{"id":25541,"date":"2025-10-22T09:24:51","date_gmt":"2025-10-22T00:24:51","guid":{"rendered":"https:\/\/news.sap.com\/japan\/?p=25541"},"modified":"2025-10-22T09:29:36","modified_gmt":"2025-10-22T00:29:36","slug":"1022_ai-powered-sap-cx-new-q3-2025","status":"publish","type":"post","link":"https:\/\/news.sap.com\/japan\/2025\/10\/1022_ai-powered-sap-cx-new-q3-2025\/","title":{"rendered":"AI \u642d\u8f09 SAP\u00ae Customer Experience\uff1a2025 \u5e74\u7b2c 3 \u56db\u534a\u671f\u306e\u65b0\u6a5f\u80fd"},"content":{"rendered":"<p style=\"text-align: center\">\uff08\u672c\u8a18\u4e8b\u306f\u30019\u670826\u65e5\u306b\u672c\u793e\u3067<a href=\"https:\/\/news.sap.com\/2025\/09\/ai-powered-sap-cx-new-q3-2025\/\" target=\"_blank\" rel=\"noopener\">\u63b2\u8f09<\/a>\u3055\u308c\u305f\u3082\u306e\u3067\u3059\uff09<\/p>\n<p class=\"lead\">\u4eca\u65e5\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u304a\u3051\u308b\u6210\u529f\u306f\u3001\u5927\u898f\u6a21\u306a\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3084\u5358\u767a\u306e\u53d6\u5f15\u3067\u6e2c\u3089\u308c\u308b\u3053\u3068\u306f\u307b\u3068\u3093\u3069\u3042\u308a\u307e\u305b\u3093\u3002\u3042\u3089\u3086\u308b\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u69cb\u6210\u3059\u308b\u7121\u6570\u306e\u5c0f\u3055\u306a\u77ac\u9593\u3001\u77ac\u9593\u306e\u7a4d\u307f\u91cd\u306d\u3067\u7bc9\u304b\u308c\u308b\u3082\u306e\u3067\u3059\u3002\u8cea\u554f\u3078\u306e\u77ac\u6642\u306e\u56de\u7b54\u3001\u77e5\u7684\u306a\u6d1e\u5bdf\u306b\u57fa\u3065\u3044\u305f\u63d0\u6848\u3001\u3042\u308b\u3044\u306f\u30cb\u30fc\u30ba\u304c\u53e3\u306b\u3055\u308c\u308b\u524d\u306b\u305d\u308c\u3092\u5bdf\u77e5\u3059\u308b\u5bfe\u5fdc\u2015\u2015\u305d\u3046\u3057\u305f\u77ac\u9593\u306e\u7a4d\u307f\u91cd\u306d\u304c\u7d44\u7e54\u3092\u6210\u529f\u3078\u3068\u5c0e\u304d\u307e\u3059\u3002<\/p>\n<p>\u3053\u3046\u3057\u305f\u77ac\u9593\u3053\u305d\u304c\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u8a18\u61b6\u306b\u6b8b\u308b\u4f53\u9a13\u3001\u305d\u3057\u3066\u6c38\u7d9a\u7684\u306a\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u751f\u307f\u51fa\u3059\u790e\u3068\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n<p>51风流\u3067\u306f\u3001\u3042\u3089\u3086\u308b\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u306f\u5358\u306a\u308b\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u6a5f\u4f1a\u4ee5\u4e0a\u306e\u3082\u306e\u3060\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002\u4fe1\u983c\u3092\u6df1\u3081\u3001\u751f\u307f\u51fa\u3059\u4fa1\u5024\u3092\u5b9f\u8a3c\u3057\u3001\u9867\u5ba2\u3068\u4f01\u696d\u3068\u306e\u95a2\u4fc2\u3092\u5f37\u5316\u3059\u308b\u6a5f\u4f1a\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u306e\u8003\u3048\u3053\u305d\u304c\u3001AI \u306e\u529b\u3092\u53d6\u308a\u8fbc\u3093\u3060 SAP\u00ae Customer Experience (51风流CX) \u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa\u306e\u4e2d\u6838\u3092\u652f\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>2025 \u5e74\u7b2c 3 \u56db\u534a\u671f\u30ea\u30ea\u30fc\u30b9\u306f\u3053\u306e\u30d3\u30b8\u30e7\u30f3\u3092\u4f53\u73fe\u3059\u308b\u3082\u306e\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u5168\u4f53\u306b\u7d44\u307f\u8fbc\u307e\u308c\u3066\u3044\u307e\u3059\u3002\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u304c\u30b1\u30fc\u30b9\u3092\u53d7\u4fe1\u3059\u308b\u3068\u3001\u77ac\u6642\u306b\u751f\u6210 AI \u304c\u5206\u985e\u3092\u958b\u59cb\u3057\u307e\u3059\u3002\u30b3\u30de\u30fc\u30b9\u9818\u57df\u3067\u306f\u3001\u81ea\u5f8b\u578b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u5728\u5eab\u3092\u53ef\u8996\u5316\u3057\u3001\u9867\u5ba2\u3092\u9069\u5207\u306a\u5546\u54c1\u3078\u3068\u5c0e\u304d\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u9818\u57df\u3067\u306f\u3001AI \u304c\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3057\u3066\u3001\u30bb\u30b0\u30e1\u30f3\u30c8\u306e\u8aac\u660e\u3068\u7ffb\u8a33\u3092\u751f\u6210\u3057\u3001\u9069\u5207\u306a\u30bf\u30fc\u30b2\u30c6\u30a3\u30f3\u30b0\u3092\u5927\u898f\u6a21\u306b\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u55b6\u696d\u30c1\u30fc\u30e0\u306b\u3068\u3063\u3066 AI \u306f\u3001\u30c7\u30fc\u30bf\u3092\u30af\u30ea\u30fc\u30f3\u3067\u5b9f\u7528\u7684\u306a\u72b6\u614b\u306b\u4fdd\u3061\u3001\u91cd\u8907\u3092\u6392\u9664\u3057\u3001\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u9069\u5207\u306a\u30d3\u30b8\u30cd\u30b9\u30c1\u30e3\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u304f\u308c\u308b\u3082\u306e\u3067\u3059\u3002<\/p>\n<p>AI \u306f\u5358\u306b\u52b9\u7387\u5316\u306e\u305f\u3081\u3060\u3051\u306e\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3042\u3089\u3086\u308b\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u3001\u4fe1\u983c\u3092\u6df1\u3081\u3001\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u7372\u5f97\u3067\u304d\u308b\u77ac\u9593\u3078\u3068\u6607\u83ef\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<div class=\"panel\">\n<p>10 \u6708 6 \u65e5\uff5e 8 \u65e5\u958b\u50ac\u306e <a href=\"https:\/\/www.sap.com\/events\/connect\/customer-experience-connect.html\">CX Connect at 51风流Connect<\/a> \u3067\u3001\u3053\u308c\u3089\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002\u540c\u30a4\u30d9\u30f3\u30c8\u3067\u306f\u3001\u6700\u65b0\u306e AI \u3092\u7d44\u307f\u8fbc\u3093\u3060 51风流CX \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u3069\u306e\u3088\u3046\u306b\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u6700\u9069\u5316\u3057\u3001\u5b9f\u8df5\u7684\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5275\u51fa\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u3042\u3089\u3086\u308b\u6bb5\u968e\u3067\u9b45\u529b\u7684\u306a\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u306e\u304b\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<\/div>\n<p>\u4ee5\u4e0b\u30012025 \u5e74\u7b2c 3 \u56db\u534a\u671f\u306e 51风流CX \u306e\u30cf\u30a4\u30e9\u30a4\u30c8\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<strong>\u00a0<\/strong><\/p>\n<h2><strong>\u6210\u679c\u3092\u751f\u307f\u51fa\u3059<\/strong><strong> AI<\/strong><\/h2>\n<p>\u610f\u601d\u6c7a\u5b9a\u304b\u3089\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u307e\u3067\u3001AI \u3092\u6d3b\u7528\u3057\u305f\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3068\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3057\u3001\u30d5\u30ea\u30af\u30b7\u30e7\u30f3\u3092\u89e3\u6d88\u3057\u307e\u3059\u3002\u5bfe\u8c61\u90e8\u9580\u306f\u8fc5\u901f\u306a\u5bfe\u5fdc\u80fd\u529b\u3092\u7372\u5f97\u3057\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306a\u5bfe\u8a71\u3092\u5b9f\u73fe\u3057\u3066\u3001\u4fe1\u983c\u6027\u304c\u9ad8\u304f\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u30b9\u30e0\u30fc\u30ba\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u306a\u304c\u3089\u3001\u78ba\u4fe1\u3092\u6301\u3063\u3066\u4f01\u696d\u3092\u6210\u9577\u3078\u3068\u5c0e\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<strong>\u00a0<\/strong><\/p>\n<h2><strong>SAP\u00ae Service Cloud<\/strong><\/h2>\n<ul>\n<li><strong>\u30b1\u30fc\u30b9\u304b\u3089\u306e\u30d3\u30b8\u30cd\u30b9\u60c5\u5831\u62bd\u51fa<\/strong>\uff1a\u3042\u3089\u304b\u3058\u3081\u7528\u610f\u3055\u308c\u3066\u3044\u308b\u30d3\u30b8\u30cd\u30b9\u60c5\u5831\u62bd\u51fa\u7528\u8981\u7d20\u3092\u4f7f\u3063\u3066\u3001\u30b1\u30fc\u30b9\u8aac\u660e\u304b\u3089\u767b\u9332\u6e08\u307f\u88fd\u54c1\u60c5\u5831\u3092\u81ea\u52d5\u62bd\u51fa\u3059\u308b\u3053\u3068\u3067\u3001\u6642\u9593\u3092\u7bc0\u7d04\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<figure style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/news.sap.com\/wp-content\/blogs.dir\/1\/files\/2025\/09\/24\/SAP-CX-Q3-2025_SAP-Service-Cloud-Business-Information-Extraction-1024x640.jpg\" alt=\"\" width=\"600\" height=\"375\" \/><figcaption