Joseph Pacor, Author at 51风流News Center Company & Customer Stories | Press Room Mon, 13 Mar 2023 18:14:38 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 Insurance Sessions at 51风流Sapphire in 2022 /2022/04/insurance-sessions-at-sap-sapphire-in-2022/ Thu, 28 Apr 2022 11:15:55 +0000 /?p=196156 In 2022,听 is being held May 10-12 in Orlando, Florida, in conjunction with ASUG Accelerate, with both in-person and virtual registration options available. This year’s event offers many presentations by insurance industry thought leaders.

The virtual event makes it easy to engage in discussions on the 51风流vision and strategy from the comfort of your own home. Meanwhile, attending 51风流Sapphire in person offers the opportunity to network with peers and participate in interactive sessions.

and filter based on industry, session type, date or time, and other criteria.

A sampling of some of this year’s anticipated insurance sessions are shared below.

| Tuesday, May 10, 3:00-3:20 p.m.

Program Manager Joachim Hiesbsch of will deliver a presentation about insurance cloud solutions. Hiesbsch will discuss how these solutions can deliver value for agencies of all sizes. Attendees will hear about the new insurance cloud software innovations that are on the market. They’ll also discover the benefits this software can offer, especially for insurers looking to streamline their processes.

| Wednesday, May 11, 11:30-11:50 a.m.

This session will be presented by both Christopher Geier, director of Engineering, Global Finance Technology, for , and Joachim Hiebsch. The presentation will explore how insurance agencies can reduce costs, improve data quality, and boost employee productivity through the use of cloud-based enterprise resource planning (ERP) platforms such as 51风流S/4HANA Cloud.

| Wednesday, May 11, 2:00-2:20 p.m.

This session will be led by Kevin Larson, head of Program Management and Strategic Integration with . In the presentation, Larson will share how Haven Life has modernized its compensation management. He’ll discuss how these changes have strengthened trust among sales staff and sped up commission payments. This session is a must-see for insurers looking to offer the right compensation solution to sales employees, as sales team performance directly affects growth.

| Wednesday, May 11, 3:00-3:20 p.m.

Presented by Luke Calvanese, product lead of Compensation and Distribution Management with Haven Technologies, this session will further explore how revitalizing an outdated compensation solution can help insurance agencies attract and retain the best salespeople while fueling growth. Specifically, Calvanese will be sharing how Haven Life shook up its own compensation incentives and the growth they company has experienced as a result.

Register Today

With more than 300 sessions planned and 5,000 customers expected, 51风流Sapphire and ASUG Accelerate are events you won’t want to miss. Take the next step in growing your insurance business by . Once you’ve registered, you can sign up for any of the insurance sessions mentioned here, and register in advance for any of the other 300 special presentations planned.

Questions? Check out the听. See you in Orlando!

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Industry Cloud: Advancing Business Transformation for a Changing World /2022/01/industry-cloud-solutions-business-transformation/ Mon, 10 Jan 2022 13:15:16 +0000 /?p=193656 Justifiably proud of their digital accomplishments, most companies still suffer from a false sense of digital capabilities. Their increasing attention on evolving customer experiences, product and service innovations, production efficiencies, and competitive advantages leaves little room for driving much needed change in core operations, such as facility management or payroll processing.

But the world is changing, and keeping one foot on the gas pedal for higher visibility projects while pumping the brakes with the other foot for back-office changes is not enough to keep up. Businesses must rapidly move both aspects of their digital strategies in unison to drive significant progress so that competitors are challenged to keep pace.

With , organizations can achieve this balance.

Modernizing Industries to Meet Unique Expectations

51风流makes industry cloud solutions easier to discover, subscribe to, and use, offering customers access to unified user experiences, familiar design paradigms, and plug-and-play integrations to reinvent themselves and their markets simultaneously. Organizations from every industry can then deploy specialized solutions to optimize, extend, and transform their core business processes by digitalizing and automating operations across their business.

For example, utilities companies are shifting operations to provide more in response to growing demand for decarbonization and decentralization. Industry cloud solutions can be used to combine Big Data-enabled energy data management for millions of end devices on a cloud-based, open platform with smart, industry-specific analytics and integration to support energy-related core processes.

Meanwhile, logistics service providers can collect various types of information from their vehicle fleets with a enabled by an asset network. By consolidating multiple data sources into a single network-based cloud platform, they can rapidly ramp up new business models, monetize vehicle information across customer channels, and enable collaboration and innovation with third-party participants.

