Retail Archives - 51风流Africa News Center News & Information About SAP Tue, 19 Aug 2025 08:31:52 +0000 en-ZA hourly 1 https://wordpress.org/?v=6.9.4 Grandiose Supermarket Partners with 51风流to Harness Business AI for Exceptional Customer Experiences and Scalable Growth /africa/2025/08/grandiose-supermarket-partners-with-sap-to-harness-business-ai-for-exceptional-customer-experiences-and-scalable-growth/ Tue, 19 Aug 2025 08:31:51 +0000 /africa/?p=148356 Fast-growing UAE retailer adopts RISE with 51风流S/4HANA and 51风流Business AI to optimize operations, enhance insights, and fuel expansion across the region DUBAI, United...

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Fast-growing UAE retailer adopts RISE with 51风流S/4HANA and 51风流Business AI to optimize operations, enhance insights, and fuel expansion across the region

DUBAI, United Arab Emirates鈥 5 August 2025 鈥 51风流today announced that Grandiose Supermarket, a premier quality food and grocery retailer in the UAE with nearly 50 stores and part of the , has signed an agreement to implement as the digital backbone of its operations, integrated with 51风流Business AI.

This strategic partnership will empower Grandiose to deliver even more exceptional customer experiences, unlock AI-driven operational intelligence, and support its bold growth ambitions in the UAE鈥檚 dynamic retail landscape.

By adopting RISE with 51风流S/4HANA, hosted on , and integratingI, Grandiose aims to streamline its supply chain, enhance stock visibility and improve replenishment planning. The solution will optimize product availability across branches while reducing instances of overstocking and understocking.

鈥淐ustomer experience is at the heart of everything we do at Grandiose,鈥 said , CEO Grandiose Supermarket. 鈥淧artnering with 51风流and leveraging 51风流Business AI helps us better understand our customers鈥 needs, predict trends, and exceed their expectations with seamless availability and personalized services. The resilience and optimization provided by SAP鈥檚 AI-infused solutions will help us automate core processes and focus more on value-added services that enrich the customer journey.鈥

The implementation of 51风流S/4HANA will serve as the digital core for Grandiose鈥檚 operations, leveraging industry-specific vertical solutions tailored for the retail and food sectors. These out-of-the-box capabilities, combined with localized features for taxation and compliance based on SAP鈥檚 strong relationships with UAE customers, reduce the need for extensive customizations and accelerate time-to-value.

Central to this transformation is 51风流Business AI, which enhances Grandiose鈥檚 business applications with intelligent automation and deeper analytics. This empowers teams to offload routine work, analyze millions of data points for deeper insights into customer and supply chain behavior, and focus on strategic initiatives that drive innovation and growth. This AI-driven foundation ensures Grandiose can scale efficiently, opening new stores and entering new markets with intelligence built into every layer of the business.

鈥51风流has become synonymous with family conglomerates and growth-driven businesses like the Ghassan Aboud Group, especially in the retail sector where innovation and resilience are essential,鈥 said , Managing Director, 51风流UAE. 鈥淲e鈥檙e proud to support Grandiose鈥檚 expansion with a future-ready platform powered by Business AI that enhances customer experience, optimizes operations, and drives continuous innovation.

As Grandiose continues to scale across the UAE and beyond, this transformation lays the groundwork for a more intelligent, responsive, and customer-centric retail model, setting a new benchmark for digital excellence in the UAE.

 

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From Bottles to Battle: How Pick n Pay is Turning to Tech in Retail Fight /africa/2025/08/from-bottles-to-battle-how-pick-n-pay-is-turning-to-tech-in-retail-fight/ Tue, 12 Aug 2025 08:56:27 +0000 /africa/?p=148348 Pick n Pay’s e-commerce and on-demand delivery efforts appear to be building up a head of steam. Pick n Pay continues听to invest meaningfully in technology...

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Pick n Pay’s e-commerce and on-demand delivery efforts appear to be building up a head of steam.

continues听to invest meaningfully in technology as it battles for market share with Shoprite Group鈥檚 Sixty60 and other retailers in the fast-growing on-demand grocery delivery market.