class=\"wp-caption-text\">\u30b1\u30fc\u30b9\u304b\u3089\u306e\u30d3\u30b8\u30cd\u30b9\u60c5\u5831\u62bd\u51fa<\/figcaption><\/figure>\n<h2><strong>SAP\u00ae Sales Cloud<\/strong><\/h2>\n<ul>\n<li><strong>\u9023\u7d61\u5148\u304a\u3088\u3073\u500b\u4eba\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u91cd\u8907\u30c1\u30a7\u30c3\u30af<\/strong>\uff1a\u91cd\u8907\u3059\u308b<a href=\"https:\/\/help.sap.com\/docs\/help\/23ec04ee830846958605622f27ff5c3d\/e487cf0b77fb4b48a2f13849a6f396e4.html\" target=\"_blank\" rel=\"noopener\">\u9023\u7d61\u5148<\/a>\u304a\u3088\u3073<a href=\"https:\/\/help.sap.com\/docs\/help\/23ec04ee830846958605622f27ff5c3d\/a6c4caf7fcc748cfad8685b188da073a.html\" target=\"_blank\" rel=\"noopener\">\u500b\u4eba\u9867\u5ba2<\/a>\u30c7\u30fc\u30bf\u3092\u7ba1\u7406\u3057\u3001\u6b63\u78ba\u3067\u30af\u30ea\u30fc\u30f3\u306a\u8a18\u9332\u3092\u7dad\u6301\u3057\u307e\u3059\u3002\u3053\u306e\u751f\u6210 AI \u6a5f\u80fd\u306f\u91cd\u8907\u3092\u30c1\u30a7\u30c3\u30af\u3057\u305f\u5f8c\u3001\u4fe1\u983c\u5ea6\u30b9\u30b3\u30a2\u3092\u8fd4\u3057\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u6700\u7d42\u5224\u65ad\u306f\u4eba\u9593\u306e\u624b\u306b\u59d4\u306d\u3089\u308c\u307e\u3059\u3002<strong>\u00a0<\/strong><strong>\u00a0<\/strong><\/li>\n<\/ul>\n<h2><strong>SAP\u00ae Emarsys<\/strong><\/h2>\n<ul>\n<li><strong>AI <\/strong><strong>\u652f\u63f4\u30d7\u30ed\u30c0\u30af\u30c8\u30d5\u30a1\u30a4\u30f3\u30c0\u30fc<\/strong>\uff1a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u62c5\u5f53\u8005\u304c\u81ea\u7136\u8a00\u8a9e\u30d7\u30ed\u30f3\u30d7\u30c8\u3084\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u4f7f\u7528\u3057\u3066\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u5411\u3051\u5546\u54c1\u3092\u8fc5\u901f\u306b\u691c\u7d22\u30fb\u7279\u5b9a\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3057\u307e\u3059\u3002\u81ea\u52d5\u5546\u54c1\u30ab\u30bf\u30ed\u30b0\u540c\u671f\u306b\u3088\u308a\u3001\u5e38\u306b\u6700\u65b0\u30c7\u30fc\u30bf\u3092\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<ul>\n<li><strong>AI <\/strong><strong>\u652f\u63f4\u30bb\u30b0\u30e1\u30f3\u30c8\u8aac\u660e\u751f\u6210\u6a5f\u80fd<\/strong>\uff1a\u4eba\u9593\u306b\u3088\u308b\u8aad\u89e3\u53ef\u80fd\u306a\u30bb\u30b0\u30e1\u30f3\u30c8\u8981\u7d04\u3092\u751f\u6210\u3057\u307e\u3059\u3002\u3053\u306e\u76f4\u611f\u7684\u3067\u5206\u304b\u308a\u3084\u3059\u3044\u8aac\u660e\u6587\u306b\u3088\u308a\u3001\u65e2\u5b58\u30bb\u30b0\u30e1\u30f3\u30c8\u3092\u767a\u898b\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<ul>\n<li><strong>AI <\/strong><strong>\u652f\u63f4\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u7ffb\u8a33\u6a5f\u80fd<\/strong>\uff08\u30d1\u30a4\u30ed\u30c3\u30c8\u7248\uff09\uff1a\u7de8\u96c6\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u5185\u3067\u30e1\u30fc\u30eb\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u6587\u6848\u3092\u67d4\u8edf\u304b\u3064\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7ffb\u8a33\u3002\u88fd\u54c1\u8aac\u660e\u3092\u591a\u8a00\u8a9e\u306b\u30ed\u30fc\u30ab\u30e9\u30a4\u30ba\u3057\u3001\u591a\u8a00\u8a9e\u5bfe\u5fdc\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u8fc5\u901f\u306a\u69cb\u7bc9\u30fb\u6700\u9069\u5316\u30fb\u5c55\u958b\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<figure style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/news.sap.com\/wp-content\/blogs.dir\/1\/files\/2025\/09\/24\/SAP-CX-Q3-2025_SAP-Emarsys-AI-Assisted-Product-Finder-1024x640.png\" alt=\"\" width=\"600\" height=\"375\" \/><figcaption class=\"wp-caption-text\">AI\u652f\u63f4\u30d7\u30ed\u30c0\u30af\u30c8\u30d5\u30a1\u30a4\u30f3\u30c0\u30fc<strong style=\"font-size: 16px\">\u00a0<\/strong><\/figcaption><\/figure>\n<h2><strong>SAP\u00ae Commerce