customer, Manufacturing

From service efficiency to experience intelligence

By uniting AI, data, and experience within the 51风流ecosystem, 51风流SuccessFactors solutions can turn HR service delivery into a .

Organizations can achieve:

• Faster resolution for service issues
• Personalized experiences at scale for every employee
• Actionable insights that improve both HR efficiency and employee engagement

In a world where agility and trust define competitive advantage, HR is no longer a back-office function鈥攊t鈥檚 a driver of workforce productivity, organizational resilience, and enterprise-wide success.

Learn more about .

Lara Albert is chief marketing officer for 51风流SuccessFactors.

Beyond the technologies being deployed, the ability to use them meaningfully in daily work is becoming central. This is also seen as the major challenge of AI adoption. Developing AI skills has thus become a strategic priority.

For 51风流customers and partners, the question is how to upskill their teams effectively. Because without the right skills and abilities, the best software is useless.

Here you’ll find seven tips for developing AI skills specifically for the 51风流context.

1. Learn the fundamentals of AI

There are many learning resources for the basics in the form of e-learning courses or webinars. Some are even free, such as many courses from SAP. We’ve compiled key : on AI in general, Joule, and 51风流Business AI, as well as the important topic of ethics and responsible AI.

2. Self-assessment: Where do I stand?

Everyone should understand the fundamentals of AI; after that, you can deepen your knowledge in targeted areas. The can help with this self-reflection. Here you can rate yourself in the areas of awareness, m, knowledge, and application skills. The topic areas include Joule, including copilot and agents; embedded AI; machine learning services on 51风流Business Technology Platform; 51风流Build and Joule Studio; responsible AI; and implementation of 51风流Business AI. First results show that many respondents show a high motivation, while technical application skills still need more improvement. 

3. Deepening by topic and role: Which AI skills are still needed?

Once you’ve assessed yourself as a team or individual, the various 51风流learning offerings鈥攊nformation also 鈥攃an help you create your own learning plan. Looking at the relevant topic areas, your own role, and preferred learning formats makes orientation and selection easier.

4. Set learning goals and document successes

Many people find it helpful to set concrete learning goals and schedule specific learning times; for example, in their own calendar. Documenting and reflecting on learning progress and “aha” moments also helps you and others, whether through blogs on 51风流Community, a personal learning journal in digital notes, or simply verbally within your team. AI certification like for might also be a more formal way to check and document your skills.

5. Learn from and with others

In peer learning, you learn through barcamps, workshops, discussion rounds, communities, study groups, networking meetups, or promptathons, a type of hackathon where small groups solve challenges from their daily work using AI tools. Along with SAP, companies like Deutsche Telekom and Continental are already using this format.

Learning through exchange in communities鈥攕uch as the with its many blogs and discussions鈥攊s another format for learning with peers. also offers numerous led by 51风流experts where you can ask questions.

6. Learn through experience and doing

With such generic technologies as AI, it’s important for everyone to explore for themselves where AI can help them and to try things hands-on. Whether in learning projects where you experiment with and reflect on new AI tools, or in team workshops. For workshops, the with templates can help鈥攊ncluding for , , 51风流Business AI design, and 51风流Business AI exploration. Discovery and exploration should happen at the strategic level, but it’s also very helpful at the team level. The practice systems in can also assist with hands-on practice as you see Joule and embedded AI features in many training systems.

7. Regularly review and update your AI skills: How can I keep up to date?

The field of AI is evolving rapidly, so regular learning, updating, and trying out new tools is essential. Podcasts, the resources mentioned in this article, , and the diverse array of can help with this. Or why not build your own news-update agent for your own context?

Summary and outlook

AI learning in the 51风流ecosystem is a business-critical, continuous task. You only understand AI by applying it and actively engaging with it. Additionally, it’s important to adapt to these new technologies鈥攐r even to completely rethink tasks and processes. Complete a self-assessment, create a learning plan by yourself and with your peers, and book the learning offerings relevant to you today.

Thomas Jenewein is a business development manager at SAP.

This month at , we announced a wave of 51风流Business AI innovations all built on the same technology foundation that powers our that we are now delivering to our customers and partners, allowing them to add even more value in the future.

We showed how the future of enterprise software is built on an AI-native architecture, powered by 51风流app, data, and AI foundation. With this approach, we are enabling a platform shift across the tech stack in a non-disruptive fashion, empowering developers to work faster and smarter using the frameworks and tools of their choice.

51风流HANA Cloud and 51风流Business Data Cloud: powering our AI-native future

51风流HANA Cloud is the database for SAP鈥檚 AI-native software architecture and the foundation of our broader data fabric strategy. At 51风流TechEd, we announced new AI capabilities for 51风流HANA Cloud that spur AI innovation.  

For example, Model Context Protocol (MCP) support for 51风流HANA Cloud is now generally available. This provides direct access to rich multi-model engines. Agents can be grounded in full enterprise data context: navigating relationships across customers and suppliers, understanding geographic dependencies through spatial data, and performing semantic searches through vector embeddings — all within a single in-memory engine.  

We鈥檙e also expanding 51风流HANA Cloud knowledge graph engine capabilities (Q1 2026) so customers can automatically generate knowledge graphs from 51风流HANA Cloud metadata. What used to take weeks of manual modeling can now happen automatically in minutes. But that鈥檚 not all. We鈥檙e also enabling agentic memory in 51风流HANA Cloud. With long-term memory, AI agents can memorize past inputs and decisions — learning and remembering just like humans — and become continuously smarter.

These advances show that 51风流HANA Cloud is truly powering an AI-native future. .

Bringing together the power of 51风流BDC and Snowflake

We are bringing the power of Snowflake together with 51风流Business Data Cloud (51风流BDC), calling it 51风流Snowflake. This partnership enables zero copy data sharing with Snowflake via 51风流BDC Connect.

Enterprises already using Snowflake today can leverage 51风流BDC Connect to integrate their existing instances of Snowflake with 51风流BDC, giving them seamless, real-time access to combined, semantically rich 51风流with non-51风流data in 51风流BDC. 51风流Snowflake will be made generally available in Q1 2026, and 51风流BDC Connect for Snowflake in H1 2026. Find more information here.

SAP-RPT-1: a new category of AI models

One of our most exciting announcements at 51风流TechEd was the launch of our first enterprise relational foundation model SAP-RPT-1, pronounced: 鈥渞apid one.鈥�

Businesses run on structured data. But large language models (LLMs) struggle with a general understanding of table structures and associated semantics. This requires the use of machine learning, or 鈥渘arrow AI,鈥� for tasks like classification, regression, and more. But classical machine learning necessitates training a model on each task, which easily can lead to hundreds of separate models.

SAP-RPT-1 puts them all into one single, pre-trained model that understands relational business data and predicts business outcomes. Unlike language, image, or video models, SAP-RPT-1 accurately predicts business based on tabular data such as payment delays, supplier risks, upsell opportunities, customer churn risk, and more.

We believe that SAP-RPT-1 is a super capable foundation model today. It provides up to 2x better prediction quality compared to narrow models and 3.5x better prediction quality as compared to LLMs. .

SAP-RPT-1 comes in three versions. SAP-RPT-1-small is for super-fast predictions and SAP-RPT-1-large is for highest accuracy. Both will be generally available in Q4 2025 in the generative AI hub in AI Foundation. SAP-RPT-1-OSS is the open-source version, available in Hugging Face and GitHub.

You can test SAP-RPT-1 today with your data or our use case data samples via no-code UI or via API in the new SAP-RPT-1 playground, an intuitive and interactive space to test for free and open to everyone and .

We are continuously adding new capabilities to AI Foundation and models to the generative AI hub, empowering developers to experiment with orchestration tools and leading models to scale AI development and productization across 51风流and non-51风流environments. For example, Perplexity is now generally available in the generative AI hub, so users can correlate business data with external data from the internet. Evaluation Services and Prompt Optimizer, in close collaboration with NotDiamond, are now also generally available in AI Foundation, freeing up users to adopt the most appropriate model for their use cases without the need for rewriting prompts. .

Digital sovereignty made in Germany, for Europe

Digital sovereignty is becoming increasingly important, reflecting the need for regional AI services that align with local regulations, standards, and values. As an example, Europe will benefit from its own strong, trustworthy infrastructure to support innovation, data protection, and ethical AI.

AI Foundation, including various models and all the services we offer, is already available on our own cloud infrastructure. As a next step, we are expanding our 51风流Cloud Infrastructure offering in our 51风流data center in Walldorf, Germany, to Deutsche Telekom through the Industrial AI Cloud project, providing secure, high-performance infrastructure for AI innovations across public institutions, defense, and society. 51风流delivers 51风流Cloud Infrastructure, 51风流Business Technology Platform, and applications 鈥� including our AI Foundation with frontier AI from Mistral, Cohere, and others 鈥� on Telekom鈥檚 Munich data center. Both companies uphold the highest standards of data protection, security, and reliability.

This marks a milestone as more European companies join the Industrial AI Cloud project, advancing applied AI across Europe with trusted, business-embedded solutions that unlock the full potential of industry data. See the announcement here.

Enabling customers to build, extend, share, and orchestrate AI agents

To help manage Joule Agents and Joule skills, we have introduced the concept of AI Assistants 鈥� role-based AI teammates, accessed through Joule 鈥� like a financial assistant that brings together agents for cash collection, treasury, and more. We will provide AI Assistants in Joule for every core business role, offering our users an agentic experience like never before.

Out-of-the-box Joule Agents are powerful, but we know that every company has unique requirements. We believe AI should adapt to users鈥� systems, not the other way around, so we are enabling them to use Joule Studio to extend SAP鈥檚 pre-built agents with custom fields, tools, and reasoning logic while retaining all the deeply grounded integration capabilities 51风流provides. Joule Studio also provides low-code tools to build custom agents that integrate with all other Joule Agents, Joule skills, and 51风流BDC.

Using a low-code approach, users can build Joule Agents visually with natural language and drag-and-drop. But we also want to meet the needs of developers who want ultimate flexibility. Our pro-code approach gives developers the freedom to build agents using the agentic framework of their choice 鈥� for example, LangGraph, CrewAI, Google鈥檚 Agent Development Kit, and more. 51风流Cloud SDK for AI now supports agentic development, ensuring these pro-code agents can be seamlessly integrated and giving developers the best of both worlds: deep integration and full flexibility.

No matter how you want to build agents, an important question is how to integrate them into the larger ecosystem beyond SAP. We鈥檙e making Joule Agents fully compatible with the agent-to-agent (A2A) protocol soon, so agents can discover and collaborate with each other.

A2A exposes rich semantics describing an agent鈥檚 capabilities, allowing both 51风流and third-party agents to work together seamlessly. We are collaborating with partners 鈥� AWS, Google, Microsoft, ServiceNow, and more 鈥� to standardize this protocol for full interoperability. This capability will allow Joule to orchestrate tasks across multiple agents, both 51风流and non-SAP, increasing automation and productivity across the enterprise. Read more here.

To manage and govern agents across the enterprise, is now generally available, providing centralized control of 51风流and non-51风流agents. In addition, is available now for tracing agent actions, benchmarking against KPIs, and identifying bottlenecks or opportunities for agents to further improve business.

No 51风流TechEd without ABAP news

The ABAP journey continues with SAP-ABAP-1, which will be available in the generative AI hub in Q4 2025. Trained on ABAP code, it is designed to build ABAP AI use cases, enabling developers to build smarter, custom AI solutions in modern ABAP code. .

