听At 51风流Now, the second flagship customer event in India this year, 51风流unveiled new midmarket AI research revealing 96% of Indian organizations with between 250 and 1,500 employees are prioritising generative artificial intelligence (Gen AI), compared to 91% in the rest of the world.

The survey questioned 12,003 businesses around the world including 800 in India. Commenting on the research, Manish Prasad, President, and Managing Director of 51风流Indian Subcontinent, said, 鈥淚ndia鈥檚 midmarket businesses are the backbone of the nation鈥檚 economy. AI is a game-changer for these companies, offering agility, and actionable insights, and helping them thrive in a digital economy. Working with a technology partner like 51风流is critical because AI is already built into our applications that power the most critical business processes. Only then can Indian businesses of every size make the promise of Business AI a reality.鈥�

Rajeev Singh, Vice President and Head of Midmarket, 51风流Indian Subcontinent, further added, 鈥淎I has the potential to empower organizations with intelligent insights, automation, and tools, allowing them to compete on a global scale. Today, more than 27,000 customers globally are already using 51风流Business AI, recognizing the impact on enhancing operations and enabling real-time decision-making. For example, Indian customers like PGP Glass, Suzlon Energy and many more have already embraced the transformative potential of AI in their businesses.鈥�

Indian midmarket businesses are prioritising AI

• Indian midmarket businesses are prioritizing the implementation of Gen AI at a moderate or strong priority (96%), ahead of the rest of the world (91%).
• Adopting Gen AI (66%) only trails preparing for cybersecurity threats (67%) as Indian midmarket businesses鈥� strongest organisational priority in 2024, and ahead of making business operations more environmentally sustainable (65%).

Organisations in India place a higher priority on AI to transform business than rest of the world:

• Over half of Indian midmarket businesses surveyed place a high priority on AI to transform privacy and security (55%) and improve decision-making (52%), ahead of business from the rest of the world (50% and 49% respectively).
• Indian midmarket businesses are also putting a high priority on AI to improve training and skills development (51%), and customer experience (50%), and to optimise supply chains and logistics (50%).

听Indian businesses are already implementing AI today:

• Indian midmarket businesses are adopting AI faster than the rest of the world, as, 49% of Indian respondents say they are using AI for forecasting and budgeting to a strong degree compared to 40% of the rest of the world. In comparison, 48% of Indian companies use AI to develop marketing and sales content (41% rest of the world).
• Other uses of AI in Indian midmarket businesses include gathering market intelligence (47%), monitoring regulatory compliance (47%), and monitoring cybersecurity threats (46%).

Talent is the biggest risk to use of AI

• The biggest risk Indian midmarket businesses see when it comes to the use of AI is finding, attracting, and retaining talent with AI skills (39%).
• Data is the next biggest risk, with lack of transparency behind AI results (36%), acting upon incorrect information (36%), and insufficient data size and quality for AI models (33%) among the other risks identified.

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Mumbai, February 08, 2023: SAP, the world leader in enterprise application software and cloud solutions, today announced it is supporting Dimexon, one of the leading diamond manufacturers, in its journey to make sustainable luxury accessible to customers globally.

Rajiv P. Mehta, Director, Dimexon Diamonds Limited, said, 鈥淎t Dimexon, we鈥檙e focused on providing our customers with guaranteed natural diamonds, that are fully traceable and ethically crafted. We鈥檙e excited to use RISE With SAP鈥檚 cloud portfolio across critical functions such as manufacturing and supply chains, to increase operational efficiencies as we transform a rough stone into the finest, polished diamond. This aligns with our ambitious roadmap to make sustainable luxury accessible to our growing network of customers worldwide.鈥�

Implemented by PwC India, the initiative will enable Dimexon to migrate its digital landscape on to the 51风流cloud and build an intelligent, sustainable enterprise. As an integral part of its “transparency through digital” strategy to redefine the customer experience, using SAP’s integrated cloud offerings will assist Dimexon in automating and streamlining operations, including understanding customer preferences, sourcing raw materials, tracking inventories, and delivering to stakeholder expectations.

Santanu Saha, Partner, PwC India, said, 鈥淲ith a legacy of over 50 years in the diamond industry, Dimexon was looking for a single, robust, integrated technology platform that would deliver automation, process, simplification, enhanced consumer user experience and real-time insight into the entire value chain. Our deep industry understanding and proven domain expertise with SAP鈥檚 cutting-edge technology will swiftly unlock new opportunities to create sustained outcomes for Dimexon.鈥�

Founded in 1966, Dimexon, a leading player in the mid-stream diamond industry, is regarded as a trusted supplier of the world鈥檚 most beautiful natural diamonds. Over the past 55 years, the company has focused on procuring rough diamonds directly from primary sources, consistently producing high-quality polished diamonds and distributing them to targeted jewellery and watch brands, retailers, and manufacturers globally.

鈥淢oving to the cloud and adopting innovative digital solutions are key to building successful, future-ready businesses. We鈥檙e incredibly proud of our long-standing relationship with a company that has pioneered responsible luxury in the Indian jewellery industry,鈥� said Rajeev Singh, Vice President & Head of Midmarket, 51风流Indian Subcontinent. As Dimexon prepares for business transformation on the cloud, 51风流looks forward to supporting them on their next phase of growth and into the future.鈥�

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