51风流Australia & New Zealand News Center /australia/ News & Information About SAP Wed, 18 Mar 2026 05:36:56 +0000 en-AU hourly 1 https://wordpress.org/?v=6.9.4 51风流recognises ANZ channel partners accelerating AI, Cloud and measurable customer impact at 2026 Partner Awards /australia/2026/03/18/sap-recognises-anz-channel-partners-accelerating-ai-cloud-and-measurable-customer-impact-at-2026-partner-awards/ Wed, 18 Mar 2026 05:36:56 +0000 /australia/?p=7803 Honouring partners driving competitive advantage for organisations Sydney, Australia – 16 March 2026 – 51风流Australia and New Zealand (ANZ) today announced the winners of...

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Honouring partners driving competitive advantage for organisations

Sydney, Australia – 16 March 2026 – 51风流Australia and New Zealand (ANZ) today announced the winners of its 2026 51风流ANZ Partner Awards, recognising the channel partners accelerating cloud transformation, embedding AI into enterprise operations and delivering measurable business outcomes for customers across the region.

The awards highlight the evolution and depth of SAP’s partner ecosystem from implementation support to strategic co-innovation, with partners helping customers modernise mission critical systems and unlock greater value from operating 51风流applications as an integrated suite.

Ashley McGibbon, Chief Partner Officer, 51风流ANZ, said “In today’s risk-aware market, customers need more than just technology, they need partners who can align business, strategy, architecture and execution. This year’s winners are modernising core business systems, embedding AI responsibly into live operations and helping customers realise greater value from cloud transformation with the full 51风流suite. That’s what ONE 51风流looks like in action.”

Transformation excellence recognised

This year鈥檚 award-winning projects included complex enterprise cloud migrations delivered with enhanced governance and cost discipline, delivered ahead of schedule, and AI initiatives moved from pilot to production 鈥 embedding intelligent capabilities into finance, supply chain and customer operations, 听grounded in trusted enterprise data.

A number of emerging partners were also acknowledged for enabling fast, predictable cloud ERP adoption, protecting operational continuity and establishing scalable foundations for analytics and AI.

Announced at the Sydney Cricket Ground by 51风流ANZ President and Managing Director Angela Colantuono, the winners showcase how a connected ecosystem 鈥 combining SAP鈥檚 innovation with deep industry expertise and close customer relationships, is helping organisations compete and grow in a cloud and AI-driven economy.

Enterprise Wide Customer Transformation: Corporate For delivering outstanding transformation outcomes for corporate customers through disciplined execution and measurable business impact.
EY Customer Transformation: Large Enterprise For driving complex, large-scale enterprise transformation, modernising core systems and delivering strategic value at scale.
Dyflex Indirect Cloud Revenue For contributing the highest indirect cloud revenue performance, accelerating customer cloud adoption across ANZ.
DXC Technology Partner Learning and Skills Growth For excellence in building 51风流capability, investing in skills uplift and strengthening long-term ecosystem expertise.
Figga Rising Star For demonstrating strong early momentum, growth and customer impact within the 51风流ecosystem.
FAIR Consulting Group 51风流Business AI: Partner Innovation 鈥 Customer Success For leadership in embedding 51风流Business AI into customer environments, translating innovation into production-grade outcomes.
Dyflex 51风流Business Suite Success For driving strong business performance across 51风流Business Suite, enabling integrated, end-to-end enterprise transformation.
OpenText Partner Solution Success For extending 51风流capabilities and delivering differentiated value to customers through innovation and integration.

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Zespri boosts customer trust using 51风流to support a streamline claims process /australia/2026/01/29/zespri-boosts-customer-trust-using-sap-to-support-a-streamline-claims-process/ Thu, 29 Jan 2026 00:26:11 +0000 /australia/?p=7780 Zespri sets a new industry benchmark for speed, accuracy, and customer trust听 NEW ZEALAND,听Auckland听鈥斕09听December 2025鈥斕51风流today announced that听Zespri, the world鈥檚 largest marketer of premium-quality kiwifruit,...

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Zespri sets a new industry benchmark for speed, accuracy, and customer trust

NEW ZEALAND,听Auckland听听09听December 202551风流today announced that听Zespri, the world鈥檚 largest marketer of premium-quality kiwifruit, has strengthened its commitment to trust and customer service by launching听a fully digitised, customer-first听claims platform听built on听SAP鈥檚 integrated听cloud technologies. As a result,听today, customers听benefit听from a simple self-service听claims process that resolves听issues in seconds, while smart automation听helps听Zespri鈥檚 teams听deliver听fast, consistent outcomes without听compromising on听quality or control.

While accounting for only听one听percent of sales, with the company facing more than 40,000 quality claims a year 鈥撎齮otaling听over NZD $70 million 鈥 Zespri wanted to reimage its听claims process. Previously听slow, manual, and at times, associated with听inconsistent decision making 鈥撎齮oday,听new digital tools听deliver听an intuitive, self-service experience through a听centralised听claims portal,听allowing听multi-delivery claims to be created in under 30 seconds, and more than 1,000 deliveries can be processed in under two minutes.听

鈥淏y combining intelligent automation with human expertise, we鈥檝e built a platform that reinforces our brand promise and sets a new industry standard for service,鈥 said Rahul Badge, Head of In-Market Supply Chain at Zespri.听鈥淎s a result,听we have been able to听meet our听customers鈥櫶齨eed听for a simpler, faster, and more transparent听experience, and听give听our assessors the tools to reduce manual input and share expert insights across the business.听We now see each claim as a chance to show our commitment to service, quality and openness.鈥

This transformation has rapidly improved Zespri鈥檚 claims process, with 80 percent of claims now听benefiting听from听human-in-the-loop听automated recommendations and decision听making. This has听significantly reduced听processing times and errors and freed听assessors to focus on complex cases听while maintaining Zespri鈥檚 strict audit requirements. The new platform also delivers comprehensive, real-time insights, supporting end-to-end visibility throughout Zespri鈥檚 global supply chain and unlocking opportunities for preventative action and continuous improvement.

