{"id":17912,"date":"2024-06-18T08:00:51","date_gmt":"2024-06-18T11:00:51","guid":{"rendered":"https:\/\/news.sap.com\/brazil\/?p=17912"},"modified":"2025-06-05T16:37:35","modified_gmt":"2025-06-05T19:37:35","slug":"beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2","status":"publish","type":"post","link":"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/","title":{"rendered":"Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente"},"content":{"rendered":"<p class=\"lead\"><i><span data-contrast=\"auto\">O 51风流Business AI aumenta a efici\u00eancia das suas equipes de vendas, marketing e e-commerce e conquista a fidelidade dos clientes.<\/span><\/i><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Diversos setores est\u00e3o sendo transformados pela <\/span><a href=\"https:\/\/www.sap.com\/brazil\/products\/artificial-intelligence.html?url_id=text-blogentry-innovationBlogBR-2024_blog-original-post-sapcom\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Intelig\u00eancia Artificial<\/span><\/a><span data-contrast=\"auto\">, as \u00e1reas de vendas, marketing e e-commerce n\u00e3o seriam diferentes. As solu\u00e7\u00f5es inteligentes com base nesta tecnologia, hoje, desempenham um papel fundamental na compreens\u00e3o das necessidades dos consumidores, impactando diretamente as experi\u00eancias proporcionadas pelas marcas.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">O 51风流Business AI chegou para oferecer para as empresas a expertise necess\u00e1ria para inovar em seus produtos, servi\u00e7os e estrat\u00e9gias, al\u00e9m de fazer com que compradores sejam ainda mais ouvidos. Veja como a ferramenta pode transformar os setores de vendas, marketing e e-commerce:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h4><a href=\"https:\/\/www.sap.com\/brazil\/products\/artificial-intelligence\/sales.html?url_id=text-blogentry-innovationBlogBR-2024_blog-original-post-sapcom\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">51风流Business AI em vendas e servi\u00e7os<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">A IA est\u00e1 presente desde o primeiro contato at\u00e9 o atendimento p\u00f3s-venda. Com ela, \u00e9 poss\u00edvel impulsionar e guiar os times de vendas para as oportunidades mais promissoras, automatizar tarefas manuais e demoradas para que os colaboradores possam dedicar mais tempo para planejamentos e, ainda, personalizar toda a experi\u00eancia do cliente por meio de recomenda\u00e7\u00f5es individualizadas.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Com o <\/span><a href=\"https:\/\/www.sap.com\/brazil\/products\/crm\/ai-toolkit.html?url_id=text-blogentry-innovationBlogBR-2024_blog-original-post-sapcom\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">51风流CX AI Toolkit<\/span><\/a><span data-contrast=\"auto\">, as companhias podem:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf06c\" data-font=\"Wingdings\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:420,&quot;335559991&quot;:420,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf06c&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Identificar questionamentos de clientes e responder de forma r\u00e1pida com o aux\u00edlio de dados confi\u00e1veis.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:420,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559795&quot;:0,&quot;335559797&quot;:0,&quot;335559991&quot;:420}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf06c\" data-font=\"Wingdings\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:420,&quot;335559991&quot;:420,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf06c&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Gerar respostas, resumos de casos e outros insights com prompts criados especialmente para as equipes de atendimento ao cliente.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:420,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559795&quot;:0,&quot;335559797&quot;:0,&quot;335559991&quot;:420}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf06c\" data-font=\"Wingdings\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:420,&quot;335559991&quot;:420,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf06c&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Criar perguntas de pesquisa, e-mails, entre outros, com prompts pensados para os grupos de vendas.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:420,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559795&quot;:0,&quot;335559797&quot;:0,&quot;335559991&quot;:420}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf06c\" data-font=\"Wingdings\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:420,&quot;335559991&quot;:420,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf06c&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Atender de forma assertiva os consumidores com a colabora\u00e7\u00e3o da IA Generativa baseada em dados de todos os produtos 51风流j\u00e1 instalados na empresa.