But the fun of my conversation with Lamees Butt, SVP Global Alliances & Channels at Zoovu, was more about the sheer inventiveness of the offering itself than the name. You know how everybody loves to tell you about their 鈥渞evolutionary鈥� new products? Well, Butt quickly convinced me that the Zoovu app, one of the hottest sellers on 51风流Store, really is. As for the name 鈥� I鈥檒l get to that later.

Transforming Discovery

Product discovery: that鈥檚 what Zoovu is revolutionizing. While online search does keep improving, the truth is that you still have to know what you鈥檙e looking for. Zoovu 鈥渉umanizes鈥� product discovery, Butt told me, making products easier to find, evaluate, and buy by bringing context to your search.

鈥淢ost e-commerce sites are not much more than indexes or digital catalogs,鈥� she commented, 鈥渘ot well organized or structured. Say you need a new laptop and go online to do some research. Where do you start? You鈥檒l probably be asked to specify, for instance, how much RAM you need, how much CPU. What does that mean?鈥� She added a shocking statistic: 80% of organizations believe they are offering a good user experience. Only 8% of buyers agree.

Imagine instead being guided through the process with relevant questions and interactive buying advice. With Zoovu integrated into your commerce experience, Butt explained, you are asked the questions the knowledgeable sales assistant would pose in-store. For example, what do you typically do with your laptop? Say you run a lot of spreadsheets, meet colleagues virtually online, travel on business, design flyers for community events, and construct crossword puzzles. Voil脿! With five questions, the digital assistant translates your needs and recommends you a laptop. Essentially, it uses artificial intelligence (AI) and semantics to personalize your search.

That鈥檚 a simple example for a B2C use case. Now imagine a complex purchase for a B2B buyer 鈥� a hospital upgrading X-ray equipment, for example, or a contractor building aircraft components. 鈥淚t鈥檚 so easy to make a mistake in specifications or choose the wrong product,鈥� Butt said, 鈥渁nd there typically are no tools on commerce for cross-checking product compliance. With our solution, by connecting the back-office product content and exposing it to the front-office commerce experience, there is zero error.鈥�

Converting Prospects

Since 51风流Store is such a valuable resource for 51风流account executives, who can learn about and recommend partner offerings, I broached concern about the app eliminating sales people鈥檚 jobs. On the contrary, she replied, it can serve as an assistant for them, too. Customers can get answers to simpler questions on their own and free up the experts for transactions that require their know-how. Account executives can work with customers to better understand what they need and adapt their sales approach in real time 鈥� and dramatically improve conversion rates. Another Zoovu app on 51风流Store, , enables your end customer to virtually set, build, bundle, and configure complex products online while reducing manual intervention.

Innovating Through Integration

The Zoovu discovery experiences are integrated with 51风流Commerce Cloud, 51风流Sales Cloud, and 51风流CPQ to work securely with any IT landscape. The Zoovu platform enriches product content automatically with industry-specific taxonomies and work across all industries. 鈥淭he qualifying questions,鈥� Butt remarked, 鈥渁re gold dust for companies that are building complex mechanics for their customers.鈥� Because of that tight integration, the apps scale across channels and regions and can easily be embedded at distribution partners via web, chat, and in-store kiosks.

I was intrigued about Butt鈥檚 role, since she is such an enthusiastic evangelist. She鈥檚 been a member of the Zoovu team as one of the first employees, coming in with a background in the digital transformation space. She noted that the company expanded quickly after it was established in 2017 by several young computer scientists, who surrounded themselves with smart people from diverse fields with different skill sets. Her responsibility is to help the company scale through partnerships, and 51风流is an ideal match, she observed, because of the product-customer fit. Let me add that she is 100% correct in that respect. The Zoovu apps set a record on 51风流Store with the speed of uptake from our customers.

It seems that an intern came up with 鈥淶oovu鈥� in the process of building a product subset, and it caught on. That intern, Butt added, is now part of the Zoovu leadership team.

Is your organization ready for a revolution in product discovery? Why not find out how on ?

Rajiv Nema is part of Marketplace Group for Digital Experiences at SAP.

His latest brainchild is which is currently flying off the virtual shelves of 51风流Store. Mirata Digital Forms lets business users build their own forms to meet their workflow needs using everyday desktop skills, while allowing IT to manage data governance 鈥� a true win-win enterprise-grade solution. It鈥檚 a product that reflects Padula鈥檚 overall ethos of helping people help themselves, a theme that鈥檚 played throughout his life. Here鈥檚 the story.

