John Wagner Jr., Author at 51·çÁ÷News Center Company & Customer Stories | Press Room Fri, 14 Jun 2024 13:02:39 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 51·çÁ÷Preferred Success Expanded to Smooth Integration of Contingent Workers /2024/06/sap-preferred-success-expanded-integration-contingent-workers/ Wed, 19 Jun 2024 11:15:00 +0000 /?p=226252 Companies are leaning more on contingent workers to meet strategic goals and objectives, increasing the proportion of contractors, crowdsourced consultants, freelancers, and gig workers in their total workforce. But do they have the tools to manage this talent smoothly and integrate it with internal employees? Not necessarily.

According to , the makeup of the modern workforce is growing so complex that organizational leaders are realizing that their existing workforce management systems are inadequate for bridging the gap between internal and external contributors.

This doesn’t have to be the reality anymore, thanks to the expanded edition of the plan for 51·çÁ÷Fieldglass solutions. Organizations can now create a consistent strategy and experience for their entire workforce – from planning and staffing to onboarding and payment. More important, the plan can empower business leaders to innovate strategies that address future disruption, accelerate capacity ramp-up, and reduce costs.

Setting a Higher Standard for Workforce Management

This expanded edition adds more adoption and utilization-driving features to the base subscription of the 51·çÁ÷Preferred Success plan. Offering greater access to expert guidance, enhanced services, prescriptive reviews, and firsthand assistance with feature adoption, the expanded edition helps surround organizations with the guidance and conversations they need.

Fast track the value of your cloud investments with 51·çÁ÷Preferred Success

A product specialist orchestrates opportunities for an 51·çÁ÷customer to collaborate closely with relevant experts. This includes regular calls to discuss and triage concerns, assess business processes and technology usage, review implementation calendar and plans, document the solution landscape, and deliver services and follow-up.

One enhanced service is a solution review. The one-on-one workshop is tailored to meet the needs and objectives for an effective and efficient operation of 51·çÁ÷Fieldglass solutions, setting a higher standard for operational excellence. Engaging with 51·çÁ÷experts, organizations can obtain recommendations and advice on solution configuration changes that can alleviate pain points, improve the user experience, and eliminate or reduce bottlenecks.

51·çÁ÷experts dive even deeper into an organization’s specific organizational and workforce needs during the business review. This semiannual, remote, one-on-one workshop allows collaboration with experts to help ensure deployed 51·çÁ÷Fieldglass solutions are optimized and aligned with evolving processes, strategies, and leading practices. Areas where new functionalities can be incorporated into the solutions are also assessed and identified, while business process improvements are considered based on KPI analysis.

The expanded edition also facilitates the activation of new features from 51·çÁ÷Fieldglass solutions that are relevant to business goals and can further enhance the user experience. Assisted by experienced subject-matter experts, organizations can identify, evaluate, deploy, and measure the impact of new features. The new features can also be tested before going live to pinpoint potential effects and determine changes necessary to maximize adoption.

But the benefits of the expanded edition of 51·çÁ÷Preferred Success for 51·çÁ÷Fieldglass solutions don’t end there. It also includes cloud release guidance on new capabilities in the contingent workforce management solutions, allowing organizations to reach their goals on their terms and timelines. Before each release, 51·çÁ÷experts identify release dates, notes, and crucial details surrounding new and sunsetting functionality to help organizational stakeholders stay current on what’s relevant to their business.

Moreover, managed learning resources are available through 51·çÁ÷Learning Hub for up to five administrative users at no extra cost. This component of the expanded edition helps empower the workforce with guided, hands-on training that can maximize the organization’s investment in 51·çÁ÷Fieldglass solutions. Access to learning content for all 51·çÁ÷solutions can enable business teams to learn faster with a redesigned learning experience, innovate smarter, and manage their knowledge proactively.

Driving Resilience with a Well-Managed Workforce

The expanded edition of 51·çÁ÷Preferred Success for 51·çÁ÷Fieldglass solutions offers a comprehensive framework for , including contingent workers. The plan can empower organizations to navigate complexities and innovate strategies, achieving operational excellence and staying ahead in a dynamic landscape.

