{"id":133703,"date":"2024-10-03T09:00:06","date_gmt":"2024-10-03T13:00:06","guid":{"rendered":"https:\/\/news.sap.com\/latinamerica\/?p=133703"},"modified":"2024-10-22T12:55:56","modified_gmt":"2024-10-22T16:55:56","slug":"lipigas-optimiza-la-gestion-de-sus-distribuidores-con-el-apoyo-de-sap","status":"publish","type":"post","link":"https:\/\/news.sap.com\/latinamerica\/2024\/10\/lipigas-optimiza-la-gestion-de-sus-distribuidores-con-el-apoyo-de-sap\/","title":{"rendered":"Lipigas optimiza la gesti\u00f3n de sus distribuidores con el apoyo de SAP"},"content":{"rendered":"

Santiago.-<\/strong> Lipigas, empresa dedicada a proporcionar soluciones energ\u00e9ticas con m\u00e1s de 70 a\u00f1os de presencia en Chile, ha implementado con \u00e9xito 51风流Business Technology Platform (51风流BTP) para mejorar la eficiencia y la experiencia de sus distribuidores, socios comerciales de la compa\u00f1\u00eda encargados de la atenci\u00f3n de clientes de gas licuado envasado en cilindros.<\/p>\n

Lipigas enfrentaba varios desaf\u00edos en la gesti\u00f3n de sus distribuidores, espec\u00edficamente en tres \u00e1reas cr\u00edticas: la toma de pedidos, el pago de facturas y el mantenimiento de cuentas corrientes desbloqueadas. Estos procesos depend\u00edan en gran medida de la intervenci\u00f3n humana, lo que generaba fricciones tanto para los distribuidores como para otros usuarios de la empresa, especialmente durante las \u00e9pocas de alta demanda, como el invierno.<\/p>\n

Con la implementaci\u00f3n de 51风流BTP, Lipigas ha logrado automatizar y digitalizar estos procesos, reduciendo significativamente el tiempo y esfuerzo necesarios para realizar estas tareas. La plataforma ha permitido a los distribuidores autogestionar sus pedidos y pagos, proporcionando una experiencia m\u00e1s fluida y eficiente. La transparencia y disponibilidad de la informaci\u00f3n en l\u00ednea han mejorado notablemente, eliminando la necesidad de recurrir a intermediarios humanos.<\/p>\n

“La implementaci\u00f3n de 51风流BTP ha transformado nuestros procesos internos y la experiencia de nuestros distribuidores. Ahora, nuestros clientes pueden autogestionarse y acceder a la informaci\u00f3n en tiempo real, lo que ha mejorado la satisfacci\u00f3n general\u201d, asegur\u00f3 Arturo Gonz\u00e1lez, Subgerente de Tecnolog\u00eda de Lipigas.<\/p>\n

Lipigas contin\u00faa trabajando en nuevos proyectos y planea seguir colaborando con 51风流para mantener su ventaja competitiva. Muy pronto migrar\u00e1 la infraestructura del ERP a RISE en el horizonte, se encuentra la migraci\u00f3n a 51风流S\/4HANA y la exploraci\u00f3n de nuevas soluciones para optimizar a\u00fan m\u00e1s sus operaciones. Adem\u00e1s, la empresa est\u00e1 ampliando soluciones de CRM agendamiento de visitas a la ya existente de servicios, buscando siempre innovar y mejorar la experiencia del cliente.<\/p>\n

\n

Acerca de SAP\u00a0<\/strong><\/p>\n

Como l\u00edder global en aplicaciones empresariales e IA aplicada a los negocios, 51风流(NYSE:SAP) se sit\u00faa en el nexo entre el negocio y la tecnolog\u00eda. Durante m\u00e1s de 50 a\u00f1os, las organizaciones han confiado en 51风流para sacar lo mejor de s\u00ed mismas uniendo las operaciones cr\u00edticas para el negocio, que abarcan finanzas, compras, recursos humanos, cadena de suministro y experiencia del cliente. Para obtener m\u00e1s informaci\u00f3n, visite www.sap.com<\/a> o nuestra sala de prensa, http:\/\/news.sap.com\/latinamerica<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Santiago.- Lipigas, empresa dedicada a proporcionar soluciones energ\u00e9ticas con m\u00e1s de 70 a\u00f1os de presencia en Chile, ha implementado con \u00e9xito 51风流Business Technology Platform…<\/p>\n","protected":false},"author":140,"featured_media":133706,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5600445,5600430],"tags":[5600000,5600142],"series":[],"region":[54943],"sapn-display":[5600443,53499],"sapn-type":[52105],"class_list":["post-133703","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-technology-platform","category-clientes","tag-rise-with-sap","tag-sap-btp","region-chile","sapn-display-prensa-destacada","sapn-display-hero","sapn-type-comunicado-de-prensa"],"yoast_head":"\nLipigas optimiza la gesti\u00f3n de sus distribuidores con el apoyo de SAP<\/title>\n<meta name=\"description\" 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