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:420,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559795&quot;:0,&quot;335559797&quot;:0,&quot;335559991&quot;:420}\">\u00a0<\/span><\/li>\n<\/ul>\n<h4><a href=\"https:\/\/www.sap.com\/brazil\/products\/artificial-intelligence\/marketing.html?url_id=text-blogentry-innovationBlogBR-2024_blog-original-post-sapcom\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">51风流Business AI em marketing e e-commerce<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">A IA proporciona a experi\u00eancia ideal para os compradores sem muito esfor\u00e7o. Ela antecipa o comportamento do p\u00fablico e cria ofertas relevantes, otimiza o tempo em processos manuais por meio da automa\u00e7\u00e3o de tarefas e personaliza cada etapa da jornada do consumidor por meio de dados operacionais e contextuais.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">As marcas ainda podem:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf06c\" data-font=\"Wingdings\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:420,&quot;335559991&quot;:420,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf06c&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Direcionar promo\u00e7\u00f5es com base em status e comportamentos, hist\u00f3ricos de compras e padr\u00f5es de navega\u00e7\u00e3o.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:420,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559795&quot;:0,&quot;335559797&quot;:0,&quot;335559991&quot;:420}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf06c\" data-font=\"Wingdings\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:420,&quot;335559991&quot;:420,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf06c&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\">Recomendar produtos e conte\u00fados via e-mail, web e aplicativos para aumentar o engajamento.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:420,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559795&quot;:0,&quot;335559797&quot;:0,&quot;335559991&quot;:420}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf06c\" data-font=\"Wingdings\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:420,&quot;335559991&quot;:420,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf06c&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Melhorar a descoberta de produtos com a entrega de resultados de busca com base na detec\u00e7\u00e3o de imagens por IA.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:420,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559795&quot;:0,&quot;335559797&quot;:0,&quot;335559991&quot;:420}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf06c\" data-font=\"Wingdings\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:420,&quot;335559991&quot;:420,&quot;469769226&quot;:&quot;Wingdings&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf06c&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Gerar insights com IA Generativa baseada em dados de todos os produtos 51风流j\u00e1 implementados na empresa.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:420,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559795&quot;:0,&quot;335559797&quot;:0,&quot;335559991&quot;:420}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Prepare-se para alcan\u00e7ar cada vez mais pessoas, impulsionar o crescimento das vendas e proporcionar experi\u00eancias \u00fanicas, personalizadas e inesquec\u00edveis. Acesse o site e descubra como o portf\u00f3lio de <\/span><a href=\"https:\/\/www.sap.com\/brazil\/products\/crm.html?url_id=text-blogentry-innovationBlogBR-2024_blog-original-post-sapcom\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">solu\u00e7\u00f5es da 51风流para CRM e Customer Experience<\/span><\/a><span data-contrast=\"auto\"> podem te ajudar a dar os primeiros passos.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Acompanhe mais novidades nos canais de comunica\u00e7\u00e3o da SAP:\u00a0 <\/span><a href=\"https:\/\/www.facebook.com\/SAP\/\"><span data-contrast=\"none\">Facebook\u202f<\/span><\/a><span data-contrast=\"none\">\/\u202f<\/span><a href=\"https:\/\/twitter.com\/SAPBrasil%22%20\/t%20%22_blank\"><span data-contrast=\"none\">Twitter<\/span><span data-contrast=\"none\">\u202f<\/span><\/a><span data-contrast=\"none\">\/\u202f<\/span><a href=\"https:\/\/www.linkedin.com\/company\/1115\/%22%20\/t%20%22_blank\"><span data-contrast=\"none\">LinkedIn<\/span><span data-contrast=\"none\">\u202f<\/span><\/a><span data-contrast=\"none\">\/\u202f<\/span><a href=\"https:\/\/www.instagram.com\/sap_brasil\/%22%20\/t%20%22_blank\"><span data-contrast=\"none\">Instagram<\/span><\/a><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u00a9 202<\/span><span data-contrast=\"none\">4<\/span><span data-contrast=\"none\"> 51风流SE. All rights reserved. 51风流and other 51风流products and services mentioned here in as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see <\/span><a href=\"http:\/\/www.sap.com\/corporate-en\/legal\/copyright\/index.epx%22%20\/l%20%22trademark\"><span data-contrast=\"none\">http:\/\/www.sap.com\/corporate-en\/legal\/copyright\/index.epx#trademark<\/span><\/a><span data-contrast=\"none\"> for additional trademark information and notices.