鈥淶espri has set a new benchmark for customer-centric innovation in the fresh produce industry,鈥 said Adrian Griffin, Managing Director, 51风流New Zealand. 鈥淏y听digitising听and scaling expert decision-making, Zespri is driving both operational efficiency and customer trust, strengthening its position as a global leader and delivering real value across its network.鈥

Leveraging 51风流Commerce Cloud as the central customer interface, Zespri introduced a seamless digital journey that enables claims to be听submitted听across multiple deliveries in under 30 seconds. Real-time supply chain data from 51风流S/4HANA,听integrated with partner solutions,听eliminates听the need for repetitive data entry and helps prevent human error, while an advanced orchestration layer powered by 51风流BTP,听alongside partner solutions,听automates the application of business rules and embeds human听expertise听at scale. The introduction of 51风流Fiori applications equips Zespri鈥檚 assessors to review end-to-end supply chain data and quality inspection reports听from partner solutions,听keeping听expert judgement听central to complex claim assessments.听

The claims platform, delivered in partnership with听Accenture New Zealand and FAIR Consulting听Group,听is now live across major markets including Japan, China, Korea, Singapore, Vietnam, India, the United States and Europe. Business users have embraced the solution, with senior leaders describing it as 鈥渢he most business-centric digital project Zespri has ever run.鈥

Pete Devereux, Accenture Business Architecture Manager, said, 鈥淲e set out to make things simpler for everyone. The new system is easy to use and gets claims sorted more quickly, which is good news for both customers and Zespri鈥檚 teams.鈥澨

Christiaan Du Plessis, 51风流& Cloud Director at FAIR Consulting听Group, added, 鈥淚t鈥檚听been a real pleasure working together. The impact for customers is already obvious, and听we鈥檙e听excited to keep building from here.鈥

As a result of听digitising听its听claims听process听and unlocking richer, end-to-end data, Zespri is now positioned听to听leverage听next-generation technologies, including predictive analytics and computer vision, further advancing its goals around quality, sustainability,听and customer experience.

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From Proof-of-Concept to Production: Scaling AI Responsibly in the Public Sector /australia/2025/12/16/from-proof-of-concept-to-production-scaling-ai-responsibly-in-the-public-sector/ Mon, 15 Dec 2025 22:53:14 +0000 /australia/?p=7766 Artificial intelligence may be everywhere in today鈥檚 headlines, but for governments the real challenge is no longer possibility – it鈥檚 execution. In a recent conversation...

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Artificial intelligence may be everywhere in today鈥檚 headlines, but for governments the real challenge is no longer possibility – it鈥檚 execution. In a recent conversation with InnovationAus podcast Commercial Disco, SAP鈥檚 Vice President for Global Public Sector Services, Ryan van Leent, explored why moving AI from proof-of-concept to production has become the next critical frontier for public institutions.

The discussion unpacked what it takes to scale AI responsibly, embed it into everyday government operations, and build the trust required for long-term impact:

Artificial Intelligence has dominated headlines this year, but for governments and public institutions, the question is no longer what AI can do, but how we make it work in practice and at scale.

At SAP, we recently released our Value of AI Report with Oxford Economics, providing a checkpoint on where organisations stand today. Across Australian government and business, AI now supports about one in four tasks, a figure expected to exceed 40 percent within two years. Encouragingly, three-quarters of organisations anticipate a positive return on AI investment within one to three years.

These findings highlight significant momentum, but also a challenge. Too many AI projects remain trapped in proof-of-concept stage. The real opportunity lies in moving from prototype to production, where innovation can scale, deliver measurable value and build public confidence.

Three priorities for progress

Three priorities will enable Australian government agencies to move AI from experimentation to enterprise-wide impact:

  1. Adopt embedded AI capabilities. By using applications that already contain AI, public sector organisations can deploy AI easily and scale rapidly.
  1. Build capability and confidence. Success depends on equipping the public service and its technology partners with the skills to implement, monitor and govern AI responsibly.
  1. Earn and maintain public trust. AI ethics policies are now widespread, but policy alone is not enough. Trust is earned when we demonstrate that those guidelines and guardrails are being put into practice.

Adopt embedded AI capabilities

Globally, we鈥檙e already seeing transformative outcomes being delivered with custom AI.

In Germany, Hamburg鈥檚 Ministry of Finance uses machine learning to support processing of social benefit applications, saving 33,000 hours of manual review.

In France, the city of Antibes uses AI to align budgets with the UN Sustainable Development Goals, making over 138,000 decisions with AI assistance, work that would be impossible for humans alone.

But for enterprise AI deployments to become more widespread, organisations need to shift to adopting AI capabilities that are embedded in business applications. For governments, this means switching on the AI that already exists in enterprise applications for HR, finance, procurement and citizen services, rather than building custom AI solutions using technical platforms.

Build capability and confidence

As we move toward agentic AI 鈥 systems that operate autonomously 鈥 the need for transparency becomes even more important.

