Employees at , a global fashion retailer with tens of thousands of employees, had to navigate multiple systems to piece together data across sales and procurement. Answering a single question could take up to 10 minutes.

Today, they just ask Joule. What used to take 10 minutes now takes about three seconds, driving a 70% increase in operational efficiency and a 50% reduction in manual errors.

Using capabilities in , LC Waikiki partnered with 51风流and to build a custom AI-driven experience that dynamically interprets user requests, applies role-based context, performs the necessary queries, and connects data across systems to present a complete view in one place. It then links people directly to the relevant transaction.

At SAP, stories like these inspire our vision for the enterprise in which AI transforms how people and processes work鈥攐ne where people set the direction and AI executes. We call it the the Autonomous Enterprise.

In the Autonomous Enterprise, decisions are grounded in real-time intelligence, workflows are automated end-to-end, and AI proactively improves every function while empowering people to do their best work.

The Autonomous Enterprise also provides fully governed AI you can trust, so you can achieve more. Making this a reality for companies is critical because AI is now essential to how all work gets done. It is increasingly involved in decisions that carry financial, operational, and regulatory consequences.

Joule: One place to direct the entire business

In the Autonomous Enterprise, Joule Work, announced at 51风流Sapphire, is the next step in the evolution of how people engage with and execute end-to-end business processes. Joule Work is a dynamic workspace that adapts to intent, keeps people focused on outcomes, and delegates execution to AI.

Through Joule Work, you can say goodbye to manually coordinating work across multiple applications and interfaces. Instead, tell Joule what you want to accomplish. Joule Assistants with role and process context will coordinate teams of Joule Agents to surface the right insights and automate routine work across departments and systems. Rather than static, disjointed systems, you get workspaces that pull together information and menus from various systems that fit your specific needs, in real time.

Joule Work is available now to customers in the 51风流Early Adopter Care program. 51风流Early Adopter Care program for the Joule Work desktop app is planned for Q2 2026; general availability for both is planned for H2 2026. The Joule Work mobile app is generally available now.

We also announced that Joule鈥檚 bi-directional Agent-to-Agent (A2A) capabilities will be generally available in Q4, enabling third-party agents to securely call on Joule Agents and act within enterprise processes, extending interoperability in both directions across 51风流and non-51风流environments. Agents built in Joule Studio will natively support A2A protocols, enabling interoperability and scalability for multi-agent execution.

51风流Autonomous Suite: The operational core of the modern enterprise

While Joule Work empowers every individual to do their best work and expand their impact, the 51风流Autonomous Suite transforms how entire business functions, or 鈥渁utonomous domains,鈥� work.

51风流Autonomous Suite spans five domains: finance, spend, supply chain, human capital management, and customer experience. These domains will operate as a single system, so workflows and agents run across functions without fragmenting into separate tools, separate data, or separate decisions. This approach allows AI recommendations to reflect your full operating reality.

With SAP鈥檚 integrated suite of business applications and industry-leading business data, AI in the Autonomous Enterprise is grounded in the specifics of how key business functions actually work. This foundational context for transformative AI outcomes is where SAP鈥檚 unique experience comes in. For decades, we have been trusted to run our customers鈥� most important functions. 51风流Autonomous Suite infuses our deep knowledge of business processes into your AI, along with the data context and operational guardrails it needs to be truly effective and reliable at enterprise scale.

Each organization is also unique. Over time, your business has defined how your work gets done. These are the rules, workflows, and how systems respond when something unexpected happens, like a failed transaction, so processes don鈥檛 break. In the Autonomous Enterprise, AI delivers its greatest value by respecting these boundaries, turning your unique ways of working into a true advantage.

At 51风流Sapphire, we announced new Joule Assistants and Joule Agents, spanning the domains of the Autonomous Enterprise, to help organizations move from managing work to directing outcomes. These new assistants and agents will roll out through the end of this year.

