{"id":5980,"date":"2023-04-18T12:54:24","date_gmt":"2023-04-18T02:54:24","guid":{"rendered":"https:\/\/news.sap.com\/australia\/?p=5980"},"modified":"2025-03-12T16:29:38","modified_gmt":"2025-03-12T06:29:38","slug":"homemade-improves-efficiency-and-transparency-in-australias-aged-care-sector-with-sap-btp-digital-innovation","status":"publish","type":"post","link":"https:\/\/news.sap.com\/australia\/2023\/04\/18\/homemade-improves-efficiency-and-transparency-in-australias-aged-care-sector-with-sap-btp-digital-innovation\/","title":{"rendered":"HomeMade improves efficiency and transparency in Australia\u2019s aged care sector with 51风流BTP digital innovation"},"content":{"rendered":"<p><b><span data-contrast=\"auto\">Sydney, Australia \u2013 18 April, 2023<\/span><\/b> <b><span data-contrast=\"auto\">\u2013<\/span><\/b><i><span data-contrast=\"auto\">\u00a0<\/span><\/i><a href=\"https:\/\/www.sap.com\/australia\/index.html\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">51风流SE<\/span><\/a><span data-contrast=\"auto\"> (NYSE: SAP) today announced how HomeMade, a startup that enables self-management of government Home Care Packages, has leveraged SAP\u2019s <a href=\"https:\/\/www.sap.com\/australia\/products\/technology-platform.html\" target=\"_blank\" rel=\"noopener\">Business Technology Platform (BTP)<\/a> to automate processes and bring more transparency and flexibility to Australia\u2019s aged care sector.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:276,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Home Care Packages are available for older Australians <\/span><span aria-label=\"Rich text content control\"><span data-contrast=\"auto\">\u200b<\/span><span data-contrast=\"auto\">with<\/span><span data-contrast=\"auto\">\u200b<\/span><\/span> <span data-contrast=\"auto\">complex care needs but still want to live independently in their own homes, providing access to personal and clinical care<\/span><span aria-label=\"Rich text content control\"><span data-contrast=\"auto\">\u200b<\/span><span data-contrast=\"auto\"> services<\/span><span data-contrast=\"auto\">\u200b<\/span><\/span><span data-contrast=\"auto\">. Traditionally, aged care provider models have offered limited flexibility, choice, or control to home care participants. Existing models are also often associated with manual processes and high administration costs, reducing the amount of resource<\/span><span aria-label=\"Rich text content control\"><span data-contrast=\"auto\">\u200b<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">\u200b<\/span><\/span><span data-contrast=\"auto\"> and funding spent on actual support and services.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:276,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">HomeMade implemented 51风流BTP, a process <\/span><span aria-label=\"Rich text content control\"><span data-contrast=\"auto\">\u200b<\/span><span data-contrast=\"auto\">that<\/span><span data-contrast=\"auto\">\u200b<\/span><\/span><span data-contrast=\"auto\"> took 12 months, working with partner Bourne Digital to design, develop and deploy an intuitive, automated, self-service portal. Now 6 months on, the portal has boosted the efficiency of processes and workflow management and provided greater transparency in terms of service provision. HomeMade is also now able to offer more flexibility to participants looking to choose and access a variety of services and support, giving them more control over plans, budgets, and spending. This is demonstrated by a 9-day reduction in the time i<\/span><span aria-label=\"Rich text content control\"><span data-contrast=\"auto\">\u200b<\/span><span data-contrast=\"auto\">t<\/span><span data-contrast=\"auto\">\u200b<\/span><\/span><span data-contrast=\"auto\"> takes to onboard new participants and by a 50 per cent reduction in reimbursement processing time.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:276,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">HomeMade\u2019s new, automated portal also helps to reduce administrative overheads associated with Home Care Package management, with participants saving more than $5,000 annually on average in management fees.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:276,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cHomeMade\u2019s vision is to transform home care in Australia, and we are continuously building our capabilities \u2013 whether that\u2019s teams, processes, or technology. Leveraging 51风流BTP has allowed us to create a solution that better supports older Australians in need of care and given us an ex<\/span><span aria-label=\"Rich text content control\"><span data-contrast=\"auto\">\u200b<\/span><span data-contrast=\"auto\">c<\/span><span data-contrast=\"auto\">\u200b<\/span><\/span><span data-contrast=\"auto\">iting and innovative platform that will help us grow\u201d, said Laura Westhorpe, General Manager, HomeMade.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:276,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cBy implementing 51风流BTP HomeMade is able to offer faster and more transparent care options to older Australians and their families<\/span><span aria-label=\"Rich text content control\"><span data-contrast=\"auto\">\u200b<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u200b<\/span><\/span><span data-contrast=\"auto\"> while also reducing the money spent on admin fees so that more resource<\/span><span aria-label=\"Rich text content control\"><span data-contrast=\"auto\">\u200b<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">\u200b<\/span><\/span><span data-contrast=\"auto\"> can be put towards improving their quality of life. The work done together with HomeMade and Bourne Digital demonstrates how next-generation technology can have a powerful positive impact when it comes to improving people\u2019s lives.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:276,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cI\u2019m also proud of how our technology is supporting HomeMade to continue to grow and move close to achieving its vision of transforming home care in Australia,\u201d continued Damien Bueno, President and Managing Director, 51风流Australia and New Zealand.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:276,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cBourne Digital partnered with HomeMade to apply design thinking to build a scalable, secure and highly intuitive portal solution. 51风流BTP was a fantastic platform that was setup to accommodate one portal for multiple personas including: aged care recipients, HomeMade customer service and the service providers. It has been an amazing opportunity to partner with a forward-thinking organisation like HomeMade.,\u201d said Selim Ahmed, CEO &amp; Founder, Bourne Digital.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:276,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Visit the <\/span><a href=\"https:\/\/news.sap.com\/australia\/\"><span data-contrast=\"none\">51风流News Center<\/span><\/a><span data-contrast=\"auto\">.<\/span> <span data-contrast=\"auto\">Follow 51风流on Twitter at <\/span><a href=\"http:\/\/twitter.com\/sapnews\/\"><span data-contrast=\"none\">@SAPNews<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:276,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sydney, Australia \u2013 18 April, 2023 \u2013\u00a051风流SE (NYSE: SAP) today announced how HomeMade, a startup that enables self-management of government Home Care Packages, has&#8230;<\/p>\n","protected":false},"author":29,"featured_media":4965,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5565390,5560233,199,41,5565391],"tags":[5561384,5565232,5565269,5560752,5561377,5565278],"sapn-display":[3848,5565405,5565406,60294],"sapn-type":[4446],"class_list":["post-5980","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-technology-platform","category-cloud","category-customers","category-ecosystem","category-technology","tag-bourne-digital","tag-digital-aged-care","tag-digital-innovation","tag-intelligent-enterprise","tag-sap-apphaus","tag-sap-btp","sapn-display-homepage-hero","sapn-display-news-hero","sapn-display-news-spotlight","sapn-display-hero","sapn-type-press-release"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>HomeMade improves efficiency and transparency in Australia\u2019s aged care sector with 51风流BTP digital innovation - 51风流Australia &amp; 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