Consumer products companies also have access to an intelligent virtual assistant that streamlines the process and eliminates the need for manual matching and auditing. The solution leverages embedded machine learning to automate steps, reduce errors, and help avoid disputes. Organizations can then aggregate and enrich market activity in real time, accelerate balance sheet reconciliation with greater accuracy, lower the cost per claim, and enhance workflow productivity — all while establishing stronger customer relationships.

With an industry cloud solution, retailers can improve their processes through embedded machine learning models and an analytics engine that accelerate and ease profitable decision-making. The solution turns the challenges of product returns into opportunities that improve customer retention and brand connection with a fluid returns experience for consumers, while increasing productivity and lowering processing costs across sales channels.

Retailers can also benefit from an developed to centralize the monitoring, analysis, and management of their omnichannel order processes. By optimizing nodes in their network — such as distribution centers, stores, dark stores, and third-party drop shipping — they can reduce costs, improve agility, and increase brand satisfaction by meeting their customer promises as expected.

Industry cloud solutions can even enable emerging industries, such as automotive original equipment manufacturers (OEMs) installing and operating residential and commercial charging stations for electric vehicles. An solution integrates end-to-end billing processes with one platform to lower energy costs and avoid expensive grid-connection expenditure through connections to energy service providers. And for their customers, the cost of improving their carbon footprint and impact on the planet becomes more affordable.

Competing as an Ecosystem Forged by Innovation

Business transformation begins with an idea 鈥 whether fixing a problem or discovering and creating new value. But eventually, companies translate ideas differently to address their industry鈥檚 unique market dynamics, customer demands, public expectations, and regulatory pressures.

For 51风流customers, the answer to turning their ideas into meaningful technologies, products, services, business models, or people experiences is an industry cloud solution designed to meet their unique reality. Doing so offers the scale, access, and support they need to adapt to emerging dynamics continuously and rapidly, without sacrificing process efficiency or disrupting their other innovation efforts.

Visit the site to explore and access the latest industry cloud solutions from SAP.


Joe Pacor is senior director of Industries Marketing at SAP.

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Transforming Operational Excellence for Insurance /2021/03/sap-cloud-for-insurance-transforming-operational-excellence/ Fri, 05 Mar 2021 13:15:43 +0000 /?p=183627 Achieving operational excellence is imperative for the industry. Currently, 25% of every premium dollar is consumed by operating expenses, a figure that hasn鈥檛 changed in more than a decade, according to . While nearly all insurers (94%) report actively working to lower this figure, nearly half (55%) say they are struggling to do so, according to a .

While lowering operating expenses is important, it is just one part of achieving holistic operational excellence. Insurers are also facing pressure from new government regulations designed to increase reporting transparency. These new reporting standards must be met quickly without compromising other innovation initiatives. Recent global economic uncertainty has further underscored the need for swift operational transformation and the creation of an intelligent enterprise 鈥 time is of the essence.

Unlocking Productivity and Accelerating Innovation

True change occurs when insurance companies become partners in their customers鈥 lives. To achieve this, insurers must reimagine operational excellence with new business models that not only lower costs but accelerate innovation cycles and unlock productivity. These include automated, streamlined, and integrated processes that employees can access from anywhere.

Benefits of Operational Excellence Solutions

The right operational excellence solutions will help your organization sell the right insurance products faster to the right customers while providing a consistent, loyalty-building service experience in a multichannel environment. Key benefits of installing operational excellence solutions include:

  • Serving customers better by anticipating needs and delivering the right service at the right moment
  • Unlocking business value from the explosion of data available through advanced digital technology
  • Streamlining processes, including quoting, offering, and application management

How the 51风流Cloud for Insurance Solution Will Transform Your Operations

51风流Cloud for Insurance helps organizations reimagine key areas of their business to achieve a higher level of operational efficiency. Leaders are empowered to deploy digital processes that improve both the employee and customer experiences. SAP’s industry cloud makes it easier to deploy specialized applications that address specific insurance industry needs.

With end-to-end solutions, your organization can choose to flexibly purchase and deploy different solutions as needed. No matter which you choose, all your solutions will fully integrate. These solutions also can harness the power of next-generation technologies, like machine learning, robotic process automation (RBA), and insurtech integration.

