BSF operations includes five continuing care sites, a shelter for women and children at risk of domestic violence, and international healthcare operations, with a focus on research, innovation and social impact. And the organization continues to grow. With these vast operations, the financial information crucial for strategic decisions was often lagging, and the lack of consistency in processes and data made routine tasks cumbersome and inefficient. With critical operations spread across multiple systems and relying heavily on manual processes and spreadsheets, it was clear that a modernized, integrated solution was essential.

The Journey to 51风流Public Cloud

To address these challenges, BSF embarked on a journey to modernize their foundational systems, identifying HR functions and financial reporting as the most pressing areas for improvement.

From the moment they went live on S/4HANA Cloud Public Edition, BSF began to see transformative results. With the integration and consolidation of data under one umbrella, they experienced a better understanding of their business. The modern ERP system provided them with a single, fully integrated financial system, enabling faster processes, such as month-end closures, and providing essential financial metrics for quick, reactive decision-making.

The elimination of artificial bottlenecks and the improved access to accurate, real-time data have empowered the organization to make more informed decisions and provide better services to those in need.

Looking Ahead

The journey for BSF is far from over. With the successful implementation of S/4HANA Cloud Public Edition, they are poised to make an even greater impact on the lives of their employees and the communities they serve.

about their move to S/4HANA Cloud Public Edition and how it has been a game-changer, not just for their operational efficiency but also for their ability to fulfill their mission effectively. This is a powerful example of how modern technology can transform organizations and empower them to create a brighter future for the communities they serve.

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PLATO is fifty-one per cent Indigenous owned, with a 33 per cent Indigenous workforce from First Nations, Inuit, and M茅tis communities across Canada. The company provides meaningful training and employment in Canada鈥檚 technology sector through delivery of software testing and technology services. Through this 51风流testing service delivery partnership, PLATO is building an internal 51风流Centre of Excellence with 51风流investment into training and mentoring PLATO employees on 51风流technology platforms.

鈥淔or over 25 years, PLATO has been delivering software testing and quality assurance services to clients around the world,鈥� said Keith McIntosh, CEO, PLATO. 鈥淐ollaboratively, with partners like 51风流Canada who contribute to our success, we can provide our growing workforce new learning and testing opportunities, while making a social impact.鈥�

PLATO has injected more than $15 million into Indigenous economies through salaries. Integrating PLATO鈥檚 testing experts into the 51风流partner ecosystem will allow 51风流to provide the right onshore resources and ensure 51风流stays true to our commitments to Indigenous inclusion and education efforts while serving those who are underrepresented in tech.

鈥淏y selecting PLATO as a testing partner in Canada, we are investing in the Indigenous economy and creating a path for Indigenous businesses and people in the technology field to be a driving force of Canada鈥檚 economic growth,鈥� said Kalvin MacDonald, Senior Vice President & General Manager, Cloud Success Services, 51风流Canada. 鈥淎s a technology leader, 51风流Canada is committed to supporting the business and economic development of Indigenous peoples and investing back into our communities.鈥�

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The survey discovered a big rise in enterprises which have fully integrated digital strategies into their core business. Nearly 40 per cent of those surveyed indicated having this integration which is three times more businesses than in 2020. This robust digital shift was critical for Canadian organizations surviving the initial shockwaves of the pandemic, delivering business impacts across efficiency, cost reductions, resiliency, decision support and intelligence, sustainability, and customer and employee experience.

鈥淒igital transformation has been on the radar of Canadian businesses for years, but the last year has shown us that interest and value for it has soared,鈥� said Brian Moore, Chief Operating Officer, 51风流Canada. 鈥淲e are seeing that organizations will need to continue to fully integrate their operations in the coming year to remain competitive. Simply put, a digital transformation strategy is no longer a 鈥榥ice to have鈥� 鈥� it鈥檚 a necessity for organizations to thrive. In 2022, we will see Canadian businesses step away from tactical, reactive enhancements in exchange for developing digital transformation strategies that will enable them to achieve new levels of success.鈥�

Data further showed businesses realize digital transformation is necessary and valuable:

• 75 per cent of Canadian enterprises planned on migrating all or some of their applications and data to the cloud in 2021.
• 84 per cent of respondents highlighted that investment into digital technologies either met or exceeded their expectations this year.
• 84 per cent of leaders in the digital transformation space are using technologies to make incremental and continuous improvements to their core business.

