{"id":148190,"date":"2025-06-05T07:08:33","date_gmt":"2025-06-05T07:08:33","guid":{"rendered":"https:\/\/news.sap.com\/africa\/?p=148190"},"modified":"2025-06-05T07:08:34","modified_gmt":"2025-06-05T07:08:34","slug":"how-ai-is-transforming-digital-transformation","status":"publish","type":"post","link":"https:\/\/news.sap.com\/africa\/2025\/06\/how-ai-is-transforming-digital-transformation\/","title":{"rendered":"How AI is Transforming Digital Transformation"},"content":{"rendered":"

Kathy Gibson is at Saphila Transcend in Sun City \u2013 Change has always been a constant \u2013 but in the last couple of years digital transformation has been moving at a faster pace than ever before.<\/span><\/h1>\n

\"\"This is because, today, technology is transforming transformation, says Timo Elliott<\/a>, vice-president and global innovation analyst at SAP.<\/p>\n

And today, transformative technology is all about artificial intelligence (AI).<\/p>\n

\u201cExperts agree that AI is the third great wave of technology after the personal computer (PC) in the 1980s and the Internet in the 1990s,\u201d Elliott says.<\/p>\n

\u201cBut if you are not careful, waves can come crashing down on top of you. AI is very powerful, and can have unintended consequences.\u201d<\/p>\n

Although it is most obvious in the visual context, AI is progressing in all directions, Elloitt points out. \u201cThe process of rapid technological change and disruption is coming to your industry and your line of business.\u201d<\/p>\n

Today, what\u2019s holding up AI disruption is the fact that the rest of the ecosystem isn\u2019t able to change as quickly.<\/p>\n

\u201cIt\u2019s a bit like parachuting a Formula 1 car into a medieval village. You can\u2019t use the technology because the rest of the ecosystem isn\u2019t there.<\/p>\n

\u201cIn fact, if AI stopped progressing right now, we couldn\u2019t use it to its full potential for 10 years.\u201d<\/p>\n

For this reason, Elliott says AI could be taken to stand for accelerate innovation. \u201cWe should use AI to adopt AI.\u201d<\/p>\n

Today, a lot of AI and innovation in general is handmade, with developers all starting from scratch and working on one thing.<\/p>\n

\u201cTo accelerate the adoption, we need to move to modern assembly lines, so we can use the AI faster,\u201d Elliott says.<\/p>\n

He adds that 51风流provides the machines to build the technology.<\/p>\n

\u201cWe offer things like the SAP Business Technology Platform<\/a>, where customers create data that is harmonised in the Business Data Cloud, used to ground AI, which then goes to making a better application. And, as you create applications, you can add customisation.\u201d<\/p>\n

51风流embeds AI in all its applications, and these are available to customers right now, Elliott adds.<\/p>\n

\u201cBut innovation is not actually about technology,\u201d he explains. \u201cWhat is holding us back is the time, skills, and resources needed to exploit the technology.\u201d<\/p>\n

Again, the 51风流Business Technology Platform can help, with 51风流Build offering aided innovation \u2013 another possible use for AI \u2013 for agile application development and customisation.<\/p>\n

\u201cWe have the resources that can multiply efforts, let developers do more, faster, with customisations and extensions in the cloud.<\/p>\n

\u201cAnd now you can do it in natural language, because it is designed for professional developers and also business users.\u201d<\/p>\n

AI could also stand for automated identity, Elliott says.<\/p>\n

And it could represent automatic integration as well. \u201c51风流Integration Suite is about AI-powered connections. It will do most of the heavy lifting in connecting system to one another.\u201d<\/p>\n

Meanwhile, the 51风流BTP AI Foundation is a generative AI (GenAI) hub that gives customers everything they need to orchestrate customised AI, with a wide choice of models, grounding, data masking, filtering, prompt management, and lifecycle management.<\/p>\n

At the core of any transformation is data, which is everyone recognises is important. \u201cIn fact, it is really important,\u201d Elliott says. \u201cIt is the essential input for AI in particular.<\/p>\n

