{"id":2764,"date":"2021-09-08T06:39:34","date_gmt":"2021-09-08T06:39:34","guid":{"rendered":"https:\/\/news.sap.com\/india\/?p=2764"},"modified":"2023-08-14T18:15:11","modified_gmt":"2023-08-14T18:15:11","slug":"employee-experience-challenges","status":"publish","type":"post","link":"https:\/\/news.sap.com\/india\/2021\/09\/employee-experience-challenges\/","title":{"rendered":"5 Employee Experience Challenges in 2022 You Must Prep for Now"},"content":{"rendered":"

Employees are at the heart of an organization\u2019s success, as employee well-being and highly engaged employees inevitably drive the quality of customer experiences. Organizations that stay laser-focused on enabling positive employee experience (EX) tend to have a strong culture, improved employee engagement, and consistent levels of touch throughout the employee lifecycle.<\/p>\n

However, the rules of engagement and employee experience have changed drastically in the new normal. A\u00a0Gallup survey<\/a>\u00a0states that\u00a0employee engagement decreased by 2 points, from 22% in 2019 to 20% in 2020. And lack of engagement cost the global economy US$8.1 trillion in lost productivity each year, according to Gallup.<\/p>\n

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So, how can human resource teams understand EX challenges and anticipate trends in an increasingly unpredictable work climate? How do organizations prepare themselves at a time when competition for talent is high and employee turnover is a huge risk? What does 2022 have in store for CHROs and HR managers as they seek to ensure EX that caters to these massive shifts in workplace and workforce dynamics? Let\u2019s take a look: \u200b<\/p>\n

1. Enhancing employee engagement in the remote\/hybrid workplace<\/h3>\n

A study by Gallup and Forrester research shows<\/a>\u00a0that organizations that offer exceptional employee experiences also witness motivated employees who do their best work resulting in:<\/p>\n