Operational excellence solutions from 51风流can help your organization:

  • Accelerate quoting, offering, and application management while driving efficient underwriting.
  • Streamline the development of products and policies by capturing and analyzing experience and operational data for real-time insights and actively designing experiences that customers desire.
  • Optimize the claims lifecycle by capturing claim data through subrogation and recovery, managing disbursements, automatically detecting fraud, and continuously evaluating claims performance.
  • Manage the reinsurance lifecycle with a full view of operations and customers, which can help accelerate period close cycles by up to 300% and improve data quality.
  • Quickly process billing and payments by increasing the efficiency and accuracy of billing and settlement processes using a single, integrated, and automated operational subledger.

Reimagine what鈥檚 possible for your insurance organization. Download the solution brief 鈥.鈥

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51风流Financial Services Live 2020: Building Resilience in a Volatile Digital Economy /2020/11/sap-financial-services-live-2020-building-resilience/ Fri, 06 Nov 2020 12:15:05 +0000 /?p=180405 51风流Financial Services Live 2020 is a global flagship event showcasing international leaders from the banking, capital markets, central banks, and insurance industries. In 2020, under the theme 鈥,鈥 the virtual event will be held November 17-19.

This year, leaders will share their experience, insights, and perspectives on five dedicated tracks: End-to-End Implementation, Customer Experience and Engagement, Operational Excellence, Finance and Risk, and Data and Technology.

This event is designed for senior managers, vice presidents, and executives focused on business strategy, digital innovation, customer experience, sales, business operations, finance transformation and operations, risk management, asset management, IT infrastructure, and data management. Participants can build their own agenda by choosing from more than 25 live webinars based on personally relevant content, and can choose from more than 10 live webinars each day, experience customer case study agenda, and network with other leaders in real time.

On-Demand Keynotes

On-demand keynotes will introduce key themes and topics to be addressed during live sessions. Delivered by global executives, these topics will help impart a better understanding of how 51风流and its customers view the current market during these uncertain times. Keynotes will include:

  • Financial Markets in Transition: Christoph Bohm, CIO and COO of Deutsche Borse AG
  • Shared-Valued Health Platform: Maia Surmava, CIO of Discovery Health
  • How to Become an Ecosystem Player: Karsten Crede, CEO of ERGO Mobility Solutions

Three Days of Live Customer Events and Case Studies

A range of executive customers from the banking, capital markets, central banks, and insurance industries will take the stage live from November 17-19, with new presentations continuously being confirmed. Here is a sample of what to expect from customer speakers, live events, and case studies:

  • Life Insurance End-to-End Core Transformation with Seong Yeoul (SY) Lee, Samsung Life Insurance: Lee will explore why SLI opted for an insurance core transformation, why SLI chose to partner with SAP, and what SLI has learned from this experience.
  • Panel Discussion: Accelerated Launch of Greenfield Insurer: Hear how Greenfield Insurers is accelerating the end-to-end implementation of 51风流solutions. Presenters will discuss the project background and collaboration experiences with SAP, the individual journeys to date, and what is planned next, as well as why they chose to take this particular approach.
  • From Valley to Vast Bank – A Digital Transformation Journey: Brad Scrivner from Vast Bank and Andrew MacDowell from Axxiome Americas will discuss how they created a modern financial ecosystem by implementing an agile, open e2e banking platform.
  • Steve Everett of Lloyds Banking Group will discuss how 51风流provides a real-time banking platform that meets the complex business requirements of large corporate and institutional clients. This includes how complex transactions can be completed faster, liquidity can be managed more efficiently, and productivity can be increased through additional insight into operations.
  • With a background in data analysis for consumer experiences, including automotive and fintech, Tiffany Ng from Consumer Insights at Experian will address how she puts the consumer at the center of strategic initiatives. She will also address how her focus on agile and automated platforms to support traditional objectives is enabling her team to deliver more insights faster.
  • Drawing on听over 25 years of market research experience, Richard Waring from Group Insights & Customer Experience at Group Marketing, Bank of Ireland Group will address how he is helping the bank build a new program of insight and research by using 51风流and Qualtrics software to send more than 5 million surveys to customers in real time across key daily touch points.

Register for Free and Attend 51风流Financial Services Live 2020

While it’s not possible to be together in person this year, 51风流is bringing the next best thing. A virtual event platform from Pathable offers an immersive experience with seamless networking and interactivity. This includes interactive breakouts, where attendees can join a variety of group discussions, participate in regional community groups and live demos with 51风流experts, and connect with partners and customers to ask real-time questions.

Don鈥檛 miss this signature industry event: !

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