In a webinar sponsored by\u00a051风流Concur<\/strong>\u00a0Marco Dal Moro<\/strong>, lead of 51风流Concur centre of excellence,\u00a0Greg Cubitt,<\/strong>\u00a0senior regional solutions consultant and regional sales manager,\u00a0Ntokozo Mtshali<\/strong>\u00a0unpacked why employee experience matters.<\/p>\n Marco started his presentation by saying that today it is more important than ever for businesses to attract and retain the best talent; mainly because mobility has never been so high as it is today.<\/p>\n He explained that people in HR know better than anyone that one of the most important points of human capital management is processes like employee hiring and employee safety.<\/p>\n \u201cSo, when you have the ability to drive productivity from the very beginning of the employee journey, you are making an impression that lasts. And what we\u2019re trying to say here is that there is a way to transform your business by increasing efficiency through delivering duty of care, promoting user satisfaction, and boosting employee engagement \u2013 revolutionising, therefore, the travel and expense process right off the gate.\u201d<\/p>\n Marco shared some of the challenges CHROs face constantly. \u201cCHROs face a lot of pressure to manage the workforce from recruiting to onboarding, to retirement and attrition,\u201d he said, adding that these are just broad strokes.<\/p>\n These challenges also include:<\/p>\n Marco said the question is how organisations provide guidance and oversight during purchase. And how do they gain the visibility they need across spending without having timely integrated analytics to keep track of them?<\/p>\n \u201cYou need a solution that first of all will improve employee experience and does so by leveraging top-rated mobile apps, intuitive tools, and easy-to-navigate spend policies to improve employee satisfaction with your travel and expense processes,\u201d he said.<\/p>\n \u201cThe second pillar is employee engagement, to improve employees\u2019 productivity and keep them focused on their job by eliminating unnecessary paperwork and automating manual tasks.<\/p>\n \u201cAnd the third pillar is to help you fulfill the duty of care, this reduces risk and increases the wellbeing of your employee by locating, communicating, and assisting them during emergencies, which is something that 10 years ago, would have been reserved for CEOs.\u201d<\/p>\n Marco highlighted that 64 percent of organisations say employee experience is one of the most important factors considered when purchasing technology.<\/p>\n He shared the challenges and solutions to creating an employee experience: \u201cIn creating a positive employee experience, the challenges include the fact that we are all on the go, in work and in life, and you can’t really afford to be tied to your desk.\u201d<\/p>\nThe challenges of CHROs<\/strong><\/h2>\n
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Solutions organisations need<\/strong><\/h2>\n
Creating positive employee experiences<\/strong><\/h2>\n