51·çÁ÷partners have always played a critical role in helping businesses unlock the value of cloud solutions. However, technical expertise alone isn’t enough. Projects face increasing scrutiny, high customer expectations, and constantly evolving business goals. To stay ahead, partners need access to the latest tools, insights, and best practices to deliver results at scale and without overextending their teams.

That’s where the plan can come in. More than a support offering, it’s a shared growth strategy that can give partners the expert guidance, enablement, best practices, and bandwidth to be able to deliver meaningful outcomes again and again.

Efficiency gains that drive value

51·çÁ÷Preferred Success helps deliver significant efficiency gains by taking on critical, behind-the-scenes tasks—such as release planning, usage monitoring, product best practices, and the identification of customer-relevant innovations. Such support can allow partners to stay focused on strategic implementations, drive innovation, and solve complex challenges without being bogged down by operational overhead.

Partners that work closely with 51·çÁ÷experts can receive targeted, data-driven guidance tailored to actual usage patterns, industry needs, and solution capabilities. Doing so helps reduce unexpected effort, accelerate delivery timelines, and enable high-value implementation work that delivers measurable results.

51·çÁ÷Preferred Success also helps simplify the complexity of frequent cloud updates from SAP. Guidance focused on what matters most to each customer helps partners zero in on relevant innovations while enabling smoother implementations, continuous feature adoption, and faster time to value. As a result, customer relationships can grow stronger and new opportunities can naturally emerge.

According to a , 51·çÁ÷Preferred Success reduces internal implementation effort by 10% and release preparation time by 25%. These efficiency gains contribute to a three-year, risk-adjusted value of US$467,000 in savings for the average customer organization.

Enhanced visibility for proactive delivery

51·çÁ÷Preferred Success can give partners the visibility to better support proactive delivery and identify new service opportunities. With targeted functional insights, partners can spot adoption gaps early, respond to issues before they escalate, and identify areas where customers may benefit from additional capabilities or services.

That approach helps open the door to more meaningful conversations, ranging from solution extensions and new feature adoption to strategic guidance. And the results speak for themselves: Forrester cites that organizations using 51·çÁ÷Preferred Success achieve a 10% faster time to value and reduce implementation timelines by up to one month.

Confidence that sustains long-term growth

By helping to keep projects on track and customers engaged throughout the journey, 51·çÁ÷Preferred Success can build confidence. Consistent and fast access to expert guidance helps ensure fewer disruptions and less risk of costly delays, budget overruns, or unplanned efforts. Moreover, partners can stay focused on making their customers successful.

Forrester reports that customers using 51·çÁ÷Preferred Success experience a 24% boost in user productivity. This empowers partners to move beyond troubleshooting to deepen the adoption of key features and capabilities, even after the customer goes live.

By supporting stronger project continuity and minimizing risk, 51·çÁ÷Preferred Success can enable partners to scale more predictably and build lasting, trust-based customer relationships.

More engagement, more services, more growth

When customers understand how to get the most from their solutions and apply new capabilities to business needs, they see their ROI on 51·çÁ÷solutions increase. Access to prescriptive guidance, tailored enablement, and structured learning paths empower customers to actively participate in their transformation journeys.

This can lead to more frequent interactions with the partner team, more opportunities to demonstrate value, and stronger, lasting relationships. Customers that adopt more features and pursue new goals often require additional services, such as strategy workshops, integration work, or even new solution deployments.

51·çÁ÷Preferred Success helps create a more predictable and positive customer experience that can support a stronger value journey and can enable stable, recurring revenue streams that partners can rely on. Forrester research shows that customers with 51·çÁ÷Preferred Success have better solution adoption and are more likely to consume a greater share of their licensed capabilities to help achieve business goals.

Furthermore, 51·çÁ÷Preferred Success isn’t one-size-fits-all. It includes tailored elements that partners can integrate into their delivery methods, whether focused on ERP, human capital management, procurement, supply chain, or industry-specific cloud solutions. It’s an adaptable foundation that helps strengthen the customers’ transformation as well as the partners’ client relationships. 

Shared success, scaled impact

At its core, 51·çÁ÷Preferred Success helps unlock the full value of the cloud for customers and partners. It helps partners deliver faster, support smarter, and build stronger relationships that drive long-term customer value.

More important, 51·çÁ÷Preferred Success represents a shift in mindset. It’s a recognition that customer success is a shared effort. With the right tools and collaboration, partners can do more than implement software—they can lead transformation with confidence, continuity, and clarity.