Ready to elevate the management of your workforce and forge a resilient path to future success? or contact your local 51·çÁ÷representative to learn more about the expanded edition of 51·çÁ÷Preferred Success for 51·çÁ÷Fieldglass solutions.


John Wagner Jr. is global practice lead for 51·çÁ÷Preferred Success at SAP.

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Procurement’s Impact Rises with the Expanded Edition of 51·çÁ÷Preferred Success /2022/10/procurement-sap-preferred-success-expanded-edition/ Tue, 11 Oct 2022 13:15:48 +0000 /?p=200042 With supply chain delays and economic turbulence expected to continue for the next year or so, buying decisions and vendor choices remain highly critical to overall business health. Yet, many procurement functions still operate with technology lacking basic capabilities such as visibility across the organization and supply chain and predictive analytics for business planning, forecasting, and investing.

Procurement leaders struggle with optimizing the use of data and analytics (54%), adopting artificial intelligence (51%), and automating processes (37%), according to sponsored by SAP. And if they do implement new technologies, adoption for 41% of organizations tends to be low, presenting a significant barrier to digital transformation.

The 51·çÁ÷Preferred Success plan for 51·çÁ÷Ariba solutions, expanded edition, empowers procurement leaders to rethink the status quo of their digitalization during a new implementation of procurement and supplier collaboration solutions from SAP.

A Guided Adoption Experience

The need for cloud-based procurement technology – such as – has accelerated in recent years to realize more substantial business results. For most procurement functions, this digitalization approach increases process efficiency, improves vendor relationships, reduces business costs, helps ensure spend compliance, and drives value to the bottom line while unifying purchasing, supply chain, manufacturing, deliveries, and sales.

Despite such impressive possibilities, such a procurement experience can be difficult to achieve without the right guidance – only exacerbating the pressures, challenges, and frustrations felt across every vendor and buyer interaction.

51·çÁ÷Preferred Success for 51·çÁ÷Ariba solutions, expanded edition, works to break this cycle of lackluster technology adoption. Building on the highly valued portfolio of the existing offering, this edition can identify the value of 51·çÁ÷Ariba solutions based on individual goals and challenges and analyze the impact of adoption to set expectations and determine required changes. In addition, it is designed to activate new features as soon as they become available and measure business outcomes from testing to go-live and production.

51·çÁ÷Preferred Success for 51·çÁ÷Ariba solutions, expanded edition, combines personalized advice, practical guidance, and proactive partnership to help accelerate the procurement function’s digital transformation in the cloud. Organizations can collaborate with 51·çÁ÷experts to enable new features, interfaces, and simple customizations during each quarterly update of 51·çÁ÷Ariba solutions.

This relationship helps troubleshoot issues in areas of concern, including data management, configuration, and setup and addresses any other high-priority issues with in-depth knowledge of the implemented solution. For example, product experts can investigate and resolve integration requirements, answer non-support questions, and advise on best practices.

Even more beneficial is a semiannual application review led by 51·çÁ÷experts. Procurement leaders can experience a holistic assessment of their business’s cloud landscape to understand current and upcoming challenges and explore opportunities for new functionalities, such as machine learning-based automation of a process or workflow.

The Extra Impact of Continuous Support

With 51·çÁ÷Preferred Success for 51·çÁ÷Ariba solutions, expanded edition, procurement organizations can take advantage of the ever-evolving and continuously improving nature of the cloud – even if they’re unfamiliar with the technology.

The edition offers the prescriptive guidance and personalized assistance necessary to implement new technologies and capabilities while safeguarding process integrity, optimizing operations, and unlocking innovative thinking. But more importantly, it turns procurement organizations into impactful business partners that create new opportunities for profitability and growth with less risk and greater flexibility.

Ready to amplify the impact of your procurement function? Contact your local 51·çÁ÷representative to learn more about 51·çÁ÷Preferred Success for 51·çÁ÷Ariba solutions, expanded edition.


John Wagner, Jr. is global practice lead for 51·çÁ÷Preferred Success – Procurement at SAP.

