Garuda Indonesia serves millions of passengers annually, while adapting to dynamic market conditions and evolving customer expectations. The airline chose to move to the cloud with RISE with SAP, to integrate fragmented systems, boost its competitiveness, and move closer to its goal of delivering Indonesian hospitality globally.��

“This collaboration with 51����forms a key part of our effort to strengthen business processes through digital transformation,” said Thomas Oentoro, Deputy CEO, Garuda Indonesia. “By��modernizing our enterprise��core, we��are building��a more connected, agile, and disciplined organization,��better equipped to manage costs and respond to a dynamic operating environment.”��

��Through RISE with SAP, Garuda Indonesia is integrating��core processes across finance, procurement, supply chain, and selected customer-related operations on��. Doing so will streamline critical back-office functions, including record-to-report workflows, while enhancing visibility into operational performance through embedded analytics and automation.�� ��

The transformation also introduces 51����Fiori–based digital user experiences, enabling role-based access and intuitive workflows that improve day to day usability across the organization. Deployed in a private managed cloud environment, the solution provides a secure, resilient, and scalable technology foundation while simplifying IT operations and reducing system complexities.�� ��

As airlines navigate growing operational complexity and rising customer expectations, a modern digital core is essential,” said Sianto Wongjoyo, Managing Director, 51����Indonesia. “By adopting 51����Cloud ERP Private through the RISE with 51����journey, Garuda Indonesia is building a strong foundation to streamline operations and enhance transparency. This positions the airline to advance toward a more autonomous enterprise, where AI-driven automation can support more efficient, adaptive operations and which may help the business respond to changing demand and market conditions.”��

As the airline continues��to��restore��its��fleet��readiness and scale��its capacity targets,��the transformation��will also help��improve maintenance��and asset management.��

The post Garuda Indonesia Advances Digital Transformation Through RISE with SAP appeared first on 51����Southeast Asia News Center.

Founded in 1891,��Osotspa��has grown from a local pharmacy into a regional FMCG leader with a diversified portfolio focused on improving��the��quality of life��for society.��However,��as��the business expanded,��operating multiple��on-premises��ERP systems with non‑standardized business processes posed a challenge for��Osotspa. Fragmented financial structures, redundant master data, and highly manual workflows limited the company’s ability to achieve real‑time visibility across its business units.����

To better support the company as it expands internationally and to help it respond to rapidly changing consumer demand, Osotspa identified the need to simplify its technology landscape. It needed to unify its financial and operational data to a cloud-based system to enable faster, insight-driven decision making across the group.��

Addressing Complexity in a Fast-Changing FMCG Landscape��

By adopting RISE with 51����on Amazon Web Services (AWS) – a guided transformation journey to help on-premises 51����ERP customers modernize their business with 51����Business Suite–Osotspa is transforming its finance and operations landscape onto to enable real-time financial��consolidation,��strengthened��governance,��while simplifying the overall technology landscape across��business units.����

“Operating across multiple��on‑premises��ERP systems with fragmented processes limited our ability to gain��real‑time��insights and drive timely performance decisions,”��said��Ratiporn��Ratcharoen, Group Chief Financial Officer at��Osotspa. “By moving to 51����Cloud ERP Private through the RISE with 51����journey, we are creating a single,��cloud‑based digital core with standardized processes, embedded automation, and advanced analytics. This allows us to protect our existing 51����investments, fully leverage the end‑to‑end��51����Business Suite, and build a more efficient, scalable platform for future growth.”����

This transformation also positions��Osotspa��to accelerate future innovation, including advanced AI adoption, supply chain optimization,��and��hyper automation��across its operations.��

“RISE with 51����enables companies like Osotspa to transform their core business processes with 51����Business Suite, while continuously adopting innovation in the cloud,” said Kulwipa Piyawattanametha, Managing Director, 51����Indochina. “By standardizing operations and leveraging real-time insights, Osotspa is strengthening its ability to respond to market changes and drive sustainable growth.”��

