Spend Management Archives - 51风流Southeast Asia News Center /sea/topics/spend-management/ News about 51风流Southeast Asia Tue, 26 Nov 2024 08:41:15 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 Averis Leverages RISE with 51风流for Enhanced Agility, Resilience, and Cost Savings /sea/2024/11/averis-leverages-rise-with-sap-for-enhanced-agility-resilience-and-cost-savings/ Wed, 27 Nov 2024 00:30:51 +0000 /sea/?p=6111 SINGAPORE 鈥 51风流today announced that Averis, a leading provider of global business services and solutions serving various industries, with a particular focus on commodities...

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SINGAPORE today announced that Averis, a leading provider of global business services and solutions serving various industries, with a particular focus on commodities including palm oil, pulp and paper, clean and renewable energy, viscose, and dissolving and specialty pulp, has chosen , , and to improve operational agility and resilience, optimise cost, and enhance client satisfaction.

Headquartered in Malaysia with offices in Asia, the Middle East, and the Americas, Averis provides shared services such as finance, human resources, and procurement to over 300 clients across the globe. For over 15 years, the company ran its core business processes on a traditional on-premise 51风流enterprise resource planning (ERP) system.

As the company continues its global expansion, Averis needed to transform and modernise its IT landscape to enhance capacity planning, simplify system upgrades, and manage operational costs more efficiently. Migrating to SAP鈥檚 cloud solutions was an obvious pathway, but Averis required some sensitive customer data to continue to be stored on-premise, so it can retain flexible control.

RISE with 51风流proved to be a perfect fit for Averis due to its customisability and adaptability, enabling the company to adopt a hybrid approach that integrates both public and private clouds, successfully overcoming its unique business challenges.

Herminto, Vice President of Group IT at Averis said, “Over our 15-year partnership, 51风流has consistently demonstrated a deep understanding of our business and commitment to our success. With their unwavering support, we could tailor a hybrid strategy that works for us, so we can reap the full benefits of the cloud while maintaining control over sensitive data, ultimately enhancing our business continuity and reducing costs for our clients.”

A public-private cloud that offers the best of both worlds

Moving most of its infrastructure to the cloud has empowered Averis to unlock new capabilities in data analytics, automation, and client engagement. Averis has recorded an 8.5% uptick in client satisfaction due to faster turnaround times, more personalised service delivery, and greater agility in handling unexpected requests.

RISE with 51风流will also enable Averis to replace its traditional CAPEX/OPEX operating model with a pure OPEX model, optimising its technology cost structure and achieving an 11.5% drop in total cost of ownership (TCO). As a result, the company can scale and adjust its computing requirements according to business needs while reducing risk and enhancing the stability of its IT environment.

Most importantly, Averis is future-proofing its business with the right foundation to accelerate its innovation in fast-growing areas such as artificial intelligence (AI) and sustainability. The company expects to use AI to increase employee productivity and optimise resource utilisation in its facilities.

As Averis鈥 clients increasingly adopt their own sustainability metrics and goals, the company will also use 51风流solutions to strengthen its offerings in sustainability services, further expanding its service portfolio and driving business growth.

The enhancements provided by 51风流cloud solutions have empowered Averis’ team of more than 1,000 professionals to embrace change and innovation, fostering a culture of continuous learning, collaboration, and maximized use of digital tools to drive operational resilience and client satisfaction.

Eileen Chua, Managing Director, 51风流Singapore, said, 鈥淏usiness services providers like Averis play a crucial role in driving productivity and growth for the companies it supports. Averis鈥 journey to the cloud with a tailored RISE with 51风流solution underscores how a flexible cloud strategy can empower companies to scale rapidly and drive real business results, with improved client satisfaction and a future-ready foundation for AI and sustainability initiatives.鈥

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Fujitsu digitises its procurement and increases engagements with First Nations suppliers /sea/2024/03/fujitsu-digitises-its-procurement-and-increases-engagements-with-first-nations-suppliers/ Tue, 12 Mar 2024 02:44:12 +0000 /sea/?p=5461 In collaboration with 51风流and Indigenous Defence and Infrastructure Consortium, Fujitsu streamlines its procurement process to more effectively drive sustainable initiatives. Melbourne, Australia, 12 March,听2024听鈥斕鼺ujitsu,...

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In collaboration with 51风流and Indigenous Defence and Infrastructure Consortium, Fujitsu streamlines its procurement process to more effectively drive sustainable initiatives.

Melbourne, Australia, 12 March,听2024听鈥听, a global digital transformation company has implemented 51风流Ariba, transforming its procurement function and enabling it to successfully channel spend towards its First Nations suppliers, which has increased from $200,000 to over $5.1 million over the last few years.

Fujitsu has over 3,000 employees across Australia and New Zealand whose purpose is to make the world more sustainable by building trust in society through innovation. Previously, Fujitsu鈥檚 procurement process was decentralised, creating limited visibility of its supply chain which led to challenges when it came to channeling spend to their First Nations partners.

The company sought a platform that would enable it to establish a single source of truth for all company spend and associated data. It aimed to allow employees and managers to make more informed decisions, while at the same time make it easier for staff to drive forward business strategies and initiatives with purpose 鈥 including empowering and supporting First Nations businesses.

