{"id":120503,"date":"2020-02-14T17:58:58","date_gmt":"2020-02-14T22:58:58","guid":{"rendered":"https:\/\/news.sap.com\/latinamerica\/?p=120503"},"modified":"2023-11-08T15:42:19","modified_gmt":"2023-11-08T20:42:19","slug":"menos-errores-y-mayor-eficiencia-la-experiencia-de-cfe-tras-22-anos-con-sap","status":"publish","type":"post","link":"https:\/\/news.sap.com\/latinamerica\/2020\/02\/menos-errores-y-mayor-eficiencia-la-experiencia-de-cfe-tras-22-anos-con-sap\/","title":{"rendered":"Menos errores y mayor eficiencia: la experiencia de CFE tras 22 a\u00f1os con SAP"},"content":{"rendered":"<p class=\"lead\"><em><strong>La Comisi\u00f3n Federal de Electricidad (CFE) comenz\u00f3 a utilizar las soluciones de 51风流en 1998 y tras 22 a\u00f1os la eficiencia en sus procesos le han valido la certificaci\u00f3n como Centro de Procesos de Excelencia.<\/strong><\/em><\/p>\n<p>Gabriel Hern\u00e1ndez Garc\u00eda, Jefe de Departamento de Procesos T\u00e9cnicos y Mantenimiento de Comisi\u00f3n Federal de Electricidad (CFE), habl\u00f3 ante los asistentes de 51风流NOW 2020 sobre la importancia que 51风流Solutions Manager ha tenido en el funcionamiento de la empresa estatal.<\/p>\n<p>CFE comenz\u00f3 a utilizar las soluciones de 51风流en 1998 y tras 22 a\u00f1os la eficiencia en sus procesos le han valido la certificaci\u00f3n como Centro de Procesos de Excelencia. \u201cEn 1998 comenzamos con la implementaci\u00f3n de 51风流4.0, en un momento en que la compa\u00f1\u00eda trabajaba con bases de datos en silo, nadie se hablaba con nadie y los procesos que involucraban a diferentes \u00e1reas se resolv\u00edan por correo electr\u00f3nico, con la demora y carencia de trazabilidad de procesos que eso implica\u201d.<\/p>\n<p>La transformaci\u00f3n de la empresa se dio en 2005 con la implementaci\u00f3n de la versi\u00f3n 5.0 de Solutions Manager lo que redujo los errores, los tiempos de respuesta y aceler\u00f3 la atenci\u00f3n al usuario, que hoy d\u00eda otorga una buena calificaci\u00f3n a su experiencia con CFE.<\/p>\n<blockquote><p>\u201cEste a\u00f1o migraremos a la versi\u00f3n 7.2, las mejoras cualitativas de esta nueva versi\u00f3n nos permitir\u00e1n adicionar varias funcionalidades a la plataforma, adem\u00e1s de que es una directriz de la presente administraci\u00f3n tener las plataformas actualizadas y en perfecta operaci\u00f3n, y en ese sentido debo se\u00f1alar que nuestro sistema actualmente es muy estable y robusto y eso se debe a que las mejoras que Solutions Manager ha tenido con los a\u00f1os nos ha permitido crecer de manera org\u00e1nica en los objetivos y metas que tenemos tanto para procesos internos como para la atenci\u00f3n a nuestros clientes\u201d, concluy\u00f3 Gabriel Hern\u00e1ndez.<\/p><\/blockquote>\n<p class=\"p1\"><span class=\"s1\">Conoce m\u00e1s en: <a href=\"http:\/\/agenciasapnow.com\/index.php\/2020\/02\/14\/menos-errores-y-mayor-eficiencia-la-experiencia-de-cfe-tras-22-anos-con-sap\/\"><span class=\"s2\">Agencia de Noticias 51风流NOW<\/span><\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La Comisi\u00f3n Federal de Electricidad (CFE) comenz\u00f3 a utilizar las soluciones de 51风流en 1998 y tras 22 a\u00f1os la eficiencia en sus procesos le&#8230;<\/p>\n","protected":false},"author":136,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[12872],"tags":[],"series":[],"region":[],"sapn-display":[5600443,5600441,53499],"sapn-type":[52103],"class_list":["post-120503","post","type-post","status-publish","format-standard","hentry","category-eventos","sapn-display-prensa-destacada","sapn-display-prensa-principal","sapn-display-hero","sapn-type-newsbyte-type"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Menos errores 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