December 2, 2025 鈥� 51风流Australia Pty Ltd. today announced Ryan Mitchelmore as the Head of its new 51风流Centre of Excellence for the Public Sector.听听

In this role, Ryan will lead a new Canberra-based specialist team focused on supporting the full potential of digital transformation for Federal Government agencies in Australia and New Zealand. Bringing nearly three decades of leadership across major transformation programs in government, finance and banking, Ryan has consistently delivered complex projects on time and within budget. His extensive experience spans organisations such as Defence, Services Australia, the Digital Transformation Agency, Commonwealth Bank of Australia and Macquarie Bank, demonstrating a proven ability to drive successful change and innovation at scale.听

The Centre of Excellence will grow to employ 20 Australian citizens over the next 24 months, providing industry-specific expertise. Its focus is helping to accelerate federal agencies鈥� transformation from legacy ERP systems to modern cloud platforms, helping those organisations adopt AI, data analytics and automation to lift productivity, increase efficiency and boost citizen services. The Centre joins a global network of similar resources that accelerate innovation for 51风流customers in industry sectors.听 It is on track to be fully staffed by the middle of 2026, with recruitment of the remaining roles underway.听

Brian Senior, Executive General Manager 鈥� Federal Government, 51风流Australia and New Zealand, said, 鈥淔ederal agencies manage some of Australia鈥檚 most critical systems, from healthcare delivery to defence logistics, and many already rely on 51风流as their enterprise backbone. This Centre of Excellence is a direct response to feedback shared by these agencies with 51风流earlier in the year. It seeks to connects the dots across these systems, helping agencies chart the clearest path to a secure digital future, while leveraging AI, data analytics and sovereign cloud capabilities.鈥�听

Addressing unique challenges of federal government听

The Centre of Excellence builds on SAP鈥檚 global network of specialised teams. It aims to address the unique challenges facing federal agencies as they modernise mission-critical system and harness AI, while meeting stringent security and sovereignty requirements.听

Ryan Mitchelmore, Head of Public Sector Centre of Excellence, 51风流Australia and New Zealand, said, 鈥淎gencies need a clear, practical path from legacy environments to AI鈥憆eady operations. Our team provides best-practice advice on the recommended journey and appropriate guardrails 鈥� from business case and proofs of concept to clean鈥慶ore architecture and migration plans to enable better informed decisions.鈥�听

The Centre of Excellence will operate as a permanent organisation of 12 core employees with additional specialists rotating based on demand. All team members hold Australian citizenship and appropriate security clearances, ensuring sensitive government data remains within trusted hands while accessing world-class enterprise capabilities.听

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The consensus emerged: the secret to modernising government operations lies in small, incremental innovations.

During an engaging session led by 51风流experts, participants delved into the idea of incremental innovation, involving improvements to existing services, products, processes, or methodologies. This approach offers an economical, manageable, and lower-risk strategy to boost service quality, without dramatically destabilising current systems.

The conversation also highlighted key hurdles stymieing innovation and explored potential strategies to jumpstart innovation within the public service space. Intriguingly, issues like technical debt, limited availability of skilled resources, policy constraints, inadequate technical prowess, insufficient budget, and employee reluctancy to change were identified as common impediments.

The discussion illuminated the potential of cloud-based service models as a means to circumnavigate these hurdles. The shift to like 51风流facilitates a cycle of ongoing improvement through incremental innovation. Customers grappling with updates due to intricate customisations or high perceived costs stand to gain substantially from this transition.

Once operations are on the cloud, the system can be constantly upgraded, fostering an environment conducive to consistent innovation. This model ensures swift adaptability in the face of policy shifts, unanticipated crisis situations like the COVID-19 pandemic, or rapidly evolving trends.

The focus turned next to the potential of analytics and to boost operational efficiency within systems. While such advancements could radically alter engagements between an organisation and its personnel or customers, the leaders recognised the associated data security risk, emphasising the pressing need for firm safeguard measures.

