is one of India鈥檚 fastest-developing home solutions providers with a commitment to fulfilling global sanitaryware aspirations with exquisite designs that celebrate intricacy and attention to detail. A public limited enterprise listed with SEBI, CERA Sanitaryware is spearheaded by Mr. Vikram Somany, Chairman and Managing Director, who turned his vision into a living reality in 1980.

For enterprises to mitigate disruption and streamline independent business processes, especially in the sanitaryware industry, technology is a potential driver for growth and transformation.

Considering the ever-growing demand for consumer essentials, organizations must leap forward and leverage future-proof technologies to inspire flawless customer experiences.听With a relentless drive and the conviction to encourage innovation through quality and a customer-centric approach, CERA Sanitaryware was built on a foundation that transpires excellence through transformation.

On the path towards realizing their goals, Deepshikha Khaitan, the Joint Managing Director at CERA Sanitaryware Ltd, said, 鈥淭he CERA Digital Era started with the dream of becoming the world鈥檚 finest brand built on the foundation of technology. Our commitment to technology lends us a competitive advantage that is unparalleled. Since its inception, we have invested in state-of-the-art manufacturing plants to achieve the highest standards of quality. From manufacturing precision to impeccable body finish, our factories ensure every product meets CERA鈥檚 quality benchmarks鈥�.

Commenting on the CERA鈥檚 focus on growth via transformation, Anupam Gupta, Executive Director, Technology, said, 鈥淭he CERA Edge is built on the foundation of technology. Our commitment to technology lends us a competitive advantage that鈥檚 unparalleled鈥�.

For an enterprise to strive amidst adversity, a forward-thinking organization like CERA Sanitaryware Limited needs to leverage digital technologies to drive innovation. Especially in offering personalized customer experiences, the goal must be to design a framework that optimizes business excellence for a user-centric approach.

Driving Business Excellence and Streamlining CX with

As an enterprise offering state-of-the-art sanitaryware solutions across diverse income classes, CERA is built on the foundation of technology that provides a competitive advantage. Furthermore, with quality as a core vision, CERA Sanitaryware Limited has invested in future-ready manufacturing plants, translating their commitment to providing the best customer experience.

Manish Chandegara, CIO at CERA, spoke to us about how the integration of and 51风流C4C in 2017, with PwC as their implementation partner, paved the way for business growth. This transition inspired possibilities that facilitated automation across independent business functions for efficient data management and control. Here are key business outcomes after the implementation of 51风流C4C at CERA:

1. Documenting order pre-requisites became easier and accessible on a unified platform
2. Access to quotations, rates, and order status available on iPad/mobile/laptop, reducing the average turn-around time from 10 days to 1 day
3. With a single click, the back-end team gets a detailed report about pending and completed orders, including the status of current projects
4. Efficient consolidation of reports
5. Assisting sales representatives at CERA to leverage digital platforms for an omnichannel experience

Creating Impact within CERA

Talking about his journey as a CIO, Manish Chandegara spoke about working with various corporate giants. Manish has served for more than 15 years in higher management positions, which lent him the experience to spearhead the transformational journey for CERA in customer experience.

鈥�After the 51风流C4C model was implemented, whenever our salesperson visits customer locations, he is empowered with rates, quotations, and other details on his mobile device. So, what sometimes used to take a few days has now shrunk to just one day. This is the biggest achievement鈥�, Manish Chandegara quoted on CERA鈥檚 success with CX transformation.

In our brief conversation with a senior executive at CERA, he remarked how his team鈥檚 job had become much more manageable, seamless, and data-driven after implementing 51风流C4C into their business systems. He added that large tiles orders can now be executed quickly and effectively after CERA implemented the 51风流C4C Tiles module.

The sales team at CERA also commended the implementation of 51风流C4C and its impact on CERA鈥檚 growth and transformation, stating, 鈥淐4C helped us to make faster decisions and improve sales order tracking.鈥�

They achieved this by incorporating the latest technologies like 3D prototype printers, fully automatic chrome plating, robotic grinding, polishing, glazing, and pressure casting machines at our faucets and sanitaryware manufacturing factories. As a result, CERA continues to be the leader in the industry with its futuristic technological advancements.