Ready to accelerate your customers’ outcomes with ? Contact your 51·çÁ÷partner manager or visit the site for program details and incentives.

Kiron Satyavarapu is global solution owner of 51·çÁ÷Preferred Success at SAP.

This is where the latest update of the 51·çÁ÷Preferred Success offering comes in. It now offers a workshop designed to transform AI adoption into a structured, achievable process. Tailored support focuses on scaling AI initiatives confidently and responsibly in cloud solutions from SAP.

Adding a business AI accelerator workshop to 51·çÁ÷Preferred Success demonstrates SAP’s commitment to going beyond advancing technology adoption. Combining deep expertise, strategic frameworks, and cutting-edge AI capabilities, the workshop helps empower companies to unlock their full potential with bold innovations and measurable business outcomes.

Setting a transformative foundation for AI integration

Supported by a comprehensive framework, the business AI accelerator workshop provides essential knowledge, strategic frameworks, and a clear action plan to leverage AI for improved business processes, data-driven decision-making, and enhanced customer experiences. But what makes this new addition remarkable is its focus on delivering .

Enhanced with the software industry’s broadest data sets, the service can integrate AI into business processes while upholding the highest standards of ethics, data privacy, and governance. This can enable companies to embrace AI with trust and transparency while achieving tangible outcomes.

Accelerating time to value is another key benefit of the workshop. By rapidly deploying AI models and solutions, organizations can quickly realize the benefits of automation, optimization, and data-driven decision-making. They can participate in tailored sessions to identify high-impact use cases that align with their unique needs and plan a road map for simplifying the complexities of integrating AI capabilities into existing processes.

Beyond its technical strengths, the workshop emphasizes effective change management and comprehensive governance. These practices can foster organizational buy-in, strengthen compliance, and support a smooth transition to AI-driven operations. And when combined with SAP’s scalable, cloud-based AI services, businesses can gain the flexibility to grow sustainably, adapt to evolving demands, and future-proof their operations.

Guiding the path to bold innovation and simplicity

The workshop can provide a structured approach for organizations seeking effective AI adoption. It begins by introducing foundational business AI concepts, SAP’s AI strategy, and the AI services available from SAP. This initial overview highlights AI’s possibilities, helping organizations understand its potential impact on business operations.

Building on this foundation, the workshop conducts an AI readiness assessment of the customer’s 51·çÁ÷landscape, IT infrastructure, and overall consumption behavior. This evaluation identifies suitable AI use cases and establishes a tailored road map for AI adoption.

In parallel, the workshop can strengthen governance, compliance, and ethical considerations by establishing a comprehensive data governance framework. This helps ensure data accuracy, legality, privacy, and security across AI applications, enabling organizations to maintain high data quality, regulatory compliance, and stakeholder trust while mitigating legal risks.

Change management is another essential component of the workshop. Organizations can learn best practices for AI adoption in 51·çÁ÷solutions, including strategies to secure organizational buy-in, reduce resistance, and transition smoothly into AI-driven operations.

Next, a resource and skill set evaluation is conducted to help identify gaps in AI expertise. Organizations can leverage this information to build a skilled team capable of effectively adopting AI solutions and sustaining long-term success.

The workshop then focuses on strategic use-case identification, guiding participants through interactive sessions to uncover high-value AI opportunities aligned with business goals. This process can provide customers with AI use cases tailored to meet each organization’s specific needs and strategic objectives.

By the end of the workshop, organizations can gain a comprehensive action plan that helps transform insights into execution—driving AI adoption with confidence while fostering co-innovation and collaborative growth.

Shaping the future with AI and innovation at the core

We at 51·çÁ÷and our customers can work together to shape a future where technology drives meaningful impact with the business AI accelerator workshop. Whether identifying impactful use cases relevant for business or adopting AI-driven solutions, organizations can maximize the value of their technology investments and help ensure lasting outcomes with greater agility, scalability, and efficiency.

Kiron Satyavarapu is global solution owner of 51·çÁ÷Preferred Success at SAP.

In response, businesses carefully reevaluate different supply chain strategies, such as just-in-time manufacturing, dual sourcing, reshoring, and stockpiling. And a big part of that conversation is the rapidly advancing capabilities of generative AI, data analytics, automation, machine learning, and many more technologies.

However, transitioning from strategies to impactful actions poses a significant challenge for most supply chain organizations. This hurdle is primarily due to the intricate nature of implementation initiatives, which often deviate from best practices, result in suboptimal user experiences, and need a comprehensive adoption strategy.