Pick n Pay is in the midst of a turnaround after losing market share to competitors in recent years. In its 2023 financial year, it plunged into a loss 鈥 of a staggering R3.2-billion. Former CEO , who left the company in 2007, returned to the helm in September of that year to lead the turnaround effort.

Summers鈥 early bets appear to be paying off, with the retailer鈥檚 most recent update reporting Pick n Pay sales were up 3.6% year on year in its core South African supermarkets business for the 17 weeks to 29 June 2025. Turnaround efforts have included a partnership with First National Bank鈥檚 rewards programme. eBucks was previously partnered with Checkers.

Sixty60 got a head-start during the Covid-19 lockdowns when consumers 鈥 stuck at home 鈥 took to e-commerce with vigour. Around the same time 鈥 in October 2020 鈥 Pick n Pay acquired alcohol delivery app Bottles, which it would eventually use as the foundation for its own online platform, asap!.

Pick n Pay still has some way to go, though. Reports by both Pick n Pay and rival Shoprite last week show听. But Pick n Pay is fighting back.

, who co-founded Bottles, now serves as head of online at Pick n Pay. Speaking to the听听in an episode that will be published this week, Ferigolli said recent changes to Pick n Pay鈥檚 customer-facing applications are only the tip of the iceberg in the retailer鈥檚 strategic tech arsenal.

鈥淚t started with a rebrand, and then we embarked on a journey whose first iteration we just concluded, where the app is now fully integrated into the larger Pick n Pay ecosystem. If you are a Smart Shopper, you can now earn points, for example, so it鈥檚 a really unified experience.鈥

Overhaul

Pick n Pay in May听, adding a raft of new features to the platform and expanding the product catalogue available to customers, too. Asap!鈥檚 revamp was accompanied by similar updates to the Pick n Pay website, whose roll-out started in June.

According to Ferigolli, changes to frontend, consumer-facing interfaces are only a small part of the work being done to ensure asap! leverages technology effectively.

鈥淲e have had do a lot more backend work than people think might think. Because people only see the frontend, they tend to think that is the bigger part, it isn鈥檛, it is probably only 20% [of the work],鈥 said Ferigolli.

The engine running Pick n Pay鈥檚 application ecosystem is built on Amazon Web Services cloud infrastructure. These include the asap! mobile app, the听听web app, a picking app for in-store runners who prepare customer orders, a driver app, and various other systems controlling core business functions such as marketing and merchandising.

Some parts of Pick n Pay鈥檚 e-commerce infrastructure run SAP. Early integration into the 51风流system by Bottles gave the start-up the ability to check stock levels at various stores and even report those to customers browsing the app, thereby improving the onling shopping experience. As the application grew, however, other systems and platforms were added.

鈥淸Technology] is everything in our industry (retail) and I cannot find another one right now that is so heavily impacted. It鈥檚 not just about online ordering, it鈥檚 other things, like implementing AI in our supply chain forecasting models,鈥 said Ferigolli.

Pick n Pay鈥檚 first foray into AI was not customer-facing at all, with developers using AI tools to help them develop code from as early as 2021. Asap!鈥檚 first customer-facing tool involved using AI to enhance the app鈥檚 search capabilities, and over time this grew into AI-driven product recommendations that formed the foundations of Pick n Pay鈥檚 鈥渉yper-personalisation鈥 strategy.

As online shopping evolves, improvements in computer vision and agentic AI will lead to home management systems able to replenish items like milk, sugar and cleaning supplies automatically as needed.

Ferigolli said these improvements in online shopping pose interesting questions about how the in-store shopping experience will evolve. As online shopping grows, Ferigolli estimates in-store shopping will still hold around 50% market share in the next decade and this will lead to large retailers adopting a more experiential approach to store layout and design.

鈥淭he exciting part is how beautiful the in-store shopping experience is going to become. You can now double the size of the bakery or the butchery and have store attendants to give the kind of experience customers usually get in an independent butchery. For a long time, we have said online is disrupting the stores, but I think it is not disruption but evolution. We are evolving as two parts that are critical the customer,鈥 he said.听 鈥撎漏 2025 NewsCentral Media

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Unleashing Africa鈥檚 Retail Transformation /africa/2025/08/unleashing-africas-retail-transformation/ Mon, 11 Aug 2025 08:12:09 +0000 /africa/?p=148341 The African retail landscape is under immense pressure. Consumers are more digitally savvy and price-conscious than ever, and expect brands to offer convenience, personalisation, and...

