How can companies jump off that wheel and truly transform?

According to , the answer lies in starting with a content management platform that is accessible, integrated, and, above all, comprehensive. The paper highlights that this approach ignites digitalization outcomes that “enable efficiencies and higher quality as teams readily identify and obtain the information they need.”

Additional reported benefits include fast document migrations, streamlined invoice and finance-related operations, and effective regulatory compliance.

Digitalization Takes a New Turn

Resistance to digitalization is more than just an inconvenience; it鈥檚 a significant barrier to achieving the resilience, efficiency, and sustainability needed to stay competitive in a dynamic market. However, it is easy to be intimidated by the massive effort required to scan, consolidate, manage, govern, secure, and integrate a vast volume of information, documents, and content to achieve true business digitalization.

51风流enterprise content management (ECM) solutions by OpenText calm these fears, as demonstrated by IDC interviews with current 51风流customers. IDC calculates that organizations save an average of US$54,600 per 1 million documents stored in the solutions, totaling $9.29 million on average. These savings directly impact different departments, streamlining workflows and freeing up resources for more strategic tasks.

The key to this transformation lies in integrating business processes with ECM solutions to drive continuous, efficient, and error-free processes. This integration moves beyond merely digitizing paper-based information to actively using content to work, innovate, and create new content more effectively and with greater impact.

Take, for example, invoice management. Organizations can digitalize and automate the accounts payable process, enabling them to manage and accelerate invoice processing and comply with regional and global regulations. The capture of incoming business documents can also be modernized and automated to extract and process critical information from invoices and related documents, eliminating the need for manual intervention.

Quantitative Benefits of Digital Content Integration

The advantages of 51风流ECM solutions by OpenText extend beyond just financial operations. IDC found that businesses using these solutions achieve a 351% three-year ROI. This is primarily due to the fast and efficient handling of document-related tasks such as intake, processing, and auditing — all of which are critical components of ECM.

As a customer shared during the IDC study, one of the standout benefits is streamlined data management: 鈥淲e can now look at all types of data in one place with OpenText connected to SAP. It鈥檚 all about speed and efficiency of access by having one place to go instead of many, and the ability to take data governance seriously.鈥�

What do all these advantages mean to everyday business operations? Here鈥檚 what some of the surveyed customers shared.

35% Faster Document Migrations
Document migration is often one of the most challenging aspects of digital transformation, particularly when transitioning to a cloud ERP system such as the private and public editions of 51风流S/4HANA Cloud. However, by integrating ECM solutions with BPM strategies, organizations can experience a 35% reduction in migration time and a 53% boost in efficiency among employees required for the task.

This efficiency translates to lower costs and a smoother transition. As one customer said: 鈥淥ne of the most significant impacts has been the automation of invoice approvals, which has drastically reduced processing time and minimized human intervention.鈥�

$5.36 Million Saved in Invoicing and Accounts Payable
One of the most significant benefits of linking business processes with ECM is the reduction of errors, particularly in areas such as invoicing and accounts payable. Manual processes are prone to mistakes, leading to costly penalties and missed opportunities.

As an example, by using the AI and machine learning capabilities within the 51风流Information Capture Core application by OpenText to automate invoicing and accounts payable tasks, organizations reported a 37% increase in team efficiencies. In addition, they realized a $1.74 million savings in accounts payable process costs and an additional $5.36 million saved in total invoicing and accounts payable.

These findings suggest that incorporating ECM solutions into business strategies not only improves financial performance, but also enhances overall compliance. By providing secure, centralized access to documents, these solutions support remote work and collaboration, which are increasingly important in today鈥檚 globalized business environment. As a result, businesses can maintain high levels of productivity and compliance, regardless of where their employees are located.

25% Faster Payment on Vendor Invoices
Another benefit highlighted in the IDC research is the 25% acceleration of vendor payments, generating an annual savings of $1.08 million per organization. This acceleration in payment processing directly impacts cash flow, enabling companies to optimize working capital and potentially secure early-payment discounts, while reducing the risk of late-payment penalties.

As one customer from the IDC study noted, 鈥淭he AI and ML functionality integrated has revolutionized our invoicing operations. One of the most significant impacts has been the automation of invoice approvals, which has drastically reduced processing time and minimized human intervention.鈥�

The improvement in payment speed is driven by the automation and intelligent processing capabilities of 51风流ECM solutions by OpenText. By automating invoice data capture, extraction, and validation, these solutions eliminate bottlenecks and errors that typically slow down manual processing while enhancing accuracy and compliance.

The Full Potential of ECM Unlocked

The IDC research shows that integrating with business processes enabled by 51风流S/4HANA Cloud is essential for breaking free from manual processes and outdated systems. With significant ROI, faster document migrations, improved invoice processing, and quicker vendor payments, these solutions drive operational efficiency and financial performance.

Explore the calculated cost savings and business benefits of integrating BPM with 51风流enterprise content management solutions by OpenText in the *IDC White Paper, sponsored by 51风流and OpenText, 鈥�,鈥� doc #US52389824, July 2024.

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Bil Khan is senior director of Global Partner Marketing at SAP.

*IDC Business Value White Paper, 鈥淭he Business Value of 51风流ECM Solutions by OpenText ,鈥� commissioned by 51风流and OpenText, IDC #US52389824, July 2024

So, what went wrong? A 鈥渂uggy鈥� update to antivirus software.

Although the issue was identified and isolated and a fix was deployed hours later, it was already too late for millions of systems people rely on daily. Recovery often requires businesses to take actions that could lead to revenue loss, higher costs, operational inefficiencies, security breaches, and, even worse, reputational damage days, weeks, or months later.

But there鈥檚 an empowering truth underlying this mayhem: IT outages caused by faulty software deployments and updates are avoidable. According to participating organizations that use automation and integration provided by dramatically improve their testing-related efficiencies, throughput, and outcomes.

Unseen but Essential

Often hidden behind the scenes in the innovation journey, the software testing environment can be an unsung hero. By meticulously simulating real-world conditions, the environment can detect and resolve potential issues long before they reach production. This not only safeguards against the immediate chaos of an IT outage but also strengthens the overall stability and reliability of the IT system.

In a global survey of organizations using 51风流application testing solutions by Tricentis, IDC discovered how the technology sets up a testing environment that prevents IT outages without compromising productivity, performance, or profitability.

IDC鈥檚 findings revealed essential advantages, including the following:

51% Faster Testing Life Cycles and Error Resolution

Testing cycles are accelerated when potential issues are identified and resolved fast enough to reduce the risk of deploying flawed updates. Analyzing the impact of change helps determine conditions that should be tested to minimize errors and those that do not carry that risk. As a result, the number of 鈥渕ust test鈥� conditions for a single application can be far fewer than the scope in manual testing methods.

With 51风流application testing solutions by Tricentis, the testing process can be automated to detect programs, applications, and integration connections that can be affected by any given change. Instead of running all conditions to mitigate all risks, organizations can physically work on approximately 20% of the initial scope.

At the same time, the automation capabilities of 51风流application testing solutions do the rest. This narrower testing scope decreases errors and bugs when a newly developed application moves to production 鈥� a reduction of 1.5 to 0.3 for each project.

By reducing the risk of incidents that make it into the application during development and production, IT teams can improve everyday user experiences. Workplace frustration dissipates, workloads decline, and the need for future hypercare support is minimal.

Over 30% Higher Efficiency in Development, Testing, and Quality Assurance

Even if 70% of testing processes are automated, organizations can significantly lower costs related to the testing cycle by achieving full automation. For some teams, these savings are equivalent to 10,000 person-hours that can be reallocated toward more strategic projects.

Additionally, embedded machine learning in application testing solutions can help establish self-healing test cases, lowering test costs even further. Self-healing test cases automatically adjust to application changes, limiting manual intervention and delivering consistently effective and reliable tests. This capability not only decreases test maintenance requests but also enhances the overall efficiency of the testing process.

The added benefit of automation in development, testing, and quality assurance is easy to notice. When using manual processes, IT organizations often go live with new applications and updates every six months. Now, they can release new applications, features, and mobile apps within two months. This increased release frequency enables businesses to stay competitive and responsive to market demands, delivering enhanced user experiences more rapidly.

20% More Productive Development Teams

With automation cutting the time required by 99%, IT teams can perform performance testing weekly or more frequently, instead of just once per quarter. This regular testing cadence helps ensure updates and new features work as intended, maintaining system reliability and performance.

Automation allows development teams to conduct thorough performance tests more often, so the system can handle increased loads without losing functionality and performance. This proactive testing approach prevents issues before they occur, fostering a more stable and efficient IT environment.

Moreover, automated testing verifying essential capabilities can lessen demand for manual regression testing. This shift saves valuable time and frees development teams to concentrate on innovative and strategic projects. The result is a more agile development process, where users are given new features and improvements with greater speed and confidence.

The Ultimate (Digital) Safety Net

As companies grapple with the operational and reputational damage caused by such outages, it becomes increasingly clear that effective software testing environments are essential. By transitioning from reactive crisis management to proactive IT control, businesses can reduce the risk of outages, helping ensure smoother operations and enhancing customer trust.

More important, proper software quality assurance goes beyond just testing. The key is having an integrated environment that not only tests one aspect of change but also predicts how the performance and connections of all applications within the system landscape can be impacted.

This is why 51风流application testing solutions by Tricentis play such a critical role in many organizations. As the world advances and improves people鈥檚 lives with networks based on sophisticated technology, that one investment could mean the difference between a future of IT-fueled crises and a future of IT enabled innovations making our daily lives better.

Explore the calculated cost savings and business benefits of 51风流application testing solutions by Tricentis. Read the IDC Business Value Snapshot, “,” commissioned by 51风流and Tricentis.

Bil Khan is senior director of Global Partner Marketing at SAP.

Source: the IDC Business Value Snapshot, 鈥淭he Business Value of 51风流Application Testing Solutions by Tricentis鈥� commissioned by SAP, IDC #US52458724, July 2024.

When lacking the structure of metadata or attributes necessary for application, algorithm, and machine utilization, data is not only left unused but also accumulates in high volumes. This data management approach inevitably exacerbates IT complexity and consumes valuable storage resources. And even worse, organizations need insights that cannot be found elsewhere.

A report, co-sponsored by SAP, reveals that some organizations are addressing this challenge by embracing intelligent document processing (IDP) technology. Enriched with AI capabilities, this next-generation tool is becoming a vital ally for process optimization, innovation, and delivering exceptional user experiences.

What Is Intelligent Document Processing?