Still, the benefits are compelling. The session culminated with an inspiring case study from Hamburg, Germany. Here, a centralised was established in just three weeks, enabling the rapid disbursement of 2.5 billion Euros in COVID-19 Cultural Aid – thereby saving between 13,000 and 33,000 hours of manual processing annually!

In summary, technology upgrades or cloud transition shouldn’t be viewed as end goals but as catalysts for continuous, incremental innovation. Such change management strategies should be the north star for government organisations aiming to deliver higher quality and value in public services. With AI and cloud-based service models, this attainable transformation could soon be a reality.

Three key insights from this insightful forum: Transition mindsets to align business with the IT model, empower IT to achieve more via automation, and embrace systems like cloud ERP and . These steps help ensure an unwavering commitment to progressive change, utilising technology to amplify efficiencies and stimulate innovation in public service delivery.

For more information and other trends in ERP as a path to iterate capability uplift and innovation please read further here.

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I recently attended the Institute of Public Administration Australia (IPAA) National Conference, where I sat on a panel discussing how to build resilience globally, institutionally, and locally.

We heard from a range of experts including members of industry, the non-profit sector, and the public sector. But what stood out was the importance of listening and understanding our stakeholders.

Building resilience requires an understanding of those we are trying to help. They could be countries in the South Pacific, communities impacted by natural disasters, our employees, or even customers seeking to diversify their supply chains in the face of an uncertain geo-political environment.

Nurturing that understanding, and using it to create solutions, requires technology. For example:

• Technology can help organisations hear the voice of the customer across multiple domains.

Take the case of state government response during natural disasters, where Qualtrics was used so citizens only have to tell their stories once rather than going through the trauma of repeating it multiple times.

• Tech can also help understand supply chains by discovering new suppliers.

During the early days of the COVID-19 pandemic, 51风流platforms helped match a supplier to a construction company seeking beds for an emergency hospital it was building in New York City in just 30 minutes.

• Make better decisions and forecasts by using data.

For example, we have seen our technology used by the Japanese government to better respond to natural disasters by generating insights and predictions from vast and varied sources of data across various government bodies, and even industries.

• Energy resilience will be delivered through the diversification of supply.

As the pace of decarbonisation increases, new export markets are being created for green energy with hydrogen as the medium. But supply chains require the assurance their sources are low carbon, sustainable, and 诲辞苍鈥檛 get substituted along the supply chain – which can be ascertained with blockchain-based solutions like those provided by 51风流GreenToken.

It excites me to see a future where digital can support not just sustainability but also resilience across and between national economies. I look forward to coming back next year to hear more from Australian businesses and governments and share how 51风流can help in building more resilient organisations and societies.

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These issues, however, can be thwarted if decisions surrounding these projects are supported by data that is open, transparent, verifiable, and comparable. Access to open data can ultimately help unlock greater collaboration opportunities for future government infrastructure projects and result in more productive assets.

But look closely and often these potentially useful data sets can be unstructured, siloed, unsecure, unreliable, repetitive, managed through analogue processes or inaccessible by other government agencies. This can be the case as there is typically a focus of efforts on the physical assets and not the data, besides collating and using it to meet legal, reporting, procedural, and records keeping requirements.

When data is managed properly, it can deliver immense value to government agencies. Data can be used to support more informed decision-making, navigate the journey of resource allocation, improve the performance of existing infrastructure assets, and enable a step change in overall productivity and the delivery of future infrastructure projects. At the same time, it will ensure there is a timely handover of quality information to set operators up for success.

Neglecting to take advantage of valuable insights could negatively impact future efforts to adopt new technologies and the sector鈥檚 overall ability to procure, manage, exchange, and re-use data. Governments will also miss out on being able to strategically drive success of future high-value projects.

The responsibility for structured data collection and management cannot fall solely on a single entity, such as the government agency overseeing the infrastructure project. Rather, governments 鈥� across all levels 鈥� must collaborate collectively with industry and academia to understand the critical importance of valuing and managing data as an asset.

Developing and implementing a national data standard across all infrastructure assets will help foster a collaborative and unified approach to better data interoperability, as well as support the lifecycle of digital assets and digital twins for public infrastructure. The standard would also focus on uplifting data awareness, data literacy, data custodianship, data specification and data management.