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51·çÁ÷Preferred Success Opens the Door to Talent Businesses Need Now /2021/01/sap-preferred-success-and-sap-fieldglass-talent-businesses-need/ Mon, 18 Jan 2021 13:15:25 +0000 /?p=182285 The workforce you need today isn’t the same as it was yesterday – and it will undoubtedly be different tomorrow. To , organizations are capitalizing on a well-managed, dynamic, and flexible external workforce. And 51·çÁ÷Preferred Success can help reveal yours with the visibility and insight of 51·çÁ÷Fieldglass solutions.

While navigating an economy that is reshaping customer demand, business models, and industries in unpredictable ways, executives are just as concerned about their company’s recovery readiness. Just days before the onset of the pandemic, revealed that four-fifths of CEOs worried about skill gaps, up from half in 2012.

As the marketplace continues to evolve, concern over skill shortages is intensifying. In response, businesses are relying more on contingent talent, comprising 42 percent of the average workforce spend according to . Sometimes, we even hear organizational managers say that their company couldn’t conduct business as usual without the support of independent contractors, freelancers, temporary staff, and service providers.

Despite the importance of external workers, most CEOs and senior leaders do not have fast, easy access to information on them. This reality is not as uncommon as you may think. In fact, this lack of visibility that limits compliance, governance, cost control, and resource optimization prompts many companies to implement solutions. And with the assistance of the offering, our customers are aligning their workforce practices with business needs in real time.

Uncovering Workforce Value Outside the Payroll

Every business wants the best talent – on the payroll or not – that can help see them through times of disruption, uncertainty, and prosperity. They need knowledgeable people who can get the job done efficiently, timely, and with an edge that further differentiates the brand. And most importantly, executives expect high-quality outcomes at a fair price and the ability to quickly identify talent that could be a valuable candidate for an open role or leadership position.

Bringing these expectations to life requires a system of checks and balances when managing workers hired outside the payroll. This capability involves workflow automation that serves as a single point for compliance auditing, assignment administration, communication, and delivery of work items. External workforce information should also be integrated seamlessly with modern enterprise resource planning (ERP) software to trigger invoicing and payment; cost analysis; and HR processes such as onboarding, badging, security checks, technology access, and laptop distribution.

Our customers find that 51·çÁ÷Fieldglass solutions are well-suited to support such a digital transformation. But to optimize their adoption of the vendor management system, they often want insight-driven, prescriptive, and personalized support to determine goals that complement their business strategies and address talent management disparities.

51·çÁ÷Preferred Success gives the guidance that our customers seek. With a comprehensive portfolio of exclusive success plans and support expertise, organizations can identify opportunities for cost savings, process automation, and adoption of business networks to allow qualified contingent workers to bid against each other. Tailored functional learning, change management, and enhanced support capabilities are also offered to help implement new solutions, establish new processes and refine existing ones, and foster business-wide adoption.

Perhaps as its most critical advantage, 51·çÁ÷Preferred Success offers continuous support throughout our customers’ transformation journey. We give organizations the freedom to fully understand emerging trends and consider how they relate to their business needs, workforce capabilities, and digital strategies. These developments may include recently passed labor regulations, rising demand for new skills, evolving market forces, and shifts in business direction.

Semiannually, 51·çÁ÷Fieldglass solutions are updated to fulfill the changing landscape of external workforce management. However, we also understand that our customers must also strategically choose capabilities based on current requirements and scale the technology as the contingent workforce fluctuates. Access to the latest release notes, solutions road maps, and real-life best practices allows our customers to make informed decisions that meet their unique needs.

Bringing to Life a Connected Ecosystem of the Right Talent

For many of our customers, the experience of evolving their external talent management with 51·çÁ÷Preferred Success brings a new perspective on the value of independent contractors, freelancers, temporary staff, and service providers.

Every workshop, design-thinking session, update release, and process change allows them to make connections between business goals, defined success metrics, and the role of external employees. This level of visibility enables them to look beyond the day-to-day minutia to think about their entire workforce on and off the payroll – opening the door to the talent they need.