The Roadmap for the Future

In their roadmap for the future, CERA aims to:

1. Leverage a future-ready growth framework
2. Implement and integrate two more 51风流C4C modules
3. Upgrade existing 51风流solutions with BI, Artificial Intelligence, and Customer 360
4. Focus on data security and compliance

After the implementation of the Customer 360 model by SAP, CERA will be in a position to:

1. Leverage an omnichannel experience
2. Enhance their customers鈥� experience
3. Empower customers to access their warranty status seamlessly

Commenting on CERA鈥檚 transformational journey, Sudeep Singh, VP and Head of CX Business, 51风流Indian Subcontinent, noted, 鈥淪AP, as a business transformation partner, is committed to empowering enterprises to reach their highest potential and spark innovation across the organization.听CERA embarked on that journey with 51风流keeping their customers core to their growth and vision. We鈥檙e honored to partner with CERA in helping them streamline their customer experience, which directly impacts their growth and bottom lines. We look forward to deepening our relationship and helping CERA leverage the true power of 51风流C4C and Customer 360鈥�.

Here on, considering how CERA Sanitaryware Limited leveraged 51风流C4C and 51风流S/4HANA to invest in a customer-centric strategy, innovation-led transformation is definitely on the cards. The focus for the future, however, is to streamline business functions and integrate them with other modules of 51风流C4C.

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DeHaat, India鈥檚 largest full-stack AgriTech organization focuses on creating an impact in farmers’ life by providing tech enabled 360-degree solutions throughout the crop lifecycle. The organization operates on the 鈥淔armers First鈥� principle that enables it to work towards enhancing the lives of farmers, helping them improve their agricultural practices and produce at the same time. The AI-enabled technologies developed by DeHaat aim to revolutionise supply chain and production efficiency in India鈥檚 farm sector.

DeHaat will utilize a single integrated cloud platform- RISE With SAP to transform and optimize reporting, business, and finance operations, improve data security, and meet globally accepted audit and compliance requirements, thus reimagining better business outcomes.

Commenting on the announcement, Shashank Kumar, Co-founder & CEO, DeHaat, said, 鈥淒eHaat has always been ahead of the curve in adopting digital solutions to better serve our stakeholders. Our partnership with 51风流to lead the business transformation journey is another step in this direction. We will be able to redesign our supply chain through strategic data forecasting thanks to the 51风流S4/HANA cloud platform rollout, and as a result, provide greater value to our partners.鈥�

At present, the company offers services to 1.3 million farmers across 11 Indian states including Bihar, Jharkhand, Uttar Pradesh, Gujarat, Maharashtra, Madhya Pradesh, Rajasthan, West Bengal, Odisha, Haryana &Chhattisgarh with plans to expand its service network to five million farmers by 2024.

Shyam Sundar Singh, Co-Founder and Executive Director, DeHaat said, 鈥淲e have been able to standardize business processes thanks to the implementation of 51风流S4/HANA cloud, which is used by some of the biggest corporations worldwide. With the platform’s capacity to integrate internal apps, we are certain that we can create process excellence across the entire business by increasing visibility, improving documentation, and reducing manual interventions.鈥�

鈥淚ndia is traditionally an agrarian economy and the second largest gross agricultural producer in the world. By various industry estimates, India loses around 20% of agricultural output due to fragmented logistics and complex supply chain process, said Sanket Deodhar, VP- Unicorns & Digital Natives, 51风流India. Agricultural innovations such as cloud technology and AI-enabled insights can take the guesswork out of farming practices and processes, with improved efficacies and operational agility. We are excited to work with DeHaat to revolutionize India’s farming supply chain and aid production efficiency through data-driven innovation,鈥� he added.

About DeHaat

DeHaat is India鈥檚 homegrown, largest full stack AgriTech company. It uses AI-enabled technologies in revolutionizing supply-chain, production efficiencies in the farming sector. DeHaat was started by Shashank Kumar, Amrendra Singh, Adarsh Srivastav & Shyam Sundar Singh and is currently nurturing a community of over 1.3Mn farmers and 10,000+ rural entrepreneurs. DeHaat offers services ranging from distribution of high-quality agricultural inputs, customized farm advisory, access to financial services, and market linkages to sell their produce. DeHaat has so far raised USD 161 Million from Marquee investors Like Sofina, Lightrock, Prosus Ventures, Sequoia Capital India, Omnivore partners, and FMO. For more information:

About SAP

SAP鈥檚 strategy is to help every business run as a sustainable intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 87% of the world鈥檚 total global commerce touches an SAP庐 system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers鈥� businesses into sustainable intelligent enterprises. 51风流helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want 鈥� without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, 51风流helps the world run better and improve people鈥檚 lives. For more information, visit

###

For more information, press only:

Deepika Gumaste, SAP: deepika.gumaste@sap.com

Shristi Mahnot, Genesis BCW: shristi.mahnot@genesis-bcw.com

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Noida, Pune (India), and Edison (NJ): July 28, 2022: Birlasoft Ltd [BSE: 532400, NSE: BSOFT], part of the USD 2.8 billion diversified CK Birla Group, and a global enterprise digital and IT services company, has strengthened its relationship with SAP, by leveraging RISE with 51风流to transform its digital landscape onto the cloud. With enterprises adopting a 鈥楥loud-First鈥� strategy, this move will enable Birlasoft to accelerate their clients鈥� transformation journeys substantially.