Unlike traditional template-based approaches, IDP solutions employ computer vision and natural language processing to scan documents containing unstructured data, such as invoices, receipts, and contracts. The information on these documents is then extracted using a combination of robotic process automation (RPA) and machine learning to help ensure accuracy and integrated into larger business systems. Finally, all this information is converted into machine-readable data and interpreted into actionable insights.

It鈥檚 essential to note that IDP goes beyond mere document reading, decoding, and translation. It also accelerates data use by improving processing accuracy and providing immediate access for humans and machines. The extracted information is contextually aligned with business rules, integrated into downstream systems like 51风流S/4HANA Cloud, and applied to real-world process automation, business scenarios, and decision-making.

However, the real advantage of such streamlined, document-centric processes becomes more evident when they align with an organization鈥檚 competitive goals, stepping up decision-making speed and unlocking valuable data-driven insights.

How IDP Bridges the Gap Between Data and Knowledge

An reported that IDP solutions 鈥� such as 鈥� help bridge content silos and reduce frustration and time by expediting information flow while expanding governance. As a result, organizations using the technology can experience profound team productivity improvement and extensibility across the globe, making it easier to work from anywhere and at any time.

(OWI), which sells motor oil, antifreeze, fuel additives, and other automotive chemicals in more than 60 countries, is a prime example of a business experiencing similar operational upgrades. The company implemented the as part of the 51风流ECM solutions by OpenText portfolio to bring the speed that customers associate with its brands to its accounts payable processes. This strategic move eliminated the roadblocks that manual processes dependent on paper and e-mail posed to OWI鈥檚 overall efficiency, especially as the workforce continued to work remotely.

By integrating 51风流Invoice Management with its existing accounts payable applications, OWI advanced its journey toward finance digitalization with embedded AI technologies, such as:

• Machine learning听technology that can analyze documents and bypass error-prone data-entry steps
• Character recognition听capabilities to help automatically flag duplicate invoices and detect invoicing and payment errors
• A centralized point of control and access, which can provide a unified user experience across accounts payable applications for data access, analysis, collaboration, and decision-making

In addition to fast-tracking its invoicing processes, the IDP application enabled OWI鈥檚 accounts payable employees to prioritize their workload, shifting their attention from data entry to timely invoice validation and resolution. And now that detailed histories of invoices are available all in one place, the team can analyze individual vendors in a few clicks to identify opportunities and mitigate potential risks early.

Based on IDC鈥檚 survey of organizations using 51风流ECM solutions by OpenText, the combined benefits of content digitalization, automation, and integration can lead to annual revenue growth of over US$7 million.

This remarkable outcome comes with an added gain of 4,794 productive hours, increasing gross business productivity by 21%. Furthermore, enhanced interdepartmental document sharing and process automation contributed to an even greater boost in profitability, with savings of $3.82 million for every set of 1 million documents.

Why the Value of IDP Technology Continues to Build

Echoing similar advantages reported by IDC, the Process Excellence Network predicts that future advancements in AI will further strengthen the fundamental value of IDP solutions. This is particularly apparent with recent innovations in generative AI, encompassing deep-learning models capable of producing text, images, videos, and diverse content.

By embracing generative AI, for example, IDP can be poised to transcend structured data extraction to generate high-quality, context-sensitive content and augment the swiftness and precision of data processing. It will soon empower large language models 鈥� such as chatbots and voice user interfaces 鈥� to yield profound, contextually rich insights that can be applied for automated decision-making and content generation.

As one survey respondent says, 鈥淭he combination of IDP and generative AI will further enhance our content automation capabilities, enabling us to automate complex document generation tasks and deliver personalized and tailored experiences to our customers.鈥�

To explore more insights about the future of intelligent document processing, read the Process Excellence Network report, 鈥�,鈥� co-sponsored by 51风流and OpenText.

Bil Khan is senior director of Global Partner Marketing at SAP.

According to , some businesses have improved their ability to connect finance and accounting processes and standardize critical financial workflows with finance software. Increasing automation with applications, such as the , can provide a foundation for consistent communication, data accuracy, auditable completeness, and efficiency throughout the financial close.

IDC’s methodology for determining business value revealed that these companies realized significant advantages, with three critical benefits generating, on average, 474% ROI and an eight-month payback rate.

Boost Efficiency Through Automation and Visibility

Performing account reconciliation in Excel and e-mailing that information to stakeholders is time-consuming and prevents full visibility into the entire company’s reconciliations. Even worse is the potential for delayed, incomplete, or noncompliant reconciliations with business and regulatory policies.

Introducing automation into the account substantiation process can dramatically reduce the manual effort in validation and reporting, freeing up financial staff resources to focus on higher-value tasking. In IDC’s survey, respondents suggested that 51风流Account Substantiation and Automation supports their automation of critical steps, including account reconciliation (100%), task management (83%), journal entry (67%), transaction matching (50%), and variance analysis (50%).

After adoption, the average team efficiency increased by 12%. Surveyed companies completed reconciliation activities 18% faster and journal entries 11% faster while increasing the percentage of financial reports yielding accurate results by 3%. Such outcomes mean that the time typically allocated to one full-time employee can be freed up to work on other projects 鈥� translating into an annual productivity-based business value of US$78,800 for each organization participating in the study.

Accelerate Processing with Data Accuracy

Inaccurate data and a lack of trust can become significant bottlenecks in the validation and reporting process. They can hamper overall financial close efficiency, riddle cash validation and reporting with errors, and slow the flow of business-critical insight needed to make critical decisions quickly.

Participating CFOs shared with IDC that the modern capabilities of 51风流Account Substantiation and Automation minimize those risks. They have achieved improvements, such as shorter time to close and enhanced process transparency. Furthermore, analytics tools help pinpoint areas in account substantiation and reconciliation that require greater attention and improvement.

In return, this benefit elevates the status of finance organizations from a cost center to a value center. For example, CFOs and CIOs can collaborate more to support the business as digital transformation accelerates and digital-first business models emerge and proliferate. This partnership also shifts the criteria used to invest in new financial applications toward a greater focus on security, modern infrastructure, functionality, and ease of use.

Drive Stability by Integrating Workflows

Equal to efficiency and speed, gaining and maintaining control of the validation and reporting process is also critical. The ability to standardize and centralize activities and relevant data is desirable for business environments facing anything from industry uncertainty and economic turbulence to high growth.

Companies interviewed by IDC indicated that using a single, integrated application for account reconciliation, task management, journal entry, transaction matching, and variance analysis is the key to accomplishing this goal. Centralizing all those tasks in 51风流Account Substantiation and Automation enables them to manage the whole financial close and help ensure annual audits are performed faster, compliantly, and more confidently.

Additionally, the messiness of the traditional financial close experience is replaced with increased stability because 95% of their account reconciliation happens in 51风流Account Substantiation and Automation. This approach helps ensure every person involved in financial close and auditing processes feels more engaged and knows what needs to be done next. But more importantly, everyone understands how their role adds value to the business.

Optimize Confidence with Better Control

Based on IDC’s research, the complexities of today’s financial close process are reaching a point where manual work is an impediment. Instead, a cloud environment is needed to support the automation of repetitive, low-value tasks and enterprise-wide data exchange and collaboration.

For that reason, many finance organizations worldwide rely on 51风流Account Substantiation and Automation by BlackLine. As a result, they can adjust the speed and scale of their financial close processes to meet not only their business needs but also the expectations of industry and regulatory auditors.

Explore the value and benefits your accounting- and finance-related activities can gain from the 51风流Account Substantiation and Automation application by BlackLine. .

Bil Khan is a senior director of Global Partner Marketing at SAP.

As the pressure for environmental, social, and governance (ESG) accountability continues to build among customers and stakeholders, oil and gas providers have little choice but to address their complicated relationship with . The sector currently accounts for approximately 9% of all human-made greenhouse gas emissions, according to听. Plus, customer consumption of refined fuels comprises another 33% of global emissions.

The struggle over emissions reduction is unquestionably the proverbial elephant in the (board)room. Yet, at the same time, executives are also concerned about intensifying demand among regulators, activists, investors, and banking institutions for measurable proof and documentation of their progress. In fact, 37% of industry players, surveyed by听, are already planning to address increasing ESG standards by implementing capabilities to centrally store carbon data within the next two years.

Navigating a Pivotal Transition with Clarity and Trust

Transitioning to cleaner forms of fuel is a worthy investment into the future of humankind. But it鈥檚 also challenging how executives manage their information.

The process changes, business model adjustments, and diversification opportunities needed to abate emissions depend on critical factors, ranging from geography, regulations, and carbon pricing to the availability of renewable technology and reliable infrastructure. And in most cases, this information is buried in a massive variety of operational, administrative, and contractual documentation, including land-lease agreements, invoices, maintenance records, land files, well files, pipeline records, offshore assets, and inspection records.

Traditional approaches to sorting, classifying, and analyzing stacks of paperwork are too impractical for any business that thrives on efficiency, speed, and cash-flow optimization. Whether managed through a manual process or legacy technology, data and content volumes inevitably reach a point where information is siloed, easy to lose, and challenging to access. Moreover, considering how widely dispersed the workforce is currently, this form of document management only inhibits cross-channel intelligence, limits productivity, and increases costs.

It seems that most oil and gas companies are getting the message loud and clear: more than 65% are increasing their investment in enterprise software solutions and cloud migrations, as indicated by IDC research. In return, document workflows are digitalized and document processing is automated 鈥� all hallmarks of intelligent enterprise content management (ECM).

Integrated, cloud-based 51风流enterprise content management solutions by OpenText are well-designed for the continuous change of content volume that companies experience. They can help streamline workflows by unifying business processes and integrating suppliers into daily workflows. Furthermore, with the inclusion of artificial intelligence (AI) and machine learning, organizations can capture, organize, and analyze data at a moment鈥檚 notice to make asset-related predictions and recommendations and remain compliant with ESG requirements.

For example, individual departments, business functions, locations, and facilities can collaborate more closely by fluidly exchanging guidance and analytics-based insights more efficiently. Managers can also streamline processes to produce new, easier-to-consume content with greater visibility into user access patterns. But most important is the ability to trust the intelligence, make decisions confidently, and communicate progress effectively, since all enterprise information is derived directly from an up-to-date repository of documentation.

Spreading Growing Intelligence Enterprise-Wide

The future may seem uncertain, but one thing is unambiguous: the oil and gas industry has a vital role to play in our world for many, many years to come. But now it鈥檚 time to take the next step in the transformation journey by digitalizing one of the most critical areas of the back office, ECM.

And why not? Most companies are already underway by adopting new ways to automate their operations in the field and plant. And by extending that mindset to become fully aware of the benefits of 51风流ECM solutions by OpenText, the balance between profitability, public trust, and positive ESG outcomes can become easier to achieve.