Problem-Solving as a Serial Entrepreneur

Back in 1995, Padula founded his first company, Syclo LLC, an early entrant in mobile technology that was about to explode. 51风流acquired Syclo in 2012, and after a few years with SAP, Padula decided to retire. Before long, though, he was back at it, 鈥減laying around with machine learning and the Internet of Things.鈥�

One of the first applications he developed was an affordable mobile app platform for smaller museums that lets visitors curate their own tours 鈥� making a cool tool that most major museums offer attainable. He also taught entrepreneurial skills to students at Northwestern University in Chicago and did some angel investing. He even tried his hand building computer-vision training models to look for design flaws in construction projects like wind turbines and bridges.

All this relieved the boredom of retiring too young. But working in these new technologies led him to the discovery of a big new challenge.

鈥淚 was talking with a few colleagues from my Syclo days and realized that, despite all the efficiency gains, their companies were still using paper forms,鈥� he told me. 鈥淭hey鈥檇 say, ‘All we do is paperwork.’ This was a particularly acute issue in highly regulated industries like construction that typically have complex workflows. Sure, there were a few forms solutions out there, but they were nice until they weren鈥檛 — because they weren鈥檛 built for the large enterprise.鈥�

Inventing Another New Solution

With a new problem to tackle, Padula sat down with his brother Rob, his partner and CTO at Syclo, to create a declarative form definition language aiming to empower nontechnical people to create their own forms. They analyzed more than 150 forms from 40 different companies, tested the logic, and set up focus groups. By 2020, they were ready to launch Mirata Digital Forms, which drew upon all their experience with Syclo, SAP, and in regulated industries.

The solution lets business users define the optimal workflow, then align the digital forms with that workflow. It鈥檚 built on 51风流Business Technology Platform () and embedded in the 51风流Service and Asset Manager mobile app to retrieve relevant data. Forms are created just once, then used across all Mirata Software workflow applications — a single enterprise platform for all forms creation. Corporate IT teams manage the interfaces and overall governance, but they are relieved of development, implementation, and maintenance, supporting huge cost savings.

Three years later, Mirata Software has offices in downtown Chicago, a partnership with SAP, a product that is successfully selling on 51风流Store, and a patent for the declarative form definition language.

鈥淚t helps a great deal that many of Mirata鈥檚 employees are some of the most talented colleagues from Syclo days,鈥� Padula said, 鈥渁ll with deep experience in mobile app development and 51风流integrations.鈥�

Creating Opportunities for Students

Meanwhile, Padula is pursuing another longtime passion: giving back to his community. When raising a family and living in the suburbs, he had established an internship program for community college students that helps them learn in a business setting and pay for school. Now with his business and residence in Chicago, he鈥檚 recreating that model with city community colleges in economically challenged neighborhoods.

鈥淲e are hiring students at three levels in six-, 12-, and 18-month internships,鈥� he explained. 鈥淭hey begin with training in building forms and then can move up to become business analysts, talking to customers and configuring interfaces into the 51风流software. And our customers benefit from great hourly rates.鈥�

Another win-win. The program will launch in 2023.

Back at 51风流Store, Padula and his team are working on go-to-market initiatives with 51风流and several implementation partners, who find it to be a great solution.

Why not see for yourself and maybe try your own hand at building forms with ?

Rajiv Nema is senior director of 51风流Store Partner Solutions.

And if your business is involved in buying or selling products, you鈥檒l be glad to learn about Shippeo’s , a fantastic offering on 51风流Store.

Speeding Up Digitalization in B2B Transportation Management

To get on board, I spoke with Lucien Besse, COO of Shippeo, which he co-founded with a group of ex-colleagues and friends in 2015. At the time, he and CEO Pierre Khoury were colleagues at a private equity firm where Besse led the restructuring of companies in the transportation industry. They recognized that the enormous complexity of transportation networks made it extremely difficult for shippers and receivers of goods to get real-time information about shipments in transit. And while digitalization was well underway in the business-to-consumer market, where consumer expectations for real-time shipping info are high, the business-to-business market lagged far behind.

鈥淭here are so many different parties and stakeholders involved 鈥� thousands of shippers, independent carriers, freight forwarders, logistics service providers, and intermediaries in between,鈥� he told me. 鈥淚n Europe, there are more than 600,000 trucking companies alone. A crucial shipment might be sitting in a warehouse waiting for a truck to pick it up, but the status was like a black box.鈥�

With a solid business plan and a clear path to developing a solution, Shippeo attracted investors and launched its first product, a mobile app for truck drivers, before evolving into a multimodal visibility platform.