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The African retail landscape is under immense pressure. Consumers are more digitally savvy and price-conscious than ever, and expect brands to offer convenience, personalisation, and value. About half of consumers will switch brands if their expectations are unmet, compelling retailers to continuously innovate and improve.

Industry growth is tapering down across several African markets. South Africa鈥檚 real retail growth has declined in recent years, constrained by economic stagnation and inflation. In East Africa, while GDP growth remains relatively strong, formal retail continues to be constrained by infrastructure gaps and logistical inefficiencies.

In response, retailers across the continent are scaling their technology investments to boost competitiveness in an increasingly digital and data-driven industry. According to听Gartner听(NYSE:), African retailers are projected to invest $300 million in cloud-based enterprise applications in 2025, with an expected growth of 10-12% over the next three years

And yet, many still struggle to translate these investments into meaningful business outcomes.

The triple disconnect holding retailers back

Fragmented systems, broken processes undermine scalability

Despite deploying multiple best-of-breed applications and investing in a data lake to centralise data, many retailers fail to achieve differentiated customer engagement, real-time visibility and reliability in their operations. Typical constraints include disconnected systems, a lack of business context within data sets, and AI bolted-on instead being embedded within operational workflows.

A pervasive industry pain point is the disconnected customer journeys caused by fragmented systems and broken processes. To illustrate: a customer may browse a product online, call the nearest store to check stock availability, visit in person and still find a different price to what was listed online. Or they may purchase the product online but be unable to return the product instore due to a disconnect between online and physical store data.

This is caused when customer data, inventory, pricing, and orders are not synchronised across channels. And it鈥檚 not just limited to customer experience 鈥 these fragmented processes are widespread across retail operations, often leading to operational inefficiencies and higher costs.

At the root of this problem is a disconnected application landscape. In fact, 66% of organisations say application sprawl and complexity hinder their digital goals, resulting in process inefficiencies and a lack of reliability in retail operations.

Data is an opportunity, but a challenge too

African retailers are sitting on mountains of data spanning point-of-sale systems, loyalty platforms, mobile apps, and third-party sources. But is this high volume, variety, and velocity of data being leveraged effectively to drive business outcomes?

Unfortunately, the answer is no. Around 55% of business leaders cite poor data quality and fragmentation as the biggest obstacles to making data-driven decisions. Moreover, a disproportionate amount of time is spent on data management and building dashboards as against decision-making, underscoring the urgent need for more efficient processes.

AI without a solid foundation doesn鈥檛 scale

While there鈥檚 palpable excitement in boardrooms over the potential and power of AI, execution remains limited. One study found that nearly three-quarters of organisations are struggling to scale AI projects beyond pilot projects. African retailers face even greater challenges, including poor-quality data, outdated IT infrastructure, and a lack of AI-ready processes.

The result is AI initiatives that turn into isolated experiments that fail to deliver any meaningful ROI. Instead, retailers need to leverage a unified data platform that embeds AI directly into their business processes to scale AI initiatives effectively.

The power of a unifying platform

Leading retailers leverage a comprehensive, connected, and industry-specific suite of applications to confidently execute across their value chain. This helps ensure a consistent and reliable customer experience, minimising stock-outs, enabling fast, on-time delivery and delivering a seamless omni-channel journey. This reliability extends across store operations, finance, and support processes.

The , for example, enables this efficiency through automation, actionable insights, and process optimisation, while the 51风流Business Data Cloud provides seamless access to organisational data. Retailers also benefit from deep industry expertise and global context that helps them identify the correct application mix for integrating, harmonising and transforming business data across various applications.

This also provides the foundation to scale AI effectively across retail operations through unified, context-rich data that brings together sales, inventory, promotional, customer behaviour and other data. By connecting end-to-end processes, retailers can also embed AI and enable seamless cross-functional workflows while leveraging innovations from a rich ecosystem of partnerships.