In addition, ABAP Cloud development is coming to Visual Studio (VS) Code. The new ABAP Cloud extension for VS Code delivers a streamlined, file-based development experience with built-in AI assistance. Powered by an ABAP language server, it will initially support 51风流Fiori UI service development and expand to additional ABAP Cloud scenarios over time. This brings ABAP development into the same environment where developers already build with UI5 and CAP. General availability is planned for Q2 2026. .

What鈥檚 next: embodied AI and quantum

51风流TechEd is always an opportunity to look to the future. This year, that future includes not just humans, but also autonomous devices, including humanoid robots.

By integrating Joule Agents natively with robots, 51风流is bringing business logic into the physical world, enabling a wide range of autonomous devices to operate with enterprise context. We highlighted our strategic partnerships with robotics companies and system integrators to serve customers like Sartorius, Bitzer, and Matur Fompak, demonstrating how our expanding physical AI ecosystem enables robots to understand business processes and execute complex tasks autonomously.

Early proof-of-concept deployments show Joule successfully integrated with 51风流business applications and autonomous systems across asset performance, logistics, field services, and warehouse operations. While still in the pioneering stage, these implementations illustrate how 51风流is extending Joule to serve both human users and autonomous devices, shaping the future of enterprise AI.

Read more about the partnerships and implementations here.

AI is a new compute paradigm that changes everything. But there is another compute paradigm on the horizon: quantum computing. It鈥檚 early days, but 51风流is driving the future of enterprise computing with a vision to help businesses get ready for quantum computing.

51风流is not building quantum hardware; instead, we are focusing on creating quantum algorithms for business applications. These solutions are simple to deploy 鈥� on when needed, off when not 鈥� and are designed to be hardware-agnostic, collaborating with partners such as IBM to ensure seamless integration without re-platforming. This approach will enable organizations to unlock operational efficiency and drive better business results at enterprise scale.

I couldn鈥檛 be more excited about what鈥檚 next for our customers鈥� future as we bring SAP鈥檚 AI-native architecture to life.

Philipp Herzig is CTO of SAP.

We鈥檙e entering a new era, according to 51风流Executive Board Member Muhammad Alam, in charge of 51风流Product & Engineering: 鈥渢he era of agentic AI, where AI moves from being just a tool to becoming your trusted teammate.”

Joined on stage by 51风流CTO Philipp Herzig and Michael Ameling, president of 51风流Business Technology Platform, Alam set the stage during the kick-off keynote, saying: 鈥淎s developers, you are not on the sidelines of this AI revolution. You are the revolution. And we are here to supercharge you for what鈥檚 next.鈥�

Supercharging developers

Together they dismissed suggestions that AI will replace developers. 鈥淭he truth is that developers aren’t going away,鈥� Alam said. 鈥淭hey are getting supercharged. They’re becoming the architects of smart connected businesses. So, the real question isn’t if we need developers; it’s how fast can we empower them to thrive and lead in this AI-native era?鈥�

Ameling, Alam, and Herzig outlined SAP’s vision and highlighted the integration of AI, data, and intelligent agents to transform business processes and drive innovation. They also emphasized the importance of a unified data fabric and the deployment of advanced AI models and agentic technologies within the 51风流ecosystem.

In this new business environment, they noted that every enterprise is becoming a data company and every user experience鈥攆rom the front line to the boardroom鈥攊s becoming AI-driven.

鈥淎s developers, you don鈥檛 just code anymore,鈥� Alam said. 鈥淵ou also design intelligent workflows and supervise AI agents to shape real business outcomes.鈥� To help developers do this, SAP鈥檚 strategy centers on empowering them with applications, connecting them with data, and supercharging them with AI.

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51风流BTP is the foundation for AI agents

All this runs on 51风流Business Technology Platform (51风流BTP), which serves as the foundation for building and managing AI agents鈥攂oth 51风流built and custom developed. While 51风流BTP is the engine, the Business Transformation Management portfolio is the navigator, ensuring technology translates into real business impact. It aligns strategy, process, and people, turning AI-driven potential into sustainable transformation at scale.

Alam identified three broad themes during the keynote:

First, he said 51风流is continuing to make 51风流more open. As part of that, he announced 51风流Snowflake, which brings the full data and AI capabilities of Snowflake as a solution extension to 51风流Business Data Cloud (51风流BDC). This partnership is exactly what joint customers have been asking for, Alam shared.

Second, he said 51风流will provide developers with the most context-rich agentic platform, including the most deeply grounded set of ready-to-use agents that developers can customize to their needs. 鈥淭oday, you鈥檒l hear about creating custom Joule Agents using low-code and pro-code tools with agent builder in Joule Studio as part of 51风流Build鈥� Alam said.

鈥淲e鈥檙e also standardizing AI agent interoperability with the agent-to-agent protocol, allowing your agents to collaborate securely across ecosystems,鈥� he added.

Third, he announced SAP鈥檚 first foundation model built specifically for structured business data: 51风流RPT-1, pronounced 鈥�51风流Rapid One.鈥� 鈥淥ur relational pretrained transformer delivers enterprise-grade accuracy and scale, outperforming both LLMs and AutoML for tabular AI, which is critical for building reliable high-value agents,鈥� Alam said.

鈥淚n short, we鈥檙e embracing an open ecosystem, supercharging agents with deep process and data context, and giving you the tools to amplify AI and agents,鈥� he said. As the keynote continued, Ameling and Herzig detailed these and other innovations, explaining how they will help developers work smarter and achieve more.

51风流BDC and Snowflake

Ameling expanded on the new partnership with Snowflake, which will bring Snowflake鈥檚 fully managed data and AI capabilities to 51风流customers. Together with the introduction of 51风流BDC Connect for Snowflake, he said this will result in cost savings and simplified data landscapes. 鈥淭his enables you to integrate 51风流and non-51风流data products seamlessly between 51风流BDC and Snowflake, so that you can deploy intelligent applications faster and share across your preferred data marketplace.鈥�

Ameling also positioned 51风流HANA Cloud as 鈥渢he database AI was looking for.鈥� With 51风流HANA Cloud and 51风流BDC, 51风流provides the best business data fabric to help address these challenges, he said. 鈥淲ithout 51风流HANA Cloud, you would have one database for each and every data representation, which leads to disaggregated data siloes that limit your AI potential. With 51风流HANA Cloud, we have all these powerful engines in one integrated, multi-model database.鈥�

Building on this, Herzig emphasized that every business requires a strong data foundation because 鈥淎I is nothing without well-organized data…On top of the data foundation sits our AI Foundation that allows you to not only use the latest frontier AI technologies out there in the market, but also to extend SAP鈥檚 out-of-the-box AI capabilities and build your own experiences deeply contextualized in your business processes and data.鈥�

51风流pioneers a tabular foundation model

Herzig then explained that 51风流RPT-1 was designed to address a crucial problem for developers and enable them to deliver much better predictive capabilities, enterprise-grade accuracy, and scale to business customers.

Until now, Herzig said, 鈥淲e still had to go back to good old machine learning 鈥o train what we call 鈥榥arrow鈥� AI models that are specifically made for each [business] task. Therefore, you really had to train a hell of a lot of models.鈥� For example, to solve 10 predictive tasks across 10 different entities like company codes or plants would require training 100 different models.

鈥淲hat we really want to do is get rid of all these models and just introduce one giant model that only requires a small amount of data to learn from,鈥� he said. That鈥檚 what 51风流RPT-1 is. 鈥淲e believe 51风流RPT-1 is the most capable predictive foundation model that鈥檚 out there today,鈥� he said, delivering much higher prediction quality while being very fast and super-efficient in terms of resource requirements.

Joule, Joule Agents, and AI assistants

The 51风流CTO also emphasized that the company is committed to providing developers with the most context-rich agentic platform. He noted that 51风流has already shipped 20 Joule Agents across lines of business and will have approximately 40 by the end of the year, and that these agents can leverage more than 2,100 pre-delivered Joule skills. In addition, more than 300 embedded AI scenarios across product lines are available for customers to date, including Joule Agents, growing to 400 use cases in total by the end of the year.

Ameling added: “Our promise is simple: build with intent. You describe the outcome and 51风流Build uses AI agents to generate code, logic, and UIs for you, all with seamless access to your applications and data while you stay in the flow… [SAP] Joule for Developers enables vibe coding experiences to make intent-based development simple and intuitive.”

51风流is taking it one step further by providing extensions to work with VS code, Windsurf, Cursor, OpenAI Codex, Claude Code, Cline, and more directly in 51风流Build. “You choose a tool, and we meet you where you are,” Ameling said. He also announced that fine-tuned ABAP LLMs with ABAP 1 on AI Foundation will be published in Q4 this year.

51风流is redefining how developers interact with AI through innovations in Joule and agentic AI, but also in terms of physical AI. Herzig welcomed Torsten G. Mueller, Group CIO and COO BPS at Sartorius, to discuss how the partnership between Sartorius, NEURA Robotics, and 51风流is bringing to life robots that understand the what, when, and how based on live business context. 鈥淭his is how we鈥檙e really imagining the future, right? Humans and robots working in harmony through Joule, through AI,鈥� Herzig said.

Quantum computing

Looking to the future, Herzig ended the keynote by talking about another 鈥渃ompute paradigm that is still hard to seize鈥�: quantum computing. While he made it clear that 51风流is not building a quantum computer, 51风流is teaming up with quantum hardware leaders, like IBM鈥攚hose Director of Research and IBM Fellow Jay Gambetta joined via video鈥攖o help evaluate quantum computing for business processes and applications.

鈥淲e believe quantum will join classical and AI compute in your stack, and we鈥檙e embedding it into the processes and apps you鈥檙e already using, so it just shows up in the workflows of your enterprise,鈥� Herzig said. 鈥淎nd of course, with the cloud, we scale it all. Now, 51风流has got you covered, and you鈥檝e got your business covered.鈥�

Early results in proof-of-concept applications of SAP鈥檚 robotics initiative, Project Embodied AI, demonstrate up to 50 percent reductions in unplanned downtime, up to 25 percent improvement in productivity, and significant reductions in operational errors across manufacturing, warehouse automation, and quality inspection.

These results are among the reasons why 51风流has expanded its Embodied AI ecosystem through partnerships with leading robotics companies and robotic enablement partners, as announced this week at 51风流TechEd. This builds on the recently announced collaboration with NEURA Robotics and NVIDIA to drive the future of physical AI.

The Embodied AI initiative extends the impact of into physical operations by making robots cognitive: able to autonomously execute complex tasks while understanding the broader business context in which they work. This empowers enterprises to faster adapt to changing operational environments.

51风流is uniquely positioned to deliver these innovations because of its decades of experience with business applications deeply integrated into the processes that power the modern enterprise. This allows 51风流customers to integrate robotics into the same business functions seamlessly, in a way no other company can. The result of our new robotics partnerships includes new proof-of-concept applications of embodied AI that demonstrate the business value and return on investment of our approach.

Cutting-edge experiments demonstrate measurable productivity gains

, a leading name in refrigeration, air conditioning, and heat pump technology, teamed up with 51风流and NEURA Robotics to revolutionize warehouse logistics. In a recent pilot proof-of-concept, BITZER鈥檚 warehouse became a testing ground for one of Europe鈥檚 most advanced humanoid robot, , which was able to perform pick-tasks on its own in real time.