Ready to learn how 51风流ECM solutions by OpenText can help turn your oil and gas business into a provider that leads the industry toward a more sustainable future for everyone? Read the info sheet, 鈥�.鈥�

Unfortunately, this concern is becoming all too real for the industry. D2C sales in the United States alone grew 45.5% in 2020, and analysts from听听expect this trend to further expand over 14% year-over-year until 2023. Such actions include popular beverage brands that have launched pantry-oriented and snack-good Web shops to ship their products straight to people鈥檚 homes. Even fashion brands are seizing the moment by dramatically streamlining their retail-partner ecosystem to focus more resources on their brand e-commerce channels.

While their suppliers have certainly increased their investments in digital commerce, distribution businesses are far from standing still. In , many surveyed distributors indicated, anecdotally, an intention to invest time and resources to make e-commerce programs more comprehensive and customer-friendly to satisfy customer expectations for online engagement and convenience.

However, to be truly successful, businesses must first bridge a gaping hole in their strategy that can become a liability for their e-commerce vision 鈥� a paradigm of isolated legacy systems, spreadsheets, and clipboards.

Changing Digital Priorities for a Competitive Edge

With efficiency, productivity, and brand awareness at the top of their agenda, distributors also face considerable labor shortages, rising expenses, delayed logistics services, and clogged supply chains. This perfect storm of challenges is alarming enough that department heads demand access to real-time insights to get ahead of every ebb and flow in their operations productively, transparently, and intelligently.

This call for better data, more readily available information, and clear insights is well-founded. According to , one-third of wholesale distribution companies drive higher employee productivity and reduce manual processes when all forms of content are unified enterprise-wide on a single platform.

For many distributors, the platform that delivers on that promise is an integrated enterprise content management (ECM) solution called the 51风流Extended Enterprise Content Management (51风流Extended ECM) application by OpenText. Digitalizing processes allows organizations to take advantage of modern technologies 鈥� such as artificial intelligence (AI) and machine learning 鈥� to capture, organize, and analyze massive volumes of data and derive much-needed insights. In return, they are better positioned to听deliver a positive customer experience and ensure customer loyalty while boosting business productivity, performance, and听compliance.

Distributors can also perpetually link their data to appropriate documents, transactions, sources, and workflows and embed machine learning and artificial intelligence capabilities into existing applications to automatically process and analyze all that information. Furthermore, their workforce, supply network, and other stakeholder organizations can leverage insights in a collaborative workspace and manage and share critical records in a secure cloud environment.

With all these advantages of 51风流enterprise content management solutions by OpenText, distributors can close the gap in their e-commerce strategies and provide offerings that their nontraditional competitors 鈥� primarily manufacturers 鈥� cannot. They include value-add services ranging from buy-hold-sell distribution, product consulting, kitting and assembly, rentals, and logistics services to audit and risk management, product as a service, maintenance providers, and financing options.

For example, a spare parts distributor could assemble and customize hoses for a specific machine used by individual customers. Meanwhile, those in the grocery segment may cut fresh vegetables and create packaged salads per the customer鈥檚 requirements. Whatever differentiating service, the industry can evolve fast enough to drive customer stickiness and long-term profitability with a repository of real-time enterprise data and information.

Building a Future as an Anytime, Anywhere Distributor

While some wholesale distribution companies may have been slow to embrace e-commerce, it鈥檚 not too late if they learn from the mistakes and successes of early adopters. And one of the lessons is the importance of smooth information sharing and workflows when improving efficiencies across key business areas and functions such as procurement, inventory, operations and supply chain, accounting, and finance.

Now, with 51风流ECM solutions by OpenText, distributors can deliver an e-commerce experience that goes beyond products and focuses on providing the kind of customer value that helps them stand out in a D2C world.

Ready to learn how 51风流ECM solutions by OpenText can turn your wholesale distribution business into a provider that fulfills customer needs and remains profitable? Read the info sheet, 鈥�.鈥�

The challenges may have been brewing for years, but they now monopolize retailers’ ability to fend off store closures, bankruptcies, and dwindling margins. For example, cited margins in apparel have been trending down five percentage points between 2015 and 2021. Meanwhile, reported that 42% of surveyed retail CFOs expect to restructure or reorganize as fallout from the pandemic persists.

How can retailers overcome this high-stakes landscape to move ahead of the competition and grow? According to , the answer is adopting a new paradigm that integrates the complete content life cycle within business processes.

Outpacing Market Changes with Greater Efficiency

With supply chains facing scarce labor at ports, driver shortages, rising warehouse expenses, and higher prices, retailers are experiencing significant challenges in stocking all the product they need to satisfy skyrocketing demand. This situation is becoming so dire that some brands are warning industry analysts to expect lackluster cost management and sales growth due to shipping delays and the possibility of waning demand when inventory finally arrives.

Without a doubt, retailers have no other option right now but to actively find every advantage to respond to changing market needs and consumer demand as nimbly and quickly as possible. They must come to terms with the fact that operations that were inefficient before the pandemic will only become more ineffective months or even years later. Otherwise, they risk losing customer loyalty to competitors or, worse yet, joining an extensive list of industry-wide bankruptcies.

The first step toward steering the supply chain towards greater efficiency is technology-led operations that use 51风流enterprise content management (ECM) solutions by OpenText to help digitalize and connect content, data, and processes.

Retailers can capitalize on unstructured content 鈥� such as promotions, customer communications, invoices, product descriptions, and sensor data 鈥� by collecting them into one source and routing the information to the right person and location. Furthermore, data processing can be automated 鈥� from capture to sorting and classification 鈥� and information can be shared across the entire value chain with greater ease.

But perhaps the most profound impact of 51风流ECM solutions by OpenText is how employees can become more empowered to engage with customers more consistently and responsively. By simplifying how back-office departments, physical stores, and e-commerce channels leverage information, retailers are well positioned to take advantage of customer trends with less friction, including:

• Putting customers first across the value chain: Provide omnichannel interactions with a curated assortment that does not leave customers overwhelmed.
• Serving the “segment of one”: Personalize the consumer experience with purpose, differentiating through value-added services and digital capabilities that meet unique needs and preferences.
• Implementing digital supply chains: Support a circular supply chain 鈥� from suppliers’ facilities to consumers’ homes and back 鈥� by designing out waste and extending the product lifetime.
• Redefining the store experience: Connect the digital and physical spaces to fulfill any customer request and empower store associates to bring value to every consumer interaction.
• Innovating new business models: Expand service offerings and continuous engagement with your consumers with sustainable outcomes and higher brand loyalty.

Just think: how could your retail business benefit from these trends if every single one of your employees could access a connected ecosystem of content, processes, and data? That鈥檚 the power of 51风流ECM solutions by OpenText.

Redefining Retail for an Evolving, Consumer-Driven World

Ubiquitous access to information has shifted power from the retailer to the consumer, increasing pressure on retailers to invest in innovative business models and new ways of creating value for their ecosystem.

Now, retailers must take their turn by leveraging their customer and operational content with enterprise content management technology that is consistent, complete, and personalized. Those that excel in this area will win over consumers with reliable and profitable outcomes that consumers expect 鈥� no matter which channel they use.

Ready to learn how 51风流enterprise content management solutions by OpenText can turn your retail business into a provider that fulfills customer needs and remains profitable? Read the info sheet, “.”

Every business involved in the consumer products value chain 鈥� including raw material suppliers, ingredient producers, manufacturers, logistics providers, retailers, and wholesale distributors 鈥� has made great strides in digitalizing its internal operations. Yet, a lack of data exchange across the entire network could intensify delays and inefficiencies as resources or products move from one part of the supply chain to the other.

Moving Supplies with Better Transparency and Insight

According to , consumer products companies are beginning to get the message: 39% of surveyed industry players expect to increase spending on integrated enterprise content management (ECM) applications in 2021. Moreover, nearly half of them expect this digital investment to be a key contributor to operational performance (43%) and employee productivity (44%) 鈥� two factors that can significantly ease today鈥檚 consumer goods supply strain.

During the pandemic, most consumer products companies adopted point solutions while maintaining a preexisting infrastructure of isolated legacy systems and spreadsheets for critical functions. However, this setup 鈥� which, at the time, was a response to changing consumer behaviors and employee needs 鈥� is missing the connectedness, intelligence, and transparency necessary to align operational capacity with surging demand.

Many businesses now realize that standardized information sharing is a critical first step toward strengthening much-needed resiliency, efficiency, and control. It allows internal and external supply chain participants to exchange consumer expectations insight, communicate actionable next steps, and scale operations as one ecosystem.

With cloud-based 51风流enterprise content management solutions by OpenText, the entire supply chain can connect all this information so stakeholders can access curated content anytime, anywhere, and across the business. Plus, the inclusion of embedded artificial intelligence (AI) and machine learning enables the technology to automatically capture, organize, and analyze massive amounts of data to support higher productivity.

Along with supply chain operations, 51风流ECM solutions by OpenText can improve adjacent departments 鈥� such as accounts payable, accounts receivable, inventory, and trade promotion management 鈥� that directly impact overall customer satisfaction. These back-office functions can use real-time supply chain information, coupled with insights into emerging customer demand and financial constraints, to reduce the pressure of supply challenges. For example, they can shape product allocation to minimize waste and optimize existing production capacity by adjusting consumer segmentation, evolving product portfolios, and innovating business models 鈥� all while offering a consistent brand experience.

Satisfying Consumers Better Despite Shortages

While conditions on the supply side may not ease until ports add capacity and companies can keep up with growing demand, it鈥檚 never too soon to unify the business network with smooth information sharing and workflows. Otherwise, brands risk ignoring revenue growth opportunities while wrestling with supply chain disruptions.

51风流ECM solutions by OpenText can help relieve consumer products companies from making that trade-off. Now, their employees and stakeholders can make highly informed, data-driven decisions that help satisfy consumer demand 鈥� even as the stakes increase during peak buying seasons.

Find out how personalized communications and a complete understanding of your sellers and consumers can lead to unique and differentiating brand value. Read the info sheet, 鈥�.鈥�

While the concept of the paperless workplace is nothing new, the opportunity to achieve this vision is quickly approaching as businesses advance their transformation strategies. Over the past year, companies have invested in software-as-a-service (SaaS) and cloud-enabled systems, new methodologies such as process automation, and network-wide collaboration to keep employees productive, update suppliers, and deliver on customer expectations.

Now, some organizations are looking to go even further in their business transformation journey by digitalizing and integrating content with a comprehensive enterprise platform.