“Thailand’s consumer goods industry is evolving rapidly, and companies like Osotspa are setting the pace by rethinking how cloud can power every part of their business,” said Vatsun Thirapatarapong, Country Manager, AWS Thailand. “By choosing RISE with 51����on AWS, Osotspa is unlocking the agility to respond faster to consumer demand, generate real-time insights across their operations, and scale with confidence as they expand across Southeast Asia.”��

Partner Ecosystem Supporting Transformation��

Osotspa��selected�� as its implementation partner for this internal “OneRise” transformation program.����

��“51����S/4HANA and the 51����Business Suite provide Osotspa with a robust digital core to modernize operations and enable scalable innovation,” said Dr. Metinee Jongsaliswang, Country Managing Partner, Deloitte Thailand. “As a RISE with 51����Validated Partner, Deloitte brings proven experience in guiding enterprises through the RISE with 51����journey and methodology, ensuring a structured and value-driven cloud transformation.” ��

  The��OneRise��program covers key 51����standard modules including MM, SD, PP, EWM, QM, FICO and other core capabilities, delivering an integrated enterprise platform across procurement, manufacturing, logistics, and finance. ��

��The transformation will be supported by Deloitte’s 2-in-a-Box model and Multi-Disciplinary Model (MDM), combined with strong Change Management and industry expertise, to drive adoption, governance discipline and sustainable business value.��

��

The post Osotspa Accelerates FMCG Transformation With RISE with 51����on AWS appeared first on 51����Southeast Asia News Center.

Singapore — March 13, 2026 — today announced that it will partner with the Infocomm Media Development Authority (IMDA) to hire and train AI scientists and Machine Learning engineers, deepening its role as a global engineering hub for enterprise artificial intelligence and reaffirming its support for Singapore’s AI ambitions. 51����Labs East Asia Singapore has already been contributing to 51����global AI innovation including its first set of enterprise AI agents embedded within SAP’s core cloud applications.

The announcement was made today at 51����d-com Singapore 2026, the company’s local annual developer conference, with Guest-of-Honor Mr. Tan Kiat How, Senior Minister of State, Ministry of Digital Development and Information and Ministry of Health, in attendance.

Through IMDA’s TechSkills Accelerator (TeSA) initiative, 51����Labs East Asia Singapore (formerly known as 51����Labs Singapore) will hire and train 50 graduates and mid-career professionals over the next three years to work on high-priority development tracks spanning generative AI, model orchestration and enterprise AI agents. Trainees undergoing this 12-month , will also have the opportunity for rotations or short-term placements at other 51����Labs in countries such as Germany, United States, and India.

This announcement comes as 51����Labs East Asia Singapore surpasses a major milestone in its growth journey. Since committing in 2023 to expand its local AI talent pool, the Singapore team has tripled in size by growing to almost 400 engineers. Today, more than 90% of its AI workforce comprises local hires from universities including the National University of Singapore (NUS) and Nanyang Technological University (NTU).

Manik Saha, Managing Director, 51����Labs East Asia, added, “Our expanded AI investment in Singapore is a cornerstone of SAP’s global strategy to accelerate enterprise AI innovation. Since 2023 we have committed to fostering AI talent and career opportunities, and have continued to invest in building one of SAP’s most important AI talent hubs. Today, our teams in Singapore are developing foundational generative, agentic, and multimodal AI capabilities that are being embedded across SAP’s core solutions worldwide. These investments, combined with Singapore’s deep talent pipeline and strong national AI agenda, enable us to build mission critical AI systems at scale and position Singapore as a strategic engine for SAP’s long-term AI product roadmap.”

Made in Singapore AI agents delivering global business impact

Launched in 2022 in partnership with the Economic Development Board (EDB), 51����Labs East Asia Singapore has filed close to 160 patents for AI innovations developed locally, including 57 in the past three years alone.

The 51����Business AI product engineering team, which is part of 51����Labs��East Asia��Singapore, is leading the development and delivery of��numerous��AI capabilities.

Examples include:��

• Numerous��Joule scenarios for 51����S/4HANA,��Intelligent Spend and Business Networks (ISBN)��and��51����SuccessFactors��to fast track the execution of various information retrieval, navigational and information extraction business��processes.