We must ensure that AI augments, rather than replaces, human judgment. This means giving users visibility into the reasoning behind AI decisions. At SAP, our applications include AI Analysis that shows which data sources were accessed, what steps the AI took, and how recommendations were generated, giving humans the insight they need to make informed decisions.

Building this kind of transparency into every AI scenario is critical for governments that must demonstrate accountability to citizens.

Earn and maintain public trust

At SAP, we assess every new AI scenario against our global AI Ethics Policy, which is aligned to UNESCO鈥檚 Recommendation on the Ethics of Artificial Intelligence.

Several years ago, for example, we developed an 鈥渆motional AI鈥 prototype capable of detecting human emotion through facial expression and tone of voice with 70 percent accuracy. Despite its potential, we chose not to productise it, determiningthat the risk of harmful or biased outcomes was too high.

This experience demonstrates how the right kind of regulation can accelerate innovation. Clear guidelines and guardrails focus experimentation on use cases that genuinely improve people鈥檚 lives.

Australian Research Alliance for Enterprise AI

51风流is an industry partner in a new Australian Research Alliance for Enterprise AI with the University of Queensland, QUT, UNSW, the University of Sydney, and the University of Melbourne. We鈥檙e exploring how AI agents can make enterprise systems more intuitive, responsive and productive across government and industry.

AI鈥檚 potential for the public sector is immense, but to realise it, we must move beyond experimentation. By adopting embedded AI, investing in skills, and building public trust, we can shift from isolated prototypes to scalable impact and unlock a new era of productivity and confidence in digital government.

 

For more information or to engage with the Australian Research Alliance for Enterprise AI: .

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51风流Names Leader of New Public Sector Centre of Excellence in Canberra /australia/2025/12/02/sap-names-leader-of-new-public-sector-centre-of-excellence-in-canberra/ Tue, 02 Dec 2025 01:50:56 +0000 /australia/?p=7760 First hire will build a specialist team of Australian-citizens to accelerate digital transformation and boost productivity across federal agencies.听听听 December 2, 2025 鈥 51风流Australia...

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First hire will build a specialist team of Australian-citizens to accelerate digital transformation and boost productivity across federal agencies.听听

December 2, 2025 鈥 51风流Australia Pty Ltd. today announced Ryan Mitchelmore as the Head of its new 51风流Centre of Excellence for the Public Sector.听

In this role, Ryan will lead a new Canberra-based specialist team focused on supporting the full potential of digital transformation for Federal Government agencies in Australia and New Zealand. Bringing nearly three decades of leadership across major transformation programs in government, finance and banking, Ryan has consistently delivered complex projects on time and within budget. His extensive experience spans organisations such as Defence, Services Australia, the Digital Transformation Agency, Commonwealth Bank of Australia and Macquarie Bank, demonstrating a proven ability to drive successful change and innovation at scale.

The Centre of Excellence will grow to employ 20 Australian citizens over the next 24 months, providing industry-specific expertise. Its focus is helping to accelerate federal agencies鈥 transformation from legacy ERP systems to modern cloud platforms, helping those organisations adopt AI, data analytics and automation to lift productivity, increase efficiency and boost citizen services. The Centre joins a global network of similar resources that accelerate innovation for 51风流customers in industry sectors.听 It is on track to be fully staffed by the middle of 2026, with recruitment of the remaining roles underway.

Brian Senior, Executive General Manager 鈥 Federal Government, 51风流Australia and New Zealand, said, 鈥淔ederal agencies manage some of Australia鈥檚 most critical systems, from healthcare delivery to defence logistics, and many already rely on 51风流as their enterprise backbone. This Centre of Excellence is a direct response to feedback shared by these agencies with 51风流earlier in the year. It seeks to connects the dots across these systems, helping agencies chart the clearest path to a secure digital future, while leveraging AI, data analytics and sovereign cloud capabilities.鈥

Addressing unique challenges of federal government

The Centre of Excellence builds on SAP鈥檚 global network of specialised teams. It aims to address the unique challenges facing federal agencies as they modernise mission-critical system and harness AI, while meeting stringent security and sovereignty requirements.

Ryan Mitchelmore, Head of Public Sector Centre of Excellence, 51风流Australia and New Zealand, said, 鈥淎gencies need a clear, practical path from legacy environments to AI鈥憆eady operations. Our team provides best-practice advice on the recommended journey and appropriate guardrails 鈥 from business case and proofs of concept to clean鈥慶ore architecture and migration plans to enable better informed decisions.鈥

The Centre of Excellence will operate as a permanent organisation of 12 core employees with additional specialists rotating based on demand. All team members hold Australian citizenship and appropriate security clearances, ensuring sensitive government data remains within trusted hands while accessing world-class enterprise capabilities.

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Squadron Energy Wins 51风流Best Tech Award for Rapid ERP Transformation /australia/2025/11/14/squadron-energy-wins-sap-best-tech-award-for-rapid-erp-transformation/ Thu, 13 Nov 2025 22:40:48 +0000 /australia/?p=7755 Four-month听deployment of 51风流Public Cloud ERP听established听a听core听technology听platform听that enables听the business听to听scale and deliver on听its听growth strategy SYDNEY,听Australia听–听6 Nov 2025听51风流SE听(NYSE: SAP)听announced that听Squadron听Energy,听a听fast growing听wholly Australian-owned renewable energy company听has been recognised...