According to an IDC whitepaper sponsored by 51风流and OpenText, 鈥�,鈥� implementing solutions 鈥� such as听听鈥� can quickly yield a 288% three-year ROI. And at the center of this effective transformation is fast and efficient document migration, intake, processing, and auditing with fewer errors and higher productivity.

Capturing US$7 Million in Revenue Growth

The benefits of content digitalization, integration, and automation with enterprise content management can be combined to increase revenue by more than $7 million per year. By increasing efficiency, reducing errors, and accelerating processes, organizations surveyed by IDC reported an average gain of 4,794 productive hours each 鈥� a 21% increase in gross user productivity.

This improvement allowed respondents to avoid the hiring of 2.6 full-time employees to accomplish equivalent workloads, resulting in approximately $178,000 in enhanced user productivity value per organization. Additionally, enhanced interdepartmental document sharing and the automation of manual processes boosted profitability even further by driving $3.82 million in savings per one million documents.

Migrating Documents with More Efficiency

Migrating millions of documents that have been created, managed, and stored on paper to digital is a daunting task during any change initiative, especially when moving to a modern enterprise resource planning (ERP) system, such as . However, document-related migration is not just a one-time effort; it鈥檚 a project that can happen as regularly as organizations continue to evolve throughout their digital transformation.

Interviewed organizations that use solutions for enterprise content management cited considerable migration efficiencies and cost reductions. For example, some respondents required 24% fewer full-time employees to complete migration projects, from 128.6 to 97.3 on average. The duration of the migration was also shortened from 12.2 months to only seven months, a 43% improvement. As a result of these efficiencies gain, the cost of document-related migration became 24% more affordable.

As one manufacturing executive noted, 鈥淒oing data migration is easier if you minimize the number of applications. 51风流ECM solutions by OpenText helped us put building blocks in place. Our knowledge has increased, and the learning curve is less steep. We know more about what is required country to country.鈥�

Decreasing Invoice Errors

When the volume of paper invoices increases, manual processes become too time-consuming and risk-prone to maintain. For one of the survey participants, the lack of history tracking, trend analysis, and currency distinction led to 鈧�300,000 lost on paying invoices because the organization missed out on receiving discounts upwards of two percent. And in some cases, IDC reported that many respondents also paid interest and penalties on late payments that they could have avoided.

After automating invoicing tasks with enterprise content management, organizations realized a 35% drop in delayed payments and paid 36% less on penalties and interest. The system immediately validates and approves incoming invoices, improving overall invoice performance and decreasing errors by 43% on average.

A participating executive from an industrial chemicals company remarked on the tremendous value of digitalizing invoice management: 鈥淔rom the moment the organization moved toward less touching, it saw a 70% improvement over paper.鈥�

Boosting Organizational Efficiency

As digital transformation becomes synonymous with business growth, executives must consistently consider new capabilities and enhancements to improve their operations, employees鈥� lives, desired outcomes, and customer experiences. In fact, this mindset is bringing forth a new focus on business efficiency and resiliency.

From invoice intake and processing, accounts payable, and auditing teams to areas outside of finance, solutions for enterprise content management can have an impressive impact on organizational efficiency, ranging from 24% to 41%. This outcome is largely due to allowing multiple users to obtain documents with greater ease. Organizations can work independently of an office location and still have secure access to content from a single centralized environment.

In return, users who work from remote locations can work more effectively, which is a tremendous benefit for businesses with most of their workforce still working from home and in the field. Companies can support employees from more geographic regions and across all process streams and operational areas 鈥� all without shuttling physical documents back and forth in e-mail.

In addition, since their content is archived and stored in a centralized process and database, organizations can stay compliant with regulatory and business requirements with minimal or no effort. A surveyed healthcare executive noted this advantage鈥檚 value: 鈥淲e can see content now, whereas the older way we had to search. We can now look at transactional records, so compliance is handled on the schedule.鈥�

Gaining the Full Potential of Content Management

The deeper companies transform into digital-first enterprises, the closer they get to operate at a level of efficiency, intelligence, and speed that rivals their competitors. And the first place to gain that edge is best found in digitalization through enterprise content management that removes the complexity of siloed information, spreadsheets, data extractions, and manipulations.

Explore the calculated cost savings and business benefits of 51风流enterprise content management solutions by OpenText, which support enterprise content management. Read the IDC whitepaper, 鈥�,鈥� commissioned by 51风流and Open Text.

Application testing is one of those tasks that IT organizations know they cannot do without but wish it consumed less of their time, budget, and resources. With limited visibility into test conditions, upcoming software release cycles, and overly broad scopes, teams constantly react to bug-laden user experiences, delays to user productivity, poor integration, and excessive hypercare to address production errors.

Some organizations, however, are rising above these challenges by automating application testing. According to the commissioned Forrester Consulting study, 鈥�,鈥� automation accelerates application delivery as much as four times — with fewer errors, less risk, and higher time to value.

Forrester also noted that scaling automation across the application life cycle with technology, such as , can 听yield a 334% return on investment (ROI) and organizational benefits totaling upward of US$7.8 million over three years. And more importantly, the intelligent nature of automated testing produces a wide variety of benefits that can energize a future of meaningful digital transformation.

Benefit 1) 84% Reduction in Test Scoping

By leveraging change impact analytics, organizations can determine the conditions that should be tested to reduce errors and those that do not carry that risk. As a result, the number of conditions that need to be tested for a single application can be reduced by 84%, compared to manual testing methods.

An ERP principal test manager who participated in the Forrester study remarked how an automated testing solution enabled the identification of programs impacted by any given change. Instead of running all conditions to mitigate all risks, the organization only works on approximately 20% of the initial scope.

Benefit 2) 78% Fewer Production Errors

With a narrower testing scope, organizations can also decrease errors and bugs in an application moved to production — from an average of 1.5 to 0.3 per project. And for users, their application experience can become one that enhances their productivity as quickly as their first interaction.

By reducing the risk of incidents that made it into the application during development and in production, IT teams can positively impact employees鈥� everyday work experiences. Workplace frustration declines, workloads are lower, and the need for hypercare is minimized.

Benefit 3) 25% Lower Testing Costs

Even if 70% of their testing processes are automated, moving closer toward full automation can prompt a 25% savings in testing-time costs. For some teams, that is an equivalent of 10,000 person-hours that can be reallocated to more strategic projects. And the impact is even more significant within six months, when a team moves from a 100% manual testing model to an enterprise continuous testing solution that enables 50% automation.

Additionally, the use of embedded machine learning in application testing solutions can establish self-healing test cases, lowering test costs even further.

Benefit 4) 67% Faster Time-to-Application Release

The added effect of automation that is difficult to miss is the opportunity to accelerate the time needed to test all relevant conditions, improving release rates by 300%. In the past, IT organizations may have gone live with new applications every six months with manual processes. Now, they can release new features, applications, and mobile apps in a matter of two months or four more times annually.

This advantage opens the door to an improved transition to intelligent solutions and platforms, such as 51风流S/4HANA Cloud. Organizations can migrate faster and at a lower cost with automated testing than manual methods.

Benefit 5) 12 to 25 Times More Performance Testing

Just think of the possibilities when performance testing goes from 20 person days to one hour. When automation reduces the time required by 99%, IT teams can conduct performance testing once or twice a week — instead of quarterly — to help ensure updates and added features function as designed.

In one of Forrester鈥檚 interviews with study participants, an IT services test manager noted how the gains achieved through automation go beyond just faster application delivery. Since users only need to verify that they have the capabilities necessary to get work done, his team can now confidently skip manual regression testing.

Automated Testing Drives Better Business Outcomes

These outcomes of automated application testing put application developers and the rest of the IT organization in an enviable position in their company鈥檚 digital transformation journey. They are not only delivering applications that improve process efficiency and business productivity, but are also empowering the entire workforce to adapt and respond to changes in highly engaging, purpose-driven, and strategic ways.

With access to more than 90 solutions, over 10,000 organizations 鈥� and 50 million people 鈥� rely on听51风流Solution Extensions听to help advance and realize their full potential as an intelligent enterprise. Sourced from market-leading third parties, these solutions are thoroughly vetted by 51风流to help ensure they meet exacting standards for security, accessibility, functional correctness, performance, and scalability.

Whether you鈥檙e addressing industry- or line-of-business-specific challenges, our solution extensions offer comprehensive services and capabilities that can simplify your intelligent enterprise journey. From retail and utilities to finance and human experience management (HXM), your business鈥� digital transformation can be accelerated with both RISE with 51风流and 51风流Solution Extensions.

Build Your Intelligent Enterprise, Your Way听

By combining RISE with 51风流and 51风流Solution Extensions, you can move from legacy enterprise resource planning (ERP) to our modern ERP software 鈥� 51风流S/4HANA Cloud 鈥� on your terms. And in return, your business can accelerate meaningful change without committing to a high up-front investment nor creating additional IT complexity.

Solution extensions are advantageous in two key phases of the journey to 51风流S/4HANA Cloud: technical migration and application lifecycle management. As a result, you can focus on the organizational and people changes needed to enable true business transformation.

Cost-Effective, Lower-Risk Technical Migrations

During the technical migration phase, 51风流Solution Extensions help drive productivity and efficiency while accelerating the implementation and go-live of 51风流S/4HANA Cloud.

Take, for example, the听. This cloud-based application tackles one of the most challenging aspects of digital transformation: data migration. It leverages machine learning to help streamline migrations, drive data integrity, and support the transition into an intelligent enterprise. In addition, you can capture data changes, policies, and other related information, acquire recommendations for next steps, preserve knowledge for future use, and improve decision-making.

Organization-Enabling Application Lifecycle Management

The ability to assess, design, operate, and optimize technology supports an application lifecycle management process that empowers lines of business to evolve as needed. Integrating solution extensions with RISE with 51风流enables to identify high-risk application areas, automate testing, and simulate real-world conditions to test application performance.

For instance, 51风流application testing solutions by Tricentis allow organizations to accelerate solution innovations through cost-effective, simplified, and optimized software-testing processes enabled by artificial intelligence (AI), advanced automation, and risk-based test plans. These activities include听,听 of 51风流and third-party applications,听听of new applications and upgrades, and automated听.

Magnify the Promise of Digital Transformation

51风流brings a lot to the table. But when we combine our technologies with the expertise and ingenuity of our partners, businesses of all industries and sizes can achieve their complete picture of an intelligent enterprise faster and better than ever.

That鈥檚 the beauty of 51风流Solution Extensions. Tightly integrated with 51风流offerings such as RISE with SAP, solution extensions clear the way to a more impactful digital transformation journey 鈥� on your terms.