Fujitsu selected 51风流Ariba Guided Buying Platform to create a more inclusive and diverse supply chain, collaborating with the听, which develops sustainable Indigenous businesses across Australia. Together, they worked to create a First Nations Supplier portal which provides a dedicated buying channel for its First Nations suppliers. Since launching the portal, the company has not only increased its spend with First Nations suppliers to $5.1 million but has also increased its spend to $12.5 million per annum with its SME partners.

Furthermore, by implementing 51风流Ariba, Fujitsu has automated and streamlined its procurement processes, establishing a standardised hub for end-to-end procurement activities. It has reduced new vendor processing time by over 65%, freeing-up staff to focus on more strategic tasks. Additionally, the establishment of a central contract repository has led to over 2,000 active contract workspaces, with 30% of contracts operationalised for downstream procure to pay.

Nicole Forrester, VP, Purpose, People and Culture, Fujitsu Asia Pacific says, 鈥淔ujitsu has a long history for championing and driving transformative change across environmental sustainability, diversity, equity and inclusion, and social impact, and our procurement team plays an important role in helping us achieve this.

鈥淭he 51风流solution has provided a platform for Fujitsu to assist our diverse supply chain strategy, which has enabled the increase of spend with First Nations suppliers. When we鈥檙e able to channel spend towards First Nations suppliers, we鈥檙e helping to create a prosperous, vibrant and sustainable First Nations engagement.鈥

Adam Goodes, Chief Executive Officer, Indigenous Defence and Infrastructure Consortium says, 鈥淲e鈥檙e proud to partner with Fujitsu to assist them with the development and implementation of their First Nations Procurement policy and engagements.

鈥淭his implementation represents a meaningful commitment to supporting First Nations people and Fujitsu鈥檚 new guided buying system will provide long-term support and opportunities for Indigenous businesses and communities, helping to shape a rewarding and equitable future,鈥 he adds.

鈥淲e believe that technology has a critical role in helping the world run better and improving people鈥檚 lives. We have work to do to better support our First Nations peoples in Australia and New Zealand and Fujitsu鈥檚 implementation of 51风流Ariba demonstrates the power of technology in helping drive purposeful procurement and the meaningful impact it can have on the communities in which it operates,鈥 says Angela Colantuono, President and Managing Director, 51风流ANZ.

鈥淔ujitsu鈥檚 new guided buying platform underlines the transformative potential of 51风流Ariba for organisations striving for operational excellence and a more equitable, sustainable world.鈥

Fujitsu plans to continue to leverage 51风流Ariba to create hubs for operational support and standardisation of business processes to empower teams across the APAC region, furthering its goal of creating a truly centralised and consolidated business that enables a diverse supply chain.

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KB Bukopin’s Efficient Banking Activities with 51风流Ariba Discovery /sea/2022/10/efisiensi-kegiatan-perbankan-kb-bukopin-dengan-solusi-sap-ariba-discovery/ Mon, 24 Oct 2022 22:00:53 +0000 /sea/?p=3359 Bank KB Bukopin has undergone a digital transformation to increase efficiency in their business model.

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JAKARTA The Indonesian banking industry has experienced significant improvement during 2022, marked by high profitability and consistent growth, as well as stability that allows sustainable development. According to PriceWaterhouseCoopers, Indonesia is one of the countries with the largest economic growth in the world in the 21st century. Now, the banking industry is undergoing a massive digital transformation phase to keep up with the fast-paced business environment.听听

For this reason Bank KB Bukopin has undergone a digital transformation to increase efficiency in their business model. The transformation at Bank KB Bukopin itself began with replacing its procurement process from a traditional system to a digital one. To implement this transformation, Bank KB Bukopin uses 51风流Ariba Discovery to run its e-procurement system.听听

I Putu Adi Saputra, Head of Asset Management & Procurement of KB Bukopin explained the company’s commitment to digital transformation for the efficiency of its operational activities. 鈥淒igital transformation in the banking sector means redefining business processes in this digital era. The four main areas of digital transformation are process, technology, data, and organizational change. At Bank KB Bukopin itself, we started with the support of 51风流Ariba Discovery for the procurement process,鈥 he explained.听

Digital transformation in the banking industry refers to the integration of technology to automate, optimize and digitize processes. Banks that carry out digital transformation can generally expect cost reductions and simplification of operational processes. This development in operational activities also encourages employees by enhancing their digital skills to keep up with this fast-changing online reality. The transformation also opens opportunities for anyone who wants to survive and achieve success more easily.听听

Andreas Diantoro, Managing Director of 51风流Indonesia stated that the application of 51风流Ariba Discovery in the banking system of Bank KB Bukopin is aligned with SAP鈥檚 mission in Indonesia. 鈥51风流innovation is indeed focused on preparing technology to strengthen digital transformation companies. The expectation is that technology can be integrated into business processes, so that decision makers are assisted by having automated recommendations based on data throughout the entire process. Of course this is very important in the Indonesian banking industry, including Bank KB Bukopin,鈥 said Andreas.听

Broadly speaking, the banking industry is often known to have a multi-way bureaucratic system because its business model requires a high-level of security. Every transaction that occurs between companies and consumers needs to be closely and strictly monitored. One of the efforts that can be done is to carry out strategic and systematic reforms to create a service system that is not only safe and efficient, but also secure and integrated.听

