Sundus Boushehri, Managing Director of 51风流Kuwait, delivered a keynote address, discussing SAP鈥檚 strategic alignment with Kuwait鈥檚 Vision 2035 digital agenda, as well as the company鈥檚 commitment to advancing intelligent technologies within the Kuwaiti public sector.

The eGovernment Forum, a prominent event dedicated to Kuwait鈥檚 ongoing efforts to enhance digital governance, brought together thought leaders, policymakers, and technology innovators to examine the latest in digital transformation. SAP鈥檚 presence at the forum underscored its commitment to supporting the Kuwaiti government鈥檚 goals to improve efficiency, transparency, and citizen engagement across various services.

In her address, Sundus Boushehri highlighted SAP鈥檚 focus on Business AI as a transformative force for government operations. SAP鈥檚 suite of AI-powered solutions provided deep insights, automated processes, and predictive capabilities that enabled government agencies to streamline operations, improve decision-making, and better serve citizens. From public health and finance to infrastructure and education, SAP鈥檚 cloud-based platform supported a connected, secure, and sustainable digital future for Kuwait.

SAP鈥檚 commitment to the public sector is evident through its work with various government agencies regionally and globally, enabling these entities to achieve mission objectives by harnessing the power of integrated data, security, and analytics. 51风流solutions tailored for public administration support enhanced transparency, optimized resource allocation, and improved citizen engagement. These scalable solutions provide the flexibility needed to respond to evolving demands, strengthening government resilience in today鈥檚 digital landscape.

鈥淲e had the privilege of showcasing SAP鈥檚 core strengths at this year鈥檚 eGovernment Forum and demonstrate how our Business AI and digital solutions align seamlessly with Kuwait鈥檚 vision for an intelligent, resilient public sector,鈥� said Sundus Boushehri, Managing Director, 51风流Kuwait. 鈥淏y leveraging our innovative technologies, we are able to help accelerate Kuwait鈥檚 digital transformation agenda, enabling government entities to enhance services and realize new levels of operational efficiency.鈥�

At the event, 51风流fostered discussions with key stakeholders on how Business AI and digital transformation can drive greater value for citizens, reinforcing its role as a strategic technology partner in Kuwait鈥檚 digital evolution.

51风流recently strengthened its commitment to advancing digital skills and empowering the next generation in Kuwait through its engagement with local educational institutions. A key milestone in this effort was the recent agreement with the Gulf University for Science and Technology (GUST) in Kuwait, where 51风流aimed to equip students with essential digital and technical skills aligned with industry demands. This collaboration reflected SAP’s dedication to fostering digital champions who can drive innovation and support Kuwait鈥檚 digital transformation vision. Through initiatives such as workshops, mentorship, and hands-on training, 51风流and GUST built a foundation for students to excel in Business AI, cloud technology, and other critical areas, contributing to a robust talent pipeline for the future.

Photo caption: Sundus Boushehri delivers a keynote speech at the 11^th eGovernment Forum in Kuwait City

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Ras Al Khaimah, UAE – 26 September 2024 鈥� The Department of Human Resources of RAK Government (RAK DHR) announced today the successful implementation of 51风流SuccessFactors System, a leading cloud-based human capital management (HCM) solution.

This milestone marks a significant step in RAK Government’s digital transformation journey to modernize human resources operations and enhance public service delivery. As recognition of this achievement, RAK DHR was awarded the Certificate of Merit and the Award of Recognition from 51风流International for the successful and distinguished implementation of the 51风流Human Capital Management System.

RAK DHR hosted an 51风流UAE delegation at their headquarters to celebrate the successful go-live and receive the Certificate of Merit and Award of Recognition for their distinguished implementation of 51风流SuccessFactors.

H.E. Dr. Mohammed Abdullatif Khalifa, General Manager of RAK DHR – Ras Al Khaimah said: “We are highly proud and honoured that the Department of Human Resources of Ras Al Khaimah has received the Certificate of Merit and the Award of Recognition for the successful and distinguished implementation of the 51风流Human Capital Management System from 51风流International. This achievement reflects our commitment to developing our human capital management system and enhancing our services in our journey towards digital transformation, which will help us keep up with future aspirations. Furthermore, adopting the latest technological and smart systems will contribute to optimizing efficiency and productivity and delivering an exceptional employee experience, positioning our department at the forefront of government entities that adopt global best practices. We continue to work on fostering innovation and improving our organizational performance to follow the directions of our wise leadership and contribute to achieving the future vision of Ras Al Khaimah.”