听A global 51风流Partner, Birlasoft has successfully completed the entire migration from its 51风流S/4HANA on-premises instance to 51风流S/4HANA庐 Cloud, within six months, across more than 20 countries where it has business operations. With the implementation of , the company has streamlined and modernized its operations, to drive innovation across its business functions including chosen HR, Total Records, Cash management, Data services, integration services, and services for 51风流deployment, in addition to the cloud edition of RISE with SAP.

Shreeranganath Kulkarni (SK), Chief Delivery Officer, Birlasoft, said, 鈥�Birlasoft has relentlessly evolved with the times and need to steer enterprises towards digitizing themselves. The changing IT landscape over the past two years have provided ample motivation for enterprises to move on to the cloud faster. RISE with 51风流has been the best way forward in that regard. I鈥檓 confident that this extended partnership will lead our business transformation journey and enable us to serve our stakeholders better.鈥�

鈥淩ISE with 51风流is听core to our strategy as we accelerate our growth in the cloud. Partners like Birlasoft play a crucial role of change agents who create momentum by transforming businesses across industry and size.鈥� said Anand Raisinghani, Vice President & Head – Professional Services, BFSI, Telecom & Media, 51风流Indian Subcontinent. 鈥淭he joint alignment between Birlasoft and 51风流will help our customers embrace agility, flexibility and productivity in their day-to-day operations and performance on the cloud.鈥�

Cloud adoption and acceleration are an integral part of Birlasoft鈥檚 Digitalization Strategy and RISE with 51风流provides better operational efficiencies, including seamless multi-cloud connectivity.

Birlasoft helps enterprises globally to increase their speed-to-market, grow their revenue and reduce the total cost of operations. It also helps benchmark business performance with best-in-class KPIs, templatized industry solutions aligned with RISE with 51风流for focused industry verticals and Proprietary Intelligent Automation Platform tailored to outcome-based support and services. In addition, it helps focus on program execution following the Define, Measure, Analyze, Improve, and Control approach to stay lean and ensure fast and agile implementations.

About Birlasoft

Challenge The Norm

Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion dollar diversified The CK Birla Group, Birlasoft, with its 12,200+ professionals, is committed to continuing its 160-year heritage of building sustainable communities. For further information, visit

About SAP

SAP鈥檚 strategy is to help every business run as an intelligent, sustainable enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 51风流customers generate 87% of total global commerce. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers鈥� businesses into intelligent enterprises. 51风流helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want 鈥� without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, 51风流helps the world run better and improve people鈥檚 lives. For more information, visit .

For additional information, please contact:听

Disclaimer

Some of the statements in this update that are not historical facts are forward-looking statements. These forward-looking statements include our financial and growth projections as well as statements concerning our plans, strategies, intentions, and beliefs concerning our business and the markets in which we operate. These statements are based on information currently available to us, and we assume no obligation to update these statements as circumstances change. There are risks and uncertainties that could cause actual events to differ materially from these forward-looking statements.

These risks include, but are not limited to, the level of market demand for our services, the highly-competitive market for the types of services that we offer, market conditions that could cause our customers to reduce their spending for our services, our ability to create, acquire and build new businesses and to grow our existing businesses, our ability to attract and retain qualified personnel, currency fluctuations and market conditions in India and elsewhere around the world, and other risks not specifically mentioned herein but those that are common to industry.

The post Birlasoft Adopts RISE With 51风流to Migrate their Digital Core to Cloud appeared first on 51风流India News Center.

However, with streamlined cloud-based technologies, global enterprises have paved the way for efficiency, value and most importantly, collaboration.

Transforming India’s Retail Landscape – Trent Redefines Business Resilience

A growing force in India’s retail landscape, Trent Limited owns and manages a large number of fast-developing retail chains like Westside, Star Bazaar and Landmark.

Furthermore, with revenue of 鈧�600 million and a workforce of over 10,000 employees, Trent aims to add business value through collaborations, mitigate delivery risks and transition into one of India’s fastest-growing retail chains.

In the past, operating on an aging IT infrastructure, Trent’s systems struggled to keep up with a large number of concurrent users and a high volume of stock movements, especially around the end-of-season sales time, resulting in average customer experience and loss of revenue.