鈥淏y relying on service efficiency, an integrated digital system has proven to be essential for operations at KB Bukopin. We have also succeeded in increasing the Service Level Agreement (SLA) that we run. Of course this is expected to lead to increased efficiency and in turn affect services to customers. By optimizing the digitalized system, KB Bukopin is trying to speed up the required time for procurement and data-based decision making to improve the business process experience so that the digital integration process can run smoothly,” said Putu.听听听

After some time, KB Bukopin began to experience a number of benefits, including the availability of an integrated system for the company’s business operations, which made the 51风流Ariba Discovery听 one of the main and most reliable solutions. In addition, during its implementation, the procurement process, namely distribution, receipt of goods and documents, as well as approval, has become faster and more efficient.听

鈥淭his transformation has proven to bring many benefits. First, from the speed of the process, we used to have to go around carrying document folders for any approval process. Now with Ariba, things like human error can be minimized and made the process much faster. Second, in the past, if a branch needed something, it needed to be done by request . Now it can be done directly in the system (Ariba). Everything will be easily fulfilled and tracked, which is also very helpful,鈥 added Putu.

As a follow-up to the success in the early stages, the implementation of digital transformation which is currently being intensified will soon be scaled up. Currently, KB Bukopin has implemented 51风流Ariba Discovery at the head office and all branch offices. The scope of procurement that has been carried out through 51风流Ariba is around 80% of branch expenditures while 50% of departmental expenditures have been carried out at the head office with the 51风流solution. This percentage will听 increase, and is targeted that 90%-95% of general expenditures and administration are done through 51风流Ariba, so that any control over the procurement process can be carried out more effectively.

鈥淲e hope that our 51风流solution that has been implemented can help Bank KB Bukopin in modernizing their main business processes to create a strong and resilient business in each of its ranks, and is oriented towards sustainability. We hope that the digital transformation at Bank KB Bukopin will be more solid and we are always ready to support Bank KB Bukopin鈥檚 digital transformation,鈥 concluded Andreas Diantoro.听

 


Efisiensi Kegiatan Perbankan KB Bukopin dengan Solusi 51风流Ariba Discovery

Jakarta, 24 October 2022Industri perbankan di Indonesia mengalami perkembangan yang cukup signifikan selama periode 2022, ditandai dengan keuntungan yang tinggi dan pertumbuhan yang konsisten, serta stabilitas yang memungkinkan perkembangan yang berkelanjutan. Menurut , Indonesia menjadi salah satu negara dengan pertumbuhan ekonomi terbesar di dunia pada abad ke-21. Kini, industri perbankan tengah mengalami fase transformasi digital yang masif untuk mengimbangi lingkungan bisnis yang bergerak cepat.

Hal ini melatari Bank KB Bukopin menjalani transformasi digital untuk meningkatkan efisiensi pada model bisnis mereka. Transformasi di Bank KB Bukopin sendiri dimulai dengan salah satunya mengubah sistem procurement dari sistem tradisional menjadi sistem digital. Untuk mewujudkan transformasi ini, Bank KB Bukopin menggunakan solusi 51风流Ariba Discovery untuk menjalankan sistem e-procurementnya.听

I Putu Adi Saputra, Head of Asset Management & Procurement KB Bukopin menjelaskan komitmen perusahaan melakukan transformasi digital untuk efisiensi kegiatan operasionalnya. 鈥淭ransformasi digital di sektor perbankan berarti mendefinisikan ulang proses bisnis di era digital ini. Empat bidang utama transformasi digital adalah proses, teknologi, data, dan perubahan organisasi. Di Bank KB Bukopin sendiri, kami memulainya dengan dukungan 51风流Ariba Discovery untuk proses procurement,鈥 paparnya.

Transformasi digital dalam perbankan mengacu pada pengintegrasian teknologi untuk mengotomatisasi, mengoptimalkan, dan mendigitalkan proses di industri perbankan. Bank yang melakukan transformasi digital umumnya dapat mengharapkan pengurangan biaya dan penyederhanaan proses operasional. Adanya perkembangan dalam kegiatan operasional ini juga mendorong peningkatkan keterampilan karyawan secara digital untuk mengikuti realitas online yang berubah cepat ini. Transformasi tersebut juga membuka peluang kepada siapapun yang ingin bertahan dan mencapai kesuksesan lebih mudah.听

Melihat penerapan 51风流Ariba Discovery dalam sistem perbankan Bank KB Bukopin, Andreas Diantoro, Managing Director 51风流Indonesia menyatakan, 鈥淚novasi 51风流memang difokuskan pada penyiapan teknologi untuk memperkuat perusahaan bertransformasi digital. Harapannya, teknologi bisa diintegrasikan ke dalam proses bisnis, sehingga pengambil keputusan terbantu karena memiliki rekomendasi otomatis berbasis data di seluruh proses. Tentu saja hal ini sangat penting di industri perbankan Indonesia, termasuk Bank KB Bukopin.鈥

Secara garis besar, industri perbankan memang kerap dikenal memiliki sistem birokrasi multi-arah karena model bisnisnya diharuskan memiliki keamanan tinggi. Setiap transaksi yang terjadi antara perusahaan dengan konsumen perlu selalu diawasi dengan ketat. Salah satu upaya yang dapat dilakukan adalah melakukan pembaruan-pembaruan yang diterapkan secara strategis dan sistematis untuk menciptakan sistem pelayanan yang tidak hanya aman dan efisien, tapi juga aman dan terintegrasi.