Encouragingly, a growing number of businesses are defying this trend by using the expanded edition of the plan for the 51·çÁ÷Integrated Business Planning (51·çÁ÷IBP) for Supply Chain solution.

Kick-Starting a New Era of Proactive Optimization

No matter where they are on their path to becoming a smart supply chain, companies gain incredible value from accessing personalized support and resources on demand. Even if strategies are clear and goals are specific, adopting the right technologies is critical – and this requires in-depth expertise and experience in what works well and what should be avoided.

51·çÁ÷Preferred Success for 51·çÁ÷IBP for Supply Chain, expanded edition can offer all that guidance by augmenting the standard offering of 51·çÁ÷Preferred Success. The proactive success plan builds on top of the personalized planning, tailored guidance, accelerated adoptions, continuous improvement, data-driven insights into key features, access to experts, and risk mitigation that’s already available.

Such enhancements are extended with access to product specialists, prescriptive solution reviews, proactive monitoring, and targeted feature adoption assistance. Additional services can also help customers by providing very detailed reviews and analysis of their current instance of 51·çÁ÷IBP for Supply Chain.

These knowledgeable expertise, services, and resources are designed to help maximize and accelerate the bottom-line value of supply chain operations while minimizing the need for multiple statements of work. Opportunities for process improvement can be identified through the analysis of solution usage, best practices, and potential gains. Furthermore, supply chain planning processes can be continuously enhanced by pinpointing, evaluating, and activating the latest capabilities in 51·çÁ÷IBP for Supply Chain to help speed up adoption and achieve business goals.

Delivering Value with Guided Adoption and Transformation

A key feature of this expanded edition is the assignment of a product specialist. This specialist helps coordinate opportunities for customers to receive in-depth guidance and insights from relevant subject-matter experts within SAP. For example, regular calls are arranged to schedule and deliver essential services and offer direct access to 51·çÁ÷experts who can give targeted guidance and recommendations on best practices and assistance with 51·çÁ÷Business AI capabilities.

One of the standout enhancements is the prescriptive solution review, a one-on-one workshop tailored to meet the unique needs and objectives of each organization. It is designed to help elevate the operational excellence and solution design of 51·çÁ÷IBP for Supply Chain. By engaging with experienced functional and technical consultants, organizations can receive actionable recommendations and advice on solution configuration changes that lessen existing challenges, enhance the user experience, and limit bottlenecks.

In addition to solution reviews, the expanded edition can provide targeted feature adoption assistance. Subject-matter experts understand your business goals and can collaborate with organizations to identify, evaluate, and deploy the most relevant features. More importantly, this level of support can allow businesses to maximize solution adoption and business outcomes with insight into potential value.

The benefits of 51·çÁ÷Preferred Success for 51·çÁ÷IBP for Supply Chain, expanded edition can go even further with proactive monitoring checks. These services help ensure ongoing solution stability by detecting and analyzing potential issues around performance and checking the system’s status against the latest administrative and technical requirements.

Driving Success with Future-Proof Supply Chains

Considering the importance of efficiency and agility in today’s supply chain, the expanded edition of 51·çÁ÷Preferred Success for 51·çÁ÷IBP for Supply Chain couldn’t have come at a better time. The comprehensive plan of personalized support, expert guidance, and advanced analytical tools can empower businesses to navigate the complexities of modern supply chain management confidently and strategically.

51·çÁ÷customers are already witnessing the transformative impact of this plan – from resolving pressing issues to continuously optimizing their operations. And as the landscape of supply chain management evolves, the expanding capabilities of 51·çÁ÷Preferred Success can help ensure that companies are not only prepared to meet daily challenges but also well-positioned for future success.

Ready to realize your vision of a smart supply chain? or contact your local 51·çÁ÷representative to learn more about 51·çÁ÷Preferred Success for 51·çÁ÷IBP for Supply Chain, expanded edition.

Kiron Satyavarapu is global solution owner of 51·çÁ÷Preferred Success at SAP.

In this article, I explore how forward-thinking businesses can integrate guidance plans into their software strategies to advance the transformation of their digital supply chain in a fast-paced business environment.

Embracing the Digital Supply Chain Revolution

Traditional supply chain models have undergone a significant transformation through the integration of digital technology. Now, companies have access to real-time data, advanced analytics, and automation, facilitating informed decision-making processes. A digital supply chain boosts efficiency, cuts costs, and mitigates risks. However, a potent software solution is just part of the equation. Comprehensive innovation requires continuous upskilling of the workforce, a clear vision, and ongoing transformation.