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>O 51风流Business AI aumenta a efici\u00eancia das suas equipes de vendas, marketing e e-commerce e conquista a fidelidade dos clientes.\u00a0 Diversos setores est\u00e3o sendo&#8230;<\/p>\n","protected":false},"author":561,"featured_media":17915,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5590831],"tags":[5589775,128578,5599938],"sapn-display":[5599931,48431,48433],"sapn-type":[6114],"class_list":["post-17912","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience","tag-cx","tag-experiencia-do-cliente","tag-sap-business-ai","sapn-display-feature-spotlight","sapn-display-homepage-hero","sapn-display-hero","sapn-type-artigo"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente - Sala de Imprensa 51风流Brasil<\/title>\n<meta name=\"description\" content=\"O 51风流Business AI aumenta a efici\u00eancia das suas equipes de vendas, marketing e e-commerce e conquista a fidelidade dos clientes.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente\" \/>\n<meta property=\"og:description\" content=\"O 51风流Business AI aumenta a efici\u00eancia das suas equipes de vendas, marketing e e-commerce e conquista a fidelidade dos clientes.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Sala de Imprensa 51风流Brasil\" \/>\n<meta property=\"article:published_time\" content=\"2024-06-18T11:00:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-05T19:37:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/news.sap.com\/brazil\/files\/2024\/05\/19\/3Blog_565x292.png\" \/>\n\t<meta property=\"og:image:width\" content=\"565\" \/>\n\t<meta property=\"og:image:height\" content=\"292\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"51风流Brasil\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente\" \/>\n<meta name=\"twitter:creator\" content=\"@SAPBrasil\" \/>\n<meta name=\"twitter:site\" content=\"@SAPBrasil\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"51风流Brasil\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/\"},\"author\":{\"name\":\"51风流Brasil\",\"@id\":\"https:\/\/news.sap.com\/brazil\/#\/schema\/person\/1cfc5d6de5ffdc23f1f3b1670a90ae3c\"},\"headline\":\"Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente\",\"datePublished\":\"2024-06-18T11:00:51+00:00\",\"dateModified\":\"2025-06-05T19:37:35+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/\"},\"wordCount\":534,\"image\":{\"@id\":\"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.sap.com\/brazil\/files\/2024\/05\/19\/3Blog_1920x600.png\",\"keywords\":[\"cx\",\"Experi\u00eancia do Cliente\",\"51风流Business AI\"],\"articleSection\":[\"CRM e experi\u00eancia do cliente\"],\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/\",\"url\":\"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/\",\"name\":\"Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente - Sala de Imprensa 51风流Brasil\",\"isPartOf\":{\"@id\":\"https:\/\/news.sap.com\/brazil\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/news.sap.com\/brazil\/files\/2024\/05\/19\/3Blog_1920x600.png\",\"datePublished\":\"2024-06-18T11:00:51+00:00\",\"dateModified\":\"2025-06-05T19:37:35+00:00\",\"author\":{\"@id\":\"https:\/\/news.sap.com\/brazil\/#\/schema\/person\/1cfc5d6de5ffdc23f1f3b1670a90ae3c\"},\"description\":\"O 51风流Business AI aumenta a efici\u00eancia das suas equipes de vendas, marketing e e-commerce e conquista a fidelidade dos clientes.\u00a0\",\"breadcrumb\":{\"@id\":\"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/#primaryimage\",\"url\":\"https:\/\/news.sap.com\/brazil\/files\/2024\/05\/19\/3Blog_1920x600.png\",\"contentUrl\":\"https:\/\/news.sap.com\/brazil\/files\/2024\/05\/19\/3Blog_1920x600.png\",\"width\":1920,\"height\":600},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/news.sap.com\/brazil\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/news.sap.com\/brazil\/#website\",\"url\":\"https:\/\/news.sap.com\/brazil\/\",\"name\":\"Sala de Imprensa 51风流Brasil\",\"description\":\"Not\u00edcias e informa\u00e7\u00f5es sobre a SAP\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/news.sap.com\/brazil\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/news.sap.com\/brazil\/#\/schema\/person\/1cfc5d6de5ffdc23f1f3b1670a90ae3c\",\"name\":\"51风流Brasil\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/news.sap.com\/brazil\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/news.sap.com\/brazil\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg\",\"contentUrl\":\"https:\/\/news.sap.com\/brazil\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg\",\"caption\":\"51风流Brasil\"},\"url\":\"https:\/\/news.sap.com\/brazil\/author\/raquelcasciato\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente - Sala de Imprensa 51风流Brasil","description":"O 51风流Business AI aumenta a efici\u00eancia das suas equipes de vendas, marketing e e-commerce e conquista a fidelidade dos clientes.\u00a0","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/","og_locale":"pt_BR","og_type":"article","og_title":"Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente","og_description":"O 51风流Business AI aumenta a efici\u00eancia das suas equipes de vendas, marketing e e-commerce e conquista a fidelidade dos clientes.