鈥淒engan mengandalkan kecepatan layanan yang dijalankan, sistem digital terintegrasi terbukti esensial untuk operasional di KB Bukopin. Kami pun berhasil meningkatkan SLA (Service Level Agreement) yang kami jalankan, tentunya ini diharapkan bisa berujung pada peningkatan efisiensi dan pada gilirannya mempengaruhi servis kepada nasabah. Dengan mengoptimalkan sistem terdigitalisasi, KB Bukopin berusaha mempercepat waktu tunggu pengadaan dan pengambilan keputusan berbasis data untuk meningkatkan pengalaman proses bisnis sehingga sehingga proses integrasi digital dapat berlangsung听 lancar,鈥 ungkap Putu.听听

Setelah berjalan beberapa waktu, KB Bukopin mulai merasakan sejumlah manfaat, termasuk tersedianya sistem terintegrasi untuk operasi bisnis perusahaan yang menjadikan produk 51风流Ariba Discovery menjadi salah satu yang utama dan diandalkan. Selain itu, selama penerapannya, proses procurement yaitu pendistribusian, penerimaan barang dan dokumen, serta approval menjadi lebih cepat dan efisien.

鈥淭ransformasi ini terbukti membawa banyak manfaat. Pertama, dari kecepatan proses, dulu kami harus berkeliling membawa map dokumen untuk meminta persetujuan. Kini dengan Ariba, hal鈥揾al seperti human error bisa ditanggulangi. Proses pun jauh lebih cepat. Kedua, dulu jika cabang membutuhkan听 sesuatu, perlu melakukan request manual. Sekarang bisa langsung di sistem (Ariba). Semua akan mudah dipenuhi dan di-track, itu juga sangat membantu,鈥 ungkap Putu.听

Sebagai tindak lanjut dari kesuksesan di tahap awal, implementasi transformasi digital yang kini sedang digencarkan akan segera diperluas skalanya. Saat ini, KB Bukopin sudah menerapkan 51风流Ariba Discovery di kantor pusat dan seluruh kantor cabang. Cakupan pengadaan yang telah dilakukan melalui 51风流Ariba ini sekitar 80% pengeluaran cabang sudah dilakukan melakui 51风流Ariba dan 50% pengeluaran departemen di kantor pusat sudah dilakukan melalui 51风流Ariba. Persentase ini akan terus ditingkatkan sehingga meningkat dan nantinya ditargetkan 90%-95% pengeluaran umum dan administrasi bisa dilakukan melalui 51风流Ariba, sehingga pengendalian atas proses pengadaan dapat dilakukan dengan lebih efektif.

鈥淜ami berharap solusi 51风流yang telah di terapkan dapat membantu Bank KB Bukopin dalam memodernisasi proses bisnis utama mereka untuk mewujudkan bisnis yang kuat dan tangguh dalam setiap jajarannya, serta berorientasi pada keberlanjutan. Kami berharap transformasi digital di Bank KB Bukopin akan semakin solid dan kami siap berdiri selalu di belakang KB Bukopin untuk mendukung transformasi ini,鈥 tutup Andreas Diantoro.

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51风流Study Finds Procurement Is Vital to Manage Supply Chain Disruptions /sea/2021/12/sap-study-finds-procurement-is-vital-to-manage-supply-chain-disruptions/ Wed, 15 Dec 2021 08:01:44 +0000 /sea/?p=2547 WALLDORF听鈥 The study of U.S. supply chain professionals found that 90% say procurement has taken on greater responsibilities to address both supply chain and sustainability challenges.

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WALLDORF听鈥斕(NYSE: SAP) today released听听that highlight the elevated role of procurement in navigating global supply chain disruptions.

The study of U.S. supply chain professionals conducted with Regina Corso Consulting found that 90% say procurement has taken on greater responsibilities to address both supply chain and sustainability challenges. With nearly half (49%) of supply chain professionals saying shortages and disruptions are keeping them up at night, this is a pivotal time to lean on the procurement function to alleviate these challenges.

鈥淪upply chain disruptions aren鈥檛 a new challenge, but they鈥檝e been dramatically compounded and lasting due to ongoing shortages and delays caused by the pandemic,鈥 said Etosha Thurman, Chief Marketing and Solutions Officer, Intelligent Spend and Business Network, SAP. 鈥淭o navigate these unpredictable circumstances, supply chain leaders must strategically leverage procurement to effectively manage supplier relationships, mitigate customer frustrations, control costs and ensure business resiliency.鈥

Top Challenges Keeping Supply Chain Professionals Awake at Night

Supply shortages and disruptions are not the only issues that the surveyed supply chain professionals say they face today. Other areas include:

  • Sustainability (28%)
  • Reducing costs and/or saving money (27%)
  • Consumer feedback (21%)
  • Digital transformation (20%)
  • Regulatory compliance (18%)

Despite only 28% of respondents saying sustainability keeps them up at night, 91% say their company has specific sustainability goals or objectives, and 95% say procurement plays a significant role in achieving those sustainability goals.