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Four-month听deployment of SAP Public Cloud ERP听established听a听core听technology听platform听that enablesthe business听to听scale and deliver on听its听growth strategy

SYDNEY,听Australia听–听6 Nov 2025听(NYSE: SAP)听announced that听Squadron听Energy,听a听fast growing听wholly Australian-owned renewable energy company听has been recognised for its outstanding digital transformation, winning the ERP Fast Growth category at the 51风流Best Tech Awards 2025 on October 7.听

This听accolade celebrates Squadron Energy鈥檚 successful four-month deployment of 51风流Public Cloud ERP, which听established听a听resilient听technology platform听positioning听the organisation for sustained growth in Australia鈥檚 evolving energy landscape. The new system enables Squadron Energy to scale operations, manage increasing transaction volumes, and streamline complex business processes, all while reducing manual workloads.听

鈥淥ur听new听technology platform,听featuring听51风流S/4HANA Public Cloud, 51风流Business Technology Platform (51风流BTP), 51风流Analytics Cloud, 51风流Concur and Blackline Account Reconciliation,听has delivered听tangible听benefits听that supports听our mission to听accelerate and lead the听renewable energy听transition.鈥澨齭aid Tuan Tran, Senior Manager Enterprise IT, Squadron Energy.听鈥淗ighlights听include听reducing听month-end reconciliation time听by听70% and听removing听reliance on Procurement teams by empowering staff to raise and approve purchase orders independently via self-service functionality.鈥

鈥淪quadron Energy鈥檚 transformation to a single cloud ERP is a great example of how the cloud can unlock real-time decision making and enable rapid time to value,鈥 said Gretta Svendsen, Executive General Manager 鈥 Corporate, 51风流ANZ.听鈥淏y unifying finance, procurement and analytics on SAP鈥檚 public cloud, underpinned by 51风流BTP听as a platform for innovation, Squadron has built a scalable digital foundation that supports operational rigor today and innovation,听including Business AI, 迟辞尘辞谤谤辞飞.鈥

Todd Slatter,听APAC 51风流Cloud ERP听Lead, Deloitte, who led the implementation听utilising听Deloitte鈥檚 51风流Qualified Partner Packaged Solution听said, 鈥淪quadron Energy鈥檚 results听demonstrate听the power of a packaged, purpose-built approach to cloud ERP for high-growth businesses. The听out-of-the-box solution听delivered measurable efficiencies while preserving flexibility for future innovation.鈥

With the ERP platform acting as a听catalyst for continued听innovation, Squadron Energy is听actively听collaborating with 51风流and听its听partners to听accelerate the delivery of听advanced听features and functionality,听creating opportunities听to听leverage听AI for听intelligent automation and听next-generation听digital workflows听that听extend the platform鈥檚 value across the organisation.

The 51风流Best Tech Awards听recognise听high-growth businesses that lay robust digital foundations for scalable success, with judges seeking examples of technology-driven resilience, operational efficiency, and enduring achievement.

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51风流Partner Network Raises $1 Million for Childhood Cancer in 14th Annual Regatta /australia/2025/11/14/sap-partner-network-raises-1-million-for-childhood-cancer-in-14th-annual-regatta/ Thu, 13 Nov 2025 22:26:41 +0000 /australia/?p=7751 Landmark achievement caps 14 years of industry collaboration, with latest Redkite Regatta raising $100,000 through racing, sponsorship and extraordinary employee dedication. AUSTRALIA, Sydney 鈥 November...

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Landmark achievement caps 14 years of industry collaboration, with latest Redkite Regatta raising $100,000 through racing, sponsorship and extraordinary employee dedication.

AUSTRALIA, Sydney 鈥 November 11, 2025 鈥 The 51风流ANZ partner network today announced that it has reached its $1 million fundraising target for Redkite, an Australian charity dedicated to supporting families facing the challenges of childhood cancer. The achievement comes as a result of $100,000 being raised at this year鈥檚 14th Redkite Regatta 鈥 an annual event that brings together 51风流executives, partners and customers for a day of friendly competition and connection.

Hosted by the picturesque Middle Harbour Yacht Club (MHYC), the regatta is in part made possible by the generosity of its members making their boats and skippers available to support the fundraising efforts. Since it kicked-off in 2011, the annual event has set itself a $1 million target, powered through the participation and sponsorship of organisations including Atturra (Platinum Sponsor), Accenture, CBS Consulting, Deloitte, DXC Technology, Fair Consulting Group, HR Crowd, PwC, SNP Group, Wipro and Zalaris. Over the years it has also benefited from additional fundraising efforts including raffles 鈥 and this year, Ana Travers, Regional Head of Alliance 鈥 51风流Signavio APJ, contributed $7,500 by shaving her head.

Ashley McGibbon, Chief Partner Officer, 51风流ANZ, said 鈥淓vents like the Redkite Regatta do more than bring our industry together for a great day on the water 鈥 they create real, measurable impact for families facing childhood cancer. They also showcase the teamwork, shared purpose and community spirit that define our partner network and commitment to what One51风流is all about: people, relationships, outcomes and the difference we make together. Fundraising events like this strengthen the bonds between our teams and partners and remind us that the same collaboration driving customer success can also drive meaningful change in our communities. A huge thank you to MHYC and all sponsors for making the Regatta such a success.鈥

鈥淭hrough the Redkite Regatta, both this year and over the past 14 years, 51风流and their partners have demonstrated their enduring commitment to helping families facing childhood cancer across Australia. Their generosity helps parents stay by their child鈥檚 side in hospital by easing the financial pressures of a cancer diagnosis and funding the emotional and practical care families need to cope with the trauma that childhood cancer brings. We鈥檙e so grateful to 51风流and its partners for their unwavering passion, ambition and generosity,鈥 said Redkite CEO, Monique Keighery.