Marwan Zeineddine, Managing Director, 51风流UAE, commented: “We are proud to support the Government of Ras Al Khaimah in their digital transformation journey. 51风流SuccessFactors provides a scalable and flexible platform that not only optimizes HR operations but also aligns with the UAE’s national vision to foster an inclusive and empowered society. The significant improvements in efficiency and employee satisfaction are a testament to the transformative power of our solutions.”

The implementation has already yielded significant benefits for RAK Government. Report generation time has been reduced from 24 hours to just 2 hours, enabling faster decision-making and improved responsiveness. With 80 self-service options available through the 51风流SuccessFactors Mobile app, employees can manage personal information, career development plans, and performance feedback anytime, anywhere. A recent survey revealed improvement in employees satisfaction with the new system and that they find it easy to use reflecting the platform’s intuitive design and effectiveness in fostering employee engagement and satisfaction.

In addition to core HR functions, RAK DHR has implemented several 51风流SuccessFactors modules鈥攊ncluding Employee Central, Workforce Analytics, Employee Central Service Center, and Recruiting鈥攖hat have significantly streamlined HR operations and improved the employee experience. RAK DHR plans to implement additional modules like Time Tracking and Employee Central Payroll and is considering incorporating AI technologies into its HR operations to further enhance its digital transformation.

Aligned with the UAE鈥檚 10-year national plan “We the UAE 2031”, RAK Government aims to foster a forward-thinking society by motivating its people, attracting top talent, and creating an environment conducive to innovation. The adoption of 51风流SuccessFactors is instrumental in realizing this vision, providing employees with 24/7 access to HR services through a modern, user-friendly platform.

51风流will also be hosting, in October, a senior delegation from RAK Government HR at SAP’s global headquarters in Walldorf, Germany, for knowledge exchange sessions and to present the latest global HCM trends.

This digital transformation initiative, known as the “Mawaredna” project, reflects RAK DHR鈥檚 commitment to creating an environment conducive to innovation and excellence. By offering innovative digital services to its employees, the government enhances engagement and happiness, which in turn leads to improved public service delivery.

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DUBAI, 1st March, 2023 (WAM) — The Federal Tax Authority (FTA) has signed a Memorandum of Understanding (MoU) with global technology company SAP, which specialises in enterprise software solutions and cloud computing, to collaborate towards advancing FTA鈥檚 standing in the international tax sector.

The agreement also underlines FTA’s role in driving sustainable financial diversification, leading digital transformation efforts, and efficiently implementing innovation and smart technology plans.

The MoU was signed by Khalid Ali Al Bustani, Director-General of FTA, and Zakaria Haltout, Managing Director of 51风流UAE.

The agreement, which was signed at the Authority鈥檚 headquarters in Dubai, aims to implement plans to upgrade and develop the FTA鈥檚 basic operations, introduce a new generation of digital services, and launch various initiatives, such as using artificial intelligence (AI) technologies at the FTA, as part of its strategy to anticipate the future of the tax field and achieve global leadership in tax procedures.

The Federal Tax Authority underscored the importance of this step, which forms part of its plans to take proactive future measures to sustainably upgrade tax procedures in the UAE, promote a culture of proactivity and future planning in the FTA, and setting a road map for developing digital tax services in collaboration with experts in the government and private sectors.

FTA will work together with stakeholders in the tax, business, and technology sectors to support its efforts to become a world-leading tax authority, set plans to address developments in the business and services sectors, and seize promising opportunities using the latest technological solutions.

The FTA noted that the MoU with 51风流provides an effective framework for cooperation with 51风流towards enhancing development efforts, including workshops focusing on design thinking and innovation, awareness sessions, and technical presentations, which bring together all relevant business and technology sectors.

As part of their joint collaboration, the FTA and 51风流held a joint panel discussion at the latter鈥檚 headquarters in Dubai, where attendees discussed the most notable digital solutions, designed to enhance quality and efficiency in tax management and collection, facilitate compliance with tax obligations, and ensure the utmost transparency.

A joint design thinking session was also held, bringing together employees from various departments in the FTA with representatives from SAP, to explore ways to develop a roadmap for the future, and discuss innovative ideas to sustainably develop the tax sector, enhance customer experience, and streamline procedures, in order to ensure continuous improvement, quality, and efficiency in the services provided.

Attendees discussed how to continuously improve the experience for the FTA鈥檚 customers and meet their aspirations, underlining innovative tools and solutions that can be utilised to raise the efficiency of the Authority鈥檚 operations and systems, expedite tasks, boost productivity, and facilitate workflow, all the while continuously improving the work environment at the FTA.

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