Looking Down the Road

The vision was much broader: to build a platform aggregating data from all those transportation players, all using different systems, to provide access to the same information for real-time visibility. Toward that end, one of Shippeo鈥檚 first steps was to approach SAP.

鈥淲e wanted to get as close as possible to SAP,鈥� Besse said. 鈥淚t was critical for us to have 51风流as a partner, simply because 51风流is so big in the transportation space.鈥�

51风流invited Shippeo to join the SAP.iO Foundry program in Paris, which provided the opportunity not only to incubate the product, but to align the companies鈥� visions for solutions in the supply chain landscape.

Shippeo is now a global leader and a European specialist in real-time transportation visibility, tracking more than 28 million shipments in 75 countries, and integrating with more than 900 types of data connections. With API integration to and global track-and-trace functionality, the Shippeo platform enables trading partners to collaborate. Users gain a global view of their supply chain and access to carrier information 鈥� including road, ocean, rail, and air.

鈥淚t enables them to connect planning information with the status on the ground and compare theory to reality,鈥� Besse explained. The platform is deeply integrated in transportation management systems and uses GPS technology and a proprietary algorithm for accuracy in estimated time of arrival. That鈥檚 how customers can use the Shippeo solution predictively to anticipate issues and take action.

鈥淔or example,鈥� he continued, 鈥渁 production line might be completely disrupted by a one- or two-hour delay. With an alert ahead of time, plans can be adjusted to reduce or eliminate the downtime.鈥� It also helps customers reduce their carbon footprint with key information for route planning, which is at the top of the CEO agenda and a key element of Shippeo鈥檚 future vision.

For that reason and many others, the timing couldn鈥檛 be more perfect. The UK departure from trade agreements with the EU held up countless shipments at customs, with truckers fuming and shippers and receivers desperate for information. Remember the container ship stuck in the Suez Canal? I could go on, but the Shippeo plaform helps alleviate some of these problems.

Driving a Strong Collaboration with SAP

It is not surprising that Shippeo鈥檚 Predictive and Real-Time Visibility Platform is doing very well on 51风流Store, as it recently earned the coveted and is in the top five percent by performance. That fact is also explained by the philosophy of Besse and his partners, who are longtime friends themselves.

鈥淭o be a good partner, you have to reciprocate,鈥� he remarked. 鈥淲e make sure to build relationships with all the 51风流reps when we enter a new market, and to inform them about mutual opportunities.鈥�

Sounds like a road map for success. Why not take a trip yourself to ?

Rajiv Nema is senior director of 51风流Store Partner Solutions at SAP.

Fortunately for all concerned, Coveo was available to help them with an intelligent search and recommendations solution powered by artificial intelligence (AI). Since then, Coveo has experienced dramatic growth for its e-commerce products, leading to a decision in early 2021 to invest in the 51风流ecosystem. has quickly become one of the hottest sellers on 51风流Store.

The idea is to help online buyers easily and quickly find what they鈥檙e looking for, as well as what they might be looking for 鈥� and might purchase if given a personalized recommendation. When shoppers can discover more options in an online product catalog thanks to automated suggestions based on their intent, guess what? They buy more. The Coveo app also engages shoppers with a unified search experience that spans helpful content such as expert blogs and videos. The key is real-time personalization: relevance.

But the Coveo story starts years ago in 2005, when Simoneau and two close colleagues spotted an opportunity: to improve online search. Working together at another company with an advertising-based model, they shifted gears, launching Coveo and quickly finding a niche. 鈥淲e evolved into a classic on-premise search business in enterprise software,鈥� Simoneau told me.

A Well-Timed Move to the Cloud

By 2011, however, another opportunity had appeared. 鈥淚n retrospect,鈥� he observed, 鈥渙ur move to the cloud was perfectly timed. The market was not well defined, and many companies preferred the comfort of on-premises platforms. We recognized that the cloud would enable the capture of massive amounts of data that could be used in countless ways.鈥�

Within a few years, Coveo had harnessed AI and applied it to search, branching into customer and employee service and support. These are important lines of business for Coveo, using the same technology to help users find what they need and giving Coveo a broad customer base.