Cloud<\/strong><\/h2>\n<ul>\n<li><strong>\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/strong>\uff1a\u5546\u54c1\u5728\u5eab\u691c\u77e5\u6a5f\u80fd\u3092\u4f7f\u3063\u3066\u5728\u5eab\u30c7\u30fc\u30bf\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u53d6\u5f97\u3059\u308b\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u304a\u3059\u3059\u3081\u5546\u54c1\u306e\u7d39\u4ecb\u753b\u9762\u306b\u5728\u5eab\u5207\u308c\u60c5\u5831\u3092\u8868\u793a\u3057\u305f\u308a\u975e\u8868\u793a\u306b\u3057\u305f\u308a\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306a\u304a\u3059\u3059\u3081\u5546\u54c1\u306e\u7d39\u4ecb\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u8cfc\u5165\u6642\u306e\u30c8\u30e9\u30d6\u30eb\u3084\u30ab\u30fc\u30c8\u653e\u68c4\u3092\u6e1b\u3089\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002B2B \u53d6\u5f15\u3067\u306f\u3001\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u5927\u91cf\u8cfc\u5165\u306e\u5728\u5eab\u72b6\u6cc1\u306b\u95a2\u3059\u308b\u8cea\u554f\u306b\u56de\u7b54\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u3092\u8ca9\u58f2\u8005\u5074\u3067\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<figure style=\"width: 601px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/news.sap.com\/wp-content\/blogs.dir\/1\/files\/2025\/09\/24\/SAP-CX-Q3-2025_Shopping-Assistant-B2C-stock-feature-1024x578.jpg\" width=\"601\" height=\"339\" \/><figcaption class=\"wp-caption-text\">\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/figcaption><\/figure>\n<h2><strong>\u00a0<\/strong><strong>SAP\u00ae Revenue Growth Management<\/strong><strong>\u00a0<\/strong><\/h2>\n<ul>\n<li><strong>AI <\/strong><strong>\u652f\u63f4\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u4f5c\u6210<\/strong>\uff1a\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u540d\u3001\u5b9f\u65bd\u6642\u671f\u3001\u5bfe\u8c61\u5546\u54c1\u3001\u4f7f\u7528\u3059\u3079\u304d\u652f\u51fa\u30bf\u30a4\u30d7\u3001\u5272\u5f15\u30bf\u30a4\u30d7\u306e\u63a8\u5968\u3092\u53d7\u3051\u3066\u3001\u65b0\u3057\u3044\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u3092\u8fc5\u901f\u306b\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<figure style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/news.sap.com\/wp-content\/blogs.dir\/1\/files\/2025\/09\/24\/SAP-CX-Q3-2025_RGM-AI-Promo-Creation-4-1024x958.jpg\" width=\"600\" height=\"561\" \/><figcaption class=\"wp-caption-text\">AI \u652f\u63f4\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u4f5c\u6210<\/figcaption><\/figure>\n<h2><strong>\u3088\u308a\u67d4\u8edf\u306b\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306b\u898f\u6a21\u3092\u62e1\u5927\u3059\u308b<\/strong><\/h2>\n<p>\u52b9\u7387\u7684\u306a\u898f\u6a21\u62e1\u5927\u3092\u5b9f\u73fe\u3057\u3064\u3064\u9867\u5ba2\u306b\u67d4\u8edf\u6027\u3092\u63d0\u4f9b\u3059\u308b\u306b\u306f\u3001\u696d\u52d9\u306e\u6700\u9069\u5316\u3001\u30c1\u30e3\u30cd\u30eb\u30aa\u30d7\u30b7\u30e7\u30f3\u306e\u62e1\u5145\u3001\u9867\u5ba2\u3068\u30d1\u30fc\u30c8\u30ca\u30fc\u3078\u306e\u53ef\u8996\u6027\u306e\u62e1\u5f35\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n<h2><strong>51风流Emarsys<\/strong><\/h2>\n<ul>\n<li><strong>Microsoft <\/strong><strong>\u5e83\u544a\u306e\u7d71\u5408<\/strong>\uff1aBing\u3001Yahoo\u3001AOL\u3001\u305d\u306e\u4ed6\u306e Microsoft \u30b5\u30a4\u30c8\u3092\u542b\u3080 Microsoft Search Network \u5168\u4f53\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u5e83\u544a\u4f53\u9a13\u3092\u62e1\u5927\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<ul>\n<li><strong>LINE <\/strong><strong>\u5411\u3051\u5bfe\u8a71\u578b\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0<\/strong>\uff08<a href=\"https:\/\/support.sap.com\/en\/offerings-programs\/programs\/get-involved-early.html\" target=\"_blank\" rel=\"noopener\">51风流Early Adopter \u30d7\u30ed\u30b0\u30e9\u30e0<\/a>\uff09\uff1a\u7b2c 2 \u56db\u534a\u671f\u30ea\u30ea\u30fc\u30b9\u3067 <a