Find out how you can achieve a holistic business transformation on your terms and timeline in the e-book, 鈥�.鈥�

Most executives are aware that generic business software creates a foundation that tackles the basics of running a business during constant business change, economic uncertainty, and market volatility. But 51风流customers also understand the value of extending their digital strategies with听. They are tailoring processes and codifying reporting and analytics to become more efficient, cost-effective, and compliant in terms of employee and customer expectations.

Below is a snapshot of how 51风流Solution Extensions cater to the unique needs of specific industries and subindustries.

Wholesale Distribution: Unleashing the Potential of Negotiations

Negotiating better agreements is critical for wholesale distributors when driving savings, increasing profitability and margins, and fostering customer and supplier relationships. But it’s still an intricate function of various partners, extensive information, and complex calculations.

With a comprehensive solution such as the听, distributors can increase control of the negotiation lifecycle, simplify processes, and gain insights into possible enhancements for profitability. Real-time simulation and analysis of the impact of any actively negotiated deal give distributors the visibility to strike an agreement that protects their profitability, lowering the cost of goods sold through a streamlined, closed-loop process.

Fashion Retail: Redefining the Purpose of Brick-and-Mortar Stores

For fashion retailers, the new norm of mask wearing, social distancing, and controlling the number of employees and consumers in one location is particularly challenging, considering their high-touch nature. However, with the right business model, they may create a mobile-responsive, integrated service that delivers a consistent, reliable, and safe digital experience across all devices and channels.

For instance, available on premise or through the cloud, the听听allows retailers to support an authentically omnichannel consumer experience. The solution extension enables our customers to control their worldwide outlets centrally. With scanners, scales, kiosks, vending machines, and other peripherals and storefronts, fashion retailers can acquire the real-time visibility and transactional capabilities to provide a seamless and personalized shopping experience.

To succeed with this omnichannel retail model, fashion brands deliver a diverse, dynamic array of products that consumers want through听. It replaces spreadsheets and e-mails to deliver a single version of correct and complete master data to all users 鈥� leading to lower costs, informed decision-making, and timely response to market change.

Furthermore, no matter how sophisticated the brick-and-mortar model for retail becomes, fashion brands still need to mitigate an ever-present risk: revenue loss. The听听facilitates an advanced approach to distinguishing potentially fraudulent activities from irregularities, such as business process issues, gaps in employee training, or cases of deception. In return, our customers are eliminating time-consuming and error-prone manual reporting methods and empowering their stakeholders to understand anomalous data better to control and prevent loss on their own.

Agribusiness: Widening Slim Margins with Insight and Efficiency

Agriculture’s economic fragility is a concern across the industry. For years, weather disasters, a trade war, and commodity pricing below production costs have placed tremendous stress across the value chain. And with today’s fluctuating demand across all forms of grocery and food services, agricultural futures are becoming more uncertain.

Although the same stress is felt across the entire industry, virtually every category of farming is governed by distinct regulations and best practices when responding to dynamic market shifts. The needs and requirements of running a dairy farm, for example, are vastly different from those of a grower running an orchard.

51风流understands that reality and offers four unique solution extensions to aid customers as they address issues that are vital to their long-term continuity:

: Designed for farm management operations, the application facilitates everything from planning and planting to growing and harvesting. It addresses the daily need for information and visibility among field managers, supervisors, and workers while delivering crucial analytics to senior executives.

: This integrated solution helps manage complex processes and relationships between buyers and growers of perishable products, such as fruits and vegetables. 51风流Grower Management for Perishables establishes a contract setup and a wide array of farming, logistics, and accounting services that assist all players in efficiently and profitably fulfilling commitments.

: The application streamlines and optimizes processes, from raw milk reception to processing finished products. Dairy farmers can use the technology to streamline operations, turn real-time data into revealing insights, and improve performance and competitiveness.

: With data-driven technology embedded, this application enables meat, poultry, or fish businesses to simplify the storage, processing, and flow of information and insight across the organization. The entire meat or fish value chain can oversee food-processing functions in ways that help ensure quality products are delivered to store shelves to meet the needs of every consumer that wants them.

Capital-Intensive Industries: Creating Lasting Value for Customers and the World

Capital-intensive industry segments 鈥� such as utilities, oil and gas, manufacturing, mill products, mining, transportation, chemicals, engineering, and construction 鈥� are taking on a new life of their own as they help create livable homes, towns, and cities running on sustainable energy. Delivering on this promise requires intelligent solutions for energy generation; storage, water, and waste management; and energy grids efficient enough to keep up with fluctuating demand and inspire consumers to generate their own power.

51风流customers are realizing this goal by tapping into accurate, up-to-the-minute transactional data to manage complex assets, maximize uptime, and improve responsiveness to changing circumstances. The听听unifies and streamlines data governance to improve maintenance planning, reduce asset downtime, increase productivity and profits, and support compliance and safety. A smooth exchange of trusted master data is also facilitated with business partners through mobile apps and devices, across cloud and on-premise applications and services.

To keep consumers engaged in this vision of a more sustainable world, utilities are no longer merely providing an online presence with basic account functions and a call center. They are interacting with consumers on the Web and through mobile apps by using the听. The tool provides a user-friendly engagement platform with self-service capabilities that serve as a starting template for intuitive, multichannel experiences.

Meanwhile, from an operational perspective, connecting asset lifecycle management with digital technology fosters enterprise collaboration and data-driven decision-making. Controlling engineering information, work processes, and risk allows firms to improve efficiency and time to production for their capital projects and operations.

础听听opens the door to a more intelligent approach to capital projects and operations. The add-on integrates structured engineering data with unstructured information, including computer-aided design drawings, models, technical specifications, user manuals, maintenance records, and service contracts. Plus, it gives businesses the control they need to handle engineering documents, work processes, and risk across the distributed enterprise, which enhances decision-making and agility while reducing costs.

The solution extension add-on for 51风流Extended ECM also supports role-specific workspaces to increase operational efficiency with aggregated content, data, people, and tasks related to a common business function, project, or use case. Content is seamlessly available to employees who need it, when they need it and governed automatically and transparently according to current policies.

Media and Entertainment: Unifying Rights and Royalties with Intelligence and Clarity

The use of disconnected spreadsheets, generic applications, and bolt-on technologies can create a dangerous landscape when competing against massive global players and emerging competitors 鈥� most of whom are offering content. Content distributors need a single point of truth to control their rights and royalties while gaining the trust of their consumers and network of creators, licensors, and publishers.

Consider the occasion when distributors negotiate their right to exploit new content. A core of听rights and royalty intelligence and clarity, supported by听, enables distributors to听prove their financial viability, platform strength, and audience growth. The solution extension consolidates multiple sources of truth to just one enterprise system to create legal-approved contracts, acquire rights, move content to production, and trigger royalty payments based on a schedule.

Impactful Digital Transformation Is Within Reach for Your Business

This series has covered how听听can help companies address unique needs across functional areas and distinct industry requirements. 51风流customers embrace our portfolio of solution extensions to simplify IT complexities while reducing their risk, accelerating business change, and futureproofing their digital investments.

Learn more about 51风流Solution Extensions at .

In boardrooms all over the world, the desire for more strategic spend management and resilient supply chains has never been stronger. To avoid the disruption of operational vulnerability and limited access, executives are restructuring their value chain operations end-to-end, from the first buying interaction to final delivery.

For many 51风流customers, fueling such a transformation calls for technology 鈥� such as 鈥� that closes every process gap and optimizes efficiency and productivity. Most importantly, they must be well-positioned to deliver outcomes that bring stability when everything seems uncertain.

Mining Optimal Levels of Process Performance and Efficiency

Although many businesses have acquired data-driven, market-savvy, diverse partnerships and a new mindset from the last disruption, the next one will unlikely follow the same rules and trajectory experienced before. Consumers may react and behave differently as they either tire or adapt to the situation. Meanwhile, employees could have adopted unique schedules and practices that set the right balance between their work and lifestyle commitments.

For most procurement and supply chain organizations, this reality brings higher risk and vulnerability to customer experiences, business model performance, and policy and regulatory compliance as well as rising operational costs and less-than-optimal results. But a holistic approach to process management and automation can drive continuous improvement and enterprise efficiency in the face of unexpected change.

Comprehensive process mining, artificial intelligence (AI), and machine learning capabilities are designed for a moment like this. The facilitates digitalization and automation 鈥� and the move to intelligent enterprise resource planning (ERP) software, 鈥� to increase visibility and insights into existing processes. In addition to finding, understanding, and remediating variations and deficiencies, 51风流Process Mining allows customers to bridge operational gaps by supporting audits, operational improvements, governance and adherence, and risk mitigation.

Running Fast, Transparent Procurement in the Cloud

Moving away from paper-based processes is another critical part of maximizing efficiency and workflow. But even when digital catalogs and portals are used widely in the procurement process, the transaction is not official until the documents are signed in ink.

Gaining these approvals and moving documents seamlessly between departments, suppliers, and customers are deceivingly simple. An inefficient chain of events is often triggered, ranking from locating the right people to sign off the transaction to mailing supplier contracts, statements of work, amendments, confidentiality agreements, and other documents.

Procurement teams have more strategic work to do than handling daunting, administrative tasks.

With the , the execution, flexibility, and security of the sign-off procedures can be accelerated at a lower cost. The application integrates with one of the , creating a secure, automated workflow for electronically collecting information, tracking progress, and obtaining legally binding electronic signatures. In return, data security increases, costs are lower, compliance is stronger, and contract execution is faster.

Another critical part of procurement excellence is digitalizing and automating accounts payable processes on premise or in the cloud.

Using the , customers are meeting payment and compliance deadlines more efficiently, with fewer data errors and lower associated costs. The application provides the visibility necessary to reward vendors with timely payments while taking advantage of discounts, decreasing supplier management costs, and establishing accurate financial reporting. Furthermore, managers can review and approve invoices with their mobile devices, shortening approval cycles, paying vendors sooner, and complying with contracts and regulations better.

Optimizing the Full Supply Chain with Asset Management

As an extension of the procurement process, supply chain operations run best with consistent, real-time master data, supporting the reuse of data models, business logic, and validation frameworks with open integration with third-party products and services. Trusted master data fuels cross-functional analytics to drive performance management and strategic decision-making with an understanding of real-world performance and opportunity.

enables effective asset life-cycle management and maintenance with the creation and control of master data. Manufacturing customers are unifying the management of master data related to their plant and equipment assets, safeguarding enterprise information, and automating processes with machine learning capabilities. Plus, a single version of correct, complete master data and dependable maintenance plans are accessible to all users, speeding up the transition from development to a stable operational state.