Defining best practice for the Australian infrastructure sector on how to handle and organise data in the future will also eventually create a complete digital ecosystem, built on trusted and reliable data, that connects infrastructure agencies with their suppliers, stakeholders, and customers. It will also promote cross-agency cooperation, by actively supporting data sharing and digital collaboration, to re-invent how government agencies partner together to plan, deliver and operate public infrastructure.

The body of work of establishing a national data standard needs to be a led by a central government body, made up of members from all levels of government and other relevant stakeholders. This will require a concerted effort to identify opportunities to formalise the standards.

Without a national standard, the public infrastructure sector will continue to be challenged in data sharing, and eventually see Australia fall behind on a global scale. Working with relevant stakeholders and technology providers, such as SAP, to co-design and trial digital solutions, governments can directly address the challenge of current systems and support effective data management over the digital asset lifecycle.

Learn more in our that you can download for free.

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Nick Quin, Director, Public Sector, 51风流New Zealand, said, 鈥淎s Aotearoa鈥檚 public sector seeks to run smarter, faster and more sustainably, we are thrilled to have these high-calibre hires join our team to help accelerate the digitisation of government agencies across the country. Both Nick and Tim bring a wealth of leadership and management experience across high performing teams, technical expertise, as well as deep relationships across the public sector. We鈥檙e confident our public sector customers will reap the benefits, with our broadened team and aligned approach helping them become truly intelligent enterprises and build for a better future鈥�.听听听听

Nick Olney joins 51风流following a 30-year career with New Zealand Defence Force (NZDF). As Senior Industry Advisor at 51风流New Zealand, Olney brings his strategic leadership experience and unparalleled knowledge of NZDF and the wider public sector.听听

Nick was most recently Commander of the NZDF Deployable Joint Inter Agency Task Force (DJIATF). He led and commanded the New Zealand military response to evacuate citizens from Afghanistan following the Taliban takeover of Kabul in August 2019. Additionally, he led the military response to Tonga following the volcanic eruption in January 2022.听

Senior Account Executive, Tim Ellis will be focused on customers in the defence and security sector. He brings extensive knowledge of the technology sector, experience in leadership roles and a solid understanding of the New Zealand public sector. Previously he was Program Director at AI-enabled data-to-knowledge company Babel Street, where he collaborated with defence, intelligence, law enforcement, and elite sport organisations.听听

Adrian Griffin, Managing Director, 51风流New Zealand, said, 鈥淲e have bold ambitions for the year ahead, coming off a highly successful 2021. Nick Quin and the Public Sector team are driving a fantastic programme with both local and central government, and it is exciting to bring two new highly experienced resources into market to assist our customers鈥�.
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A suggests cloud spending will exceed $10 billion in Australia this year. But the government鈥檚 cloud security guidelines need to go further in overcoming barriers and drive further uptake of cloud technologies. Advancing our digital economy is a central focus of the 2021-22 federal budget, so the government has a huge opportunity to demystify cloud services.

The Australian Cyber Security Centre and the Digital Transformation Agency released last year. Their purpose is to better inform organisations, cloud service providers (CSPs) and Information Security Registered Assessors Program assessors about carrying out comprehensive risk-based assessments of CSPs and services.

The federal government is also piloting cyber hubs to share cyber services and security expertise across Home Affairs, Defence and Services Australia. This is a real step forward and something we need to see more of, as a successful pilot would create a blueprint for wider adoption. It鈥檚 pleasing to see from the Australian Signals Directorate and Digital Transformation Agency suggesting an extension to non-corporate Commonwealth entities.

The guidelines and cyber hubs are an important step in improving engagement with cloud services, but there is still much to be done in educating its agencies and the broader community about the advantages of cloud technologies. There are several critical issues with the existing guidelines 鈥� assessment is expensive and slow, contractual controls for risk mitigation can be improved, as can overall agency understanding of and consequent adoption of Software as a Service (SaaS) cloud solutions.