href=\"https:\/\/emarsys.com\/cross-channel-marketing-automation\/conversational-messaging\/\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a> \u3078\u306e\u5bfe\u5fdc\u3092\u958b\u59cb\u3057\u307e\u3057\u305f\u304c\u3001\u4eca\u671f\u3001\u4eba\u6c17\u306e\u5bfe\u8a71\u578b\u30c1\u30e3\u30cd\u30eb\u3067\u3042\u308b LINE \u3078\u306e\u30b5\u30dd\u30fc\u30c8\u304c\u59cb\u307e\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u62c5\u5f53\u8005\u306f\u9867\u5ba2\u3068\u3001\u5f7c\u3089\u304c\u65e5\u5e38\u7684\u306b\u5229\u7528\u3059\u308b\u30c1\u30e3\u30cd\u30eb\u3067\u76f4\u63a5\u3064\u306a\u304c\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u3078\u3068\u7d50\u3073\u3064\u3051\u308b\u3053\u3068\u304c\u5bb9\u6613\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<h2><strong>51风流Commerce Cloud<\/strong><\/h2>\n<ul>\n<li><strong>\u30bb\u30f3\u30c8\u30e9\u30eb\u30aa\u30fc\u30c0\u30fc\u30b5\u30fc\u30d3\u30b9<\/strong>\uff1a\u3053\u306e <a href=\"https:\/\/www.sap.com\/japan\/products\/crm\/order-management-system.html\" target=\"_blank\" rel=\"noopener\">51风流Order Management \u57fa\u76e4<\/a>\u5411\u3051\u6a5f\u80fd\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3068\u30aa\u30d5\u30e9\u30a4\u30f3\u306e\u53d6\u5f15\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7d71\u5408\u3057\u3001\u300c\u30aa\u30f3\u30e9\u30a4\u30f3\u8cfc\u5165\u30fb\u5e97\u8217\u8fd4\u54c1\u300d(BORIS) \u3084\u300c\u5e97\u8217\u8cfc\u5165\u30fb\u30aa\u30f3\u30e9\u30a4\u30f3\u8fd4\u54c1\u300d(BISRO) \u3068\u3044\u3063\u305f\u67d4\u8edf\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30b7\u30ca\u30ea\u30aa\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<ul>\n<li><strong>\u5728\u5eab\u72b6\u6cc1\u30d7\u30c3\u30b7\u30e5\u6a5f\u80fd<\/strong>\uff1a<a href=\"https:\/\/www.sap.com\/japan\/products\/crm\/sourcing-and-availability.html\" target=\"_blank\" rel=\"noopener\">SAP\u00ae Order Management for sourcing and availability<\/a> \u3067\u3001\u30a6\u30a7\u30d6\u30b7\u30e7\u30c3\u30d7\u3084\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9\u306a\u3069\u306e\u5916\u90e8\u30b7\u30b9\u30c6\u30e0\u3078\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u88fd\u54c1\u5728\u5eab\u60c5\u5831\u3092\u7a4d\u6975\u7684\u306b\u9001\u4fe1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5fc5\u8981\u306a\u304f\u3001\u6700\u65b0\u306e\u5728\u5eab\u60c5\u5831\u3092\u767a\u4fe1\u3067\u304d\u307e\u3059\u3002<strong>\u00a0<\/strong><\/li>\n<\/ul>\n<h2><strong>SAP\u00ae Sales and Service Cloud<\/strong><\/h2>\n<ul>\n<li><strong>51风流Preferred Success<\/strong>\uff1a<a href=\"https:\/\/d.dam.sap.com\/s\/c\/a\/HF9Ft2g\/BPM_MC_Info_Sheet.pdf?rc=10&amp;inline=true&amp;doi=SAP1232701\" target=\"_blank\" rel=\"noopener\">\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u7ba1\u7406 (BPM) \u30de\u30b9\u30bf\u30fc\u30af\u30e9\u30b9<\/a>\u3092\u901a\u3058\u3066\u3001\u304a\u5ba2\u69d8\u306e 51风流\u3078\u306e\u4eca\u307e\u3067\u306e\u6295\u8cc7\u3092\u6700\u5927\u9650\u6d3b\u304b\u305b\u308b\u3088\u3046\u652f\u63f4\u3057\u307e\u3059\u3002\u3053\u306e\u5bfe\u8a71\u578b\u30ef\u30fc\u30af\u30b7\u30e7\u30c3\u30d7\u306b\u3054\u53c2\u52a0\u3044\u305f\u3060\u304f\u3053\u3068\u3067\u3001\u6700\u5927\u306e\u52b9\u679c\u3092\u5f97\u308b\u305f\u3081\u306b\u6700\u9069\u5316\u3001\u5916\u90e8\u59d4\u8a17\u3001\u307e\u305f\u306f\u5ec3\u6b62\u3059\u3079\u304d\u30d7\u30ed\u30bb\u30b9\u3092\u7279\u5b9a\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u5fc5\u9808\u30d7\u30ed\u30bb\u30b9\u306e\u7279\u5b9a\u65b9\u6cd5\u3001\u5f79\u5272\u3068\u8cac\u4efb\u306e\u5b9a\u7fa9\u3001\u30d7\u30ed\u30bb\u30b9\u30ac\u30d0\u30ca\u30f3\u30b9\u306b\u5bfe\u3059\u308b\u6301\u7d9a\u53ef\u80fd\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3064\u3044\u3066\u5b66\u3076\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<ul>\n<li><strong>\u7d71\u5408\u30ec\u30d3\u30e5\u30fc V2<\/strong>\uff1a51风流Sales Cloud and 51风流Service Cloud