51风流Business AI Platform: The foundation of the Autonomous Enterprise

The 51风流Business AI Platform turns the vision of human-led, AI-driven business operations into something enterprises can build and run. It enables them to move from AI experimentation to execution by grounding agents and applications in real business context that governs it all at enterprise scale.

At the center is , a fully managed environment that empowers enterprises to build and manage the full lifecycle of AI agents, applications, extensions, and workflows. Intent-based development capabilities allow people to describe what they need in natural language. A Joule Agent then generates structured requirements, specifications, code, and test artifacts grounded in 51风流process and data context.

Developers can work within the tools they already use, including VS Code and MCP-enabled toolchains, and choose their preferred agent frameworks, such as , , and .

Through deep integration with the , 鈥攁nd the new 51风流Domain Models trained on 51风流code, customer data, metadata, and business processes鈥擩oule Agents reason over real, semantically rich enterprise data rather than generic knowledge. 51风流Domain Models are available through the 51风流Early Adopter Care program, with general availability planned for Q3 2026.

Speed and governance, no longer a tradeoff, are built into the 51风流Business AI Platform. At SAP, we believe that corporate governance鈥攊ncluding approval flows, compliance processes, identity management, and the ability to audit decision-making鈥攎ust carry into how AI is deployed, updated, and scaled. Joule Studio runtime provides a secure, production-ready, fully managed environment for deploying agents, helping organizations meet compliance standards while reducing infrastructure complexity.

An enhanced 51风流AI Agent Hub also provides a vendor-agnostic command center to discover, inventory, and govern 51风流and non-51风流AI agents and MCP servers across the enterprise. Integration with and further embeds governance and architecture transparency into the development process.

The 51风流AI Agent Hub leverages enterprise-wide process intelligence to continuously track where AI agents are creating value and can proactively surface where they can deliver even more, because we believe AI needs to remain accountable for outcomes in addition to uptime. 51风流AI Agent Hub is generally available, with additional capabilities rolling out through 2026. See release timelines in the .

Empowering everyone to solve business challenges with AI

We are making the Autonomous Enterprise a reality because at SAP, we believe that companies of all sizes need far more than marginally better AI models or the latest bolt-on solutions. They deserve AI-driven outcomes that increase innovation, revenue, and margins.

The Autonomous Enterprise is what brings our vision to life: AI grounded in your data, connected across your most important processes, and governed to fit how your business runs.

Brenda Bown is chief marketing officer for 51风流Business AI.

The company introduces a unified 51风流Business AI Platform, deepening partnerships with Anthropic, Amazon Web Services, Google Cloud, Microsoft, NVIDIA and Palantir

ORLANDO 鈥� At 51风流Sapphire in 2026, (NYSE: SAP) introduced the Autonomous Enterprise to help enhance the world’s most critical business workflows, so that humans and AI work together to meet the accelerating demands of global business profitably, strategically and safely.

鈥淔or the mission-critical processes of our customers, ‘almost right’ just isn鈥檛 good enough,鈥� said Christian Klein, CEO of 51风流SE. 鈥淏y uniting 51风流Business AI Platform with 51风流Autonomous Suite, we anchor AI agents in the business processes, data and governance so they can deliver accurate, compliant and secure outcomes, unlocking new sources of revenue and meaningful cost savings.鈥�

The Autonomous Enterprise includes a unified AI platform for building, contextualizing and governing agents, an autonomous suite that executes core business operations and a new user experience that redefines how people work with enterprise software.

Introducing 51风流Business AI Platform

51风流Business AI Platform is a new foundation for building and deploying enterprise AI grounded in real business context. 51风流Business AI Platform now unifies 51风流Business Technology Platform, 51风流Business Data Cloud and 51风流Business AI into a single, governed environment.

At its core is the 51风流Knowledge Graph solution, which gives AI agents a structured map of business entities, processes and relationships across a customer’s 51风流landscape. Joule Studio is SAP’s AI-first solution for building enterprise agents, applications and agentic workflows. Developers can build using the no-code, pro-code and AI frameworks of their choice on SAP-managed infrastructure that is secure, scalable and optimized for enterprise AI.