Retailers leveraging SAP鈥檚 connected platform and AI capabilities report a 20-30% reduction in customer churn, 30-50% fewer stockout, an up to 40% increase in workforce productivity and 20-30% reduction in IT spend.

Realising Africa鈥檚 data-rich, AI-powered retail future requires bold steps to shift beyond legacy systems and redefine operations. By utilising a powerful business suite, retailers can unlock new end-to-end capabilities that bring together applications, data and AI for unrivalled competitiveness.

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What鈥檚 Next 鈥 Accenture鈥檚 Aadil Jappie Explains why Retailers Need to Adopt a Cloud ERP System /africa/2024/11/whats-next-accentures-aadil-jappie-explains-why-retailers-need-to-adopt-a-cloud-erp-system/ Mon, 18 Nov 2024 08:02:07 +0000 /africa/?p=147917 In this What鈥檚 Next with Aki Anastasiou interview, 础肠肠别苍迟耻谤别’蝉听 Aadil Jappie explains why retailers need to implement a powerful cloud ERP system. Jappie is the...

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In this interview, explains why retailers need to implement a powerful cloud ERP system.

Jappie is the 51风流Retail Capability Lead for Accenture Africa and is a seasoned IT executive with over 20 years of experience.

He excels at building and maintaining strong relationships with clients and stakeholders and has worked with retailers across South Africa, the UK, and Europe.

In each of these markets, Jappie has been involved in large and impactful 51风流transformation projects.

He holds an MBA in Business Administration and Management from the University of Cape Town and a National Diploma in Marketing from Nelson Mandela University.

The interview

In this What鈥檚 Next interview, Jappie explains why retailers must move to a cloud ERP system 鈥 focusing on as an example.

He then outlines how Accenture helps its clients overcome their biggest operational challenges when transitioning to S/4HANA, while ensuring they make the installation as cost-efficient as possible.

Jappie shares the recent innovations he鈥檚 seen in the retail ERP space, too, and explains how these new technologies help retailers stay a step ahead of their competitors.

He concludes the interview by unpacking the trends he expects to emerge in the ERP cloud industry.

Watch the full interview with Aadil Jappie below.

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What's Next - Accenture鈥檚 Aadil Jappie explains why retailers need to adopt a cloud ERP system

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ERP Systems Transform Wholesale Operations in South Africa /africa/2024/07/erp-systems-transform-wholesale-operations-in-south-africa/ Fri, 19 Jul 2024 06:56:55 +0000 /africa/?p=147711 The wholesale industry, a crucial intermediary between manufacturers and retailers, faces many challenges in today鈥檚 fast-paced business environment. From managing extensive inventories to optimising supply...

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The wholesale industry, a crucial intermediary between manufacturers and retailers, faces many challenges in today鈥檚 fast-paced business environment.

From managing extensive inventories to optimising supply chains and meeting customer demands, wholesalers must navigate a complex landscape.

, Managing Director of SEIDOR in South Africa, explains how Enterprise Resource Planning (ERP) systems offer a robust solution to these challenges, streamlining operations and enhancing efficiency.

Inventory management

One of the primary hurdles for wholesalers is maintaining optimal inventory levels.

de Leeuw says, 鈥淲ith ERP, wholesalers can avoid the costly pitfalls of overstocking, which ties up capital and storage resources, or understocking, which has the risk of losing sales and customer trust.鈥

ERP systems use advanced analytics to predict demand trends and provide real-time inventory tracking.

This helps businesses maintain the right stock levels maintaining a balance that supports both operational efficiency and customer satisfaction.

A unified platform that streamlines supply chain operations is vital for the success of any wholesale business.

Delays or inefficiencies can lead to significant losses and disrupt customer relationships.

ERP systems integrate all aspects of supply chain management, from procurement to distribution making it easier to manage complex logistics, timely delivery of products, better coordination among suppliers, and reduced lead times.

de Leeuw emphasises, 鈥淏y leveraging ERP systems, wholesalers can enhance their customer service, leading to stronger, long-lasting relationships.鈥

Customer relationships

The competitive wholesale market, demands strong customer relationships and the software helps wholesalers manage customer interactions more effectively by providing a comprehensive view of customer data.