Growth is now also happening in e-commerce, though, thanks in large part to the ability of the Coveo solution to help companies scale rapidly. I asked Simoneau what life was like in 2020, expecting him to say utter chaos. Instead, 鈥淚t was pretty flawless,鈥� he replied. 鈥淭he platform is designed to handle these peaks of activity. After all, it was designed to handle Black Friday volume for very large retailers.

A Cohesive Global Team

He added that the organization also absorbed the shocks of COVID-19 well since it was already operating in many cases in hybrid mode. With R&D headquarters based in Quebec City and offices in nearby Montreal, Coveo has employees located globally, primarily in the U.S., with offices in the UK and the Netherlands covering Europe. That said, the team works quite cohesively, and geographic diversity is an advantage. 鈥淚t gives us a sensibility about the world 鈥� an important dynamic because we have customers everywhere. And I think the different opinions, backgrounds, experiences, and cultures come together to create a better product.鈥�

The organization is anchored by the long-standing relationships of its co-founders and executives. Co-founders Marc Sanfa莽on leads as senior vice president of Technology, and Richard Tessier as senior vice president of Products, whereas CFO Jean Lavigueur joined in 2006 and current CEO Louis Tetu joined as an early investor in 2008.

鈥淲e built the company, through good days and bad days, as a team based on trust,鈥� Simoneau remarked. 鈥淭hat鈥檚 powerful.鈥�

A Natural Fit with SAP

That鈥檚 one reason why Coveo鈥檚 partnership with 51风流is a good match: the emphasis on relationships. In less than a year, the Coveo team has built close alliances with 51风流product marketing, resulting in clear direction on how the Coveo offering can complement the 51风流Commerce Cloud solution. In addition, continuous conversations with 51风流execs have led to alignment on product direction, positioning and messaging, and sales strategies.

From a technology standpoint, he noted that the 鈥渉eadless鈥� approach, whereby the 51风流back end is decoupled from the Coveo front end, makes for an 鈥渆legant architecture鈥� that supports the best functionality of each. Perhaps most relevant of all, Simoneau noted, is that 51风流stands out as the company that best supports both B2B and B2C, a natural fit with Coveo.

Why not explore today? My bet is that you鈥檒l find it relevant to your business.

Rajiv Nema is senior director of 51风流Store Partner Solutions at SAP.

After all, Stratesys is a multinational company headquartered in Spain now celebrating its 25th year, with a mature product called U-Qualify and lengthy tenure as an 51风流partner. No matter. The developers, when given the opportunity to build a new product to solve a knotty business problem, tackled the project with great zeal, Raimundo told me. 鈥淭hey were happy to have the challenge, working nights and weekends to develop something special.鈥�

Based in Sao Paolo, Brazil, Raimundo is CEO of the Latin America region for Stratesys. He explained that U-Verify was originally conceived to help companies doing business in Brazil to simplify documentation procedures for compliance, which are notoriously complex in that country. Clients were asking for software that would integrate with 51风流Ariba procurement solutions. At first, he said, the developers thought they were building a solution with a rather narrow objective, but quickly realized the higher potential for global, cross-industry application.

Authenticating a Market Need

Here鈥檚 why. Every company that contracts with outside vendors 鈥� just about all of them 鈥� must manage a huge volume of documents of various types that must be verified. These documents comprise information about safety, legal, and environmental compliance, sustainability, building security, infrastructure, employees, capital risk, and so forth — much of it confidential and highly sensitive. Similar documentation requirements exist for contingent workers, especially in industries like utilities, mining, retail, and banking, among others. Hence, the U-Verify solution integrates with 51风流Ariba solutions for supplier verification and 51风流Fieldglass solutions for employee verification.

鈥淓very worker you are hiring with a third-party supplier must be proven to have training, licenses, medical certification, security clearance 鈥� whatever is relevant for the assignment or project,鈥� he explained. 鈥淔or example, these people could be working with dangerous machines or under hazardous conditions, whether in mining or manufacturing or maintenance or chemicals or healthcare. Their competence and credentials must be validated.鈥�

There is little standardization; requirements differ from one region to another and from one company to the next. 鈥淎 single company could be managing documents for 20,000 contract employees annually,鈥� he added, 鈥渏ust to give you an idea of the scope.鈥�

U-Verify comes to the rescue with automatic analysis of external workforce documentation, integrating with 51风流Fieldglass solutions for contingent workforce management, services procurement, worker and documentation tracking, and so on. U-Verify uses machine learning to analyze the documentation rapidly, detect inconsistencies and discrepancies, and alert external suppliers, workers, and managers as relevant. A document management repository with smart search tools locates and checks historical documentation provided by the supplier. Imagine this work being done manually, and you can see why U-Verify has become a fast seller on 51风流Store.