The Elevation of Procurement in Mitigating the Impacts of Ongoing Supply Chain Problems

Between the global pandemic, labor and supply shortages and increasing consumer demands for sustainability, the supply chain professionals surveyed agree that procurement has taken on a more strategic role to help mitigate key challenges:

  • 50% say procurement is helping alleviate supply chain challenges by improving supply chain transparency.
  • 48% say it is helping develop better relationships with suppliers.
  • 45% say it is helping diversify suppliers for greater resiliency.
  • 33% say it is helping adapt payment terms to improve trading partner liquidity.
  • 21% say it is helping reskill talent to address higher-level business priorities.

The study shows that procurement is helping businesses achieve visibility, transparency and accountability with their suppliers, especially when it comes to potential disruptions, enabling them to pivot quickly to new suppliers and ensure continuity.

The Consumers鈥 Role in Easing Supply Chain Shortages

Supply chain professionals surveyed say consumers have a part to play as well in easing the challenge of supply chain disruptions:

  • 54% say consumers should allow more time for fulfillment.
  • 46% say consumers should buy more local goods and order items earlier.
  • 33% say consumers should be willing to pay more to account for higher supply chain costs.
  • 32% say consumers should have more empathy and understanding for the delays.

The research study was conducted between October 15 and 25, 2021, on a sample of 210 U.S.-based employees who work in the supply chain at companies with at least 500 employees.

鈥淚f postpandemic supply chains are to be resilient, they must be sustainable. It鈥檚 not enough to just track and extoll green virtues, sustainability must become part of the way that supply chains are run,鈥 said Simon Ellis, Program VP, IDC. 鈥淥n the other end, the growth of e-commerce and consumer expectations for 鈥榥ext day鈥 delivery often runs counter to sustainable fulfillment and carbon footprint. There will have to be a rebalancing or rationalization about the way that people consume: 鈥榙o I really need the product the next day?鈥欌

Visit the听51风流News Center. Follow 51风流on Twitter at听. This originally appeared on the global 51风流News Center.

Media Contacts:
Kelly Sheldon Murray, +1 (978) 708-6821,听kelly.murray@sap.com,听ET
Geraldine Lim, +1 (415) 418-0945,听geraldine.lim@sap.com, PT
51风流Press Room;听press@sap.com

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Shop Now or Forever Hold Your Peace: Supply Chain Frustrations Accelerating Holiday Sales /sea/2021/11/shop-now-or-forever-hold-your-peace-supply-chain-frustrations-accelerating-holiday-sales/ Tue, 30 Nov 2021 07:40:15 +0000 /sea/?p=2487 Holiday shopping is in full swing 鈥 at least for the consumers paying attention to supply chain trends.

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Holiday shopping is in full swing 鈥 at least for the consumers paying attention to supply chain trends.

Those of us in the听supply chain听industry understand that disruptions have persisted since March 2020. This has created a mainstream perception of supply chains as increasingly volatile, expensive, and unreliable 鈥 but disruption has been more of an intermittent and confusing frustration for most in 2021, instead of the panic-buying and supply-hoarding catalyst it was in 2020.

Going into the holiday season, some industry insiders are fearful that these disruptions will hit hard again. Supply chain disruptions are forcing companies to think twice about the timing of their holiday sales, and many retailers are warning consumers to get their holiday shopping done early this year to avoid shortages and shipping delays. In fact, many retailers such as Amazon and Target announced their holiday deals much earlier than usual this year, having started in early October rather than late November. Leaving the majority of holiday shopping to Black Friday weekend could lead to many consumers being sorely disappointed with bare shelves, empty online shopping carts, and delayed deliveries.

With persistent challenges in procurement and the supply chain, 51风流surveyed 1,000 American adults to help better understand how they view the latest supply disruptions and their sentiment around the industry overall. Some interesting findings surfaced:

  • Frustration is growing as holiday supply chain challenges loom.
    Almost half of consumers (49%) experienced longer ship times during the听听pandemic, and 42% expressed frustration with how companies are managing their supply chains. The majority of consumers (83%) also reported experiencing out-of-stock items during the pandemic. Patience is wearing thin, as nearly two-thirds (65%) think companies should have found solutions to supply chain challenges by now.
  • Baby boomers have high expectations for gift availability and delivery while millennials and Generation Zers are more skeptical.
    Eighty-one percent of baby boomers expect holiday gifts to be available and in stock, compared to 75% of millennials and 60% from Gen Z. Furthermore, 78% of boomers expect gifts to arrive on time, while 63% of millennials and just over half of Gen Z respondents (54%) said the same. Overall, one-third of consumers are planning for the worst, expecting that gifts will听not听arrive in time for the holidays this year. Having the visibility in place to inform consumers of product availability and delivery timeline is crucial to avoiding disappointment this holiday season.
  • Most consumers are forgiving of supply chain mishaps, but not right away.
    One in 10 consumers say that if a gift they purchase does not arrive on time for the holidays, they would never shop at that retailer again. Another 47% noted that they would not shop with that retail company again immediately, but that they may in the future. No matter how or why it happens, supply chain disruptions hurt brand loyalty among customers.
  • Delivering gifts on time is not the only factor brands need to consider.
    Sustainability continues to play a bigger role in consumers鈥 buying decisions, even when it comes to holiday gifts. This is particularly true among younger consumers, as half of millennials said sustainability influences their gift purchasing decisions. Overall, 39% said they purchase from brands that tout sustainability, while 30% prioritize sustainable practices when making purchases, such as selecting slower shipping to combine packages and reduce waste. Brands can promote sustainability through their own procurement practices by ensuring the products and materials sourced are done so in a sustainable manner 鈥 from limiting carbon footprint to sourcing recycled/recyclable materials.