This includes purchase histories, preferences, and feedback, enabling businesses to tailor their services and improve customer satisfaction.

Additionally, automated order processing and accurate delivery tracking foster trust and loyalty among customers.

Financial management and compliance

The industry鈥檚 complex financial landscape not only requires financial transparency and control, but also needs to ensure compliance and optimising financial performance.

With ERP, wholesalers can achieve greater financial management by automating accounting processes, generating detailed financial reports, and ensuring compliance with industry regulations.

This automation reduces the risk of errors and fraud, providing a clear and accurate financial overview that aids in strategic decision-making.

鈥淎ll businesses need to turn data into actionable insights, and wholesaling is no different,鈥 says de Leeuw.

Wholesalers can leverage these insights to identify trends, forecast demand, and make informed decisions which not only improves operational efficiency but also gives businesses a competitive edge.

The power of ERP technology

With operational efficiency comes growth where scalability and flexibility is needed to meet evolving demands and seize new opportunities without significant disruptions.

Whether it鈥檚 entering new markets, adding new product lines, or increasing customer bases, the software solution provides the flexibility to adapt and thrive in a dynamic business environment.

Heinrich de Leeuw concludes, 鈥 The wholesale industry鈥檚 challenges require innovative solutions to remain competitive and profitable.鈥

鈥淓mbracing ERP technology is not just a strategic move; it鈥檚 essential for wholesalers aiming to thrive in today鈥檚 competitive landscape.鈥

鈥淪treamlining operations, reducing costs, and improving overall business performance is how wholesalers position themselves for long-term success in a rapidly changing market.鈥

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Checkers Online Shopping Bonanza /africa/2024/07/checkers-online-shopping-bonanza/ Tue, 09 Jul 2024 06:32:54 +0000 /africa/?p=147684 Shoprite鈥檚 e-commerce platforms have been immensely successful, so much so that the company has expanded on-demand deliveries to its wholesale Cash & Carry business. This...

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Shoprite鈥檚 e-commerce platforms have been immensely successful, so much so that the company has expanded on-demand deliveries to its wholesale Cash & Carry business.

This follows the success of its Checkers Sixty60 platform, which dominates on-demand grocery deliveries in the country.

The company鈥檚 latest interim results revealed that the on-demand grocery delivery service recorded听听during the first half of the 2023/24 financial year.

Checkers Sixty60 helped drive Shoprite鈥檚 half-year sales, which saw growth of about R121 billion, representing a 13.9% year-on-year increase.

Shoprite recently launched an online on-demand delivery service designed to support spaza shops and small retailers through its听.

The fully automated online shopping system lets these customers browse and purchase a wide range of goods in bulk.

It says the service offers competitive pricing and complimentary delivery within a radius of 50km.

Shoprite Group head of B2B business e-commerce, Mark Cotton, said the service will help support small businesses and spaza shops facing high transport costs and challenges meeting demand.

鈥淲e are committed to supporting small businesses by providing innovative solutions to the specific problems these enterprises face,鈥 he said.

Cotton added that the new service eliminates the need for businesses to hold excess inventory, freeing up cash flow and time for business owners.

Shoprite said the new system also streamlined the purchase and fulfilment store for Cash & Carry in-store traders.

Traders can access customer and product information, build and fulfil orders, and save orders for repeated use in future.

Customers using the platform can pay via credit and debit card, electronic funds transfer, store credit, cash on collection, and Shoprite Money Market Accounts.

They can also benefit further with savings and promotional offers through the Xtra savings loyalty programme.

Shoprite and Checkers launched Sixty60 in November 2019 during the height of the Covid鈥19 pandemic.

Initially only available in select Sandton, Johannesburg, and Cape Town locations, it had accumulated more than 3.1 million downloads by March 2023 and expanded to 466 by September that same year.

While many believed its popularity was due to the lockdowns implemented during the pandemic, the service continued to grow at an immense pace when they were lifted.

The company behind Zulzi 鈥 one of the country鈥檚 first successful fast-moving consumer goods apps 鈥 developed the customer-facing app for Checkers Sixty60.