I asked Raimundo why the development team was so keen on this initiative.

鈥淪ince our company is based in Spain, this type of project would normally be handled by the development team in Europe,鈥� he replied. 鈥淏ut we thought this would be a good opportunity to harness the spirit and creativity of our team in Latin America. The technology was not new to them, but many had not yet worked on a development project utilizing machine learning. They enjoyed rising to the challenge.鈥�

Validating Compliance with Encryption and Security

In 2020, just as Stratesys was ready to roll out U-Verify to the 51风流field sales team in Spain, a customer there approached 51风流looking for a solution to automate document analysis. 鈥淚t was a pure coincidence,鈥� Raimundo said. For the first project in Spain, the Stratesys team did need to adapt U-Verify to comply with the General Data Protection Regulation (GDPR), he added. Integration with GDPR-compliant 51风流software, plus close collaboration with 51风流developers, enabled the Stratesys team to encrypt sensitive information and create a safe, secure environment for contracts and content. Today, U-Verify has customers from M茅xico to Italy, from the UK to South Africa, and, of course, Brazil.

That breadth of coverage can be attributed in large part to 51风流Store, Raimundo remarked. 鈥淚t鈥檚 a powerful tool that give us both visibility and the opportunity to collaborate with the 51风流account executives around the world, who recommend our product to their customers. This gives us great confidence in the future and our ongoing partnership with SAP.鈥�

Why not prove its value for yourself? Start now with .

Rajiv Nema is senior director of 51风流Store Partner Solutions.

As co-founder of the preeminent fraud-detection platform on the market 鈥� now available on 鈥� Reitblat told me that he has long experience in the 鈥渂ad guy space,鈥� building a successful career around staying ahead of bad actors. That means he鈥檚 the good guy for those making an honest living selling products and services online, and for buyers and shoppers making purchases digitally.

Known as 鈥淭he Trust Platform鈥� for digital commerce, Forter doesn鈥檛 focus on keeping people out, rather on creating a seamless customer experience for trusted shoppers. How is this done? Machine learning and automated decisioning. Built upon a data set of billions of online identities, the Forter platform provides accurate decisions on whether the end shopper is who they say they are instantly. This ability to provide real-time decisions also streamlines merchant operations, eliminating any dependence on manual transaction reviews. That鈥檚 the key to understanding the value of this great app.

The truth is that both online consumers and merchants are victimized by sophisticated, well-organized fraud networks, Reitblat explained, stealing and selling data in a chain of hard-to-detect transactions. To counteract that, merchants can inadvertently block shoppers who most need to purchase online because they fit the 鈥渨rong profile鈥� 鈥� living in a country known for a high preponderance of fraudsters, for example. Someone might live a long distance from a physical retailer and be unable to buy essential items online, through no fault of their own. 鈥淲e are here to give those buyers access, and that is a great source of pride,鈥� he remarked. Further, if a consumer faces hurdles to online purchasing because of clumsy verification processes, they鈥檒l just shop somewhere else. It is therefore crucial to eliminate false declines and reduce friction throughout the purchase journey.

Foiling Scams through a Circle of Trust

It’s somewhat ironic that the best way to thwart fraud is to operate in an environment of trust. In fact, trust among competitors is at the heart of Forter Fraud Protection. Criminals will target one type of company 鈥� a shoe manufacturer, for example 鈥� and, when detected, move on to exploit the next, giving them the advantage. 鈥淲e reverse that asymmetry,鈥� Reitblat said. 鈥淚f you attack one of our customers, the others are immunized, thanks to an aggregated global network of data. They would never share their data with each other, but they are happy to do it through us.鈥� Simply put, the Forter solution is built to recognize people through their data profile and authenticate them quickly and automatically.