After last year鈥檚 chaotic holiday season that had more consumers buying online than ever before, proactive businesses and consumers are adapting their approach this season, especially with ongoing disruption anticipated this year.

For consumers, as of early October, almost a third (29%) had already changed at least one gift purchase based on supply chain shortages, and only 24% of total respondents expressed that they do not plan to shift their buying behaviors this holiday season. Almost half (45%) are buying earlier, and 44% are buying more online. Millennials are changing their plans the most, with 55% buying earlier than in previous years.

For businesses, agility and visibility are the name of the game. We have all experienced so much disruption from all angles recently, and there鈥檚 no going back to 鈥渘ormal鈥 as consumers 鈥 and businesses 鈥 continue to change buying behaviors.

Businesses need to broaden visibility not only across their own operations but across those of their trading partners as well, with the dual objectives of听. To achieve this level of transparency, businesses are turning to听听to capture the widest possible view into the interconnected operations of their trading partners from buyers and suppliers to partners in logistics, finance, and contingent labor. Meanwhile, these digital networks 鈥 previously discrete according to function 鈥 are beginning to converge through cloud-based applications, unlocking exponential value in the process.

Consumers and businesses alike have been burned by supply chain issues and shortages during the pandemic, but with the right approach to this holiday season, we can still make it a merry one.


This originally appeared on the global 51风流News Center.

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Genting Malaysia Berhad Realises Procurement Savings with 鈥楽ystems-Thinking鈥 Strategy, Powered by Cloud-Based 51风流Ariba Suite /sea/2021/10/genting-malaysia-berhad-realises-procurement-savings-with-systems-thinking-strategy-powered-by-cloud-based-sap-ariba-suite/ Tue, 12 Oct 2021 04:45:43 +0000 /sea/?p=2303 KUALA LUMPUR --The company shortened its approval process by 80%, with procurement team members now assuming 鈥榟igher value鈥 and strategic roles.

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KUALA LUMPURFor leading integrated resort operator Genting Malaysia Berhad (GENM), the recent year-long implementation of , which was completed in May 2021, was part of the procurement division鈥檚 digital transformation programme. The transformation was driven by the need to remove redundancies and inefficiencies caused by multiple systems, processes, and policies.

Being the visionary group that it is, GENM embarked on a strategic to look at cross-functional relationships within and beyond the four walls of the group. This is based on the premise that procurement and supply chain practitioners can lead the way in developing new business models, embracing innovative technologies, and increasing employee engagement through a systems-thinking approach.

Darrel Lim , Assistant Vice President of Procurement, Genting Malaysia Berhad said that, with , GENM is now able to 鈥渦pskill our employees within the supply chain to provide value-added services.鈥

鈥淥ur business strategy was based on our digital transformation initiative to digitise the manual work that we were doing, before turning to a system to do the work for us instead.鈥

He said this during a panel discussion at the 51风流SAPPHIRENOW event called .

While the digital transformation was already in the pipeline, Darrel was assigned to lead the implementation of the Ariba project within a fortnight of him joining GENM. 鈥淚 received consistent input from our stakeholders whereby they would like to see more value-added services, as well as participation from our procurement team, along with any possible reduction in turnaround time to complete our entire procurement process.鈥

鈥淥f course, this included warehousing, receiving, material requirements planning, and finance.鈥

At the time, Darrel also discussed with his team the challenges they faced with their existing systems. The team then noted the 鈥榟andshakes鈥 of various processes, before concluding that manual preparation of documents and approvals were slowing down productivity.

鈥淭hings like tender write-ups meant circulations to obtain approvals, report preparation and preparing data to export it into another module of another system so that the workflow continues,鈥 recalled Darrel. 鈥淪ince some of our Ariba on premise modules were not integrated or talking to each other, my team had to spend so much time overseeing these manual activities.鈥

As an existing 51风流customer, GENM made the decision to move from its current on-premise solution to the cloud-based 51风流Ariba suite. The suite comprises , 51风流Ariba Supplier Info, Performance Management, 51风流Signature Management by DocuSign, , and 51风流Ariba Commerce Automation.

Enormous Benefits with the Cloud-Based 51风流Ariba Suite

The benefits were enormous: The 51风流cloud based Ariba suite helped to resolve IT audit issues, retire other satellite solutions to a single platform, and provided GENM with transparent processes to manage all types, sizes, and volumes of procurements.

Aside from financial cost savings, Darrel also highlighted a significant improvement in the approval process time for tender write-ups.

鈥淥ur headquarters, where 80% of our team works, is based in Kuala Lumpur while majority of our end-users reside in different states. In order for us to get sign offs, it would require a number of couriers for the physical document which takes up a lot of time.鈥

Because of this, Darrel鈥檚 team was averaging close to 36 days to get all the necessary approvals.

With the 51风流cloud based Ariba suite, the time taken for the approval process was reduced by 80%.