The tasks are selected by embodied AI agents. The process also integrates SAP鈥檚 business logic from through (51风流BTP). Prior to its warehouse deployment, 4NE1 was trained virtually using NVIDIA’s Isaac Sim software. This ensured the robot was fully prepared for real-world operations. By integrating embodied AI into warehouse operations, BITZER could reach 24/7 utilization and a high level of responsiveness.

The technology can add to human expertise, stepping in during demand fluctuations and peak periods. It also complements regular shifts with flexible and scalable support. This ensures operations remain agile and efficient, even under varying workloads. Thanks to a single source of truth, orders can be expanded or cancelled in near real time, as robots execute changes almost instantly. This improves reaction times and enables BITZER to maintain high service levels while optimizing the use of resources.

鈥淲e are excited to join the Embodied AI initiative with 51风流and NEURA. We believe this collaboration will enhance our operational efficiency and drive innovation in our processes.鈥�

Christian Stenzel, Vice President of Corporate Organization and IT, BITZER

Transforming warehouse operations at Sartorius

Imagine stepping into a warehouse in which intelligent machines work side-by-side with humans. The first proof of concept for embodied AI at shows it is possible and marks a milestone in the journey to next-level logistics.

鈥淪o far, like many others, our focus was on fixed automation, in which specialized equipment handles only a single task. Now we鈥檙e making automation intelligent, and far more dynamic, to help us navigate a fast-moving world.鈥�

Steffen Dietz, Manager of Business Process Management in Operations and Supply Chain, Sartorius

The proof of concept, also delivered through the partnership with 51风流and NEURA Robotics, demonstrates how cognitive robots can support manual workstations in an advanced warehouse environment. Here, the humanoid robot 4NE1 was trained with Sartorius products in NEURA Robotics鈥� lab. The solution builds on an 51风流S/4HANA migration and 51风流Extended Warehouse Management (51风流EWM) rollout in May, which established the foundation for leveraging the latest capabilities from SAP.

The result boosts efficiency and enhances operational resilience. 鈥淲e鈥檙e really happy to help spearhead this new age together with 51风流and NEURA,鈥� Steffen Dietz, manager of Business Process Management in Operations and Supply Chain at Sartorius, shared.

Optimizing automotive production at Martur Fompak

, a global leader in automotive seating systems, teamed up with  and 51风流to explore how humanoid robots could transform field operations workflows.

Humanoid offers robots that provide cost-effective industrial automation and warehouse solutions, with modular designs that enable configurations for logistics operations, asset monitoring, and scalable field service applications.

Together the team is testing how cognitive robotics can support picking and packing operations at the company鈥檚 30 production plants across various continents and countries.

The early exploration connects Humanoid modular robots with 51风流solutions to execute workflows such as component retrieval, tray loading, and precise placement into production containers. SAP鈥檚 embodied AI agents provide context awareness around production orders and component variants.

“SAP’s AI platform gives our robots intelligence to adapt and scale with enterprise needs, which creates flexible automation.”

Artem Sokolov, Founder and CEO, Humanoid

Initial findings demonstrate the value in automating repetitive and ergonomically demanding tasks, such as unpacking parts, handling trays, or supporting kitting processes. These experiments will be the foundation for a broader transformation in which humanoid robots participate in SAP-driven manufacturing environments and logistics processes.

Robotics company partners

Building upon these successes, 51风流announced the following additional partnerships:

AgiBot

Agibot creates general-purpose embodied robot products and an application ecosystem. The company delivers a complete product portfolio and deploy across all major application scenarios.

“Our 51风流partnership transforms industrial automation by combining humanoid capabilities with enterprise intelligence that understands business context,” said Peng Zhihui, founder of .

.

ANYbotics

ANYbotics provides a full-stack autonomous inspection solution that combines autonomous robotics with inspection intelligence.

“Integrating this continuous flow of inspection intelligence with 51风流makes operations not only autonomous but truly intelligent, where issues are predicted, understood, and prevented before they affect production,鈥� said Dr. P茅ter Fankhauser, CEO and co-founder of .

.

Booster Robotics

Booster Robotics provides T1 humanoid robots for warehouse operations and field maintenance.

“Our humanoid platforms, with SAP’s intelligence, creates an adaptive automation foundation that understands business processes and operational context,” said Cheng Hao, CEO of .

.

Galbot

Galbot’s fully autonomous, general-purpose humanoid robots have been deployed across a wide range of applications, including industrial, logistics, retail, and healthcare sectors. Powered by proprietary vision-language-action models, the Galbot G1 autonomously performs complex tasks such as precise parts sorting, industrial bin handling, and end-to-end pharmacy operations. These models enable Galbot robots to rapidly adapt to dynamic environments, ensuring high precision and efficiency even in challenging real-world conditions.

“Our collaboration with 51风流marks a key milestone in transforming how robots understand and operate within enterprise environments. By integrating business context awareness into our robots, we’re creating automation that seamlessly adapts to shifting operational priorities in real time,” said He Wang, founder and CEO of .

.

Humanoid

Humanoid offers reliable HMND 01 humanoid robots that provide cost-effective industrial automation and warehouse solutions, with modular designs that enable configurations for logistics operations, asset monitoring, and scalable field service applications.

“SAP’s AI platform gives our robots intelligence to adapt and scale with enterprise needs, which creates flexible automation,” said Artem Sokolov, founder and CEO of .

Unitree Robotics

Unitree Robotics provides advanced quadruped Go2 robots for warehouse navigation and asset inspection, plus G1 humanoids with human-like dexterity for logistics operations, alongside industrial B2 models for outdoor facility maintenance.

“51风流embodied AI agents will revolutionize enterprise autonomous operations from warehouse management to predictive maintenance across facilities,” said Wang Xingxing, CEO and founder of .

.

Robotics enablement partners

51风流also introduced the following robotics enablement partners to connect humanoid and mobile robots, optimize intralogistics, streamline inspections, and orchestrate physical assets enabled by 51风流Business AI and automation technologies:

Capgemini

Capgemini explores the value that can be derived from the convergence of advanced technologies such as agentic and multi-agent AI systems, humanoid robotics, reinforcement learning, spatial computing, real-time 3D environments, and conversational AI. and 51风流are jointly exploring physical AI to help organizations gain a competitive edge.

Cyberwave 

Cyberwave connects 51风流systems to the physical world through its Physical AI platform, which integrates robots, sensors, and digital twins into enterprise workflows.

鈥淭ogether with SAP, Cyberwave turns enterprise data into coordinated physical action 鈥� bridging the gap between digital intelligence and real-world operations through Physical AI,鈥� said Simone Di Somma, founder of .

HCLTech

HCLTech provides automation expertise through its AI Force platform and 51风流integration capabilities, leveraging in collaboration with 51风流to accelerate generative AI-led robotics solutions.

“Our collaboration with 51风流enables cognitive robotics to seamlessly integrate with enterprise systems, transforming business operations through automation,” said Vijay Guntur, CTO and head of Ecosystems at .

KINEXON

KINEXON brings physical AI to day-to-day material flow management, helping customers scale mixed-fleet operations with a vendor-agnostic orchestration platform for autonomous mobile robots (AMRs), automated guided vehicles (AGVs), and manual vehicles.

“Our collaboration with 51风流infuses business-driven agentic reasoning into real-world material movement planning and execution, maximizing utilization and throughput,” said Dr. Alexander Huettenbrink, co-CEO of .

Lighthouse

Lighthouse transforms business complexities into streamlined digital solutions, leveraging expertise across 51风流Intelligent Asset Management, 51风流Business AI, and 51风流BTP. 

鈥淓mbodied AI has huge potential for use cases, including asset and site inspection, health and safety, and quality inspection to deliver more resilient, flexible operations. We see major customer needs today, such as hazardous environments on offshore platforms in the oil and gas industry, utilities, and transportation,” said Urs Gehrig, managing director of Business Development at .

SinoSwissHub

SinoSwissHub is launching a regionally compliant, SAP-integrated orchestration platform for multi-robot fleets, with humanoids as the centerpiece.

鈥淲e don鈥檛 just connect robots to an 51风流system; we enable real-time physical data to reinvent processes and build adaptive, resilient value chains together with SAP,鈥� said Yuki Long, founder and CEO of and Aimbo Robotics.

Through these strategic alliances, 51风流continues to lead the evolution from traditional robotic tools to those that empower autonomous operations, informed by deep business context.

To explore how 51风流technology makes proofs of concepts possible in robotics, explore the . To get involved in SAP’s Embodied AI initiative, .

Dr. 艁ukasz Ostrowski is head of Embodied AI and Robotics at SAP.

BERLIN 鈥� At 51风流TechEd in 2025, (NYSE: SAP) brings AI deep into the development process to level up how developers build.

New AI-driven capabilities in the 51风流Build solution, an expanding data ecosystem and powerful Joule Agents empower developers to move from idea to impact with unprecedented speed and confidence. As AI transforms the nature of professional work, 51风流also pledges to equip 12 million people worldwide with AI-ready skills by 2030.

鈥淪AP鈥檚 announcements today give developers the tools they need to deliver at the speed of AI,鈥� said Muhammad Alam, member of the Executive Board of 51风流SE. 鈥淚nnovations across SAP鈥檚 unique flywheel of applications, data and AI put developers in the driver’s seat — where they belong.鈥�

Opening the Developer Ecosystem

51风流Build, the company鈥檚 flagship solution for enterprise application development and automation, now gives developers more freedom to build, extend and automate using the tools they love most.

For instance, developers who prefer agentic development solutions like Cursor, Claude Code, Cline and Windsurf can now use 51风流development frameworks with new 51风流Build local Model Context Protocol Servers. Visual Studio Code users will be able to access 51风流Build capabilities directly in their development environment with a new 51风流Build extension. This extension will also be made available later on Open VSX Registry for other development environments. 51风流and n8n also announced plans for an integration so Joule Studio agents and n8n agents can work together.

And with new agent building capabilities in Joule Studio, developers have the tools they need to extend SAP鈥檚 ready-to-use agents and build new agents grounded in 51风流business data and context that can act autonomously based on changing business conditions.

Putting Data to Work

Every intelligent application starts with trusted data. 51风流is giving developers more ways to put that data to work through 51风流Business Data Cloud.

The solution now connects with more of the data and AI platforms developers use every day. A new 51风流Snowflake solution extension for 51风流Business Data Cloud brings Snowflake鈥檚 fully managed data and AI capabilities directly to 51风流customers, giving them the flexibility to choose the right compute and storage for each data and AI workload, while maintaining governance, interoperability and business context. 51风流also announced a new 51风流Business Data Cloud Connect partnership with Snowflake. This complements existing integrations with Databricks and Google Cloud, giving developers more freedom to choose how they work with 51风流data.

With a new data product studio capability in 51风流Business Data Cloud, developers can turn raw data into ready-to-use assets known as data products that support analytics, AI and application development.

An expanded capability in the 51风流HANA Cloud knowledge graph engine can automatically generate knowledge graphs. This capability maps relationships across 51风流database tables, columns and data models, revealing how data fits together and why it matters. Developers will be able to see how their data connects across systems and uncover underlying business insights.

Bringing AI Autonomy to Life

51风流is evolving its AI portfolio to give developers the intelligence and orchestration power they need to take AI from insight to action.