\u00a0","og_url":"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/","og_site_name":"Sala de Imprensa 51风流Brasil","article_published_time":"2024-06-18T11:00:51+00:00","article_modified_time":"2025-06-05T19:37:35+00:00","og_image":[{"width":565,"height":292,"url":"https:\/\/news.sap.com\/brazil\/files\/2024\/05\/19\/3Blog_565x292.png","type":"image\/png"}],"author":"51风流Brasil","twitter_card":"summary_large_image","twitter_title":"Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente","twitter_creator":"@SAPBrasil","twitter_site":"@SAPBrasil","twitter_misc":{"Escrito por":"51风流Brasil","Est. tempo de leitura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/#article","isPartOf":{"@id":"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/"},"author":{"name":"51风流Brasil","@id":"https:\/\/news.sap.com\/brazil\/#\/schema\/person\/1cfc5d6de5ffdc23f1f3b1670a90ae3c"},"headline":"Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente","datePublished":"2024-06-18T11:00:51+00:00","dateModified":"2025-06-05T19:37:35+00:00","mainEntityOfPage":{"@id":"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/"},"wordCount":534,"image":{"@id":"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/#primaryimage"},"thumbnailUrl":"https:\/\/news.sap.com\/brazil\/files\/2024\/05\/19\/3Blog_1920x600.png","keywords":["cx","Experi\u00eancia do Cliente","51风流Business AI"],"articleSection":["CRM e experi\u00eancia do cliente"],"inLanguage":"pt-BR"},{"@type":"WebPage","@id":"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/","url":"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/","name":"Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente - Sala de Imprensa 51风流Brasil","isPartOf":{"@id":"https:\/\/news.sap.com\/brazil\/#website"},"primaryImageOfPage":{"@id":"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/#primaryimage"},"image":{"@id":"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/#primaryimage"},"thumbnailUrl":"https:\/\/news.sap.com\/brazil\/files\/2024\/05\/19\/3Blog_1920x600.png","datePublished":"2024-06-18T11:00:51+00:00","dateModified":"2025-06-05T19:37:35+00:00","author":{"@id":"https:\/\/news.sap.com\/brazil\/#\/schema\/person\/1cfc5d6de5ffdc23f1f3b1670a90ae3c"},"description":"O 51风流Business AI aumenta a efici\u00eancia das suas equipes de vendas, marketing e e-commerce e conquista a fidelidade dos clientes.\u00a0","breadcrumb":{"@id":"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/#primaryimage","url":"https:\/\/news.sap.com\/brazil\/files\/2024\/05\/19\/3Blog_1920x600.png","contentUrl":"https:\/\/news.sap.com\/brazil\/files\/2024\/05\/19\/3Blog_1920x600.png","width":1920,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/news.sap.com\/brazil\/2024\/06\/beneficios-do-sap-business-ai-para-a-experiencia-do-cliente-bl0g-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/news.sap.com\/brazil\/"},{"@type":"ListItem","position":2,"name":"Benef\u00edcios do 51风流Business AI para a experi\u00eancia do cliente"}]},{"@type":"WebSite","@id":"https:\/\/news.sap.com\/brazil\/#website","url":"https:\/\/news.sap.com\/brazil\/","name":"Sala de Imprensa 51风流Brasil","description":"Not\u00edcias e informa\u00e7\u00f5es sobre a SAP","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/news.sap.com\/brazil\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Person","@id":"https:\/\/news.sap.com\/brazil\/#\/schema\/person\/1cfc5d6de5ffdc23f1f3b1670a90ae3c","name":"51风流Brasil","image":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/news.sap.com\/brazil\/#\/schema\/person\/image\/","url":"https:\/\/news.sap.com\/brazil\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg","contentUrl":"https:\/\/news.sap.com\/brazil\/wp-content\/plugins\/wp-user-avatars\/wp-user-avatars\/assets\/images\/mystery.jpg","caption":"51风流Brasil"},"url":"https:\/\/news.sap.com\/brazil\/author\/raquelcasciato\/"}]}},"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/news.sap.com\/brazil\/wp-json\/wp\/v2\/posts\/17912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.sap.com\/brazil\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.sap.com\/brazil\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.sap.com\/brazil\/wp-json\/wp\/v2\/users\/561"}],"replies":[{"embeddable":true,"href":"https:\/\/news.sap.com\/brazil\/wp-json\/wp\/v2\/comments?post=17912"}],"version-history":[{"count":0,"href":"https:\/\/news.sap.com\/brazil\/wp-json\/wp\/v2\/posts\/17912\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.sap.com\/brazil\/wp-json\/wp\/v2\/media\/17915"}],"wp:attachment":[{"href":"https:\/\/news.sap.com\/brazil\/wp-json\/wp\/v2\/media?parent=17912"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.sap.com\/brazil\/wp-json\/wp\/v2\/categories?post=17912"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.sap.com\/brazil\/wp-json\/wp\/v2\/tags?post=17912"},{"taxonomy":"sapn-display","embeddable":true,"href":"https:\/\/news.sap.com\/brazil\/wp-json\/wp\/v2\/sapn-display?post=17912"},{"taxonomy":"sapn-type","embeddable":true,"href":"https:\/\/news.sap.com\/brazil\/wp-json\/wp\/v2\/sapn-type?post=17912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}