By integrating data governance into the supply chain process, the enterprise asset management extension reduces spares and parts expenses while advanced scheduling limits the need for costly, expedited delivery. Increased visibility into maintenance requirements helps ensure that nothing is missed 鈥� enhancing safety across operations and removing time-consuming, walk-down audits.

For engineering and construction businesses delivering capital projects and operations, an designed for their unique asset management needs is available for . Process efficiency and effectiveness are improved through access to centralized, accessible maintenance content, boosting productivity and operational control with better reliability and reduced outages. Comprehensive capabilities 鈥� such as engineering project-team workspaces, redlining and markup of engineering drawings, and collaborative approval workflows 鈥� boost productivity and strengthen operational control with greater reliability and fewer outages.

Addressing Industry-Specific Concerns With Great Attention

While these solution extensions have a significant cross-industry following, 51风流also recognizes the unique needs of specific segments. For example, the streamlines the management of complex processes and relationships between buyers and growers of perishable products, such as fruits and vegetables. Contract setup and services for farming, logistics, and accounting assist all stakeholders in negotiating and fulfilling commitments efficiently and profitably.

We also offer a solution extension for farm management operations, which integrates a wide array of agribusiness processes and automatically generates critical financial, quality, planning, and maintenance data. By eliminating the cost of inconsistent data entry, the empowers managers to align their planning, planting, growing, and harvesting strategies with common goals and base decisions on reliable, real-time data.

These solutions are part of a broader portfolio of 51风流Solutions Extensions that serve the needs of specific industries with comprehensive functionality and best practices. Supported industries range from agribusiness, retail, and industrial manufacturing to energy and natural resources, financial services, and public services.

Securing an Edge With Effective Spend and Efficient Supply Chains

No business wants to go through another round of the economic uncertainty of a pandemic 鈥� and 51风流is no exception. However, should it happen, customers can help ensure their spend management practices and supply chain operations are ready for every twist and turn with the support of a wide-ranging portfolio of 51风流Solution Extensions.

The next installment of this series will discuss how 51风流Solution Extensions can help companies address unique needs for their industry.

Learn more about 51风流Solution Extensions at .

Decisions come in many packages, ranging from informed or gut-driven to actionable or avoidable. But at the end of the day, they all lead to consequences that will impact the future.

We are seeing this natural law of decision-making unfold as people try to make sense of this recent pandemic. For decades, scientists and healthcare advocates have warned national governments, industries, and citizens about the risk of a pathogen spreading at a voracious speed that would be difficult to contain in one area. Unfortunately, after years of inaction, COVID-19 caught the world by surprise 鈥� and within days, people鈥檚 lives and economic conditions altered in nearly every corner of the world.

Now, we are facing a new era that will never resemble the experiences we knew before the pandemic. Shopping behaviors have become more purposeful as customers value basic commodities and their health over luxury items. Meanwhile, executives face significant challenges as they reopen their offices, operational facilities, and stores in ways that ensure employee safety and health and compliance with strict regulations without sacrificing optimal cash flow and customer value.

Every choice that businesses make right now is consequential for not only themselves but also the customers buying their offerings, the communities surrounding them, and a global population indirectly impacted by them. And pulling together readily available, trusted data from various sources into a central platform 鈥� such as 51风流HANA or 51风流Digital Boardroom 鈥� can help companies better position themselves to provide the outcomes and care people expect and need.

Simplified Approach to Data Migration

For many businesses, a frustrating aspect of navigating today鈥檚 economic environment is the inability to improve, scale, and pivot operations fast enough to mitigate risk and respond to the unexpected. Sure, some companies have achieved noteworthy success. But for the majority, new customer behaviors, supplier dynamics, remote employees, and regulations can prove troublesome, leading to missed opportunities for moving products, strengthening brand loyalty, and protecting revenue growth.

The only way to resolve such an inefficient and unsustainable business strategy is to reconsider and increase data value and integrity. According to the IDC study, 鈥�,鈥� this approach supports efficient data migration to a core of intelligence 鈥� enabled by听51风流S/4HANA and 51风流SuccessFactors software for example 鈥� that drives more cost-effective operations.

IDC calculated that study participants using the will achieve, on average:

• 303% return on investment (ROI) over three years
• 38% lower data migration costs
• US$3.45 million in average annual benefits
• Eight-month payback period

鈥淏y using solution extensions, such as 51风流Advanced Data Migration, data migration becomes more than just a one-time event,鈥� stated Stewart Bond, director of Data Integration and Intelligence Software Research at IDC. 鈥淥rganizations can accelerate the migration process while minimizing unplanned downtime 鈥� and establish a foundation for an expanded role and significance of data in the organization. This foundation of intelligence about data provides data-driven decision makers with a deeper understanding of what each data type means, how to store and access it, and which business scenarios need it.鈥�

Five Benefits of Advanced Data Migration

After closer analysis, IDC found that the quantitative advantages of using 51风流Advanced Data Migration were achieved when the application optimized the use of existing business-critical 51风流solutions through five fundamental improvements.

1. Access to cleaner data with increased automation

A sophisticated toolset and management process help keep data clean, reducing the need for manual work and triggering advanced alerts to warn of potential issues before downstream problems emerge.听Manual spreadsheets are replaced with automated project execution management, including tasks, roles, and project details for both business users and migration developers.

2. Improved data migration and governance

A repeatable and predictable process accelerates data migration, while cross-functional process integration helps optimize and govern data quality and value. In return, migration assets 鈥� such as designs for target data and information about the decisions involved 鈥� can be reused in downstream projects.

3. Enhanced business agility

While data migration is typically a future-focused project, it also provides immediate ROI. Businesses can move forward with enhanced agility and at an optimized cost. Furthermore, centralizing real-time data in a central platform keeps organizations aligned and streamlined with automated processes and reporting analytics.

4. Data evolution enablement

In a marketplace that relentlessly evolves, businesses cannot afford to run on static data. A paradigm that builds logic on live logic enables companies to acquire the flexibility and agility necessary to gain a resilient edge in responsiveness.

5. The potential to do more with the same resources

Thanks to machine learning, businesses can automate processes and capture and share expertise, context, and data insights. Doing so provides valuable input and assets that can be reused for future initiatives while breaking down siloed information to unlock institutional knowledge and an understanding of how data advances strategic goals.

Rise Above Uncertainty With the Right Data

It is clear that the recent pandemic is impacting every industry on a scale that is nothing less than surprising. Many long-established brands are struggling to the point of bankruptcy. Some brands are experiencing surging demand due to a sudden shift in customer behavior and priorities. Meanwhile, newer competitors are developing niche business models to take over for industry players that cannot keep up or are losing traction.

Addressing this level of volatility and uncertainty requires much more than pre-pandemic technology infrastructure. Businesses need data of high quality and integrity, which can only be supported by a fast, agile, and governed structure on an ongoing basis 鈥� everything that 51风流Advanced Data Migration is designed to provide.

To learn how 51风流customers are benefiting from this solution, attend the IDC webinar, 鈥�,鈥� on June 30, 2020, at 11:00 a.m. ET.

Explore the calculated cost savings and business benefits of 51风流Advanced Data Migration by Syniti by reading the IDC Business Value white paper, 鈥�The Business Value of 51风流Advanced Data Migration by Syniti for 51风流S/4HANA and 51风流Application Migration,鈥� sponsored by 51风流and Syniti.

The verdict depends on companies having the right technology in place to manage every financial move with accountability, governance, and compliance off site without disruption.

After years of questioning whether their organizations can work effectively remotely, finance leaders finally received their answer less than one month after complying with local stay-at-home orders. CFOs, surveyed by at the end of the first quarter of 2020, realized cost savings that support business continuity and did not negatively impact operations. In response, nearly 75 percent expect to continue with this arrangement permanently with at least five percent of their previously on-site workforce.

Despite the benefits, adopting work-from-home policies is a sweeping shift in the workplace culture and must be treated as so. Finance teams must address the technology and human aspects of swapping physical interactions for online collaboration with the right software and training to optimize business and operational outcomes, as well as their value, without disruption.

Strengthening the Resilience of Everyday Finance Operations

Not a single moment can be lost due to delays in information gathering, response, and action. Finance must lead with cross-functional off- and on-site collaboration to help drive expectations 鈥� such as better customer experiences or more flexible and adaptable supply chains 鈥� with accurate forecasts, compliant and efficient processes, and data security.

Take, for example, the pressure to close first-quarter financials in the middle of a pandemic with nearly 100 percent of the finance workforce working from home. Some customers have relied on 51风流Solution Extensions, such as the , to standardize and automate their financial closing processes in order to improve operational efficiency, compliance, and decision-making.

Connecting people, information, and technology with a digital approach to account substantiation and automation enables the continuity of the accounting function. It fosters compliance in a complex regulatory environment and helps finance deliver strategic contributions to the business. More importantly, executives can access real-time performance insights at their fingertips to help navigate the fog of uncertainty and volatility strategically, intelligently, and innovatively.

Integrating Finance Intelligence for the Entire Business

Another critical aspect of running finance processes off site is uniting all data 鈥� from finance operations and accounting to treasury, compliance, risk, planning, and analysis. By expediting and simplifying the transaction integration process, CFOs can drive down costs and boost efficiency with greater intelligence and agility.

The is designed to deliver such an advantage by accelerating the integration of third-party enterprise resource planning (ERP) systems and 51风流solutions. The technology connects and normalizes transactions from any source in real time, increases visibility into non-51风流operational details, and streamlines the implementation of capabilities.

Securing a Diverse Landscape of Finance Data

As long as data collection and use continue to surge, finance organizations will remain accountable for compliance with various regulations concerning personal information 鈥� covering everything from security to individual rights for data removal. As this data is shared beyond the boundaries of the physical office, data protection and governance will only become more critical.

The is helping customers support the European Union鈥檚 General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other data protection mandates. With the power of machine learning, customers can streamline their governance of growing requirements, protect personal data, and safeguard business interests. Managing the use of data is also greatly enhanced through the automation of data subject access requests, data-flow capture, and sophisticated analytics and reporting.

Simultaneously, finance teams must balance the need to give business partners ready access to enterprise data and protect valuable intellectual property and sensitive corporate information across industries, countries, and regions.

The helps achieve this balance by maximizing existing instances of 51风流applications and providing real-time, secure, attribute-based access to enterprise data. A dynamic authorization logic helps ensure access control policies are automatically followed, and advanced auditing functionality facilitates continuous monitoring and documentation of regulatory compliance.

A certain level of risk is unavoidable when managing data access; otherwise, business productivity could be unreasonably limited. However, this does not mean that controls need to be manually driven and time-consuming.