51风流introduced its first enterprise relational foundation model, a new class of AI that predicts business outcomes rather than the next word in a sentence. SAP-RPT-1, or the first-generation Relational Pre-trained Transformer, can make fast and accurate predictions for common business scenarios like delivery delays, payment risk or sales order completion. 51风流launched a free playground environment for developers today.

New AI assistants in Joule coordinate multiple agents across workflows, departments and applications, bringing automation and autonomy to life. These assistants plan, initiate and complete complex tasks spanning finance, supply chain, HR and beyond. Today, 51风流introduces new agents built for technical users. For example, an agent for business process analysis will help teams understand how processes run, identify inefficiencies and uncover opportunities to optimize workflows and drive measurable improvements.

Lastly, as AI changes the nature of work for everyone, 51风流is pledging to equip 12 million people worldwide with AI-ready skills by 2030. 51风流will expand hands-on training and certification programs that integrate practical AI-ready tools, including through its partnership with online learning platform Coursera.

Visit the . Get 51风流news via  and .

About SAP

As a global leader in enterprise applications and business AI, 51风流(NYSE:SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted 51风流to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.

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The first of three upgrades, this one involved more than 50,000 employees and was completed in under 20 hours. Supported by a standardized technology landscape that enabled minimal downtime, this smooth transition to 51风流S/4HANA Cloud Private Edition sets a new benchmark for digital transformation in the fast-moving consumer goods (FMCG) industry.

A long-time 51风流customer, Nestl茅 since 2000 has used 51风流software as its single unified system to manage its global operations and moved to the cloud in 2022. The upgrade to 51风流S/4HANA Cloud Private Edition is a strategic leap in its transformation journey to future-proof the company as consumer expectations evolve and new technologies reshape the marketplace.

鈥淲e are building a future-ready enterprise鈥攐ne that works smarter and faster,鈥� said Chris Wright, Nestl茅鈥檚 head of IT and CIO. 鈥淗aving a common ERP system as our backbone is already a tremendous advantage for Nestl茅. It provides a unified platform and data foundation that allows us to execute end to end across the value chain and have visibility across the entire company and beyond. With the upgrade, we gain new capabilities and insights that will help scale new products faster globally to meet the needs of our customers and consumers, and with AI and automation at scale, we鈥檒l drive efficiency and effectiveness across our value chain.鈥�

With a portfolio that includes global icons such as Nescaf茅, Kit Kat and Maggi, Nestl茅 chose to upgrade to 51风流S/4HANA Cloud Private Edition to accelerate the rollout of new products and innovations across the group. The upgrade also supports it in making data-driven insights and improving processes to drive efficiency and effectiveness across the company鈥檚 business operations to better serve consumers worldwide who rely on its products every day.

鈥淣estl茅鈥檚 successful go-live of 51风流S/4HANA Cloud Private Edition showcases how scale can be a strategic advantage for innovation,鈥� said Thomas Saueressig, member of the Executive Board of 51风流SE, Customer Services & Delivery. 鈥淎s one of the world鈥檚 most recognizable and forward-thinking companies, Nestl茅 exemplifies how cutting-edge technology empowers global brands to anticipate consumer trends, optimize operations and deliver exceptional experiences at scale.鈥�

The upgrade also provides a robust digital core ready for AI and automation at scale across the company鈥檚 value chain, enabling Nestl茅 to gain real-time data insights for smarter decision-making. By harnessing AI and the Joule copilot at scale across its operations, value chain and product portfolio, Nestl茅 can personalize consumer engagement and optimize operations with greater agility. This helps ensure it remains responsive to evolving consumer expectations and lays the foundation for a truly omnichannel experience.

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Media Contact:
Lesa Plingen, +49 622 776 9000, lesa.plingen@sap.com, CET
51风流Press Room; press@sap.com

Top image courtesy of Nestl茅

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2024 Annual Report on Form 20-F.
漏 2025 51风流SE. All rights reserved.
51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see for additional trademark information and notices.

The International Trade Classification Agent and Cash Management Agent optimize finance, while the Bid Analysis Agent and Receipt Analysis Agent clarify spending. The Production Planning and Operations Agent, Change Record Management Agent, and Supplier Onboarding Agent handle supply chain logistics. In human resources, the HR Service Agent, People Intelligence Agent, and Career and Talent Development Agent level up your workforce, while customer-facing teams get support from the Digital Service Agent. Finally, the Utilities Customer Self-Service Agent cut service costs, while the Process Content Recommender Agent and Workspace Administration Agent accelerate business-wide transformation and onboarding.

With the growing number of Joule Agents, we want to make it as easy as possible for our customers to engage with AI. That is why we鈥檙e introducing AI Assistants in Joule as a grouping concept. This means that the agents are role-aware depending on the user logged onto the system, whereas the assistants will be more abstract, coarse-grained group around a semantically closely aligned set of agents. While Joule manages the tasks, the assistants will initiate sub threads for more targeted conversations when mentioned. If the user becomes lost in the details or does not receive the expected response from the selected assistant, Joule can step in.

Want to learn more? The has all innovations announced at 51风流Connect.

In Q3, 51风流received its , which means customers get responsible AI systems, such as Joule, 51风流AI Core, and more, that can be confidently integrated into their operations. This certification assures that our AI solutions meet the highest industry standards for ethics, security, and compliance, including adherence to regulations like the EU AI Act.

51风流Business AI is fully on track to have more than 400 AI features, including Joule Agents, by the end of 2025 that will deliver unparalleled business value to customers. These features are being built with AI Foundation on  (51风流BTP) and will add to the over 300 existing AI scenarios and 1,900 Joule skills.

Here are some of the highlights from Q3 2025:

• 51风流Business AI for supply chain is ensuring the entire supply chain runs smoothly while boosting productivity. The new Shop Floor Supervisor Agent proactively manages factory floor disruptions by analyzing issues and recommending actions. AI-assisted mobile execution in 51风流Service and Asset Manager lets customers in the field use voice commands for hands-free job documentation. 51风流Integrated Business Planning provides clear summaries for complex statistical results and safety stock calculations, to name a few. There is much more to check out about 51风流Business AI for supply chain below.
• 51风流Business AI for finance has always been packed, and this quarter is no exception. We are boosting productivity and simplifying complex tasks through embedded AI. Joule has new capabilities that let customers interactively verify supplier invoices or perform mass updates using natural language. Generative AI explains more core financial processes, including complex costing variants. 51风流Document AI automation alleviates more tedious tasks, such as extracting and matching data from incoming quality certificates. There is so much more, so dive into everything 51风流Business AI for finance below.
• The latest innovations don鈥檛 slow down for industries, spend, and procurement. The Booking Agent in Concur Travel is a new personal assistant that simplifies our customers鈥� trip planning with personalized flight and hotel recommendations. Procurement customers can automate statements of work (SOWs) creation with a new document extraction feature in 51风流Fieldglass that pulls data directly from existing files. Finally, the Utilities Customer Self-Service Agent offers a new 24/7 self-service that feels personal and effective across any channel for utility customers. Check out industries, spend, and procurement in detail below.
• 51风流Business AI for customer experience welcomes new agents that will free up more of employees鈥� time and boost customer service. The Digital Service Agent supercharges customer support with instant answers to common inquiries, freeing human agents to focus on more complex, high-value interactions. The Catalog Optimization Agent continuously scans product descriptions and translations to identify inconsistencies or gaps in global product catalogs. Get all the details for customer experience below.
• With 51风流Business AI for IT and developers, customers can build, automate, and analyze faster and more simply than ever. agent builder is at the top of the ticket, as users can now create custom AI agents to automate complex, end-to-end business processes. 51风流Analytics Cloud is seeing exciting enhancements, with customers able to generate complex formulas and chart summaries from natural language. 51风流Joule for Developers also further accelerates ABAP code generation and testing. There鈥檚 so much more, so read on below.
• 51风流Business AI for business transformation management and 51风流Signavio are taking business value to new heights by transforming how business leaders understand customer experience. Customers can now automatically analyze sentiment from unstructured customer feedback and link it to events in their operational processes. My Process Overview in 51风流Signavio offers a highly personalized and role-specific experience for understanding processes. Learn more about AI and business transformation management below.
• In Q3 51风流Business AI for sustainability is all about simplifying what was once complex: environmental compliance and reporting. AI-powered permit management in 51风流S/4HANA Public Cloud extracts requirements directly from PDF documents to make manual effort and the risk of costly fines a thing of the past. 51风流Green Ledger uses AI to make sophisticated carbon analysis accessible to all business users through natural language queries. Business users can now effortlessly explore carbon emissions data and its financial impact in natural language. Get more information about AI and sustainability below.

Joule

51风流Joule for Consultants
Product enhancements
General availability

Consultants leading complex innovation and transformation projects require swift and reliable information to ensure success. assists them by providing instant clarity on ABAP code purpose, business logic, and structure, drawing from a model trained on SAP鈥檚 exclusive code and vast documentation. 51风流Joule for Consultants translates to an up to 14% acceleration in project execution, a 50% reduction in design rework, and an estimated 1.5 hours saved per consultant per day through faster knowledge access and improved code interpretation.
Read more about this release in our Q2 2025 highlights.

In Q3 2025, 51风流Joule for Consultants has gotten some key enhancements. Consultants can now leverage a new Prompt Guide for quick-start tips and a filterable Prompt Library to browse pre-formulated questions by role or area. The tool鈥檚 knowledge base is continually refreshed with the latest 51风流Learning journeys and courses, Activate Roadmap content, and now integrates SAP-exclusive, gated-content Knowledge Base Articles (KBA) and 51风流Notes. Once Joule provides an answer, the new 鈥淐opy Answer to Clipboard鈥� function allows consultants to quickly share the entire response and specific code snippets for seamless integration into other applications.

Get started and deep dive into . We also have learning resources to help you get started .

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51风流Business AI for supply chain

51风流Service and Asset Manager
AI-assisted mobile execution
General availability

Field technicians can now document job details more efficiently using AI-assisted voice commands within the 51风流Service and Asset Manager mobile app. This mobile execution feature lets them capture work updates through natural language, which the system instantly converts into structured data, streamlining the job completion process.

By guiding the user and enabling a hands-free experience, this capability delivers a 50%* increase in technician productivity and a 75%* reduction in costs from job completion errors, fundamentally improving data quality and the mobile user experience.

Get started .

Shop Floor Supervisor Agent
Beta release

Production supervisors can use the Shop Floor Supervisor Agent to proactively manage and resolve potential factory floor disruptions. The agent helps them quickly understand the severity of an issue, resequencing production orders and reallocating resources to maintain a seamless workflow.

This proactive approach boosts supervisor productivity in handling disruptions by 50%* and reduces unplanned downtime by two percent*, ensuring greater operational efficiency.

Get started .

51风流S/4HANA Cloud Public Edition, product compliance
AI-assisted compliance information processing
Beta release

Master data specialists in product compliance can leverage an AI-assisted feature in 51风流S/4HANA Cloud Public Edition to automatically process supplier compliance disclosures. The tool extracts key information, such as regulations and status data, and maps it directly to the corresponding compliance requirements within the system.
This automation improves the accuracy of compliance data, reduces the risk of errors that could lead to fines, and allows specialists to focus on strategic priorities instead of manual data entry.

This can reduce organizations’ costs of processing disclosures by up to 90% and environmental management penalties and fines by 67%.