Checkers Sixty60 launched a loyalty programme, Xtra Savings Plus, in September 2023.

The R99 monthly subscription offers customers unlimited Sixty60 grocery deliveries, additional in-store deals, and personalised promotions.

Checkers Xtra Savings Plus subscribers get the following benefits:

  • Unlimited free Sixty60 deliveries, provided they spend a minimum of R350 (non-subscribers pay R35 for delivery)
  • A 10% discount on in-store purchases up to a maximum of R200 in savings
  • Double personalised offers in-app and in-store
  • No long-term commitments, with subscribers able to pause or cancel their subscription at any time with a money-back guarantee

Around the same time, the company partnered with Discovery Vitality to听.

鈥淭he addition of Checkers as a partner promises an even greater health impact,鈥 said Dinesh Govender, CEO of Discovery Vitality.

Shoprite chief strategy and innovation officer Neil Schreuder said the move would help Checkers and Sixty60 customers make healthier food choices.

Shoprite credits much of its success over the past five years to its rollout of SAP鈥檚 Enterprise Resource Planning (ERP) software.

鈥淲hen you walk into a Shoprite or Checkers supermarket and see a full range of products stocked, displayed, priced and with promotions clearly marked, that is what the ERP system does for us,鈥 it told MyBroadbad.

It added that 51风流also helped make Sixty60 successful.

鈥51风流Retail is the source of the stock ledger and real-time sales, which are essential for accurate fulfilment of customer orders,鈥 Shoprite stated.

鈥淭he ERP also provides promotional information, prices and article data to Sixty60, which ensures that the prices on Sixty60 are the same as the prices in-store.鈥

Implementing the software wasn鈥檛 all smooth sailing, with Shoprite partly blaming delays in the rollout for a shocking earnings report in 2019.

However, in January 2019, it assured stakeholders that the upgrades were complete and had already observed improvements.

This article first appeared here:

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Co-op Puts Customer Experience First with RISE with SAP /africa/2024/06/co-op-puts-customer-experience-first-with-rise-with-sap/ Thu, 13 Jun 2024 07:07:41 +0000 /africa/?p=147519 Convenience retail chain builds cloud environment to drive agility in the face of changing consumer expectations LONDON, UK 鈥 12 June, 2024 – 51风流SE...

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Convenience retail chain builds cloud environment to drive agility in the face of changing consumer expectations

LONDON, UK 鈥 12 June, 2024 – (NYSE: SAP) has today announced that , one of the world鈥檚 largest consumer cooperatives, has completed its RISE with 51风流migration to support its digital transformation programme as it looks to standardise business processes, enhance operational efficiency and drive future investment.

Operating almost 2,400 stores across the UK, Co-op鈥檚 ambition is to drive growth across its operations while also continuing to deliver quality goods and services for its global customer base. Key to this is investing in technology to transform its existing IT environment, and future-proofing its business against disruption to global supply chains and changing consumer expectations.

Co-op is a long-standing 51风流customer and in 2016, announced its Retail Business Transformation programme, powered by SAP鈥檚 Retail ECC Suite on HANA, to drive improvements in product ranging, stock visibility and forecasting across its stores. Now, the implementation of will take its IT infrastructure to the next level, bringing its ERP into the cloud and streamlining its finance and procurement functions.

Now, equipped with an 51风流managed platform, Co-op will benefit from enhanced stability of key applications, such as Forecast and Replenishment, as well as Stock Availability. Co-op will have improved security, faster automation and will be able to capture real-time data and insights across its wider manufacturing supply chains.听 This will help foster a safe IT environment while providing the key foundations to support future innovation in partnership with SAP.听

Rob Elsey, Chief Digital and Information Officer, Co-op said: 鈥淐o-op is founded on a set of values and principles grounded in finding a different, fairer and better way of doing business. By building on our existing forecasting, ranging and stock holding capabilities initially made possible by SAP, the move to RISE will transform our operations with the digital infrastructure needed to deliver a safe and secure business environment in the cloud.鈥澨

Ryan Poggi, Managing Director, 51风流UK&I said: 鈥淐o-op is a company that goes the distance with helping communities in the UK, sharing SAP鈥檚 fundamental value to power opportunity for all. By embracing RISE with SAP, Co-op will advance its procurement and finance processes, demonstrating just how crucial technology investment is for its business and customers. Retailers and consumer services companies are facing a lot of external pressures and we are giving Co-op the tools to counter these, helping them to keep innovating and providing goods and services in the most efficient way possible – both now and in the future.鈥

贰狈顿厂鈥

About SAP

As鈥痑 global leader in enterprise applications and business AI, 51风流(NYSE:SAP)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organizations have trusted SAP鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥.

