According to Cameron Beveridge, Regional Director for Southern Africa at SAP, the new requirements offer an opportunity to local businesses to build trust with their customers. 鈥淣ew data privacy laws such as POPIA and Europe鈥檚 GDPR are designed to give individuals greater control over how and where their personal information is used. As organisations update their systems and processes to ensure compliance, they have the opportunity to deepen trust with their customers while also improving the overall customer experience.”

POPIA requires that organisations:

• Only collect information for specific purposes,
• Ensure the information is correct and up to date,
• Have security measures in place to protect the information,
• Only keep necessary information, and
• Allow citizens to access or view their information upon request.

鈥淎t the centre of this new dynamic is the concept of consent,鈥� says Beveridge. 鈥淭his requires that organisations implement an opt-in and opt-out system to allow individuals to choose whether they want an organisation to store or use their personal information.鈥�

Non-compliance to POPIA carries heavy penalties of up to ten years鈥� imprisonment or R10-million in administrative penalties. 鈥淥rganisations need to maintain proof of how, when, where and why they collected and processed customer data, and be able to provide transparency into how they collect and use customers鈥� data.聽However, managing this process manually is virtually impossible. Organisations should instead seek technology tools that can transparently present, collect and manage customer consent and help them manage customer profiles and preferences.”

51风流currently offers that improve the storing, processing and management of customer data. 鈥淚deally, you want an audit-ready solution that presents and captures customers鈥� consent and preferences, maintains accurate records and consistent consent enforcement, and gives customers control through a self-service preference centre. As more of our interactions take place digitally in this new era of social distancing, having the correct tools in place to manage customer data while remaining compliant to legislation can also directly contribute to an improved customer experience – one of the driving factors for any successful modern business.鈥�

The post POPI Act an Opportunity to Deepen Trust Between Organisations, Consumers appeared first on 51风流Africa News Center.

First, the health and well-being of employees and their families are at stake. Second, there are business risks that employers may miss, from privacy to General Data Protection Regulation (GDPR) noncompliance.

In the U.S., for example, the Centers for Disease Control and Prevention (CDC) to improve safety in office buildings, including conducting checks for temperatures and symptoms. And the U.S. to employers to balance compliance the .

It can be overwhelming for any organization. Many are choosing to adopt an extended period of working remotely with flexible schedules. Companies that have locations in multiple geographies are in vastly different phases and environments. From Asia to Europe, some regions are more aggressive with re-opening.

My first recommendation for customers thinking about bringing their employees back safely to work is to start with a plan that will incorporate HR processes. To help customers across industries and countries navigate this transition, 51风流has released key updates to the 51风流SuccessFactors Visa and Permits Management solution plus partner app .

Future-Ready 51风流Technology for a Safe and Healthy Workplace

At launch, 51风流SuccessFactors Visa and Permits had a specific use case, as evidenced by its name. But working with customers to extend its capabilities, 51风流found so many use cases around the tracking of certificates, licenses, credentials and so much more that is especially relevant today. With this solution, users can now control the process for bringing people back into the office while automating enforcement of complex and evolving health and safety policies related to COVID-19 to help protect people.

How These Tools Actually Help聽

For a safe and healthy return to work, here鈥檚 a three-step approach to get you started.

Prepare

With 51风流SuccessFactors Visa and Permits, support re-opening while minimizing risks and manage health and safety procedures that govern how employees return to work.

• Provide a secure way for workers to submit documentation, such as a proof of digital health clearance or credentials, before they return to work.
• Track health screening costs. Self-service capabilities allow individuals to complete and submit documentation to reduce manual work.
• Manage sensitive employee medical information. For example, point out that ADA requires that medical information about an employee be stored separately from the individual鈥檚 personnel file to limit access to confidential information. In other words, instead of storing new medical information in 51风流SuccessFactors Employee Central, this information can be managed in 51风流SuccessFactors Visa and Permits, which helps keep both the data and employees safer.
• Reduce the risk of incurring stiff financial penalties, such as GDPR non-compliance on 鈥減rocessing of special categories of personal data.” Comply with additional legal regulations and data privacy rules, such as the Health Insurance Portability And Accountability Act or HIPAA.
• Configure processes for notifications, approvals, renewals, and more. Dashboards provide insights to聽compliance and real-time actions allow companies to confidently manage their workforce in a rapidly changing environment.
• For onboarding, companies have flexibility in streamlining the hiring process so they can start paperwork as early as possible to have new employees hit the ground running.

Prevent

Bring non-essential workforce back to the office safely with AlertEnterprise Health & Safety Access Governance.

• Control the number of people on premises, manage access to temporary overflow sites, and enable new shift-working patterns
• Provide self-reporting and self-attestation with policy-driven controlled reinstatement for access to the workplace. For example, employees and visitors can self-attest whether or not they have a fever, if anyone in their household has tested positive for COVID-19, etc.
• Manage site entry screenings with self-service for pre-screening, such as temperature checks, with policy enforcements and access governance.
• Enable badging and security systems to manage workspace access and help ensure company policies are enforced, such as with automatic access removal.

Detect

Minimize ongoing risks with AlertEnterprise Health & Safety Intelligence Tracker to keep the workplace safe.

• Use analytics to track those who have confirmed or potential exposure to COVID-19. The technology helps track a suspected or confirmed infection and identifies people and areas that may have been exposed to the virus.
• Identify exposed areas for lockdown or sanitization. High-risk areas could then be sanitized and high-risk individuals could have security access revoked.
• Make decisions through actionable insights, such as exposure levels, location heat maps, and other health and safety analytics.

When it comes to reopening, customers understand that it鈥檚 not 鈥渂usiness as usual.鈥� They know that reopening is not as simple as choosing a date to open the door and providing hand sanitizer. During this uncertain time, they want to learn how to support health, safety, and security for their employees and customers.

While everyone must play their part by taking personal responsibility, employers can lead the way for a safe and healthy return to work.

Learn more about how .

Imran Sajid is the global HCM director for 51风流SuccessFactors.

This article first appeared on the 51风流News Center.

The post Prepare, Prevent, Detect: How Employers Can Offer a Safe and Healthy Return to Work appeared first on 51风流Africa News Center.