Get more real-life insights on 51·çÁ÷Preferred Success through the series, Heading to the Cloud with 51·çÁ÷Preferred Success, and learn how your entire company can accelerate cloud adoption and business outcomes with insight-driven, prescriptive, and personalized guidance and support.

Stay in the conversation by following 51·çÁ÷Services and Support on
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John Wagner, Jr., is global practice lead for 51·çÁ÷Preferred Success, Intelligent Spend Management, at SAP.
Nick Geiger is director of Customer Adoption, Americas, for 51·çÁ÷Fieldglass.

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From Crisis to Opportunity: Procurement Agility with 51·çÁ÷Preferred Success /2020/11/procurement-agility-sap-preferred-success-crisis-opportunity/ Tue, 24 Nov 2020 12:15:30 +0000 /?p=180828 Procurement processes and the supply chains they support are under enormous strain, but this is not the time for crisis-mode operations. Businesses must go even further by redefining their procurement functions, how they operate with agility, and which capabilities are needed – and 51·çÁ÷Preferred Success is ready to help deliver them all.

Businesses worldwide count on their procurement functions to solve complex problems. From ensuring compliance and sustainability, increasing customer satisfaction, and reaching strategic goals, this area has long served as a proponent of recovering profitability, preserving cash, de-risking production and delivery, and pivoting with market dynamics.

While still a crucial player in disruption mitigation, procurement leaders need to face today’s volatile economy with a completely new approach. Region-specific shutdowns, material shortages, consumer behavioral shifts, and forced social distancing – all these concerns and more require transparent operations, immediate access to alternative suppliers, optimized contracts, demand predictability, and widespread digital collaboration.

For many 51·çÁ÷customers, this much-needed edge is found in the cloud with  solutions. And some of them are benefiting from the guidance and support of the  offering as they become faster, leaner, and more flexible when tackling disruptions with valuable outcomes.

Disruption Redefined

User adoption and consumption are critical factors for successful cloud implementations. 51·çÁ÷Ariba solutions are no exception, especially as procurement functions strategically guide the business through any crisis. But more importantly, the flexibility to pivot as quickly and drastically as needed is tremendously critical.

With 51·çÁ÷Preferred Success, our customers can achieve the best of both worlds. Our portfolio of 51·çÁ÷Ariba solutions is tremendously comprehensive – covering all aspects of sourcing and procurement, including payment. However, few companies need to consume every capability all at once. Instead, our companies gain the greatest value from the solutions by taking a targeted, phased approach.

As the underlying foundation of incrementally deploying 51·çÁ÷Ariba solutions, 51·çÁ÷Preferred Success offers insight-driven, prescriptive guidance and support for adopting capabilities that address present requirements, scaling as circumstances evolve, and turning on new features as businesses grow. These success plans also detail how the customer, its partner, and 51·çÁ÷should work together to maximize the value of the digital investment.

At SAP, we also understand that fully digitalizing procurement operations in the cloud is best supported by a change management process that is clear and measurable. A dedicated customer success manager works directly and regularly with the customer to help ensure all objectives for implementing and using 51·çÁ÷Ariba solutions are achieved and scaled optimally. During this time, we modify the success plan to match current and future use of the cloud solutions to the business’s uniquely evolving nature.

From Tactical Operations to Strategic Protectors

With 51·çÁ÷Preferred Success, growth priorities, innovation cycle times, and supplier risk management no longer get lost in the minutia of navigating disruption. Now, they can be aligned with evolving economic, marketing, and business dynamics so that ordered goods and services meet every customer’s needs – no matter how disruptive the market landscape.


Get more real-life insights on 51·çÁ÷Preferred Success in this weekly series, Heading to the Cloud with 51·çÁ÷Preferred Success, and learn how various parts of your company – from HR and finance to sales, marketing, and the supply chain – can accelerate cloud adoption and business outcomes with insight-driven, prescriptive, and personalized guidance and support.

Stay in the conversation by following 51·çÁ÷Services and Support on
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Alex Orosz is a business development and go-to-market lead for 51·çÁ÷Preferred Success.
John Wagner Jr. is a global practice lead for 51·çÁ÷Preferred Success at SAP.

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