{"id":127624,"date":"2023-06-06T23:21:36","date_gmt":"2023-06-07T03:21:36","guid":{"rendered":"https:\/\/news.sap.com\/latinamerica\/?p=127624"},"modified":"2023-11-08T17:22:53","modified_gmt":"2023-11-08T22:22:53","slug":"un-compromiso-mas-inteligente-con-el-cliente-bl0g","status":"publish","type":"post","link":"https:\/\/news.sap.com\/latinamerica\/2023\/06\/un-compromiso-mas-inteligente-con-el-cliente-bl0g\/","title":{"rendered":"Un compromiso m\u00e1s inteligente con el cliente"},"content":{"rendered":"

Actualmente, la aplicaci\u00f3n Digital Assistant for CX de 51风流utiliza inteligencia artificial generativa para proporcionar informaci\u00f3n hol\u00edstica, crear recomendaciones y generar contenido personalizado para que pueda ofrecer una mejor experiencia al cliente.<\/em><\/p>\n

<\/p>\n

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La funcionalidad de Business AI en nuestra cartera de 51风流Customer Experience (51风流CX<\/a>) le puede ayudar a aumentar las tasas de conversi\u00f3n y la eficiencia operativa general para los equipos de ventas, comercio, marketing y servicios.<\/p>\n

Por ejemplo, la IA genera puntajes de predicci\u00f3n de clientes potenciales y clientes en funci\u00f3n de los datos de comportamiento de ventas y canales, conectando los puntos en tiempo real para que su negocio pueda funcionar de la mejor manera.<\/p>\n

 <\/p>\n

Beneficios de la innovaci\u00f3n en CX<\/strong><\/h2>\n

 <\/p>\n

Las mejoras en las tecnolog\u00edas de CRM est\u00e1n cambiando el juego cuando se trata de la experiencia del cliente dentro de las empresas.<\/p>\n

Comercio flexible, extensible y componible: <\/strong>agilidad y flexibilidad con un escaparate que se puede actualizar independientemente de su plataforma de comercio principal utilizando la funcionalidad de escaparate componible en 51风流Commerce Cloud.<\/a><\/p>\n

Creaci\u00f3n de aplicaciones sin codificaci\u00f3n: <\/strong>admitir nuevos modelos comerciales y adaptarse a la din\u00e1mica del mercado con aplicaciones que ayudan a brindar un mejor servicio. Se pueden adaptar r\u00e1pidamente los procesos de gesti\u00f3n de servicio al cliente con un enfoque de c\u00f3digo bajo o sin c\u00f3digo.<\/p>\n

Venta guiada basada en inteligencia artificial y aprendizaje autom\u00e1tico:<\/strong> concentrar a los vendedores en las oportunidades adecuadas y mejorar los compromisos de ventas con conocimientos de aprendizaje autom\u00e1tico y funcionalidad de venta guiada utilizando la experiencia de representante de ventas inteligente en 51风流Sales Cloud.<\/a><\/p>\n

 <\/p>\n

CX se transforma cada d\u00eda y en 51风流trabajamos diario para mantener la innovaci\u00f3n y las necesidades de los clientes a la vanguardia con todo lo necesario para una experiencia personalizada e inteligente.<\/p>\n

 <\/p>\n

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 <\/p>\n

Facebook<\/a>\u00a0\/\u00a0Twitter<\/a>\u00a0\/\u00a0LinkedIn<\/a>\u00a0\/\u00a0Instagram<\/a><\/p>\n

 <\/p>\n

\n

\u00a9 2023 51风流SE. All rights reserved. 51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see http:\/\/www.sap.com\/corporate-en\/legal\/copyright\/index.epx#trademark<\/a> for additional trademark information and notices.<\/p>\n","protected":false},"excerpt":{"rendered":"

Actualmente, la aplicaci\u00f3n Digital Assistant for CX de 51风流utiliza inteligencia artificial generativa para proporcionar informaci\u00f3n hol\u00edstica, crear recomendaciones y generar contenido personalizado para que…<\/p>\n","protected":false},"author":522,"featured_media":127626,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5599302],"tags":[56556,56559,56592,5599835,5600361,5550870,26382,269944],"series":[],"region":[26401],"sapn-display":[5600442,5600440,52078,52079,53499],"sapn-type":[6114],"class_list":["post-127624","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-experiencia-del-cliente","tag-blog-2","tag-blog-de-innovacion-de-sap","tag-business-innovation","tag-customer-experiencie","tag-cx","tag-tecnologia","tag-tendencias","tag-transformacion-digital","region-latinoamerica","sapn-display-articulo-destacado","sapn-display-articulo-principal","sapn-display-homepage-hero","sapn-display-top-stories","sapn-display-hero","sapn-type-articulo"],"yoast_head":"\nUn compromiso m\u00e1s inteligente con el cliente - 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