With the , CFOs can see the financial impact of access risk for business processes and transactions and enable a risk management strategy that suits the organization. The technology supports the ability to detail and summarize the monetary value of access violations for a true picture of a company鈥檚 exposure with predictive analytics.

Turning Ordinary Transactions Into Extraordinary Intelligence

Adopting a new approach to invoice, order confirmation, and delivery notes processing along with transforming accounts payable presents a unique opportunity to turn those transactions into business intelligence. Meanwhile, digital capabilities, such as machine learning and artificial intelligence (AI), accelerate these tasks to meet deadlines with greater accuracy and less risk.

Many customers depend on the to set the foundation for this intelligent edge. It digitalizes and automates accounts payable processes, allowing finance teams to manage and speed invoice processing and workflows while supporting compliance with national and international regulations. These capabilities can help meet compliance deadlines, reduce data errors and associated costs, while improving financial visibility and reporting. Plus, CFOs can reward vendors with timely payments while taking advantage of discounts and lower supplier management costs.

By ensuring this transactional data is of high quality, the entire company benefits from efficient and effective processes and better decision-making to uncover and maximize new sources of revenue and business value. The provides the flexibility and unity to turn raw data delivered through billing applications into valuable information for revenue innovation.

By streamlining data mediation, the application helps to reduce process complexity and eliminate the need for expensive point-to-point integration solutions. Finance organizations are equipped to adapt to change through a simple drag-and-drop configuration instead of relying on time-consuming customizations. Plus, they can eliminate data and process duplication, detect inconsistent and faulty data, and prevent revenue leakage.

Rising to the Challenge of Business Continuity

Economic and market uncertainty present significant challenges to business continuity and financial resilience. But sometimes, better ways of getting things done emerge too 鈥� which may not have been considered in times of stability.

First, a coherent digital strategy of connectivity and intelligence, data security and governance, and compliance should be established for all critical systems in order to optimize the flexibility of the employee experience. These capabilities are vital during disruption; in better times, they will be the financial leverage CFOs want to sustainably move business forward.

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The next article will explore how 51风流Solution Extensions can help connect people, things, and assets to form a core ecosystem of intelligence.

With the right connections, clarity, and community collaboration, people can sort through new problems, work in new environments, and adapt their skillsets with resilience and perseverance.

Business leaders that address these realities are the ones building their culture around human experience management (HXM). By continuously listening to their workforce to find and understand gaps, they redesign experiences, processes, and technologies in ways that matter to every end user 鈥� from candidates and new hires to recruiters, workers, contractors, and managers.

For many customers, 51风流Solution Extensions have been a critical enabler that reveals the full potential of the human experience of everyday work. Customers are creating environments that are safe, healthy, engaging, and productive. More importantly, human resources (HR) is becoming their employees鈥� best ally as they work together to ensure business continuity.

Building Up Employee Capabilities with Resourcefulness听

Whether facing disruption or preparing for one in the future, HR teams must continuously develop their workforce to help ensure the right skills are in place and critical roles are filled. They must ensure employee needs 鈥� as well as business requirements 鈥� are addressed quickly with ease and clarity.

Consider the painstaking efforts that HR managers must take to help ensure customer service expectations are met by the right shift workers with the right skills working at the right time. The enables customers to deliver on that promise by intelligently forecasting workforce demand and creating schedules that align with business drivers. By integrating this application with 51风流or non-51风流business systems, this approach can not only reduce over- and understaffing, but also strengthen compliance with local labor laws.

While the forecasting and scheduling application provides tremendous advantages that the entire workforce and customer base can see, minor experiences can also create an impact. For example, the digitalizes the traditionally manual process of signing paperwork for job candidates, new hires, and promoted employees. Now, documents can be signed in a matter of hours from any device, anywhere in the world. The application securely automates the workflow of processing documents, collects information for the HR system, and obtains legally binding signatures.

Creating a User Experience for Business Continuity

When it comes to business continuity, enabling an agile, engaged workforce is essential. Working in new ways from new locations requires systems and services that are efficient and accessible enough to support employees who are expected to quickly deliver impactful outcomes.

With the , many customers are helping their employees interact with core business applications, which is optimizing user performance and satisfaction. The application provides the data and insight organizations need to identify and replicate best practices as well as locate and remedy process inefficiencies that can inhibit employee engagement or business agility.

Extending Human Experiences Throughout All HR Interactions

Like user experience, HR interactions should become more human-centered when adapting to contingencies and new policies. Employees certainly want to feel safe and equipped to do their jobs well. With the right digital resources in place, HR organizations can help ensure that continuity plans are effective, employees are supported, and organizations remain flexible in the face of unforeseen demands.

For example, the infuses intelligence into HR operations by a streamlining and unifying time and attendance processes business-wide. This approach fosters compliance of labor and payroll regulations while the business mitigates risks and reduces costs without sacrificing critical talent and skills.

The provides a complete view of employee labor activities. This information empowers business leaders to make informed decisions when reducing employee costs, supporting compliance with labor policies, accelerating business execution, and improving the bottom line.

Knowing that life changes in the workforce happen 365 days a year, many 51风流customers are also relying on the to oversee such events for U.S.-based employees. The application smoothly integrates with a core HR system of record and providers鈥� systems, giving employees access to their information without delay and errors.

The is further simplifying the process of making necessary changes for an employee or the entire team. With a central digital employee record, enabled by secure document storage, file synchronization, and document generation, HR leaders are integrating HR document management across the enterprise to ensure processes remain compliant 鈥� saving time, improving transparency, and better engaging employees.

Shaping the Future of Work with Valuable Learning Opportunities

With the degree of change happening in the current landscape, employees must be ready to tackle the new risks and opportunities that lie ahead. Unfortunately, they typically have less than a half-hour per week available to focus on reskilling, upskilling, and organizational transformation.

Business leaders can overcome this hurdle by providing targeted, high-quality content that can be consumed without disturbing the flow of daily work. In fact, they can give their learners access to more than 500 curated learning paths that have been developed based on the latest brain science to maximize engagement.

provides an intelligent digital experience platform that offers personalized learning experiences with curated, top-quality content, such as productivity, collaboration, leadership, digital transformation, business essentials, and technology development. Additionally, a听听is available to help employees better understand the use of virtual teams and community-based collaboration and acquire the operational resilience to overcome the implications of the recent pandemic.

Taking Charge of Change Calls for a Human Experience

At the core of every employee experience is the desire for interactions that are profoundly human and personal. No matter what is happening in their business, employees want to know that they are protected, productive, and assured that their work has purpose and impact.

Understanding this social contract with the modern workforce, 51风流is always inspired to innovate and delivers applications that equip customers with the capabilities they need to keep moving forward while taking care of the people that define their success.

The next article will explore how 51风流Solution Extensions can help ensure investment in intelligent ERP, uniting business intelligence into one source of truth while reducing data entry and processing costs.

Learn more about 51风流Solution Extensions at听.

What is missing? Innovation that stimulates differentiation and growth by uniting the needs of the business with those of the customer.

Successful customer experiences are the ones that resonate with people鈥檚 deepest instinctive behaviors. Humans have always sought out authenticity, convenience, and trust, which is directly tied to an inherent desire for a meaningful life. Any interaction that does not carry this emotional value signals a reason to walk away empty-handed.

Although the customer experience is undeniably human-centered, technology is shaping a new era of authentic engagement. Businesses now have access to Big Data insight that can help them understand their customers and predictive analytics in order to sense their needs. Now, with a combination of artificial intelligence (AI) and machine learning embedded in most solution investments, specific processes, communications, and interactions can be automatically triggered to motivate a new potential sale.

But even with such a diverse selection of technology, there may be moments when some experiences are not as seamless and connected as they should be. This reality is what inspires 51风流to continue building and expanding a portfolio of 51风流Solution Extensions that can help businesses bridge those customer experience gaps.

Growing Importance of Omnichannel Experience and Operations

Whether a business-to-business (B2B) or business-to-consumer (B2C) sale, transactions can be initiated, processed, and completed through any variety of channels. Businesses can support the demands of each touchpoint with standard software. However, the real power of such an omnichannel business model is best realized by centrally consolidating the management and monitoring of all transactions, peripheral devices 鈥� such as scales, scanners, kiosks, mobile devices, and printers 鈥� and customer interactions.

With this approach, businesses can support the back-end processing of transactions across the听, such as:

• Payments: Process all forms of payment, including mobile payments.
• Returns: Save all receipts and make them available throughout the entire store system to streamline returns and prevent multiple returns of the same item.
• Mobile couponing and marketing: Increase revenue with opt-in marketing programs that send customers targeted offers.
• Promotions and loyalty programs:Implement customer loyalty promotions with ease and handle traditional and digital vouchers to reduce errors and potential fraud.
• Digital signage:Use a second monitor at the store-level POS to display customer receipts and promotions.

础听听can further support the omnichannel approach in ways that can help increase a brand鈥檚 appeal to customers. Businesses can reach customers through a mobile channel, enabling the opportunity to provide personalized services to customers anytime, anywhere, and on any device. Such front-end activities may include mobile payment initiation, self-service scanning, and coupon and discount e-wallets.

For sales and marketing teams, technology can ease the burden of communicating with customers and partners in ways that are unique and resonate across many channels. They can collaborate to create assets and streamline approvals, repurpose and identify digital assets for campaigns, and facilitate asset distribution. Marketers can also gain better visibility into marketing asset statuses, including rights and usage, while automating and controlling brand standards.

For example, a solution gives representatives a single source for quickly acquiring and distributing product and service information, as well as marketing assets, across all channels 鈥� in-store, mobile, Web, social, and beyond. A solution enables those communications to be personalized, augmenting the customer experience and making every interaction more productive for sales and marketing teams.

Digital Marketplaces that Build Brand Equity

Online marketplaces are offering a wealth of opportunities for growth and expansion. They capture real-time information that can help businesses better understand and fulfill customer needs. Meanwhile, customers have access to a one-stop shopping experience that is fast, convenient, and transparent.

With the assistance of a听, businesses can build, launch, and run a marketplace that strengthens their portfolio of product and service offerings. More importantly, companies can act on insights that energize customer relationships while driving revenue and long-term loyalty.

Motivational, Relevant, Profitable Promotions and Programs

The right promotions and incentivization programs can shorten the sale cycle and keep customers open to returning to the brand in the future. But making sure these strategies remain profitable is an entirely different matter.

An听 enables businesses to support, enable, and integrate promotions and programs. They can model, report, and analyze their outcome to calculate rebates, royalties, commission accruals, earnings, and settlements. Plus, profit loss from missed cost recoveries, such as rebate or royalty claim opportunities and overpayment of incentives, can be identified early on.