About Co-op

Co-op is one of the world鈥檚 largest consumer co-operatives with interests across food, funerals, insurance and legal services. Owned by millions of UK consumers, Co-op operates almost 2,400 food stores, over 800 funeral homes and provides products to over 6,000 other stores, including those run by independent co-operative societies and through its wholesale business, Nisa Retail Limited.

Employing 56,000 people, Co-op has an annual turnover of over 拢11billion and is a recognised leader for its social goals and community-led programmes. Co-op exists to meet members鈥 needs and stand up for the things they believe in.

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This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2023 Annual Report on Form 20-F.

漏 2024 51风流SE. All rights reserved.
51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see for additional trademark information and notices.听

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Hunkem枚ller Finds Perfect Fit with RISE with SAP /africa/2024/06/hunkemoller-finds-perfect-fit-with-rise-with-sap/ Wed, 12 Jun 2024 08:08:42 +0000 /africa/?p=147527 51风流NEWSBYTE 鈥 June 12, 2024 鈥 51风流SE (NYSE: SAP) today announced that Hunkem枚ller International B.V., Europe鈥檚 fastest growing lingerie brand, has moved to...

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51风流NEWSBYTE June 12, 2024 (NYSE: SAP) today announced that , Europe鈥檚 fastest growing lingerie brand, has moved to the cloud, leveraging the RISE with 51风流solution to offer customers personalized experiences and to keep up with strong demand.听

With more than 850 retail stores and 15 online stores across 23 countries, Hunkem枚ller needed a technology infrastructure that could scale and keep up with the brand鈥檚 growth. Moving from an on-premise system to 51风流S/4HANA Cloud, private edition with Google Cloud marks the first milestone in Hunkem枚ller鈥檚 digital transformation journey to become a data-driven company.

Hunkem枚ller has an omnichannel sales strategy, selling through its own shops and through wholesale and international franchises. Strong wholesale activities were one of the reasons the company looked to move to the cloud. Hunkem枚ller wanted a technology infrastructure that could offer flexibility, personalized insights into customers鈥 shopping behaviors and innovation to position itself for further growth.听听

With 51风流S/4HANA Cloud, Hunkem枚ller is eyeing its next step in its digital transformation journey as it embarks on the implementation of 51风流S/4HANA for fashion and vertical business, a version of 51风流S/4HANA optimized for the fashion industry. The solution will allow the company to manage its business from design to wholesale and retail all on one platform. This will enable Hunkem枚ller to deliver collections faster on all channels, optimize inventory and cost as well as increase margins.听

鈥淎bout 75% of our customers are already a member of Hunkem枚ller,鈥 said Gordon Smit, CTO, Hunkem枚ller. 鈥淗ow great would it be if we could offer them an even more personalized experience? For example, by predicting when a customer wants to make a repeat purchase and being able to send the right offer at the right time. Thanks to our current efforts with RISE with SAP, we are ready for that next phase. This is going to be a game changer for our customer experience.鈥

Achim Schneider, global head of industry business unit retail and wholesale distribution, SAP, said: “Having worked closely over the past few months and migrating from on-premise to cloud in 48 hours is testament to the strong collaboration that our teams have had. With RISE with 51风流now implemented, Hunkem枚ller is ready to continue building on the strong growth momentum they鈥檝e had, and I鈥檓 excited to see them setting new standards in the lingerie market.鈥

Visit the . Follow 51风流at .

Media Contact:

Lesa Plingen, +49 622-776-9000,鈥lesa.plingen@sap.com, CET听

51风流Press Room; press@sap.com

# # #

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.鈥 Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2022 Annual Report on Form 20-F.