鈥淏y relying on the system to manage that activity for us, and using e-signatures, we are now able to record a seven-day average turnaround time to get all the necessary approvals,鈥 he said.

Other benefits included prevention of loss of documents and full-time equivalent employee (FTE) savings for his team to manage and follow-up on approvals. With all the FTE time savings realised, Darrel鈥檚 team was able to reassign five of his team members into new sections to assume 鈥榟igher value鈥 and more strategic roles for the company.

鈥淲e set up a Vendor Management team comprising of 3 FTEs and their new roles are to improve our vendor engagement activities and identify potential business partners that can assist in positioning our business ahead of our competitors.鈥

鈥淲e also set up a Strategic Sourcing Team comprising of 2 FTEs who are assistant managers and they are tasked to focus on our critical contract engagements, bringing in greater value be it in a technical or commercial perspective.鈥

Meanwhile, 51风流Malaysia managing director Hong Kok Cheong cites GENM as an example of its to build application extensions and seamlessly integrate landscapes.

At SAPPHIRE NOW, the company had announced the 51风流Business Network, an innovative new solution that reimagines how businesses collaborate with their network of trading partners and will empower companies to unify all the points of interaction and integration across that network to move faster and smarter than ever before.

鈥淎 unified network based on a 鈥榗loud-first鈥 strategy enables all trading partners to leverage combined intelligence to apply learning from past experiences to future decisions, ultimately driving success across the board,鈥 said Hong.

鈥淏ecause when a network reaches across functions, across industries, across the world, companies have the power to reshape how business gets done, including collaborating to solve some of today鈥檚 biggest social, economic, and environmental issues,鈥 concluded Hong.

About Genting Malaysia Berhad

Genting Malaysia Berhad (GENM) is one of the leading leisure and hospitality corporations in the world. Listed on Bursa Malaysia, GENM owns and operates major resort properties including Resorts World Genting (RWG) in Malaysia, Resorts World Casino New York City and Resorts World Catskills (which is 49%-owned via an associate company) in the United States (US), Resorts World Bimini in the Bahamas, Resorts World Birmingham and over 30 casinos in the United Kingdom (UK) and Crockfords Cairo in Egypt.

With about 10,500 rooms across seven distinct hotels, RWG is Malaysia鈥檚 premier integrated resort destination. The resort also features wide-ranging leisure and entertainment facilities, including gaming, theme park and amusement attractions, dining and retail outlets, as well as international shows and business convention facilities. Genting Highlands Premium Outlets (a joint venture between Genting Plantations Berhad and Simon Property Group) at the mid-hill further complements the various attractions at RWG. Additionally, the Genting SkyWorlds outdoor theme park will add to RWG鈥檚 extensive entertainment offerings upon completion.

GENM is a member of the Genting Group, one of Asia鈥檚 leading and best-managed multinational companies. The Genting Group is led by Tan Sri Lim Kok Thay, a visionary entrepreneur who has successfully established the Resorts World brand as a leader in the leisure and hospitality sector in Malaysia, Singapore, the Philippines, the US, the Bahamas and the UK. Tan Sri Lim Kok Thay also has significant investments in other industries globally including oil palm plantations, property development, power generation, oil and gas, cruise and biotechnology. For more information, visit .

For more information, press only:
Darryn Lim, darryn.lim@sap.com
Mike Ang, mike.ang@alconsulting.asia

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Betagro Redefines Procurement and Builds Resilience with SAP /sea/2021/09/betagro-redefines-procurement-and-builds-resilience-with-sap/ Mon, 06 Sep 2021 07:19:25 +0000 /sea/?p=2229 BANGKOK听鈥 Building on 13 years of strategic partnership with SAP, Betagro will further transform procurement and drive collaboration and innovation among suppliers.

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BANGKOK (NYSE: SAP) today announced that听 , one of Thailand’s largest agro-industrial and food companies, has renewed its investment in to further digitalize its end-to-end procurement processes and optimize its spend management to effectively take on future disruptions.

Founded in 1967, Betagro Group has been a staple in Thailand鈥檚 development for more than 50 years and is planning to expand its business across the Southeast Asian region. For Betagro, procurement becomes a strategic function that can drive value and set a foundation for future growth of the company.

Betagro鈥檚 business transformation in partnership with 51风流began in 2008. 鈥淪uccessful adoption requires much more than technology. Strategic partnership is key to helping us holistically transform our business into an intelligent enterprise,鈥 Dr. Thanomvong Taepaisithphongse, Chief Administrative Officer, Betagro Group, said. 鈥淪ince 2008, we have adopted 51风流Ariba solutions for sourcing, contracts, catalogs, supplier information management and supplier collaboration. As a result, Betagro has made better sourcing decisions with spend analysis insights and has found alternative sources of supply on a single network. Just last year we achieved over 200 sourcing events with more than 300 contracts created digitally via Ariba Network, the largest digital business network in the world.鈥

By renewing the 51风流Ariba Strategic Sourcing Suite and by leveraging additional 51风流Ariba solutions for , , Supplier Lifecycle and Performance, and Commerce Automation across its operations, Betagro aims to further increase procurement efficiencies while providing a positive experience for its staff and suppliers across Thailand, Cambodia, Lao PDR and Myanmar.

