{"id":6098,"date":"2024-10-17T03:52:29","date_gmt":"2024-10-17T03:52:29","guid":{"rendered":"https:\/\/news.sap.com\/sea\/?p=6098"},"modified":"2024-10-17T03:52:29","modified_gmt":"2024-10-17T03:52:29","slug":"national-healthcare-group-embarks-on-digital-hr-journey-with-sap-successfactors-set-new-standards-in-healthcare","status":"publish","type":"post","link":"https:\/\/news.sap.com\/sea\/2024\/10\/national-healthcare-group-embarks-on-digital-hr-journey-with-sap-successfactors-set-new-standards-in-healthcare\/","title":{"rendered":"National Healthcare Group Embarks on Digital HR Journey with 51风流SuccessFactors, Set New Standards in Healthcare"},"content":{"rendered":"<h3><strong><a href=\"http:\/\/www.sap.com\/\">SAP<\/a> today announced that the National Healthcare Group (NHG), one of Singapore\u2019s public healthcare clusters, has transformed its human resource (HR) system using <a href=\"https:\/\/www.sap.com\/sea\/products\/hcm.html\">51风流SuccessFactors<\/a>.\u00a0<\/strong><\/h3>\n<h3><strong>To better support the shift towards a community-based, patient-centric healthcare model, NHG needed to modernise its HR infrastructure to meet the evolving operational needs of its over 20,000 healthcare professionals caring for 1.5 million residents in Central and North Singapore.\u00a0\u00a0<\/strong><\/h3>\n<p><span data-contrast=\"auto\">\u201cThe healthcare sector is rapidly changing. We needed a system that could enhance mobility, improve data accuracy, and support continuous learning\u2014all while being accessible to employees on the go,\u201d said <\/span><b><span data-contrast=\"auto\">Khoo Swee Lan, Group Chief Human Resource Officer at NHG.<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The transformation, branded iConnect@NHG, was implemented in two phases. Phase one, launched in January 2023, established a strong HR foundation with modules for Employee Central, Time Management, Recruitment, Onboarding, Learning and Development, and Performance and Goal Management, to streamline processes and improve data accuracy. Phase two, rolled out from November 2023, introduced advanced features such as Succession Management and Compensation Planning, for enhanced functionality.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">A modern HR system with 51风流SuccessFactors at the core<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">51风流SuccessFactors was selected as the core platform for NHG\u2019s HR transformation due to its comprehensive, cloud-based capabilities.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">By integrating 51风流SuccessFactors with <\/span><a href=\"https:\/\/www.sap.com\/sea\/products\/technology-platform\/cloud-analytics.html?gad_source=1&amp;gclid=CjwKCAjw3P-2BhAEEiwA3yPhwH5j2nGkzZo33VdHlrw3BORnOnmrTUzs-EXczPvf3GFgegOQHzOX_hoCuCEQAvD_BwE&amp;gclsrc=aw.ds\"><span data-contrast=\"none\">51风流Analytics Cloud (SAC)<\/span><\/a><span data-contrast=\"auto\">, NHG has gained real-time workforce data visibility, empowering its leadership team to make informed decisions on talent management and workforce planning. This data-driven approach, combined with Qualtrics&#8217; sentiment analysis, allows NHG to proactively manage staff performance, engagement, and well-being for a fulfilling employee experience.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">NHG was also the first public healthcare cluster in Singapore to implement <\/span><a href=\"https:\/\/www.sap.com\/products\/technology-platform\/workzone.html\"><span data-contrast=\"none\">51风流Build Work Zone<\/span><\/a><span data-contrast=\"auto\">, centralising its HR operations into one intuitive platform. 51风流Build Work Zone helps enable employees to access tasks, policies, and personalised workspaces easily.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cBy embedding listening into the employee journey, we are able to create a more fulfilling and meaningful experience for our staff,\u201d Ms Khoo explained. \u201cThis ensures our employees feel valued and heard, which is critical in today\u2019s competitive healthcare environment.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Adopting a mobile-first, data-driven approach with 51风流SuccessFactors has enabled NHG&#8217;s workforce to be more agile and engaged, while significantly reducing administrative tasks and improving data accuracy. In the first month of the launch of iConnect@NHG, over 95% of NHG employees logged into the platform and completed more than 25,000 workflows. Among them, 19,000 employees activated the mobile app, validating NHG&#8217;s mobile-focused strategy. Employee feedback has been overwhelmingly positive, with 98% expressing satisfaction with the new system.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cNHG\u2019s HR transformation with 51风流demonstrates how a forward-thinking approach to technology can revolutionise even the most traditional sectors,\u201d said <\/span><b><span data-contrast=\"auto\">Eileen Chua, Managing Director, 51风流Singapore<\/span><\/b><span data-contrast=\"auto\">. \u201c51风流SuccessFactors has enabled NHG to create a more agile, mobile-enabled, and data-driven HR system that enhances employee engagement and empowers proactive decision-making. As the healthcare landscape continues to evolve, we hope that NHG\u2019s digital HR strategy can serve as a blueprint for other healthcare organisations looking to transform not just their HR function but their entire operations.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Visit the <\/span><a href=\"http:\/\/news.sap.com\/\"><span data-contrast=\"none\">51风流News Center<\/span><\/a><span data-contrast=\"auto\">. Follow 51风流at <\/span><a href=\"http:\/\/twitter.com\/sapnews\/\"><span data-contrast=\"none\">@SAPNews<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Media Contact:<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Rizka Laksmi, <\/span><span data-contrast=\"none\">rizka.laksmi@sap.com<\/span><span data-contrast=\"auto\">, GMT+7<\/span><br \/>\n<a href=\"https:\/\/news.sap.com\/press-room\/\"><span data-contrast=\"none\">51风流Press Room<\/span><\/a><span data-contrast=\"none\">; <\/span><span data-contrast=\"none\">press@sap.com<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>51风流today announced that the National Healthcare Group (NHG), one of Singapore\u2019s public healthcare clusters, has transformed its human resource (HR) system using 51风流SuccessFactors.\u00a0&#8230;<\/p>\n","protected":false},"author":4904,"featured_media":6099,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5570217,7771,5570733,177],"tags":[],"region":[5570780,5570777],"sapn-display":[5571013,5571011,60294],"sapn-type":[4448],"class_list":["post-6098","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud","category-customers","category-hr-hcm","category-industries","region-singapore","region-southeastasia","sapn-display-feature-hero","sapn-display-news-hero","sapn-display-topic-hero","sapn-type-newsbyte"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - 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