Change is needed to overcome these issues, including a shift to continuous risk management underpinned by a whole-of-government risk management framework, the management of certifications across agencies, and encouraging government and community take-up of SaaS to improve cybersecurity defences.

Read more from Ramah Sakul in The Mandarin

To explore this topic in more detail download the Cloud Control paper from the Cybersecurity Research Co-Operative Centre and 51风流.

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That鈥檚 changing as agencies look to adopt more digital-first agendas. The NSW government is encouraging its agencies to adopt 鈥樚齭trategies by 2023, while an of seven government agencies in South Australia reported that most planned to increase their use of cloud services within the next two years.

This acceleration is partially due to a pivot from strict government 鈥榗ontrol-based鈥� regulatory regimes towards an assessment of actual data risk, with controls applied based on those findings. This new approach is reflected in policies such as the Australian Cyber Security Centre鈥檚 (ACSC) Cloud Security Guidance, Information Security Manual and Essential Eight.

Implementing a risk-based approach to cloud security assessments gives agencies more flexibility in managing their workloads and data, with less carte-blanche security strategies that have traditionally protected everything in the same way by default.

This trend has accelerated during the COVID-19 pandemic, as agencies faced huge challenges in managing the rapid expansion of remote workforces. The pandemic required agencies to adopt cloud solutions such as Office 365 effectively overnight, with other digital demands like e-commerce and digital booking services becoming imperative.

It gave agencies an immediate business case that couldn鈥檛 be ignored because existing on-premise and remote access systems weren鈥檛 designed for the rapid increase of remote workers, and maintenance was hampered by global supply shortages.

With many of these initial transformations complete, agencies have now realised the value, scale and efficiencies that cloud services bring, and are now looking at other ways to digitally transform services and speed up their cloud adoption.

A few significant challenges remain. While the compliance landscape has shifted towards risk management, the sheer number of regulatory considerations is still staggering. To combat this, agencies and regulated industries often err on the side of caution, with tendencies to over assess or classify the data they wish to store, manage or handle within a cloud solution. This leads to a risk-averse approach that leans away from cloud innovation.

That attitude isn鈥檛 going to cut it in this new world, where citizens are demanding innovative digital services from government that are on par with what they鈥檙e getting from the private sector. It鈥檚 important to change this thinking to spark further innovation within our public services and regulated industries. Here are two common mistakes that we see agencies making every day.

Read more of Lindsay Morgan’s article in The Mandarin .

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Yet compared with many private sector industries, it鈥檚 fair to say that public sector adoption of AI technology has been more measured. Governments and other public sector organisations face a number of significant challenges, from the availability of skills and investment funding, to demonstrating value and ensuring transparency about how decisions are made.

These challenges are reflected in the 51风流Institute for Digital Government鈥檚 latest report 鈥撎�� developed in partnership with the University of Queensland. While 80 per cent of public sector organisations are actively working towards data-driven transformation, fewer than 15 per cent have progressed beyond prototypes.

In order to drive greater uptake, the public sector needs to develop best practice frameworks and solutions for the development and use of AI systems that are accurate, robust, and scalable, but also reliable, fair, and transparent.

When building AI systems to meet these high levels of expectation, it鈥檚 vital that public sector workers are able to understand how these systems generate decisions and explain how this impacts results. This is known as AI explainability.

Read more of the article on Government News .

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Hardened platform to deliver local cloud services designed for听government and regulated industries

Canberra, Australia听鈥斕�听听(NYSE: SAP) today announced听51风流Critical Data Cloud, a fully managed service capable of powering the operations of government and regulated industries across both Australia and New Zealand

This is designed to help protect the core business applications of governments and highly regulated industries including financial services, healthcare and utilities. Planned to be operational in the second half of 2021, the platform is intended to support the Australian Government鈥檚听Official: Sensitive听and听Protected听information, enabling customers to make faster, more informed decisions and with greater peace of mind.