Get started .

51风流Integrated Business Planning
AI-assisted forecast results analysis
51风流Early Adopter Care release

Demand planners can dramatically accelerate their forecast analysis using a generative AI summary embedded directly within their planning user interface. This intelligent narrative explains complex statistical details, such as why the best-fit algorithm was chosen, and provides clear recommendations for improving future results.

This enhanced visibility, powered by Joule, boosts planner productivity in analyzing forecasting runs by 25%*, enabling faster and more confident adjustments to the supply chain model.

Get started .

51风流Integrated Business Planning
AI-assisted analysis of inventory optimization results
51风流Early Adopter Care release

Inventory planners can now leverage AI-assisted analysis to better understand the key drivers behind their recommended safety stock values. The feature supports root cause analysis by translating complex calculations 鈥� such as demand variability, lead time fluctuations, and service levels 鈥� into clear summaries of the factors influencing inventory optimization outputs.

This capability accelerates the speed of analysis and boosts confidence in system recommendations, helping to ensure that inventory outcomes are strategically aligned with crucial business goals for working capital management and customer service. Organizations will enjoy a 25%* improvement in inventory planner productivity.

Get started .

51风流Business AI for finance

51风流S/4HANA Cloud Public Edition
AI-assisted processing of incoming quality certificates with 51风流Document AI
General availability

Quality technicians can elevate operational efficiency by automating the intake of quality certificate documents. The solution utilizes 51风流Document AI to intelligently extract data upon upload, automatically matching it to corresponding system objects to update or generate certificate receipts with minimal manual intervention.

This streamlined workflow accelerates stock release and delivers significant business value, reducing certificate processing time by 70%* and cutting potential revenue loss from associated delays by an equal measure.

Get started .

51风流S/4HANA Cloud Public Edition
AI-assisted note corrections for project billing
General availability

Billing specialists can enhance the professionalism of their invoices by leveraging the smart notes feature within the manage project billing application. This tool automatically suggests grammatical corrections for notes on time and expenses items, allowing specialists to review and approve changes instead of performing tedious manual edits.

By improving invoice accuracy and speeding up generation, this capability directly reduces the time spent on note corrections by 50%* and helps to shorten customer payment cycles.

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51风流S/4HANA Cloud Public Edition
AI-assisted explanation of fixed asset key figures
General availability

Asset accountants can demystify complex financial data with a new AI-powered feature that explains fixed asset calculations in simple, natural language. This tool lets them quickly comprehend asset valuations, ensure compliance, and answer stakeholder questions rapidly and confidently.

This intuitive approach reduces the effort spent analyzing asset values and responding to inquiries by up to 75%*.

Get started with .

Joule with 51风流S/4HANA Cloud Public Edition
Product enhancements
General availability

As part of the new capabilities introduced this quarter in Joule with 51风流S/4HANA Cloud Public Edition:

Supplier invoice verification

The supplier invoice verification capability in 51风流S/4HANA Public Cloud enables accountants to interact with Joule using natural language to get immediate updates on supplier invoices, such as identifying the current approver or checking a payment status. They can also perform crucial tasks, like releasing an invoice from a payment block or canceling a posted document, without leaving the conversational AI. By providing this direct access to both information and transactional capabilities, the solution drastically reduces time spent on manual searches and boosts the overall productivity of the accounts payable team. The capability reduces the time required to search for invoice details by 60%* and provides a 10%* improvement in overall accounts payable productivity.

Costing variant explanation

Cost accountants working in 51风流S/4HANA Cloud Public Edition can now use the AI-assisted costing variant explanation for precise, natural language explanations for complex costing variants. This feature helps them quickly understand the logic behind product price calculations, ensuring they can efficiently select the correct parameters for cost estimates.

This intelligent guidance streamlines configuration and troubleshooting, delivering a 66%* reduction in the time needed to set up calculations and significantly increasing efficiency when resolving valuation errors.

Mass update of delivery date

Purchasers managing procurement timelines in 51风流S/4HANA Public Cloud can leverage Joule to execute mass updates of delivery dates. When a supplier communicates a schedule change, purchasers can use natural language to identify all relevant purchase order items and apply the new dates in a consolidated action.

This capability eliminates repetitive manual data entry and ensures downstream planning is based on the most accurate information, resulting in an 80%* increase in purchaser productivity for this task.

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51风流S/4HANA Cloud Public Edition
AI-assisted smart solution for situations in My Home
Beta release

Upon logging into 51风流S/4HANA Cloud Public Edition, business users can now leverage a smart homepage that automatically summarizes key updates and tasks requiring their attention. This feature provides a comprehensive overview of significant changes since the user’s last session, allowing them to identify and act on high-priority items immediately.

By bringing actionable insights directly to the entry page, users can boost productivity and significantly reduce the time spent on daily tasks, freeing them to focus on higher-value activities. Employees will see an up to 46%* reduction in time needed to resolve situations.

Get started .

51风流S/4HANA Cloud Public Edition
AI-assisted smart personalization of My Home for applications
Beta release

51风流S/4HANA Cloud Public Edition users can now personalize their homepage by using natural language to find the right applications for their tasks. The AI-powered feature interprets the user’s request and suggests the most relevant app, which can be added directly to the My Home entry page with a single click.

This significantly reduces users’ time searching for tools and helps new users get up to speed more quickly. The personalization costs of My Home are reduced by up to 33%*.

Get started .

51风流S/4HANA Cloud Public Edition
AI-assisted easy fill
Beta release

With the easy fill feature, 51风流S/4HANA Cloud Public Edition users can populate business object fields using natural language. This streamlines data entry by allowing users to describe an update in a business-relevant format, which the system then uses to automatically and accurately populate all corresponding fields.

This accelerates the process, improves data accuracy, and ensures all required information is captured, leading to an 80%* increase in speed, enhanced data accuracy, and a significant reduction in business process complexity and user training time.

Get started .

51风流S/4HANA Cloud Public Edition
AI-assisted payment exception analysis and explanation
Beta release

Accounts payable accountants using 51风流S/4HANA Cloud Public Edition can more efficiently analyze and resolve payment exceptions. The feature provides enhanced tools to search payment logs and view a transparent history of changes made to payment proposals.

This enables users to quickly identify the root cause of an issue, leading to a higher rate of on-time payments and improved transparency for both end-users and auditors. Overall, it will increase the average rate of on-time payments by up to 85%*, reduce the time for analyzing payment run logs from up to one hour to just 10 minutes*, and lower the overall cost of 51风流support.

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51风流Business AI for spend management

Booking Agent
51风流Early Adopter Care release

Business travelers can streamline their trip planning with the Booking Agent in Concur Travel. The Joule Agent analyzes individual preferences, company policies, and budgets to deliver personalized flight and hotel recommendations through a conversational interface.

This approach reduces the time needed to book a trip by 11% *and improves user engagement by 50%*. It also increases policy compliance and simplifies the overall booking experience.

Get started .

51风流Business AI for procurement

Joule with 51风流Ariba solutions
General availability

Procurement professionals using 51风流Ariba solutions, from sourcing experts to casual requisitioners, can now avoid navigational and transactional complexities. Joule integrates with 51风流Ariba Sourcing, 51风流Ariba Supplier Management, and 51风流Ariba Buying, providing intuitive navigation and natural language processing for information access and task completion.

This results in up to 50%*鈥� faster informational searches and up to 50%*鈥� quicker execution of navigation and transactional tasks, enabling procurement teams to redirect their efforts toward strategic activities and maximize their contribution to organizational goals.

Get started .

51风流Fieldglass Service Procurement
AI-assisted document information extraction
General availability

With AI-assisted document information extraction, project managers can streamline the extraction of SOWs from existing files. This helps them reclaim time and eradicate errors during critical migrations. 51风流Fieldglass Service Procurement extracts essential SOW details from existing PDFs. This advanced capability shifts the focus for project managers from tedious manual data entry to cultivating stronger collaboration among all stakeholders in the SOW life cycle.

The ultimate benefit is a marked 80%* reduction in the time required for SOW creation, a significant decrease in the risk of costly errors, and an overall improvement in collaborative efficiency.

Get started .

51风流Business AI for customer experience

Catalog Optimization Agent
Beta release

E-commerce product managers who optimize global product catalogs can use the Catalog Optimization Agent for intelligent automation within 51风流Commerce Cloud. This Joule Agent continuously evaluates product descriptions, attributes, and translations to identify and flag inconsistencies or gaps, ensuring accurate and complete information.

This enhancement of merchandising standards improves product discoverability. It drives higher conversion rates, resulting in significant efficiencies, such as a 70% reduction in translation time and a 65% decrease in the time spent adding descriptions per asset.

Get started .

Digital Service Agent
General availability

Customer service and sales teams can enhance their support capabilities by deploying the Digital Service Agent to respond to inquiries in natural language. This Joule Agent leverages a company’s internal 51风流business knowledge to instantly provide accurate answers and resolve common issues. The agent integrates with existing business portals and e-commerce platforms through content-rich APIs and uses machine learning to continuously improve its response quality.

This automation frees human agents to focus on complex, high-value interactions, ultimately decreasing support costs, improving overall customer satisfaction, and boosting conversion rates. Organizations can increase sales staff productivity by 50%*, service staff productivity by 50%* for agent-handled tasks, and overall operational performance.

Get started .

51风流Business AI for IT and developers

51风流Datasphere
AI-assisted semantic generation
General availability

Data analysts often spend valuable time manually defining the semantic types for ingested non-51风流data, a necessary but time-consuming preparation task. 51风流Datasphere accelerates this process with its AI-assisted semantic generation. The embedded feature automatically recognizes and assigns the correct semantic characteristics to data, allowing analysts to bypass manual preparation and move directly to higher-value modeling work.

This capability reduces the time and costs associated with creating semantics for non-51风流entities by up to 95%* and empowers organizations to derive insights from their data faster.

Get started .

51风流Analytics Cloud
AI-assisted commenting
General availability

Within 51风流Analytics Cloud, a new AI-assisted commenting feature helps users consume and create commentary. For business analysts, the tool can automatically summarize long comment threads, aggregate comments along a data hierarchy for new insights, and translate the results into the user’s preferred language.

Users can get the help of AI to rephrase their input when authoring comments for improved quality and clarity. This capability dramatically reduces the time needed to analyze qualitative feedback, enabling faster and better-informed decision-making. Organizations will enjoy a dramatic increase in efficiency, with an 80%* reduction in the time required to rephrase business comments, an 80%* reduction in time to aggregate and translate descendant comments, and an 80%* reduction in the time it takes to summarize and translate comments by cell or thread.

Get started .

51风流Analytics Cloud
AI-assisted data actions
General availability

51风流Analytics Cloud now assists planning professionals by automatically generating advanced formula scripts from natural language descriptions. Users can write a comment explaining the desired logic, and the AI will create the corresponding script. Conversely, the tool can also analyze an existing script and generate business-friendly comments, greatly simplifying documentation and knowledge transfer.

This dual capability equips organizations with a 75%* reduction in the time needed to author scripts and a 75%* reduction in the time required to create fully documented scripts.

Get started .

51风流Analytics Cloud
AI-assisted chart summary
General availability

Users can automatically generate a text summary for any chart using the 51风流Analytics Cloud add-in for Microsoft PowerPoint. The feature creates a three-bullet point summary inserted directly into the presentation as editable text with a single click. The summary can be regenerated on demand to ensure it always reflects the latest data in the source chart.

