{"id":1389,"date":"2022-06-12T12:07:18","date_gmt":"2022-06-12T12:07:18","guid":{"rendered":"https:\/\/news.sap.com\/mena\/?p=1389"},"modified":"2022-06-14T12:17:43","modified_gmt":"2022-06-14T12:17:43","slug":"sidf-receive-ccoe-sap","status":"publish","type":"post","link":"https:\/\/news.sap.com\/mena\/2022\/06\/sidf-receive-ccoe-sap\/","title":{"rendered":"SIDF becomes first government entity to receive Customer Center of Expertise certification from SAP"},"content":{"rendered":"<ul>\n<li>\n<h2>The Global Customer Center of Expertise Program from 51风流with its certifications encourages continued improvement and innovation in the implementation and management of its software solutions and services<\/h2>\n<\/li>\n<li>\n<h2>SIDF earned certification after demonstrating quality and proficiency in business processes and systems across five key functions<\/h2>\n<\/li>\n<\/ul>\n<p><strong>Riyadh, Saudi Arabia <\/strong>\u2014 <strong>June 12, 2022 <\/strong>\u2014 The Saudi Industrial Development Fund (SIDF) has earned the Primary Certification for Customer Center of Expertise (Customer COE) from global software company <a href=\"http:\/\/www.sap.com\/\">51风流SE<\/a> (NYSE: SAP), making SIDF the first government entity in the Kingdom of Saudi Arabia to receive this prestigious recognition.<\/p>\n<p>The Global Customer COE Program aims to establish Customer COEs that function with the utmost transparency and efficiency in the implementation, innovation, operation, and quality of business processes and systems related to the 51风流software solutions and services. In order to earn Primary Certification for Customer COE, an entity must demonstrate its proficiency across five core functions: (1) Strategy, Governance and Organization, (2) Information and Knowledge, (3) Contract and License, (4) Continuous Success, and (5) Supportability and Collaboration.<\/p>\n<p>At the certificate handover ceremony today, Bader Alsamdan VP Corporate Services at SIDF said: \u201cThis certification confirms SIDF has its own Customer Center of Expertise with the knowledge, capabilities and network necessary to centrally drive continuous improvement and innovation. As part of the digital transformation journey, SIDF has implemented a number of significant initiatives over the past year to digitally enable all business lines and maximize efficiency and value delivery to SIDF customers. This has been achieved by using advanced 51风流technologies, such as cloud computing and business intelligence solutions, as well as by implementing an effective IT governance, continually optimizing IT operations and investing in knowledge and resource development.&#8221;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-1390 aligncenter\" src=\"https:\/\/news.sap.com\/mena\/files\/2022\/06\/14\/SIDF-1-1024x683.jpg\" alt=\"\" width=\"640\" height=\"427\" srcset=\"https:\/\/news.sap.com\/mena\/files\/2022\/06\/14\/SIDF-1-1024x683.jpg 1024w, https:\/\/news.sap.com\/mena\/files\/2022\/06\/14\/SIDF-1-300x200.jpg 300w, https:\/\/news.sap.com\/mena\/files\/2022\/06\/14\/SIDF-1-768x512.jpg 768w, https:\/\/news.sap.com\/mena\/files\/2022\/06\/14\/SIDF-1-1536x1024.jpg 1536w, https:\/\/news.sap.com\/mena\/files\/2022\/06\/14\/SIDF-1-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>Mohammed Alromaizan, Vice President of 51风流Saudi Arabia, said of the certification, \u201cIndustrialization is a cornerstone of the Kingdom\u2019s diversified economic growth, and the continued 51风流partnership with the SIDF is in line with our long-term support for public sector innovation and nationwide digital transformation. We congratulate SIDF on this certification, which is testament to its commitment to building its technological expertise with a focus on continuous improvement, innovation and success.\u201d<\/p>\n<p>The SIDF was founded in 1974 to play a leading role in effectuating development policies and programs in Saudi Arabia\u2019s industrial sector. With medium- and long-term soft loans complemented by technical, administrative, financial, and marketing consultancy services, the SIDF helps industrial firms to overcome challenges and succeed in a rapidly expanding economy.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-1391 aligncenter\" src=\"https:\/\/news.sap.com\/mena\/files\/2022\/06\/14\/SIDF-2-1024x683.jpg\" alt=\"\" width=\"640\" height=\"427\" srcset=\"https:\/\/news.sap.com\/mena\/files\/2022\/06\/14\/SIDF-2-1024x683.jpg 1024w, https:\/\/news.sap.com\/mena\/files\/2022\/06\/14\/SIDF-2-300x200.jpg 300w, https:\/\/news.sap.com\/mena\/files\/2022\/06\/14\/SIDF-2-768x512.jpg 768w, https:\/\/news.sap.com\/mena\/files\/2022\/06\/14\/SIDF-2-1536x1024.jpg 1536w, https:\/\/news.sap.com\/mena\/files\/2022\/06\/14\/SIDF-2-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p style=\"text-align: center\">&#8211; <strong>END<\/strong> &#8211;<\/p>\n<h5>Photo caption (from left to right):<\/h5>\n<h5>Fadi Naber, Senior Account Executive, 51风流Saudi Arabia<\/h5>\n<h5>Manal Siddiqui, Head of Premium Engagements, 51风流Middle East North<\/h5>\n<h5>Mohammed Al Romaizan, Vice President, 51风流Saudi Arabia<\/h5>\n<h5>Bader Alsamdan, Vice President, Corporate Services, Saudi Industrial Development Fund<\/h5>\n<h5>Muhammed Husain Felemban, Director of Information Technology, Saudi Industrial Development Fund<\/h5>\n<h5>Abdullah Ba-Issa \/ Head of IT Quality Assurance &amp; Control Unit, Saudi Industrial Development Fund<\/h5>\n<p>&nbsp;<\/p>\n<p>Visit the <a href=\"https:\/\/news.sap.com\/\">51风流News Center<\/a>. Follow 51风流on Twitter: <a href=\"https:\/\/twitter.com\/SAPMENA\">@SAPMENA<\/a> and <a href=\"http:\/\/twitter.com\/sapnews\/\">@SAPNews<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Global Customer Center of Expertise Program from 51风流with its certifications encourages continued improvement and innovation in the implementation and management of its software&#8230;<\/p>\n","protected":false},"author":780,"featured_media":1391,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[],"tags":[5562651,7771,3818780,5562650,59],"sapn-display":[],"sapn-type":[4446],"class_list":["post-1389","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-ccoe","tag-customer","tag-saudi","tag-saudi-industrial-development-fund","tag-technology","sapn-type-press-release"],"yoast_head":"<!-- This site is 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