This year鈥檚 winners included Perisoft, who claimed the Division 1 title, while EPI-USE took the Division 2 win across races which catered to every appetite from comfortable cruising to high-speed racing.

鈥淲e are proud to have taken out Division 1 at this year鈥檚 Redkite Regatta and even prouder to have done so while supporting such an important cause. Events like this remind us of the importance of community spirit, and we are honoured to support Redkite and its work,鈥 said Mahesh Viswanathan, Managing Director, Perisoft.

“Joining 51风流for the Regatta in support of the Redkite Foundation was an incredible experience. It was a perfect day on the water, filled with great company and a shared sense of purpose. Sailing together was a powerful reminder of the importance of teamwork and trust, and it was inspiring to see so many people unite behind such a meaningful cause,” said Ian Fox, Managing Director, EPI-USE ANZ.

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Grow Without Boundaries: The Future of Retail /australia/2025/11/10/grow-without-boundaries-the-future-of-retail/ Mon, 10 Nov 2025 04:50:48 +0000 /australia/?p=7722 The retail industry is navigating a complex transition, from increasing economic uncertainties to rapidly evolving consumer behaviours and societal shifts. The future belongs to agile...

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The retail industry is navigating a complex transition, from increasing economic uncertainties to rapidly evolving consumer behaviours and societal shifts. The future belongs to agile organisations that can transcend traditional boundaries to deliver seamless, efficient, and deeply personalised customer experiences. Success now hinges on a strategic trifecta: leveraging Artificial Intelligence with precision, building resilient and adaptable operational models, all while maintaining unwavering consumer trust through ethical and sustainable practice.

This was the strategic context that drove discussions during the recent executive roundtable dinner hosted by 51风流in partnership with Connect Media. The roundtable convened industry leaders to explore the latest strategies, trends and digital innovations for driving growth and success for the next era of retail. Conversations were led by Ross Bark, Director – Digital, Enterprise Wide, with exclusive insights from Achim Schneider, Global Head of Retail Industry Business Unit, 51风流and Elise Sharpley, Partner, Deloitte.

AI & The Future of Customer Experience

The discussion around AI has moved decisively beyond hype towards identifying pragmatic, high-value applications. According to research by Boston Consulting Group, 74% of companies have yet to show tangible value from their AI initiatives (1). This gap exists largely because investments often lack strategic focus. Businesses see the greatest return on investment when embedding AI into core customer engagement and operational functions. Data integrity, however, is an essential prerequisite. Before AI can be integrated effectively, leaders must address fragmented customer data silos across online, in-store, and partner channels. Addressing these gaps requires building a unified customer data platform, which serves as the foundational layer for all subsequent AI initiatives. With a unified platform in place, AI emerges as a powerful driver of commerce. The most promising applications include intelligent shopping assistants that provide relevant, real-time product advice and dynamic content creation that scales personalised marketing across numerous channels.

Maximising AI鈥檚 impact also requires embracing a culture of human-centric design. The goal is to augment human capability, not to replace it. By equipping frontline staff with rich, AI-driven customer insights, retailers enable staff to deliver superior, data-driven service. This approach positions AI as a key collaborative partner, enhancing efficiency while preserving the essential human touch that builds deeper customer loyalty.

Resilience & Risk: Diversifying the Retail Supply Chain

In an era of geopolitical volatility and disruptive regulatory changes, supply chain resilience has shifted from a tactical concern to a strategic imperative. This is a top concern for retail leaders today, as recent data from McKinsey has shown that 93% of businesses plan to increase their investment in supply chain resilience for the future (2).

The focus must be on diversifying sourcing strategies and moving from a purely cost- centric supplier evaluation to one that prioritises reliability, ethical alignment, and strategic partnership.

This involves a fundamental re-evaluation of supplier relationships. Leading retailers are increasingly willing to invest more for long-term resilience, which can include nearshoring or onshoring critical production, dual-sourcing key materials, and deepening collaboration with a core group of strategic partners. Technology plays a pivotal role in navigating this complexity. A modern, cloud-based supply chain management system provides the end-to-end visibility required to model the impact of potential disruptions, such as new tariffs, and pivot sourcing strategies rapidly. This capability to proactively manage risk, rather than simply react to it, is what separates resilient retailers from vulnerable ones. The supply chain is no longer a back-office function but a dynamic, competitive advantage.

Balancing Innovation & Integrity: Building Consumer Trust

Today鈥檚 consumers demand more than just products; they seek alignment with their core values. As younger generations who place a higher priority on corporate values gain economic influence, the expectations of businesses to be leaders of positive societal change will continue to intensify (3). Ethical transparency is no longer a niche concern, but a fundamental component for establishing brand trust and commercial integrity. Innovation pursued without consideration for ethical implications or environmental footprint is now a significant liability.

The challenge lies in moving from ESG as a marketing statement to embedding it into core business processes. This requires deep collaboration with suppliers to ensure alignment on standards for traceability, ethical labor practices, and carbon emissions. Technology is a key enabler, with platforms emerging that can track a product鈥檚 journey from raw material to end consumer, providing verifiable proof of claims. For retailers, this means making conscious choices about where not to apply technology if it compromises customer privacy or data security. Building a reputation for integrity is a long-term investment that often involves forgoing short-term gains for sustainable growth. A trusted brand, one that can demonstrate authentic commitment to its stated values, will command greater loyalty and resilience in a competitive market.