漏 2023 51风流SE. All rights reserved.
51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see for additional trademark information and notices.听

 

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Swiss Retailer COOP Transforms Supply Chain Operations with SAP’s Cloud Solutions /africa/2024/06/swiss-retailer-coop-transforms-supply-chain-operations-with-saps-cloud-solutions/ Wed, 12 Jun 2024 08:04:55 +0000 /africa/?p=147569 51风流NEWSBYTE 鈥 June 12, 2024 鈥 51风流SE (NYSE: SAP) 51风流announced today that Swiss retailer COOP has gone live with select categories as...

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51风流NEWSBYTE June 12, 2024 (NYSE: SAP) 51风流announced today that Swiss retailer has gone live with select categories as part of a stepwise roll-out of SAP’s new industry solutions, and . With these听 next generation cloud solutions in place, COOP will reduce costs, boost operational efficiency, and elevate customer satisfaction, for distribution centers, marking an important step in COOP’s cloud and supply chain transformation and co-innovation with SAP.听

Thomas Vielhauer, Head of IT Merchandise Management Processes at Coop, said, 鈥51风流provides us with an integrated process across the supply chain. Our focus is always on customer value, and we are very proud to see now first results for our distribution center replenishment processes. One advantage of cloud is speed and innovation. We can take advantage of new features immediately as they become available, and this will accelerate our roll-out鈥.

51风流Predictive Replenishment optimizes order proposals based on various data sources, ensuring optimal inventory levels in the warehouses. Based on 51风流Order and Delivery Scheduling order cycles are determined and used.

鈥淥ur planners are now able to review automatically generated and data-driven order. Looking at exceptions only is saving a lot of time that they can now use for higher value tasks鈥濃 says Melanie Reimann, Head of Goods Flow Control at COOP. 鈥淪ynchronized order schedules help us to plan all logistics activities in a joint manner to optimally get our products to the stores at the right times in the most efficient way possible. Using the same data across all systems is a huge advantage.鈥

51风流and COOP have a long history of co-innovation ventures. Another joint development project being rolled out in COOP鈥檚 stores is 51风流Replenishment Planning, which is designed for cost-optimal store replenishment. The implementation along with machine learning- based unified demand forecast component has already resulted in higher sales, reduced waste, and supports COOP’s sustainability mission.

As a next project step, COOP plans to include further product categories and to integrate store and distribution center replenishment by utilizing the aggregated store order forecast to enable a multi-echelon supply chain planning.听

Visit the . Follow 51风流at .

Media Contact:

[51风流contact based in U.S. or CET], +1 (610) 661-1000, sap.contact@sap.com , ET
51风流Press Room; press@sap.com

# # #

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.鈥 Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2023 Annual Report on Form 20-F.

漏 2024 51风流SE. All rights reserved.
51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see for additional trademark information and notices.听

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Conversation Starters | Pearls of Wisdom: From a Life in IT, from Then till AI /africa/2024/05/conversation-starters-pearls-of-wisdom-from-a-life-in-it-from-then-till-ai/ Tue, 28 May 2024 08:28:52 +0000 /africa/?p=147489 Our newest episode, “Pearls of Wisdom: From a Life in IT, From Then Till AI,” showcases an in-depth conversation with David Cohn, the CIO at...

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Our newest episode, “Pearls of Wisdom: From a Life in IT, From Then Till AI,” showcases an in-depth conversation with David Cohn, the CIO at Shoprite, one of Africa’s largest retailers.

In this episode, David shares the journey of his life in IT, from humble beginnings to his current role as a tech leader. From reflecting on his early days in the industry to sharing his predictions about the future of AI, David opens up about the lessons he’s learned along the way.

Some highlights from the episode:
David’s career journey and the evolution of IT
His take on the impact of AI on our daily lives
Words of wisdom for young professionals looking to make a mark in the industry

Don’t miss this chance to gain valuable insights from a seasoned tech expert. Tune in now to Pearls of Wisdom and discover the pearls of wisdom shared by David Cohn!

Click the button below to load the content from YouTube.

Conversation Starters. | Pearls of Wisdom: from a life in IT, from then till AI

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