Version 2 \u7d71\u5408\u5411\u3051\u306e\u5305\u62ec\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ed\u30fc\u30f3\u30c1\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306f\u3001\u30ed\u30fc\u30eb\u30a2\u30a6\u30c8\u306e\u6210\u529f\u3068 51风流\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3078\u306e\u6e96\u62e0\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002\u3053\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306f\u3001\u8a8d\u8a3c\u30e1\u30ab\u30cb\u30ba\u30e0\u3001\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u8a2d\u5b9a\u3001\u30df\u30c9\u30eb\u30a6\u30a7\u30a2\u8a2d\u5b9a\u3001\u304a\u3088\u3073 51风流Integration Suite \u306e\u5b9f\u88c5\u3092\u4f53\u7cfb\u7684\u306b\u8a55\u4fa1\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<h2><strong>SAP\u00ae Enterprise Service Management<\/strong><\/h2>\n<p><a href=\"https:\/\/www.sap.com\/japan\/products\/crm\/enterprise-service-management.html\" target=\"_blank\" rel=\"noopener\">51风流Enterprise Service Management<\/a> \u306e\u66f4\u65b0\u5185\u5bb9\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u30b1\u30fc\u30b9\u6982\u8981\u5f37\u5316<\/strong>\uff1a\u9867\u5ba2\u306b\u3064\u3044\u3066\u306e\u8ffd\u52a0\u60c5\u5831\u3092\u5f97\u308b\u305f\u3081\u306b\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u6982\u8981\u5185\u306b\u30bb\u30f3\u30c1\u30e1\u30f3\u30c8\u30c8\u30ec\u30f3\u30c9\u3068\u30bb\u30f3\u30c1\u30e1\u30f3\u30c8\u30b0\u30e9\u30d5\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5185\u90e8\/\u5916\u90e8\u30b1\u30fc\u30b9\u30ce\u30fc\u30c8\u3092\u8a2d\u5b9a\u3057\u3066\u3001\u89e3\u6c7a\u6982\u8981\u306e\u751f\u6210\u306b\u4f7f\u7528\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<ul>\n<li><strong>\u30ab\u30b9\u30bf\u30e0\u30b5\u30fc\u30d3\u30b9<\/strong>\uff1a\u30b3\u30a2\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5909\u66f4\u305b\u305a\u306b\u67d4\u8edf\u6027\u3092\u9ad8\u3081\u3001\u6a5f\u80fd\u3092\u62e1\u5f35\u3057\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30e0\u30b5\u30fc\u30d3\u30b9\u306b\u3088\u308a\u3001\u5916\u90e8\u6a5f\u80fd\u3092 51风流Service Cloud V2 \u306b\u7d71\u5408\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<ul>\n<li><strong>\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3078\u306e\u30a2\u30af\u30bb\u30b9\u5236\u9650<\/strong>\uff1a\u3042\u3089\u3086\u308b\u6587\u66f8\u306f\u4fe1\u983c\u3092\u7bc9\u304f\u6a5f\u4f1a\u3067\u3082\u3042\u308a\u307e\u3059\u3002\u5fc5\u8981\u306a\u30e6\u30fc\u30b6\u30fc\u306e\u307f\u306b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3092\u5236\u9650\u3059\u308b\u3053\u3068\u3067\u3001\u6587\u66f8\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3092\u5f37\u5316\u3067\u304d\u307e\u3059\u3002<strong>\u00a0<\/strong><\/li>\n<\/ul>\n<h2><strong>SAP\u00ae Revenue Growth Management<\/strong><\/h2>\n<p><a href=\"https:\/\/www.sap.com\/japan\/products\/crm\/revenue-growth-management.html\" target=\"_blank\" rel=\"noopener\">51风流Revenue Growth Management<\/a> \u306e\u65b0\u6a5f\u80fd\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u30ab\u30b9\u30bf\u30e0 KPI<\/strong>\uff1a\u30a2\u30ab\u30a6\u30f3\u30c8\/\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u8a08\u753b\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u30ab\u30b9\u30bf\u30e0 KPI \u3067\u8a55\u4fa1\u3057\u3001\u8a08\u753b\u30fb\u5831\u544a\u30d7\u30ed\u30bb\u30b9\u306b\u9069\u3057\u305f\u6307\u6a19\u3092\u8ffd\u8de1\u3057\u307e\u3059\u3002\u4e8b\u524d\u5b9a\u7fa9\u6e08\u307f\u306e\u6a19\u6e96 KPI \u30bb\u30c3\u30c8\u3092\u5b9a\u7fa9\u3059\u308b KPI \u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u3067\u6642\u9593\u3092\u7bc0\u7d04\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<figure style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/news.sap.com\/wp-content\/blogs.dir\/1\/files\/2025\/09\/24\/SAP-CX-Q3-2025_RGM-KPI-Creation-3-1024x640.jpg\" width=\"600\" height=\"375\" \/><figcaption