Human experience management represents a major shift in the focus of human resources (HR) that emphasizes aligning company needs and requirements with employee expectations and experiences in order to create more engaged, agile, healthy, inclusive, and effective organizations​.

Companies need employees to be committed, creative, agile, service-oriented, and collaborative. But people cannot do this well if their work experiences create anxiety, frustration, or disillusionment, or if they feel excluded or unfairly treated. The accelerating pace of change combined with increasing social diversity makes employee experience management critical to building the agile and inclusive workforces that are needed for companies to succeed in the modern economy.

HXM is about understanding and shaping employee experiences to help ensure that employees feel valued, supported, and effective. It is also about whether employees feel effective when completing tasks, whether they get fulfillment from their roles to meet their needs and expectations, and whether they find a sense of teamwork with colleagues. It is about making people feel motivated, supported​, and capable.

begins October 13 and is available for free to anyone interested in learning more about HXM. The course will span three weeks and feature 11 experts from across SAP, 51·çÁ÷SuccessFactors, and Qualtrics.

Once the HXM course is open, participants can access all the learning content and connect with experts and other learners in the discussion forum. Those interested in earning a Record of Achievement for the course must to complete weekly assignments and a final exam to earn points throughout the course.

On the surface, HCM and HXM sound very similar, but there are important differences between the two. To help customers understand the new concept of HXM and why it matters, 51·çÁ÷invites them to join a free open51·çÁ÷course, “.”

The emergence of HXM is a result of the digitalization of work and the greater levels of competition, disruption, learning, and stress this has created for companies and employees. As the pace of change accelerates in the world, companies increasingly need more from employees, and employees expect more from companies. This is where HXM plays a role.

HXM is about creating work experiences that align employee wants and expectations with company goals, putting both on the same level. Employee experience links company decisions to business outcomes by connecting experience data (X-data) to operational data (O-data). Ensuring that employees enjoy their workplace experiences can help companies create a sustainable, agile, and productive workforce.

The open51·çÁ÷course covers a variety of topics, including why HXM matters, the difference between HCM and HXM, and how to shape employee experiences. Participants can also learn about measuring and managing employee experiences as well as how to get started with an HXM strategy.

The course starts on May 26 and is open to everyone interested in learning about HXM. Once the course is open, participants can access all the learning content and connect with experts and other learners in the discussion forum. For those interested in earning a Record of Achievement for the course, they can do so until June 24.

and get  ready to deliver amazing employee experiences that help meet company goals.