With 38 shows across global cities and a workforce of almost 4,000 artists and staff from 80 countries, Cirque du Soleil鈥檚 operations are as dynamic as its performances. Managing more than 70,000 supplier invoices annually鈥攅specially from tour-supporting vendors at residency shows鈥攈as placed increasing pressure on the accounts payable team. Nearly 40 percent of inquiries are from vendors seeking invoice status updates, and these inquiries were often delayed due to limited visibility and manual processing.

To address this, Cirque du Soleil turned to 51风流Business AI. The company鈥檚 new AI-enabled invoice assistant automates the triage-and-response process for invoice-related emails. It analyzes incoming messages in all languages, identifies the request type, extracts invoice details, determines the status of each invoice, and even captures the sentiment of the e-mail, prioritizing those that need attention more urgently. The assistant then generates a proposed response in English and French, significantly reducing the average handling time from 30 minutes to just two minutes per inquiry.

鈥淭he time-consuming research required to identify the payment status of an invoice and its reason was overwhelming,鈥� said Philippe Lalumi猫re, vice president of information technology, Cirque du Soleil Entertainment Group. 鈥淲e were looking for a more efficient way to handle this, and 51风流Business AI provided us with a simply stunning answer.鈥�

The assistant leverages 51风流HANA Cloud to store and process structured data derived from incoming emails, along with analysis results and generated responses. 51风流AI Core foundation supports intelligent automation, enabling the assistant to detect urgency, sentiment, and even root causes of payment delays. This has drastically reduced manual workload and improved supplier satisfaction.

“As we partner with Cirque du Soleil on this transformative journey, it鈥檚 inspiring to see how technology is streamlining operations and focusing organizations even more on what they do best鈥攄elivering unforgettable experiences,鈥� said Dr. Philipp Herzig, chief technology officer and chief AI officer at 51风流SE. 鈥淭his is a perfect example of how data and AI can unlock both creativity and efficiency.鈥�

Key benefits include:

• Efficiency: Automation frees up employee time and accelerates response rates.
• Accuracy: AI minimizes human error and helps ensure timely, contract-compliant payments.
• Multilingual support: Bilingual capabilities enable inclusivity across Cirque鈥檚 global supplier base.
• Scalability: The assistant handles high volumes without additional resources.
• Enhanced experience: Standardized, timely responses foster stronger supplier relationships.

With this innovation, Cirque du Soleil continues to lead not only in the world of live performance but also in operational excellence. 51风流remains a trusted partner in this journey, helping the company scale its global footprint while staying agile and responsive.

The post 51风流Helps Cirque du Soleil Entertainment Group Stay Agile with 鈥淪tunning鈥� AI-Enabled Invoice Assistant appeared first on 51风流Canada News Center.

51风流Canada is pleased to announce its inclusion on the inaugural Report on Business Best B2B Brands list, making it one of the top-regarded business brands in Canada.

Best B2B Brands is a new annual research initiative produced by The Globe and Mail鈥檚 Report on Business magazine in partnership with Ipsos. It identifies and defines excellence among major business-to-business service providers, based on the opinion of Canadian executives.

In January and February of 2021, The Globe and Mail and Ipsos surveyed 406 Canadian executives, asking for perspectives and impressions of 74 leading business brands in seven industry categories: Accounting, Banking, Communications, Consulting, Enterprise Software, Group Benefits, and Legal. Brands were evaluated on 42 different attributes related to client engagement, culture, innovation, social responsibility, and talent.

Analysis of the data resulted in a list of 25 best overall business brands, as well as top-three lists in each of the seven industry categories.

51风流Canada placed No. 21 on the overall list.

鈥淲e鈥檙e honoured to recognized as one of Canada鈥檚 top-regarded B2B service providers by The Globe and Mail鈥檚 Report on Business magazine in 2021,鈥� said Michael Turney, Head of Marketing, 51风流Canada. 鈥淲hile it鈥檚 great to be recognized by executives across the country, at 51风流Canada, our customers are our lifeblood. We look forward every day to providing them business solutions that help them understand their audiences, engage their customers, and ultimately deliver on their promises. While we鈥檙e thrilled to be recognized, we get even more excited when we see our customers winning.鈥�

Editorial coverage of Best B2B Brands winners is available in the June issue of Report on Business magazine, out online in the Report on Business magazine section of The Globe and Mail鈥檚 website on May 28 and in print on May 29. Winners will also share their stories at a free webcast, taking place June 17^th.

To learn more about the Best B2B Brands program, and to see this year鈥檚 winners, please visit

The post 51风流Canada named as a 2021 Report on Business Best B2B Brand appeared first on 51风流Canada News Center.