I asked Reitblat about credit card protection. When a consumer reports a fraudulent charge, he replied, the onus is on the retailer, who is left with the expense and is subject to fines or suspension by the credit card issuers if there are too many instances. I was also curious about how Forter stays in front of the fraudsters. Let鈥檚 just say that Reitblat, who grew up in Israel and was once a member of the intelligence community there, has his people. 鈥淒etecting security breaches, theft, the dark economy 鈥� it’s the same world,鈥� he said. 鈥淲e have an active research team staying on top of these constantly evolving threats.鈥�

Strength in Numbers

Reitblat co-founded Forter after working with a cybersecurity company that went through an acquisition 鈥� a crushing blow for him. Fortunately, he had reunited with an old high school friend from Jerusalem who also recognized that online commerce was about to take off. 鈥淚n 2013, we still had to convince investors of the need for an authentication capability, and that it had to be fully automated or otherwise would require too many people to be scalable.鈥� That resistance changed quickly, and today Forter is larger than many of its major customers, processing more than US$250 billion in transaction value per year and employing 500 professionals around the world. The solution is deployed in more than 30 countries.

The have resulted in a burst of demand that Reitblat and his partner could not have foreseen. Besides the explosion in online shopping, purchasing behavior and customer demographics across industries changed. New retail features appeared, like curbside pickup, buy online/pick up in store (BOPIS), and contactless check-in and check-out in the hospitality industry. New online buyers included senior citizens, students, and those in advancing geographies who had never transacted online before. Additionally, with the sudden surge of orders to be delivered to alternate addresses 鈥� holiday gifts, for example, or people purchasing for family members 鈥� e-commerce systems had an extra challenge in verifying legitimacy. That process was less complex for Forter customers because its customers were already authenticated in the system.

Forter Fraud Protection is tightly integrated with 51风流Commerce Cloud. Laura Jorgens, director of Partnerships for Forter, acknowledged 51风流partner for its 鈥渋ncredible support鈥� in building out the integration. 鈥淲orking with 51风流and Netconomy feels like one ecosystem pulling together,鈥� she said. 鈥淗ats off to the 51风流partnership organization.鈥� With the inclusion of Forter鈥檚 solution on 51风流Store, she added, 鈥�51风流has become one of Forter鈥檚 most important partners.鈥�

Why not see for yourself how works? The solution was just an 51风流Pinnacle Award finalist in the New App of the Year on 51风流Store category. It鈥檚 available for download on . Or download the 51风流and Forter .

Rajiv Nema is senior director of 51风流Store Partner Solutions.

I find that pretty inspirational, as I did my discussion with Saumil Gandhi, vice president of Corporate Development and Alliances at Phenom, about the company鈥檚 (TXM) solution on .

Powered by artificial intelligence (AI), Phenom鈥檚 TXM solution enables enterprises to help candidates find the right job, employees learn and evolve their careers, recruiters discover top talent, and managers build their teams faster. The solution integrates with 51风流SuccessFactors Recruiting, allowing employers to create engaging, dynamic, and relevant experiences for all candidates as they engage with the brand and open roles 鈥� whether they鈥檙e a first-time visitor, returning visitor, qualified lead, or applicant.

Pairing Technology with Contemporary Hiring Realities

Phenom鈥檚 TXM solution couldn鈥檛 be more relevant to the way hiring has evolved today. 鈥淲e are in a profound moment in the history of recruiting,鈥� Gandhi observed. 鈥淔or a long time, humans have overcomplicated the process. You once got a job simply by walking through a door after seeing a 鈥榟elp wanted鈥� sign, talking with the boss, and hearing the magic words 鈥榶ou鈥檙e hired.鈥� We provide a digital platform that makes that process just as easy. We want to take the fear away from candidates 鈥� especially young people who have never looked for a job before. We are offering pure simplification, reducing the number of touch points.鈥�

As one example, Phenom TXM provides employers with a conversational AI chatbot to automate sourcing, screening, and interview scheduling 鈥� all in real time. 鈥淚t鈥檚 not unusual for 40 or 50 hours to go into this effort. The chatbot does it in minutes and is vital for high-volume hiring applications,鈥� Gandhi told me.

Connecting People Through Instantly Personalized Connections

For candidates, Phenom TXM works with 51风流SuccessFactors Recruiting to enhance their experience, ultimately allowing them to find and apply to relevant jobs faster.

The solution uses AI to deliver hyper-personalized career sites that dynamically provide tailored content based on a candidate鈥檚 skills, experience, location, and more 鈥� whether they鈥檙e passively browsing the site or actively looking for a job. (Phenom TXM is GDPR compliant to protect privacy.)