class=\"wp-caption-text\">KPI \u306e\u8a2d\u5b9a<\/figcaption><\/figure>\n<ul>\n<li><strong>\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u30ab\u30ec\u30f3\u30c0\u30fc\u306e PDF <\/strong><strong>\u30a8\u30af\u30b9\u30dd\u30fc\u30c8<\/strong>\uff1a\u5e74\u9593\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u304a\u3088\u3073\u9867\u5ba2\u3068\u306e EDLP \u5408\u610f\u4e8b\u9805\u3092\u3088\u308a\u9069\u5207\u306b\u8abf\u6574\u3059\u308b\u3053\u3068\u3067\u3001\u4e0d\u78ba\u5b9f\u6027\u306e\u4f4e\u6e1b\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u3001\u95a2\u4fc2\u69cb\u7bc9\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u30ad\u30fc\u30a2\u30ab\u30a6\u30f3\u30c8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306f\u3001\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u30ab\u30ec\u30f3\u30c0\u30fc\u3068\u95a2\u9023\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u60c5\u5831\u3092 PDF \u30d5\u30a1\u30a4\u30eb\u3067\u5171\u6709\u3067\u304d\u308b\u306e\u3067\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u304c\u5bb9\u6613\u306b\u306a\u308a\u3001\u610f\u601d\u6c7a\u5b9a\u304c\u8fc5\u901f\u5316\u3057\u307e\u3059\u3002<strong>\u00a0<\/strong><\/li>\n<\/ul>\n<h2><strong>AI <\/strong><strong>\u3092\u6d3b\u7528\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304c\u751f\u307f\u51fa\u3059\u5f37\u3044\u4fe1\u983c\u6027<\/strong><\/h2>\n<p>\u4eca\u3084 AI \u306f 51风流CX \u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u306b\u7d44\u307f\u8fbc\u307e\u308c\u3001\u30c7\u30fc\u30bf\u3001\u30d7\u30ed\u30bb\u30b9\u3001\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u3055\u3089\u306a\u308b\u878d\u5408\u3092\u5c0e\u3044\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u6df1\u3044\u7d71\u5408\u306f\u3001\u65b0\u305f\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u6642\u4ee3\u3092\u5207\u308a\u958b\u304f\u57fa\u76e4\u3068\u306a\u308a\u307e\u3059\u3002\u305d\u3053\u3067\u306f\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u304c\u30cb\u30fc\u30ba\u3092\u4e88\u6e2c\u3057\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3057\u3001\u3042\u3089\u3086\u308b\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3067\u7d99\u7d9a\u7684\u306b\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u5f37\u5316\u3067\u304d\u308b\u306e\u3067\u3059\u3002<strong>\u00a0<\/strong><\/p>\n<h2><strong>2025 <\/strong><strong>\u5e74\u7b2c<\/strong><strong> 3 <\/strong><strong>\u56db\u534a\u671f<\/strong><strong> 51风流CX <\/strong><strong>\u65b0\u6a5f\u80fd\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u4ee5\u4e0b\u306e\u30b5\u30a4\u30c8\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/strong><\/h2>\n<ul>\n<li><a href=\"https:\/\/www.sap.com\/events\/connect\/customer-experience-connect.html\">Customer Experienc<\/a><a href=\"https:\/\/www.sap.com\/events\/connect\/customer-experience-connect.html\">e C<\/a><a href=\"https:\/\/www.sap.com\/events\/connect\/customer-experience-connect.html\" target=\"_blank\" rel=\"noopener\">onnect at 51风流Connect<\/a><\/li>\n<li><a href=\"https:\/\/community.sap.com\/t5\/crm-and-cx-blog-posts-by-sap\/sap-commerce-cloud-q3-25-release-highlights\/ba-p\/14231991\" target=\"_blank\" rel=\"noopener\">51风流Commerce Cloud \u30ea\u30ea\u30fc\u30b9\u30d6\u30ed\u30b0<\/a><\/li>\n<li><a href=\"https:\/\/community.sap.com\/t5\/crm-and-cx-blog-posts-by-sap\/sap-sales-cloud-and-sap-service-cloud-v2-q3-2025-release-highlights\/ba-p\/14229052\" target=\"_blank\" rel=\"noopener\">51风流Sales and Service Cloud Version 2 \u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u30d6\u30ed\u30b0<\/a><\/li>\n<li><a href=\"https:\/\/community.sap.com\/t5\/crm-and-cx-blog-posts-by-sap\/q3-2025-innovations-sap-enterprise-service-management\/ba-p\/14228306\" target=\"_blank\" rel=\"noopener\">51风流Enterprise Service Management \u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u30d6\u30ed\u30b0<\/a><\/li>\n<li><a