Customer experience was also at the heart of the survey with most organizations surveyed (81 per cent) indicating a positive impact on financial performance because of strong client experience. This is an increase of 20 per cent over last year鈥檚 survey.

Research found a need for integrated collaboration between IT departments and lines of businesses to achieve digital transformation ambitions, with 40 per cent of IT and LOB respondents favouring a fully integrated digital plan into their enterprise strategy. This will help Canadian organizations make progress towards becoming digital leaders.

鈥淎fter completing the sixth-annual 51风流survey, IDC expects the benefits of cloud will continue to outpace the challenges, resulting in Canadian organizations using cloud services extensively across enterprise applications and infrastructure,鈥� said Megha Kumar, Research Director, Software and Cloud Services at IDC.

Read the full report .

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About SAP

SAP鈥檚 strategy is to help every business run as an intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 51风流customers generate 87% of total global commerce. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers鈥� businesses into intelligent enterprises. 51风流helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want 鈥� without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, 51风流helps the world run better and improve people鈥檚 lives. For more information, visit .

About the Study

In June 2021, IDC completed a survey of 150 Canadian organizations covering strategic decision makers (VP and above) across IT and LOB with $50 million+ in revenue and a minimum of 500 employees. The study objective was to examine the progress of digital strategy and innovation readiness, explore pathways to the intelligent enterprise, and develop a deeper understanding of the skills required to execute a digital strategy and dynamics between IT and LOB.

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Some 50 per cent of Canadian respondents said they expect flexible work policies to be a talent differentiator, according to the report 鈥淭he Future of Work Arrives Early: How HR Leaders are Leveraging the Lessons of Disruptions.鈥� However, 57 per cent expect maintaining productivity given new ways of working to be an ongoing challenge. More than 37 per cent of respondents said that establishing a culture that supports remote employees will also be a challenge when the pandemic subsides, and most acknowledge that their workers have had very different experiences depending on if they are salaried, hourly, office or field workers. Nearly 30 per cent of respondents plan to invest in listening tools or employee surveys, which could help organizations keep a pulse on employee sentiment as changes to the workplace continue.

The report found that 74 per cent of respondents in Canada said their company has the technology it needs to navigate the changing work environment, and 37 per cent expect to invest in remote collaboration tools. Still, only 22 per cent of respondents said that their workers can work remotely and have the necessary technology and environment to do so effectively. Some 38 per cent of respondents expect to reduce their office footprint.

When it comes to attracting talent, 17 per cent of respondents in Canada believe competing for talent will be a major challenge. Top factors to attract and retain talent include flexible work policies (62 per cent), finding new ways of delivering/selling/marketing existing products and services (61 per cent), and the financial stability of the organization (59 per cent).

Looking forward, only 27 per cent of respondents in Canada are planning to invest in learning programs for reskilling and upskilling over the next 12 months. This compares to 22 per cent of U.S. respondents and 38 per cent of respondents outside of the U.S., despite employee readiness to learn new skills.

鈥淢odernizing HR is a critical piece to an organization鈥檚 overall digital transformation journey, and it鈥檚 been vastly accelerated due to the global pandemic,鈥� said Kevin Spencer, Canada Country Manager for 51风流SuccessFactors. 鈥淗R leaders have demonstrated incredible amounts of innovation and creativity to ensure their workforce is safe and productive despite unprecedented changes to the workplace. Continuing the focus on agile processes, learning and reskilling, and a culture that embraces every individual is mission critical to drive business results.鈥�

鈥� surveyed HR leaders in 10 countries, including Australia, Brazil, Canada, China, India, Mexico, Spain, the United Kingdom and the United States. The data in this press release represents more than 300 HR leaders in Canada. Download the Canadian report and the .

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