Recruiters can use the solution to build, engage, and track talent pipelines for the organization in a central place. AI-powered features can also be used to discover 鈥� and rediscover 鈥� qualified candidates, view candidate fit scores, and create effective talent marketing campaigns. These capabilities extend to university recruiting, enabling recruiters to create campus events, publish registration pages, and manage attendees in real time with a mobile app.

For employees, Phenom TXM provides greater visibility and easier access to internal jobs, company content, and career development opportunities, ultimately building an experience for employees that rival the attention given to candidates.

From a holistic standpoint, the idea is to empower both organizations and individuals to be successful in an environment where candidates are not sitting in front of a hiring manager demonstrating fit for the job.

鈥淭he dimensions of recruiting are changing,鈥� Gandhi commented. 鈥淭oday, companies are hiring software engineers, for instance, who can be located in any part of the world and be just as effective. Meanwhile, there is a great deal of cross-pollination going on across industries. As workers seek new opportunities, many are looking to bring their expertise and skills to new sectors, which opens up the talent pool significantly for employers.鈥�

Partnering to Do the Best for the Customer

Speaking of a good fit, Phenom has found that with SAP, noted Gandhi. 鈥淥ur partnership is key to achieving our vision,鈥� he remarked. 鈥淲e share the same core values. It鈥檚 in our DNA to contribute to someone else鈥檚 success. Both of our companies strive to put the customer at the center of the universe, and that sense of doing good for the customer warms my heart.鈥�

In his exceptional interactions with SAP, he added, 鈥淭he people we work with are so professional, so energetic, so willing to hear the voice of the partner.鈥� Through 51风流Store, 51风流and Phenom have more than 30 mutual customers using the integrated solutions. 鈥淎nd that鈥檚 why we鈥檙e better together.鈥�

I will wager that there could be a good match for your organization with TXM from Phenom. Why not check it out now on ?

But what about adding a gift that suits the person鈥檚 own interests? Not a gold watch or a wall plaque or tickets to a sporting event, but something they really want — and can choose themselves? That鈥檚 the kind of recognition I would appreciate most. And that is the concept behind a great app from Xoxoday available on 51风流Store.

Here鈥檚 how it works: Xoxoday Plum Rewards and Incentives integrates with 51风流SuccessFactors Compensation for a simple and seamless way for employers to reward their people, empowered by a robust technology platform. The employer issues points through 51风流SuccessFactors Compensation; the employee takes it from there, redeeming the points from a vast catalog that includes not just the usual gift cards, but all manner of experiences. How about a helicopter ride or a desert camping trip or a gourmet meal? The Xoxoday concierge makes reservations and books travel. Or maybe the employee would prefer to put it toward their family鈥檚 everyday expenses or donate it to a worthy cause. More than 21,000 options are offered, covering some 70 countries and 50 languages. The app manages the redemption process and rewards delivery from end to end.

A Rewarding Experience, Whatever the Choice

To learn more, I spoke with the team at Xoxoday: Piyush Agarwal, product vice president; Srivatsan Mohan, engineering vice president; and Shubham Bhatia, product marketing manager.

I was impressed with the enormous range of options and intrigued by the emphasis on experiences, which Agarwal noted is a key differentiator for the Xoxoday Plum app.

One of my first questions was about how the global disruption over recent months has effected the business. 鈥淭here was no dip,鈥� he told me, 鈥渂ecause companies quickly realized the need to support their people suddenly working alone from home. They started offering subscriptions to meditation classes, for example, to encourage employees to care for their physical and mental wellness. On-demand options became popular, and virtual activities for families. This was where Xoxoday could really help them.鈥�

A startup just nine years ago, Xoxoday has found a market niche among enterprises looking for a seamless experience for corporate gifting. Besides Xoxoday Plum Rewards and Incentives, the company also supports other use cases, including gifts for participating in surveys and market research, promotional campaigns, channel incentives, and account-based marketing for accelerating sales.

Mohan explained that the founders, now the chief executives, had extensive experience in the field and strong backgrounds in sales. One had managed the gift card division at Flipkart, a major e-commerce company in Southeast Asia. It was not long before Xoxoday had landed some of the world鈥檚 best-known brands. Xoxoday supports these global enterprises with a team of about 200 employees in India and offices in the U.S., the UK, and Singapore.