51风流Critical Data Cloud is a significant investment recognising the increased focus on improving whole-of-economy cybersecurity. The hardened platform provides customers the full functionality of SAP鈥檚 multi-tenanted cloud applications. 听It is initially available for human resources (51风流SuccessFactors) and SAP鈥檚 full suite of finance, analytics and machine learning applications (51风流Business Technology Platform, 51风流Analytics Cloud and 51风流S/4HANA).

In addition to providing customers with the constantly evolving benefits of contemporary business cloud applications, 51风流Critical Data Cloud enables customers to extend functionality within the same certified framework. Importantly it also supports secure integration to other systems, for example public cloud, bespoke applications.

51风流Critical Data Cloud services and applications are continuously reviewed and hardened to ensure they stay current and are projected to meet evolving government security policy requirements. Customers are offered transparent assurance that data remains supported by appropriately cleared personnel.

鈥淭he legislative environment and cyber considerations in both Australia and New Zealand require organisations of different sizes to think hard about moving to cloud,鈥� Damien Bueno, President and Managing Director, 51风流Australia and New Zealand said.

鈥淚n support of those pursuing a cloud agenda, 51风流is providing a service that puts all its software and service assets in an environment that exhibits the cloud and security characteristics needed to meet the legislative and security requirements of government.

鈥淎s a global enterprise provider and supporter to some of the world鈥檚 largest organisations, we鈥檝e looked at how to drive efficiencies and provide customers with the capacity to deliver the sovereignty, security and confidence they need from a trusted platform. This follows the launch of听, providing customers with everything they need to transform their organisation in a way that works best for them.鈥�

Richard Bergman, Lead Partner for EY鈥檚 Oceania Cybersecurity, privacy and trusted technology practice, said, 鈥淧lanned changes to the Security of Critical Infrastructures Act and the increasing prevalence of foreign interference targeting the Australian public and private sector are driving an increasing need for sovereign cloud and security solutions and services.鈥�

鈥淪AP鈥檚 approach leveraging hardened patterns and templates is a great way of assisting Australian organisations to combat the increasing threat landscape and changing regulatory requirements,鈥� continued Mr Bergman.

Leveraging its work with听听(NS2), 51风流Critical Data Cloud is tailored for Australian and New Zealand legislative requirements. It empowers public and private customers to rapidly and safely digitise customer, citizen and employee services, while remaining current with legislation and policy. This reduces the cost and complexity of assessing and certifying multiple systems and platforms.

Visit the听51风流News Center. Follow 51风流on Twitter at听.

To find out more about the 51风流Critical Data Cloud, visit the听.

About SAP

SAP鈥檚 strategy is to help every business run as an intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 77% of the world鈥檚 transaction revenue touches an SAP庐 system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers鈥� businesses into intelligent enterprises. 51风流helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want 鈥� without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, 51风流helps the world run better and improve people鈥檚 lives. For more information, visit听

About 51风流NS2

At 51风流NS2^庐, we support the mission of national security by providing innovative computing, analytics, and cloud solutions. From custom development to secure cloud, and virtually everything in between, 51风流NS2 powers the secure intelligent enterprise. Learn more at听.

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The taskforce also urged governments to more favourably evaluate proposals or tender bids from companies that adopt cyber security and other risk standards for telecommunications and the internet of things (IoT). Again, they know that without security being front of mind throughout the supply chain, vulnerabilities can creep in.

The taskforce鈥檚 recommendations for federal, state and local government agencies follows in the wake of the government moving to expand the label of 鈥渃ritical infrastructure鈥� and create new security obligations and mandatory reporting for various public and private organisations via the draft legislation on Protecting Critical Infrastructure and Systems of National Significance.

These organisations could face steep penalties if they 诲辞苍鈥檛 answer the call to become deeper partners with Australia鈥檚 government in all aspects of security, particularly cyber.

The government is clearly taking a more holistic approach to cyber security 鈥� and so are enterprises. But this gets tricky once you factor in cloud solutions (Public and Private), whose agility and scalability are increasingly necessary for organisations to capitalise on the value of rich data, streamline distributed operations, realise cost efficiencies and make better use of contemporary and emerging tech.