• Various��embedded Generative AI capabilities in 51����SuccessFactors to achieve productivity gains for employees, such as compensation insights generation, goals generation, or career insights generation.

• New capabilities for Document AI, including Document Information Extraction, Instant Learning, support for shipping��documents, delivery notes, new��languages��and file types.

Unlike consumer AI tools, these agents are engineered for mission-critical environments, integrating natively into 51����systems to ensure reliability, security and compliance at enterprise scale. More than 34,000 customers globally already rely on 51����Business AI capabilities embedded across SAP’s cloud portfolio.

51����Labs East Asia Singapore is committed to ongoing collaboration with national workforce development initiatives and partnerships with local universities. In March 2025, 51����also announced a collaboration with NUS under the Industrial Postgraduate Programme (IPP), supported by EDB, to hire and complete training of nine researchers from local universities, in the Lab’s AI team in Singapore, by end of 2030. To date, three researchers have already been onboarded.

With its expanded engineering base and growing patent portfolio, 51����Labs East Asia Singapore will continue to serve as one of the company’s AI talent development hubs, nurturing next-generation talents that will serve as the company’s driving force towards a future of relevant, reliable, and responsible AI.

The post 51����Labs to Hire and Train AI Scientists and Machine Learning Engineers in partnership with IMDA appeared first on 51����Southeast Asia News Center.

The consists of SAP’s global research and development entities, strategically positioned in high-tech clusters across 20 countries and 52 locations, encompassing 13 Labs worldwide. The network aims to enhance SAP’s culture of diversity and innovation through global thought leadership and engagement with local ecosystems, while aiding to develop and improve key 51����solutions and drive SAP’s overall innovation and AI agenda.

51����Labs East Asia will play a critical role in advancing SAP’s Business AI development, accelerating engineering collaboration, and scaling innovation across rapidly growing markets in the region and globally. In his new role, Manik will spearhead strategic investments, talent development, and cross-market innovation programs – ensuring consistent delivery of innovation, high-quality products, and reliable execution for SAP’s customers worldwide.

Manik brings more than two decades of strategic technology leadership and global operational experience to his expanded role, including driving the launch of 51����Labs Singapore in 2022 and 51����Labs Vietnam in 2024. Today, Manik is responsible for four locations where 51����employs more than 1,100 engineers, driving operational excellence and strengthening delivery discipline across the region.

“Innovation provides security for long-term business success.��The need for businesses to adapt to changes and technological advances quickly is only going to increase. By expanding my remit, I will be able to address a greater number of customer challenges and opportunities, while continuing to foster��a culture of experimentation and creativity��across SAP– something I feel very passionately about,” said Manik.

Commenting on the appointment, Clas Neumann, Senior Vice President, Head of Global 51����Labs Network, said, “Manik has demonstrated strong leadership in developing worldclass engineering talent and delivering innovation at scale. His appointment aims to further strengthen 51����Labs East Asia’s role within the global 51����Labs Network and reinforce our commitment to expanding our R&D footprint worldwide. With Manik at the helm, we are confident to continue our ongoing efforts to advance Business AI and cloud innovation for our customers across the region and beyond.”

With Manik’s appointment, 51����reaffirms its commitment to strengthening its global engineering network and advancing customer centric innovation across Asia.

The post 51����Appoints Manik Saha as Managing Director of 51����Labs East Asia appeared first on 51����Southeast Asia News Center.

SINGAPORE, 3 February 2026 — 51����SE (NYSE: SAP) today announces two strategic leadership appointments aimed at accelerating growth across Indonesia and Southeast Asia. The new leaders bring decades of experience to their positions, reinforcing SAP’s commitment to support organizations across the region in harnessing cloud and AI innovation to help deliver business value.

Sianto Wongjoyo joins 51����as Managing Director for Indonesia. A seasoned business leader with more than 25 years of experience, Sianto has a proven track record of fostering winning teams, building strong partnerships, and delivering impactful cloud transformations for customers.