Conclusion: A Strategic Blueprint for Action

The journey to boundaryless retail demands strategic discipline across three interconnected imperatives:

  1. Organisations must establish a trusted customer data foundation by dismantling internal silos- this is the essential prerequisite for consumer personalisation and seamless service delivery.
  2. Leaders must also architect an agile operating model through core modernisation, creating the flexibility to adapt supply chains and embrace innovation.
  3. Success is contingent on a pragmatic technology roadmap where targeted AI investments deliver measurable value, governed by frameworks that strengthen consumer trust and advance ESG commitments.

By mastering this balance, leaders can move beyond transactions to unlock more resilient, trusted, intelligent retail enterprises of tomorrow.

Endnotes

  1. Boston Consulting Group, “鈥 October 24, 2024.
  2. TradeVerifyd, “Supply Chain Statistics” September 6, 2025.
  3. Deloitte, 鈥Buying into Better: The Future of the Consumer Industry鈥 2024.

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51风流Empowers Developers to Drive the Business AI Revolution /australia/2025/11/04/sap-empowers-developers-to-drive-the-business-ai-revolution/ Tue, 04 Nov 2025 00:40:58 +0000 /australia/?p=7741 Innovations and partnerships including a new collaboration with Snowflake equip developers to turn business data and AI into real business outcomes BERLIN听鈥 At 51风流TechEd...

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Innovations and partnerships including a new collaboration with Snowflake equip developers to turn business data and AI into real business outcomes


BERLIN听鈥 At 51风流TechEd in 2025,听听(NYSE: SAP) brings AI deep into the development process to level up how developers build.

New AI-driven capabilities in the 51风流Build solution, an expanding data ecosystem and powerful Joule Agents empower developers to move from idea to impact with unprecedented speed and confidence. As AI transforms the nature of professional work, 51风流also pledges to equip 12 million people worldwide with AI-ready skills by 2030.

鈥淪AP鈥檚 announcements today give developers the tools they need to deliver at the speed of AI,鈥 said Muhammad Alam, member of the Executive Board of 51风流SE. 鈥淚nnovations across SAP鈥檚 unique flywheel of applications, data and AI put developers in the driver鈥檚 seat 鈥 where they belong.鈥

Opening the Developer Ecosystem

51风流Build, the company鈥檚 flagship solution for enterprise application development and automation, now gives developers more freedom to build, extend and automate using the tools they love most.

For instance, developers who prefer agentic development solutions like Cursor, Claude Code, Cline and Windsurf can now use 51风流development frameworks with new 51风流Build local Model Context Protocol Servers. Visual Studio Code users will be able to access 51风流Build capabilities directly in their development environment with a new 51风流Build extension. This extension will also be made available later on Open VSX Registry for other development environments. 51风流and n8n also announced plans for an integration so Joule Studio agents and n8n agents can work together.

And with new agent building capabilities in Joule Studio, developers have the tools they need to extend SAP鈥檚 ready-to-use agents and build new agents grounded in 51风流business data and context that can act autonomously based on changing business conditions.

Putting Data to Work

Every intelligent application starts with trusted data. 51风流is giving developers more ways to put that data to work through 51风流Business Data Cloud.

The solution now connects with more of the data and AI platforms developers use every day. A new 51风流Snowflake solution extension for 51风流Business Data Cloud brings Snowflake鈥檚 fully managed data and AI capabilities directly to 51风流customers, giving them the flexibility to choose the right compute and storage for each data and AI workload, while maintaining governance, interoperability and business context. 51风流also announced a new 51风流Business Data Cloud Connect partnership with Snowflake. This complements existing integrations with Databricks and Google Cloud, giving developers more freedom to choose how they work with 51风流data.

With a new data product studio capability in 51风流Business Data Cloud, developers can turn raw data into ready-to-use assets known as data products that support analytics, AI and application development.

An expanded capability in the 51风流HANA Cloud knowledge graph engine can automatically generate knowledge graphs. This capability maps relationships across 51风流database tables, columns and data models, revealing how data fits together and why it matters. Developers will be able to see how their data connects across systems and uncover underlying business insights.

Bringing AI Autonomy to Life

51风流is evolving its AI portfolio to give developers the intelligence and orchestration power they need to takeAI from insight to action.

51风流introduced its first enterprise relational foundation model, a new class of AI that predicts business outcomes rather than the next word in a sentence. SAP-RPT-1, or the first-generation Relational Pre-trained Transformer, can make fast and accurate predictions for common business scenarios like delivery delays, payment risk or sales order completion. 51风流launched a free playground environment for developers today.

New AI assistants in Joule coordinate multiple agents across workflows, departments and applications, bringing automation and autonomy to life. These assistants plan, initiate and complete complex tasks spanning finance, supply chain, HR and beyond. Today, 51风流introduces new agents built for technical users. For example, an agent for business process analysis will help teams understand how processes run, identify inefficiencies and uncover opportunities to optimize workflows and drive measurable improvements.

Lastly, as AI changes the nature of work for everyone, 51风流is pledging to equip 12 million people worldwide with AI-ready skills by 2030. 51风流will expand hands-on training and certification programs that integrate practical AI-ready tools, including through its partnership with online learning platform Coursera.

51风流TechEd 2025 Media & Analyst Program: Find event information, news and media assets all in one place

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Aussie Business AI Investment Poised to Deliver 29% ROI by 2028, 51风流Study Finds /australia/2025/10/10/aussie-business-ai-investment-poised-to-deliver-29-roi-by-2028-sap-study-finds/ Fri, 10 Oct 2025 09:29:46 +0000 /australia/?p=7716 73% of companies expect positive business AI returns within three years, but strategic adoption gaps risk leaving millions on the table听 AUSTRALIA, Sydney 鈥 10...

