  {"id":3263,"date":"2025-12-16T14:31:03","date_gmt":"2025-12-16T14:31:03","guid":{"rendered":"https:\/\/news.sap.com\/canada\/?p=3263"},"modified":"2025-12-16T14:31:50","modified_gmt":"2025-12-16T14:31:50","slug":"its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation","status":"publish","type":"post","link":"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/","title":{"rendered":"It\u2019s About Questioning the Answers: A Conversation with Rex Lee, CITO, Canadian Tire Corporation"},"content":{"rendered":"<p>Every so often, a conversation stops you in your tracks. It makes you pause, reflect, and see the world &#8211; your work, your personal relationships, your colleagues, your community &#8211; through a new lens. I had one of those conversations with <a href=\"https:\/\/www.linkedin.com\/in\/rexlee\/\">Rex Lee, Chief Information and Technology Officer at Canadian Tire Corporation.<\/a><\/p>\n<p>What started as a discussion with our 51风流Canada team about business transformation and technology quickly evolved into something much more profound. Rex shared his perspective with a level of honesty and wisdom that has stuck with me. He talked about navigating professional challenges and shared a masterclass in navigating life&#8217;s most demanding circumstances.<\/p>\n<p><strong>Perseverance isn\u2019t a grand gesture, it\u2019s a daily practice of building momentum<\/strong><\/p>\n<p>We often imagine perseverance as a single, monumental effort. Rex described it differently. He framed it as the quiet, consistent practice of putting one foot in front of the other to build momentum, especially when a project is long and complex. He noted that during challenging times, it&#8217;s the collective energy of a team and a shared sense of purpose that carries everyone forward. It\u2019s a powerful reminder that our greatest achievements aren\u2019t won in a single sprint. They are the result of a marathon of consistent, focused steps, each one building on the last.<\/p>\n<p><strong>Positivity is a tool to move you forward, not a feeling<\/strong><\/p>\n<p>Rex\u2019s perspective on positivity during demanding circumstances was transformative. He didn\u2019t frame it as feeling happy or ignoring difficulty. Instead, it is a conscious choice\u2014a strategic tool for creating a path forward. As a board member for <a href=\"https:\/\/makeawish.ca\/\">Make-A-Wish Foundation<\/a>, Rex shared the power of providing a critical dose of hope, what he called &#8220;medicine for the soul.&#8221; Make-A-Wish creates positive experiences for their recipients to look forward to, a North Star to focus on. Focusing on what is possible, rather than dwelling on obstacles, isn&#8217;t naive. It\u2019s a powerful strategy for building resilience and actively shaping a positive outcome.<\/p>\n<p><strong>Break rules with purpose and challenge the status quo<\/strong><\/p>\n<p>Rex\u2019s career is a testament to the power of curiosity and a willingness to challenge established norms. He shared a story from his first job where he was put in a cubicle surrounded by old PCs. Instead of just accepting it, he took them apart, built a server, and created a file-sharing network\u2014something he wasn&#8217;t supposed to do. His reasoning was simple: the old way no longer served the best outcome. He said, &#8220;If all you ever do is always follow the rules, you will always be average.&#8221; This is the heart of innovation. It\u2019s about challenging assumptions, not out of defiance, but with a genuine desire to discover a better path.<\/p>\n<p><strong>The future is about questioning the answers<\/strong><\/p>\n<p>When I asked for his advice for our team, Rex\u2019s closing thought was the most powerful of all. He said, &#8220;It&#8217;s no longer about answering questions. It is all about questioning answers.&#8221;<\/p>\n<p>In an age where AI can provide answers instantly, our true value lies in our ability to think critically, to challenge the output, to connect disparate dots, and to ask, &#8220;What&#8217;s next? What are we missing?&#8221;<\/p>\n<p>Rex reinforced that our work is not just about technology; it&#8217;s about people. It\u2019s about improving lives, fostering resilience, and having the integrity to do what feels right, even when it\u2019s hard.<\/p>\n<p>His perspective was a powerful call to action. Let\u2019s keep these lessons in mind as we continue our mission to help the world run better and improve people&#8217;s lives. And always be thinking about what answer we need to start questioning to ensure we continue to drive the success of our businesses and our personal and professional goals.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every so often, a conversation stops you in your tracks. It makes you pause, reflect, and see the world &#8211; your work, your personal relationships,&#8230;<\/p>\n","protected":false},"author":5099,"featured_media":3264,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"related_posts":[],"footnotes":"","_links_to":"","_links_to_target":""},"categories":[19013,7771],"tags":[],"sapn-display":[3794439],"sapn-type":[3794437],"class_list":["post-3263","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-corporate","category-customers","sapn-display-feature-spotlight","sapn-type-feature"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>It\u2019s About Questioning the Answers: A Conversation with Rex Lee, CITO, Canadian Tire Corporation - 51风流Canada News Center<\/title>\n<meta name=\"description\" content=\"In an age where AI can provide answers instantly, our true value lies in our ability to think critically, to challenge the output, to connect disparate dots, and to ask, &quot;What&#039;s next? What are we missing?