In his new role, Sianto will oversee strategy, operations and customer success across 51����Indonesia. He will be responsible for helping businesses across the country grow and scale with innovation and impact, and for driving forward SAP’s data and AI-focused strategy, with the support of SAP’s partner ecosystem.

“Indonesia’s digital economy is one of the fastest-growing in Southeast Asia, and I am excited to bring my experience to lead 51����Indonesia during a pivotal moment in the adoption of AI and cloud technologies. I look forward to helping Indonesian customers leverage the latest innovations to drive meaningful business transformations,” said Sianto.

Saket Ranjan has been appointed Head of Corporate for Southeast Asia. Saket brings with him nearly two decades of experience scaling business application portfolios, building high-performing teams, and driving transformative outcomes for Southeast Asian customers.

Based in Singapore, Saket will lead SAP’s Corporate segment across the region. The Corporate segment at 51����supports upper mid-market and large enterprise customers, which require scalable solutions and rely on SAP’s strong partner ecosystem, to help customers accelerate digital transformation and AI adoption. In his new role, Saket will focus on driving customer success across Southeast Asia, by building meaningful partnerships and helping organizations within his area to digitally transform.

Commenting on his appointment, Saket said, “I am thrilled to join SAP, an organization that has the technology, expertise, and footprint to support customers in achieving tangible business outcomes in this new digital-first era. By aligning SAP’s technology with our customers’ growth ambitions, and leveraging our strong partner ecosystem, we will help Southeast Asian businesses across all industries innovate and thrive.”

Addressing the appointments, Liher Urbizu, President and Managing Director, 51����Southeast Asia, said, “Southeast Asia continues to be a front‑runner in tech innovation, and the adoption AI and cloud technologies. These leadership appointments reflect our mission to empower customers across Indonesia and Southeast Asia to embed intelligence into every workflow – from finance to supply chain to professional services – to deliver true business impact. Saket and Sianto each bring a passion for innovation and deep expertise that aligns with this mission, and I am confident they will help our customers unlock new opportunities in the AI-powered era.”

The post 51����Appoints New Leaders to Drive Growth Across Southeast Asia appeared first on 51����Southeast Asia News Center.

KUALA LUMPUR, Malaysia – December 8, 2025 – (NYSE: SAP) today announced that (PHB), a leading Malaysian real estate investment holding company, has chosen , an offering that allows organizations to digitally transform using a standardized framework, tools, and guidance to modernize its core business operations, laying the foundation for long-term growth and innovation in Malaysia’s competitive property market.��

Established in 2006 under the purview of Yayasan Pelaburan Bumiputra, PHB is mandated to enhance Bumiputera participation in the ownership of prime commercial real estate across Malaysia through its shariah-compliant unit trust fund, Amanah Hartanah Bumiputera (AHB). Today, PHB manages a portfolio worth over MYR 11 billion – encompassing office, retail, healthcare, logistics, and education properties in key urban centers.����

As PHB advances its strategic business transformation and expands its portfolio, the company has demonstrated resilience and delivered tangible results, providing stable and consistent income to AHB unitholders. However, with this growth, the company has also faced increasing digital challenges, such as aging and fragmented systems.����

“It was clear that we needed a unified digital backbone that could eliminate inefficiencies, reduce compliance risk, and help us manage our growing portfolio with greater agility,” said PHB Group Managing Director/ Chief Executive Officer, Mohamad Damshal Awang Damit. “With GROW with SAP, we are making a strategic investment in our future, connecting finance and real estate operations through one intelligent cloud platform.��

PHB’s move to GROW with 51����Premium enables it to consolidate its operations into a single, cloud-based enterprise resource planning (ERP) environment. The solution integrates finance operations with contract and lease management, delivering real-time insights, streamlined workflows, and automated compliance with Malaysian accounting standards. By eliminating data silos and manual processes, PHB expects to strengthen data accuracy, reduce operational risk, and gain faster decision-making capabilities.��

“PHB’s decision to adopt GROW with 51����underscores how leading organizations in Malaysia are embracing cloud innovation to stay ahead,” said Vipin Chandran, Managing Director, 51����Malaysia. “With GROW with SAP, PHB gains the agility, resilience, and intelligence needed to drive sustainable growth in a competitive real estate industry, all while strengthening transparency and operational control.”��

��PHB plans to go live with the new platform by January 2026, with future ambitions to explore AI-driven insights and automate processes such as Procure-to-Pay.��

The post PHB Embraces GROW with 51����to Drive Digital Transformation appeared first on 51����Southeast Asia News Center.