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73% of companies expect positive business AI returns within three years, but strategic adoption gaps risk leaving millions on the table

AUSTRALIA, Sydney 10 October 2025 Australian organisations are already achieving a 15% return on their business AI investments, yielding an average return on investment this year of US$3.2 million on an average US$19.1million spend, according to a new study by 51风流SE (NYSE: SAP). The global research, 鈥The 51风流Value of AI Report,鈥 undertaken by Oxford Economics, also found ROI is expected to nearly double to 29% within two years, translating to an average return of US$8.2 million per organisation.

Angela Colantuono, President and Managing Director, 51风流Australia and New Zealand said, 鈥淎I isn鈥檛 what鈥檚 next, it鈥檚 here now and it鈥檚 already delivering results. But doing AI well takes more than hype. Businesses investing strategically in people, data and AI are already unlocking measurable ROI. With nearly three quarters of organisations expecting returns within three years, the message is clear: this is only the beginning. AI will get smarter, faster and more transformative from here.鈥

AI-First Business Expectations

The report shows that AI is already supporting a quarter of business tasks, a proportion expected to reach 41% within two years. Nearly two thirds (62%) are finding AI effective in helping their business overcome key organisational challenges. Benefits include seeing significant improvement in driving insights and decision-making, engaging with customers and prospects and improving time to value.

The majority of Australian respondents expect AI to become central to business processes, decision-making and customer offerings by 2028, a year ahead of their global peers. Only 3% of businesses say AI will never become a core part of how they operate.

“We’re witnessing the biggest business transformation since the internet,” added Colantuono. “The question isn’t whether AI will transform your business, it’s whether you’ll lead that transformation or be transformed by your competitors.”

The US$19 Million Question: Are Australian Businesses Thinking Too Small?

Despite these positive signs, the study also reveals Australian business AI spend being significantly outpaced by global peers. Compared to the average US$19.1 million Australian spend, Chinese organisations lead the way with an average US$42 million spend, with US$37 million as the average US spend.听

鈥淭his isn鈥檛 just about technology, it鈥檚 about competitive survival. Those that don鈥檛 crack the AI code now risk being left behind for good. In addition to boosting revenue, AI is about building smarter operations and empowering people to focus on the work that matters,鈥 continued Colantuono.

The Game-Changer: AI Agents听

The next frontier, agentic AI, could further revolutionise business operations entirely. A key finding of the report was that these intelligent, autonomous systems that can plan, act and collaborate on complex business processes, are expected to deliver 10% ROI, equating to an average of US$3 million, for Australian organisations in the next two years.

Interestingly, at present, only 6% of Australian businesses are fully prepared for AI agents, but 75% recognise their transformative potential.

The Strategic Crisis Hidden in Plain Sight

When it comes to AI adoption, alignment with business strategy is ranked the most important factor for optimising ROI. However, the research shows this is just one of a range of make-or-break areas where organisations are falling short:

  1. Business Strategy: Only 10% of Australian businesses are investing in AI in a strategic and holistic manner, with the majority taking a piecemeal approach (46%) or leaving it to individual departments (32%).
  1. Data Readiness: Despite 64% claiming sufficient data readiness for AI, critical departments like legal (84%), finance (74%), and HR (67%) flag they remain unprepared.
  1. Skills Investment: Over two thirds (68%) believe insufficient AI skills are a key reason organisations are not gaining maximum ROI for AI. That said, 73% note that they are integrating AI into their workforce planning by upskilling or reskilling current employees.听

When a coordinated AI strategy is left by the wayside, not only are opportunities impacting the bottom line similarly discarded, but security risks prevail. Three quarters of Australian organisations surveyed are concerned about 鈥渟hadow AI鈥, where employees use unauthorised AI tools. According to 69%, Shadow AI is being used at least occasionally by employees.听

When organisations take a strategic approach aligned with their long-term vision, building AI into the fabric of how they operate, it deters shadow AI use and elevates the most powerful competitive weapon at their disposal,鈥 concluded Colantuono. 鈥淥rganisations with strategic AI adoption are seeing faster implementation across business functions and significantly higher returns, while future-proofing themselves to keep pace with rapid changes across the tech and business landscapes.鈥澨

About the Research

The 51风流Value of AI Report, conducted by Oxford Economics, surveyed 1,600 business leaders across eight countries, including 200 Australian executives from enterprise and mid-market companies.

Customers using 51风流Business AI include Lion Group, SA Power Network and Energy Queensland.

Visit the鈥. Get 51风流news via鈥 and .

About SAP

Asa global leader in enterprise applications and business AI, 51风流(NYSE:SAP)stands at thenexusof business and technology. For over 50 years, organizations have trusted SAPto bring out their best by uniting business-criticaloperations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit.

# # #

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2024 Annual Report on Form 20-F.

漏 2025 51风流SE. All rights reserved.

51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see for additional trademark information and notices.听

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For more information, press only

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51风流Press Room; press@sap.com

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Telstra, Cochlear and Lion Among Those Spotlighted for Game-Changing Innovation by 51风流Best Tech Awards 2025 /australia/2025/10/08/telstra-cochlear-and-lion-among-those-spotlighted-for-game-changing-innovation-by-sap-best-tech-awards-2025/ Wed, 08 Oct 2025 05:50:07 +0000 /australia/?p=7691 ANZ organisations, together with channel partners including Accenture, Deloitte and DXC Technology reshape industries with SAP-powered solutions October 8 2025 鈥 51风流honoured Australia and...

