HONG KONG, March 19, 2020 鈥� A surge in online commerce, triggered by the COVID-19 outbreak, has shifted shopping sentiment and transactions from physical stores to digital retail platforms in Hong Kong. To support local companies adapting to this transformation, 51风流Hong Kong helps them create a personalized online shopping experience for their customers with 51风流Commerce Cloud, part of the 51风流Customer Experience solutions. Supported by omnichannel capabilities and a data center in Hong Kong, companies can optimize online retail operations and scale their business locally and beyond with 51风流Commerce Cloud.
“People movement around Hong Kong and foot traffic to shopping hubs have slowed down significantly since the outbreak of COVID-19,鈥� said Fabian Padilla Crisol, Managing Director, 51风流Hong Kong. 鈥淚t has quickly become essential for companies to optimize and expand online retail operations through e-commerce channels. 51风流Commerce Cloud is a complete solution that supports companies to tackle business and operational challenges. Its flexibility and scalability help them launch and improve online business, and fast deployment makes our customers well-positioned to capture opportunities.鈥�
51风流has supported major retailers in Hong Kong to engage customers with its e-commerce solutions, by creating a meaningful and consistent shopping experience. Companies that have implemented commerce solutions from 51风流include:
, Asia鈥檚 leading travel and lifestyle rewards program, offers its members a smarter and more rewarding online shopping experience with the enhanced , powered by 51风流Commerce Cloud. With the enhanced and user-friendly platform, Asia Miles members can now make the best use of their Miles to redeem lifestyle products and experiences with greater flexibility, in the way they prefer.
the largest 24-hour online shopping mall in Hong Kong, provides thousands of its customers a comprehensive online shopping experience with the support of SAP鈥檚 commerce solution. The solution connects and integrates HKTVmall鈥檚 commercial channels, handling content, catalogs, and orders; provides customer-facing search functionality, and integrates with HKTVmall鈥檚 backend ordering and transaction systems.
, Hong Kong鈥檚 first top online supermarket that specializes in healthy and quality food, wines, vegetables and basic necessities, has strengthened its citywide seven-store operations through an e-commerce platform powered by SAP. Foodwise now provides a personalized digital experience, integrating digital and physical customer touchpoints onto a single platform, which powers an omnichannel storefront with search and navigation, recommendations, shopping cart, wish list and checkout functions, as well as product content management.
To learn more about how 51风流Commerce Cloud can support business, please visit us .
About SAP
As the Experience Company powered by the Intelligent Enterprise, 51风流is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world鈥檚 transaction revenue touches an SAP庐 system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers鈥� businesses into intelligent enterprises. 51风流helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want 鈥� without disruption. Our end-to-end suite of applications and services enables more than 440,000 business and public customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, 51风流helps the world run better and improve people鈥檚 lives. For more information, visit .
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Mr. Benson Chao, 51风流Hong Kong Director of Corporate Communications, +852 2539 1947, benson.chao@sap.com