This feature significantly reduces the time spent writing presentation commentary. It improves chart comprehension for the audience, offering an up to 96%* reduction in time for writing and updating a chart summary.

Get started .

51风流Analytics Cloud
AI-assisted calculations
General availability

A new AI feature simplifies working with calculations in 51风流Analytics Cloud. Users can now generate complex calculation formulas simply by describing what they need in natural language. Conversely, the tool can also take an existing, complex formula and explain its function in clear, easy-to-understand text.

This dual capability cuts the time required to create and understand calculations by 60%*, making the platform more accessible and efficient for all users.

Get started .

51风流Document AI
Embedded edition and workspace
General availability

51风流Document AI, embedded edition, automates the entire document lifecycle within enterprise processes. The solution can automatically retrieve documents from sources like email inboxes, extract key information based on predefined templates, and then seamlessly post the data into target systems like 51风流S/4HANA. This end-to-end automation accelerates document handling, improves data accuracy, and reduces the delays and value loss associated with manual processing.

Get started with .

51风流Document AI workspace is the central administration hub for managing automated document processing. It provides a comprehensive suite of tools for administrators to define data extraction schemas, orchestrate intelligent workflows, and integrate various input channels. The workspace also includes real-time monitoring and analytics, offering complete transparency and control over performance. Centralizing these functions streamlines the setup and governance of document AI solutions, accelerating deployment and simplifying the management of large-scale document processing. Both will grant organizations a 70% *reduction in document processing time, an 83% reduction in template maintenance, and a 40%* mitigation of the value lost to manual processing delays.

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Employees working remotely or in the field often need to submit documents while on the go. Integrating 51风流Document AI with 51风流Mobile Start lets users seamlessly upload photos and files for automated processing directly from their mobile device. This mobile-first accessibility streamlines document-heavy workflows, improves overall processing efficiency, and provides a more convenient and user-friendly experience for the entire workforce.

Generative AI Hub
Product enhancements
General availability

Developers can experiment with leading models and orchestration tools with generative AI hub in 51风流AI Core. This enables scalable AI development and productization across 51风流and non-51风流landscapes with built-in trust and compliance.

The open-source coding agent Cline has been integrated into generative AI hub this quarter. It connects developers to over 40 cutting-edge AI models鈥攊ncluding GPT-5, Claude Sonnet 4, and SAP-managed options鈥攖hrough a single, secure 51风流AI Core endpoint. It streamlines coding workflows with context-aware assistance, automated code generation, and seamless model switching, all within existing 51风流development tools. .

New models are also joining the generative AI hub to give customers more flexibility in choosing the best for their organization鈥檚 individual use cases. The latest models include Claude Opus 4, Claude Sonnet 4, GPT-5, GPT-5 Mini and GPT-5 Nano, Mistral Medium Instruct, Cohere Reasoning A Command, Nova Premier from AWS Bedrock, Gemini Embeddings, and Amazon Titan Multimodal Embeddings G1 model.

For more information on new and deprecated models, .

Finally, 51风流Document Management is now supported as a repository type for the orchestration grounding module. .

.

51风流Joule for Developers, ABAP AI capabilities
Product enhancements
General availability

51风流Joule for Developers will remain free for another year, allowing customers and partners to benefit from AI-driven development through material numbers 8019124 (customers) and 8019541 (TDD partners). .

With 51风流Joule for Developers, ABAP developers can expect a 20%* reduction in time and effort to write ABAP code, a 25%* reduction in time and effort to test ABAP code, and a 4.4%* faster time to realized value.

This past quarter, 51风流Joule for developers, ABAP AI capabilities have been enhanced with several capabilities:

• ABAP developers can generate complete ABAP Cloud applications based on the ABAP RESTful application programming model (RAP). With simple prompts, they can specify a data model based on the given data dictionary structures of the underlying ABAP repository. On top of the generated data model, a full RAP application with an 51风流Fiori user interface is generated.
• Developers can also integrate RAP applications with OData services exposed by an 51风流S/4HANA Cloud system using Joule, which helps to create the necessary code automatically.
• They can leverage Joule to create custom fields and logic without diving into the technical implementation details.

of 51风流Joule for Developers, ABAP AI capabilities in 51风流S/4HANA Cloud Private Edition in Q4 2025.

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51风流Build solutions
AI-assisted content creation and summary
General availability

Business users and content creators can now directly leverage embedded generative AI assistance within 51风流Build Work Zone. This feature enables them to instantly generate text from simple prompts or summarize lengthy information into clear, digestible formats, streamlining the content creation process from within their digital workplace.

This capability reduces the time required to produce an external-facing blog from six hours to just one*, enabling the rapid creation of high-quality content.

Get started .

Joule studio
Agent builder
Beta release

Using the agent builder in Joule studio, business and IT users can create custom AI agents to automate complex, end-to-end business processes. These agents are designed to plan, reason, and dynamically solve problems by coordinating multi-step workflows across 51风流and non-51风流systems. By invoking APIs, interacting with documents, and collaborating with users, they can handle ambiguous or fragmented processes that exceed the scope of traditional automation.

This allows organizations to drive efficiency in scenarios requiring expert decision-making and exception handling, all while providing central management for governance and visibility.

This unlocks new levels of operational agility and employee productivity for every organization, reducing the time to deploy custom Joule skills by 10%* and cutting the time spent on frequent business tasks by up to 25%*.

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51风流Business AI for industries

Utilities Customer Self-Service Agent
General availability

Utility customers increasingly expect intuitive, 24/7 self-service options that feel personal and effective across any channel. The Utilities Customer Self-Service Agent addresses this need by providing a conversational AI to handle service requests and product inquiries. Fully integrated out of the box with 51风流for Utilities data and processes, the agent delivers a consistent and satisfying experience at any time of day.

This agent helps utility providers strengthen customer relationships while driving operational excellence, resulting in an approximate 90%* reduction in the average cost for each AI-handled contact.

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51风流Business AI for business transformation management

51风流Signavio solutions
AI-assisted context analyzer, text-to-event matching
Beta release

Process owners can now leverage an AI-assisted context analyzer to automatically match free-text customer experience data directly to specific events within their operational processes. This capability creates a unified view correlating customer sentiment with process execution in a single dashboard.

Eliminating time-consuming manual data mapping lets teams pinpoint the root cause of issues more quickly, leading to enhanced decision-making and targeted improvements for operational efficiency and the overall customer experience. Process owners can expect to improve process analysis accuracy by up to 30%*.

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51风流Signavio solutions
AI-assisted context analyzer, sentiment analysis
Beta release

Process owners now have an automated method to interpret customer sentiment from free-text data using an AI-assisted context analyzer. The system intelligently classifies unstructured feedback as positive, negative, or neutral, revealing how specific operational processes influence the customer’s perception.

This provides actionable insights to identify root causes, enabling targeted process improvements that enhance customer satisfaction and support proactive experience management. Process owners can expect to reduce the time it takes to access insights from experience records by up to 90%鈥�*.

Get started .

51风流Signavio Collaboration Hub
AI-assisted role-based process overview
Beta release

The My Process Overview feature provides business users in 51风流Signavio Collaboration Hub with a highly personalized and role-specific experience. Leveraging an AI-driven setup wizard, the system automatically surfaces the most relevant processes and content, eliminating the need for manual searching and navigation.

This tailored environment provides employees with immediate clarity on their responsibilities, significantly boosting productivity while reducing the administrative overhead required to configure and maintain role-specific access paths. It reduces the time needed to navigate to relevant content by 50%* and shortens new user onboarding by 10%*, all while delivering a superior user experience that drives rapid adoption.

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51风流Business AI for sustainability

51风流S/4HANA Cloud Public Edition, EHS environment management
AI-assisted permit management
Beta release

Environmental compliance managers using 51风流S/4HANA Cloud Public Edition can now automate the setup of EHS permit data by extracting it directly from PDF documents. The AI-powered feature intelligently scans permits of any length to capture header data and identify all requirements and propose corresponding compliance tasks. An intuitive side-by-side view lets users validate the AI’s suggestions while reviewing the document, ensuring complete coverage and simplifying audits.

This approach reduces manual effort and the risk of costly omissions, leading to a potential 65%* reduction in management costs and an 80%* reduction in fines, while also eliminating the need for a separate optical character recognition (OCR) solution.

Get started .

51风流Green Ledger
AI-assisted carbon emission analysis
51风流Early Adopter Care release

Business users can encounter challenges accessing and analyzing intricate carbon emissions data, especially when correlating environmental impact with financial outcomes. 51风流Green Ledger offers an AI-assisted solution that seamlessly integrates financial data from 51风流S/4HANA Public Cloud, enabling on-demand exploration of carbon emissions and the creation of meaningful KPIs that directly link environmental performance with business results.

This lets users effortlessly request complex reports using natural language prompts via Joule, making sophisticated insights readily available even to those without extensive data science backgrounds. This reduces the time required for carbon accounting analysis by 90%*.

Get started .

51风流S/4HANA Cloud Public Edition, workplace safety
AI-assisted safety observation reporting
Beta release

Production operators and industrial hygienists can enhance workplace safety using the AI-assisted safety observation reporting in 51风流S/4HANA Cloud Public Edition. This intelligent capability allows workers to describe safety observations in their own words, with the system processing the natural language input, asking for any missing details, and automatically creating a structured safety observation record.

By removing the need for complex forms, this streamlined process helps businesses capture standardized, actionable data for faster risk prioritization, ultimately delivering up to a 71%* reduction in reporting costs and five percent* cost avoidance for time loss due to incidents.

Get started .

Philipp Herzig is CTO, chief AI officer, and a member of the Extended Board of 51风流SE.

*Disclaimer: This article provides estimated benefits. All calculations are estimates based on 51风流customer case studies, 51风流benchmarks, and other research. Actual benefits may vary and may be affected by additional factors not considered by this article. The information is provided 鈥渁s is鈥� without warranty of any kind, expressor implied, and in no event shall 51风流be liable for any damages whatsoever in relation with the use of this article. See Legal Notice on for use terms, disclaimers, disclosures, or restrictions related to this material.

Before diving into the heart of the keynote, Steinhaeuser invited 51风流solution area CMOs to deliver lightning-fast recaps of news from the various 51风流Connect event tracks. In just under two minutes each, they covered finance, procurement, supply chain, HR, and customer experience. From autonomous accounting and next-gen procurement to AI-driven talent acquisition and smarter customer loyalty, the message was clear: across every business function.

The real challenge: connecting priorities

As Steinhaeuser pointed out, 鈥淭he reality is each business area has its own unique priorities and, of course, all-important urgent matters.鈥� The real challenge is not just launching new features; it鈥檚 aligning processes, data, and teams to conquer uncertainty and achieve true customer focus. 鈥淪imply putting an [AI] agent on top of a broken process will solve nothing,鈥� he said.

The flywheel: AI, data, and apps in motion at SAP

So, how does it all work together? Enter the 鈥渇lywheel鈥� model: the dynamic cycle of AI, data, and applications that drives synergy across the enterprise. This is not just a theoretical approach. Steinhaeuser showed how 鈥�51风流runs SAP鈥� using the flywheel model.