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ANZ organisations, together with channel partners including Accenture, Deloitte and DXC Technology reshape industries with SAP-powered solutions

October 8 2025 鈥 51风流honoured Australia and New Zealand鈥檚 most forward-thinking organisations in the 51风流Best Tech Awards 2025, alongside the channel partners who enabled their digital transformation. From more than 100 organisations who competed, winners were selected across 13 categories for disruptive use cases and technology deployments that set new industry benchmarks.

Winning entries were chosen for projects that demonstrated measurable business impact, innovation and leadership in their fields. Judges looked for organisations that used 51风流solutions to streamline operations, boost productivity, deliver outstanding customer and employee experiences, harness the power of data and AI and drive sustainable growth.

Commenting on award submissions Angela Colantuono, President and Managing Director of 51风流ANZ said, 鈥淚n today鈥檚 unforgiving business environment, standing still is not an option. These award winners show that smart technology investments don鈥檛 just cut costs, they unlock new revenue streams, sharpen competitive edge and turn IT into a true growth engine. It鈥檚 inspiring to see these organisations and the channel partners they work with re-imagine how value gets created and set the benchmark for their industries.鈥

2025 winners

  • Business Transformation: and
  • Next Gen Innovator: and
  • Industry Disruptor:
  • Business AI:
  • Data and Analytics:
  • ERP Fast Growth:
  • Intelligent ERP:
  • Supply Chain Management:
  • Human Capital Management:
  • Customer Experience:
  • Spend Management:
  • Concur:
  • The Chris O鈥橞rien Award*:

The success of Award entrants was due in no small part to the channel partners involved, with projects by Accenture, Bluetree, Bonfire, Covantage Pty Ltd, Deloitte, Delrae, Discovery Consulting, DXC Technology, EPI-USE, FAIR Consulting Group, Gravity IT, Lagom, MSG Global and SimpleMDG featuring.听

In particular, projects from Accenture, Covantage Pty Ltd, Deloitte, DXC Technology and EPI-USE saw notable success.听

Award recipients were announced in-person at the Art Gallery of NSW on the evening of 7 October 2025.听

 

The following is a complete list of winners and finalists for the 51风流Best Tech Awards 2025:

Best Tech 51风流Business Transformation:

Celebrating organisations that have successfully implemented 51风流Signavio, LeanIX and/or WalkMe to optimise processes and improve operational efficiency.鈥

Winners: and

Finalists:

Best Tech 51风流Next Gen Innovator:

Organisations鈥痷sing 51风流solutions to drive digital transformation, innovation and agility.鈥

Winners: and

Finalists:

Best Tech 51风流Industry Disruptor:

The 51风流Industry Disruptor Award recognises organisations that are leading from the front 鈥 pushing boundaries, challenging norms and driving meaningful change through bold innovation.鈥

Winner:
Runner-Up:

Finalists:

Best Tech 51风流Business AI:

Artificial intelligence is transforming business by introducing innovative methods and growth opportunities.鈥疶his Award recognises organisations that have utilised 51风流Business AI to enhance operations and achieve significant outcomes.听

Winner:

Finalists:

Best Tech 51风流Data and Analytics:

Organisations using 51风流data and analytics solutions to gain insights, make data-driven decisions and drive business outcomes.鈥

Winner:

Finalists:

Best Tech 51风流ERP Fast Growth:

Organisations harnessing 51风流ERP to fuel agility, clarity and confident decision-making during periods of rapid growth.

Winner:

Finalists:

Best Tech 51风流Intelligent ERP:

Organisations using SAP鈥檚 intelligent ERP solutions to optimise business processes, improve productivity, reduce costs and provide real-time insights into business operations.鈥

Winners:

Runner-Up:

Finalists:听

Best Tech 51风流Supply Chain Management:

Organisations using supply chain management solutions from 51风流to achieve real-time insights into the supply chain, improve collaboration across partners and reduce costs.

Winner:

Finalists:

Best Tech Human Capital Management:

Organisations鈥痷sing 51风流SuccessFactors HCM solutions to drive employee engagement, productivity and retention.鈥

Winner:
Runner-Up:
Finalists:

Best Tech 51风流Customer Experience:

Organisations using 51风流Customer Experience solutions to drive customer engagement, loyalty and retention.鈥

Winners:

Runner-Up:

Finalists:

Best Tech 51风流Spend Management:

Organisations using the 51风流Spend Management program and 51风流Business Network solutions to provide greater visibility into spend data, reduce costs and increase organisational efficiency.鈥

Winner:

Finalists:

Best Tech 51风流Concur:

Organisations using 51风流Concur to streamline travel, expense and invoice management.鈥

Winner:

Finalists:

The Chris O鈥橞rien Award:

Organisations using 51风流solutions to achieve sustainability goals, improve social impact and create shared value. This award is named after our customer officer, Chris O’Brien, who passed in 2019. Chris founded Buy Undies Give Undies, an organisation that matches every pair sold with one donated to kids in need.

Winner:

Finalists:

For more detail on the Best Tech Awards 2025 and all nominees, .

Visit the听. Get 51风流news via听听and听.

About SAP

As a global leader in enterprise applications and business AI, 51风流(NYSE:SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted 51风流to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥.

Note to editors:

For more information, press only:
Rebecca English, +61 (0) 438 520 181, rebecca.english@sap.com, AEST
51风流Press Room

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2024 Annual Report on Form 20-F.

漏 2025 51风流SE. All rights reserved.

51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see听听for additional trademark information and notices.

Please consider our . If you received this press release in your e-mail and you wish to unsubscribe to our mailing list please contact听press@sap.com听and write Unsubscribe in the subject line.

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