food and beverage Archives - 51��Africa News Center

Nigeria’s Food Concepts Plc Transforms Employee Experience with 51��SuccessFactors

51��News — Wed, 07 May 2025 07:58:51 +0000

A leading Nigerian FMCG company has chosen to transform its human capital management capabilities across its West African operations.

, Managing Director at Food Concepts Plc (FC), says: “Our company was founded with the vision of becoming the most loved quick-service restaurant and baked goods brand in Nigeria. We know that ultimately it is our people that enable us to realise this vision. To ensure we continue to attract and retain the best local talent, we embarked on a strategic technology project that would support our overall human capital management and employee experience efforts.”

is a leading multi-brand quick-service restaurant group. The company operates three of Nigeria’s most popular brands, including Chicken Republic, PieXpress, and The Chop Box. Food Concepts was founded in 2000 and employs 6 000 people across West Africa.

With a mandate from the Board, , Human Resource Director at Food Concepts, and her team determined that the company needed a strategic partner to support its HR transformation. “We sought a partner that would support the management of our ‘Hire to Retire’ process and optimise our core enterprise capabilities. In addition, we wanted to address challenges related to payroll processing and accuracy as part of a broader five-year growth plan.”

The company chose 51��SuccessFactors as its human capital management solution of choice. Following a competitive selection process that involved five separate solutions providers, the Food Concepts executive team appointed experienced 51��regional Gold partner to support the implementation, covering all core HR business processes.

, Technology Partner at WYZE, says: “We implemented several core 51��SuccessFactors modules, including Employee Central, Performance & Goals, and Recruiting. Additionally, our bespoke payroll solution – WYZE Payroll – was deployed to support the employee lifecycle journey.”

Following the deployment of the modules, WYZE also retains responsibility for ongoing end-user support across all the user groups within Food Concepts.

“WYZE is an experienced 51��partner based in Nigeria and understands the local work culture and nuances required to manage such a complex rollout,” says Kofi. “As our technology partner, WYZE brought best practices that helped fast-track aspects of our deployment, leading to an accelerated go-live. In addition, WYZE ensured change management and risk management principles were filmy embedded throughout the implementation, leading to rapid adoption internally and avoiding any undue delays.”

Claudette further added the implementation of various 51��SuccessFactors modules has helped the company improve process efficiency and enhance the overall employee experience. “We now have a single source of truth for all HR data across the organisation, which has significantly improved our decision-making at a management level. The digitisation of HR processes has reduced paper use and unlocked cost savings and greater efficiency. Overall, our ability to deliver better quality support services to our teams has resulted in greater overall employee satisfaction.”

Other benefits include:

Centralised employee data management providing a unified platform for HR, payroll and benefits administration.
Drastic reduction in paperwork and less pressure on HR teams through greater employee self-service via the new platform.
Greater overall process efficiency through the automation of various HR functions, including promotions, transfers and leave management.
Better strategic alignment of employee performance with company strategy and KPIs through continuous performance management.
Improved workforce planning and compliance with HR standards through access to real-time data.
Enhanced talent attraction, retention and overall employee engagement.

Commenting on the project, , Managing Director for Emerging Africa at SAP, says: “With this landmark project, Food Concepts has transformed its ability to attract, retain and engage its employees while also eliminating inefficiencies and enhancing decision-making. Thanks to the outstanding work by implementation partner WYZE and the active participation of Food Concepts’ executive team, the company can now confidently execute its growth strategy and that its most precious asset, its people, are well looked after.”

The post Nigeria’s Food Concepts Plc Transforms Employee Experience with 51��SuccessFactors appeared first on 51��Africa News Center.

Why SMB Food and Beverage Manufacturers Need Industry-Relevant ERP

Seidor Africa — Tue, 12 Oct 2021 07:23:07 +0000

ERP adoption has accelerated since the 1990s, and with this came the opportunity to focus on particular industries.��

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This development recognised that to drive high performance in the face of increasing complexity and uncertainty, businesses need tools and functionalities that are honed for their specific industry.��

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To identify, contain and recover from an unexpected occurrence with speed, for example, requires decision making abilities that only a relevant industry solution can deliver.��

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Domain expertise in a particular industry such as agriculture, mining, or pharmaceuticals, can help the organisation to easily identify any concerns, bottlenecks, errors, and other problems, and provide faster resolutions.��

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This is leading to a rise in demand from industry verticals, with many businesses wanting the functionality and workflows that a pro forma implementation cannot provide.

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“Some business sectors are unique or complex, with regulatory compliance that requires tight control over processes and conformance,” says Andre Adendorff, Director Presales at Seidor Africa, an 51��Business One partner.��

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“Food and beverage manufacturing is one such case. It is a complex and labour-intensive industry and when compared to other manufacturing sectors, has its own challenges.”

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Manufacturing efficiency

Food and beverage companies require efficiency in the business and throughout the supply chain.��

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Having an ERP system that is relevant for the needs of food manufacturers ensures that factors like material requirements planning, inventory management, and recipe control function properly.��

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Food ERP systems provide everything a business needs to perform core food and beverage functions, including:

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• Inventory and supply chain management

• Quality control and quality assurance

• Non-conformance management

• Process automation

• Recipe management and ingredient tracking

• Batch control and traceability for regulatory compliance

• Cross-functional reporting

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Product safety

When processed foods maker Tiger Brands detected a leak in certain canned vegetable products due to a faulty side seam weld, the company was quickly able to recall 20 million cans.