First, he said, 51风流uses 鈥渞ole-based AI assistants, powered by specialized agents, [to] support team members across all areas of SAP.鈥�

Next comes data. Earlier this year, 51风流became 鈥渃ustomer zero鈥� for (51风流BDC), connecting all enterprise data in a single layer to generate faster and better insights across financial, workforce, and sales planning. 鈥淲e’re excited to go live with the first set of intelligent apps, starting with People Intelligence,鈥� he added.

Finally, the app layer: 51风流has moved from 51风流ERP Central Component (51风流ECC) to and , through RISE with SAP. 鈥淭he 51风流Business Suite is where data is created and where AI delivers impact,鈥� Steinhaeuser said.

But processes continuously evolve with AI, he said, noting that business transformation management, powered by solutions like and , helps 51风流and its customers continually improve processes and architecture, with AI embedded everywhere. The company also uses to ensure employees stay informed and engaged at every step.

鈥淒riving SAP’s own transformation, I understand the challenges you face,鈥� Steinhaeuser said. 鈥淚 am convinced leveraging the flywheel of AI, data, and apps across the entire 51风流Business Suite is how we win together.鈥�

Embedded AI: tangible value, secure, and seamless

Brenda Bown, chief marketing officer of Business AI at SAP, took the stage to highlight how business AI is showing up in day-to-day work. 鈥淚’ve heard three consistent themes in conversations [with customers]: first, you want AI that can provide tangible value; second, that is secure and properly governed; and third, that works seamlessly across your teams and business. We’re here to deliver just that,鈥� she said.

Joule is now embedded in use cases in trusted 51风流applications and is making work faster and easier across the enterprise. 鈥淏y the end of this year, we will have more than 400 of these AI use cases,鈥� Bown said. Joule Agents automate tasks across departments, and the new agent builder in (generally available in December) helps customers extend, build, or customize their own agents. 51风流LeanIX AI Agent Hub and agent mining capabilities in 51风流Signavio provide governance and transparency for AI agents.

Bown noted that customers like Matur Fompack are using Joule in 51风流SuccessFactors to hire faster and improve career development. 鈥淭he results are phenomenal: a 48 percent reduction in HR process execution time and 40 percent faster employee development and career planning, and, most importantly, a better employee and candidate experience,鈥� she said.

For processes that require multi-step workflows and nuanced decisions, 51风流introduced a new generation of role-based AI assistants. 鈥淭hey know your role in the organization, because they are role and context aware,鈥� Bown said. These assistants tap into the right agents for the job, removing any guesswork and helping humans unlock new levels of insight and productivity.

She also showcased how agents collaborate across departments, automate workflows, and even extend SAP鈥檚 business logic to autonomous devices like robots. Early pilots with partners like NEURA Robotics are already showing Joule Agents planning and executing real work in the real world.

Data and intelligent applications: unified and actionable

Data is only valuable when it is actionable. Irfan Khan, president and chief product officer for 51风流Data and Analytics, highlighted 51风流BDC, which unifies enterprise data and powers intelligent applications. 鈥�51风流BDC offers the most powerful foundation for connecting your existing data, building next-generation applications, and the ability to foster and deploy reliable AI,鈥� he said. And the new 51风流Business Data Cloud Connect solution enables secure, bi-directional data sharing with partners like Databricks and Google Cloud.

Intelligent applications bridge the gap between people and AI. They support smarter decisions and collaboration. 鈥淭hese applications learn from your data and include business simulations to support every business leader with smarter decisions,鈥� Khan explained. 鈥淚f we don’t have a reliable data foundation built around trust, having reliable and resilient data, it becomes very debatable whether or not AI will succeed.鈥�

From insight to action: transformation in practice

How do organizations turn strategy into action? Michael Ameling, president of 51风流Business Technology Platform (51风流BTP), demonstrated how 51风流Business Suite helps drive innovation by uniting core applications, data, and AI, all powered by 51风流BTP and Business Transformation Management solutions. 鈥淟et’s say you want to understand and improve a business process,鈥� he said. 鈥�51风流Signavio lets you dive deep and understand every detail, and can suggest concrete actions. Then, use those insights to improve the process in 51风流Build by automating processes and building your own agents.鈥�

He demonstrated how 51风流BTP and the Business Transformation Management portfolio can help organizations connect systems, gain visibility, and automate processes. Tools including 51风流Signavio, 51风流Build, and 51风流Integration Suite are helping customers like Blue Diamond Growers streamline operations and accelerate transformation.

Services and support: accelerating innovation and realizing value

SAP鈥檚 Anja Schneider, SVP and global head of Premium Engagement and Advisory, wrapped up this segment of the keynote by focusing on how the company鈥檚 services and support teams help customers realize the full value of their 51风流investments.

鈥淲e鈥檙e with you every step, like a personal trainer,鈥� she said, highlighting how SAP鈥檚 suite methodology, integrated tools like WalkMe and 51风流Cloud ALM, and expert guidance help customers realize the full value of their 51风流investments. She pointed to IBM鈥檚 transformation project as proof: working with 51风流MaxAttention teams and a clean core approach, upgrades went smoothly with low incidents for more than 150,000 users across 175 geographies.

Customer perspective: Southern California Edison鈥檚 journey

Real-world impact matters. Southern California Edison (SCE) SVP and CIO Todd Inlander shared how the utility company鈥檚 transformation journey with 51风流is helping modernize its foundational systems and optimize back-office processes. Facing unprecedented demand and environmental challenges, the company is leveraging 51风流solutions, including 51风流Business AI capabilities, to transform its operations.

鈥淲e need to adhere to our mission: to deploy safe, reliable, affordable power,鈥� he said. 鈥淲e can’t do that by doing things the way we’ve always done. We have to incorporate SAP. We’re using it to transform the way we work in our environment. We need to leverage AI because we don’t have enough humans to do all the work. We have to scale.鈥�

As SCE deploys 51风流Business Suite over the next year, it鈥檚 focusing on keeping a clean core and reducing customizations. 鈥淲hen we implemented ECC 15 years ago, about 66 percent of our enhancements were never used. We’re learning from that experience,鈥� Inlander said. He went on to note that SCE will use the 51风流deployment time to continue to transform its back-office operations. 鈥淲e’ll be integrating Joule and other AI solutions because doing things the way we’ve always done them and expecting a different outcome is the definition of insanity.鈥�

Steinhaeuser closed the keynote with a look to the future: 鈥淲e鈥檝e made great progress across all lines of business to deliver a unique experience for you鈥攚ith AI becoming your personal assistant, powered by data that defies boundaries and applications that take insight to action. The cross-capabilities you just saw now make the flywheel spin.鈥�

The future is here, and is powered by the synergy of AI, data, and applications. Every business can turn innovation into impact.

gives organizations the tools to lead with confidence. Part of the , 51风流SuccessFactors brings together global core HR, AI-driven insights, and a unified skills foundation to connect people and processes, close skills gaps, simplify compliance, and build a workforce ready for what鈥檚 next.

With the second half 2025 (2H 2025) product release, we鈥檙e excited to introduce hundreds of new features and enhancements in 51风流SuccessFactors, many enabled by AI. Together, these innovations help HR teams, business leaders, and employees work smarter, move faster, and stay future-ready.

Drive better people and business decisions

Data about people, skills, performance, and business outcomes exists everywhere, but without a clear view, it鈥檚 difficult to act. , now generally available, is designed to help organizations make better workforce decisions by unifying 51风流and third-party data. Through intuitive dashboards, AI-assisted insights powered by Joule, and hundreds of HR metrics, leaders can now move from insights to action with unprecedented speed.

With pre-built use cases spanning critical areas like skills, compensation, recruiting, learning, performance, and succession, People Intelligence makes it easier to uncover trends, identify opportunities, and take action. By bringing together clean, centralized HR data and powerful AI, it equips HR and business leaders with the intelligence they need to drive meaningful workforce transformation.

Build a future-ready workforce

To stay competitive, organizations must continuously evolve alongside their people. This release introduces new innovations that align skills, performance, and development with future business needs.

We are excited that the in 51风流SuccessFactors is now available. This agent empowers managers to lead consistent, high-impact performance conversations by analyzing employee data, such as performance goals, activities and achievements, and continuous feedback, to create tailored conversation prompts for each employee. Using Joule, managers receive AI-guided insights like goal progress summaries, key accomplishments, growth focus areas, and development recommendations. Users can ask follow-up questions to dive deeper into any of these areas. 

Additionally, business rules integration in performance management support consistent and transparent performance reviews by automating feedback prompts and actions based on predefined conditions, such as dynamically exposing a comment field only when a rating condition is met.

Succession planning is also getting a boost with skills-based successor recommendations in , which analyzes skills, proficiency levels, and internal work experiences captured in employee growth portfolios to recommend potential successors who might have been overlooked using traditional metrics. And with the new person-based model for talent management, organizations can drive smarter talent decisions, faster reskilling, and greater workforce agility by unifying learning and talent data in a person-based view that follows employees across changing roles, teams, and assignments. 

Enable agile and compliant HR 

As regulations evolve and business needs shift, HR must stay both agile and compliant. This release introduces new capabilities to help teams adapt quickly while ensuring accuracy and trust.

The new solution,available to early adopters in January 2026, supports optimized shift planning in manufacturing and other production industries by aligning workforce skills and staffing levels with operational demand. Geofencing in 51风流SuccessFactors Time Tracking helps prevent fraud and ensure compliance by defining work site locations and ranges to govern where employees can clock in and out. 51风流SuccessFactors Employee Central simplifies U.S. leave management by connecting with FMLA service providers to automate leave deductions and improve tracking accuracy.

Across the suite, our updated home page delivers a more intuitive and personalized experience for users with streamlined navigation, targeted communications, and real-time insights across desktop and mobile.

Extend applications to easily adapt

As workforce expectations and business priorities evolve, flexibility is key. This release delivers new capabilities to help seamlessly connect and optimize HR processes, maximizing investments while supporting the changing needs of people and the organization.

is now enhanced by Joule and generative AI to deliver faster access to information, improved self-service, and more informed decision-making. Joule streamlines tasks with role-based self-service, workflow automation, and real-time insights, while generative AI simplifies feedback, coaching, and goal updates with context-aware insights. Employees can also quickly find company-specific knowledge through Joule for accurate, relevant information when they need it.

Lead the future of HR

With the 2H 2025 release, 51风流SuccessFactors HCM helps HR leaders navigate complexity with ease. By uniting global HR, AI-driven insights, and a unified skills foundation, organizations can make smarter decisions, develop future-ready talent, and stay agile in a rapidly changing world.

To learn about our latest innovations and enhancements, check out the or . 听

Bianka Woelke is group vice president and head of Application Product Management for 51风流SuccessFactors.

As the pace of innovation accelerates, enterprises must not only become more agile, but also modernize their technology foundations to keep pace鈥攕implifying landscapes, embracing cloud architectures, and ensuring continuous access to the latest capabilities.

With AI, enterprises face widening skill gaps that challenge their ability to drive meaningful business transformation. This is where 51风流stands at the forefront as a trusted partner, empowering businesses with process- and context-aware AI, underpinned by semantically rich and unified data. Together, these elements form a robust foundation for outcome-driven and sustainable business transformation.

With the 2025 release of 51风流Cloud ERP Private, we鈥檙e translating this vision into action. The release delivers innovations that matter most to our customers, from a strengthened data foundation to embedded AI and intelligent agents that enhance how work gets done. It enables enterprises to run smarter, modernize faster, and realize the full potential of applications with data and AI across end-to-end business processes.