Process Optimization for a World of Disruption

Nothing is worse than the sale that is almost won. Somehow, there is a breakdown in the experience caused by a lagging process or lost request.

Customers do not have any patience for a transaction process that is less than optimized. They now expect businesses to deliver a seamless experience that reliably meets their expectations 鈥� done right the first time, every time.

To help businesses ensure they do not fall victim to the sale that got away, targeted technologies can be integrated into existing sales systems to support specific tasks such as:

• : Assess business processes running within enterprise solutions 鈥� such as commerce, marketing, sales, and services 鈥� and pinpoint areas for improvement through data-based discovery, analytics, and visual representations.
• : Resolve queries quickly and efficiently by providing both customers and customer-support agents timely access to relevant product information through a self-service portal.
• : Preserve profit margins with a reliable process for validating and executing claims accurately and efficiently to maintain positive supply chain relationships and avoid revenue loss.
• : Bring flexibility, security, and accelerated execution to the customer engagement process with an automated workflow for electronically capturing, storing, and managing legally binding e-signatures with full visibility and control.

Customer Experience that Delivers on Expectations

By leveraging the ever-expanding portfolio of 51风流Solution Extensions, companies can deliver the trusted, personalized experience that their customers expect 鈥� every time. But more importantly, every interaction with a customer is never a wasted opportunity.

Now that鈥檚 a customer experience made for everyone.

Next time we’ll explore how 51风流Solution Extensions can help ensure investment in intelligent ERP can unite business intelligence into one source of truth while reducing data entry and processing costs.听 Learn more about 51风流Solution Extensions at听.

But that mindset is only a small part of the bigger evolution story. It is also about digitalizing processes end to end to fundamentally change employee and customer experiences.

The rise of intelligent technologies 鈥� from artificial intelligence (AI), robotics, and digital twins to augmented reality and the Internet of Things (IoT) 鈥� has its advantages. However, businesses cannot discount the potential for additional complexity to be introduced into the IT landscape and rising volumes of data scattered across the enterprise.

Do not be fooled: Overcoming such challenges along the way to becoming an intelligent enterprise has little to do with the variety of technologies being implemented. What matters, first and foremost, is having a business technology platform that serves as a center of gravity for all digital investments and enterprise data.

For 51风流customers, the answer to helping ensure that their business technology platform can deliver on that promise is 51风流Solution Extensions. The diverse portfolio provides solutions that are specially designed for the four pillars of a trusted, complete, and relevant IT landscape: enterprise content management, data management, data protection, and process mining and optimization.

Intelligent Management and Extension of Valuable Business Content

By extending听听capabilities across the company, the business technology platform can address the entire information life cycle 鈥� from document and records management to information retrieval and collaboration. Additionally, rigorous information security and support are used to facilitate compliance with data privacy and protection regulations.

Connecting e-mails, documents, and other content to core business processes drives significant changes across a variety of organizations, such as:

Human Resources

Create a digitized and centralized employee document management environment that helps reduce costs and increase internal efficiencies. Businesses can improve their employee experience and productivity by deepening collaboration within project teams and eliminating the handover of information throughout the workforce life cycle 鈥� from recruiting and onboarding to compliance with regulatory requirements such as multiple document-retention policies.

Marketing, Sales, and Support

Create more unified and personalized customers experiences across in-store or online channels with consistent brand content. For example, customized promotions and communications can be provided during one channel interaction, then cascaded across the omnichannel customer experience 鈥� from brick-and-mortar stores to ecommerce storefronts.

Supply Chain

Lower procurement costs by capturing, scanning, and storing all incoming supply chain content, including unstructured information in delivery notes and e-mails. This information can be used to optimize order-to-procure processes and negotiate better deals with suppliers, compare past prices with real-time invoice information, and uncover more opportunities for dynamic discounting.

Strong Governance Across the Master Data Life Cycle

As long as data-driven business models continue to be created and evolve,听 and 听will remain critical to the operation of an intelligent enterprise. Moving intelligence from one application to another across the business technology platform requires considerable visibility into everything from data volume and relevance to connectivity.

AI and machine learning models help deliver migrations that are fast, hyper-efficient, and affordable. The migration process can be automated by capturing and sharing expertise, context, and insights 鈥� setting a valuable springboard for decisions on definition, protection, and security as well as business rules and access authorization. Then, data assets can be intelligently reused while traditional information siloes are obliterated.

Data governance capabilities can then be applied to help ensure data quality and readiness before the new solution 鈥� such as 鈥� goes into production. As a result, businesses can mitigate deployment and operational risks while gaining experience with a controlled, nonproductive digital twin of the solution. In addition, they can switch to central governance before or in parallel with the deployment to keep data clean for the long term.

With a single view of their data, businesses can drive information consistency company-wide 鈥� whether the business is handling (EAM) for their facilities or streamlining . The speed and accuracy of processes and analytics increase with the automation of maintaining and distributing master data, integrating it more tightly, and controlling quality and standards. Additionally, compliance with data protection and security regulations strengthens through governed mechanisms for traceable auditing and change management.

Reliable Data Mapping and Protection

Data is an integral part of business operations in the digital economy. Intelligent enterprises fuel success by optimizing the use of data across all interactions with their customers, employees, and ecosystem partners. With capabilities, businesses can use data to spur innovation, help ensure data compliance, mitigate risk, and build trusted relationships.

Data mapping and protection enable decision-makers to better leverage data from diverse sources, both structured and unstructured. This approach strengthens the transparency and power of data analytics, instilling stakeholder trust and confidence in the accuracy, timeliness, security, and compliance of the data used.

Gaining new value from personal and sensitive business data, while helping to ensure its security and permitted use, allows businesses to serve trusted and protected data for actionable insights throughout organizations and with ecosystem partners.

Continuous Optimization of Business Processes

Intelligent enterprises depend on mission-critical processes that are fast, profitable, and agile. By providing greater transparency into process execution,听听capabilities help organizations understand existing processes better 鈥� from how they work and where they need improvement to which best practices are most effective.

Sophisticated discovery, analysis, and documentation foster data-based, continuous improvement. Companies can leverage prebuilt content, analytics configurations, and data connectors from line-of-business applications to the business technology platform in order to monitor performance, identify previously unrecognized process weaknesses, and improve process efficiency, quality, and reliability.

Shape Your Future with Simplicity, Speed, and Integrated Intelligence

When combined with 51风流Solution Extensions, a business technology platform can help companies connect processes and experiences in ways that allow employees to act with integrity and confidence and gives customers a reason to keep coming back.

But more importantly, this approach establishes the connected and intelligent foundation needed to support flexible, agile innovation practices that are tremendously essential to succeeding in the experience economy.

Learn more about 51风流Solution Extensions at听.

Next week鈥檚 installment will consider how 51风流Solution Extensions can take customer experience to the next level by stimulating differentiation and growth.

The demand for high-quality products has given way to pleas for better convenience, more sustainable operations, and faster delivery. Now more than ever, exceptionally curated and trusted experiences are the expectation, as consumer demands evolve with the day and time, demographics, and personal life events.

Staying competitive in today鈥檚 fluid and fast-moving experience economy is no easy task. But when 51风流customers have artificial intelligence (AI), machine learning, and other intelligent technologies in their digital arsenal, they become intelligent enterprises that can accurately pinpoint nuanced opportunities for capturing consumer attention and loyalty.

As 10,000 51风流customers already know, adopting these leading-edge digital capabilities is never as easy as picking and plugging in a single solution and walking away. There are multiple layers of complexity across the existing IT infrastructure that must be first simplified. And in every case, this step is worth the wait, thanks to outcomes such as lower risk, accelerated transformation, and future-proofed technology investments.

Next-Level Experiences with a Choice of Complete 51风流Solution Extensions听

With access to more than 90 solutions, over 50 million people have trusted 51风流Solution Extensions to advance and realize the full potential of every stage of their company鈥檚 digital transformation. 51风流integrates these strategic, third-party solutions with 51风流software to complement existing digital capabilities.

Qualified, tested, validated, approved, and supported, 51风流Solution Extensions are thoroughly vetted by 51风流to help ensure they exactly meet standards for security, accessibility, functional correctness, performance, and scalability. This level of commitment helps ensure that every line-of-business and industry-specific functionality helps connect experiences and operations with intelligence.

For intelligent enterprises, 51风流Solution Extensions provide much-needed peace of mind. They can connect experiences with operations in ways that drive significant value throughout the consumer, product, brand, and employee experience by elevating the performance of fundamental aspects of leading-edge digital landscapes.

• Business Technology Platform:听Accelerate business operations by digitalizing processes end to end with extensions for enterprise content management, data management, data mapping and protection, application deployment readiness, low-code rapid application development, and business process mining and optimization.
• Customer Experience:听Stimulate differentiation and growth with continuous process innovation and delivery of exceptional customer experiences. 51风流Solution Extensions support relevant capabilities, including incentive administration, paybacks and chargebacks, centralized knowledge base, enterprise resource planning (ERP) data maintenance, and data mediation, as well as management of the commerce marketplace and omnichannel customer experience.
• Intelligent ERP:听Unite business intelligence into one source of enterprise-wide truth while reducing data entry and processing costs. Businesses can digitalize and streamline standard financial management shared services 鈥� such as order to cash, financial close, central finance, and transaction replication 鈥� while demonstrating compliance with safeguarded data security, access, and interactions enterprise-wide.
• People Engagement: Engage employees through an exceptional experience of meaningful human resources (HR) interactions. 51风流Solution Extensions can be integrated with existing HR applications 鈥� from HR document and records management to benefits optimization, learning, and e-signatures 鈥� in order to attract, develop, and keep the right talent.
• Digital Supply Chain and Intelligent Spend Management:听Realize the competitive edge of intelligently connecting people, things, and assets to form a core ecosystem of intelligence. Supply chains and finance operations can take advantage of capabilities based on the Internet of Things (IoT), including digital twinning, as well as capabilities for enterprise asset management and procure to pay.
• Industry-Specific Needs: Address needs that are very much unique to the business and impact operations differently than any other business inside and outside an industry. 51风流Solution Extensions addresses a broad range of processes and requirements for industries 鈥� from agribusiness, retail, and industrial manufacturing to energy and natural resources, financial services, and public services.

In the coming weeks, this series will demonstrate how 51风流Solution Extensions can help strengthen each of these foundational elements of a digital strategy for delivering experience that employees and consumers will love.

Next week鈥檚 installment will offer a deep dive into 51风流Solution Extensions for business technology platforms.

Learn more about the solutions at .