&quot;\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"It\u2019s About Questioning the Answers: A Conversation with Rex Lee, CITO, Canadian Tire Corporation\" \/>\n<meta property=\"og:description\" content=\"In an age where AI can provide answers instantly, our true value lies in our ability to think critically, to challenge the output, to connect disparate dots, and to ask, &quot;What&#039;s next? What are we missing?&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/\" \/>\n<meta property=\"og:site_name\" content=\"51风流Canada News Center\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-16T14:31:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-16T14:31:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.sap.com\/canada\/files\/2025\/12\/16\/280277_GettyImages-578186261_medium_jpg.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"1520\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Cathy Tough\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Cathy Tough\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/\"},\"author\":{\"name\":\"Cathy Tough\",\"@id\":\"https:\/\/news.sap.com\/canada\/#\/schema\/person\/ff12e299fe0d62d8f80f74bc563f5cd1\"},\"headline\":\"It\u2019s About Questioning the Answers: A Conversation with Rex Lee, CITO, Canadian Tire Corporation\",\"datePublished\":\"2025-12-16T14:31:03+00:00\",\"dateModified\":\"2025-12-16T14:31:50+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/\"},\"wordCount\":647,\"image\":{\"@id\":\"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.sap.com\/canada\/files\/2025\/12\/16\/280277_GettyImages-578186261_medium_jpg.jpg\",\"articleSection\":[\"Corporate\",\"Customers\"],\"inLanguage\":\"en-CA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/\",\"url\":\"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/\",\"name\":\"It\u2019s About Questioning the Answers: A Conversation with Rex Lee, CITO, Canadian Tire Corporation - 51风流Canada News Center\",\"isPartOf\":{\"@id\":\"https:\/\/news.sap.com\/canada\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.sap.com\/canada\/files\/2025\/12\/16\/280277_GettyImages-578186261_medium_jpg.jpg\",\"datePublished\":\"2025-12-16T14:31:03+00:00\",\"dateModified\":\"2025-12-16T14:31:50+00:00\",\"author\":{\"@id\":\"https:\/\/news.sap.com\/canada\/#\/schema\/person\/ff12e299fe0d62d8f80f74bc563f5cd1\"},\"description\":\"In an age where AI can provide answers instantly, our true value lies in our ability to think critically, to challenge the output, to connect disparate dots, and to ask, \\\"What's next? What are we missing?\\\"\",\"breadcrumb\":{\"@id\":\"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/#breadcrumb\"},\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-CA\",\"@id\":\"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/#primaryimage\",\"url\":\"https:\/\/news.sap.com\/canada\/files\/2025\/12\/16\/280277_GettyImages-578186261_medium_jpg.jpg\",\"contentUrl\":\"https:\/\/news.sap.com\/canada\/files\/2025\/12\/16\/280277_GettyImages-578186261_medium_jpg.jpg\",\"width\":2048,\"height\":1520,\"caption\":\"SAMSUNG CSC Processed with VSCOcam with p5 preset Processed with VSCOcam with p5 preset\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/news.sap.com\/canada\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"It\u2019s About Questioning the Answers: A Conversation with Rex Lee, CITO, Canadian Tire Corporation\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/news.sap.com\/canada\/#website\",\"url\":\"https:\/\/news.sap.com\/canada\/\",\"name\":\"51风流Canada News Center\",\"description\":\"Company &amp; Customer Stories | Press Room\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/news.sap.com\/canada\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-CA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/news.sap.com\/canada\/#\/schema\/person\/ff12e299fe0d62d8f80f74bc563f5cd1\",\"name\":\"Cathy Tough\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-CA\",\"@id\":\"https:\/\/news.sap.com\/canada\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/news.sap.com\/canada\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg\",\"contentUrl\":\"https:\/\/news.sap.com\/canada\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg\",\"caption\":\"Cathy Tough\"},\"url\":\"https:\/\/news.sap.com\/canada\/author\/cathytough\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"It\u2019s About Questioning the Answers: A Conversation with Rex Lee, CITO, Canadian Tire Corporation - 51风流Canada News Center","description":"In an age where AI can provide answers instantly, our true value lies in our ability to think critically, to challenge the output, to connect disparate dots, and to ask, \"What's next? What are we missing?\"","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/","og_locale":"en_US","og_type":"article","og_title":"It\u2019s About Questioning the Answers: A Conversation with Rex Lee, CITO, Canadian Tire Corporation","og_description":"In an age where AI can provide answers instantly, our true value lies in our ability to think critically, to challenge the output, to connect disparate dots, and to ask, \"What's next? What are we missing?