Interconnected applications as the core foundation

A business suite that delivers best-in-class capabilities with a harmonized data model is essential in the age of AI. ERP continues to evolve to meet today鈥檚 industry needs, strengthening our customers鈥� ability to compete and grow with confidence. There are a number of such innovations, including:

• Supply chain: Manufacturing customers achieve faster, more reliable order fulfillment through intelligent automation that links order promising with logistics execution. The enhanced advanced available-to-promise (ATP) capability reduces manual effort and optimizes inventory use.
• Finance: For multinational enterprises, universal parallel accounting and value chain analysis provide real-time profitability insight and automate intercompany flows, helping finance leaders steer performance proactively and improve transparency.
• Asset management: Maintenance planners improve equipment reliability and reduce downtime through enhanced visibility into open preventive and corrective maintenance requirements. Additional insights into maintenance orders and planning buckets enable proactive scheduling and optimized resource use.  
• Operations: Organizations improve efficiency, transparency, and compliance across entities through the new multistage intercompany sales and stock transfer process. It automates critical steps, enhances visibility, and streamlines execution, enabling faster, more reliable, and scalable supply chain operations.

Data that fuels AI鈥檚 transformative power

Trusted, connected, and context-rich data turns AI鈥檚 potential into measurable results. When organizations can rely on consistent high-quality data, they gain the confidence to act on insights that drive efficiency and growth.

The semantically rich data foundation within 51风流Cloud ERP provides this advantage, serving as the platform for building insights and driving actions. 51风流Business Data Cloud unifies 51风流and third-party data, delivering insights through pre-built data products and intelligent applications.

With the 2025 release, more than 200 pre-delivered data products are available out of the box, preserving business context and metadata so leaders act on insights, not raw extracts. The result is an AI-ready foundation of trusted, compliant, reusable data assets that accelerates decision-making. Looking ahead, we are developing more intelligent applications through Cloud ERP Intelligence Private that leverage these data products across every business function, expanding the reach and impact of data-driven intelligence.

AI in and across your key business processes

AI is becoming every enterprise鈥檚 most powerful assistant, helping people work smarter, make faster decisions, and achieve better and informed outcomes. Embedded in core processes, it provides contextual guidance, intelligent recommendations and reasoning, and automation where it matters most.

With the 2025 release of 51风流Cloud ERP Private, we鈥檙e embedding AI across key end-to-end business processes. Built on a unified data and application foundation, our AI innovations bring precision, predictability, trust, and security to every decision鈥攁cross finance, supply chain, manufacturing, and service.

At the center is Joule, now evolving into a role-aware assistant, that tailors insights and actions to each user鈥檚 responsibilities. It ensures every interaction is relevant, governed, and grounded in business context, helping teams act with clarity and confidence. We are building a growing library of specialized Joule Agents. Here are a few examples:

• : Improves liquidity by accelerating collections, reducing overdue invoices, and recommending next-best actions
• : Shortens resolution cycles by identifying inconsistencies, proposing responses for quick approval, and executing follow-ups
• : Builds on enhanced maintenance insights to boost uptime by recommending maintenance events and coordinating schedules based on integrated and interconnected data across production planning and procurement

Grounded in SAP鈥檚 unified data and process model, these agents connect workflows across functions and roles, enabling organizations to act faster, operate smarter, and scale intelligence across the enterprise.

Faster upgrades, faster value

The 51风流Cloud ERP Private 2025 release is fully compatible with previous scopes, eliminating multi-step upgrades. Customers can move to the latest version with minimal effort and immediately benefit from advances in applications, data, and AI. With near-zero-downtime upgrades and automated updates, maintenance windows are shorter, delivering faster adoption, lower disruption, and quicker time to value.

Looking ahead together

We continue to co-innovate closely with our strategic and beta customers to turn these innovations into business reality. Our commitment extends beyond technology delivery: we guide every step of modernization, AI adoption, and process transformation.

If you鈥檙e ready to be an early adopter, join us to co-innovate, learn, and shape the future together, unlocking new ways of working and sustainable outcomes.

Excited about our innovations? Learn more

For a deep dive into the 2025 release and what it means for your business, join our upcoming webinar: . on innovations across finance, supply chain, procurement, and beyond, along with resources to help you get started.

Uma Rani T M is president and chief product officer for Private Cloud ERP at SAP.

New research shows how business AI delivers ROI

To better understand the opportunity to produce returns on investment from AI, 51风流commissioned that was shared at 51风流Connect. In partnership with Oxford Economics, we surveyed 1,600 executives in medium and large enterprises across eight countries.

We found that today, on average, organizations are benefiting from a 16 percent return on AI investments鈥攁 number they expect to nearly double within two years. In addition to impressive financial returns:

• 94% of business leaders say AI is improving innovation within their organizations
• 87% say AI is improving customer engagement
• 78% believe AI agents have the potential to transform their business operations

New deep research and AI assistants in Joule expand what is possible

These innovations were engineered based on what our customers tell us they need: to act quickly, simplify complexity, and unlock better, data-driven decisions across the lines of business and processes that matter. But most of all, our customers need AI that drives significant, measurable business outcomes.

To help every organization accelerate returns on investment from AI, at 51风流Connect we announced powerful new capabilities for , which makes business data and the entire 51风流Business Suite immediately accessible through the power of a simple conversation. And because Joule is grounded in your company鈥檚 data, it understands context and delivers insights that are specific, actionable, and relevant to your business.

Deep research in Joule, announced at 51风流Connect, is a new capability expands what people can do within the Joule interface. It goes beyond quick answers to deliver strategic analysis, reporting, and synthesis in a single, connected experience. It brings together internal 51风流data and external intelligence so people can ask complex questions and receive comprehensive research and recommendations鈥攚ithout ever leaving Joule. The deep research capability in Joule will be available in beta this December.

We also unveiled the new concept of role-based AI assistants in Joule, built to partner with people in their specific roles. These assistants connect to the right Joule Agents for the job, removing guesswork so teams can unlock new levels of productivity and insight. Whether it鈥檚 a finance leader forecasting working capital, a recruiter evaluating headcount needs, or a planner adjusting inventory, AI assistants surface the right intelligence, at the right time, in the right context. In the background, Joule Agents get work done for you.

These innovations mark the next chapter in how people interact with enterprise systems, helping every role across an organization seamlessly move from inquiry to insight to action.

New Joule Agents autonomously get work done

To help enterprises further accelerate business results, we introduced 14 new Joule Agents at 51风流Connect. They help people coordinate, decide, and execute tasks with greater precision. Joule Agents are in finance, HR, procurement, and supply chain, in a way that only SAP鈥攚ith our deep expertise in these functions鈥攃an deliver.

For example, rather than navigating multiple systems or running countless manual checks to release an order, a production manager鈥攁 key role in the supply chain function鈥攚ill be able to turn to our Production Planning and Operations Agent, planned for general availability in the Q1 2026. They can simply ask Joule to do it, safely and in real time. The agent will validate and release orders when conditions are met, accelerating production start times and shortening order-to-delivery cycles.

And starting December 2025, with the general availability of , now in beta release, customers will be able to create and deploy custom Joule skills and Joule Agents tailored to their unique business needs. Agent builder in Joule Studio is your command center for designing, building, and deploying enterprise-ready custom Joule Agents using the same powerful 51风流technologies鈥攊ncluding 51风流Knowledge Graph for deep business context, 51风流Business Data Cloud for comprehensive data access across 51风流and non-51风流sources, and SAP’s central identity and authorization services to ensure responsible agent behavior. These capabilities empower every enterprise to extend, customize, and personalize 51风流Business AI solutions.

New embedded intelligence across 51风流applications

To help our customers move faster and make better decisions where work happens, we continue to bring intelligence directly into the applications they rely on every day. These embedded capabilities extend the same AI-driven guidance that powers Joule Agents into core 51风流solutions, enhancing user workflows with context, clarity, and automation. We will have more than 400 of these AI use cases by the end of the year.

For example, in , starting in February 2026, AI will orchestrate personalized interactions across HR, marketing, and service, bringing harmonized data, relevant context, and better business outcomes into every engagement. In the solution, planned for general release in the first half of 2026, AI will predict shortfalls and fulfillment risks, helping planners simulate and respond with speed and precision.

Additionally, the rebuilt 51风流Ariba source-to-pay suite, arriving in February 2026, brings a modern, cloud-native experience to every stage of procurement. Embedded AI guides people with intelligent recommendations, accelerates contract reviews, and surfaces supplier insights in real time. By simplifying sourcing decisions and improving compliance, it helps procurement teams strengthen supplier relationships and capture more value, faster.

Governing AI with visibility and control

As our customers continue to adopt these AI innovations embedded across their functions, we know they need transparency into how it operates, what it influences, and the value it creates. That is why we provide tools to give them the visibility they need to deploy AI with confidence and scale it responsibly.

51风流LeanIX AI Agent Hub helps CIOs and business leaders see their entire AI agents landscape at a glance. From one dashboard, they can understand where agents are deployed, what processes they touch, and how agents are performing. This allows teams to evaluate effectiveness, identify redundancies, and manage AI like any other enterprise asset: aligned to outcomes, governed by policy, and continuously optimized.

Complementing that, agent mining in gives organizations a powerful way to analyze how AI contributes to process performance. It reveals how AI agents decide and act, flags bottlenecks and non-compliance, and uncovers where automation adds value and how to fine-tune it for efficiency and impact. Together, these tools bring clarity to what has often been a black box: transforming governance from reactive oversight into proactive optimization.

What鈥檚 next for business AI

At 51风流Connect, we also shared a view into what鈥檚 coming and how our innovations will continue to redefine enterprise productivity. For example, we鈥檙e developing an outcome-driven user interface that adapts to context in real time. Instead of navigating menus or searching for data, people will simply express what they want to achieve, and the system will guide them through the right actions, insights, and tools.

We鈥檙e also extending Joule Agents beyond software into the physical world鈥攃onnecting your company’s business intelligence to robotics and industrial systems. This opens a new frontier for automation, combining state of the art electronics that utilize physical AI tools, such as computer vision and collision detection, with AI agents capable of reasoning through complex goals and planning multi-step workflows. this November to learn more.

Ready to start your AI journey?

We know AI is top of mind for most business leaders today. In fact, another finding from the research we commissioned with Oxford Economics is that 41 percent of tasks in global businesses will be supported by AI within two years鈥攗p from 25 percent today.

As you continue to explore what is possible with business AI, we鈥檒l keep innovating to deliver systems that are intelligent by design, trusted in operation, and, most important, measurable in their impact.

For us, it鈥檚 all about what you hope to achieve. We鈥檙e proud to partner with you on your AI journey. If you鈥檙e ready to take the next step, here are three things you can do right now:

• Learn how to bring the potential of AI into your organization by signing up for our .
• In our , get inspired about what鈥檚 possible by exploring how leading companies are transforming with AI.
• Watch 51风流Connect virtual sessions, , to see our latest innovations in action.

There鈥檚 more to come. Join us at on November 4 for the next wave of AI innovations that will transform the enterprise.

Brenda Bown is chief marketing officer for 51风流Business AI.

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At its inaugural 51风流Connect event in Las Vegas, Nevada, 51风流announced a flurry of new products and upgrades.

Among them is a new network of role-based assistants in Joule that partner with humans to elevate performance. Read the news: https://sap.to/6058AqiQu.