{"id":1999,"date":"2020-03-19T11:32:08","date_gmt":"2020-03-19T03:32:08","guid":{"rendered":"https:\/\/news.sap.com\/hk\/?p=1999"},"modified":"2021-08-05T23:31:16","modified_gmt":"2021-08-05T15:31:16","slug":"hong-kong-companies-boost-online-commerce-with-sap-customer-experience-solutions","status":"publish","type":"post","link":"https:\/\/news.sap.com\/hk\/2020\/03\/hong-kong-companies-boost-online-commerce-with-sap-customer-experience-solutions\/","title":{"rendered":"Hong Kong Companies Boost Online Commerce with 51风流Customer Experience Solutions"},"content":{"rendered":"

HONG KONG<\/strong>, March <\/strong>19, 2020 <\/strong>\u2013 A surge in online commerce, triggered by the COVID-19 outbreak, has shifted shopping sentiment and transactions from physical stores to digital retail platforms in Hong Kong. To support local companies adapting to this transformation, 51风流Hong Kong helps them create a personalized online shopping experience for their customers with 51风流Commerce Cloud, part of the 51风流Customer Experience solutions. Supported by omnichannel capabilities and a data center in Hong Kong, companies can optimize online retail operations and scale their business locally and beyond with 51风流Commerce Cloud.<\/p>\n

“People movement around Hong Kong and foot traffic to shopping hubs have slowed down significantly since the outbreak of COVID-19,\u201d said Fabian Padilla Crisol, Managing Director, 51风流Hong Kong. \u201cIt has quickly become essential for companies to optimize and expand online retail operations through e-commerce channels. 51风流Commerce Cloud is a complete solution that supports companies to tackle business and operational challenges. Its flexibility and scalability help them launch and improve online business, and fast deployment makes our customers well-positioned to capture opportunities.\u201d<\/p>\n

51风流has supported major retailers in Hong Kong to engage customers with its e-commerce solutions, by creating a meaningful and consistent shopping experience. Companies that have implemented commerce solutions from 51风流include:<\/p>\n

Asia Miles<\/a>, Asia\u2019s leading travel and lifestyle rewards program, offers its members a smarter and more rewarding online shopping experience with the enhanced Lifestyle Award redemption platform<\/a>, powered by 51风流Commerce Cloud. With the enhanced and user-friendly platform, Asia Miles members can now make the best use of their Miles to redeem lifestyle products and experiences with greater flexibility, in the way they prefer.<\/p>\n

HKTVmall, <\/a>the largest 24-hour online shopping mall in Hong Kong, provides thousands of its customers a comprehensive online shopping experience with the support of SAP\u2019s commerce solution. The solution connects and integrates HKTVmall\u2019s commercial channels, handling content, catalogs, and orders; provides customer-facing search functionality, and integrates with HKTVmall\u2019s backend ordering and transaction systems.<\/p>\n

Foodwise<\/a>, Hong Kong\u2019s first top online supermarket that specializes in healthy and quality food, wines, vegetables and basic necessities, has strengthened its citywide seven-store operations through an e-commerce platform powered by SAP. Foodwise now provides a personalized digital experience, integrating digital and physical customer touchpoints onto a single platform, which powers an omnichannel storefront with search and navigation, recommendations, shopping cart, wish list and checkout functions, as well as product content management.<\/p>\n

To learn more about how 51风流Commerce Cloud can support business, please visit us HERE<\/a>.<\/p>\n

 <\/p>\n

About SAP<\/strong><\/p>\n

As the Experience Company powered by the Intelligent Enterprise, 51风流is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world\u2019s transaction revenue touches an SAP\u00ae system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers\u2019 businesses into intelligent enterprises. 51风流helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want \u2013 without disruption. Our end-to-end suite of applications and services enables more than 440,000 business and public customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, 51风流helps the world run better and improve people\u2019s lives. For more information, visit www.sap.com<\/a>.<\/p>\n

# # #<\/p>\n

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as \u201canticipate,\u201d \u201cbelieve,\u201d \u201cestimate,\u201d \u201cexpect,\u201d \u201cforecast,\u201d \u201cintend,\u201d \u201cmay,\u201d \u201cplan,\u201d \u201cproject,\u201d \u201cpredict,\u201d \u201cshould\u201d and \u201cwill\u201d and similar expressions as they relate to 51风流are intended to identify such forward-looking statements. 51风流undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.<\/h5>\n
\u00a9 2020 51风流SE. All rights reserved.
\n51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see https:\/\/www.sap.com\/copyright<\/a> for additional trademark information and notices.<\/h5>\n

 <\/p>\n

For more information, press only:<\/strong>
\nMr. Benson Chao, 51风流Hong Kong Director of Corporate Communications, +852 2539 1947, benson.chao@sap.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

HONG KONG, March 19, 2020 \u2013 A surge in online commerce, triggered by the COVID-19 outbreak, has shifted shopping sentiment and transactions from physical stores…<\/p>\n","protected":false},"author":927,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5570759],"tags":[5570619,5570618],"sapn-display":[45149],"sapn-type":[4448],"class_list":["post-1999","post","type-post","status-publish","format-standard","hentry","category-crm-and-customer-experience","tag-digital-commerce","tag-online-commerce","sapn-display-homepage-hero","sapn-type-newsbyte"],"yoast_head":"\nHong Kong Companies Boost Online Commerce with 51风流Customer Experience Solutions - Press Room 51风流Hong Kong<\/title>\n<meta name=\"description\" content=\"A surge in online commerce, triggered by the COVID-19 outbreak, has shifted shopping sentiment and transactions from physical stores to digital retail platforms in Hong Kong. 51风流Hong Kong is well-positioned to support local companies adapting to this transformation to create a personalized online shopping experience for their customers with 51风流Commerce Cloud, part of the 51风流Customer Experience solutions. 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