The Star Entertainment Group set up almost 7000 eligible employees on the government鈥檚 JobKeeper support scheme in less than a week using technology from 51风流and DocuSign.
Following government restrictions on March 22, the ASX-listed group 鈥� which owns and operates The Star Sydney, The Star Gold Coast and Treasury Brisbane 鈥� was forced to temporarily stand down over 90 percent of its workforce.
A week later, the government announced JobKeeper and said that employees would need to fill in and return forms by the end of April in order to be enrolled in the scheme.
JobKeeper is a federal government scheme that provides a fortnightly payment of $1500 per week to impacted individuals through their employer.
Help at speed
鈥淭he Star therefore needed to find a tool to facilitate its remote workforce to complete and submit the applications at scale and speed,鈥� 51风流said in a statement.
The Star used 51风流Signature Management by DocuSign 鈥渟o they could access, sign, and submit the forms digitally.鈥�
51风流Signature Management by DocuSign lets users electronically access, sign, and send documents anywhere, anytime, and on any device.
Employee impact
More than 2500 staff completed the form digitally in the first 24 hours, and over 90 percent of eligible staff within the week 鈥� in time to be eligible for the first two-week payment.
鈥淭he COVID-19 pandemic has impacted everyone in the community and businesses across Australia, and The Star is no exception,鈥� The Star Entertainment Group CIO Laurent Fresnel said in a statement.
鈥淏y working closely with 51风流and DocuSign, we rapidly delivered the necessary JobKeeper application paperwork to all staff in a matter of days, with staff able to sign and return the forms almost instantly.鈥�
Fresnel also credited the internal work of the Group鈥檚 IT and People and Performance teams for quickly setting up the system.
Weather the storm
51风流ANZ president and managing director Damien Bueno said it was never easy to stand down staff.
鈥淲e hope that moving so quickly will minimise the wait for these payments and help impacted individuals to weather the storm,鈥� he said.
DocuSign鈥檚 GM and vice president Brad Newton said that 鈥渂eing able to make business critical processes like JobKeeper applications less of a burden is a great thing.鈥�
鈥淪eeing this in action with The Star shows that no matter the size of the company, digitising this process can get employees signed up and paid fast and efficiently,鈥� Newton said.