  {"id":14476,"date":"2022-08-30T09:00:19","date_gmt":"2022-08-30T12:00:19","guid":{"rendered":"https:\/\/news.sap.com\/brazil\/?p=14476"},"modified":"2023-10-19T11:33:18","modified_gmt":"2023-10-19T14:33:18","slug":"infografico-4-dicas-para-se-comunicar-melhor-com-os-clientes-bl0g","status":"publish","type":"post","link":"https:\/\/news.sap.com\/brazil\/2022\/08\/infografico-4-dicas-para-se-comunicar-melhor-com-os-clientes-bl0g\/","title":{"rendered":"Infogr\u00e1fico: 4 dicas para se comunicar melhor com os clientes"},"content":{"rendered":"<p class=\"lead\"><em>O uso de linguagem adequada aos seus clientes pode ser o definidor do sucesso ou fracasso dos neg\u00f3cios. <\/em><\/p>\n<p>A comunica\u00e7\u00e3o est\u00e1 no centro da intera\u00e7\u00e3o humana. Ela \u00e9 capaz de trazer sucesso ou quebrar um neg\u00f3cio, isso vai depender da capacidade das empresas de se comunicarem de maneira eficiente. Al\u00e9m de uma linguagem adequada ao seu p\u00fablico, \u00e9 preciso melhorar a experi\u00eancia das pessoas quando entram em contato com a sua marca. As chamadas telef\u00f4nicas, apesar de parecerem uma maneira desatualizada de comunica\u00e7\u00e3o, ainda s\u00e3o o principal meio de contato. Os canais de m\u00eddia social representam apenas 3% das comunica\u00e7\u00f5es com clientes, enquanto <a href=\"https:\/\/www.entrepreneur.com\/article\/293994\" target=\"_blank\" rel=\"noopener\">68% contactam via telefone<\/a>. Para garantir o sucesso nos neg\u00f3cios, aprender a se comunicar com os consumidores \u00e9 imprescind\u00edvel.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-14477 size-full\" src=\"https:\/\/news.sap.com\/brazil\/files\/2022\/08\/09\/Infografico-4-dicas-para-se-comunicar-melhor-com-os-clientes.png\" alt=\"\" width=\"1000\" height=\"2116\" srcset=\"https:\/\/news.sap.com\/brazil\/files\/2022\/08\/09\/Infografico-4-dicas-para-se-comunicar-melhor-com-os-clientes.png 1000w, https:\/\/news.sap.com\/brazil\/files\/2022\/08\/09\/Infografico-4-dicas-para-se-comunicar-melhor-com-os-clientes-142x300.png 142w, https:\/\/news.sap.com\/brazil\/files\/2022\/08\/09\/Infografico-4-dicas-para-se-comunicar-melhor-com-os-clientes-484x1024.png 484w, https:\/\/news.sap.com\/brazil\/files\/2022\/08\/09\/Infografico-4-dicas-para-se-comunicar-melhor-com-os-clientes-768x1625.png 768w, https:\/\/news.sap.com\/brazil\/files\/2022\/08\/09\/Infografico-4-dicas-para-se-comunicar-melhor-com-os-clientes-726x1536.png 726w, https:\/\/news.sap.com\/brazil\/files\/2022\/08\/09\/Infografico-4-dicas-para-se-comunicar-melhor-com-os-clientes-968x2048.png 968w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p>Orientar suas equipes para que sejam aliadas dos clientes na resolu\u00e7\u00e3o de problemas far\u00e1 com que sua empresa se diferencie no mercado e fidelize mais consumidores. Conhe\u00e7a a <a href=\"https:\/\/www.sap.com\/brazil\/products\/crm\/customer-data-management.html?url_id=text-blogentry-innovationBlogBR-2022_blog-original-post-sapcom\" target=\"_blank\" rel=\"noopener\">solu\u00e7\u00e3o SAP<\/a> que vai transformar sua rela\u00e7\u00e3o com o cliente.<\/p>\n<p>Acompanhe mais novidades nos canais de comunica\u00e7\u00e3o da SAP:\u00a0 <a href=\"https:\/\/www.facebook.com\/sapbrasil\/\" target=\"_blank\" rel=\"noopener\">Facebook<\/a><a href=\"https:\/\/www.facebook.com\/sapbrasil\/\">\u00a0<\/a>\/\u00a0<a href=\"https:\/\/twitter.com\/SAPBrasil\" target=\"_blank\" rel=\"noopener\">Twitter<\/a><a href=\"https:\/\/twitter.com\/SAPBrasil\">\u00a0<\/a>\/\u00a0<a href=\"https:\/\/www.linkedin.com\/company\/1115\/\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a><a href=\"https:\/\/www.linkedin.com\/company\/1115\/\">\u00a0<\/a>\/\u00a0<a href=\"https:\/\/www.instagram.com\/sap_brasil\/\" target=\"_blank\" rel=\"noopener\">Instagram<\/a> \/ <a href=\"https:\/\/www.youtube.com\/user\/sapbrasil\" target=\"_blank\" rel=\"noopener\">YouTube<\/a><\/p>\n<p>\u00a9 2022 51风流SE. All rights reserved. 51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see <a href=\"http:\/\/www.sap.com\/corporate-en\/legal\/copyright\/index.epx#trademark\" target=\"_blank\" rel=\"noopener\">http:\/\/www.sap.com\/corporate-en\/legal\/copyright\/index.epx#trademark<\/a> for additional trademark information and notices.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O uso de linguagem adequada aos seus clientes pode ser o definidor do sucesso ou fracasso dos neg\u00f3cios. A comunica\u00e7\u00e3o est\u00e1 no centro da intera\u00e7\u00e3o&#8230;<\/p>\n","protected":false},"author":561,"featured_media":14478,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5590831],"tags":[19025,128578,5599844],"sapn-display":[5599933,5599931,48431,48433],"sapn-type":[6114],"class_list":["post-14476","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience","tag-comunicacao","tag-experiencia-do-cliente","tag-produtos-e-servicos","sapn-display-feature-hero","sapn-display-feature-spotlight","sapn-display-homepage-hero","sapn-display-hero","sapn-type-artigo"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Comunica\u00e7\u00e3o com clientes - Sala de Imprensa 51风流Brasil<\/title>\n<meta name=\"description\" content=\"A comunica\u00e7\u00e3o est\u00e1 no centro da intera\u00e7\u00e3o humana. 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