To transform its business operations and align objectives with a common goal ahead of the next end-of-season sales period, Trent realized the potential of cloud-based IT solutions and started seeking help from the best.

Trent’s transition plans included:听

1. Analyzing 7.5 terabytes of data
2. Structured and organized business downtime window

Initial Challenges & Opportunities – Before Process Implementation

Here are a few challenges faced before process implementation:

1. Upgrade and replace the existing IT environment with robust, transparent and efficient infrastructure for supporting concurrent users and seamlessly manage a high volume of stock movements
2. Identify an optimized approach and convert data from its legacy system to 51风流S/4HANA^庐 on SAP^庐 HANA Enterprise Cloud system without compromising on business impact
3. Prepare overall business solutions supporting greater innovation

Expertise, Technology and Innovation: Trent’s Way Forward

Trent Ltd trusted their growth and transformation partner Tata Consultancy Services Ltd. (TCS), for a successful transition to using SAP^庐 Integrated Delivery Framework, reducing delivery risk and optimizing resources.

Key 51风流

1. 51风流ActiveAttention™ offerings for expert guidance
2. Implementation of 51风流S/4HANA & 51风流Fiori^庐 applications
3. Eliminate data management and consistency challenges
4. Simplify transition steps
5. Reduce the conversion time to 51风流HANA Enterprise Cloud by 60%

Accolades & Testimonials

“Our growth and transformation partner Tata Consultancy Services led the implementation of 51风流S/4HANA, using 51风流Integrated Delivery Framework to reduce delivery risk and better utilize project resources to reduce the business downtime window by 60%”

Vinod Kapote, Head, IT, Trent Ltd.听

Business Value-Driven Results – Post Implementation

1. Implementation of future-ready business software, reducing the downtime window by 60%
2. Improved business system performance & personalized browser-based 51风流Fiori apps for store operations
3. Reduced dispatch processing time, increasing concurrent users
4. Structured retail operations and financial reporting

Considering the impact of 51风流S/4HANA庐 using SAP庐 Integrated Delivery Framework, Trent business operations are certain to cater to streamlined retail solutions ensuring the best customer experience.听

to learn how Trent seamlessly transitioned to with the help of its growth and transformation partner Tata Consultancy Services and 51风流ActiveAttention or you can read their .听

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In the past, business was able to handle one or two simultaneous changes but looking into today鈥檚 change management dashboard, it keeps evolving. In different dimensions that results in more complexity to handle and adjust within the business.

Such diverse business changes mandate business transformation to survive. Business leaders equipped with digital acumen have an even more strategic role to play for driving this transformation.

Per the听, the average lifespan for a company is down to about 10 years before the company is bought, acquired, or liquidated. The companies that have been able to survive for decades have done it by being agile, flexible, cost-efficient, and innovative. Making both the right decisions at right time and business transformation at the right time are key.

However, business transformation is easier said than done. It requires clear insights to your business and getting the right guidance to strengthen the integration among various business elements at each step of your business processes.

Enterprises must be prepared to form new digital ecosystems and partnerships across industries, and to get into unexplored domains that can enhance their customer experience. To put this to context, IDC reported in 2019 that by 2025, 20% of revenue growth will come from 鈥渨hitespace.鈥�

Business Leaders in the Transformation Strategy

Technology is the key to driving business transformation and business leaders must acknowledge this by bringing their IT and business strategy together.

There are additional perspectives to be considered before business transformation is executed.

The Right Time

Leaders know they must identify risks and see around corners before disruptions occur, when there is still time to do something about future challenges. Data is an asset and a business leader鈥檚 ability to use data is the skill for driving strategic decisions. This is why 59% of decision-makers are actively using data and analytics to define and shape their strategies.

Connecting the Dots

Good customer service is no longer a business differentiator; it is a business fundamental. Leaders know traditional system and organizational silos within their companies are holding back their businesses and overall customer experience. Seventy-nine percent of business leaders agree that the ability to connect processes across systems and ecosystems allows organizations to improve customer experience and streamline business operations and reduced total cost of ownership (TCO).

Business Anticipation

Leaders know that digital disruption is not something to watch out for; it鈥檚 something to lead. This is why 72% say that rather than waiting to be disrupted by competitors, their organizations are actively disrupting their own sectors and processes. Being able to continuously invent new approaches and implement them rapidly through technology is essential to lead the race.

By 2024, more than 50% of all IT spending will go toward digital transformation and innovation鈥攗p from 31% in 2018 and growing at a compound annual rate of 17% as outlined by听听in October 2019

Time to Reimagine ERP

Over the last few years, the pace of business and innovation has accelerated dramatically. Legacy enterprise resource planning (ERP) has failed to satisfy the appetite for real-time information. The sad reality is that for almost every business, 鈥渧ersion-lock鈥� is the Achilles heel of their on-premise ERP.