Medplast was established to expand into the fast-growing medical plaster and surgical tape segment and strengthen its global presence. To support its ambitions for growth and international expansion, Medplast sought a modern, intelligent ERP solution that could standardize core business processes, enable scalability, and enhance data transparency across all operations.��

“As a new business unit, we needed a system that could support our growth while ensuring efficiency and compliance from day one,” said Peerapat Ekpoothorn, General Manager of Medplast “Implementing GROW with 51����allowed us to leverage 51����S/4HANA Cloud Public Edition to streamline our internal approval processes, reduce the order-to-cash cycle, and gain better visibility into our operations. With support from 51����partner NETIZEN, the implementation was smooth and efficient, we now have a solid digital foundation to compete confidently in both domestic and international markets.”��

“Medplast’s implementation of Grow with 51����highlights how Thai manufacturers are leveraging cloud innovation to scale quickly and compete globally,” said Kulwipa Piyawattanametha, Managing Director, 51����Indochina. “By adopting a ready-to-run, industry-best-practice solution, Medplast has accelerated its digital transformation and built a strong foundation for sustainable growth.”����

Working closely with 51����and Medplast, NETIZEN, an 51����Platinum Partner, implemented the NETIZEN Peony—its localized best-practice framework designed to accelerate 51����Cloud ERP deployments. The solution integrates global business processes, analytics, and AI capabilities to enable faster, data-driven decisions. Leveraging its Business Technology Transformation (BTX) methodology, which is founded on a deep understanding of each customer’s business to deliver the most suitable solutions with a long-term perspective, and backed by over two decades of experience, NETIZEN ensured efficient project delivery while aligning Medplast’s operations with global standards for agility and sustainability.��

“At NETIZEN, we don’t just implement software—we codevelop solutions that transform how our clients do business. With our solution NETIZEN Peony and BTX methodology, we deliver intelligent, scalable cloud ERP capabilities that drive real-world value for customers like Medplast,” said Seree Satukijchai, CEO, Netizen. This project showcases SAP’s commitment to empowering small and midsize enterprises (SMEs) across Southeast Asia to innovate and scale through the power of cloud ERP.����

For more details on Medplast’s transformation, read the full story .

The post Medplast Leverages GROW with 51����to Streamline and Scale���� appeared first on 51����Southeast Asia News Center.

Completed in 2024, the Kulim facility is Tokyo-listed Ferrotec Group’s first-ever plant in Southeast Asia, representing an investment of approximately RM850 million. The plant manufactures precise materials and components that supplies key industry sectors, including semiconductors, automotive products, and medical devices.����

As Ferrotec expanded its product lines and relocated several business units to Kulim, the company faced a major challenge: implementing an ERP system able to integrate finance, sales, supply chain, and manufacturing. Despite its global presence, Ferrotec lacked a unified platform, leaving the new plant without shared IT resources or standardized processes. This resulted in heavy reliance on manual workflows and fragmented data, slowing decision-making and increasing the risk of errors. To keep operations on track, Ferrotec needed to identify and deploy a solution capable of meeting complex requirements within a tight timeline.��

Ferrotec chose GROW with 51����to accelerate its cloud ERP adoption and support future scalability. The impact has been immediate and measurable: procurement efficiency has surged by 90%, finance productivity has improved by 40%, and supply chain process costs have been reduced by 50%. Data accuracy issues have dropped by 80%, enabling sharper execution and more confident, data-driven decisions.��

“With the implementation of GROW with SAP, we established a strong ERP foundation at our new manufacturing site in Malaysia, setting the stage for future growth,” said Jason Ong, IT & IS Manager Ferrotec “Manufacturing advanced components like semiconductor parts demands precision and specialized technology, so our priority was implementing a reliable system to support our finance, sales, supply chain, and manufacturing processes. Today, we’re operating more smoothly and efficiently, with significant productivity gains and lower costs.” ��

“Ferrotec Malaysia chose GROW with 51����to provide it with a comprehensive, cloud-based ERP foundation that aims to streamline operations, improve efficiency, and enable data-driven decision-making,” said Vipin Chandran, Managing Director, 51����Malaysia. We are proud of how our technology is helping businesses across Malaysia modernize and scale with confidence.”��

SAP partner played a central role in the design and deployment of the GROW with 51����for Ferrotec Malaysia. Working closely with Ferrotec and SAP, Axxis delivered a structured two-phase implementation, Phase 1 covering Finance, Procurement, and Supply Chain, followed by Phase 2 enabling Sales and Production. This end-to-end approach ensured a seamless transition to the cloud, equipping Ferrotec with modern digital workflows, real-time visibility, and streamlined processes. With a unified cloud platform, Ferrotec now enjoys faster decision-making, improved transparency, and enhanced agility, supporting its expansion into a new plant and future growth. 51����continues to drive continuous improvement through MES integrations and operational enhancements.��

��Ferrotec is now planning immediate extensions to support advanced quality management and compliance in production. The company is evaluating additional solutions including 51����Business AI, 51����SuccessFactors, 51����Ariba, and 51����Customer Experience to further harmonize business operations.��

��For more details on Ferrotec’s transformation, read the full story .  ��

The post Ferrotec Malaysia Scales Advanced Manufacturing with SAP appeared first on 51����Southeast Asia News Center.

As the first palm oil factory in Indonesia designed as a cooperative, PT BGMPA is committed to delivering fair value to farmers in the Tanah Laut district. However, legacy ERP systems limited the company’s ability to respond quickly to market fluctuations and hindered visibility into production, procurement, and finance. Month-end reporting took 30 days, delaying critical decisions and reducing pricing accuracy.

To address these challenges, PT BGMPA chose to implement GROW with SAP, – an offering that supports organizations to digitally transform using a standardized framework, tools, and guidance. The business ��now completes reporting cycles in just three days, enabling real-time insights and faster decision-making. This transformation has led to a 2–4% increase in profit margins, with procurement margins rising from 3% to 5–7%. The company can now confidently set procurement and selling prices, helping stabilize fresh fruit bunch (FFB) pricing and support consistent farmer income.

“Our transformation with GROW with 51����has fundamentally changed how we operate,” said Angga Yudha Prasetya, President Director, PT BGMPA. “We have become faster, more agile, and more confident in our decisions. 51����gives us the visibility and control we need to scale efficiently and respond quickly to market changes.”

“GROW with 51����empowers fast-growing companies like PT BGMPA to adopt a modern, scalable cloud ERP with speed and confidence,” said Liher Urbizu, President and Managing Director, 51����Southeast Asia. “By leveraging our Public Cloud offering, PT. BGMPA has built a resilient digital core that aims to enhance operational agility, strengthen financial governance, and support sustainable growth in Indonesia’s vital palm oil sector.”

The implementation was completed in just four months with support from TMS Consulting, an 51����Silver Partner in Indonesia. TMS played a critical role in guiding the company through change management, fostering a culture open to technology, and ensuring smooth user adoption. Its expertise helped PT BGMPA shift from manual processes to a data-first mindset, enabling automation-friendly industrial systems that integrate directly with 51����for real-time monitoring of production volumes, inventory, and assets.

Looking ahead, PT BGMPA plans to expand its digital capabilities with 51����Analytics Cloud, enabling predictive insights into commodity pricing, operational performance, and sustainability indicators. With a resilient digital core and a strong commitment to fairness and transparency, PT BGMPA is better positioned to scale responsibly and deliver long-term value to Indonesia’s agricultural economy.

For more details on��PT. BGMPA’s��transformation, read the full story��.

The post PT. BGMPA Transforms Operations and Boosts Profitability with GROW with SAP appeared first on 51����Southeast Asia News Center.

