Garuda Indonesia serves millions of passengers annually, while adapting to dynamic market conditions and evolving customer expectations. The airline chose to move to the cloud with RISE with SAP, to integrate fragmented systems, boost its competitiveness, and move closer to its goal of delivering Indonesian hospitality globally.��

“This collaboration with 51����forms a key part of our effort to strengthen business processes through digital transformation,” said Thomas Oentoro, Deputy CEO, Garuda Indonesia. “By��modernizing our enterprise��core, we��are building��a more connected, agile, and disciplined organization,��better equipped to manage costs and respond to a dynamic operating environment.”��

��Through RISE with SAP, Garuda Indonesia is integrating��core processes across finance, procurement, supply chain, and selected customer-related operations on��. Doing so will streamline critical back-office functions, including record-to-report workflows, while enhancing visibility into operational performance through embedded analytics and automation.�� ��

The transformation also introduces 51����Fiori–based digital user experiences, enabling role-based access and intuitive workflows that improve day to day usability across the organization. Deployed in a private managed cloud environment, the solution provides a secure, resilient, and scalable technology foundation while simplifying IT operations and reducing system complexities.�� ��

As airlines navigate growing operational complexity and rising customer expectations, a modern digital core is essential,” said Sianto Wongjoyo, Managing Director, 51����Indonesia. “By adopting 51����Cloud ERP Private through the RISE with 51����journey, Garuda Indonesia is building a strong foundation to streamline operations and enhance transparency. This positions the airline to advance toward a more autonomous enterprise, where AI-driven automation can support more efficient, adaptive operations and which may help the business respond to changing demand and market conditions.”��

As the airline continues��to��restore��its��fleet��readiness and scale��its capacity targets,��the transformation��will also help��improve maintenance��and asset management.��

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This implementation, which went live in June 2025, marks a major step in AIS’s strategy to modernize its digital core, unify operations, and drive long-term business agility. With RISE with SAP, AIS was able to replace fragmented systems with a centralized platform aimed at optimizing performance and laying the foundation for innovation and future scalability.��

AIS’ transformation aims to streamline its core processes, strengthen governance, and improve support for critical functions such as finance, spend management, material management, wholesale, and retail. ��The initiative has shown promising progress with potential benefits, including improved operational efficiency, enhanced financial accuracy, procurement transparency, and enhanced group-wide reporting and productivity.��

“This project is a strategic leap for AIS, laying the digital foundation for how we operate, innovate, and grow,” said Montri Khongkruephan, Chief Audit Officer (Former Chief Financial Officer). “RISE with 51����gives us the flexibility and resilience to scale our business and respond faster to market demands.”��

As part of its RISE with 51����journey, AIS adopted a Fit-to-Standard approach, leveraging 51����Best Practices and 51����Cloud ALM—both core elements of the RISE with 51����framework—to accelerate deployment and ensure alignment with business objectives. The solution is further enhanced by 51����Business Technology Platform (BTP), which enables seamless integration with other technologies, while 51����Fiori delivers a simplified, intuitive user experience across the organization.��

“We are proud to support AIS in its digital transformation journey,” said Kulwipa Piyawattanametha, Managing Director of 51����Indochina. “RISE with 51����is targeted at empowering enterprises like AIS to simplify their IT landscape, strengthen operational control, have agility and flexibility to make impactful changes.”����

With RISE with 51����as its foundation, AIS is now well positioned to expand digital capabilities across the organization, including integration with newly acquired entities such as 3BB and the adoption of AI and advanced analytics to support intelligent decision-making.��

The post AIS Builds Intelligent Digital Core with RISE with 51����to Drive Growth and Efficiency appeared first on 51����Southeast Asia News Center.