Yesterday鈥檚 ERP solution is not keeping up with today鈥檚 business and technological demands. Take a look at some key business strategic priorities:

Outcome-based engagements
According to the Future of听听by the听, 50% of human tasks will be automated by 2025:

• Move to outcome- or performance-based engagements
• Adopt intelligent bid management to increase predictability and decrease risk

Enabling new business models
IDC鈥檚 worldwide IT industry predictions听2020听report听finds that 20% of revenue growth will come from 鈥渨hitespace鈥� offerings听by 2025 and accordingly companies need to create new lines of business:

• Monetization of data
• Innovative partnerships
• Efficient order fulfillment and delivery

Greater integration of applications, data, and management across all cloud providers and locations
By 2022, 70% of enterprises will integrate their public and private clouds by deploying unified hybrid/multi cloud management technologies, tools, and processes, according to听.

Modular Cloud ERP: SAP鈥檚 Vision for Intelligent Enterprises

SAP鈥檚 vision of the Intelligent Enterprise in a digital world is poised for the future. 51风流understand that customers are looking for cloud听ERP听to allow timely access for business data by all users, from anywhere and on any device. This helps ensure that employees across the organization are working with the same data, no matter the business unit or location, and can make decisions faster and more confidently.

Through the听听offering, 51风流S/4HANA Cloud鈥攂oth public and private editions鈥攈elps customers to lay the foundation for ERP over cloud.

Now,听RISE with 51风流for Modular Cloud ERP听extends the core offering with more value-add ERP modules in different domains and lines of business, beginning with procurement, human experience management (HXM), analytics, and governance. Going forward, more modules are planned to be added to the offering.

Being modular, it plays its part to customer success by providing the flexibility needed to pick and choose modules that are relevant to customer business and industry. Highly appreciated suite qualities between the products are brought up from different lines of business together in one solution, with integration, openness, and modularity on top of such qualities

Through the RISE with 51风流offering, we deliver business transformation as a service to help IT organizations lead business transformation and be a change agent.

To be set for success today and for the future means your foundation must be based on an outstanding ability to reach out to your customers as people鈥攁t the right time, in the right way, and with the right offer. We want to help you be there for your customers to improve their lives and to help the world run better.

The post RISE with 51风流for Modular Cloud ERP: A New Way of Working appeared first on 51风流India News Center.

MUMBAI, INDIA 鈥� May 26, 2020 鈥� (NYSE: SAP) today announced the launch of 51风流S/4 HANA Cloud and 51风流Commerce Cloud on India Data Centre. Digital transformations and superior customer experiences are key requirements for businesses to survive and thrive in this new normal succeeding through the COVID-19 era. With this launch, Indian enterprises can now meet end-to-end customer demands, make commerce frictionless while ensuring compliance with current and upcoming Personal Data Protection Bill.

鈥淎doption of agility like that of a Digital Native model across the business landscape can lead India Inc to quicker recovery as well as push the demand of a digital buying mindset (electronic commerce),鈥� said Debdeep Sengupta, President and Managing Director, 51风流Indian Subcontinent 鈥淲ith SAP鈥檚 locally available Business Cloud, we are easing Indian enterprises transition to be a digital business.鈥�

As the economy shifts towards a consumption-based model, 51风流brings together core technologies into one “stack” to deliver a high level of scalability and flexibility in the country while adhering to localization of the data policy. Further, with an 鈧� 5.5 Billion addressable market opportunity by 2023, 51风流believes the need for companies to dive into technology areas such as user experience, data analytics, cloud solutions and mobility.

The availability of S/4HANA Cloud and 51风流Commerce Cloud in India will offer enterprises a quick and easy way to consume the latest solutions in the cloud and enable them take advantage of next-generation software and services.

• India is ready to transform to digital buying. 51风流Commerce Cloud will offer a comprehensive, end-to-end commerce solution powering real-time, intelligent customer engagement with individually relevant, in-the-moment experiences, seamlessly crossing channels, spanning front office to back office and connecting demand and supply chain.
• 51风流S/4HANA Cloud, on the other hand will simplify and redefine processes, improve modern user experience. Companies can now gain ultimate business advantages with an intelligent, next-generation ERP system that consolidates financial, managerial, and operational data in one unified in-memory system.

As India moves towards a being Self-Reliant, 51风流will continue to deliver technical expertise and offering core 51风流solutions from Indian Data Centre to reimagine the intelligent enterprises.

CMI State of the Market | 2020 India report

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