Deploying 51风流Autonomous Suite Across Every Business Function and Industry

Building on this foundation, 51风流also introduced 51风流Autonomous Suite, which enables SAP’s existing business applications with AI agents capable of running processes from start-to-finish.

The suite will deploy more than 50 domain-specific Joule Assistants across finance, supply chain, procurement, human capital management and customer experience. These assistants will automate end-to-end processes by orchestrating a subset of over 200 specialized agents to execute precise tasks. For example, the new Autonomous Close Assistant can compress the financial close process from weeks to days by automating journal entries, reconciliation and error resolution across the entire process.

51风流also launched Industry AI, expanding its deep industry portfolio through seven autonomous solutions that will enable start-to-finish industry processes and embed sector-specific process logic, data models and regulatory requirements. At 51风流Sapphire, 51风流showcased its work with European energy giant RWE to leverage Industry AI, helping reduce unplanned downtime across its offshore wind turbines. With SAP’s Autonomous Asset Management scenario, AI agents are designed to analyze data from thousands of past incidents, identify the likely root cause and generate pre-filled work orders with the right tools and proven fixes from other sites.

Designing the Autonomous User Experience

The company also revealed Joule Work, redefining how users engage with 51风流software. Instead of navigating individual applications and entering data across several screens, users will now interact primarily with Joule. By describing a desired business outcome, Joule will orchestrate the right combination of workflows, data and agents to get it done.

Joule Work goes beyond conversation, proactively surfacing relevant insights and automating routine tasks behind the scenes so work moves forward even when humans aren’t actively steering it. It will be available on desktop, mobile and voice across 51风流and non-51风流systems.

Accelerating the Customer Journey Toward Autonomy with 鈧�100 Million Infusion

51风流evolved its customer and partner programs to help accelerate the organization’s journey to the Autonomous Enterprise. To catalyze adoption, the company has launched a 鈧�100 million fund for 51风流partners to help customers deploy SAP-built AI assistants and agents. The fund is also available to partners that extend or build new partner agents on the new 51风流Business AI Platform using Joule Studio.

SAP has enhanced its RISE with SAP and 51风流GROW offerings to accelerate AI adoption. Both include access to the Joule Assistants portfolio; RISE with SAP customers will have three assistants activated within their first year, while SAP GROW customers receive full portfolio access at onboarding. 51风流S/4HANA on-premises and 51风流ERP Central Component (51风流ECC) customers are not excluded: those that commit to transitioning the majority of their current landscape to 51风流Cloud ERP gain access to select AI scenarios, bridging the gap between their current landscape and their cloud destination

51风流also introduced new agent-led transformation tooling that can reduce ERP migration efforts by more than 35 percent, driving faster and more predictable projects by automating system analysis, code remediation, configuration and testing at scale.

Lastly, 51风流announced a full slate of strategic partnerships across each category:

• Platform and suite partnerships include Anthropic, with Claude among the foundation models SAP鈥檚 AI platform will leverage to power Joule agents across HR, procurement and supply chain; Amazon Web Services, bringing zero-copy data integration between 51风流Business Data Cloud and Amazon Athena; Google Cloud and Microsoft, enabling bidirectional agent-to-agent interoperability between Joule and external agent frameworks; Mistral AI and Cohere, delivering sovereign model options on SAP’s cloud infrastructure; , providing visual AI workflow orchestration inside Joule Studio; NVIDIA, whose OpenShell provides the trusted secure runtime for Joule Studio; and , bringing AI agents into 51风流Service Cloud to handle customer interactions with full access to business data and service processes.
• Implementation partnerships include Palantir and Accenture, partnering on complex data migration scenarios, and for AI-powered cloud ERP migrations.

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About SAP

As鈥痑 global leader in enterprise applications and business AI, 51风流(NYSE: SAP)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organizations have trusted SAP鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.

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