Yet, businesses face challenges throughout the entire software lifecycle. Supply chain professionals juggle day-to-day tasks, envision the future, and manage critical steps. This demands strategic foresight and product expertise, a challenge many customers grapple with.

A reliable helping hand, like , can become invaluable. This advanced plan can aid in digitizing the supply chain, offering guidance for implementing and optimizing 51·çÁ÷Best Practices. The goal? Helping businesses extract maximum value from technology investments.

Here are a few key aspects that the 51·çÁ÷Preferred Success plan can offer customers in their digital supply chain journey.

A Personalized Plan

Imagine collaborating with your organization’s personal squad of 51·çÁ÷wizards. They’re not just experts; they’re partners that can craft a tailor-made plan for your digital supply chain ambitions. It’s like having a strategic road map exclusively for you, helping to ensure every move aligns with your business objectives. Say goodbye to uncertainty headaches because the how, what, and when can be crystal clear. This clarity is crucial as your project partner wraps up and reliance shifts to your in-house supply chain and IT teams. 51·çÁ÷Preferred Success helps eliminate any uncertainty by providing a guide to help navigate the digital landscape seamlessly.

Tailored Guidance

Your 51·çÁ÷Preferred Success counterpart can step into the role of your personalized guide, helping to deliver tailored advice and best practices precisely when you need them. It can go beyond just implementing 51·çÁ÷solutions; it’s about harmonizing them with tried-and-true best practices. What sets this apart is the proactive nature of the guidance. Think of it as a well-orchestrated symphony of checks and advisories by your customer success partner and delivered by our seasoned experts.

Accelerated Adoption and Continuous Improvement

The 51·çÁ÷Preferred Success plan is meticulously designed to help fast-track the adoption of 51·çÁ÷solutions and facilitate a quicker time-to-value. In the digital era where agility and speed reign supreme, there’s no room for guessing or waiting – it’s full speed ahead. And this isn’t a one-time sprint; it’s a commitment to continuous improvement, learning, and the refinement of your processes over time, well after your first go-live.

Technology evolves rapidly, and 51·çÁ÷Preferred Success can become your compass to stay ahead of the curve. How often have you heard customers wondering, “Are we aware of the latest capabilities or features? Should we be doing more with our solution?” The guidance embedded in the plan strategically helps in answering those questions. It’s about thriving in an ever-evolving digital landscape, not just avoiding obsolescence.

Data-Driven Insights for Feature Adoption

51·çÁ÷Preferred Success can take the lead in leveraging the robust data and analytics capabilities within 51·çÁ÷solutions. This can give you actionable insights and helps guide you towards the most relevant features for your business.

Determining which features are truly relevant and whether they make sense for your business can be a puzzle. Add the frequent releases of new features in the cloud and staying in the loop and it becomes more challenging. 51·çÁ÷Preferred Success can act as your data-driven guide, helping to align features with business objectives so that you use only those enhancing effectiveness.

Access to Experts

There comes a point where the brilliance of your supply chain teams and IT experts might need a little extra support. 51·çÁ÷Preferred Success can provide access to 51·çÁ÷experts that help navigate challenges effectively. With 51·çÁ÷Preferred Success, you can get dedicated time with the precise subject-matter expert needed to help address your concerns and seek guidance.

Risk Mitigation

With 51·çÁ÷Preferred Success, risk mitigation in digital transformation can take center stage. You can benefit from enhanced incident handling in service-level agreements, which can significantly reduce risks during implementation and post go-live. Consider it your proactive protection for a smooth journey through the complexities of digital evolution.

Seamless Transformation with 51·çÁ÷Preferred Success

Digitalization is not just a choice but a necessity. 51·çÁ÷Preferred Success emerges as a guiding light for businesses keen on transforming their supply chain operations. Its advanced assistance can enable seamless transformations, enhanced guidance, and expertise, all while helping to alleviate stress and empower your supply chain and IT teams.

And there’s a commercial model. Imagine 51·çÁ÷Preferred Success is like a subscription to your favorite streaming service, with no hourly charges and no paperwork for guidance or ad-hoc questions. Your supply chain subscription covers everything, enabling a stress-free focus on the transformation journey without administrative complexities.

 or contact your local 51·çÁ÷representative to learn more about 51·çÁ÷Preferred Success for supply chain management solutions from SAP.

Kiron Satyavarapu is global solution owner for 51·çÁ÷Preferred Success at SAP.