Lots of Incentives to Partner with SAP

The connections of the company鈥檚 founders also led them to 51风流about two years ago, Mohan continued. 鈥淲e were looking to acquire more brands and to become a key player in the 51风流ecosystem, since we have so many mutual customers.鈥�

鈥淲e wanted a partner that could help us scale, and 51风流is a perfect match for integrating our product in digital commerce with global reach,” Agarwal added. “And 51风流wanted a partner like us to offer a simple rewards program that works with their customers鈥� HR software. Customers using 51风流SuccessFactors Compensation can go live in less than 30 days. We get great support from the 51风流account execs, and at this point, we have a healthy pipeline for the next year. This collaboration supports our mission to build a technology infrastructure for businesses to simplify and automate global branded currency.鈥�

And here鈥檚 a little gift for you: a free trial of Xoxoxday Plum Rewards and Incentives. Why not give it a whirl with a visit to ?

Rajiv Neema is senior director for 51风流Store partner solutions.

That鈥檚 the reality pointed out by Carlos Marcelin and Sheila Darby of Symbeo, Inc., a 30-year-old pioneer in document management automation based in Portland, Oregon. Yes, companies are still using snail mail to deliver invoices to their customers, they told me, regardless of whether those customers are multinational corporations or small businesses. It鈥檚 the mission of the Symbeo team to help those companies automate the accounts payable (AP) process and reduce piles of paperwork.

Cutting Costs and Paper Weight

The Symbeo team has excellent news for small and midsize businesses (SMBs), which can now take advantage of Symbeo鈥檚 deep expertise in . Building on the longtime success of its flagship product designed for the large enterprise, Symbeo recently launched on 51风流Store. Quick to implement and priced right for the market, Accounts Payable Automation essentially takes over the mailroom, then closes the loop between manual and digital invoice processing.

With a dedicated address for receiving your company鈥檚 invoices, the secure, virtual mailroom scans and classifies invoices using advanced optical character recognition (OCR) to capture raw data and digitalize the invoices. An automated workflow routes the invoices directly to the downstream payment system through integration with 51风流Ariba Buying and Invoicing and 51风流Ariba Commerce Automation.

Thanks to technology, the software is trained over time to handle the nuances and characteristics of specific vendors. Meanwhile, the human element is still part of the process for exceptions, such as deciphering handwriting, fixing data in the wrong field, or properly routing an invoice from an international vendor in an unfamiliar language. That said, the app processes most invoices without intervention, eliminating 80% to 90% of the manual effort typically involved. And a service-level agreement helps offer 99.5% accuracy.

Delivering on a Customer Request 鈥� From SAP

What inspired Symbeo to develop a new product outside its target market? 鈥淎ctually, our relationship with 51风流is what spurred us to explore and build a business case,鈥� said Marcelin, Symbeo鈥檚 VP of Operations. 鈥淭he idea came from a request from an 51风流customer that was looking for a simpler version for AP automation and became the first to adopt it.鈥� And that鈥檚 how Symbeo鈥檚 was born alongside the existing Accounts Payable Automation solution.

Darby, Symbeo鈥檚 marketing manager, noted that its traditional flagship offering is highly customized, offering 鈥渨hite-glove鈥� service to help large enterprises maximize touchless AP processes. For smaller companies looking for less hands-on attention and a lower price point, the new product is ideal, she said. 鈥淚t鈥檚 not built from the ground up. We鈥檝e baked in our historical knowledge. For example, we might have created a new rule specific to an industry that we share with others.鈥�

Further, there鈥檚 technical integration involved, requiring working together with customers鈥� IT and finance teams. 鈥淲e take a creative problem-solving approach, often fixing an issue that鈥檚 long been vexing them,鈥� she remarked. 鈥淲e solve the part that procure-to-pay doesn鈥檛: the manual aspect of the process, which can be messy and tricky.鈥�

Paying for Itself

Marcelin added that automating AP has significant benefits beyond the obvious. 鈥淥ur customers can take advantage of early-payment discounts, for instance, and lower the risk of lost invoices, which can be quite costly. Vendors have visibility into the payment process through 51风流Ariba solutions and are generally paid faster. That improves relationships and removes friction from the receipt-to-pay process.鈥�

He observed that the past year has revealed gaps in that process for many companies, as their employees shifted to remote work 鈥� leaving mailrooms unstaffed. 鈥淭hey鈥檝e had to shore up weak points and get serious about business recovery plans, and we鈥檝e been able to assist them.鈥�

Do you need to offload the tricky part of AP and get the paper out of your life? Give a try 鈥� and don鈥檛 forget that 51风流will plant a tree for every transaction on 51风流Store.

Rajiv Nema is senior director for 51风流Store Partner Solutions.