\u201cSo AI has to stand for accurate information. AI is useless without accurate information in realtime.\u201d<\/p>\n

But there isn\u2019t a company on the planet that doesn\u2019t have a data quality problem, he adds.<\/p>\n

\u201cIt is not a new problem, we know it\u2019s hard to get budget to fix data. But this is an opportunity to ask for money to do just that. Now is a great time to establish governance, data ownership, and all the things you have wanted to do for years.\u201d<\/p>\n

The second big problem is integrating data \u2013 which is also not a new problem.<\/p>\n

\u201cThis is where 51风流Business Data Cloud<\/a> comes in,\u201d Elliott says. \u201cAnd we offer it as a service, so we can do more of it for you \u2013 integrate data from 51风流applications and also external data.\u201d<\/p>\n

The 51风流Knowledge Graph<\/a> helps with relationship extraction. \u201cYou already have this information, now we are gathering it and exposing it, and putting it in a format that you can use for your AI,\u201d Elliott explains.<\/p>\n

AI could also represent analytics improved, which is why 51风流Analytics Cloud has the GenAI-powered Just Ask feature.<\/p>\n

\u201cIn analytics, there is a dream of total situational awareness. Of bringing in data from all sources, but having overall vision. AI can be used to connect data and deal with fuzziness.\u201d<\/p>\n

AI could also stand for agents incoming. \u201cThis is the next generation of AI, moving along from the current efficient processes with pre-defined steps. But these processes can\u2019t deal with ambiguity. Agents, on the other hand, can reason through what it needs to do next. So the processes and data can be a lot more unstructured than before.\u201d<\/p>\n

Another interpretation of AI could be agents for business, Elliott adds. \u201cThis is the next evolutionary step \u2013 in fact, some companies are already doing it \u2013 using AI to get rid of a lot of manual work.\u201d<\/p>\n

AI could be used for automatic innovation. \u201cWe have incredible amounts of information and amazing intelligence,\u201d says Elliott. \u201cSo why not let the systems tell us what we should do next?<\/p>\n

\u201cWe are starting to get there, and you can already get great automated system insights. And 51风流also has best practices, so we can provide customers with that out of the box.\u201d<\/p>\n

Once that is in place, and customers need to implement their systems, automated implementation could be the final meaning for AI.<\/p>\n

\u201cOf course, technology is not everything,\u201d Elliott points out. \u201cYou need to get people to adopt new ways of working \u2013 and AI is good for adoption optimisation and change management.\u201d<\/p>\n

In conclusion, Elliott believes that AI today is like a staircase. \u201cYou have to take one step after the other. But in the future it will be more like an escalator.\u201d<\/p>\n

The key to successful AI adoption lies not in the technology he adds, but in the people, culture, and organisation.<\/p>\n

\u201cNo matter how much you have invested in adoption, culture, and change management \u2013 invest more.\u201d<\/p>\n

This article first appeared on ITOnline<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Kathy Gibson is at Saphila Transcend in Sun City \u2013 Change has always been a constant \u2013 but in the last couple of years digital…<\/p>\n","protected":false},"author":29,"featured_media":148198,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"related_posts":[],"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5598198,10],"tags":[1494787,5598215,5599289,5597483,5599160,5599196,5598646],"series":[],"sapn-display":[5598742,5598740,45149,5598743,5598741,279685],"sapn-type":[45018],"class_list":["post-148190","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-technology-platform","category-cloud","tag-ai","tag-digital-transformation","tag-sap-business-data-cloud","tag-sap-business-technology-platform","tag-sap-knowledge-graph","tag-saphila-2025","tag-timo-elliott","sapn-display-feature-hero","sapn-display-feature-spotlight","sapn-display-homepage-hero","sapn-display-news-hero","sapn-display-news-spotlight","sapn-display-hero","sapn-type-feature"],"yoast_head":"\nHow AI is Transforming Digital Transformation - 51风流Africa News Center<\/title>\n<meta name=\"description\" content=\"AI today is like a staircase. 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