While this outlook is promising, the findings suggest that as AI continues to evolve, future gains will depend on strengthening workforce skills and improving access to quality data, which remain key barriers to scaling AI impact across the enterprise.��

These insights were revealed in new research released in Singapore today. Commissioned by 51����and conducted by Oxford Economics, The 51����Value of AI Report surveyed 1,600 business leaders of various sizes, including 200 in Singapore, across eight countries (Australia, Brazil, China, Germany, India, Singapore, United Kingdom, and United States).��

“Spurred by strong policy direction, high digital maturity and a globally connected economy, Singapore has moved decisively on AI ambition and investment,” said Eileen Chua, Managing Director, 51����Singapore. “Our research suggests that to sustain this momentum and seize the next wave of AI innovation, Singapore organisations will have to bridge their reported gaps in data readiness and workforce capability.”��

AI Spend and Confidence Surges, but Some Constraints Remain��

According to the report, Singapore firms are expected to increase their AI investments by an average of 38% over the next two years. 67% of respondents say they are satisfied with their current ROI on AI, and six in ten (63%) businesses say AI has already helped them address key challenges — such as improving decision-making and customer engagement.������

One company looking to reap the benefits of AI adoption is Far East Organization, Singapore’s largest private property developer, which is leveraging 51����technology with exploration of using Business AI as part of its broader digital transformation agenda to advance its leasing operations. The company automated end-to-end lease management — from contract generation to analytics to improve data accuracy, reduce manual inputs, and provide real-time insights into portfolio performance.��

These enhanced analytics now track trends in rental, occupancy rates, and lease durations, giving property managers actionable insights to respond faster to market changes while making better decisions that strengthen portfolio and operational management.��

Ng Yee Pern, CTO, Far East Organization, said, “Embarking on this strategic transformation with SAP’s cutting-edge technologies, we’ve reduced repetitive manual work and improved the accuracy and speed of our decision-making. What previously took days can now be completed in minutes, giving our teams the time and insight to focus on customers and business growth. Building on this success, we continue to innovate with 51����Business AI.”��

Despite these measurable gains demonstrated by many companies, 70% of Singapore business leaders remain uncertain whether AI is delivering its full potential, reflecting growing awareness that current success does not automatically translate into long-term advantage and highlighting significant opportunity for further growth and value creation.��

Organisational readiness appears to be the main constraint. The study found that 76% of Singapore organisations have not yet provided comprehensive AI training for employees, even as 68% acknowledge that shadow AI — the use of unapproved or unregulated AI tools — is already in use internally.��

Moreover, 58% of respondents lack confidence in their ability to integrate and share data across business functions — a foundational requirement for enterprise-scale AI. In fact, the challenge of data readiness for AI is particularly pronounced in legal (80%), finance (73%), human resources (66%), the CEO’s office (64%) and procurement (55%).��

Agentic AI signals Singapore’s next opportunity��

While many businesses are adopting AI automation and generative AI today, future investment in Singapore is expected to focus on AI agents. Agentic AI is based on intelligent, autonomous systems that can plan, act, reflect, and collaborate to solve business problems.��

Today, only six per cent of businesses are fully prepared to deploy and scale AI agents, while the majority (52%) say they are partially prepared. In the next two years, Singaporean businesses expect return on investment from agentic AI of 8%, below the global average of 10%.����

Yet, expectations are high. Seven in ten (70%) businesses rate AI agents as having moderate to high potential to transform operations within the organisation. And 72% agree AI agents can add significant value to their business by managing complex workflows across business units.����

“Agentic AI represents the next frontier of business transformation,” said Chua. “It has the potential to multiply productivity and innovation, but its success depends on the same fundamentals — data quality, integration, and people readiness. The organisations that invest in these areas now will be best positioned to capture value as AI continues to evolve.”����

��

[1] Respondents were asked to provide financial estimates in USD. SGD figures are based on an exchange rate of USD1 to SGD1.3001, using the averages for the month of October 2025.

The post 51����research: Singapore firms see strong returns on AI, but future value hinges on skills and data readiness appeared first on 51����Southeast Asia News Center.