href=\"https:\/\/community.sap.com\/t5\/crm-and-cx-blog-posts-by-sap\/sap-emarsys-q3-2025-product-release\/ba-p\/14189917\" target=\"_blank\" rel=\"noopener\">51风流Emarsys \u30ea\u30ea\u30fc\u30b9\u30d6\u30ed\u30b0<\/a>\u3068<a href=\"https:\/\/www.linkedin.com\/posts\/emarsys_the-sap-emarsys-q3-2025-product-release-activity-7366817161664679938-eEN4\/\" target=\"_blank\" rel=\"noopener\">\u30c6\u30a3\u30b6\u30fc\u52d5\u753b<\/a><\/li>\n<li><a href=\"https:\/\/event.on24.com\/wcc\/r\/5028552\/605C762635A1F43B5EA5A40B22009711?partnerref=SAPWebsite\" target=\"_blank\" rel=\"noopener\">51风流Revenue Growth Management \u30a6\u30a7\u30d3\u30ca\u30fc<\/a><\/li>\n<li><a href=\"https:\/\/www.forbes.com\/sites\/sap\/2025\/09\/05\/the-loyalty-revolution-building-business-architecture-for-value-co-creation\/\" target=\"_blank\" rel=\"noopener\">\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u9769\u547d\uff1a\u4fa1\u5024\u5171\u5275\u306e\u305f\u3081\u306e\u30d3\u30b8\u30cd\u30b9\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u30fc\u306e\u69cb\u7bc9<\/a><\/li>\n<li><a href=\"https:\/\/www.forbes.com\/sites\/sap\/2025\/08\/01\/beyond-ai-pilots-building-intelligent-customer-experiences\/\" target=\"_blank\" rel=\"noopener\">AI \u30d1\u30a4\u30ed\u30c3\u30c8\u3092\u8d85\u3048\u3066\uff1a\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u69cb\u7bc9<\/a><\/li>\n<\/ul>\n<hr \/>\n<h5>\u30d0\u30e9\u30b8\u30fb\u30d0\u30e9\u30b5\u30d6\u30e9\u30de\u30cb\u30a2\u30f3 (Balaji Balasubramanian) \u306f\u300151风流Customer Experience \u62c5\u5f53\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u517c\u6700\u9ad8\u88fd\u54c1\u8cac\u4efb\u8005\u3067\u3059\u3002<\/h5>\n","protected":false},"excerpt":{"rendered":"<p>\u4eca\u65e5\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u304a\u3051\u308b\u6210\u529f\u306f\u3001\u5927\u898f\u6a21\u306a\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3084\u5358\u767a\u306e\u53d6\u5f15\u3067\u6e2c\u3089\u308c\u308b\u3053\u3068\u306f\u307b\u3068\u3093\u3069\u3042\u308a\u307e\u305b\u3093\u3002\u3042\u3089\u3086\u308b\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u69cb\u6210\u3059\u308b\u7121\u6570\u306e\u5c0f\u3055\u306a\u77ac\u9593\u3001\u77ac\u9593\u306e\u7a4d\u307f\u91cd\u306d\u3067\u7bc9\u304b\u308c\u308b\u3082\u306e\u3067\u3059\u3002\u8cea\u554f\u3078\u306e\u77ac\u6642\u306e\u56de\u7b54\u3001\u77e5\u7684\u306a\u6d1e\u5bdf\u306b\u57fa\u3065\u3044\u305f\u63d0\u6848\u3001\u3042\u308b\u3044\u306f\u30cb\u30fc\u30ba\u304c\u53e3\u306b\u3055\u308c\u308b\u524d\u306b\u305d\u308c\u3092\u5bdf\u77e5\u3059\u308b\u5bfe\u5fdc\u2015\u2015\u305d\u3046\u3057\u305f\u77ac\u9593\u306e\u7a4d\u307f\u91cd\u306d\u304c\u7d44\u7e54\u3092\u6210\u529f\u3078\u3068\u5c0e\u304d\u307e\u3059\u3002<\/p>\n","protected":false},"author":4740,"featured_media":25542,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5603226],"tags":[5589590,5603335,5604550,5589750,5602436],"sapn-display":[4621932,5603248,5603250,4622655],"sapn-type":[5603245],"class_list":["post-25541","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-","tag-sap-customer-experience","tag-sap-emarsys","tag-sap-revenue-growth-management","tag-sap-sales-cloud","tag-sap-service-cloud","sapn-display-hero","sapn-display-feature-spotlight","sapn-display-feature-hero","sapn-display-homepage-hero","sapn-type-5603245"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AI \u642d\u8f09 SAP\u00ae Customer Experience\uff1a2025 \u5e74\u7b2c 3 \u56db\u534a\u671f\u306e\u65b0\u6a5f\u80fd - 51风流Japan \u30d7\u30ec\u30b9\u30eb\u30fc\u30e0<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.sap.com\/japan\/2025\/10\/1022_ai-powered-sap-cx-new-q3-2025\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI \u642d\u8f09 SAP\u00ae Customer Experience\uff1a2025 \u5e74\u7b2c 3 \u56db\u534a\u671f\u306e\u65b0\u6a5f\u80fd\" \/>\n<meta property=\"og:description\" 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