COVID-19 has illustrated the power of intelligent innovation across Betagro鈥檚 procurement operations. The capability within the 51风流Ariba Buying solution gives Betagro users a simple buying experience to purchase indirect goods and services in or out of the office. 鈥淲ith Guided Buying, my employees can buy what they need on a mobile device from our preferred suppliers at negotiated prices and in compliance with corporate purchasing policies. Supplier collaboration is better managed and more efficient with digital purchase orders and invoices. This has helped Betagro achieve process efficiencies and cost savings from automation, standardization and improved collaboration with our suppliers,鈥 Dr. Thanomvong shared.

鈥淥ur recent renewal investment in 51风流Ariba solutions is a result of the successful strategic partnership cultivated throughout the years with SAP,鈥 Dr. Thanomvong added. 鈥淣ow that we have optimized our spend on indirect materials, we plan to utilize 51风流Ariba solutions to help manage our spend on direct materials too. This will help Betagro optimize our inventory, raw material costs and manufacturing efficiency.鈥

Atul Tuli, Managing Director of 51风流Indochina, said: 鈥淲e are seeing an increasing demand from our customers for the automation of procurement processes and the consolidation of supply chain management. COVID-19 has underscored the urgent need for every company to become an intelligent enterprise and the most resilient companies were those that embraced technology to transform their business processes. Betagro鈥檚 renewed investment in 51风流Ariba solutions will extend the benefits to its growing network of suppliers. By fostering stronger relationships with its business partners, Betagro can provide more value for its customers too.鈥

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Siam City Cement Company Continues Procurement Transformation with 51风流Ariba Solutions, Now Localized for Thailand /sea/2020/11/siam-city-cement-procurement-transformation-sap-ariba/ Tue, 24 Nov 2020 03:00:18 +0000 /sea/?p=1685 THAILAND听鈥 An innovative supplier of cement products, services and solutions, SCCC has been a staple in Thailand鈥檚 development for more than 50 years and is expanding its operations to Cambodia, Vietnam, Bangladesh and Sri Lanka.

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THAILAND听鈥斕(NYSE: SAP) today announced听听(SCCC), one of Thailand鈥檚 largest cement producers, has renewed its investment in听听to further digitalize its end-to-end procurement processes.

An innovative supplier of cement products, services and solutions, SCCC has been a staple in Thailand鈥檚 development for more than 50 years and is expanding its operations to Cambodia, Vietnam, Bangladesh and Sri Lanka.

鈥淔rom the beginning, we saw our procurement transformation as an opportunity to bring more value to the organization and to our network of suppliers in Thailand and beyond,鈥 Siam City Cement Co. Head of Group Procurement Benjamin Goodwin said. 鈥淥ur recent renewal of 51风流Ariba solutions is a result of the successful partnership cultivated over the years, which set us up to achieve process efficiencies and cost savings from automation, standardization and improved collaboration with suppliers. We look forward to continuing our journey with SAP.鈥

After adopting 51风流Ariba solutions for sourcing, contracts, catalogs, supplier information management and supplier collaboration in 2016, SCCC renewed its investment in 51风流Ariba solutions to help support its growth. The company plans to implement the听听and the听听solution to take advantage of the latest innovations from 51风流and further refine its procurement operations.

As of the August 2020 release, 51风流Ariba solutions now support the Thai language, making it easier for buyers and suppliers to communicate and transact over听. Thai companies like Siam City Cement often work with local small and midsize businesses that face adoption challenges because of language barriers. The Thai localization of 51风流Ariba solutions will help drive adoption and increase value to buyers and suppliers alike.

, one of SCCC鈥檚 suppliers helping it reduce sourcing costs for maintenance and operations, started using Ariba Network to receive and respond to purchase orders digitally. The automation enabled by the 51风流Ariba solutions improves the overall experience of both parties by making it easier to transact.

鈥淎s a supplier to Siam City Cement Co., Ariba Network has been integral to our successful relationship,鈥 said Prakasit Yarnprasithwet, managing director, Exogro. 鈥淧rocessing orders and invoices automatically 鈥 and in our native language 鈥 simplifies the process and keeps our business running smoothly and optimally.鈥

With the upgraded 51风流Ariba solutions, SCCC plans to further digitalize post鈥損urchase order processes including invoice automation and remittance visibility. By automating its end-to-end source-to-pay process on one cloud-based platform, SCCC will become more efficient and able to provide a positive experience for its staff and suppliers across Thailand, Vietnam and Sri Lanka. The procurement transformation and enhanced visibility into spend enables SCCC鈥檚 procurement team to make better informed business decisions to help generate cost savings.

Gareth Bowen, 51风流Ariba and 51风流Fieldglass Southeast Asia regional vice president, said: 鈥淎s the first procurement transformation enabled by 51风流Ariba solutions in Thailand, Siam City Cement Co. has set a new benchmark for the region. Centralizing and standardizing procurement in the cloud has already helped the company achieve efficiencies not possible without digitalization. SCCC鈥檚 renewed investment in 51风流Ariba solutions will extend the benefits to its growing network of suppliers, especially those who were asking for a localized user experience.鈥

This news was originally published on the global 51风流News Center.

Media Contacts:
Geraldine Lim, +1 (415) 418-0945,听geraldine.lim@sap.com, PT
51风流Press Room;听press@sap.com
Panithida Phongphaew, +66818129381,听panithida.phongphaew@sap.com, ICT

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