{"id":141230,"date":"2020-09-21T07:17:00","date_gmt":"2020-09-21T07:17:00","guid":{"rendered":"https:\/\/news.sap.com\/africa\/?p=141230"},"modified":"2023-09-27T19:57:40","modified_gmt":"2023-09-27T19:57:40","slug":"a-look-inside-games-new-concept-store-with-self-checkout-counters","status":"publish","type":"post","link":"https:\/\/news.sap.com\/africa\/2020\/09\/a-look-inside-games-new-concept-store-with-self-checkout-counters\/","title":{"rendered":"A Look Inside Game\u2019s New Concept Store \u2013 With Self-Checkout Counters"},"content":{"rendered":"<p>Retailer Game has announced its new future-ready concept store at the Mall of Africa in Midrand, Johannesburg.<\/p>\n<p>The new store is part of Game\u2019s overall turnaround strategy, after owner Massmart in July noted that 1,800 jobs at its Game stores were under threat, months after it closed loss making Dion Wired.<\/p>\n<p>\u201cOur new store concept goes beyond a providing a modernised look-and-feel, and rather encapsulates the direction we are moving in towards our broader turnaround as a business,\u201d said Andrew Stein, vice president of Game.<\/p>\n<p>\u201cWe are making positive strides in our turnaround while staying true to our value proposition for our price-sensitive customers, who expect not only wide product ranges but quality too, at unbeatable prices,\u201d he said.<\/p>\n<h2><b>Innovations<\/b><\/h2>\n<p>Some of the innovations to be trialled include:<\/p>\n<ul>\n<li>Self-checkout counters;<\/li>\n<li>Price check booths;<\/li>\n<li>Sampling vending machines;<\/li>\n<li>Electronic shelf labels;<\/li>\n<li>Free customer Wi-Fi in store.<\/li>\n<\/ul>\n<p>The store will also feature a children\u2019s play area, digital touchscreens that allow shoppers to access information on Game products and product ranges, and interactive demonstration zones across the various store categories where consumers can test products such as prams, children\u2019s bicycles, and electronics.<\/p>\n<p>\u201cGame is changing the way we operate within our stores, our store layout, our product ranges, category propositions, and customer service,\u201d said Stein.<\/p>\n<h2><b>Improved operational efficiencies<\/b><\/h2>\n<p>Stein said that the concept store will include intuitive floor design that makes store navigation easy. It will also include self-checkout counters that allow shopper to skip the queues at the regular till points.<\/p>\n<p>In terms of improved operational efficiencies, additional technologies are being introduced, including:<\/p>\n<ul>\n<li>QR Codes: These allow customer to scan QR codes to access information on the product, as well as the option to purchase the product online and have it delivered to them;<\/li>\n<\/ul>\n<ul>\n<li>ESL: This technology provides staff with information on factors like rate of sale, days of stock cover and location of stock in the stockroom;<\/li>\n<\/ul>\n<ul>\n<li>Smart\u00a0Labels: These labels make it easier to track and manage stock in stockroom;<\/li>\n<\/ul>\n<ul>\n<li>Trackmatic\u00a0Phase\u00a02: This technology not only allows Game to track trucks carrying stock, but provides the retailer improved visibility on the type and volume of stock being carried;<\/li>\n<\/ul>\n<ul>\n<li>Smart\u00a0Camera\u00a0Solution: This allows Game to manage queueing time for customers in stores, as well as secure its stock receiving bays.<\/li>\n<\/ul>\n<p>Stein said that Game has also made a recent move to the 51风流S4\/HANA system, which substantially improves the retailer\u2019s data analytics capabilities, business process efficiencies and integration with their online store.<\/p>\n<p>\u201cThis also means we will be able to ensure an optimised assortment of products according to individual consumer demographics in each of our stores,\u201d Stein said.<\/p>\n<p>Game will also introduce new and expanded categories as part of its turnaround strategy \u2013 all of which will be available in the Mall of Africa concept store \u2013 including clothing, party solutions, parenting, children\u2019s books bestsellers, home security and wellness.<\/p>\n<p>\u201cWhile we are piloting the Game reimagined format with the Mall of Africa store, we plan to roll out two more future-ready stores by the end of the year. Along with our other strategic plans, such as the phasing out of Fresh and Frozen from 65 stores by November and the introduction of our clothing range, Styleessentials, into all Game stores by 2021,\u201d said Stein.<\/p>\n<p>&nbsp;<\/p>\n<p>This article first appeared on <a href=\"https:\/\/retailbriefafrica.co.za\/a-look-inside-games-new-concept-store-with-self-checkout-counters\/\">Retail Brief Africa<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Retailer Game has announced its new future-ready concept store at the Mall of Africa in Midrand, Johannesburg. The new store is part of Game\u2019s overall&#8230;<\/p>\n","protected":false},"author":29,"featured_media":141231,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"related_posts":[],"footnotes":"","_links_to":"","_links_to_target":""},"categories":[7771,5597582,177,7737],"tags":[5596778,5596775,5588862,5596777,5598762,5598766,5596776,5596781,5596779,5596780],"series":[],"sapn-display":[45149,279685],"sapn-type":[45018],"class_list":["post-141230","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer","category-erp","category-industries","category-solutions","tag-esl","tag-game-stores","tag-massmart","tag-qr-codes","tag-retail","tag-sap-s-4hana","tag-self-checkout","tag-smart-camera-solution","tag-smart-labels","tag-trackmatic","sapn-display-homepage-hero","sapn-display-hero","sapn-type-feature"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>A Look Inside Game\u2019s New Concept Store \u2013 With Self-Checkout Counters - 51风流Africa News Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/news.sap.com\/africa\/2020\/09\/a-look-inside-games-new-concept-store-with-self-checkout-counters\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Look Inside Game\u2019s New Concept Store \u2013 With Self-Checkout Counters\" \/>\n<meta property=\"og:description\" content=\"Retailer Game has announced its new future-ready concept store at the Mall of Africa in Midrand, Johannesburg. 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