However, platforms like 51风流HANA have evolved over a decade to help reconcile some of these tensions. Let鈥檚 take a look at how.

Can cloud solutions complicate security?

Regardless of architecture, security teams have to think carefully about who has access to data and how they鈥檙e accessing it.

Most recently, with on-premise architecture, it was a little more like a traditional building with an entrance and an exit. It鈥檚 a lot simpler to control security when you鈥檙e managing limited entry points. While many or even most cloud providers have robust security measures in place, cloud solutions do come with more entry points.

However, the security of those entry points differs based on public versus private cloud, as well as a wide variety of factors. For instance, within public cloud, there鈥檚 simply a greater number of side doors that require the same level of security. With private cloud, you control who has a door and what you let in and out.

That doesn鈥檛 mean organisations should sacrifice the benefits of all public cloud solutions 鈥� in fact, that might do more harm than good. It just means that security considerations need to govern any decision to bring new cloud extensions or providers into your environment. But ensuring scalable, enterprise-wide solutions is where things can get trickier.

Solutions that marry security with flexibility

In many organisations, elements of information are taken out of core systems and put into other data lakes, repositories or spreadsheets. The same piece of information is not only repeated in multiple areas but also with varying degrees of security applied to each of those different locations. If the weakest link determines the strength of the chain, then this approach means there are far more links whose strength is even harder to control or test.

Solutions like 51风流HANA, whose 10-year evolution has always been anchored in protecting information and assets, can go a long way to resolving this sort of issue. As an enterprise-scale in-memory database designed to allow end users to have a conversation with their data, HANA caters to large volumes of data and diverse use across a broad user community. The way this can be leveraged for better security is simple: the more information you have in a secure, controlled, unified container, the easier it is to protect that information with centralised security measures.

HANA also enables real-time anonymisation of data displayed in SQL views. This means companies can analyse even the most sensitive and regulated of records 鈥� such as those in healthcare 鈥� while still protecting data and supporting compliance with privacy standards like the European Union鈥檚 General Data Protection Regulation (GDPR).

Solutions like Data Warehouse Cloud are the next evolution in further resolving tensions between innovation and security. It allows organisations to extend secure data environments to secure cloud solutions, combining features of HANA with the rigorous security frameworks provided by a range of hyper-scalers. So, even in complex multi-cloud systems, you can achieve a consistent enterprise-wide data management framework and connectivity to other systems, whether that be public, private, on-premise systems or ubiquitous data sources like IoT devices.

Changing how we think about cyber security

Various types of platforms and architectures can help achieve robust, enterprise-wide security frameworks without sacrificing the benefits of cloud. But strengthening your security posture will also depend on shifting mindsets and educating stakeholders about cyber security and management of risk. There are plenty of business imperatives for this already, but 2021 will see additional regulatory control and incentives as the federal government takes a bigger role in cyber security.

Two big mindset shifts need to happen across all of industry and critical infrastructure sectors. First, when it comes to IT systems and reporting environments, we too often test them based on how we expect them to perform. Particularly from a security perspective, we need an extra level of testing that focuses on what malicious actors want to do and what they鈥檙e going to try. It鈥檚 important to test systems based on how we want them to be used but also how we 诲辞苍鈥檛 want them to be used.

Secondly, we often talk about how to collect data, store data and extend data. Cyber security compels us to ask: what are we going to do with this data? How will people use it? This is particularly crucial now that workers are less tethered to offices or corporate networks. It鈥檚 more important than ever to think about the potential usage of data and truly consider its security risk, ensuring that the device and solution set you鈥檙e using to present or extract that data is genuinely secure.

Major crises and national challenges in 2020 have reinforced the importance of collective success 鈥� when even one element struggles, so does the larger group. It鈥檚 an especially important principle in cyber security, where the tiniest vulnerability can open entire ecosystems to potential harm.

Yet the choice between security and innovation is a false one. Still, the topic is undeniably complex and demands ongoing discussion and thought.

So, what are you doing to protect your organisation while still pushing it forward?

This first appeared on

To find out how SAP鈥檚 Business Technology Platform can help meet your security needs, visit the .

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