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��“In this industry, manufacturers of all sizes must be able to respond quickly and effectively to the recall of products deemed unsafe or unsuitable for the market, as the consequences for not doing so can have long-term deleterious effects, in legal, financial and reputational terms,” says Adendorff.��

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“In the age of social media, a company’s reputation can be destroyed in an instant should it not respond appropriate to any issue associated with product safety.”

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With recall functionality and built-in controls to preclude product recalls from happening in the first place, industry-relevant ERP solutions enable companies to better prepare for, prevent and minimise product recalls, limiting potential damage to the business.��

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Meeting needs of demanding customers

When it comes to food and beverages, consumers today are more health-conscious than ever about what they choose to consume, and what effects their choices have on the planet.��

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Their purchases are often strongly determined by nutritional value, packaging, and shelf-life.��They want to know what is in the food they buy, which creates an increased demand for transparency in product labelling and food safety.

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“This increases costs in an industry that already has tight margins,” says Adendorff. “To mitigate the impact of these demands, ERP for the food and beverage sector makes it easy to track information and meet the requirements for compliance with food safety regulations, both in South Africa and abroad.

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Food safety management

Companies that export food and beverages abroad are required to meet amongst others, FDA FSMA and the BRC Global Standard for Food Safety, a Global Food Safety Initiative (GFSI) benchmark, which means it’s accepted by many of the world’s biggest retailers.��

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Achieving the certification ensures that consumers have confidence in the products. BRC contains requirements for food processors to follow to build an effective food safety management system that includes full traceability.��

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“Food-relevant ERP’s that can account for all processes is essential for companies that need to meet regulatory requirements – as well as those of other food safety compliance and regulatory bodies – helping manufacturers ensure full compliance and deal with non-conformance,” says Adendorff.��

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“An ERP system can schedule and manage production, assuring quality control. It can also manage non-conformance and corrective action requests for audit purposes.”

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The software can be configured and installed in a way that constantly benchmarks against standards. It assists with streamlining and automating processes, saving considerable time for employees and management.��

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“Having software to monitor, measure and analyse product quality and delivery helps to reduce waste and inefficiencies throughout the business,” Adendorff adds.��

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“This has a positive impact on productivity and can help to boost the bottom line, even in a tough economy.”

The post Why SMB Food and Beverage Manufacturers Need Industry-Relevant ERP appeared first on 51��Africa News Center.

Key Essentials Of Food And Beverage ERP Software

51��News — Tue, 08 Sep 2020 12:17:14 +0000

The trend for having an efficient Enterprise Resource Planning Platform in organization is increasing day by day. Not that this trend has been influenced by some emerging companies but, leaders are realizing the need to have the same in their organization. The benefits of having an ERP are not hidden and every forward looking business wants to leverage the streamlined management and optimized workflow using ERP systems.

Like every industry, the Food and Beverage industry is no different and leaders from this domain too want to incorporate this next-gen technology in the organization. However, like no-one-size-fits-all, and every industry has its own set of needs, requirements and expectations, the food and beverage industry too has its unique expected traits from the efficient ERP system.

What are these traits? Let’s dig out deep in this domain and find out what are the special features and modules in the ERP system that attract the food and beverage industry leaders.

1. Formulation Management
This is probably the main area of focus in the Food and Beverage Industry. The formulation of any consumable item not just defines the taste of the product but also, the shelf life, nutrition value and the storage conditions of the product. Also, as per the changing environmental and weather conditions in the location where the food item is being supplied, the ingredients have to be altered and the packing needs to be reviewed as and when needed.

Thus, an efficient Food and Beverage ERP is the one that can efficiently manage the complete details related to formulation of the item, shelf life of the product based on the ingredients used, should be adaptable to change in the formulation strategies and should suggest the potential alternatives to the conventional ingredients used.

2.Inventory Control

In order to produce the desired quality of product, there has to be enough arrangements of storing the raw materials in the safe environment such that none of the ingredients loses its freshness and the nutritional content before taking it forward for the production.

Also, to ensure the same, there are several factors that are considered while storing, for example, consuming the ingredients whose shelf life is approaching first and then followed by should be the ingredients with a longer shelf life. This is ensured by the ERP that has an efficient capability for inventory control and management and along with the same a feature called Bill of Material (BOM) that regulates the storing arrangement and order of consumption of the items.

3. Quality

It is the most important part of manufacturing food items. Not just quality products build trust among the consumers for the brand, but also open new opportunities for sales and profits. Thus, an efficient F&B ERP is expected to regulate frequent quality control audits of the products at every stage of production from ingredients to final end-product. Also, the ERP should be well updated with the Food regulations and norms of the various locations where the product is being supplied and should ensure that the product is compliant to those regulations.

4.Planning and Scheduling

A successful manufacturing unit is one that is able to streamline the production process with optimized planning and scheduling of the ingredients and machinery involved in the process. Thus, an efficient F&B should be able to consider this feature as well and should be able to ensure that all the necessary things involved in the process are ready, the ingredients, the production belts, the supplying vendors, etc. Also, it should be able to adapt to the on-demand and random changes that occur while manufacturing the item.

5.Reporting and Forecasting

This last feature listed in this list is important not to ensure the current well being of the business but also, the futuristic health of the organization. An efficient ERP should be able to predict futuristic analysis in the reports so as to empower leaders to make strategic decisions for the growth and success of their organization.

And before we end this, we would like our users to be aware of that efficient��, capable of handling all the mentioned areas of industry. It is none other than 51��Business One. So, if these quality factors make sense to you, it’s time for you to get in touch with reliable��and find out your suitable subscription pack.

This article first appeared on .

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food and beverage Archives - 51����Africa News Center

Nigeria’s Food Concepts Plc Transforms Employee Experience with 51����SuccessFactors