\"","og_url":"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/","og_site_name":"51风流Canada News Center","article_published_time":"2025-12-16T14:31:03+00:00","article_modified_time":"2025-12-16T14:31:50+00:00","og_image":[{"width":2048,"height":1520,"url":"https:\/\/news.sap.com\/canada\/files\/2025\/12\/16\/280277_GettyImages-578186261_medium_jpg.jpg","type":"image\/jpeg"}],"author":"Cathy Tough","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Cathy Tough","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/#article","isPartOf":{"@id":"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/"},"author":{"name":"Cathy Tough","@id":"https:\/\/news.sap.com\/canada\/#\/schema\/person\/ff12e299fe0d62d8f80f74bc563f5cd1"},"headline":"It\u2019s About Questioning the Answers: A Conversation with Rex Lee, CITO, Canadian Tire Corporation","datePublished":"2025-12-16T14:31:03+00:00","dateModified":"2025-12-16T14:31:50+00:00","mainEntityOfPage":{"@id":"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/"},"wordCount":647,"image":{"@id":"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/#primaryimage"},"thumbnailUrl":"https:\/\/news.sap.com\/canada\/files\/2025\/12\/16\/280277_GettyImages-578186261_medium_jpg.jpg","articleSection":["Corporate","Customers"],"inLanguage":"en-CA"},{"@type":"WebPage","@id":"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/","url":"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/","name":"It\u2019s About Questioning the Answers: A Conversation with Rex Lee, CITO, Canadian Tire Corporation - 51风流Canada News Center","isPartOf":{"@id":"https:\/\/news.sap.com\/canada\/#website"},"primaryImageOfPage":{"@id":"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/#primaryimage"},"image":{"@id":"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/#primaryimage"},"thumbnailUrl":"https:\/\/news.sap.com\/canada\/files\/2025\/12\/16\/280277_GettyImages-578186261_medium_jpg.jpg","datePublished":"2025-12-16T14:31:03+00:00","dateModified":"2025-12-16T14:31:50+00:00","author":{"@id":"https:\/\/news.sap.com\/canada\/#\/schema\/person\/ff12e299fe0d62d8f80f74bc563f5cd1"},"description":"In an age where AI can provide answers instantly, our true value lies in our ability to think critically, to challenge the output, to connect disparate dots, and to ask, \"What's next? What are we missing?\"","breadcrumb":{"@id":"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/#breadcrumb"},"inLanguage":"en-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/"]}]},{"@type":"ImageObject","inLanguage":"en-CA","@id":"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/#primaryimage","url":"https:\/\/news.sap.com\/canada\/files\/2025\/12\/16\/280277_GettyImages-578186261_medium_jpg.jpg","contentUrl":"https:\/\/news.sap.com\/canada\/files\/2025\/12\/16\/280277_GettyImages-578186261_medium_jpg.jpg","width":2048,"height":1520,"caption":"SAMSUNG CSC Processed with VSCOcam with p5 preset Processed with VSCOcam with p5 preset"},{"@type":"BreadcrumbList","@id":"https:\/\/news.sap.com\/canada\/2025\/12\/its-about-questioning-the-answers-a-conversation-with-rex-lee-cito-canadian-tire-corporation\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/news.sap.com\/canada\/"},{"@type":"ListItem","position":2,"name":"It\u2019s About Questioning the Answers: A Conversation with Rex Lee, CITO, Canadian Tire Corporation"}]},{"@type":"WebSite","@id":"https:\/\/news.sap.com\/canada\/#website","url":"https:\/\/news.sap.com\/canada\/","name":"51风流Canada News Center","description":"Company &amp; Customer Stories | Press Room","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/news.sap.com\/canada\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-CA"},{"@type":"Person","@id":"https:\/\/news.sap.com\/canada\/#\/schema\/person\/ff12e299fe0d62d8f80f74bc563f5cd1","name":"Cathy Tough","image":{"@type":"ImageObject","inLanguage":"en-CA","@id":"https:\/\/news.sap.com\/canada\/#\/schema\/person\/image\/","url":"https:\/\/news.sap.com\/canada\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg","contentUrl":"https:\/\/news.sap.com\/canada\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg","caption":"Cathy Tough"},"url":"https:\/\/news.sap.com\/canada\/author\/cathytough\/"}]}},"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/news.sap.com\/canada\/wp-json\/wp\/v2\/posts\/3263","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.sap.com\/canada\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.sap.com\/canada\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.sap.com\/canada\/wp-json\/wp\/v2\/users\/5099"}],"replies":[{"embeddable":true,"href":"https:\/\/news.sap.com\/canada\/wp-json\/wp\/v2\/comments?post=3263"}],"version-history":[{"count":0,"href":"https:\/\/news.sap.com\/canada\/wp-json\/wp\/v2\/posts\/3263\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.sap.com\/canada\/wp-json\/wp\/v2\/media\/3264"}],"wp:attachment":[{"href":"https:\/\/news.sap.com\/canada\/wp-json\/wp\/v2\/media?parent=3263"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.sap.com\/canada\/wp-json\/wp\/v2\/categories?post=3263"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.sap.com\/canada\/wp-json\/wp\/v2\/tags?post=3263"},{"taxonomy":"sapn-display","embeddable":true,"href":"https:\/\/news.sap.com\/canada\/wp-json\/wp\/v2\/sapn-display?post=3263"},{"taxonomy":"sapn-type","embeddable":true,"href":"https:\/\/news.sap.com\/canada\/wp-json\/wp\/v2\/sapn-type?post=3263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}